HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 12/31/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RJNotLupin Theo🐁 (@RJNotLupin) reported

    @HSBC_UK is there an issue with the app for everyone? I haven’t been able yo open the app for 2 days; it just crashes

  • MaryPhelanMP Mary Phelan (@MaryPhelanMP) reported

    @HSBC_UK Hi access to my internet banking has been blocked and I can't access my account. Your helpline is now closed. Can you help I need to get this sorted tonight. Live chat not able to help either - I've tried that. Can I speak to someone on the phone tonight to get sorted?

  • KateEmilyDove Kate 🕊 (@KateEmilyDove) reported

    Oh and I’ve also been charged over £100 in charges despite literally not being allowed access to my bank accounts bc of incompetence of HSBC. @HSBC_UK give me a free number to sort this, I will take it higher,

  • KateEmilyDove Kate 🕊 (@KateEmilyDove) reported

    @HSBC_UK time to give me a free number to call to complain. Am so fed up with your horrific customer service and £100+ charges because I couldn’t access my online banking which through my investigation was because a staffer put my number in, incorrectly. Taking it to my MP

  • NatalieCollett Natalie Clara 🥾🌍 (@NatalieCollett) reported

    @HSBC_UK Version 2.39.4 i can’t even get online via the website as it asks for a code that is generated via the app. Please can you help?

  • bethboo044 bethy⁷ (@bethboo044) reported

    @astrotarot23 @HSBC_UK i’m having the same issue!

  • mimdunelm Miriam Dyer (@mimdunelm) reported

    @HSBC_UK Yes still an issue. I've kept trying as advised but apparently tried too many times as have reached maximum allowable attempts. I'm on an android phone.

  • wazzaster Wynne Mitchell (@wazzaster) reported

    @PPerkin @HSBC_UK Sorry to see this Phil good Customer service is suffering in lots of companies at the moment. I’m sure it’s due to people WFH. Nothing worse than not being able to access your own money. Hope it gets sorted quickly.

  • mimdunelm Miriam Dyer (@mimdunelm) reported

    @HSBC_UK is there something wrong with the app? Been trying to complete reset password activation only for it to continually fail and give a System Error please try later message. Can you help please? It's a bit frustrating! Thanks.

  • adinterimltd ad interim Ltd (@adinterimltd) reported

    @HSBC_UK Business customer - is this the correct account for an urgent business customer enquiry/complaint, please?