Is HSBC down in Solihull, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Solihull, England
The most recent HSBC outage reports came from the following cities: Birmingham, Coventry and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Login | |
| Coventry |
Mobile App | |
| Coventry |
Login | |
| Birmingham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK is there a problem with the app it says service unavailable.?
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Anne O'Keeffe
(@annieokxx) reported
@HSBC_UK the poorest branch service of all the banks. If I could just go to a branch once and get the service I require it would be a miracle #frustrated #hsbc #wasteoftime
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David Haworth
(@dehaworth) reported
@HSBC_UK @HSBC_UK you say that there *may* be issues with it, my question is are there *actually* any issues with it? What’s the problem with just letting the app run like every other bank does? Why artificially prevent the app running?
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George
(@DevsQPR) reported
@HSBC_UK mobile app failing at check payee details. Says that 'feature is not currently available and transaction has not been processed'. Ref 503. Any problems? Nothing shown on your status page.
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michael
(@menaman1) reported
aaaah HSBC....always sorry but never *ever* getting any better.... @HSBC_UK consistently worst customer service i have ever experienced. Joined @StarlingBank recently - it is a *joy* to bank with them.
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danny
(@_dannyvfx) reported
@HSBC_UK @chrissmith7979 So people on iOS 16 are just expected not to use banking? We need the app updated so that we can log on using a computer, please fix this asap
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TamasFried
(@TamasFried) reported
@HSBC_UK please allow your app to support the iOS16 Public Beta… you did it last year. But this year anyone that’s installed the beta is locked out. Even from logging in elsewhere because we can’t generate a code in the app! 🙃
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Darran Hamer
(@DarranHamer) reported
@HSBC_UK @_dannyvfx I’m using public beta of iOS 16 and yep - can’t log in at all, and given the app is necessary to generate security codes, am completely stuffed. Every other banking app I have works fine, come on HSBC sort this out.
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Susie 💙
(@SusieProctor1) reported
@HSBC_UK My friend has since switched banks and I've recently closed my account due to the problems. My son's account is a child's savings account, so if there's an email for his complaint to be resolved, do please let me know.
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Dr Mona Nasser منا ناصر
(@monalisa1n) reported
There was a time in history @HSBC_UK had a good customer service - that had disappeared now too <sigh>
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british kowalski
(@BritishKowalski) reported
@HSBC_UK Your business banking app is again showing a “server unavailable” when you start your app. This after a forced app update. Making it worse, I can’t log on to online banking because the app is the key generator… seriously…