HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 01/30/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • fizzgig656 fizzgig656 (@fizzgig656) reported

    @HSBC_UK Well it's not working. Online or mobile. Keeps saying message not deliverable. Is there service issues.

  • ColinBellHSBC Colin Bell (@ColinBellHSBC) reported

    @umaruZW @HSBC_UK Emails like this are sent to anyone who has opted to receive them or are a HSBC UK customer. Emails are never targeted to those with limited or many funds in accounts as we do not have this information available to us.

  • xoGEAxo Gea 🦋🔮 (@xoGEAxo) reported

    @HSBC_UK I’ve been waiting to speak to someone for over 35 minutes, my switch failed but no one told me. So unhappy. Please can someone help?!

  • Limmortalee M.V.C (@Limmortalee) reported

    Online and mobile banking is not working. @HSBC_UK

  • adilsultan Adil (@adilsultan) reported

    @HSBC_UK Terrible banking experience. Wasted 1 hr 30 mins to reselve a query regarding extra tuition fee charged for a UK University, but failed. Long waiting time on phone, no email on their website. Only option is chat box where one has to deal with a bot.

  • hollyhyanez Holly H Yanez (@hollyhyanez) reported

    I believe @HSBC_UK @HSBC (I am sure it’s not just #hsbc) don’t really care because it’s such a pain to close your account and open a new one but not hanging on any longer, an hour and half waiting for an agent to help me give the bank business is too long for me #accountclosing

  • victoriacoules Vicky 'Time For A Colourful Metaphor' Coules💙 (@victoriacoules) reported

    @HSBC_UK I sent a DM right away - nothing. Again, I want to speak to a Human Being about why you randomly changed our account name and how I change it back to what it was. Please don't send a fatuous 'please DM us' response, I had this problem before so maybe I should find another bank.

  • mo22195150 mo (@mo22195150) reported

    @HSBC_UK how do you get a customer no for online banking when you only have a credit card. cannot get onto the app to register without it?

  • pompeyhedge ed francis (@pompeyhedge) reported

    @geekmasterflex @HSBC_UK Sorry to hear that. I think it's only s21 ultra phones. Luckily I have a spare phone, but still not working on this one.

  • DrCatClarkson Dr Cat Clarkson (@DrCatClarkson) reported

    @HSBC_UK hey, I’ve got a search on my credit report for opening a credit card with you, which I haven’t, I can’t call your fraud line as I’m not a customer so don’t have customer ID. How can I look in to it?