HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 01/13/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 3judy3 Judy to some (@3judy3) reported

    @HSBC_UK New personal banking app: hideous, cumbersome, awful. Please revert to old version!

  • sumnersport1 Michael Sumner (@sumnersport1) reported from Grantham, England

    @HSBC_UK We went into the branch to try and sort this but the staff were un helpfull. They said that the only way for my wife's mum was able to get money out of her own bank account was only with the OK from her husband?? Its a JOINT account but her mums unable to access it.

  • MattPrice30 Matt Price - #StayHomeSaveLives (@MattPrice30) reported

    @HSBC_UK - is there any reason why your bank app is not working? 10 times in the last 24 hours I've tried to open it on my Samsung phone and it keeps crashing before I've even had a chance to log in. What's going on?

  • SEthics1 SarahEthics1 (@SEthics1) reported

    @HSBC_UK Please respond to my tweets / DMs. I have been trying to resolve my problem since this morning... (please see earlier tweets in response to the above message regarding DMs)

  • freefrommum Samantha Williams (@freefrommum) reported

    @ScoutLouise3 @HSBC_UK Same just happened to me. This is obviously a widespread issue @HSBC_UK. Why is this happening and why have customers not been warned that the app update might mean they are locked out of their accounts?

  • Percy796322501 Percy (@Percy796322501) reported

    @HSBC_UK Do you think it's acceptable @HSBC_UK that I have to wait 182 days (and counting) for a reply to a complaint?It appears that your leadership are more focussed on their their desire to plant trees than they are to resolve customer complaints (which are registered in your system).

  • Beets7 Ed Beeton (@Beets7) reported

    @HSBC_UK anyone working in your call centres?

  • eggchasingSpain odd shaped ***** 🏉🏉🏉 (@eggchasingSpain) reported

    Over an hour now and still no further forward. Come on @HSBC_UK. Is this really customer service?

  • eggchasingSpain odd shaped ***** 🏉🏉🏉 (@eggchasingSpain) reported

    So glad I don’t bank with @HSBC_UK Trying to help a friend transfer money and they are awkward to the point of being obstructive. Over 30 minutes on the phone and the person we spoke to doesn’t answer the questions.

  • dsquareddigest Dan Davies (@dsquareddigest) reported

    @HSBC_UK as always, your telephone banking service is absolutely putrid. If I can't carry out a transaction online because of your payment limits, and I can't reach a branch because you closed them, why should I have to wait twenty minutes?