HSBC status: access issues and outage reports

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

• 
  Manuel (@da51lva) reported 15 minutes ago from Bromsberrow, England

  @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

• 
  Andy Downing (@DowningAndy) reported 18 minutes ago from Dymock, England

  @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

• 
  Andy Downing (@DowningAndy) reported 33 minutes ago from Dymock, England

  @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

• 
  Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported 41 minutes ago from Worcestershire, England

  @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

• 
  Andy Downing (@DowningAndy) reported 45 minutes ago from Dymock, England

  @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

• 
  Manuel (@da51lva) reported 57 minutes ago from Bromsberrow, England

  @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

• 
  Andy Downing (@DowningAndy) reported 60 minutes ago from Dymock, England

  @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marion Blacker (@Marionblacker1) reported 4 minutes ago

  @HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives

• 
  Ian (@1an3) reported 6 minutes ago

  @HSBC_UK You misunderstand the issue - am I eligible or not?

• 
  Kamal Chawla (@kamalchawla) reported 7 minutes ago

  @HSBC_UK @zaracottrill If we delete and install again, how are we going to log in back, isnt the login code via app only?

• 
  Lucy Loo (@LucyLoo7777) reported 9 minutes ago

  @HSBC_UK spent an hour in the bank last week proving ourselves for your “safeguarding” process, your staff member said it was done - yet you still block our business account anyway, with no notification until we try to pay a very important bill! Fuming is an understatement 🤬

• 
  Arpan Jain (@jainarpan13) reported 10 minutes ago

  @LloydsBank That is the whole point, you are not getting that I am unable to login and to complain as well I have to login. I called thrice to your support and everytime I have been told different things. You people are really living in stoneage. Same thing @HSBC_UK updates in 20 sec

• 
  MagicAsh (@MagicAsh16) reported 10 minutes ago

  @HSBC_UK when you send out credit cards and explain how to register do anyone working at HSBC try the instructions to see that it doesn’t work? I can’t understand how in 2026 something like this is so bad and frustrating. I’ve tried online and the mobile app

• 
  Sir FAFO (@TheDevilsDev) reported 11 minutes ago

  @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.

• 
  Spencer Carter (@SpencerCar72184) reported 13 minutes ago

  I was the receiver of the most unhelpful customer service by @HSBC_UK today. Seems helping a customer try and get a new card (which has been lost) is not a priority! That’ll be me switching then!

• 
  T Bolts (@Marathon_Tardis) reported 17 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  Paul Richardson (@PaulGRichardson) reported 17 minutes ago

  @HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?