HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 03/09/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • funkeakiboye Funke Akiboye (@funkeakiboye) reported

    @silv24 @HSBC_UK Can recommend first direct. Although it's a subsidiary of HSBC they have good customer service

  • pumblechook Pumblechook (@pumblechook) reported

    @HSBC_UK @firstdirecthelp The HSBC self-service cheque paying in machines come up with "This machine cannot be used at this time" if you use your First Direct debit card to verify. Why haven't the machines been updated to accept FD MasterCard's? 1/2

  • ACQ91 Andrea Q (@ACQ91) reported

    @GMB banks need to stay open. We have recently been setting up trust accounts for my sister in law. They can’t be done online. You have to go in with a host of paperwork. My husband has recently moved from @HSBC_UK due to this issue. My parents also need the bank in person!

  • ktavlaridis Kostas Tavlaridis (@ktavlaridis) reported

    @UreshP @HSBC_UK lol - i stopped using them - i sorted out all my problems with @Wise for personal + business

  • VonRoginald Aaron (@VonRoginald) reported

    @HSBC_UK I can’t send any money to people. Do you have an issue?

  • KrikMusic Krik (@KrikMusic) reported

    @HSBC_UK How do I set up a direct debit to pay off some of my credit card? Been trying for months and it's impossible? Awful customer service.👎

  • rockyguru Pavan Guru (@rockyguru) reported

    @HSBC_UK hi, I’ve recently got a new phone and am getting an error every time I try to add my HSBC card to my new phone for Apple Pay. Is there something additional I need to do? Thank you.

  • HemleyCynthia Cynthia Hemley (@HemleyCynthia) reported

    @HSBC_UK HSBC Edgware is truly idiotic. What is the point of a bank where there is no counter service to pay off a credit card statement with cash or with a bank card? I was told to travel 5miles to another branch to do this. If you are thinking of joining HSBC think again

  • KrikMusic Krik (@KrikMusic) reported

    @HSBC_UK how do I set up a direct debit to pay off some of you're credit card? Been trying for months and it's impossible? Awful customer service.

  • berry_marketing Heidi Berry (@berry_marketing) reported

    @HSBC_UK Same error - just online to your help desk - thanks