Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (17%)
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Login (13%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Joakim
(@Joakim86936874) reported
@HSBC_UK @Bring_Sunshine You guys are totally worthless at customer service, people CAN'T LOG IN to their account, how on earth can they then start a chat? Your replies here on Twitter is even worse than spending two-three hours on the phone with your useless outsourched CS departement in India.
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Praveen
(@praveensacharya) reported
@HSBC_UK my secure key battery is drained and not starting up. How do I login to internet banking pls? Unable to get through UK customer care number from India.
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🐼
(@zungybungy) reported
@HSBC_UK It takes 15 days to send my security key. Your service is getting really bad!!!
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Roland
(@TobiasRoland) reported
.@HSBC_UK's android app is so fundamentally broken it's blocking me from transferring money entirely. "Sorry this service is unavailable try again later" - oh sure, just, y'know, the core capability of a banking app. But it gets worse 1/2
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Ms McShouty
(@to_the_regiment) reported
@HSBC_UK So I just spent another 45 minutes in hsbc. The procedure says that I have to produce an amended birth certificate for my son. I have his original birth cert & a name change deed from a solicitor. I cannot get a new birth cert. So cannot change his name apparently? Can you help?
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Marko
(@Marko71036168) reported
@HSBC_UK That doesn’t help. The credit card agreement requires me to authenticate with my mobile number before I can sign it. The number is wrong and I’ve phoned up 3 times to have it changed. I don’t have an HSBC account.
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David Parsons
(@DavidPa95139885) reported
@HSBC_UK not great customer service when you pay cash in the bank, only for it to not be paid in your account 6 hours later and then told it might take 3 days to investigate!
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Transparency Task Force
(@TransparencyTF) reported
2/4 @HSBC_UK was penalised £63 million for similar issues. @StanChart was fined £46 million for failings in reporting and internal controls. TTF believes that fining large corporations isn’t enough to drive the change in conduct that is so desperately needed....
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peter saunders
(@1peter1x) reported
@HSBC_UK When I try to set my password on the phone app by selecting forgot password, I get "service unavailable"
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Martyn E 🇪🇺🏳️🌈 🇪🇸 🔬🧬🦠
(@elton_martyn) reported
@HSBC_UK Could you tell me how many working days it presently takes to send a credit transfer from my HSBC credit card to my HSBC current account please? The amount left my credit card account a week ago. Should I be worried?