Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Northern Dibble
(@northerndibble) reported
@HSBC_UK I wish I could articulate how poor your service is. On hold for 40 minutes for the second time today.
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Jaynie
(@Jaynie99435899) reported
@Jadewilkins999 @HSBC_UK No surprise there! Awful customer service!!
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BlandBoyNFT
(@BlandBoyNFT) reported
@HSBC_UK @HSBC 3 attempts 2 hours of hold customer service advisor didn’t know what they were doing. Asked for a manager and got hung up on. Wow shocking!
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Luca Filippa
(@luca_filippa) reported
@HSBC_UK how can a customer raise a complaint? (please don't tell me via the website / app, I spent there hours today, unsuccessfully) Just need a simple email address.
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Catch Designs / Sue Thompson
(@catchdesignsmgt) reported
from
Stokesley, England
We have been advised to call HSBC car services as the app can’t help. Have been passed around on the phone for TWO hours solidly on hold - what you can do to help? This is ridiculous! @HSBC_UK
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Ian Mills
(@Ian_Mills) reported
@HSBC_UK Completed a credit card application over 3 weeks ago and have heard nothing since. You have completed a hard search on my credit file, I have also spent many hours on hold to your customer service department, to no avail. Shocking customer service.
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sarahmonty
(@smontylee) reported
Sister down toLondon to visit + x2 kids in tow. Phone, bank cards & ID pickpocketed on tube (zipped pocket).All train tickets on iCloud .. cant get new bank card, no cash, no phone, no ID. Lucky staying with Fam .. what if she was on own ? @O2 @HSBC_UK @nationalrailenq
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Tony Hassall
(@TonyHassall) reported
@Katyx @HSBC_UK Weirdly had same situ this week but was royal mail strike being the issue. Was still able to use google pay for my account though whilst waiting if that helps
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Spilleroftruth
(@spilleroftruth) reported
@HSBC_UK so lets be really honest you don't want people visiting the branch who aren't profitable to you. Customer service doesn't give you a profit only sales. Footfall will be down in branches because your forcing people online. Branches now have queues to the door to get help
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Clare botterman
(@clarebotterman) reported
@HSBC_UK trying to add my name to my husbands joint acct & so far made 4 visits to yr branches & still no joy. Now have to go back bcoz Premier won’t speak to me anywhere other than the branch! Appalling service & a joke given u are closing branches so I cldnt go in in the future