Is HSBC down in Solihull, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Website (17%)
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Login (13%)
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Transactions (13%)
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Transfer (1%)
Live Outage Map Near Solihull, England
The most recent HSBC outage reports came from the following cities: Coventry and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Website | |
| Coventry |
Mobile App | |
| Warwick |
Mobile App | |
| Walsall |
Mobile App | |
| Birmingham |
Mobile App | |
| Birmingham |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK is there a problem with the app it says service unavailable.?
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Buckley MBE
(@NickBuckleyMBE) reported
@HSBC_UK What the hell does this have to do with a bank? How about you invest in your customer service, quicker phone service, less charges, tackle fraud.
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Sam Gaw
(@nevercertified) reported
+1 for @pluralsight support actually caring and fixing billing mistakes. @HSBC_UK on the other hand... it's time to change banks.
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Carsten Otto 🌱 🔦💉💉
(@c_otto83) reported
Hi @HSBC_UK your FAQ states to click on "chat" to cancel an account. There's no "chat", though (last time I checked). Could you please fix your FAQ?
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Alex Parker
(@AlexPar15589415) reported
@HSBC_UK Let's see you support Istanbul Pride or Jeddah Pride. If you really mean it!
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sabartram@hotmail.co.uk
(@sabartram) reported
@HSBC_UK This has nothing to do with banking. Just give a good service to everyone and strive to do more than you do now. Such as having more face to face advisors, rather than phone banking.
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SimpleWay
(@SimpleWay13) reported
@HSBC_UK Next year: we support *********** Year after: we support ****** relationships
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Carsten Otto 🌱 🔦💉💉
(@c_otto83) reported
@HSBC_UK So I can only cancel my account when there are available agents? As said before, please fix your FAQ and mention that form where it belongs, it doesn't help on Twitter.
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imak
(@imaknexus) reported
@HSBC_UK How will you help organisations with a charitable purpose when you've introduced a £5 monthly fee to use the account. Shame on you!
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Sian
(@tyldonpyrah09) reported
@HSBC_UK Why the no response???? I had my accounts with Nationwide and Santander sorted within 12hrs. I've been trying to get help from you for 3 weeks 😳😳😳😳😳
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Ben Greenwood
(@bgreenwood01) reported
@HSBC_UK No thanks. Unless you can sort your app crashing on all my Apple devices then you’ll be wasting all our time. I’m just moving to a bank who can create a consistently working app so I can access my money.