Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Sharma
(@rohitrsh) reported
@HSBC_UK So recently i made four transation 1000 each from my accout out of four two got reverse into my account. Now i am getting on the app that my account is suspended, also i am in india right now so not able to call hsbc uk customer care number.
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BG
(@ben_griff) reported
@AmexUK @AskAmexUK Hi Amex, I need to make urgent changes to my account and I’ve been on hold for a grand total of 2 hours 30 minutes today. This is absolutely shambolic service, My card renews in December and this has cemented my decision to move my credit card to @HSBC_UK
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Deborah Bowe
(@deborahbowe2) reported
@HSBC_UK so your branch in workington doesn't deal with cash and I am expected to make a 36 mile round trip to pay in money, is this a joke!! Great customer service, a bank that doesn't accept cash!!
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Paul Atkins
(@paulatkins1972) reported
@HSBC_UK you have treated my elderly parents (ex staff) abysmally, you give false info and rude service. Heartless soulless organisation shame on you. After 63 years they’re now moving their life savings and current accounts to @Metro_Bank #agediscrimination #badcustomerservice
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Louise Parlons Bentata
(@LouiseBentata) reported
@HSBC_UK Constantly disappointed by the 1h phone waiting times, reluctance to help set up a business account and the inability to call back when promised. What a disgrace.
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Deborah Bowe
(@deborahbowe2) reported
@HSBC_UK Absolutely terrible service on offer in a rural area where the next branch that offers a cash service is a 36 mile round trip from my home
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Katie Roberts
(@KtNicol) reported
@HSBC_UK hello, call centre closed and live chat is not working on mobile app. Can you please advise how I can contact you urgently?
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Julie Smith
(@J_SmithWriter) reported
@HSBC_UK Business Banking. On hold for 1 hr 15 mins. Need urgent access to my money!! - but no one is answering the phone and online agents can't help. Tried calling several times previously for another important issue but no one ever answers. Disgraceful.
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AP Rhondda
(@ae_parry) reported
@HSBC_UK Spoke to someone now. Took 40 minutes which isn't great service.
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Stephen Alcock
(@SteAlcock) reported
@HSBC_UK @ZodiacChris I tried this and whilst I can download and open the app - am getting a GSA error when trying to generate a secure key. Help please 🤞🏻