HSBC down? Current status and problems in Wolverhampton, England

Problems in the last 24 hours in Wolverhampton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wolverhampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (28%)
• Website (7%)
• Transactions (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wolverhampton, England

Latest outage, problems and issue reports in Wolverhampton and nearby locations:

• 
  StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported 1 minute ago from Birmingham, England

  @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Rajeev Verma (@rajeevv26) reported 3 minutes ago from Wolverhampton, England

  @HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file

• 
  StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported 4 minutes ago from Birmingham, England

  @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

• 
  Paul Hughes (@stanbutlersp17) reported 10 minutes ago from Birmingham, England

  @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

• 
  kul3x (@kul3x) reported 21 minutes ago from Birmingham, England

  @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

• 
  @MGAlzheimers (@mgalzheimers) reported 27 minutes ago from Birmingham, England

  @HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯

• 
  King Of Ink Land ® (@king_body_art) reported 29 minutes ago from Birmingham, England

  @HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM

• 
  Animesh Ghose (@ghose_animesh) reported 30 minutes ago from Birmingham, England

  @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

• 
  Mohammed Sajad (@mosajad) reported 33 minutes ago from Birmingham, England

  @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

• 
  King Of Ink Land ® (@king_body_art) reported 34 minutes ago from Birmingham, England

  @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

• 
  judith coleyshaw (@pudin54) reported 35 minutes ago from West Bromwich, England

  @HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.

• 
  King Of Ink Land ® (@king_body_art) reported 36 minutes ago from Birmingham, England

  @jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 37 minutes ago from Birmingham, England

  @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

• 
  Sheldon Tarpey (@SheldonLT) reported 44 minutes ago from Birmingham, England

  @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

• 
  StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported 45 minutes ago from Birmingham, England

  @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

• 
  Shazla (@taralfie) reported 48 minutes ago from Walsall Wood, England

  Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 51 minutes ago from Birmingham, England

  @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

• 
  Sid (@Sid_Vadakoot) reported 54 minutes ago from Birmingham, England

  @HSBC_UK Is the mobile uk app still down?

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 56 minutes ago from Birmingham, England

  @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

• 
  Mohammed Sajad (@mosajad) reported 58 minutes ago from Birmingham, England

  @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Conference Chair, Plastic Pipes Inside Buildings™ (@ChairmanPipes) reported 6 minutes ago

  > & from the @HSBC_UK app. We waited for hours for a response from the chat support person. Who said that the account had been made dormant & instructed us to call the business support phone. After 35 min on the phone, a real person finally responded… but she didn’t know what >

• 
  Lisa Gordon (@LisaGor41916167) reported 6 minutes ago

  @HSBC_UK Errrr I know now @HSBC_UK The branch told me! My point is that it’s not mentioned on your website. Documents to bring should state ‘Marriage certificate and Photo ID’ so that it’s absolutely clear #hsbc #misinformation

• 
  Sara West (@sara4pete) reported 8 minutes ago

  @HSBC_UK awful service. Go to Bournemouth branch which states full service. Wait 25 minutes in a queue to be told I can’t withdraw cash from a charity account. Maybe don’t advertise full services when that is a lie! #wasteoftime

• 
  Antony Deaves (@antony_deaves) reported 8 minutes ago

  @livekylie @HSBC_UK I’m having this issue and well, it happened on the last iOS update as well, had to delete and re install, job for tomo

• 
  Luke Hallard (@7LukeHallard) reported 11 minutes ago

  I'm really not a fan of the four clicks needed to obtain a security code in the latest app @HSBC_UK. Better UX would be to fingerprint in and provide a login security code on the first page alongside account details (just shrink it down on there for power users, right?)

• 
  Gabrielle OGallagher (@Gabrielleogalla) reported 12 minutes ago

  @HSBC_UK It was a work issue, business account, resolved but no response to my logging the problem with your IT

• 
  Conference Chair, Plastic Pipes Inside Buildings™ (@ChairmanPipes) reported 15 minutes ago

  > to do. We had to tell her to check the dormant accounts, at which point she said she cannot help but she’ll “see if she can find someone who could”. She clearly didn’t, bcoz we were thrown to the end of the phone queue. This time 50 min of waiting, listening to @HSBC_UK >

• 
  William Musson (@wmcfw) reported 15 minutes ago

  @HSBC_UK trying to log on to mobile business banking and it says server unavailable :-(

• 
  Conference Chair, Plastic Pipes Inside Buildings™ (@ChairmanPipes) reported 16 minutes ago

  > on @HSBC_UK’s oh-so sophisticated systems & assured us that it’s ok: the missing account will reappear online and in the app in the next working day. Except… it didn’t. We’re now 2 working days from that call & the account is still invisible. BTW: we get plenty of unsolicited>

• 
  Deborah Lester-Owen (@dbz1111) reported 19 minutes ago

  @HSBC_UK This is getting beyond a joke. I need access to the bank account today. We are owed money by the parents who I can not bill as don’t have access as to how much the owe. I need to pay wages I need to pay rent and other bills. Please explain how I do this without access