Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Leyla Kazim
(@leylakazim) reported
@HSBC_UK Hi, my online banking has been suspended due to suspected fraud. It wasn't fraud though, it was a transaction I did. I need to speak to the account level fraud dept. What is their direct phone number? As customer service has put me through to wrong dept twice today
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Sutton Bingham Green
(@SBAHB_YTFC) reported
Clearly some big issues at @HSBC_UK - having tried to upgrade my account twice already and been kept on hold for over an hour, I thought I’d try on Saturday. Hour and twenty minutes so far… Clearly they don’t want my custom. Avoid.
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Wendy Cook
(@WendyCo86164010) reported
@HSBC_UK , really disappointed in your bank, my son has been scammed on a purchase order, not received! He contacted you about it and you have been really unhelpful, he's a uni student, plus my money and you aren't willing to help! He can't contact seller if he's been in a scam!
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Adam Ivell
(@Adamivell) reported
from
Colchester, England
The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
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Aaron
(@_aaroncater_) reported
@projectrocky @HSBC_UK Same problem here! Took 6 weeks from application to getting online access 🙄
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Tim Samuel
(@Lancashirezulu) reported
@HSBC_UK Literally the worst support ever. Yet more Internet Banking issues chat can’t help, wait on hold for 1/2hr, only to be ‘transferred’ and cut off. Seriously considering moving our custom 🤬🤬🤬. Profits over service every time. #worstcustomerserviceever
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Ian Fairclough
(@ifairclo) reported
@HSBC_UK @HSBC your customer experience is awful … you failed to verify me because I could not tell you the merchant where I had a £9.40 transaction yesterday. Get real … do you know how many small card transactions people have per day now? I had to go to a branch to fix it!
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Heather McLellan
(@Heatherkm22) reported
RANT WARNING - Wholly dissatisfied with @HSBC_UK and @NatWest_Help business banking today. Impossible online systems to update, lacking clarity, agility & timeliness for small businesses. Not how I want to spend my weekends 🤬. I will be looking to move banks. Recommendations?
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Mellon_
(@Mellon_Twitch) reported
@HSBC_UK your online authorisation is causing real problems, its so ******* bad, i cant pay for ****