Is HSBC down in Victoria, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Victoria, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Victoria, Greater London, England
The most recent HSBC outage reports came from the following cities: Ealing, City of London and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| City of London |
Website | |
| Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Merlin Warthog
(@MerlinWarthog) reported
@HSBC_UK I have tried that. Please see the rest of my initial thread. I spent 30 minutes on the phone trying to get through to the dept. The person I spoke to on the solicitor line COULD NOT get me through.... This is clearly an issue. Please advise.
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S.Nicholson
(@sunick51) reported
@HSBC_UK @Cambridge_Uni I'm thinking up setting up scholarships for the most disadvantaged group in the UK; white working class boys. How much can I count on you for?
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Spamdamnn
(@spamdamnn) reported
@GuerillaInk @HSBC_UK Try web chat on the website?
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Julie Hilton
(@JulieHi40914909) reported
@moltengoldlava @HSBC_UK @Cambridge_Uni Well statistically the education system is currently failing white working class boys so what are these marvellous majority white roles you want them to fill.The statement alone is discriminatory & can be challenged on that basis
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Lord Raphael Kiyani
(@Raphael_Kiyani) reported
@HSBC_UK My account, for whatever reason, has it's security telephone number frozen. Was told to ring up and press 0 so I can skip all the security and wait time I went through prior. Not working. Need help please.
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Bees Wax
(@BeesWax2017) reported
@martyboy37 @HSBC_UK @Cambridge_Uni Of course they could. If they were smart and hard working enough.
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Steve Bishop
(@Stevebi27465893) reported
@Cambridge_Uni @HSBC_UK What are you doing about the lack of white working class boys attending Cambridge?
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Clive Wilson
(@Clivedwilson) reported
@HSBC_UK @Cambridge_Uni How nice a Chinese bank that tells us the UK is not an island now wants to only support Black kids to go to Universities Next they’ll be telling us Taiwan is not an independent state!
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Rob Jacques
(@rj7268) reported
@HSBC_UK your tel numbers will BIT allow me to contact a branch to make an appointment as I am a non HSBC customer. Help!
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TLTG
(@TLTG666) reported
@HSBC_UK Am getting GSA error when trying to set up internet banking. Have been trying for three days. Customer service on phone didn’t even know what it was. When will this issue be resolved?