HSBC

Is HSBC down in Wolverhampton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wolverhampton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wolverhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wolverhampton, England 09/05/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (15%)

    Website (15%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

Live Outage Map Near Wolverhampton, England

The most recent HSBC outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Website
United KingdomStourbridge Mobile App
United KingdomHalesowen Mobile App
United KingdomWalsall Mobile App
United KingdomBirmingham Mobile App
United KingdomBirmingham Transactions

Community Discussion

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HSBC Issues Reports Near Wolverhampton, England

Latest outage, problems and issue reports in Wolverhampton and nearby locations:

  • stanbutlersp17 Paul Hughes (@stanbutlersp17) reported from Birmingham, England

    @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

  • rajeevv26 Rajeev Verma (@rajeevv26) reported from Wolverhampton, England

    @HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

  • mgalzheimers @MGAlzheimers (@mgalzheimers) reported from Birmingham, England

    @HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯

  • kul3x kul3x (@kul3x) reported from Birmingham, England

    @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM

  • ghose_animesh Animesh Ghose (@ghose_animesh) reported from Birmingham, England

    @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

  • pudin54 judith coleyshaw (@pudin54) reported from West Bromwich, England

    @HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.

  • Sid_Vadakoot Sid (@Sid_Vadakoot) reported from Birmingham, England

    @HSBC_UK Is the mobile uk app still down?

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

  • taralfie Shazla (@taralfie) reported from Walsall Wood, England

    Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ionaclio Elizabeth (@ionaclio) reported

    @HSBC_UK Along with many others I cannot access my account as I’m on IOS15. You have got to sort this out pronto. #furious

  • victorenz5 victorenz (@victorenz5) reported

    @HSBC_UK @AmazonBusiness Do HSBC recognise what a Refund Reference Number is? I am being told that RRN No is a banks reference for a refund. Please help me with this @HSBC_UK

  • LisaWalkernffc Lisa (@LisaWalkernffc) reported

    @HSBC_UK is there anyone answering the phones as this is the third evening I have rang & nobody is answering 😡😡a total of 5 1/2 hours & no one has answered. Absolutely disgusting service 😡😡😡😡😡😡

  • drphilipwright Philip Wright (@drphilipwright) reported

    @HSBC_UK Hello. I use your app to deposit cheques usually without issue. But I have received several cheques with a black stripe on the back (I think it allows the cheque writer to keep a carbon copy of the cheque) and your app just won’t accept these. Is this a known issue?

  • GreigWatkins Greig Watkins (@GreigWatkins) reported

    @HSBC_UK I’m not happy with the new phone app. It’s too rubbish and I prefer the old one. Why mess with things that are not broken?

  • kuelrama Coal Kuwalha (@kuelrama) reported

    @HSBC_UK @HSBC Trying to get help for business account online as it's failed and I can't make Christmas bonus payments. Phone system says 20min wait likely, I waited over 90min at a cost of over £45 no answer, no call back system. If callers are waiting 90min you need to say.

  • kuelrama Coal Kuwalha (@kuelrama) reported

    @HSBC_UK @HSBC absolutely shambolic phone customer support when your security system fails. I need to access my account to pay staff. Telephone banking wait over 90min so I gave up. That wait cost me over £45 in mobile costs. You said a 20min wait, that was a lie.

  • karamanugur1 Uğur Karaman (@karamanugur1) reported

    @HSBC_UK Hi, I got a text message you have agreed an unarranged overdraft to cover payments. I don't know what this means? I pay my credit card on time and have money in my account to cover my payments. Could you please be clear and help me on these? Thanks.

  • MikeWoodward1 Mike Woodward (@MikeWoodward1) reported

    I'm not a massive fan of how the big banks deal with the general public but @HSBC_UK take the biscuit! Appalling customer service over months of trying to resolve an issue with our charity community account. Numerous waits on the phone, unhelpful staff and utterly stupid policies

  • kkeyfinder Kaye James (@kkeyfinder) reported

    @HSBC_UK we need to talk about Customer Service: Threatening closure of a charity’s account unless they make regular transactions during a pandemic - really?