Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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annette king
(@nettykingsly) reported
@LewisLudlam @karlwilkins5858 @HSBC_UK Oh I was going use my HSBC account for my son but if your having issues I won't. Hope its rectified soon. I'm with barclays as my main account they have been extremely good.
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Prince_Enqi V
(@Shotgun_Johnson) reported
@HSBC @HSBC_UK I've been hung up on by customer services. And lied to by being told the money will clear the next day.
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John Golding
(@JohnGolding70) reported
@HSBC_UK absolutely appalling service. On hold to fraud department for 70 mins then call just got dropped. You need more staff. #notgreatcustomerservice. I just want to speak to someone to unblock my account.
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oliver kirk
(@OliKirk89) reported
@LewisLudlam @HSBC_UK First direct man. Same bank but so much better customer service
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Lewis Wesley Ludlam
(@LewisLudlam) reported
@ChiefofDollar @HSBC_UK Wind your neck in I reckon, a multi billion pound company should be held accountable like the rest of us and maybe invest more in customer services. I was polite to everyone I spoke to individually.. if you can pass judgment on me I reckon i’m alright passing judgment on HSBC 🪖
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Jd1306!
(@JAD1306) reported
@LewisLudlam @HSBC_UK I had the same the other day. Appalling service
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Peter Lee
(@Misterteegold) reported
@LewisLudlam @HSBC_UK This thread could apply to just about any bank, as they mostly follow the same business model these days. Impact of COVID, generally low cost staffing and working from a tick list = long wait, incorrect advice, etc etc
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lango142
(@lango142) reported
@ChiefofDollar @LewisLudlam @HSBC_UK I keep hearing this Covid excuse … all businesses had 2 yrs to sort out staffing during covid and as most CC workers can work from home too there is not an excuse… just staff the help lines properly
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Andrei S
(@andrstoic) reported
@HSBC_UK need to clear a payment but fraud team doesn’t pick up. 40 min on hold. Bot on chat stuck. Help pls need payment cleared asap
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AUGEY
(@Cock_et_Boules) reported
@LewisLudlam @HSBC_UK Yep absolute disgrace. I switched bank accounts about a month ago. Far better service at @HalifaxBank