Is HSBC down in Kidderminster, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kidderminster, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (14%)
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Login (14%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map Near Kidderminster, Worcestershire, England
The most recent HSBC outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Birmingham |
Website | |
| Stourbridge |
Mobile App | |
| Halesowen |
Mobile App | |
| Birmingham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Kidderminster, England
Latest outage, problems and issue reports in Kidderminster and nearby locations:
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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$un❤️
(@Sun18000) reported
from
Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Lee
(@Richard4841102) reported
@HSBC_UK HSBC Uk is currently abuse their clients, they just close their accounts , even for over 20 years. They use remotely cheap country’s services handle important customer services, removed local in person services. It creates more risks to answer phone . Do not use hsbc !
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Common Northerner
(@AndyJGreaves1) reported
@HSBC_UK But you're not helping are you. You're just cutting and pasting links and information while disregarding the fact that I've already been down the routes you have recommended and have stated I'm not prepared to go through the procedure again with the same result. It's you who rude
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Kevlin Henney
(@KevlinHenney) reported
@layman357 @HSBC_UK @awscloud From what I can tell, it was a state management issue rather than an actual service issue. They had residual state from a previous session that was, effectively, not a meaningful code state. And this scenario hadn't been accounted for, leading to false classification as a 503.
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Richard Lee
(@Richard4841102) reported
@HSBC_UK Worst bank services as hsbc cut real people and outsourced most jobs to remote countries to save costs. The people always needs call and talk to remote ones that never feel people . This is worst bank in the world. It’ll go down and go bankruptcy. Lost people lost services .
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Kerrie Finlay-Bonner
(@FinlayBonner) reported
@HSBC_UK Worst customer experience ever - a preauthorised payment which has been released by Rental car company on Jan 6th. I have written proof of this release & still HSBC hold £2.5k of my limit.
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Jim Browning
(@JimBrowning11) reported
I played along with a @Visa scam today and got the details of a money mule. I tried to report this mule to @HSBC_UK and they were not interested. They'd "have to speak to the customer" i.e. the mule. Please train your fraud intelligence people to have some intelligence.
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John Gillett
(@TheBertiepops) reported
@HSBC_UK I've sent a DM, but this is unlikely to change so doesn't really help. Although it's not what I actually want to do, I'm just going to have to set up with another bank (not Lloyds, as their online platform is rubbish).
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Ronnie Lyons
(@ronplyons) reported
@JimBrowning11 @Visa @HSBC_UK Perhaps if the customer looses money, HSBC will be found to be fully liable as they were alerted to the scam and therefore allowed it to happen!!
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Andrew Kemp
(@andrewkemp_) reported
@HSBC_UK just sent a DM as I’m unable to open fixed rate savings account via mobile app or online banking. Constant loop and requests to login. Some system bug?
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Travel Finesse Ltd
(@travel_finesse) reported
@recordedontape @HSBC_UK Had the same issue today! Went into bank. They couldn’t help. Rang online banking to be told there’s an issue with sending PIN codes via email. I can’t access my account at all! I have staff salaries to pay tonight too..