Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Manny
(@mannyorduna) reported
@HSBC_UK can someone open up a support ticket? Your lines are always backed up and your web chat isn’t even available on your own website.
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Teddy the blue Pei
(@dooseydog) reported
@HSBC_UK Why dont you man the number 03457 404404 and answer customer calls instead of gratuitous self applause , been holding 50 minute to get telephone security number so I can then use online banking and not clog up telephone lines
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Craig Goulding
(@CraigGoulding1) reported
I've been trying to contact @HSBC_UK by phone for over a week now. Customer Service is non existent. Already moved my mortgage. Current account next
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💜 DAZ 💜
(@daz4126) reported
@HSBC_UK So seven working days until I can access my account? Great ‘service’ …
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Sue Jones
(@Sue_Jones1) reported
@HSBC_UK average wait time to get through to anyone seems to be 40 minutes plus, is this good customer service?
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#NoDeal-NoProblem
(@nospin_43) reported
@hsbc_uk out of all the telephone customer services I have rung during the pandemic YOURS is the absolute worse. regardless to day or time in excess of 25min is the norm, you are clearly using it to downscale and force people to use phone app or online. Pull your finger out.
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Stu Patton
(@Spatzwood) reported
Shocking support provided in support of my Section 75 claim @HSBC_UK. 4 months+ for a response, only for that response to not have read previous paperwork. Now holding for 35 mins plus with no answer - looks like you'll say/do anything to stall. @MoneySavingExp
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martinwiliam
(@Martinewillialm) reported
@devillefilm @HSBC_UK Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @cybersmoov to me and they help me recover my locked account. His an expert.
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rumeysa usca
(@bitki_cayi) reported
@HSBC_UK I never experienced such a bank which is no idea about what they are doing. And this even not first time me trying to fix their issues , such a joke! I will visit branch now and will see how it goes and decide to close my accounts>>>
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Reece '2 For 1' de Ville
(@devillefilm) reported
@HSBC_UK hi - I've sent a DM. I'm locked out of the mobile app and website. Because of numerous attempts after a 'system error'. Cannot reset my password without calling you and I've tried now for over a week. As it stands I can't access my account at all.