Is HSBC down in Birmingham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birmingham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Max Kreimerman
(@maxkreimerman) reported
more than an hour trying to report a potential fraud in @HSBC_UK...still waiting. Anyone knows other way to obtain urgent help?
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savethedoge_01
(@Savethedoge0) reported
@HSBC_UK • the official stamp of the bank should be on every page of the statement (and both sides if double-sided) can you please help me with this ?
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Sol solo
(@Solsolo4) reported
@HSBC_UK . Just got a scam text from 0044 07818 531104 pretending to be Hsbc and that some oneattempting a transaction from another device. Http link given. Can’t access action fraud their website gives error message
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Ten4
(@Ten4_) reported
@HSBC_UK Mobile banking down this morning it seems.🤔
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Anika
(@anikastweets) reported
@HSBC_UK my credit card has been sent to your branch EVEN AFTER I SELECTED home delivery! I am very upset with unhelpful staff and poor customer service. I need access to my card!
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Cheryl 💙
(@ChattyB1) reported
@teamgoldbrook @HSBC_UK I’m having the same problem and have posted on here but no-one is answering me. Can you please help me unlock my account?
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Anika
(@anikastweets) reported
@HSBC_UK I’m very upset with awful service and being locked out of my credit card. Maymuna Arif at Gloucester Road london branch was very unhelpful!
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Luke T
(@lukiee) reported
@HSBC_UK No I gave up after 40 minutes and as an advance customer I would expect to get through a lot quicker
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Lewis Little
(@LewisLi02673279) reported
@ProfessorCrick2 @HSBC_UK Issue behind this is I have epilepsy and cannot have photo id... I've actually had a lot of issues, not just with banks, but even proxy cards (@imaginecurve) signing me up and then asking me to go get a passport and basically put myself in a seizure!
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Paula Cooper
(@Cooperwoman123) reported
@HSBC_UK i have received a text message from you saying i have set up a new payee...i dont bank with you...ive tried calling the number for non account holders...it wants an account number...tried the complaint form it doesnt recognise me as im not a customer...