HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 12/06/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • FrenchWarrior72 Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanLondon19 SeanLondon (@SeanLondon19) reported

    @HSBC_UK Hi, I am trying to deposit a cheque through the mobile app but everytime I go take a photo of the front of the cheque it gives a message saying there is a bug and to clear the cache and try again. I did this but it is still not letting me take a photo. Is there an issue?

  • MOUAZSALEH3 MOUAZ SALEH (@MOUAZSALEH3) reported

    @actionfrauduk I was scammed by a person named Martin Robert using a fake company and a fake bank account in @HSBC_UK and i transferred 7500 € to buying his car but there's no car or mony at all, I'm living in Berlin and already submitted a report to @polizeiberlin thx for help.

  • Johnny_Nobull Johnny Nobull (@Johnny_Nobull) reported

    @HSBC_UK Why are you not answering your phones on 03457 606060? Hanging on for up to 2 hours at a time only to be cut off. Can't get a chat session with any one of any use. Just apologies for the rubbish "service".

  • MollyGr81725082 Molly Griffin (@MollyGr81725082) reported

    @HSBC_UK I was on hold for 2 and a half hours last night and an hour so far today. Please could someone get in touch with me in regards to my statements. I can’t access them and need a copy for my accountant. Can’t log on as you closed the account due to “safeguarding” issues.

  • ARTiculate369 ARTiculate (@ARTiculate369) reported

    @7aCoffeeShop @HSBC_UK Same problem!

  • CommsBreakdown Steve Ash (@CommsBreakdown) reported

    .@HSBC_UK And, on an additional note, why on *earth* isn't there a recycling programme for your old security devices that have run out of battery? I've just checked with live chat, and you don't offer this service. How many millions of these devices end up in landfill??

  • JHMH89 Jacob (@JHMH89) reported

    @HSBC_UK Got a reply off HSBC a couple of days regards to issues opening business account, they said to email with a provided email address, but doesn’t seem work, please can you sort this

  • JulieHowatsonBr Julie Visage (@JulieHowatsonBr) reported

    Please can you help @HSBC_UK My 80 year old dad is losing the will trying to complete the online safeguard for their chapel charity.All because they haven’t used the account for nearly two years due to covid. Managed to fill 10 pages only to find the link at the end is not valid.

  • Adamt201 Adam Thompson (@Adamt201) reported

    @HSBC_UK do you really care about business customers? Have just put the phone down to your 03457 60 60 60 number after waiting over 2 hrs for no reply. This is my 4th call to you all of which I was kept waiting over 1 1/2 hrs. All to sort a mistake you made

  • MOUAZSALEH3 MOUAZ SALEH (@MOUAZSALEH3) reported

    @MerseyPolice I was scammed by a person named Martin Robert using a fake company and a fake bank account in @HSBC_UK and i transferred 7500€ to buying his car but there's no car or mony at all , I'm living in Berlin but @polizeiberlin didn't do anything till now please help me