HSBC

Is HSBC down in Birmingham, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Birmingham, England 12/26/2024 09:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Login (14%)

    Login (14%)

  3. Transactions (8%)

    Transactions (8%)

  4. Website (8%)

    Website (8%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Birmingham, England

The most recent HSBC outage reports came from the following cities: Wolverhampton and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Mobile App
United KingdomBirmingham Login
United KingdomWolverhampton Mobile App
United KingdomOldbury Mobile App
United KingdomBirmingham Transactions
United KingdomBirmingham Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • kul3x kul3x (@kul3x) reported from Birmingham, England

    @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

  • rajeevv26 Rajeev Verma (@rajeevv26) reported from Wolverhampton, England

    @HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

  • stanbutlersp17 Paul Hughes (@stanbutlersp17) reported from Birmingham, England

    @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.

  • ghose_animesh Animesh Ghose (@ghose_animesh) reported from Birmingham, England

    @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

  • taralfie Shazla (@taralfie) reported from Walsall Wood, England

    Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace

  • Sid_Vadakoot Sid (@Sid_Vadakoot) reported from Birmingham, England

    @HSBC_UK Is the mobile uk app still down?

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @HSBC_UK Is the mobile banking app down it says not available ?

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

  • JMalnew Jake Malnew (@JMalnew) reported from Solihull, England

    @HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??

  • spence1975 Spence ⚽AVFC⚽ 🦁 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@spence1975) reported from Coleshill, England

    Anyone having issues with the HSBC banking app? @HSBC_UK

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • loulou_wilson Louise Wilson (@loulou_wilson) reported

    @HSBC_UK your chat support on the app is so frustrating! It’s just taken me an hour of back and forth just to get a simple question answered. All because they weren’t reading my responses properly. And this was chat support was apparently with a ‘human being’. 😩

  • amar_kh4 Amar K (@amar_kh4) reported

    @HSBC_UK Customer service is a joke, the mobile app chat service you get a reply to just 1 message after 5 -10 minutes if your lucky. Add that up for the total amount of messages. Was on the phone for 27 minutes for it to just cut off on me and no one bothers to call me back. Thanks

  • _jimmy_the_gent James.. (@_jimmy_the_gent) reported

    If I have a heart attack over the next week, let it be known that it will be because of the rage brought on by @HSBC_UK calling me for another 15 minute fraud lecture for another totally legit bank transfer. I think this is the 9th ******* time I've heard the same ****!

  • Laura_jayne_90 Laura Simpson (@Laura_jayne_90) reported

    @HSBC @HSBC_UK Long shot, but Marie on the customer support team is an absolute credit to HSBC. My account via app was blocked due to an app upgrade, she was calm, professional and friendly in guiding me what to do on the phone. Thanks again Marie 🙌 #happycustomer

  • aaronne41218101 aaron newell (@aaronne41218101) reported

    @HSBC_UK I'm now going to go down to my Local bank to try resolve this, if i have any luck i'll let you know. Thanks for the reply

  • frecklesinjune JF (@frecklesinjune) reported

    @HSBC_UK Why would your representatives advise a Customer they couldn't pursue Section 75 claim on request (cc purchase £1000+) because chargeback is necessary in 1st instance. They are 2 different remedies! Is HSBC suggesting internal procedures supersede an Act of Parliament?

  • hixvkii . (@hixvkii) reported

    @HSBC_UK been on the phone line waiting for over ONE hour !! my issue is urgent this is shocking

  • QcattQ Catherine Ross (@QcattQ) reported

    @WordsmithsUnltd @HSBC_UK I had DREADFUL customer service there. So I left... on your recommendation.

  • CanuckAbroad86 CanuckAbroad86 (@CanuckAbroad86) reported

    @HSBC_UK Been trying to open a new joint account with my wife for over a year now without any success. We are both existing customers. Each time, phone or branch tells us something different. looking at closing all accounts due to this extremely poor service.

  • benpinder91 Ben Pinder (@benpinder91) reported

    @HSBC_UK How **** they are over an hour on hold on live chat no answer even tho the chat was accepted.