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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Great Malvern, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • FrenchWarrior72
    Andy Morgan - ๐Ÿ‡บ๐Ÿ‡ฆ Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

  • DowningAndy
    Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • da51lva
    Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • da51lva
    Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call ๐Ÿ‘Ž๐Ÿ˜ ๐Ÿ˜ก

  • DowningAndy
    Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • DowningAndy
    Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy
    Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGRichardson
    Paul Richardson (@PaulGRichardson) reported

    @HSBC_UK hi guysโ€ฆ my Kinetic app has been down for a few days.. any idea when itโ€™s coming back up?

  • Karisspluck
    ๐—ž๐—ฎ๐—ฟ๐—ถ๐˜€๐˜€ ๐ŸŒธ (@Karisspluck) reported

    @HSBC_UK Hi, Iโ€™ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but canโ€™t access it. Will this be sent to me in the post instead? Iโ€™m assuming it just says to cut up the card, but Iโ€™m not sure.

  • rachgooden
    Rachel Gooden (@rachgooden) reported

    @HSBC_UK need help with a mortgage account number .. pls can someone DM me

  • Holbrookshots
    Luke Holbrook (@Holbrookshots) reported

    @HSBC_UK hi guys. Is it possible to get a custom bank statement generated? A support agent told me yesterday that it was possible, but now another one is saying it isnโ€™t. Itโ€™s 2026 & other banks do this - especially since itโ€™s for a business loan application.

  • SnufflebeanYarn
    Laurelin (@SnufflebeanYarn) reported

    @ricci_kitchen @HSBC_UK I had the same email - I wonder if itโ€™s a glitch.

  • Abbielou30
    Abbie (@Abbielou30) reported

    It feels impossible to talk to a human at @HSBC_UK without going into a branch!

  • Bhavesh02854467
    Bhavesh Jain (@Bhavesh02854467) reported

    @HSBC @HSBC_UK Applied for couple of positions through careers section on website. Got mail after 2 long months stating application declined that too without providing any reason. Can we call it unprofessionalism of highest standards ? #hsbc #Careers

  • HelenTodd3
    Helen Todd (@HelenTodd3) reported

    @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

  • ChristianL94056
    Christian Lam (@ChristianL94056) reported

    @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality

  • Sinbad2000
    Steven H (@Sinbad2000) reported

    @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?