HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 11/11/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (72%)

    Mobile App (72%)

  2. Website (16%)

    Website (16%)

  3. Login (4%)

    Login (4%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsMe_MissV Vivian. (@ItsMe_MissV) reported

    @HSBC_UK We've called customer support, gone to branches, sent letters to 2 different addresses and still no response. Why can't your legal team give us a contact to reach out to? (And no, I'm not a customer, which I know you'll ask as I've been through this spiel 1000 times).

  • GingeHaynes Ginge Haynes (@GingeHaynes) reported

    Dear @HSBC_UK Any plans to support @Garmin pay? I've seen requests from 2 years ago asking, so wondering if it's ever gonna happen? If not, @santanderuk do? Thanks

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported

    @HSBC @HSBC_UK still using #covid as a convenient excuse for cutting branch hours. Can anyone recommend a better, customer friendly (non money laundering) bank I can transfer to?

  • RyanQtpi lƐ🫁 julezz (@RyanQtpi) reported

    @hsbc @HSBC_UK FIX YOUR MOBILE APP. Tell the developers to step it up and take out the bugs.

  • anotherpiercer Mike Hill (@anotherpiercer) reported

    @HSBC_UK are absolutely useless these days. Business customer for 15yrs, need to speak to someone on the business team. Been on hold for over 4hrs combined over the last 48hrs. Now I've been told I'll get a call back "at some point between now and Monday" Absolutely awful service

  • lucafiderio Luca Fiderio (@lucafiderio) reported

    @deanscrum91 @ToniDowrick @HSBC_UK Send to be working again

  • MartynRanns Martyn (@MartynRanns) reported

    @HSBC_UK appalling level of service for my 81 year old mother who needed help yesterday and who had been a member of staff for more than 20 years - I need answers to the way she was treated.

  • lunaxTomlinson A²⁸◟̽◞̽¹ᴰ (@lunaxTomlinson) reported

    @HSBC_UK fix the app it keeps shutting down, and a lot of people are complaining

  • j_mietaylor Jamie Taylor (@j_mietaylor) reported

    @kevwright @HSBC_UK I’ve never had an issue with it. Simply scan the QR code on the old device and boom. You are up and running. Maybe not as slick as Monzo et al but certainly not the worst.

  • moinsyyed1985 Makenshi 魔 剣士 (@moinsyyed1985) reported

    @HSBC_UK i've been wating 8 days (6 working) for a refund to hit my account. The merchant has given me the ARN details for it too. How long is it currently taking you to process refunds? i've had to open a missing refund dispute.