Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne Homer
(@jayne0611) reported
@Get_Chip trying to relink chip account to bank but several attempts have failed and says technical issue. Is this your side or @HSBC_UK? Currently can’t access my money
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ScottTheRowley
(@ScottTheRowley1) reported
@HSBC_UK can you sort your **** out please. Online banking not working, 30 mins hold, said he need to transfer me to another department - hung up! #shitshow
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Emily 💖
(@Emxoxo3103) reported
@HSBC_UK @financialombuds @BBCWatchdog My Grandma has rung me nearly in tears and explained the situation. What does not help matters is that my grandad is disabled and ill and cannot withdraw money he was In the branch as well but because he couldn’t hear the cashiers.
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Becci Wøøds
(@Becci_Woods) reported
@HSBC_UK I am not your customer. Hence the tweet! Can you confirm the SLA?
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Standing Tall
(@standingtallorg) reported
Shout out to @HSBC_UK #Birmingham #corporationstreet, just been into the local branch with an individual we’re working with to open a bank account and the #universalbanker we spoke to was so helpful 👍👍👍
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The Women's Room
(@TheWomensRoom) reported
I haven't had to call @HSBC_UK for a while, it seems their wait times/customer service is still absolutely unacceptable and their is nothing customers can do about it!
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Stuart Devons
(@stuartdevons) reported
@HSBC_UK you possibly have the WORST TELEPHONE CUSTOMER SERVICE. I am really glad I bank with @firstdirect & not #HSBC. I wish @firstdirect did childrens accounts then I would not have to be on hold for ages, AGAIN, to ask why an online banking number still hasn't been sent
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Becci Wøøds
(@Becci_Woods) reported
from
Northamptonshire, England
@HSBC_UK can you please advise me what your SLA for ‘confirmation of funds for completion’ are please? You have been holding up our house move chain for 10 days now and because of you 4 households may miss the stamp duty window. Shocking service!
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David Finch
(@finchy1964) reported
@HSBC_UK Currently on hold for a call to resolve my corporate credit out that has zero balance 1hour 52 mins…. Awful service from a lady with American accent….
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Pushkina
(@Zarinalondinen) reported
@HSBC_UK hey, I requested an account closure and transfer to another HSBC account and the funds dissapeared and it’s taking 10 business day instead of 5 to receive them. Your team said it’s because they are working from home. Great service 👍🏻. CC: @TheFCA