Is HSBC down?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of HSBC reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (15%)
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Website (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map
The most recent HSBC outage reports came from the following cities: Nottingham, Gloucester, Leighton Buzzard, Derby, Cardiff, Frodsham, Preston, Kettering, Newtownabbey, Newbury, London, Stoke-on-Trent, Edinburgh, Southwark and Coventry.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Mobile App | |
| Gloucester |
Transactions | |
| Leighton Buzzard |
Transactions | |
| Derby |
Website | |
| Cardiff |
Transactions | |
| Frodsham |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Bob Dog 🐶🌈💖
(@MeBillyBobDog) reported
@HSBC_UK Online banking is down again. I've transferred a large some of money in to my current account which I want to go in my saver account at 3%. I'll hold you responsible for loss of interest.
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🇵🇸kokab kader🇵🇸
(@KokabKader) reported
@HSBC_UK My app is down again I can login as normal but when I select the account I want to view it comes up with an error message so I can't view transactions
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Jennifer Carcavella
(@JCarcavella) reported
@HSBC_UK is there an issue with the HSBC banking app? I’m getting an error message when I try and log in. Also seems to be issues with First Direct. Can you please advise. Thank you.
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Deb Gray
(@Debs_Gray) reported
@HSBC_UK Why is internet banking app down ?
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Christopher Fan
(@Christo71737764) reported
@TomazLisa @HSBC_UK Mines just done this. I’ve just been to a cash point and it’s not working, has yours been fixed from 2 days ago?
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Joe
(@Joc7376) reported
@HSBC_UK online banking is down yet again? How much compensation will each customer be receiving?
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Nic Wood
(@nic_wood77) reported
@HSBC_UK your banking app appears to be down again for the second time in as many days!
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Ilias Tsatalmpasidis
(@tsatalmpasidis) reported
@HSBC_UK thanks for leaving me unable to login on app or online banking to do my payments. I'm switching tommorow!
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Charlie Say
(@CharlieSay_) reported
@HSBC_UK @hsbc broken again for the second time in a week? How the heck do I pay for things?
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Beth Gribbin
(@bethgribbo) reported
@HSBC_UK why is your app not working? Any updates?
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tom
(@Tom_712712) reported
@HSBC_UK And it’s down again
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Lilly
(@nilyazar) reported
@HSBC_UK down again…
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richard bowles
(@richard44523574) reported
@HSBC_UK Is the banking app down again?
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Pete Lufc Jones
(@PeterJones90) reported
@HSBC_UK My app is still giving me the error message. My salary should have been paid in today, and I can't access it
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Emma Thompson
(@EmmaTho87385491) reported
@HSBC_UK is banking down again? My card is declining and can't view my accounts on mobile banking!
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Patrick Boyd
(@kcirtapdyob) reported
@HSBC_UK Still getting GBB-LON-1266 when I try to login
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Potato
(@acidletters_) reported
@HSBC_UK API_103 error message again can’t see anything on the app give me a break 😭
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Antzz
(@antznnn) reported
@HSBC_UK Your banking app is down again - fix it pls mate
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andkath
(@andkath1) reported
@HSBC_UK Getting a error code “API_103 on my banking app
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Samantha Farrell
(@Samanth13845222) reported
@flylotusfly @HSBC_UK Same error code as Friday night when accounts etc couldn’t be accessed! API_103!!! How safe is our money with HSBC UK at the moment? 😡
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Elizabeth Costford
(@CostfordE) reported
@HSBC_UK app not working!
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Natalie Greenough
(@mrsgreenough) reported
@HSBC_UK so for the 2nd time in what? 72 hours? I can’t access my account, pay for anything or do anything with my money. Honestly sort yourselves out. It’s beyond a joke
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Neil Williams
(@neillyneil) reported
@HSBC_UK is there a problem with the app at the moment? I can't load my accounts or make any payments
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CODonnell
(@cmills30) reported
@HSBC_UK is the banking app down? Getting the error code API_103 again
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Ohplease
(@Ohpleas22929404) reported
@HSBC_UK online banking and the app are both out of service *again* tonight. What is going on??
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Zakirah natha
(@Zakirahnatha1) reported
@flylotusfly @HSBC_UK This is absolutely ridiculous. Unable to access for the second time is not good. You need to take this seriously and resolve this asap!
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Daniel Bamford
(@dpbamford) reported
@HSBC_UK issues logging in to banking app and website. Please fix
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Richard Browne
(@richardbrowne80) reported
@HSBC_UK unable to login into your banking app. Error code API_103.
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Sophie Jane
(@sophieejanee) reported
@JCarcavella @HSBC_UK I’m getting the same, looking at replies there’s a wider issue
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Paul Leach #Stay Home Stay Well
(@paulbds) reported
@claireW2023 @HSBC_UK @HSBC Ah, thought it was just me. Web site does not mention any issues