Is HSBC down in Birmingham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birmingham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Login (14%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near Birmingham, England
The most recent HSBC outage reports came from the following cities: Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Mobile App | |
| Oldbury |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Mobile App | |
| Birmingham |
Website | |
| Tamworth |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK is there a problem with the app it says service unavailable.?
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Roundhead322
(@Roundhead322) reported
I'M JUST TRYING TO RESET MY ONLINE BANKING PASSWORD AND YOU'RE MAKING ME CALL AN 'EFFING HELPDESK AND WAIT FOR AGES!!! WTF!?!?!!?!?!? @HSBC_UK
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Franny JNR
(@franny_jnr) reported
@KarenAdamMSP Set up, to fail, just like no address, no bank, no income, which thankfully @HSBC_UK are now working to resolve, but this should have been addressed a long time ago.
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David Smith
(@d7d77d777) reported
@HSBC_UK invest direct and my S&S ISA having "temporary difficulties" all morning ... quote help code (0) ...
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Stelios Gerogiannakis
(@sgerogia) reported
Seems to be a complete collapse of online customer service at @HSBC_UK Used to be able to get answers in the chat within minutes. Now it takes 6-8-10 hours (!!) for a person to respond. 👎👎
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Noah Appleby
(@noahcnappleby) reported
@HSBC_UK @HSBC Cant access mobile banking app on IOS16 Beta, any advice or updates except to go back to IOS15? Any help much appreciated
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steve wakefield
(@s7evewakefield) reported
@HSBC_UK HSBC Premier service shocking, the call centres unable to cancel cards, refuse to raise complaints, numerous calls later still no resolution, refuse to call back #badservice
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Amanda
(@amandajhart) reported
@HSBC_UK it’s extremely frustrating to call your business customer service line to be told that waits are exceptionally long so I should conduct my business via your online banking service or chat feature. But when I try that am told I have to call you. Going round in circles.
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Victoria Stephenson
(@vic_stephenson) reported
@HSBC_UK can someone please help! All I’m trying to do is pay my credit card and you are making it impossible to do this! I’ve tried online, I’ve tried mobile banking - your website offers no help at all. Help?
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John Evans MSc Sports Directorship
(@JohnyCEvans) reported
What an absolute joke. Spent most of the afternoon on phone to @HSBC_UK being passed from department to department and now told to go to a branch. Absolutely shocking service for my business account. #joke #antiqueprocesses #fuming
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DONOVAN
(@DONOVANXV0) reported
@pianuska08 @HSBC_UK Real sad when people who have experienced bigotry decide to do it to others. Seek help, Grow up