HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Walsall Wood, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Walsall Wood, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walsall Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Walsall Wood, England
Latest outage, problems and issue reports in Walsall Wood and nearby locations:
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Ron Morgan (@Morganron) reported from Coleshill, England@HSBC_UK is there a problem with the app it says service unavailable.?
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Animesh Ghose (@ghose_animesh) reported from Birmingham, England@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Ron Morgan (@Morganron) reported from Coleshill, England@HSBC_UK Is the mobile banking app down it says not available ?
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Sheldon Tarpey (@SheldonLT) reported from Birmingham, England@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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Paul Hughes (@stanbutlersp17) reported from Birmingham, England@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Mohammed Sajad (@mosajad) reported from Birmingham, England@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Rajeev Verma (@rajeevv26) reported from Wolverhampton, England@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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kul3x (@kul3x) reported from Birmingham, England@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Shazla (@taralfie) reported from Walsall Wood, EnglandWell absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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judith coleyshaw (@pudin54) reported from West Bromwich, England@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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@MGAlzheimers (@mgalzheimers) reported from Birmingham, England@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Mohammed Sajad (@mosajad) reported from Birmingham, England@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Ron Morgan (@Morganron) reported from Coleshill, England@HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Spence ⚽AVFC⚽ 🦁 🏴 (@spence1975) reported from Coleshill, EnglandAnyone having issues with the HSBC banking app? @HSBC_UK
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (@MorganMF9867) reported@HSBC_UK @thandiwntsgmail Interestingly,you blocked my telephone banking access on 30th March. You didn't notify me, I found out on the 17th April. Asked on the call to reset it,told it wasn't possible over the phone. That was a barefaced lie. Been told by your complaints team that it is possible. Lies!!
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Jamie Williams (@AstroJamie_) reported@HSBC @HSBC_UK please can I speak to your customer service about a switch offer?
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John Spencer Williams • F**k Work Let’s Play (@johnsw) reported@stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.
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Priya Samuel (@PriyaSamuel1) reported@HSBC_UK your service is rubbish. Can only apply for an ISA by mobile phone app or going into a branch. This service should be accessible through online banking and phone banking. Useless bearing in mind number of branches closed
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prem sai charan (@premsaicharan) reported@HSBC_UK Do NOT use @HSBC. Their customer care is completely incompetent. Dealt with an agent who didn't understand a word I was saying and just blocked my account out of nowhere. Worst customer service ever. #BadService #HSBC
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Shirley (@SJacks61) reportedMy husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.
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Dan (@dmk_dann) reported@financialombuds @HSBC_UK have held my funds two months now claiming my account is under review i cannot access my salary yet i provided all details required kindly assist
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Lauren 🦋 (@LaurenRose94_) reported@HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?
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H-D (@HDGauvin) reported@ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.
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Suzanne McGowan (@Suzanne36861284) reported@HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?