Is HSBC down?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of HSBC reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map
The most recent HSBC outage reports came from the following cities: London, Northolt, March, Wandsworth, Tonypandy, Cardiff, Leigh, Uxbridge, Newham, Nuneaton, Reading, Barry, Tower Hamlets, Wolverhampton and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transfer | |
| Northolt |
Transactions | |
| London |
Transfer | |
| March |
Mobile App | |
| Wandsworth |
Website | |
| Tonypandy |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Yassin harraz
(@JustYas) reported
@HSBC_UK your app is down and my card just declined .. now I look poor and pathetic infront of my date #Cheers #Theworldslocalbank
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Vanessa Hartley
(@nessclick) reported
@HSBC_UK Is there a problem with your services??? Card and apple pay being declined. Can’t access online account via app. But know I have money!! #helppleass
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James green
(@Jamesgreen14059) reported
@HSBC_UK had nothing but issues over the last few weeks with you and now your banking is down. Unable to make purchases or take cash out from the ATM what's happening. #hsbc
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C13G
(@chris13grieve) reported
@HSBC_UK problems with the app? Error code API_103
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Estelle Peachey
(@estpeachey) reported
@HSBC_UK why can’t I access my account?! Doing my absolute tree in
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Evil Krank
(@EvilKrank) reported
@HSBC_UK Also getting Service Unavailable and that my details do not match your records?
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Sean Madden
(@sean_madden93) reported
@HSBC_UK my online banking isn't working and I've just had my card rejected in Aldi. Cheers Dyls crying now, nice one
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Helen Frampton
(@lennyf_30) reported
@HSBC_UK I can’t access my online banking and my husband can’t use his card. Is there an issue currently?
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Jessica Jade 🧜🏻♀️
(@Streeterrr) reported
@JPWTL @HSBC_UK Appears everyone has an issue. Online banking not working either and people having trouble to pay for things
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loll.savill@gmail.co
(@LollSavill) reported
@HSBC_UK hi, the app appears to be down , error api103
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Thatblondeprincess
(@Sunshinebutt69) reported
@Natalie60558101 @HSBC_UK I have it too on the app, can't login online either apparently my account doesn't exist
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xxxmoneypennyxxx
(@xxxmoneypennyxx) reported
@HSBC_UK hi - I’m getting an API 103 error on my online banking and my card won’t check out on the weekly online shop - is there a service outage ?
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Jacob Powell
(@JPWTL) reported
@HSBC_UK is your internet banking down? Can’t view my accounts on the app
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Ben Whitehead
(@BenjiiWhitehead) reported
@HSBC_UK hello can’t access the app keeps saying error code 103
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Livelifewell 🙌
(@livelifewell22) reported
@HSBC_UK mobile app balance not working
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Harlando2
(@harlando2) reported
@HSBC_UK why oh why am I still banking with you. Your app is down, which seems to have broken payment authentication, then of course I can't get through to customer services. Broken bank.
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Ryan Edmunds
(@iRyanEdmunds) reported
@Frog_Cheese_ @HSBC_UK Seems to be down for everyone including myself
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Andrew Starr
(@AJSPortsmouth) reported
@Natalie60558101 @HSBC_UK Yes same here Error Code API_103 - and no explanation as to what on Earth that could mean on the net anywhere I have found so far!
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Tangoman69
(@Tangoman68plus1) reported
@HSBC_UK #HSBC I'm getting error message API_103 on banking banking app and am unable to view accounts or make urgent payments. Are your systems down? This is very frustrating - I've also been holding on ages to speak to customer services via online and phone. Please advise.
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D
(@Untitled_DP) reported
@HSBC_UK I'm getting error code 103 on the app. What do I do?
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Mark Wilson 🔶 🇪🇺💙💛
(@MarkRWilsonUK) reported
@Frog_Cheese_ @HSBC_UK Same - app, website, credit, debit cards all not working…
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Kayleigh.
(@x_LeStrange) reported
@Natalie60558101 @HSBC_UK I thought it was just me! Glad to see I’m not alone getting an error code 🙃
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Foyzur Rahman
(@FoR44471739) reported
@HSBC_UK HSBC app not working, error can't load UK account
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Andrew Starr
(@AJSPortsmouth) reported
@girlygeekette @HSBC_UK me too I am grateful you posted this I have the exact same issue, but their website says there are no issues!
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Alan Holliday
(@AlanHolliday20) reported
@HSBC_UK is there a service issue? I can't see my accounts ok the app. Error message: api_103. Also I when making an online payment by Mastercard I received this error: "As your contact details are currently not up to date, we have been unable to deliver your One-Time Passcode"
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lauren💫
(@laurensnorth) reported
@HSBC_UK hi, I keep on trying to log on to my online banking but it keeps saying “sorry there was a problem loading your uk bank accounts” what do I do please?
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Richard Simpkins
(@RichardSimpkin2) reported
'@HSBC_UK There seems to be a problem with online banking tonight? Is there a major issue?
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Ellen Louise
(@mushroomlover27) reported
@HSBC_UK apps down, unable to access my accounts, please look into it
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ottah
(@ottah_) reported
@HSBC_UK I’m having a problem with my app it says error API-103 and I can’t see my balance or anything
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Evil Krank
(@EvilKrank) reported
@HSBC_UK Keep Getting Error Code API_103 when trying to access my accounts however your service status says there is no issues?