HSBC

Is HSBC down in Kidderminster, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Kidderminster, Worcestershire, England 05/11/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (16%)

    Website (16%)

  3. Login (13%)

    Login (13%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM

  • ghose_animesh Animesh Ghose (@ghose_animesh) reported from Birmingham, England

    @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account

  • Sid_Vadakoot Sid (@Sid_Vadakoot) reported from Birmingham, England

    @HSBC_UK Is the mobile uk app still down?

  • Sun18000 $un❤️ (@Sun18000) reported from Kidderminster, England

    @ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!

  • stanbutlersp17 Paul Hughes (@stanbutlersp17) reported from Birmingham, England

    @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

  • mgalzheimers @MGAlzheimers (@mgalzheimers) reported from Birmingham, England

    @HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

  • pudin54 judith coleyshaw (@pudin54) reported from West Bromwich, England

    @HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

  • kul3x kul3x (@kul3x) reported from Birmingham, England

    @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • phenwooduk Phillip Henwood (@phenwooduk) reported from Perranzabuloe, England

    @HSBC_UK is you banking ap working?

  • Lea_Ves Sam (@Lea_Ves) reported

    @HSBC_UK I’ve been forced through setting up a new password and security id with your mobile app today. After completing that it still says the service is unavailable and isn’t supporting login via Face ID. This means I can’t currently access my funds?

  • shedsue sue lawson (@shedsue) reported

    @HSBC_UK hello am trying to report a lost card but I also don't have any account details, numbers etc and I can't access online banking. Can you help?

  • lecheffrancais Yves Quemerais (@lecheffrancais) reported

    @HSBC_UK I tried to add my HSBC business card to Apple Pay. It says ´issuer of the card does not yet offer support for this card. ´ is there something I did wrong?

  • itspog Patrick O'Gorman (@itspog) reported

    @SkyNews If the service provider by @HSBC_UK under his supervision is the standard then God help Skipton customers @skiptonbs

  • mitchellsx Simon Mitchell (@mitchellsx) reported

    @priiisssa @HSBC_UK @TROYmagician Same issue here, all my other banking apps work just not HSBC

  • KevinGrimshaw2 Kevin Grimshaw (@KevinGrimshaw2) reported

    @HSBC_UK - have to say as a new customer your service is poor. I’ve tried setting up app, tried to log on online. Not received customer number after nearly a month, tried to call tried to go into branch never anyone to talk too. Better option is for me to withdraw and close acc

  • x1ras Jon Lee (@x1ras) reported

    @HSBC_UK your Android banking app hasn't worked since the May 13th update. It literally crashes seconds after opening, every single time. Are there any plans to fix it or are you just going to do your normal thing of blaming the customer?

  • baggiebod Shaun Keasey (@baggiebod) reported

    @HSBC_UK can someone help please. You are putting our business into serious trouble as we cannot seem to talk to anyone. Is there a complaints procedure or someone on business banking we could contact (without the 606060 rigmarole.) Thankyou.

  • lisahughes35 Lisa Hughes (@lisahughes35) reported

    @HSBC_UK is payment transfer broken? Click to check payee details and tells me feature unavailable. Ref 503.