HSBC status: access issues and outage reports

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

• 
  Manuel (@da51lva) reported 6 minutes ago from Bromsberrow, England

  @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

• 
  Andy Downing (@DowningAndy) reported 11 minutes ago from Dymock, England

  @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

• 
  Andy Downing (@DowningAndy) reported 13 minutes ago from Dymock, England

  @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

• 
  Manuel (@da51lva) reported 19 minutes ago from Bromsberrow, England

  @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

• 
  Andy Downing (@DowningAndy) reported 28 minutes ago from Dymock, England

  @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

• 
  Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported 35 minutes ago from Worcestershire, England

  @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

• 
  Andy Downing (@DowningAndy) reported 41 minutes ago from Dymock, England

  @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lewis George Hayter (@LuigiDelHaytero) reported 40 seconds ago

  @HSBC_UK I found a hsbc cheque on my driveway, I've tried calling the bank its not going through to anyone. Is there anyway you can help me return this cheque to the right person?

• 
  Shirley (@SJacks61) reported 6 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Jack (@Jack_McClure) reported 6 minutes ago

  @HSBC_UK Your support team are absolutely appalling. They are literally refusing to help me with issues which fall directly under the UK's Direct Debit Guarantee

• 
  Catherine Scott Paul (@cspbordarhouse) reported 11 minutes ago

  @HSBC_UK we cannot access mobile accounts or desktop for our business accounts do you have a problem? Wrote a private message 2 hours ago but still no response!

• 
  AA (@AzhaAmir) reported 18 minutes ago

  @HSBC_UK my international payment complaint is not addressed even after 10 days and i am premier cusomter , can anyone help .

• 
  Teddy (Theodora) Leppington (@TeddyLeppington) reported 24 minutes ago

  @HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it

• 
  Omar McAdam (@OmarMcAdam) reported 25 minutes ago

  Open a bank account @HSBC_UK is known and reputable has multi-currency accounts - 🫡 Transfer money in 👍 Transfer money out 👀 Wait, how do i get a transfer confirmation I can only see the nickname I gave the contact and amount Call premier support No way at all in web or app to get a NORMAL transfer confirmation PDF or even see on screen transfer details (to which ACC/SrtCde) WTAF 🤯

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 25 minutes ago

  @HSBC_UK helping an elderly disabled neighbour report debit card hacking to your fraud line yesterday am was impossible. Guy on phone was useless. Then I took neighbour into his branch and guy there was fantastic. But if I hadn’t been around to take him? Shameful.

• 
  Teds (@Tedtalks13) reported 25 minutes ago

  @HSBC_UK @WalsallCouncil Whenever your board is ready and want to actually get answer with out gaps you have my number and if I hadn’t of wiped bottoms on the energy legals via foi you would of been in **** of tax payers money

• 
  trauma doc (@docborderless) reported 26 minutes ago

  @HSBC_UK Problem is still on, no ingo grom Managers no one seems to care. Ive eent you a dm