Is HSBC down in Kidderminster, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kidderminster, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (15%)
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Login (12%)
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Transactions (10%)
Live Outage Map Near Kidderminster, Worcestershire, England
The most recent HSBC outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Website | |
| Stourbridge |
Mobile App | |
| Halesowen |
Mobile App | |
| Birmingham |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Login |
Community Discussion
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HSBC Issues Reports Near Kidderminster, England
Latest outage, problems and issue reports in Kidderminster and nearby locations:
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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$un❤️
(@Sun18000) reported
from
Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Godfrey
(@sjgodfrey) reported
@HSBC_UK I've just had a text from HSBC saying there is possible fraudulent activity on my account, but when I phoned to speak to someone about it I was told there's an outage and to phone again in 1-2 hours?
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Roger Davis
(@RogerDa87136820) reported
@HSBC_UK Perhaps you can update you service status page. According to that, everything is normal!
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Jessica Buzzing
(@JessBuzzing) reported
@HSBC_UK I believe you cannot assist as HSBC are experiencing technical issues - so I’ve been informed 90 minutes later after my initial call
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Capt PAT t Dawson
(@PatTheFatCat1) reported
Wow @HSBC_UK certainly outdone yourselves today! 41 mins+45 secs I‘ve been on hold…only to be told by an agent (finally) that you are having technical issues & could I phone back in a couple of hours? I WILL be adding this to the open complaint I have about contacting the bank!
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N A U M A N
(@Nauman_Choudry) reported
@HSBC_UK Had 2 payments into my account that aren’t showing? I’ve sent money to myself from another account that is showing, are you aware of these issues? The 2 other banks are Natwest/Barclays.
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Balázs Jákó
(@Balazs_Jako) reported
@HSBC_UK My card is getting randomly declined. Called customer service at least 5 times already. They keep me transferring from one department to another. The latest is an extra payment I never authorised. Called them again but they couldn’t even identify me…. WTH is going on?
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Callum Stirling
(@1CallumStirling) reported
@HSBC_UK completely unable to access any banking or money currently - not via the app/internet/phone. Do I need to physically come to a branch or are they also unable to access customer details currently?
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the pompey pope
(@thePompeyPope) reported
@EltigreDidi @HSBC_UK I'm also trying online chat as phone still not answering -45+ mins wait so far. Am now 17 minutes connected to chat and yet to speak to an agent. Well done HSBC Customer Service. I wish my job targets were this low
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Sharon Cox
(@Sharon_ACox) reported
@HSBC_UK Nope. Still not working!
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Phil Davis
(@ferretd69) reported
@HSBC_UK HSBC Providing me with crap service since 1972, any suggestions who to try next ?