Is HSBC down in Solihull, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Solihull, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Solihull, England
The most recent HSBC outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Birmingham |
Website | |
| Coventry |
Website | |
| Halesowen |
Mobile App | |
| Coventry |
Website | |
| Coventry |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@HSBC_UK Is the mobile banking app down it says not available ?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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ceaves%blueyonder.co.uk@gtempaccount.com
(@CeavesCo) reported
@HSBC_UK is there a problem crediting payments to other accounts today
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Joao Razzini
(@JoaoRazzini) reported
@HSBC_UK I've moved from UK to Brazil and i do not have access to my current account anymore. There is no HSBC branch in Brazil. This is the reason i'm asking an email where i can solve my problem.
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N.J.G. Garrick🐺
(@thegarrick_) reported
Not me always checking my HSBC account @HSBC_UK to see if the money there has reduced every two to three working days 😭. Nigerian banks have dealt me ***** with their ridiculous bank charges. I’m scarred!
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DJ Carl B
(@CarlBateman14) reported
@HSBC_UK I don't mind you have call centres abroad, but when the Indian accent of the person I'm trying to sort important financial transactions with is SO STRONG I can't understand what they're telling me then it becomes a problem. I just wanna pay my loan!!
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Lkmcrury@gmail.com
(@linzkate1) reported
@HSBC_UK Can you give me the postal address for returning a customer security form? We are getting no where your call centre and need it to set my mother up with online banking. She has been going round in circles.
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Abid Ghufran
(@notbeyonddoubt) reported
@AskNationwide Hello Nationwide. I am an existing mortgage customer. I want to find out how I can switch my HSBC account to Nationwide. HSBC has barred me too many times from using my own money for stupid reasons. I hope Nationwide would be more customer friendly. @HSBC_UK @HSBC
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ashish korakana
(@AshishKorakana) reported
requesting steps to immediately activate my account and make me explain how can they do this without informing? @lebara @HSBC_UK if you can help here expediting at your end Sincere regards
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The Crypto Time Lord
(@8VJ1Rq50HhwLptp) reported
@HSBC_UK contd as card blocked. I explain this to your staff member who continues to interrupt then she hangs up the call on me after saying wait some more time. TOTALLY BAD SERVICE. GOOD JOB THERE ISNT ANY FRAUD ON MY ACCOUNT.
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Michelle Keable
(@mchllbo) reported
@HSBC_UK trying to set up hsbc app on new phone, stupidly deleted old phone from account before had set up new one. Now going round in circles as have no qr code and can't log in as can't generate security code. Can't find a way to reset doesn't give option anywhere?
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Alexander ∞
(@aj_alexander13) reported
@HSBC_UK I’m really disappointed in your service, locked out my online banking, told to go into branch. I go into branch and I’m told they can’t help me and that I have to wait 7 days for a activation code. Safe to say I will be closing my account and going to a alternative bank