Is HSBC down in West Bromwich, Sandwell, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (15%)
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Login (12%)
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Transactions (10%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent HSBC outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Website | |
| Stourbridge |
Mobile App | |
| Halesowen |
Mobile App | |
| Walsall |
Mobile App | |
| Birmingham |
Mobile App | |
| Birmingham |
Transactions |
Community Discussion
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HSBC Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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$un❤️
(@Sun18000) reported
from
Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Gillett
(@TheBertiepops) reported
@HSBC_UK I've sent a DM, but this is unlikely to change so doesn't really help. Although it's not what I actually want to do, I'm just going to have to set up with another bank (not Lloyds, as their online platform is rubbish).
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Skyroc-1
(@SkyrocOne) reported
@JimBrowning11 @Visa @HSBC_UK HSBC customer support is the shittest..they got such a rude attitude also, some indian guy gave me the vibe like " I cant be bothered..just F off!" Even the chat service is terrible..
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Harry
(@Harry15693044) reported
@JimBrowning11 @Visa @HSBC_UK Hey Jim, working in fraud here for a bank in the UK (not HSBC), almost all staff are trained to speak to customers only really, I'd say majority of my colleagues would react the same, overall flaw of how we are trained, your best bet is to ask to speak to a supervisor/manager 1/2
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aa86
(@Attashhh) reported
@HSBC_UK interesting : In 2012 it had to pay a $1.9 billion fine to U.S. regulators for serving as a middleman for Mexican drug cartels. The FCA said its fine did not relate to the U.S. action. Is this why you continually freeze customer accounts without cause?
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Rick Harris
(@LongWordMonthly) reported
Every time I have need to contact @HSBC_UK I'm reminded what a backward and customer-unfriendly organisation it is. Their IVR system + endless holds/delays in getting simple transactions completed is a truly worst-class #customerexperience.
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Chris Pless
(@ChrisPless1) reported
@JimBrowning11 @Visa @HSBC_UK It's really part of the problem. The small/virtual banks usually the worst offenders surprised you had problems with HSBC. banks are normally great at actioning on fraud against their customers. Pretty poor on fraud being committed by their customers ....
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James Dunk
(@JamesBobbbbb) reported
@HSBC_UK @YaTrainer Did you get your card OK I have the same problem also was accepted on the last page but didn't get a confirmation email or text?
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Ronnie Lyons
(@ronplyons) reported
@JimBrowning11 @Visa @HSBC_UK Perhaps if the customer looses money, HSBC will be found to be fully liable as they were alerted to the scam and therefore allowed it to happen!!
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Tony Chan
(@TonyChan_123) reported
@JimBrowning11 @Visa @HSBC_UK I got crypto stolen, can you help me?
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Andrew Kemp
(@andrewkemp_) reported
@HSBC_UK just sent a DM as I’m unable to open fixed rate savings account via mobile app or online banking. Constant loop and requests to login. Some system bug?