HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Great Malvern, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing (@DowningAndy) reported from Dymock, England@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing (@DowningAndy) reported from Dymock, England@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing (@DowningAndy) reported from Dymock, England@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Manuel (@da51lva) reported from Bromsberrow, England@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
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Manuel (@da51lva) reported from Bromsberrow, England@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England@HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.
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Andy Downing (@DowningAndy) reported from Dymock, England@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Fox (@stuartfoxmusic) reported@HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.
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Lewis George Hayter (@LuigiDelHaytero) reported@HSBC_UK I found a hsbc cheque on my driveway, I've tried calling the bank its not going through to anyone. Is there anyway you can help me return this cheque to the right person?
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Marion Blacker (@Marionblacker1) reported@HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives
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Zlatan1985 (@Zlatans1985) reported@DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....
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Diane Hackney (@dithespy50) reported@HSBC_UK what a mess of a banking service you are!! Disgusting. And no I don't want to DM you because nothing happens thereafter!! You shouldn't be allowed to call yourselves a bank!
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T Bolts (@Marathon_Tardis) reported@HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.
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prem sai charan (@premsaicharan) reported@HSBC_UK Do NOT use @HSBC. Their customer care is completely incompetent. Dealt with an agent who didn't understand a word I was saying and just blocked my account out of nowhere. Worst customer service ever. #BadService #HSBC
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Awenaio (@awenaio) reported@HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.
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James Bentley (@JamesBentleyAM) reported@HSBC_UK @JohnnyGill9301 hello, like Johnny I am not an HSBC customer and I need to speak to someone. The number you have provided asks for HSBC account details which I do not have.