HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 02/13/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JodaCast Alex Norman (@JodaCast) reported

    @HSBC_UK Any idea when this will be fixed? Still the only banking app with any issues :(

  • hhn_88_888 H N (@hhn_88_888) reported

    @darraclough @HSBC_UK Still no date of fix from HSBC

  • hhn_88_888 H N (@hhn_88_888) reported

    @Tafadar_ @HSBC_UK Still no resolution. This is shocking that HSBC UK app users cannot access their accounts. This impacts a large number of customers. @HSBC_UK please resolve or let us know who we can escalate this to.

  • Peligro_Raton Mr E Stats (@Peligro_Raton) reported

    How has the @Google Pixel 6 been out for over 2 weeks and noone at @HSBC_UK has sorted this issue out?

  • nicjanewilliams Nicola Jane Williams (@nicjanewilliams) reported

    @HSBC_UK @DeanVipond Good morning - I have also been having the same issue since updating my iPhone 11 to iOS 1.51 two days ago! My hsbc app is the most recent update! Haven’t been able to access online banking for two days now! Not acceptable!

  • hhn_88_888 H N (@hhn_88_888) reported

    @HSBC_UK Hi Tijanne @HSBC_UK what is the fix? When will the fix be rolled out? Please let me know who this should be escalated to please?

  • MomentumCareers Hannah Morton-Hedges (@MomentumCareers) reported

    @HSBC_UK No. I did all this yesterday. I'm not **** it again. Stop making me run round in circles. As it happens, I deleted your app and reinstalled so can access now. But these shoddy levels of service are pushing me further and further towards closing my account.

  • natskywalkr Nat Walker (@natskywalkr) reported

    Can anyone recommend a good business bank? Currently with @HSBC_UK but I think I'm at the end of my tether with their customer service... Would still prefer a physical branch if possible. Any ideas?

  • scamp226 Sally Campbell (@scamp226) reported

    @HSBC_UK really poor service to the elderly. You have taken £10,000 out of her account and then not responded to her calls and visits to the bank. Can’t believe that you would discriminate against elderly and steal from them. Two hours on the phone and you can’t help them!

  • RasmusAnkersen Rasmus Ankersen (@RasmusAnkersen) reported

    @HSBC_UK the banking app can’t open after the latest iPhone update. Are you able to fix this issue please?