HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 03/11/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • FrenchWarrior72 Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • paulatrovalusci Paula Trovalusci (@paulatrovalusci) reported

    @HSBC_UK After 2hrs on the phone, a visit to the local branch and a further 40mins holding I still can’t access my own account!

  • GothIntolerant intolerant_goth (@GothIntolerant) reported

    @pcardno @HSBC_UK Pretty bad of @HSBC_UK (1) not to include a Red Flag Warning banner above the Amount field declaring the change; and (2) not understand your Twitter description of the issue and reply to you!; (3) at least pass the issue onto their IT dept.

  • Bizandshosha Nichole Morris (@Bizandshosha) reported

    @HSBC_UK trying to get through to safeguarding team via phone and live chat for days now. Hours on hold and live chat keeps throwing me out of the queue. Mother in law can't access her pension, account blocked. How can I sort if I can't get through?! Living abroad so no branches

  • john_hayek John hayek (@john_hayek) reported

    @HSBC_UK Sent via DM though considering the level of service I have been experiencing I am not hoping much. You really need to work on your customer service . The level isn’t befitting a first world country !

  • einsteinagogo Andrew Hancock (@einsteinagogo) reported

    It's a sorry state of affairs when a Business Bank you've Banked with for your entire business years, Midland Bank now @HSBC_UK ,. cannot resolve your issues over the telephone, care, call you back, have someone senior at hand to discuss the fecking SAFEGUARD review!

  • LML61 Lml61 (@LML61) reported

    @HSBC_UK new online banking portal no longer gives me access to my savings account. WHY! I Want to transfer some money out.

  • SallyF100 Sally F 💙 (@SallyF100) reported

    @HSBC_UK facial recognition on the app not working. I’ve not used my digital password for at least a year and I can’t reset it as your instructions just take me round in circles. Pretty poor app update so far - can you pls advise as a matter of urgency?

  • PaulineC_lod Pauline (@PaulineC_lod) reported

    @HSBC_UK My phone is locked so no one can have ‘a look’ unless they somehow have access to my biometric data in which case they could open the app anyway

  • morty7777 Carl Mort (@morty7777) reported

    @HSBC_UK Has anyone had problems trying to pay there credit card. I’ve tried everything it’s a nightmare.

  • KC368 kchan (@KC368) reported

    @_HollieJayne @HSBC_UK Same issue here, been on the phone for an hour and a half to be told try a different browser, still not working! Trying to put HMRC