HSBC

Is HSBC down in Birmingham, England?

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The latest reports from users having issues in Birmingham come from postal codes B33.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Birmingham, England 12/15/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Birmingham, England

The most recent HSBC outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Mobile App
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomBirmingham Website
United KingdomStourbridge Mobile App
United KingdomHalesowen Mobile App

Community Discussion

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HSBC Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

  • spence1975 Spence ⚽AVFC⚽ 🦁 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@spence1975) reported from Coleshill, England

    Anyone having issues with the HSBC banking app? @HSBC_UK

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @HSBC_UK Is the mobile banking app down it says not available ?

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM

  • ghose_animesh Animesh Ghose (@ghose_animesh) reported from Birmingham, England

    @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

  • kul3x kul3x (@kul3x) reported from Birmingham, England

    @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @HSBC_UK is there a problem with the app it says service unavailable.?

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

  • rajeevv26 Rajeev Verma (@rajeevv26) reported from Wolverhampton, England

    @HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file

  • JMalnew Jake Malnew (@JMalnew) reported from Solihull, England

    @HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.

  • stanbutlersp17 Paul Hughes (@stanbutlersp17) reported from Birmingham, England

    @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Kirsten30 Kirsten 🌪 (@Kirsten30) reported

    @HSBC_UK I am trying to fill out a "Personal Representative's Closure Form (Master)" and don't know where to find the "Customer Reference". Is it the deceased account number? Thanks!

  • BambosIguanodon Bambos Iguanodon (@BambosIguanodon) reported

    @HSBC_UK @Shelter Well you provided banking for Mexican drug cartels, so I'm sure you are used to working with clients with limited documentation

  • HeresThatLucy Lucy 🌞 (@HeresThatLucy) reported

    @HSBC_UK my credit card is missing off my online banking and app? It’s completely disappeared and I don’t know why? Is the service down? Thank you

  • Steveoats Steve oats (@Steveoats) reported

    @HSBC_UK is your card system down?

  • cakephotouk Jax (@cakephotouk) reported

    you could do. You have left me distraught without a penny to my name, on holiday with my kids, no branch anywhere near to go to and nobody willing to help on the phone. You ought to be ashamed @HSBC_UK Your security is shocking and your customer service even worse 😭😭

  • danbarker dan barker (@danbarker) reported

    @HSBC_UK I have been trying to help 2 homeless friends set up bank accounts for a while. Please can you tell me if I go into branch with them next week, how quickly can I get this sorted please, and what do I need to bring / they need to bring with them?

  • AG947243386 AG9@AG986848817 (@AG947243386) reported

    @HSBC_UK @Shelter I bank with HSBC and have been less than impressed with there service over my lifetime in banking,originally from Midland,but this does impress me!

  • JulieAForshaw aggie (@JulieAForshaw) reported

    @HSBC_UK @Shelter Umtil you recognise that HSBC help push people into poverty by their bank charges & practiced. This advert is a joke. Prevent homelessness in the first place if you're serious. Not create adverts to attract hpmeless customers to yoyr corrupt business. It's risible and a farce.

  • 20Number10s TwentyNumberTens (@20Number10s) reported

    @honeysam3 @HSBC_UK So hsbc has known about this problem for weeks!

  • SiskJerry Jerry Sisk (@SiskJerry) reported

    @MikeClarkeSnr @HSBC_UK If they don’t work out try giving @Tankslider a shout, he may know someone in your part of the world with something interesting that could help for a bit of a run out.