Is HSBC down in Solihull, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (65%)
-
Website (15%)
-
Login (11%)
-
Transactions (7%)
-
Withdrawals (1%)
Live Outage Map Near Solihull, England
The most recent HSBC outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Website | |
| Coventry |
Website | |
| Halesowen |
Mobile App | |
| Coventry |
Website | |
| Coventry |
Mobile App | |
| Warwick |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
-
King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
-
StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
-
Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
-
Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
-
StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
-
Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
-
kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
-
Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
-
Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK is there a problem with the app it says service unavailable.?
-
Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
-
Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
-
Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
-
Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
-
StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
-
King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
-
Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
-
Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
-
Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
-
Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
KHEJ
(@KHEJE2021) reported
@HSBC_UK Hello. Every time I login to my online banking it is saying I have exceeded the maximum number of devices. My online banking is only On 1 device.
-
Alin Scridon
(@ScridonAlin) reported
@HSBC_UK hi there, I was wondering if there was any update on the issue of not being able to access the mobile app via mobile data will be resolved, it's been ongoing 2 months now. When I called I was told it's a known issue that it's been worked on, that was a month ago now. Ta
-
Bonnie Newman
(@screenb303) reported
@HSBC_UK no excuse to leave your #businessbanking customers on hold for over 1hr (& counting). Security device is broken so can’t access your services. Your help says call the help desk. Great. You have put up charges and no improvement in #CustomerService @WhichUK @BBCWatchdog
-
toby
(@Muni19x) reported
@HSBC_UK terrible service. Blatantly aware of a scam that’s taken place but refuse to reimburse. Disgusting.
-
Hache
(@hache900) reported
@HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?
-
Hache
(@hache900) reported
@HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?
-
*** WILKINSON
(@YorkSapper) reported
@annegibney48 @HSBC_UK No cos they are ****
-
Suzy Q
(@KnittedLamb) reported
@MartinSLewis nightmare with @HSBC_UK they told me they cancelled a cheque I call and confirmed the cancellation and they then said to make a transfer which I did now they took both the cheque and the transfer leaving me overdrawn by over £4000 the bank says there’s no issue
-
Feyaza K فيّاضة خان
(@FeyazaK) reported
@elletaylor2016 @TurkishAirlines My bank is being pretty terrible on this - it’s @HSBC_UK - which is even more annoying because I booked on my credit card 😵😩😖
-
Kristin Wall
(@kristinwall1179) reported
@HSBC_UK! I've contacted you numerous times as I'm a victim of impersonation & the fraud team doesn't deem is necessary to solve the issue. What's your suggestion?