HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 11/26/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • youngenterprise Young Enterprise (@youngenterprise) reported

    @HSBC_UK It wouldn't be at all possible without your incredible support 🧡🧡

  • LewisWi06706681 Lewis Wilson (@LewisWi06706681) reported

    @theloudbloke @HSBC_UK Got a pixel 6 literally an hour ago and going through this same problem

  • theloudbloke The Loud Bloke (@theloudbloke) reported

    @LewisWi06706681 @HSBC_UK Glad to know I'm not going mad. It's absurd, if I was a UK business client, no problem. As a personal banking client, impossible!! I've even presented the evidence.

  • graemepaddison Graeme Paddison (@graemepaddison) reported

    @HSBC_UK I'm trying to install the app on my new phone but I've lost my customer username

  • flaming_nora Glenda Young, Author (@flaming_nora) reported

    @hsbc_uk Tried to pay cash into @firstdirect account today inside a HSBC branch. Was told my new card won't work with the machines and as there was no counter service, I couldn't even bank my cash at the bank! Was told to go to post office to pay cash in. What's going on?

  • MazLad_SoT_IF MazLad (@MazLad_SoT_IF) reported

    @HSBC_UK Would you treat the enquiry differently if I were a business customer? Since I understand that neither work on the Pixel 6. - It's personal banking. Thanks, M

  • leemasondesign Lee Mason Design (@leemasondesign) reported

    @HSBC_UK rejected my current acct switch - after freezing my business account. They gave enough notice of closure - but no way to stop it being frozen. Call queues in excess of 20 mins, inadequate online communications, no more in-branch business team = appalling service!

  • LewisWi06706681 Lewis Wilson (@LewisWi06706681) reported

    @theloudbloke @HSBC_UK It is frustrating, although I do believe they're working to fix it. Just one of those things. Shouldn't be too much longer

  • MaryPhelanMP Mary Phelan (@MaryPhelanMP) reported

    My bank card was stolen yest, pin compromised & money taken from my account within 15 mins of card being stolen. Blocked card when I realised & spoke to HSBC fraud team...within 3 hours of the call @HSBC_UK had put the stolen money back in my account. Pretty amazing service 👏👏

  • iammark40 mark40 (@iammark40) reported

    @HSBC_UK Maybe should focus on running hsbc properly. It has gone downhill over the last 2 years, none customer friendly changes to savings accounts and now our counter services have been closed.