Is HSBC down in Victoria, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Victoria, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Victoria, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow, City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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ClareLawrence
(@ClareLawrence) reported
from
Poplar, England
@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@HSBC_UK is there a problem with the app, balance after bills unavailable?
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Bartram
(@lentillawyer) reported
@HSBC_UK Is there a problem with the app it crashes on start up?
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AP Rhondda
(@ae_parry) reported
And the funny thing about @HSBC_UK is they rang me to say they are putting their charges up soon .. so I am going to leave them anyway with all my accounts .. they need to pay customers to stay to us an appallingly bad service.
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AP Rhondda
(@ae_parry) reported
@HSBC_UK might have got the prize for the worse service ever. 15 minutes for a person to pass me on to someone else. 45 minutes waiting for that person. Who then explains I will be put forward to a priority team. I get cut off. What a joke of a bank.
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Dan Harrison
(@johnnybigpotato) reported
@HSBC_UK Shocking service from HSBC....you blocked me from talking about my account 2 weeks ago (unjustly), I raised a complaint and it said you'd hear back about it in 5 working days but not heard anything. I was also told that a letter would come to me with a number to call so
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Mitzy🇬🇧🍺
(@Mitzy79084028) reported
@HSBC_UK Absolutely disgusting customer service. Shocking and totally unacceptable. Seriously thinking about pulling my accounts 🤬🤬🤬🤬🤬🤬
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amy !!
(@angelsforhalo) reported
@HSBC_UK @HSBC_UK Will I still get a new card + pin if I am an existing HSBC customer? My account was automatically upgraded to a student account.
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Calum Andrew Morrell
(@drulum) reported
@HSBC_UK And because it's showing £0.00 I am unable to transfer money from my bank account to the card. So I have to wait until the purchases are showing on my account before I can make the transfer. The person I spoke with was very understanding and helpful. I wish the error was clearer!
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Calum Andrew Morrell
(@drulum) reported
@HSBC_UK Well, no, I can't set it up now. That's the whole point. I get the error I mentioned and can't proceed. The payee bank is YOU and I have never had a problem making the transfer regardless what time of day or night I've done so. You have an error on your end.
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Viv Tong
(@vivt0ng) reported
@HSBC_UK Having issues logging on to mobile banking app all day - please review and sort!