Is HSBC down in Victoria, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Victoria, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Transactions (11%)
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Login (9%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Victoria, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Lewisham, Notting Hill Gate, Pinner, Wembley and Golders Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Lewisham |
Mobile App | |
| Notting Hill Gate |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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ncd_dad
(@ncd_dad) reported
@HSBC_UK It is a complete NIGHTMARE to log in to your online banking system! Customer support is awful on the phone. Outsourcing outside the UK and having representatives telling me they don’t know how to call me back because I am outside of the UK!
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LJ Hartley
(@ljh38257) reported
@HSBC_UK now locked out of both mobile and online banking. Need access to this account ASAP
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK three weeks after announcing you’re closing branch’s still no communication with customers affected as to what’s happening? Excellent customer service not
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Dan Brooks
(@DanBrooks_1) reported
@HSBC_UK how do I cancel my HSBC credit card account please? I don’t have access to online banking or the mobile app. I have just cleared the balance.
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Aaron
(@_aaroncater_) reported
@ryanshelton2011 @HSBC_UK Totally agree! Need too see managing payees in the app in a matter of urgency! Nothing is simple with @HSBC_UK . Please raise this immediately and if I don’t see this within a month then I’m gone! Only just joined too and I’m not happy. App keeps going down too!
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Suzanne Austin
(@Suzichoo) reported
@HSBC_UK Oh i do not intend taking or spending any more of MY time detailing for you the appalling service being delivered to your business customers it’s outrageous and very disappointing! I am currently sat in a high street branch trying to resolve my issues
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Leon Brown
(@_LeonBrown) reported
After 4 hours I gave up. Is your call centre even answering the phone? I'm really disappointed with @HSBC_UK - this is the third serious issue I've had with you this year.
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Pooja Tyagi @fitnessByYou
(@PTbeCrazyMedi) reported
@HSBC_UK So frustrating that HSBC UK do not have any other alternative to connect with customer support even in case of emergency. U want your customer once out of UK to call using international charges which is huge. I am unable to logon else would have done used chat support.
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Polly1954
(@Polly004f) reported
@HSBC_UK Why do I need to call. Is this a known issue and if so when will the fix be available. Running latest version of app on iPad.
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DDTWEETS
(@DiillonD) reported
@HSBC_UK You have terrible customer service..very very poor understanding.. Been passed to two agents who didn’t understand only to have the phone put down after being referred to a ‘specialist’