Is HSBC down in Solihull, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (20%)
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Transactions (12%)
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Login (10%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Solihull, England
The most recent HSBC outage reports came from the following cities: Coventry and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Website | |
| Halesowen |
Mobile App | |
| Coventry |
Website | |
| Coventry |
Mobile App | |
| Warwick |
Mobile App | |
| Walsall |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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🌚
(@fanta_no_ice) reported
@HSBC_UK i had the exact same issue with @santanderuk - they solved the issue within 20 mins. #neverHSBCnotevenonce
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🌚
(@fanta_no_ice) reported
@HSBC_UK getting angry tweets twice a min until i get a reply or an advisor answers. **** you guys.
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🌚
(@fanta_no_ice) reported
I've honestly had bruises heal faster than the time it takes to get any customer service response from @HSBC_UK
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Nina🇬🇧🏴❤️
(@NinaJA333) reported
@HSBC_UK are really the most shocking bank our business has ever had the displeasure in dealing with. Their customer service is atrocious & their disregard for small & medium sized business is really quite shocking. Has anyone else received such poor service from them?
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Gareth Griffiths
(@garethjgriff) reported
@HSBC_UK Trying to open a savings account. I have been a customer since 1987 but the app tells me I am not a UK tax resident and can't open it. Tried calling you but after holding for 45 minutes, gave up. What am I supposed to do?
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SuperstarFLEC
(@FlecSuperstar) reported
@HSBC_UK 40 minutes on hold with no answer - logged me out of your app and removed all my stored credentials so I can’t log in. Zzzzzzzzz might have to move current account to Monzo after all. #antiquated
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Nick Collins
(@random_rubble) reported
I waited 45 minutes for no 'agent' to ever come onto the phone and I am put in a circle of computer generated answers that DO NOT answer my query on the app/website. I just want some direct help!!! @HSBC_UK
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Rachel Martin
(@RachelRachel703) reported
@HowardChin7 @HSBC_UK @HowardChin7 same problem with me, HSBC told me to clear the cache which isn’t the problem!
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Alex Murray
(@alexrosemurray) reported
@HSBC_UK been trying to get through to an agent to open the Bonus Saver account. I’m a UK tax paying resident but it says I’m not. Please help. Been waiting for 1 hour to speak to someone.
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John Mead
(@johnmead134) reported
@HSBC_UK I am unable to access my "Standing Orders and Future Payment" details. I have not been able to "chat" with a real agent and MOBA is not helpful, trying to contact you on phone is virtually impossible.