HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 01/18/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • theresnoknowing Richard Parker (@theresnoknowing) reported

    @HSBC_UK any idea when the app is going to be fixed? Since the latest update earlier this week, it keeps crashing when I try and open it. Don't want to delete/reinstall as lots of ppl saying this still locks them out. This needs fixing ASAP as I can't access my acc info

  • hryan1989 Helen Ryan (@hryan1989) reported

    @HSBC_UK Purchase to provide a suitable home for your vulnerable customer and is discriminatory. This aside a power of attorney can not be set up for someone that has no mental capacity which you are saying he doesn’t. Therefore the advice you have given me is still wrong.

  • Sall_Baker Sall Baker (@Sall_Baker) reported

    @HSBC_UK I wouldn't need the number given I have already used it so obviously have it to hand. It would, however, be helpful if you could suggest another method of contacting you to sort the issue out?

  • jasonlikesbikes jasonlikesbikes CSci (@jasonlikesbikes) reported

    @HSBC_UK Hi, is there a problem with the app? Managed to lock myself out (sure I used the correct ID), and I'm being asked security ques that I don't ever recall giving answers for. App sends me to website to unlock, but then still get "account locked" not. Pretty inconvenient.

  • JohnWyndhamRich John Richards (@JohnWyndhamRich) reported

    @HSBC_UK That link was useless, inasmuch as she was locked out of the security questions. We finally got through on the phone and a very patient assistant took us through the most convoluted process to restore her entire login: email & SMS codes, etc. I've advised her to change banks.

  • Jeromelb93 Jerome Brown (@Jeromelb93) reported

    @HSBC @HSBC_UK your customrr service teams ability to call back is terrible. I've been waiting 6 months for news on my chargeback dispute.

  • TheLongMarch Ted Whitton (@TheLongMarch) reported

    @HSBC_UK What is going on with your App Update EVERYONE is complaining. Login Security Code does not work and I can't access my account anymore. Come on how can you release an app this bad?

  • liltravis1k luh travis (@liltravis1k) reported

    @HSBC_UK Yes I have been since I made my account. Maybe it’s because it’s the weekend so it hasn’t been a certain amount of working days or something? Idk.

  • AnnabelKaye Annabel Kaye (@AnnabelKaye) reported

    @HSBC_UK He is totally broken by this experience. Are you suggesting he spends another 5 hours repeating the process?

  • SallyOdonnell Sally O'Donnell (@SallyOdonnell) reported

    @HSBC_UK Emailed on the 6th and 8th of January! Still awaiting a response!! Great customer service!