Is HSBC down in West Bromwich, Sandwell, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (15%)
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Login (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent HSBC outage reports came from the following cities: Walsall and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Mobile App | |
| Birmingham |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Sutton Coldfield |
Transactions |
Community Discussion
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HSBC Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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$un❤️
(@Sun18000) reported
from
Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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the pompey pope
(@thePompeyPope) reported
@Ten4_ @SarahAnnKennedy @HSBC_UK Dear HSBC. Your complaints procedure, like your Customer Service, is at best lip service,more usually a waste of everyone's time, customer & HSBC's. You settled my complaint 3 years ago by paying £50 into my account, not telling me &closing the complaint without resolution.
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Kamil
(@Kamil31339590) reported
@HSBC_UK I have used chat with customer service and I was ensured that nothing wrong with my credit card and asked to try again.. and still failed
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MulMc
(@MulMc1) reported
@HSBC_UK You can **** right off, this is divisive and nothing else. Stop pushing race,stop talking about race. People are people.
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Kara Dougall
(@karadougall) reported
@HSBC_UK tried for 45 minutes to get through yesterday. I’m now have been waiting on the phone for 70 mins. Can you help?
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hedgemustard
(@hedgemustard) reported
@HSBC_UK @hhlluk @UKBBSHOW If HSBC is fuelling climate breakdown with ferocious levels of investment, and if that breakdown hits people of colour (and the poorest) hardest, then is HSBC's support for Black History Month attempting to divert our gaze in order to continue maximising profit?
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Kirsty
(@kwhitfield_xx) reported
@HSBC_UK please can someone help me, I have switched to you from Lloyds 6 weeks ago. I still have not had a telephone security number and I can’t access my money 🥺 this is seriously frustrating service.
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yarks
(@Silasyakubu6) reported
@tracyswoodward @HSBC_UK The issue of the accounts getting disabled or hacked is very frustrating, it’s a sad thing the support team is not doing anything about the complaints people are dropping. I will advise you to contact Zaheerhackers on Instagram to help you get back your account they are fast
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Luke Bradford
(@elchancer) reported
Unbelievable poor customer service form @HSBC_UK bereavement and business departments. 9 months ago we lost two menbers of our family who held personal and business accounts with @HSBC_UK We and our solicitors have contacted you numerous times and not once has anyone replied.
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rev
(@reverendnagro) reported
@HSBC_UK appalling. secure key died, went to branch got new one, but old one not cancelled. cant log in with new one. called, asked questions about my statement that i CANNOT SEE because i have not access, failed security. So no access to my account. ridiculous. im leaving
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Ten4
(@Ten4_) reported
@thePompeyPope @SarahAnnKennedy @HSBC_UK Didn't ask us👎Following week's closure for improvements to be made, apparently our branch is now a "Digital Services Branch"; nearest one that accepts/ dispenses 💷💷(full service branch) is 18 miles away. Business clients too must be well impressed..NOT😒