Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (14%)
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Login (14%)
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Withdrawals (5%)
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Transfer (5%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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@RAB360
(@RAB360) reported
@HSBC_UK @GES62 Hi, you having issues with your phone banking? Been on hold for 50 minutes now…
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Ben Massey
(@BenMassey1) reported
@SteveMiami3 @HSBC_UK @BBCCiN And it was all forms forms of payment not just cards. Perhaps understand the problem first before commenting? Or is this “modern life” in that you don’t bother to read or investigate anything?
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Clare Gordon
(@ClareGordon1) reported
@HSBC_UK do you think letting my 11 year old daughter be on hold for 1 hour 20 mins(and counting) just to change her address is good customer service? #shocking #cancellingaccount
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Marie Gilly
(@MarieFogarty17) reported
@HSBC_UK Mine is still not working, so clearly not fixed
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Russell Wood
(@RussellWood255) reported
ATM swallowed my @HSBC_UK card for no reason when my account has a healthy balance. Need cash for my son’s birthday surprise today. Not even a ‘sorry’ from customer services. Will be closing all my accounts this week. Hello @santanderuk - you’re getting a new customer!
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andrew goldsborough
(@andygoldy12ag) reported
@HSBC_UK No different to your cash machines. Either empty or Not working.
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Richard
(@Richardaharper1) reported
@yartsie123 @HSBC_UK Perhaps not. But as more high street banks close, it will be just a matter of time before the system is taken down. Then what? As much as I find online banking a godsend, it's still vulnerable to those who wish to cause havoc. Let's hope not!
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Geraldine Shaw
(@HarrogateGandT) reported
@HSBC_UK Paid some cheques in at the branch Fri morning and these are still not showing in the app. Is this because of the technical problems?
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Peter Franco-Dutch Canuck #rejoin
(@PieterDutchCan7) reported
@HSBC_UK : how can I make a formal complaint about your truly awful service? All in relation to your outage in the UK late yesterday evening
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Jenifer Wilson🚜
(@Jenifer46277051) reported
@georgephilipb @HSBC_UK And this is why I will never have online banking! Despite their nasty methods,having my card declined because my ‘bank details aren’t up to date’ when I try to make a purchase. Been a customer for 50+ years,atrocious service!