Is HSBC down in Birmingham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birmingham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Website (23%)
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Transactions (12%)
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Login (10%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Birmingham, England
The most recent HSBC outage reports came from the following cities: Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Halesowen |
Mobile App | |
| Walsall |
Mobile App | |
| Birmingham |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Login | |
| Birmingham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK is there a problem with the app it says service unavailable.?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Absolute Anorak
(@AbsoluteAnorak) reported
@HSBC_UK Hello. I've never received any code to allow me to use internet banking. The account was opened about 8 weeks ago, and nothing has come through. Can you help?
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Tess Butler
(@tessthebutler) reported
. @HSBC_UK Live chat is an AWFUL way of trying to sort complications on a new bus account. Why can we not talk to a live human being?
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Richard Bicknell
(@RichardBickne13) reported
@HSBC_UK I read HSBC are teaming up with Shelter to support tenants against landlords. Are you going to offer a similar service to landlords who have rogue or antisocial tenants who do not pay rent. Remember some of your accounts may be owned by landlords
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benhaynes09
(@BenHaynes09) reported
@HSBC_UK Unfortunately these very long hold times are not a recent thing - it's been going on for 2-3 years. Are you actively looking to fix this by increasing staff levels? It's really bad experience as a customer, and looking through your mentions can see many people saying the same.
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benhaynes09
(@BenHaynes09) reported
@HSBC_UK Hi there, I've been on hold to your phone line for over 25 minutes trying to speak to someone. Is there a problem with your phones?
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Disney Magic Mam
(@misscherrydolce) reported
from
City of Kingston upon Hull, England
@HSBC_UK any chance someone can actually help my 13yr old daughter with her account. Meadowhall are refusing to do so without any ID. They asked her for her driving license 🙄 she has no passport.
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Ruth Bushi
(@ruthbushi) reported
@HSBC_UK My mum has a very limited mobility. In branch today, despite asking for updates, they kept her waiting for an hour before saying the advisor was now on lunch. This despite having an appointment! She can't sit for 90 mins+. Please can we get modified support?
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Liz Combes
(@lizzoo) reported
@HSBC_UK We are now speaking to an agent. I will come back to you if we do not get help we need.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
@HSBC_UK Does anyone ever answer your help line? Second time I have been in hold for 35 plus minutes!
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Mr No Zip
(@BornWithNoZip) reported
If you want to destroy your life open an account with @HSBC_UK the incompetence of their staff and lack of service will no doubt **** your life up