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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of HSBC reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map
The most recent HSBC outage reports came from the following cities: Reading, Dorking, St Albans, Bridgend, Harrow, Bexleyheath, Bridport, Lincoln, Wallingford, Plymouth, Sittingbourne, Leicester, Grimsby, Bourne and Folkestone.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Mobile App | |
| Dorking |
Login | |
| St Albans |
Mobile App | |
| Bridgend |
Website | |
| Harrow |
Mobile App | |
| Bexleyheath |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Povey
(@PoveyChris) reported
@HSBC_UK Banking App error "Sorry, there was a problem loading your UK accounts. Pull down to refresh page. Error code APL_103". Two other family members seeing the same error. Pulling down does nothing.
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Chloe Saxby
(@chloersaxby) reported
@HSBC_UK what is going on with online banking? There is an error code and I cannot pay online???
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twittux
(@mromani75) reported
@HSBC_UK The HSBC Android app displays this error: Sorry, there was a problem loading your UK accounts. Pull down to refresh the page. Error code API_103
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Sagarji
(@Sagarji07277354) reported
@ShilpiG02755579 @HSBC_UK Same here , pathetic service
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Soman Gurung
(@som4u) reported
@HSBC_UK is the service down. Cant log in to my aacount. It says problom with uk accounts.
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Yash karkhanis
(@yash23888) reported
@HSBC_UK is something wrong with application and ur system as I can’t access my account neither able to take my cash out from any cash machine…pls have a check on this..
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Helen Watson
(@HelenWa05303926) reported
@HSBC_UK whyohwhyohwhy is your app so terrible. Can’t log on can’t login to online without app. Can’t speak to anyone. Appalling as ALWAYS
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Susie
(@susie_hill29) reported
@HSBC_UK is there a current problem with your online banking app?? Can’t find my accounts?
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Lee Balsdon
(@leebalsdon) reported
@HSBC_UK API_103 error. Mate has just paid for my takeaway and now I can’t pay him back. He’s charging more interest than one of your mortgages!!!!
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Sara V
(@SaraJVaughan) reported
@HSBC_UK Same issue here
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Mr Nick Hunt
(@mrnickhunt) reported
@HSBC_UK what ******** is going on? App and online banking down?
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Fish & Chips🐟🍟
(@Whitebait4tea) reported
@HSBC_UK is your mobile banking app down only can't view my accounts
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David Booth
(@Worlds6440) reported
@HSBC_UK can't log into your mobile or Web service.
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nicefingameriot
(@ballofire69420) reported
@HSBC_UK holy **** how are they not saying anything about this?
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Jonny Justice
(@Jonny__Justice) reported
@HSBC_UK is your app down? My account won’t load and can’t make a transfer payment
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Claire Millington
(@ClaireMilling11) reported
@HSBC_UK app not functioning, no access to accounts. Debit card not working - refused payment in store. Also no access to cash at cash machine. What’s going on HSBC???
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Tasha
(@mashatyers) reported
@ScrewballMoon50 @HSBC_UK Yeh mine stopped working this afternoon when I was paying a bill about 30 seconds after already paying one
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何頌德
(@TrollKingTak) reported
@HSBC_UK i think your services are down
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Sue McGuire
(@sue666) reported
@HSBC_UK you app is down. Cannot access uk accounts. I cannot pay for my food shopping
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la
(@la67343850) reported
@HSBC_UK hi guys, my friends bank account appears to be down (online banking and card) how does she get in touch with you? Thanks
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Clare Canavan
(@CanavanClare) reported
@HSBC_UK I am constantly getting error message API 103 when I try to access my online banking. What does this mean? I am very anxious about it. I appreciate your print response. Thanks
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Sagarji
(@Sagarji07277354) reported
@TessRush @HSBC_UK Same here , pathetic service
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Andrew
(@omoefeAA) reported
@HSBC_UK I am unable to access my mobile banking app with error code API_103 coming up each time
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B C. Boy
(@arjaywh) reported
@HSBC_UK Are your systems down? Your status checker says everything's up and running but I can't access my account or make online payments with my debit card.
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Jan Taprogge
(@jan2086) reported
@HSBC_UK any known issues with your banking app? I can't see my bank account and get an Error API_103
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Sagarji
(@Sagarji07277354) reported
@abi_dee @HSBC_UK Mee too, same issue HSBC pathetic service
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claire
(@claireW2023) reported
@HSBC_UK internet mobile banking not working. Error code APl_103 but status says no errors?
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Elliot
(@Elliot08618074) reported
@HSBC_UK problems with mobile banking app?
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Mark Perkins
(@MarkPer43950043) reported
@HSBC_UK is online banking down? Can’t access my account.
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Produkz (Lane East)
(@ProdukzMusic) reported
How does the @HSBC_UK app go down on a Friday night