Is HSBC down in West Bromwich, Sandwell, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (14%)
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Transfer (7%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent HSBC outage reports came from the following cities: Birmingham and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Sutton Coldfield |
Transactions | |
| Wolverhampton |
Mobile App |
Community Discussion
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HSBC Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Lowndes 🇺🇦🕊️
(@chrislowndes) reported
@TOrynski @HSBC_UK Sorry you had to go through this so that you could highlight such problems for the benefit of others. HSBC are not alone in providing poor services and customer service to isn't a pensioner living in Worthing.
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Suzette Starmer
(@sherryjeavons) reported
Good afternoon @HSBC_UK I rang customer service with a query about inclusive breakdown cover. I took 19 minutes to get an answer, I was told I was being transferred and then got cut off. Please try harder
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Saint DLUGOSZ
(@droolzee) reported
@HSBC_UK so absolutely dreadful service from them. Mum was buying a car, card got declined for suspicious activity and then they never responded!!! Good job I was there to pay. DREADFUL BANK LEAVING CUSTOMERS HIGH AND DRY!
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wanderer
(@wanderer_girll) reported
@HSBC_UK help me open salary account before arrival to UK (based on my visa , offer letter and flight ticket)? @HSBC At present I can visit @HSBC_IN for paper work.
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SirChristina #FBPE
(@SirCSur) reported
@HSBC_UK Using your website, I can't access information about future payments from my account, currently. Is this a problem you are aware of?
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The Stoic Recruiter
(@StoicRecruiter) reported
…be changing banks. But this doesn’t help us today. 3week in and we’re financially powerless. My wife upset to tears multiple times. Simply unacceptable. @HSBC_UK @HSBC
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Clare
(@clareaty) reported
@HSBC_UK HELP I’ve left the UK nearly 6 years ago, closed my account but keep getting statement fees. I’ve sent letters to my branch over the years to address closure of my account however it remains open. I don’t even have my@hsbc key or remember my account details to log in.
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Wino Cat Lady
(@WinoCatLady) reported
@HSBC_UK I know it's closing soon, but your web site suggests it is still open. I went today and it isn't. 1.5 hours of my life wasted. I need to do a chaps transaction. So I have to go to Aberdeen, apparently Not good enough
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Dylan Quirk
(@DylanQuirk1) reported
@HSBC_UK IOS 16 has been fully released but your app still isn’t working?
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Piotr Rudnicki
(@Prmx89) reported
@HSBC_UK hello! what's the point to have customer chat in your app, when its completely useless for the customers? You can't fix simple things there, you just basically give your customer services number and then you need to wait 1 hour to speak to someone?! this is joke!