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HSBC

HSBC down? Current status and problems in Coleshill, Warwickshire, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Coleshill, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Coleshill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 28% Login (28%)
  • 7% Website (7%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Coleshill, England

Latest outage, problems and issue reports in Coleshill and nearby locations:

  • StunnerCurves
    StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

  • mgalzheimers
    @MGAlzheimers (@mgalzheimers) reported from Birmingham, England

    @HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯

  • mosajad
    Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

  • StunnerCurves
    StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

  • stanbutlersp17
    Paul Hughes (@stanbutlersp17) reported from Birmingham, England

    @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

  • mosajad
    Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

  • StunnerCurves
    StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • spence1975
    Spence ⚽AVFC⚽ 🦁 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@spence1975) reported from Coleshill, England

    Anyone having issues with the HSBC banking app? @HSBC_UK

  • kul3x
    kul3x (@kul3x) reported from Birmingham, England

    @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

  • eddieclarke96
    Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

  • Morganron
    Ron Morgan (@Morganron) reported from Coleshill, England

    @HSBC_UK Is the mobile banking app down it says not available ?

  • JMalnew
    Jake Malnew (@JMalnew) reported from Solihull, England

    @HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??

  • Morganron
    Ron Morgan (@Morganron) reported from Coleshill, England

    @HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.

  • SheldonLT
    Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

  • eddieclarke96
    Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

  • Sid_Vadakoot
    Sid (@Sid_Vadakoot) reported from Birmingham, England

    @HSBC_UK Is the mobile uk app still down?

  • taralfie
    Shazla (@taralfie) reported from Walsall Wood, England

    Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace

  • eddieclarke96
    Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

  • ghose_animesh
    Animesh Ghose (@ghose_animesh) reported from Birmingham, England

    @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • hannidos
    Hannah Waddington (@hannidos) reported

    @HSBC_UK I have had an account taken out by someone else - a case of identity theft. Unfortunately your team who can help only work 9-5. Not really good enough for a leading global bank. I am worried about this and no one can help me until tomorrow.

  • danbobnix
    Daniel Nixon (@danbobnix) reported

    @HSBC_UK trying to send money using online banking but keep getting an incorrect security code error when trying to submit payment, after following instructions to generate a code. Can anyone help?

  • uktrue
    Richard Huckle (@uktrue) reported

    @HSBC_UK - may I uninstall my phone app and only use my laptop to access my online account? I am experiencing constant problems with the phone app!

  • captaindexter
    Excuse Me Captain Mark and Woodend Wanderer (@captaindexter) reported

    @CruisingTheCut @HSBC_UK Have used Firstdirect for years and always got to speak to a real person whenever we called 24/7. We spend a lot of time out of UK so having access to somebody real was a priority for us. Never let us down in over 20 years.

  • trillion_36
    Trillion_36 (@trillion_36) reported

    @CruisingTheCut @HSBC_UK I have been with Barclays for 32 years now and never had any issues with them. The couple of times I had significant life problems (stuck in Venice with the Iceland ash cloud, and stolen bank cards) they were very helpful and things were sorted very quickly.

  • GoodGriefLouise
    Louise Pattison (@GoodGriefLouise) reported

    @HSBC_UK Hi My phone app is still crashing. Can you let me know how to resolve this issue please. I have seen from earlier tweets that this is an ongoing problem. When will you have the solution?

  • Eagles90Molly
    help (@Eagles90Molly) reported

    @HSBC_UK someone has used my phone number to set up an account with you. How can I fix this??? I’ve been sent 5 activation codes as the person is obviously not receiving them!!!

  • siancuthbert
    Sian CD (@siancuthbert) reported

    HSBC I’m begging u to fix ur app Ive downloaded the never version at it’s still not working. @HSBC_UK reply to me this instance.

  • amsjo
    am (@amsjo) reported

    @HSBC_UK iPad mini, been fine for ages but doesn’t get to log in just crashes each time.

  • tomgryan1
    Tom (@tomgryan1) reported

    @HSBC_UK are yall having issues with card payments? I’ve had customers try and use their card at my work and it keeps getting declined