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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Great Malvern, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • da51lva
    Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • da51lva
    Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy
    Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • FrenchWarrior72
    Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

  • DowningAndy
    Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy
    Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy
    Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ideas_novel
    Novel Idea (@ideas_novel) reported

    @HSBC_UK No warning at all — tried to sign in & my acnt was suddenly suspended & with Account Review Team. Phone banking says I'm now "unverified" so can't discuss it. Forced to travel 25 to branch. 0 communication. Avoid banking with #AvoidHSBC

  • NashNash008
    Nash (@NashNash008) reported

    @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

  • DavidRoylance
    DavidRoylance (@DavidRoylance) reported

    @HSBC_UK Thank you. You customer service person resolved this.

  • sarahyhirons
    Sarah (@sarahyhirons) reported

    New customer and trying to check something, your chatbots and 'real' people are useless. I feel I've made a huge mistake already HSBC! @HSBC_UK

  • stephenrcardiff
    cardiffbhoy (@stephenrcardiff) reported

    @HSBC_UK daughter is locked out of her online banking and nobody can help

  • mandacfc
    Manda 🇵🇸 🍀 (@mandacfc) reported

    @HSBC_UK are an absolute disgrace. Almost a month we haven’t had access to our online banking. I have spent hours every day on the phone trying to get support. Speak to different people every time. I will be removing all my clients from your service. DO NOT USE HSBC FOR BUSINESS!

  • 23mmartins
    Marlon Martins (@23mmartins) reported

    @HSBC_UK can you help me with paypal refund, its taking a while to appear on my HSBC account

  • Mike_Tims
    Mike Tims (@Mike_Tims) reported

    @HSBC_UK my god - an hour talking to agents on here who cant under stand my issue and have just advised to go back to the app where the chat bot can’t understand anything and nobody in real customer services can make a call to a customer apparently…..

  • IainMacDonald17
    Iainblue (he/him)🌈 (@IainMacDonald17) reported

    @HSBC_UK dear hsbc I’ve banked with you for 40+ years why is it my brand new card contactless is not working I’ve had it 2 days it worked at @Se_Railway this morning and now isn’t?

  • HDGauvin
    H-D (@HDGauvin) reported

    @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.