Is HSBC down in West Bromwich, Sandwell, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Login (14%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent HSBC outage reports came from the following cities: Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Mobile App | |
| Oldbury |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Mobile App | |
| Birmingham |
Website | |
| Birmingham |
Login |
Community Discussion
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HSBC Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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$un❤️
(@Sun18000) reported
from
Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Auckland
(@adamauckland) reported
@HSBC_UK Nothing helpful… it seems it’s blocked by Google and not HSBC mail servers… I’m guessing it’s because I’ve included a phishing link and Google are just blocking it. Shame, it was a good phishing effort, they need to be taken down.
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Eddie Clarke 🐝
(@eddieclarke96) reported
@davidkh001 @amirreza123 @HSBC_UK It was working before with iOS 15 but the update four days ago, to fix an iOS 12 problem, omitted to include the certificate for it. It’s their error and an easy fix but they’ve still not done it yet
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No2 Gurdas
(@GurdasNo2) reported
@HSBC_UK Hey HSBC stop messing around with all these other activities and focus on banking instead. Why don't we try opening the call centres, so when you block my card from ordering online, I can actually speak to someone about it instead get the bank holiday deals!
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Steven of Odyssey
(@odysseynyc) reported
@HSBC_UK Still unable to pay suppliers with the HSBC App, which I use primarily and greatly prefer to online site. This hasn't worked since your recent meltdown a couple Fridays ago, despite having uninstalled then reinstalled the app. When do you expect this to be fixed? Not on.
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the_dazza 🔴⚪
(@runner_nomad) reported
@HSBC_UK @eddieclarke96 How many days will it take to fix? As the UK biggest bank you think the technical issue like this will be sorted quickly.
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The Chumpasaurus
(@TheGrumpasaurus) reported
@HSBC_UK "we're sorry there's been an error" What kind of error? Can I try again later? Useless. Absolutely useless.
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*iJabbed*
(@iPoof) reported
@welsh_stu @HSBC_UK It had been working fine on iOS 15. They updated the app last week so people on iOS 12 (yes I know!) could use it but then that broke it on iOS 15!
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Emma Tetlow
(@FrecklesFieldo) reported
@HSBC_UK The issue was to check whether I need to inform you I'm going abroad. This won't be an issue much longer - a long list of issues I have with HSBC means I'll be closing down my 17 year old account and looking elsewhere for my main account from now on.
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Raffaella
(@lady_raff) reported
@HSBC_UK Shocking service. Husband applied to switch his current account on 25th June- was told repeatedly when he phone everything was fine but there has been zero correspondence and no action to arrange the switch from the current account. We’ve now cancelled the application.
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Revolut
(@RevolutApp) reported
@gianni_ioli @HSBC_UK Hello! We're so sorry to hear that. We'll do our best to help you, let's check this via DMs 📬