Is HSBC down in Great Malvern, Worcestershire, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (63%)
-
Website (17%)
-
Login (13%)
-
Withdrawals (4%)
-
Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee Batty
(@leebatty) reported
@HSBC_UK Now been on hold for 3hrs 40 mins waiting for help with business interned banking. I’ve spoken to 6 different people this week and no one seems capable of helping.
-
LDC Via
(@ldcvia) reported
@HSBC_UK I emailed 2 days ago, tweeted yesterday. No reply, no acknowledgement. No access to company account 2+ weeks, can’t get through on the phone. All I want is for someone to do what should have been done in the first place: deactivate an old, dead security token.
-
Evie Oakford-Harper
(@EvieHarper12) reported
@HSBC_UK I am loosing my patience with your help guides online. I need to reset a digital secure key password but the option doesn't appear in my app (like the screenshot). Your chatbot refers me to the guide.
-
Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
-
Faiz
(@Faiz8925) reported
@HSBC_UK Morning I responded on PM not sure if I’d get the help needed as it seems to be diverting to online to get help again!!
-
Thomas Pitts 🙋🏻♂️
(@ThomasJPitts) reported
@HSBC_UK Can someone please give me a straight answer? What is going on with my accounts? No one seems to be able to help me in any way at all.
-
Louis Blacker
(@louisblacker8) reported
@HSBC_UK been on hold for almost 4 hours off and on due to suspected fraud on my business account. Being passed about with no answers. Shocking service
-
Andrew J Scott 🐧
(@andrewjscott) reported
Your business banking service @HSBC_UK is a joke. 2 hours on hold still no answer. You've sent me a letter saying you're going to shut down an account and to call, but I can't get hold of anyone by any channel. We will not be opening more accounts you. Long live challenger banks.
-
Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
-
Wendy
(@jasperkitten) reported
Sod's law: I waited 75 minutes for a call back after opting for one rather than wait on hold for an @HSBC_UK customer agent earlier. The minute I nipped to the loo, the phone rang. Of course it did. Luckily, literally by the seat of my pants, I managed to answer it....