Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Hay
(@AlexandraHay10) reported
@HSBC_UK app keeps crashing, won’t even open so I cannot check my banking - are you aware of a problem? And yes I have switched my phone off and on again…
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Rebecca Davies
(@becca_davies) reported
@HSBC_UK I have updated my phone to IOS 15 and since doing so the HSBC app isn’t working, it just keeps shutting itself down as soon as you open it. I really need to access my bank account and can’t do this via the internet as I need the app to generate a secure key. Help?
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Connor⚽️
(@connor_mills28) reported
@HSBC_UK @becca_davies Hi I’m also having the same problem since the update and there isn’t an update on my App Store
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David Turner QC
(@GreatStrides65) reported
@HSBC_UK Patience is wearing out as I now have to leave for an all-day meeting having been on hold, across 2 calls, for >45 minutes. To blame this appalling service on the pandemic, as you still do, is disingenuous
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First Call
(@FirstForSupport) reported
@HSBC_UK I think you have a problem. I have been told that two replacement credit cards have been sent out (15/11 & 25/11) neither have turned up. I am still without the replacement card.
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Christine Wood
(@christinebalf) reported
@HSBC_UK why is my app not working. It won’t open at all so I can’t access anything as need to generate code from app. My son needs money and I can’t do anything! Been on wait for 20 mins
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Alexander Stevenson
(@AlSteve1) reported
@HSBC_UK hi, I’ve just updated my iPhone - v15.1 I think - and the HSBC app no longer works. Is this a problem others have had?
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geraint evans
(@gezbone) reported
@HSBC_UK I've just been on hold for 30+ mins, finally talk to someone for them to start saying they can't help, and then put the phone down on me. Please help.
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Luke Harris
(@KingWook789) reported
Extremely frustrated with @HSBC_UK for leaving me on hold for over an hour just to try to close my business account. Never bank with this awful company!
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Claire Rogerson
(@_ReeStar) reported
@HSBC_UK Hello…have you had positive responses from other customers that reinstalling the app after installing ios15.1 works? Could you please report the issue as well too, this really shouldn’t happen. Thank you the tel. no info.