HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 01/08/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • FrenchWarrior72 Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaptonCC Terence Bates (@ClaptonCC) reported

    @EnglishDNA1 @DrHoenderkamp @HSBC_UK We have had awful service from Santander. Constantly block cards and payments... A nightmare . We are in process of moving away from them.

  • Honi_soit_qui GW (@Honi_soit_qui) reported

    @DrHoenderkamp @HSBC_UK I love how HSBC does all the lovey-dover ESG stuff. It's almost cringy. They never tire of telling us to "see beyond borders", and maybe I agree, but they're less enthusiastic about such mundane things as answering the telephone or providing customer service. I wonder why?

  • kerrimartin01 Kerri Martin (@kerrimartin01) reported

    @HSBC_UK student accounts are a joke. 3 years of uni & heading into my final year so need to increase my arranged overdraft with the increasing price of rent and living, only to be ‘declined’ for no reason. Let down, frustrated and left in a difficult financial position. Liars.

  • TheScri76057990 Noel JWP Cook (@TheScri76057990) reported

    @rajk1000 @DrHoenderkamp @HSBC_UK Like most companies, it’s not just bad now, it’s been permanently **** for years.

  • mitchlennon Michael Lennon (@mitchlennon) reported

    @DrHoenderkamp @HSBC_UK Now you know how people feel trying to get through to their GP and being on hold for over an hour after trying to get through to the “on-hold” service for over an hour.

  • TheScri76057990 Noel JWP Cook (@TheScri76057990) reported

    @mcg1973 @DrHoenderkamp @HSBC_UK But they’re not. People still want branch service, especially when things go wrong as they often do.

  • boltongoody Lindsay Raison 🙏 (@boltongoody) reported

    @DrHoenderkamp @HSBC_UK As opposed to a non-working GP

  • lilbanker2 doomscroller (@lilbanker2) reported

    @HSBC_UK why can’t I access my online banking this morning?

  • NeilEtheridge1 Neil Etheridge (@NeilEtheridge1) reported

    @DrHoenderkamp @HSBC_UK When I was having issues with the bank I sent a lengthy email to the CEO of the bank.. Unfortunately he failed to answer personally But I did get a response from Mr Jordan Owen senior complaints team manager. Who wasn't much help! Matter is now with the banking ombudsman service

  • techno92 four queue (@techno92) reported

    @DrHoenderkamp @HSBC_UK The more we rely on certain services the more dogshit customer services become.