Is HSBC down?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

 No problems detected at HSBC

HSBC problems in the last 24 hours

HSBC Outage Chart 04/19/2021 15:05

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Transactions 60.00% Transactions
  • Website 20.00% Website
  • Login 20.00% Login

HSBC Outage Map

The most recent outage reports and issues originated from Kettering, Poplar, Easingwold, Formby, Southend-on-Sea, Brentford, Chippenham, Brighton, Lewisham, Liverpool and Bristol.

United KingdomKettering Transactions
United KingdomChippenham Transactions
United KingdomBrighton Login
United KingdomLewisham Website
United KingdomLiverpool Transactions

HSBC Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:
  • KatieMcElhoney 𝐊𝐀𝐓𝐄 🌺 (@KatieMcElhoney) reported

    @HSBC_UK Are there still issues? I’m having problems with the desktop site

  • KatieMcElhoney 𝐊𝐀𝐓𝐄 🌺 (@KatieMcElhoney) reported

    @HSBC_UK @HSBCUKBusiness @HSBC hi your site says you’re open until 10pm but the line is closed. My business banking is asking me to split my mobile number into two (like how an area code is sometimes separate) but no formation is working. Can you help? Thanks

  • SocialBeastie Jacka (Born near Barnard Castle) Garth💙 (@SocialBeastie) reported

    If @HSBC_UK was a person you would say, 'Oh God, not him again! He always does this, and I know EXACTLY what to expect from him'. Then you would cut him out of your life, and possibly change your address. The worst customer service I've ever experienced.

  • ManMaidstone Maidstone Man (@ManMaidstone) reported

    @HSBC_UK I opened an account 3 weeks ago and still have not received telephone access. Letter said 7 working days. I can't access/register on line until I have this. Pls advise.

  • Rachee_90 Rachael (@Rachee_90) reported

    @HSBC_UK so frustrated with your fraud team. I filed a fraud claim 18 weeks ago today. Have chased up 3 or 4 times and have been told I would be contacted each time but have heard nothing. At all. Today I was told it is still being processed (after calling AGAIN). Help please.

  • Tambourineman88 John Peeling (@Tambourineman88) reported

    @HSBC_UK received a letter out of the blue purporting to be from HSBC regarding a refund, how can I determine if this is a scam or not? Tried calling customer service but cut off after 20 min wait.

  • michael17116 micky (@michael17116) reported

    @HSBC_UK You have now locked my account and I can’t access until I reset things poor,poor service

  • Blackbird1976 Helen Illustrates #artistsupportpledge (@Blackbird1976) reported

    Economic neglect is affecting my financial health. My bank have sent a capricious letter telling me that my arranged overdraft limit is reduced. I may change banks for this. If they cannot support carers or #ExcludedUK fine artists during a global pandemic. @HSBC_UK

  • HSGreaney Helen Greaney (@HSGreaney) reported

    @HSBC_UK I've rung your customer services a good 30 times in the last 6 weeks and no answer. I can't do a think on your app excpet check my balance. Feel free to call me so I can close my account!!!

  • Bounette2009 Bounette 🇪🇺🇬🇧🇷🇺🇧🇾🇱🇻 (@Bounette2009) reported

    @HSBC_UK The issue with investments module has never worked. It’s impossible to top up investments ISA online, always error message

  • aboycalledsu suneil saraf (@aboycalledsu) reported

    @HSBC_UK Still not working for me, either via 4G or wifi connection. Any advice?

  • sajahmed9 sajid ahmed (@sajahmed9) reported

    @HSBC_UK Still having trouble logging on, error message suggests no network connection, when I have clear signal from my WiFi connection and cellular? Is this an associated problem ?

  • samia_mox Samia (@samia_mox) reported

    @GurungSamantha @HSBC_UK Please dont tell me theyve suspended your account? My sister who is a student still hasnt had any access to her account.... its been months

  • samia_mox Samia (@samia_mox) reported

    @HSBC_UK But online banking days to call customer services whaaaats going on

  • sharon42409998 sharon (@sharon42409998) reported

    @HSBC_UK help mobile app keeps saying timed out ??? Any advice

  • KJipson kevin jipson (@KJipson) reported

    @HSBC_UK Mobile App not working properly this morning??

  • HellsODell Helen O'Dell (@HellsODell) reported

    @HSBC_UK Same issue for me

  • Welshcake74 welshcake74 (@Welshcake74) reported

    @HSBC_UK is there a problem with mobile banking?

  • mcinallyd Donna.McInally🌄🌑🍀🌈 (@mcinallyd) reported

    @HSBC_UK is there a network problem with the online banking app this morning?

  • TammyHarmes Tammy Harmes (@TammyHarmes) reported

    @HSBC_UK Is your app down? I can log on but then when I click on my account I get logged back out!?

  • jenimeli Jeni jeni (@jenimeli) reported

    @HSBC_UK your online banking app isnt working. Keeps saying session has expired log back in then says the same again when i do over and over again.

  • janephillips50 JaneEP (@janephillips50) reported

    Switched to @HSBC_UK on 3 April. Nothing but problems. No switch yet and it should have been completed. #warning don't uswitch to @HSBC_UK

  • GelderRobbie robbie gelder (@GelderRobbie) reported

    @HSBC_UK the mobile app for Apple users seems to be not working this morning. Myself and Users on other sites have reported that after logging in it immediately logs out saying the session has expired when trying to access an account. Big problem.

  • samkgripper Sam (@samkgripper) reported

    @HSBC_UK I’m having problems as of this morning 19/4/21. Can log in fine see my balances but can’t look at my transactions as it says my session has expired and takes me back to log in screen.

  • Marka77 Mark Allen (@Marka77) reported

    @HSBC_UK Anyone else having problems with the app on iPhone? Mine keeps logging me out when I try to look at any account!

  • joshua_corrigan Joshua Corrigan (@joshua_corrigan) reported

    @HSBC_UK My mobile banking app is no longer working. Once I log in, it kicks me out and says my session has expired. I have restarted my phone and several other things but it is still not working.

  • SianiAmes Siân A (@SianiAmes) reported

    @HSBC_UK welcome to a new week and a new IT glitch #hsbc_uk! Why am I unable to access mobile app? Keeps asking me to log in. I can see my balances but then get kicked out.

  • Nasreen37785900 Nasreen Khan (@Nasreen37785900) reported

    @HSBC_UK is your mobile banking down? I keep getting message your login has expired please login again but it keeps doing the same thing when I login?

  • DorrMalcolm Malcolm Dorr (@DorrMalcolm) reported

    @HSBC_UK Mobile Banking App is not working. You can log in but if you try to do anything it states that your session has expired. Many other users report same problem.

  • lisamradford Lisa Radford (@lisamradford) reported

    @robdavidson74 @HSBC_UK I came here to check this, having exactly the same issue