HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 11/22/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • FrenchWarrior72 Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • caspington Caspington (@caspington) reported

    @HSBC_UK What a bright idea (!?) to replace the digital secure key password with a digital secure key 6-digit pin!!Easy to remember unique password, personal to me - will now have to write pin number down. 'Simpler' - really??

  • gauravk1467 GauravK1467 (@gauravk1467) reported

    @HSBC_UK How can I request account statement to be sent to my registered email id. My registered mobile number is not working so not able to login to mobile app or HSBC online.

  • Bhaktsmasher1 Bhaktsmasher (@Bhaktsmasher1) reported

    @HSBC_UK you services are crap, opened an account and still waiting for telephone security number, been told to go to branch but branch said cant help, you customer representative are incompetent and didn’t record my security answers and said i have to now wait to verify. #crap

  • cutecutewang wendy.**** (@cutecutewang) reported

    @HSBC_UK Good afternoon!I’m outside UK right now , and I have some problems with my UK HSBC account. Can I know except phone call, do you have any e-mail address that I can communicate with??

  • RichardKennedy Richard Kennedy (@RichardKennedy) reported

    @cooda @ElaineEdwards13 @HSBC_UK Similar issue here too

  • AnnReyn75876642 Ann Reynolds (@AnnReyn75876642) reported

    @HSBC_UK Have you changed the log in page on your banking App? Mine changed yesterday. My phone did some updates but this never happened before.

  • pange_h Ange Hemsley (@pange_h) reported

    @ElaineEdwards13 @HSBC_UK There is a problem - HSBC told me it will be resolved by midday

  • Jumeeno JP (@Jumeeno) reported

    @HSBC_UK My son has just opened a MyAccount but needs a Telephone Security Number. Your website tells us to ring 03457404404 to get one. The phone line won't let us through without the aforementioned Telephone Security Number. Suggestions?!?

  • cutecutewang wendy.**** (@cutecutewang) reported

    @HSBC_UK The thing is my account is closed due to a overdraft around 18pounds. I was an international student, and I left UK with 0 balance in my bank card. I don’t know there is a overdraft until the account has been closed. I tried to call your telephone customer service 3 times.

  • Dusters999 Justin Edwards (@Dusters999) reported

    @HSBC_UK Joke Bank.absolutely useless,no customer service,no customer care and no interest in dealing with their made issues with a customer for 40 years.foreign call centre with no escalation process