HSBC down? Current status and problems in Birmingham, England

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (59%)
• Login (26%)
• Website (7%)
• Transactions (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

• 
  Sheldon Tarpey (@SheldonLT) reported 31 seconds ago from Birmingham, England

  @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

• 
  Sid (@Sid_Vadakoot) reported 2 minutes ago from Birmingham, England

  @HSBC_UK Is the mobile uk app still down?

• 
  Spence ⚽AVFC⚽ 🦁 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@spence1975) reported 2 minutes ago from Coleshill, England

  Anyone having issues with the HSBC banking app? @HSBC_UK

• 
  Animesh Ghose (@ghose_animesh) reported 3 minutes ago from Birmingham, England

  @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

• 
  King Of Ink Land ® (@king_body_art) reported 4 minutes ago from Birmingham, England

  @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 6 minutes ago from Birmingham, England

  @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

• 
  Rajeev Verma (@rajeevv26) reported 7 minutes ago from Wolverhampton, England

  @HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file

• 
  Paul Hughes (@stanbutlersp17) reported 11 minutes ago from Birmingham, England

  @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

• 
  Ron Morgan (@Morganron) reported 18 minutes ago from Coleshill, England

  @HSBC_UK Is the mobile banking app down it says not available ?

• 
  StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported 25 minutes ago from Birmingham, England

  @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 29 minutes ago from Birmingham, England

  @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

• 
  Mohammed Sajad (@mosajad) reported 35 minutes ago from Birmingham, England

  @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

• 
  StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported 38 minutes ago from Birmingham, England

  @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 41 minutes ago from Birmingham, England

  @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

• 
  Mohammed Sajad (@mosajad) reported 51 minutes ago from Birmingham, England

  @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

• 
  Jake Malnew (@JMalnew) reported 53 minutes ago from Solihull, England

  @HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??

• 
  StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported 54 minutes ago from Birmingham, England

  @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

• 
  Ron Morgan (@Morganron) reported 54 minutes ago from Coleshill, England

  @HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.

• 
  kul3x (@kul3x) reported 56 minutes ago from Birmingham, England

  @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

• 
  Shazla (@taralfie) reported 59 minutes ago from Walsall Wood, England

  Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JeanJeannie (@Jean_Jeannie1) reported 4 minutes ago

  @HSBC_UK hi. I'm a customer and trying to open two teen accounts. It won't let me upload anything on Jumio? How do I get a customer number for it? No explanation is given. It talks about a letter or a text. Help! In branch no help as no appointments.

• 
  Stephen Goddard 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SixfieldsToffee) reported 6 minutes ago

  @HSBC_UK @Cambridge_Uni Can you support 30 white students as well? All in the name of equality.

• 
  Gavin* (@Gavin_71) reported 11 minutes ago

  @HSBC_UK We've not had a chat Ivan so I would appreciate if you don't make me out to have done so... but again, my point entirely about your customer service

• 
  Pierre Owen (@pierreowen) reported 11 minutes ago

  @HSBC_UK I the HSBC banking app down?

• 
  Gareth Hamer (@ghamer) reported 11 minutes ago

  @HSBC_UK I didnt want to resort to Twitter for my problems with HSBC ( in the simple task of opening an account). If i dont hear back by midday thirsday 5th August i will make public my dissatifaction

• 
  Timofey Obleukhov (@TimObleukhov) reported 11 minutes ago

  I start thinking that @hsbc @HSBC_UK are actually Chinese. Why? Because it’s ****.

• 
  Anne Watkis (@AnneWatkis) reported 13 minutes ago

  @kevmg @HSBC_UK IMO, maybe your contributing to the millions HSBC’s gave to to support his black only support of boys!

• 
  Gavin* (@Gavin_71) reported 15 minutes ago

  @HSBC_UK So please don't comment on my tweets, if I want to use **** **** arse gobshite or any other words when tweeting, some banking bot won't stop me

• 
  JeanJeannie (@Jean_Jeannie1) reported 24 minutes ago

  @HSBC_UK just spent over an hour trying to open bank accounts for my teens. I have 2 accounts and mortgage with you but what on earth is Jumio? How are we able to access it? Not had letter or text

• 
  Charli Deejay 💙 (@CharliDJ) reported 28 minutes ago

  @HSBC_UK @rbh1978 I do hope things are better since you were Midland Bank, in the 90s I was bullied, threatened with physical violence in branch, discriminated against for being pregnant and a working mother,and generally treated like dirt.