HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 03/05/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (19%)

    Login (19%)

  3. Website (14%)

    Website (14%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • FrenchWarrior72 Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • politicalhackuk John O'Shea (@politicalhackuk) reported

    @JaneRockHouse @HSBC_UK @Uber Surely HSBC will pick up the losses after the card was reported? But this is an awful story, Jane. Hope he’s ok after this.

  • alanbullion2 Alan Bullion PhD (@alanbullion2) reported from Royal Tunbridge Wells, England

    @1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.

  • PTG_SDLROB Rob (@PTG_SDLROB) reported

    So.... @HSBC_UK, the sign on the doors say you are open today... But you're not... Which, after turning off this #disabled customer's card B4 the new one arrived, gives me no end of major problems ... #HappyEaster everyone

  • badingding Ray (@badingding) reported

    @HSBC_UK hi, how do I recall a direct debit payment? British Gas have confirmed it was taken in error however have yet to refund me almost 2 months later

  • lakes_k1 K (@lakes_k1) reported

    @HSBCPremierUK @HSBC_UK I am DISGUSTED by how I’ve been treated today by your customer services representatives after we were the victim of fraud. I’m a premier banking customer and will be moving all of my accounts after this.

  • MeyerJasna Jasna Meyer (@MeyerJasna) reported

    @HSBC_UK stole my money. Thank you for your patience, upon checking on your account, I can see the indemnity claim has been initiated. However, the will contact you regarding the request with in 5 working days. Due to bank holiday from 7th April, you have not receive the call,

  • naynayhack naynayhack (@naynayhack) reported

    @AndrewG37241723 @HSBC_UK @SEAresource Amen. Deplorable service. Nobody answers the phone, nobody offers to help. Processes in place that penalise customers for no good reason. HSBC have my money in my business acc and won't let me access it. I cannot pay bills and they don't care. Absolute bullies

  • goonerlgh Gooner🇺🇦 (@goonerlgh) reported

    @HSBC_UK Thank you for your reply. I've emailed a copy of the Closure request and the details you requested to that email address. HSBC telephone banking will not give me access to anyone because it doesn't recognise my account / Date of Birth 😠. Is there a tel number I can call???

  • 1988Harrington Richard Harrington 🗿 (@1988Harrington) reported

    @alanbullion2 @Barclays @HSBC_UK Maybe not even the town hall (I'd rather see start ups given space at just over cost to help them). Plenty of current banks which could be used. However, I'd rather see this in villages rather than big towns. It's the villages which are suffering now from closures.

  • NickB11111 Nick Batchelor (@NickB11111) reported

    @stokeygurl @firstdirect @HSBC_UK Same here, I can't use sainsburys cash machines. Just been on the chat with them and they denied any issues 🤔