Is HSBC down in Birmingham, England?
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The latest reports from users having issues in Birmingham come from postal codes B67.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birmingham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Birmingham, England
The most recent HSBC outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Birmingham |
Website | |
| Stourbridge |
Mobile App | |
| Halesowen |
Mobile App | |
| Walsall |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
-
Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
-
Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
-
Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK is there a problem with the app it says service unavailable.?
-
Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
-
Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
-
King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
-
Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Wakefield (Hird)
(@samlouwakefield) reported
and also - if you’re going to close branches or only open them for people who don’t work, then maybe you need to think about giving telephone banking more control to actually help customers! @HSBC_UK
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Marcio
(@acrossatlas) reported
@HSBC_UK Thanks. How do I access online banking in the meantime??
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H N
(@hhn_88_888) reported
@HSBC_UK how do I make an official complaint please? I am unable to access my account because of the HSBC UK app issues
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Shani Cantor
(@CantorShani) reported
@HSBC_UK you’ve upset my mother AGAIN. I have told you SO many times IN THE LAST 2 YEARS that my father has died, but you seem to STILL NOT BE TAKING NOTE. My mother is distraught all over again after a call with you . it’s all too painful EVERY time I speak to you. 😭 help.
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Lillie
(@lillie_benn) reported
@HSBC_UK Hi ever since I updated to the iOS 15 and also updated your app I can’t access my internet banking? This needs to be sorted asap :(
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H N
(@hhn_88_888) reported
@HSBC_UK what is being done about customers not being able to access their apps on the pixel6?
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Matthew
(@SheepAU) reported
@HSBC_UK I have sent a DM and I have raised a formal complaint as this is appalling. Your apps are also getting alot of negative reviews on the app store because of this issue, how can't this be a priority?
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H N
(@hhn_88_888) reported
@Smithsonadam @HSBC_UK This has been the response for weeks and nothing has been resolved @HSBC_UK this is a real issue for customers. I have the same issue and have no access to my account. How can I make an official complaint please?
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Saurav Kumar
(@Sau100rav) reported
@HSBC_UK Hi Johanna, is it possible to connect to HSBC UK through Emails? I am desperately trying to get the Digital secure key on my registered indian mobile number for my UK account, but I am not getting it. Can you please ask someone from UK customer care to call on +91 9561774405?
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🦁 A12 UTV 🦁
(@manvillan1212) reported
@HSBC_UK Hi. Any updates on this? Without the app I can’t login. Even with logging in on browser instead it needs a code from the app. This is infuriating!