Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Chesworth
(@SoapyMargherita) reported
Hi @HSBC_UK, I'm a VoiceOver user who's just opened your iOS app, been greeted by a screen celebrating that the app is 10 years old and presented a chance to win £10K. I wasn't able to opt in accessibly, because scrolling is *STILL* broken for VO users despite numerous reports.
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🏳️🌈Chris Danks
(@christesla) reported
@Liamwilliams70 @mitchellsx @HSBC_UK The login screen works I’m told, I rolled back to iOS 15 and can’t update again to 16 until HSBC UK and HSBC Kinetics is updated and I’ve had someone try them and confirm it loads login screen.
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Scott Chesworth
(@SoapyMargherita) reported
@HSBC_UK Is this feedback about the current UX issues with VoiceOver being passed along to your accessibility team? If not, where should I be sending it instead? Financial independence is very important to me, and as a blind person, consistent accessibility is part of that.
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Kieran McAndrew
(@kieranmcandrew) reported
@HSBC_UK @Tibble29 I have the exact same issue. I’ve been unable to access HSBC for 3+ months now… how do I access without being logged in via phone and not knowing my password for online?!!
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Becca (she/her)
(@SweetPepperKoL) reported
@HSBC_UK Ummm no it is not the beta. It is it the latest software update. And it was working on the 9th.
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Harry
(@HazzaZag) reported
@HSBC_UK The same problem most people are having with IOS 16 it just crashes
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VanityProject
(@VanityBridge) reported
Please @HSBC_UK advise. I installed Android's One UI Core 4.1 upgrade on 10 August. Now Business Mobile app insists my passcode is incorrect. Yet it will accept my passcode to generate an access code for online login, which then is refused by the website! Is an app update coming?
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Kevin Harpin
(@kevenht21) reported
@DangerPlayz2 @HSBC_UK @VirginMoney Slow down. I’m on iOS 16 and today the Virgin Money app is doing the same launch fail as First Direct 🤬 🤞is an issue their end as it was OK Wednesday…
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Matt Morris
(@Sadlybrokeboy) reported
@HSBC_UK I find your stance and attitude to the public beta of iOS 16 worrying and flippant. You are the only banking app not to work with the betas. Think you need to rethink your policy as it’s regressive and leaves the customer experience somewhat lacking!
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Kerry bright
(@kerry_kezar001) reported
@HSBC_UK please can you sort out your IOS app, updated to latest beta and crashes again, its the ONLY app for me to have this problem!!