HSBC

Is HSBC down in Kidderminster, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Kidderminster, Worcestershire, England 06/04/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (10%)

    Login (10%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Kidderminster, Worcestershire, England

The most recent HSBC outage reports came from the following cities: Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalesowen Mobile App
United KingdomBirmingham Mobile App
United KingdomBirmingham Transactions
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomBirmingham Login

Community Discussion

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HSBC Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

  • pudin54 judith coleyshaw (@pudin54) reported from West Bromwich, England

    @HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

  • mgalzheimers @MGAlzheimers (@mgalzheimers) reported from Birmingham, England

    @HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯

  • kul3x kul3x (@kul3x) reported from Birmingham, England

    @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

  • ghose_animesh Animesh Ghose (@ghose_animesh) reported from Birmingham, England

    @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

  • Sun18000 $un❤️ (@Sun18000) reported from Kidderminster, England

    @ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!

  • Sid_Vadakoot Sid (@Sid_Vadakoot) reported from Birmingham, England

    @HSBC_UK Is the mobile uk app still down?

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

  • stanbutlersp17 Paul Hughes (@stanbutlersp17) reported from Birmingham, England

    @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MissMindstrike MissMindstrike (@MissMindstrike) reported

    @HSBC_UK well saga continues. After asking for help the account has been frozen,money paid in to pay a mortgage has disappeared into the ether and they haven’t heard anything from anyone. Perfect timing!! People wonder why those in trouble don’t ask for help, it just gets worse!

  • CommunistPompey Pompey Communist ☭ 🇨🇳🇨🇺🇻🇳 (@CommunistPompey) reported

    @HSBC_UK Why would anyone do that? You’d NuTSR charge interest on the “help”

  • IVOTEDLEAVE3 Karin #StandUpForFreedom (@IVOTEDLEAVE3) reported

    @HSBC_UK 2008 the banks asked for our help. 2019 another crisis still ongoing. I know who I feel is responsible.

  • Adam_141080 Adam Davis (@Adam_141080) reported

    @HSBC_UK I have been a customer for over twenty years. I applied for a debt consolidation loan where the monthly payment was less than my current monthly debt payments. Your staff just advised me to try and “chip away” at my credit card debt!

  • JenniKing01 Jenni King (@JenniKing01) reported

    @HSBC_UK Yes but you refused to help me

  • RedDragonSanda Absolute Goblin (@RedDragonSanda) reported

    @HSBC_UK Banks.....help?

  • stillherejust Sue🇺🇦🇬🇧🇪🇺💙 (@stillherejust) reported from Wells, England

    @HSBC_UK Banks were bailed out with our money. Suggest you give it back to help those in crisis.

  • GrantoGranto Insulate_homes_properly (@GrantoGranto) reported

    @HSBC_UK My HSBC online banking account was locked and it took me weeks to get access reset again. Staff telling me the wrong info to reset the account only delayed matters. If you can't get basic banking correct, I can't imagine you are any help in a cost of living crisis.

  • ianmore ian more (@ianmore) reported

    @HSBC_UK My bank would not help anyway. Their all tossers

  • AlexGutierrezV7 The Metrologyst. (@AlexGutierrezV7) reported from Chalton, England

    @HSBC_UK A help from a bank is sign a dead sentence for you salary the rest of your life, careful people don’t trust them.