HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 01/18/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • BarryFlashman Barry H Flashman (@BarryFlashman) reported

    @svphasetwo @HSBC_UK A business that makes money out of customers! That's terrible.

  • Jayross135 Jason Ross (@Jayross135) reported

    @BellaWest @HSBC_UK I was having issues also getting through to fraud team . 2.5 hours !! @hsbc_uk

  • enigmacbs Enigma⭕️ (@enigmacbs) reported

    @HSBC_UK @HSBC_UK normal lip service to make it look like your helping…. What a joke…. Customer Services non existent…

  • beverichUK Say No To Woke (@beverichUK) reported

    @HSBC_UK You can’t see the impact your disgraceful lack of service, you care only about profit, using Covid as an excuse for your outrageous times to answer a phone, up to 3 hours !! You have closed 90% of branches within 20 miles, disgraceful

  • M2_two M2 (@M2_two) reported

    @HSBC_UK You support the CCP and stop people fleeing Hong Kong from withdrawing their pension. Shame on you

  • jpageck Paul Eckersley (@jpageck) reported

    @HSBC_UK no hep from customer services in trying to resolve a fraudulent card set up in my name for £2600. Only result is my credit score has dropped. Reported July, but nothing done!!!

  • BellaWest Bella West (@BellaWest) reported

    @Tashpants @HSBC_UK I do but don’t have the applicator as I’m away so can’t access it. Almost four hours now…. Sorry but COVID restrictions are a weak excuse now @HSBC_UK

  • AndrewTelson Andrew Telson (@AndrewTelson) reported

    @HSBC_UK @HSBC all I want to do is open a joint a/c with my wife, 2 failed web chats and now a total of 2 hours on hold! Really disgraceful service!!

  • loftedondrive Ian Davies (@loftedondrive) reported

    @TheChiantiKid @HSBC_UK And their customer service is shite, they should be paying us.