HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 01/23/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • gawjarvis GARY (@gawjarvis) reported

    @HSBC_UK been waiting over 25 mins to speak to someone for the call to be cut off terrible service

  • Urukhai43477325 @Urukhai (@Urukhai43477325) reported

    @HSBC_UK It still won't process the payment, it just reads "error H80" 🤔

  • Sally__D Sally Dixon (@Sally__D) reported

    Hi does anyone know if @HSBC_UK is down? Had a bit of a nightmare with it this eve!

  • Jimchaps1 Jim chaps (@Jimchaps1) reported

    @HSBC_UK Hi. Applied for a current account on 8th Nov, and other than a SMS to say things are taking longer than normal, I've heard nothing. Doesn't bode well for being an actual customer! Any way of knowing how long?

  • EstherEzquerro Esther Ezquerro (@EstherEzquerro) reported

    @MartinSLewis I’m trying to switch bank accounts using the switch scheme. I’ve chosen @HSBC_UK due to the £200 switch promise…it’s been more than 2 weeks and no idea what’s going on?-anyone else having problems?i have a card and pin- no access and no telephone banking no??

  • emilyoregan Emily O'Regan (@emilyoregan) reported

    @amylennox_ @HSBC_UK The same thing is happening to me so this must be a wider issue @HSBC_UK

  • lukapietrowieck lukapietrowieck (@lukapietrowieck) reported

    @HSBC_UK so far, I’ve been on hold for 30 minutes! Why are customer services not answering their phones!

  • step_hen111 Stephen (@step_hen111) reported

    @HSBC_UK this is hilarious. Completely unable to get through to customer services. Been trying yesterday and today for an hour at a time

  • angiecoton Angela Coton (@angiecoton) reported

    @Kathy_CEO_CE @HSBC_UK I had the same experience, over 2 wks no access, given incorrect information & poor service, I was so stressed! Then they closed our local branch & have no cashiers in the branch close to where I live, so to get cash I have to travel 10 miles to a branch that closes at 3.30pm!

  • Bigben00340344 Bigben (@Bigben00340344) reported

    @HSBC_UK Hello, could any help me with on-line banking? My on-line icon HSBC in my iPhone does not respond to a tap. Thank you for answers. Sarka