Is HSBC down in Solihull, England?
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The latest reports from users having issues in Solihull come from postal codes B90.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Solihull, England
The most recent HSBC outage reports came from the following cities: Birmingham, Warwick, Solihull and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Birmingham |
Mobile App | |
| Warwick |
Mobile App | |
| Solihull |
Mobile App | |
| Bromsgrove |
Mobile App | |
| Coventry |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Stothard
(@philstx) reported
@HSBC_UK You took a LONG time to update your service status page. First direct were much quicker off the mark.
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Ben Massey
(@BenMassey1) reported
@SteveMiami3 @HSBC_UK @BBCCiN Erm ATMs didn’t work either. Nothing did. What if you were out? Don’t forget Hsbc have been saying how we should all go cashless. And you’re missing the point. Yes issues but not informing customers whilst you’re saying everything is fine is shockingly bad.
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TᕼE ᗰOᗪEᖇᑎ ᒪIᖴE.
(@SteveMiami3) reported
@HSBC_UK @BBCCiN Jesus a few hours without access to online banking and issues with card payments, if you rely on cards most people will carry more than 1 or don't rely on cards, it could happen to any bank at anytime.
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TwistedJ
(@scrow2002) reported
@SteveMiami3 @HSBC_UK @BBCCiN Read the actual issue, educate yaself. You'll notice, it wasn't just an app issue. Now go troll elsewhere like a good little sheep
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Marie Gilly
(@MarieFogarty17) reported
@HSBC_UK your app is still down 🤔
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Felipe Franciosi
(@franciozzy) reported
@HSBC_UK It took your 24/7 chat support exactly 11h (ELEVEN HOURS) to respond to my message asking why I was getting an API_103 error. 👏👏👏
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ᗷᴀʀʀʏ .R. Bʀᴀᴅʟᴇʏ
(@HartsBarry) reported
@Amz_E @HSBC_UK I just Got my Account recovered by a direct Support Service Team And I was able to get a new card Try contacting him @ictconsult_hack he did it in a Few mins and he’s a direct Support Services Team don’t Get scammed by contacting other people asking for your personal information.
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Za
(@fllrlem) reported
@HSBC_UK @Honeybbz Unable to access my app yesterday and now says digital banking app suspended. Have been trying to get through on phone for the past hour, can someone help me? #disgrace #hsbc
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@RAB360
(@RAB360) reported
@HSBC_UK @GES62 Hi, you having issues with your phone banking? Been on hold for 50 minutes now…
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David Blyth
(@DavidBlythBEM) reported
@HSBC_UK so you send me text about a transaction to call you. I wait on line for 30 mins only to be told your systems are down and you will call me back in an hour!