Is HSBC down in Birmingham, England?
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The latest reports from users having issues in Birmingham come from postal codes B12.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birmingham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (46%)
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Transactions (20%)
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Login (12%)
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Website (11%)
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Transfer (10%)
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Withdrawals (1%)
Live Outage Map Near Birmingham, England
The most recent HSBC outage reports came from the following cities: Birmingham and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Sutton Coldfield |
Transactions | |
| Wolverhampton |
Mobile App | |
| Birmingham |
Login | |
| Wolverhampton |
Mobile App | |
| Oldbury |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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nrg
(@nrg23900340) reported
@HSBC_UK why have you rejected my application? I have no debt and plenty of money to move across. I have been advised to go on your website to find out why but there’s no information or it’s difficult to find. Not a great first experience. Do you not want customers without debt?
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ǝɔǝǝᴚ (the 10 mininute version)
(@iRx) reported
Just a word of warning if your a HSBC customer @HSBC_UK - i have just been targeted by a scam on the phone number 0345 013 0163 thankfully i didn't enter any details but wow did it sound like a legit call from the bank. >>
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William Jones
(@joneswm) reported
@HSBC are focused on expanding in Singapore? I am a Premier customer moving i Singapore and have spent 11 weeks trying to open a @HSBC_SG account through my @HSBC_UK relationship. Epic fail - neither a global or digital bank!
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Anne
(@AnneJHeelan) reported
@HSBC_UK Hello your mobile banking app has been down for almost 24 hours. Update please on what is happening ?
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Sharon Walters
(@SWalters_MNA) reported
@HSBC_UK And no DM facility….Perhaps someone could call the HSBC customer battering his head against a brick wall? Someone who perhaps is trained and can sort out the problem? Several calls on and passing from one person to another? Can DM you his phone number if someone can allow this?
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Adam
(@Adamri95) reported
@HSBC_UK I am a mortgage customer but when I got to apply for the Advanced Current account £200 switch offer it says confirm “you are not an existing HSBC customer” I am checking that means current account customer? Or does it mean I can’t get it as I have a mortgage
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Liam Riley
(@LiamRiley87) reported
Hi @HSBC_UK I'm getting a "service unavailable" error when trying to authorise a payment on the mobile app, are there issues with the service?
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Ashleigh
(@Peablake) reported
Trying to buy @RegattaOutdoors coats via @Klarna but it’s not syncing yet now I have three pending payments via @HSBC_UK and my order hasn’t gone through. Help please!
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friddela
(@gotsomechang) reported
@HSBC_UK Please can someone explain why my mortgage offer was cancelled for no reason? My broker states it was an error / glitch from your side so I expect it to be reinstated.
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@silentbaz@toot.wales
(@silentbazz) reported
@HSBC_UK @Angelmouse72 I was getting an issue earlier, the verified by visa stage was failing.. i was told by the person I spoke to on the phone that this was a known issue this evening?