Is HSBC down?

Problems detected at HSBC

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

HSBC problems in the last 24 hours

HSBC Outage Chart 08/03/2021 07:20

August 03: Problems at HSBC

HSBC is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Mobile App 45.94% Mobile App
  • Website 33.89% Website
  • Login 16.53% Login
  • Transactions 2.66% Transactions
  • Transfer .70% Transfer
  • Withdrawals .28% Withdrawals

HSBC Outage Map

The most recent outage reports and issues originated from Ilkley, Pentre, Ilkeston, Burnham-on-Crouch, Bromsgrove, Attleborough, London, Glasgow, Stockton-on-Tees, Hampton, Greenwich, Rochester, Tamworth, Hook and Kingston upon Hull.

United KingdomIlkley Website
United KingdomPentre Login
United KingdomBurnham-on-Crouch Login
United KingdomBromsgrove Website
United KingdomAttleborough Login
United KingdomLondon Transactions

HSBC Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:
  • bobtheedinburg2 bob@theedinburghbells (@bobtheedinburg2) reported

    @HSBC_UK No - the underwriting team passed a message through the agent saying if an auto check has been done they can’t do a manual one. Banging head against a brick wall was the outcome. Thanks for your communication though - think I’ll tell the story on the money saving expert site

  • MerlinWarthog Merlin Warthog (@MerlinWarthog) reported

    @HSBC_UK ...and the number of phone numbers I was given and the time this has taken me. Why would I take more of my time to submit a report when I am already telling you about the issue here and HSBC know about it following the tweets yesterday?

  • DonetelloEsi Donetello Esiable (@DonetelloEsi) reported

    @HSBC_UK @HSBC speak to customers like shite. 23 years as a customer, countless abuse, countless incorrect charges. Anyone who works for them is a ****

  • MerlinWarthog Merlin Warthog (@MerlinWarthog) reported

    @HSBC_UK It is an issue that the Solicitor Team have been told about, it was happening on Friday last week and all day yesterday. I've mentioned it here. I'm not asking you to deal with a mortgage, I asked if this issue is being looked in to. Please see yesterday's thread....

  • hellshousewife La Castillo (@hellshousewife) reported

    @stevewr30354106 @HSBC_UK @Cambridge_Uni The fact that at the time of writing 83 ppl are stupid enough to not understand that scholarships are available to ppl from groups who would traditionally find it harder to access Oxbridge education & that BEING WHITE is definitely not one of those groups, is depressing.

  • NigelKCharles Nigel (@NigelKCharles) reported

    @HSBC_UK - what an absolute shambles. Here I am trying to get a refund from cc amd on the second attempt of getting through to I am told that ypu have suspended my account. Now reason why, no help, no use amd I have to go to the branch to resolve it. #poorcustomerservice

  • TheKhattak2 The Khattak (@TheKhattak2) reported

    @HSBC_UK I have been on the call for the last 1:30:28. still on waiting. what a great customer service.

  • baggieboy719 Stef (@baggieboy719) reported

    @HSBC_UK the bank that does not want to take Money ! Went to local branch to pay my dads credit card bill with “CASH” and cashier would not take the “CASH” close down all the branches and the ones left open very unhelpful

  • TheKhattak2 The Khattak (@TheKhattak2) reported

    @HSBC_UK Hi, I have already raised that and trying to contact customer service / fraud dealing team but no one is available. I need update on that please. Thank you.

  • supertiff_tiff TH (@supertiff_tiff) reported

    @HSBC_UK is not a secure bank. 3rd time I got money taken out by a fraudster through ‘telephone banking’. It can only mean our personal Data is not safe and being accessed through their server.

  • ljDA6VUcu1d06p9 تركي عبدالله (@ljDA6VUcu1d06p9) reported

    @HSBC_UK If there is a possibility to solve my problem with SABB Bank in Saudi Arabia, which I confirm was caused by a mistake within the bank, I can provide you with my personal phone number in private

  • NigelKCharles Nigel (@NigelKCharles) reported

    @HSBC_UK What is going on with you and customer service? Passed around the switchboard and put on hold until the line drops. Poor excuse for service and certainly not a patch on FD. Tell me why I bother with you and please tell me the quickest way to a response

  • ljDA6VUcu1d06p9 تركي عبدالله (@ljDA6VUcu1d06p9) reported

    @HSBC_UK Wow, I wasn't expecting your response so I'm dumbfounded. My name is: Turki, my dear Tejian, my problem is that SABB bank in Saudi Arabia froze my bank account a few weeks ago and withheld my monthly salary due to their mistakes, please help me solve my problem with them.

  • SashaToMyMates Net Zero Everything de Pfeffel Johnson (@SashaToMyMates) reported

    @HSBC_UK @Cambridge_Uni What help do you provide for poor/disadvantaged pupils regardless of skin colour/ethnicity?

  • youdonewhat Kay (@youdonewhat) reported

    @HSBC_UK @Anthony66372214 If it’s for everyone then why do you have to be certain colour in order to receive help?

  • IssyNiamh issy (@IssyNiamh) reported

    @HSBC_UK hi, what are the working hours of your disputes team? I have been on hold for over 20 mins. Thank you

  • OskuH2 Osku H (@OskuH2) reported

    @HSBC_UK Dear HSBC. It is your choice which institutions you allow money to be sent to. (Binnace in this case) However, it is MY choice which bank I keep my money in. And that choice is no longer you, effective immediately. Sincerely, a former customer. Good bye.

  • Harshbutfairy ahyeahstark 🇮🇪🇵🇹🇲🇲🇮🇳🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Harshbutfairy) reported

    @Cambridge_Uni @HSBC_UK working class white kids need not apply, they already have equal access to elite institutions apparently....

  • LoulouCG Loulou (@LoulouCG) reported

    @HSBC_UK @Cambridge_Uni I take it that the next £2m will be to help poor white boys, who are the least likely of any group to go to university or gain a degree.

  • SocialCareZombi SocialCareZombie (@SocialCareZombi) reported

    @HSBC_UK @Cambridge_Uni White working class males are the lowest performing educational demographic in the UK. But useless as virtue signal fodder for bastard bankers.

  • Jo_McGinn Joanne McGinn (@Jo_McGinn) reported

    @guardian Son was scammed by fraud yesterday. @HSBC_UK “opened a case” but no refund. #Barclays apparently stop all payments to the website at source as they know it’s a scam. Student account likely to go to Barclays then & @HSBC_UK have lost loyal customers.

  • DadPushy Big Daddy (@DadPushy) reported

    @HSBC_UK @Cambridge_Uni Not worried about the struggling white working class kids.. ??

  • r_a_k_e_s_h Rakesh 🚘🔋 (@r_a_k_e_s_h) reported

    @HSBC_UK @markeybeemusic Pathetic! your's is the only banking app still not working on ios15 beta!

  • HonigUk Honig Klause Heidenau UK (@HonigUk) reported

    @HSBC_UK any update on the app release for iOS15 Public Beta please? All other banks & apps have managed to get their apps working!? We have access to EVERY other app!? We can’t roll back, due to updating watches to watchOS 8… and we’ve been waiting 5 weeks for securekeys?? 😡

  • TheKhattak2 The Khattak (@TheKhattak2) reported

    @HSBC_UK Hi HSBC, very disappointed with your customer service on phone and online. I was on call for more that half an hour and could not hold of anyone. Similarly, tried to get hold of some online but no response received from some one and finally I was signed out.

  • stigzy Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

  • NDW123 Neil Ward (@NDW123) reported

    @HSBC_UK Help needed. My daughter and I both bank with hsbc. She has now been waiting at least 4 months for a replacement bank card - unbelievable I know! - and for access to her a/c via her Hounslow branch, telephone or online banking. NO-ONE seems able to get this simple sorted

  • Akasost Sink or Swim (@Akasost) reported

    **** sake @cz_binance @binance @HSBC_UK has now just banned you as well. The last UK bank account I had that works with you. Get your **** together. How are we back to the having to buy 1 asset from 1 exchange to send to another to buy another asset. Going backwards. $btc $eth

  • ljDA6VUcu1d06p9 تركي عبدالله (@ljDA6VUcu1d06p9) reported

    @HSBC_UK Please help me. SABB Bank in the Kingdom of Saudi Arabia withheld my salary deposited in my bank account due to a mistake committed by one of the bank’s employees and refused to release my withheld salary for unconvincing reasons.

  • ljDA6VUcu1d06p9 تركي عبدالله (@ljDA6VUcu1d06p9) reported

    @HSBC_UK Please help me. The SABB bank in the Kingdom of Saudi Arabia has withheld my salary, which is deposited in my bank account, due to the mistake of one of the employees and refuses to release him for unconvincing reasons.