Is HSBC down in Kidderminster, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Kidderminster, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (15%)
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Login (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Kidderminster, Worcestershire, England
The most recent HSBC outage reports came from the following cities: Birmingham.
City | Problem Type | Report Time |
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Community Discussion
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HSBC Issues Reports Near Kidderminster, England
Latest outage, problems and issue reports in Kidderminster and nearby locations:
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Sid (@Sid_Vadakoot) reported from Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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@MGAlzheimers (@mgalzheimers) reported from Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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Mohammed Sajad (@mosajad) reported from Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Sheldon Tarpey (@SheldonLT) reported from Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Mohammed Sajad (@mosajad) reported from Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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judith coleyshaw (@pudin54) reported from West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Paul Hughes (@stanbutlersp17) reported from Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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kul3x (@kul3x) reported from Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Animesh Ghose (@ghose_animesh) reported from Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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$un❤️ (@Sun18000) reported from Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Harrington 🗿 (@1988Harrington) reported
@alanbullion2 @Barclays @HSBC_UK Maybe not even the town hall (I'd rather see start ups given space at just over cost to help them). Plenty of current banks which could be used. However, I'd rather see this in villages rather than big towns. It's the villages which are suffering now from closures.
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Peter Evans (@PeterEvans666) reported
@HSBC_UK business banking app doesn’t appear to be working - keeps saying server unavailable try later?
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Andy Lewis (@aj_lewis89) reported
@HSBC_UK Currently having site issues? Getting 'an error occurred' when amending or creating standing orders, getting logged out when clicking between pages, and live chat not working. App working fine, unfortunately your app doesn't have such basic functions as amending SO..
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Jim Snape (@JimSnape1) reported
@HSBC_UK when will the "Plan" tab actually work please, it just errors and has done since it was first released a month ago now. Thanks
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Daisy Dog (@DaisyDo13132689) reported
@HSBC_UK @HSBC_UK hi, how do I get to speak to an actual person please, I have been trying but keep getting asked account numbers and password by a computer voice….I just need to speak to a human being, please help
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slim (@TNixon92662882) reported
@Donnabrazier @HSBC_UK Happened to me twice now you make a few deposits then block you from anymore. PayPal bypasses this but it’s a pain in the ***. After a week or so got to deposit again blocked again today this is why I’m scrolling Twitter to see if this is happening to anybody else
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Alan Bullion PhD (@alanbullion2) reported from Royal Tunbridge Wells, England
@1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.
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Anonymous (@N75722956) reported
@HSBC_UK why is your app not working???? It's been like this for 6 hours!!!
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Gooner🇺🇦 (@goonerlgh) reported
@HSBC_UK Thank you for your reply. I've emailed a copy of the Closure request and the details you requested to that email address. HSBC telephone banking will not give me access to anyone because it doesn't recognise my account / Date of Birth 😠. Is there a tel number I can call???
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Lam (@Kaishou) reported
@HSBC_UK So I practically gave out sensitive information to you guys for absolutely nothing and it is sort of a problem when it comes to data protection.