HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 01/16/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cspbordarhouse Catherine Scott Paul (@cspbordarhouse) reported

    Still no decision from @HSBC_UK - appalling service

  • erinshanksx erin (@erinshanksx) reported

    As that would solve the issue but again declined. I can’t access the phone with the contact I’m on and there is no branches near by. A bit of a joke to be honest from you @HSBC @HSBC_UK @HSBC_UK #hsbc #hsbcsupport

  • djb804300 d b (@djb804300) reported

    @HSBC_UK what is interesting is that the only person who i think understood the problem was the lady on the general enquiries line (3rd attempt). My first 2 calls were to lost/stolen.......

  • paulamcghome Paula McGuiness (@paulamcghome) reported

    @HSBC_UK fraudulent card opened under my name cannot get anyone to deal with at HSBC. Keep telling me to go into a branch..i do not hold an acc with you!!! Please help as card is being used

  • odessouky Osama Dessouky (@odessouky) reported

    @HSBC_UK is the mobile banking app down?

  • PrabhatArya7 Prabhat Arya (@PrabhatArya7) reported

    @HSBC_UK I submitted a credit card application almost two weeks back. I have called the customer support twice since then and still there is no outcome of the applicable. I would have not imagined that it would take this long for an application to be processed by HSBC.

  • ArjunR_17 AR_07 (@ArjunR_17) reported

    @HSBC @HSBC_UK Every customer have the right to know status of application , when customer submitted docs in person and visited thrice. But HSBC st Ann’s square Manchester representative, just could not tell what’s happening but just said to upload again.

  • tasssko Anastasios Skoudros (@tasssko) reported

    @mikebutcher We have found @HSBC_UK Business useless. Masive losses on foreign currency recievables due to what we call selective rate clearing. We tried to get multi -currency going but customer service is nonexistent. Ended up with @Wise and it works and prices are good.

  • brinleyreid31 Brin 🥀 (@brinleyreid31) reported

    @HSBC_UK Hi, ive been through this before with another of your agents I was told I wouldn’t be receiving a telephone banking number as your systems had an error and I joined after a certain time. Instead I’d have to visit a branch, I’m disabled so can’t do that and it’s nearly 1hr away

  • firsthippy hippy (@firsthippy) reported

    Years of using the dongle, get your app and now I can't login to internet banking. Top work @HSBC_UK What idiot creates an app that needs to be logged out from to get the 2FA code? You not heard of re-authentication?