HSBC

Is HSBC down in Walsall Wood, Walsall, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Walsall Wood, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Walsall Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Walsall Wood, Walsall, England 05/09/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports Near Walsall Wood, England

Latest outage, problems and issue reports in Walsall Wood and nearby locations:

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

  • pudin54 judith coleyshaw (@pudin54) reported from West Bromwich, England

    @HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

  • rajeevv26 Rajeev Verma (@rajeevv26) reported from Wolverhampton, England

    @HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

  • kul3x kul3x (@kul3x) reported from Birmingham, England

    @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

  • taralfie Shazla (@taralfie) reported from Walsall Wood, England

    Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

  • stanbutlersp17 Paul Hughes (@stanbutlersp17) reported from Birmingham, England

    @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • spence1975 Spence ⚽AVFC⚽ 🦁 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@spence1975) reported from Coleshill, England

    Anyone having issues with the HSBC banking app? @HSBC_UK

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @HSBC_UK Is the mobile banking app down it says not available ?

  • ghose_animesh Animesh Ghose (@ghose_animesh) reported from Birmingham, England

    @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

  • Sid_Vadakoot Sid (@Sid_Vadakoot) reported from Birmingham, England

    @HSBC_UK Is the mobile uk app still down?

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonatha28486604 Jonathan Turner (@Jonatha28486604) reported

    @HSBC_UK There’s something not right with your mortgage line amd website. Cannot get through for 2 hours and can’t make payment of booking fee on website.

  • garygeorgebenn1 Gary George Bennett (@garygeorgebenn1) reported

    @HSBC_UK Bearing in mind that this situation has been on going since July, I feel it would be a complete waste of time, your organisation certainly lacks customer focus.

  • jamesmadelin James Madelin (@jamesmadelin) reported

    @tobie Very true Tobie. In 2016 I got a call from @HSBC_UK's fraud department, wanting to take me through security. They were surprised when I insisted on calling them back! Terrible, terrible security protocols.

  • bunners81 Bunners (@bunners81) reported

    please can I advise everyone against using @HSBC_UK, the customer service is appalling, no-one knows what anyone else is doing and systems and processes are always down, that's assuming you don't get cut off of course

  • Shuvlarse Paul Shulver (@Shuvlarse) reported

    @HSBC_UK Just switched to you from Natwest today. None of my cards are working. Can't login to the app as you've not sent me a pin. How can I fix this yesterday because I need money to live. Thanks.

  • ShyamDwar Shyam Menon (@ShyamDwar) reported

    @HSBC_UK need urgent help to get a working token. I am not in UK at moment and India HSBC office is saying they do not have anything to do with HSBC UK. Pls help

  • StefanoBarnini Stefano Barnini (@StefanoBarnini) reported

    it is an hour i am on a call with @HSBC_UK it is the 4th operator i am passed through, explaining all time again the same basic problem on my #creditcard i raise it last Monday. today is Friday 4 days ago. and i am still on hold with the 4th operator. and we are in 2021.

  • Wishfullthinki9 Wishfulthinking (@Wishfullthinki9) reported

    @HSBC_UK @BBCCiN I tried to contact HSBC when I wanted to check my account after receiving scam messages to say my account had been hacked. I couldn't contact online. When I telephoned and finally got through and awnsered it was disconnected. The service from HSBC is pitiful.

  • Kamil31339590 Kamil (@Kamil31339590) reported

    @HSBC_UK I have used chat with customer service and I was ensured that nothing wrong with my credit card and asked to try again.. and still failed

  • MarieBoyer Marie Boyer (@MarieBoyer) reported

    @HSBC_UK DM sent regarding your service #fail