Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Gordon
(@ClareGordon1) reported
@HSBC_UK do you think letting my 11 year old daughter be on hold for 1 hour 20 mins(and counting) just to change her address is good customer service? #shocking #cancellingaccount
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Paul Addison
(@PaulAdd24421143) reported
@HSBC_UK @BBCCiN For you to say it's up and running again is plainly not true I still can't access anything
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Ben Massey
(@BenMassey1) reported
@HSBC_UK @garethhgeorge Must be nice to get an enquiry not about the chaos you caused last night whilst your organisation still has not properly addressed your abject failure in customer services
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Marie Gilly
(@MarieFogarty17) reported
@HSBC_UK Mine is still not working, so clearly not fixed
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AnaD🇬🇧
(@AnaDJ888) reported
@georgephilipb @HSBC_UK Well that's the problem only if you do not have spare cash with you.
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Ben Massey
(@BenMassey1) reported
@HSBC_UK @LadyRosieLea Hi Rit. We know this but are HSBC going to be making any statement about a) compensation b) failures in customer service c) failures in systems d) what they are doing about all 4 now and for the future? Or is your advice we find another bank?
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Phil Stothard
(@philstx) reported
@HSBC_UK You took a LONG time to update your service status page. First direct were much quicker off the mark.
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charlotte ☕️
(@lykkeliglotta) reported
@kymsalmon @HSBC_UK To be standing there, middle of the self-checkouts, the customer assistant loudly asking if I can “actually afford to pay for my shopping?” In front of strangers? Yes, it’s an utterly humiliating experience. Invasive questions at the best of times, but in a cost of living crisis?
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Ben Massey
(@BenMassey1) reported
@SteveMiami3 @HSBC_UK @BBCCiN And it was all forms forms of payment not just cards. Perhaps understand the problem first before commenting? Or is this “modern life” in that you don’t bother to read or investigate anything?
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Za
(@fllrlem) reported
@HSBC_UK @Honeybbz Unable to access my app yesterday and now says digital banking app suspended. Have been trying to get through on phone for the past hour, can someone help me? #disgrace #hsbc