Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Evans
(@langcliffelady) reported
from
Langcliffe, England
@HSBC_UK so i am supposed to drive a round trip of 35 miles to bank our village hall cash and cheques. We don’t even have a direct bus service to there. Our branch always has elderly customers in looking for banking assitance. Shame on you. @JulianSmithUK
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Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK Well, a good business is profitable. And the clients are voting -with their money- that they don’t need as much staff and would prefer better services instead. The people who need extra help are just not a significant client base, so no incentive to help them.
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Darren Cooke
(@RedCircleFP) reported
@simonnread @HSBC_UK Banks have never pretended to provide a service. They do provide a service, that is their business. If not enough people use that service it closes, no business keeps open a loss making branch. If B&Q close a store, or Tesco, nobody moans. Why do they moan when a bank does?
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James Bould
(@bouldie) reported
@_Adam73521 @HSBC_UK And I've no problem with that if they were honest rather than talking about community, corporate responsibility and caring for their older/vulnerable customers when they don't really give a toss about those customers. I've not been in a branch for years and that's fine for me.
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Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK I’m not suggesting the govt should run the bank, just give money so that customers who need extra help can incentivise firms to act in their interests more
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PJ
(@PJHB_LTD) reported
@BBCBreaking "Less people are coming in our branches". Funny that, because every time I came in this year you told us you can't deal and I've to go online. Some people might be cynical! Awful. @HSBC_UK
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John Peeling 🇺🇦
(@Tambourineman88) reported
@paullewismoney @HSBC_UK If you reduce opening hours and cut Saturday opening then you get less people using your service, weird.
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Eastreadingcommunity
(@Eastreadingcom) reported
@paullewismoney @HSBC_UK Sad day for lots of people who don't have smart phones or unable to use smart phones to access mobile banking
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simon read
(@simonnread) reported
@RedCircleFP @HSBC_UK Banks used to pretend to provide a service. Now they're just one of the millions of businesses working hard to rip-off as many customers as they can. The business world driven by the unending race for profits over people is a horrible place that we've arrived at.
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Darren Cooke
(@RedCircleFP) reported
@simonnread @HSBC_UK At what point did any business enter into a contract that they had to keep a loss making operation open because a few people consider it a service