Is HSBC down in Solihull, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (15%)
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Login (12%)
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Transactions (10%)
Live Outage Map Near Solihull, England
The most recent HSBC outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Website | |
| Coventry |
Website | |
| Halesowen |
Mobile App | |
| Coventry |
Website | |
| Coventry |
Mobile App | |
| Warwick |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK is there a problem with the app it says service unavailable.?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Philip Rennie
(@ESlibrarian) reported
@BadgerInBlack @HSBC_UK you are not the only one I have come across having that issue with that bank
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MP
(@MP49882400) reported
@OctaviaWiseman @HSBC_MX @HSBC_UK Why? How heartless and disgusting! Hope you manage to figure something other than your 93 yo father going to Mexico! But yes, it's a known awful bank... Shame on them! I was looking into it because it's allegedly "international," but ran away after the first reviews.
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Jonathan Acton
(@jonathanacton) reported
Hello @HSBC_UK - I've wasted an hour of my life this week trying to switch-up to a different account. Your in branch staff haven't a clue and I've been on hold for ages. I've been a customer of yours for 28 years, I reckon it's time to switch. Shocking.
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𝙏𝙝𝙚 i̶r̶𝙍𝙚𝙡𝙚𝙫𝙖𝙣𝙩
(@1904Irrelevants) reported
£200 to move from the useless @HSBC_UK to @AskNationwide Don’t mind if I do. I did want you HSBC. Piss poor customer care and appalling online security hurdles to simply shop online. Won’t be coming back in a hurry.
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yabadabadooo
(@fishchipsncurry) reported
@HSBC_UK The cost of living crisis brought about by governments inflating money, closing down the economy, many still were struggling from the last crisis when the banks crashed the global system back in 2008 leaving us all paying back uncontrollable bailout debts to this day!
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Lezly Fernandes
(@FernandesLezly) reported
@HSBC_UK Hi this is Joel Fernandes, I am a frustrated customer of HSBC and very disappointed with you services, it's about to finish 2 months my bank account is suspended my funds are inside I have visited bank and contacted customer service many times no one is helping
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Kamal Khanna
(@kamalk01_khanna) reported
@HSBC_UK Hello, I am a First Direct customer and have some old £50 notes. May I visit my nearest counter service HSBC branch and deposit these old notes in to my First Direct account? I have spoken to First Direct who have confirmed that this is possible.
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Sarah V🎃
(@saraht39) reported
@HSBC_UK @TonyDav41087105 We have spent over 2 hours on this line this am, which I am paying for since he has no $!!! He needs help from someone ASAP!!!!!!!
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Darren Ypey
(@ypey_darren) reported
@HSBC_UK I want to pay off my credit card. I bank with a different bank so how can I do it online and your customer service can't take payment??? Very backwards way of paying bills!
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Friday’s child
(@Fridayschild17) reported
@HSBC_UK when will a member of your customer service respond to my many many requests? More than 2 weeks I can’t make any payments from the app. Your customer service is appalling.