Is HSBC down in Birmingham, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Birmingham come from postal codes B12.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birmingham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Login (16%)
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Transactions (7%)
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Website (5%)
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Transfer (3%)
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Withdrawals (1%)
Live Outage Map Near Birmingham, England
The most recent HSBC outage reports came from the following cities: Wolverhampton and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Mobile App | |
| Birmingham |
Login | |
| Wolverhampton |
Mobile App | |
| Oldbury |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
-
Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK is there a problem with the app it says service unavailable.?
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Naylor
(@stephennaylor) reported
@HSBC_UK Your app, updated today, is no longer working (version 2.39.3). Up until the update it was working great and not it just crashes immediately on opening. Given it’s used for a digital secure key, this is a major problem. Please can you escalate. Thank you.
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Antonio Acuña MBE
(@AntonioAcunaR) reported
Dear @HSBC_UK, yes iOS15 is in Beta (very close to release BTW) and your app worked perfectly on it until version 2.39.3 which now fails to load. you are the only bank (I have 3 others) whose app is broken on iOS15 beta (and crashes in other versions), any plans for a fix? 🙃
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iamdinotwothree
(@iamdinotwothree) reported
@HSBC_UK @Dr_AnwarUl_Haq Guys you’re causing us so many issues. Everything was working fine until you tried to “fix” bugs. Rubbish support, actually worst support in uk.
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Mr Gee
(@ComedyGee) reported
@XnowhereXmanX #FFS!? Why the backward step!? It was working fine in the last version!? @HSBC_UK any update and explanation please!?
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Blake Skinner
(@blakeyboy1999) reported
@HSBC_UK Even if I could go to your branch there are 0 appointments available!!!!Shocking customer service and definitely will be taking my money elsewhere .
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miriam jones
(@lotiddeud) reported
@HSBC_UK been a customer for 65 years with an unblemished record. Premier credit card cleared every month. Rang to arrange a temporary credit increase of £1000. 40 minutes later they still hadn't sorted it and informed me I would be on hold another possibly 40 minutes! Gave up !
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Adam (Coxy)
(@coxythelegend) reported
@HSBC_UK hello! I set up Apple Pay on my phone and got a letter saying about setting up online banking too, went to the link and was told I’d be sent a temporary password in the post but it’s not come… help?
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Daniel Parry
(@Pazzer1789) reported
@HSBC_UK online banking app not working on IOS. Keeps sending me back to the Home Screen. Is there any work arounds as I need to urgently transfer some funds?
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iamdinotwothree
(@iamdinotwothree) reported
@HSBC_UK @Dr_AnwarUl_Haq I’m on ios15 so clearly your “secure” app is so secure that we cannot even login lol
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Lyn Blackledge-#golivegranny
(@lynblackledge) reported
wow the @HSBC_UK @HSBC - business chat line that is supposed to be a help facility just informed me they can't help me so ring - I have been hanging on phone for an hour - chat line advised the wait time is 90 mins - what a #brokenprocess don't you think @ImTristanG