HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 12/07/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • FrenchWarrior72 Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • thomashallam Tom Hallam (@thomashallam) reported

    @Clairearthurton @HSBC_UK same problem over here. no tel banking pin sent out in the post in nearly 2 weeks? account now locked.. calling them now but on hold for 20 minutes already

  • Shah89825785 Shah (@Shah89825785) reported

    @HSBC_UK how do you complain about customer service? 1. Agent took my name and put me on hold for 10 minutes 2. Agent took my postcode and put me on hold for another 10 mins 3. Agent finally does security checks and then put me on hold. Still on hold while I'm typing this.

  • musicgirl2002uk Abby (@musicgirl2002uk) reported

    @HSBC_UK the hsbc app keeps crashing on my iPhone! Is there currently problems with the app?

  • ElsworthKate Kate Elsworth (@ElsworthKate) reported

    @HSBC_UK has there been any progress in the issues with the banking app? I am using iPhone SE with iOS 14.7.1 and still crashing. It’s limiting my ability to make payments and transfers and increasingly difficult.

  • MichaelMj81 Michael Johnston (@MichaelMj81) reported

    @HSBC_UK why is it so difficult to open a child’s account (for existing existing customers). Tried online, ID not accepted - no reason given. Rang to be told it’s linking to old address of 2 years ago. Transferred to another team, after 40 mins hold line goes dead! Great help.

  • AvatarNino_ The Avatar (@AvatarNino_) reported

    @HSBC_UK make mobile banking so lonnnnggggg! I just want access to my money ffs!

  • j_e_mcb John McBride (@j_e_mcb) reported

    @HSBC_UK trying to download transaction history, but seems the CSV downloads are limited to 100 transactions, which didn't used to be the case. Can you please fix it. Cheers thxalot.

  • ae_parry AP Rhondda (@ae_parry) reported

    @HSBC_UK 15 days ago you told me you are fixing my issue ASAP. I asked how long is ASAP? You never got back. I know now it is more than 15 days. You really need to expand your troubleshooting team by 1000s

  • robgrayson Rob Grayson (@robgrayson) reported

    Longtime @hsbc_uk business customer here. This morning I called telephone banking with an urgent query. I finally got through to someone after 50+ minutes of waiting, only to be told she needed to transfer me to a different team (1/4)

  • KH4L1D86 Abu Aaliya (@KH4L1D86) reported

    @HSBC_UK I require help regarding my card