Is HSBC down in Birmingham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birmingham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Birmingham, England
The most recent HSBC outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Birmingham |
Website | |
| Stourbridge |
Mobile App | |
| Halesowen |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK is there a problem with the app it says service unavailable.?
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Carson
(@NeilCarson16) reported
@HSBC_UK 1 of your customer has not had any call backs from your managers, complaints underwriters or anyone from hsbc team. Customer called up numerous of times to get fobbed off @TheFCA
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Guy
(@King__Guy10) reported
@HSBC_UK I was told to contact complaint special Rhiannon today if issue has not been resolved. It hasn’t but I cannot get hold of her or anyone in that team. In fact when I called I was told that you do not have a complaints team. Please help.
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Matthew King
(@MazziniKingelli) reported
A whole week of the worst customer service support from @HSBC_UK (apart from the staff in the bank who want to help but can't). Locked out of my business account. My signature and verification from staff this morning in the bank still not enough to unlock it. Want to scream.
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philip emmerson
(@fonz1971) reported
@HSBC_UK Yous don't know the meaning of help I've just been ripped off by a atm machine in vegas and you can't help me bloody joke
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Absolute Anorak
(@AbsoluteAnorak) reported
@HSBC_UK Hello. I've never received any code to allow me to use internet banking. The account was opened about 8 weeks ago, and nothing has come through. Can you help?
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Guy
(@King__Guy10) reported
@HSBC_UK turns out the escalated complaints team are no help either. Still no access to my accounts.
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Sumit’s
(@01sumitmitra) reported
The decline of @HSBC_UK as a bank is a prime example of bank losing its customer focus. Opened couple of bank accounts in August for my two daughters at the @HSBC Reading branch in August. Still have nothing to show for. There are many other. #wakeupHSBC #worstexperience @TheFCA
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Mr No Zip
(@BornWithNoZip) reported
If you want to destroy your life open an account with @HSBC_UK the incompetence of their staff and lack of service will no doubt **** your life up
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Emily Louise
(@EmPugh29) reported
@HSBC_UK I closed my credit card but a payment has been sent to it…can you help please
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Chris Marshall
(@MarshallCAJ3107) reported
30 mins on hold with @HSBC_UK they not alone does anyone in this country offer even half decent access to customer service. No lie, everything is just so hard to get done. No int directing me your banking app when banking app says call you!!!!!