HSBC down? Current status and problems in West Bromwich, Sandwell, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (57%)
- Login (28%)
- Website (7%)
- Transactions (6%)
- Withdrawals (2%)
Community Discussion
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HSBC Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Shazla (@taralfie) reported from Walsall Wood, EnglandWell absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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@MGAlzheimers (@mgalzheimers) reported from Birmingham, England@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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judith coleyshaw (@pudin54) reported from West Bromwich, England@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Sheldon Tarpey (@SheldonLT) reported from Birmingham, England@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Animesh Ghose (@ghose_animesh) reported from Birmingham, England@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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kul3x (@kul3x) reported from Birmingham, England@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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$un❤️ (@Sun18000) reported from Kidderminster, England@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Rajeev Verma (@rajeevv26) reported from Wolverhampton, England@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Paul Hughes (@stanbutlersp17) reported from Birmingham, England@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Jake Malnew (@JMalnew) reported from Solihull, England@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Mohammed Sajad (@mosajad) reported from Birmingham, England@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Mohammed Sajad (@mosajad) reported from Birmingham, England@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Originalblez (@originalblez) reported@HSBC_UK Is today the day you fix your app?
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Eddie Clarke 🐝 (@eddieclarke96) reported@HSBC_UK @ylihao Nearly a week after issuing an update of the #hsbc uk mobile banking app that broke the app working with iOS 15 - and still nothing.
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davidkh001 (@davidkh001) reported@runner_nomad @HSBC_UK Yes! So slow! All other apps are working 100+ except guess who @HSBC_UK !!!!!!
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Eddie Clarke 🐝 (@eddieclarke96) reported@HSBC_UK @LeighHo06058915 You don’t seem to know the app worked with iOS 15 before the latest update which broke it & caused the app to crash. All people are asking is to get it to recognise iOS 15 again. Your colleagues are saying there is a fix this week. It would be good if your team were consistent
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wannabe (@twtt3rtalks) reported@HSBC_UK your latest iOS app update has broken my banking app and i now cannot get into it once again
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Alix.Hunter (@AlixHunter6) reported@HSBC_UK your mortgage application fee payment process isn’t working!! URL failing
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Jamie Canning (@jamie_canning) reported@HSBC_UK when is the app going to get a fix it's over a week since it started to crash from the so called bug fix. Let's get this issue sorted please.
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dafyddroberts (@euterpesequence) reported@HSBC_UK I dont want you to investigate anything. I only wish your service had not been so poor.
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Jez P (@JezP12) reported@HSBC_UK Approved loan paperwork sent back to HSBC 13th August yet funds still not received and when chased today told to check in a weeks time - this is painfully slow compared to other banks we have been with??
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Will (@_willhand) reported@HSBC_UK I have a question about my account application, please can I have help with this?