Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (13%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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gill pea
(@gillpea) reported
@HSBC_UK Hi, I got a text telling me there was an issue with the submitted ID (but not what the problem was), then an email welcoming me to the new account. How do I know if the new account is set up or not?
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David Karlin
(@davidkarlin) reported
@HSBC_UK You’re missing the point. I know all this information. However, the RIB is a handy document which A French customer can send to me *without* sending me a whole statement with a load of data they wouldn’t want me to see, but is still an official bank document
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Suzanne Cox
(@SC080808) reported
@HSBC_UK Has it gone down again?
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Lyanne Nicholl
(@ThatLyanne) reported
@HSBC_UK I didn’t have any issues with my telephone banking number. Where did you get that from? I couldn’t remember one security question which was a translation four days ago and the operator refused to ask a different question.
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Suzanne Cox
(@SC080808) reported
@HSBC_UK Would be good for your service status page on your website to say the same instead of customers having to find these things out via Twitter
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK Two + weeks since you announced publically 69 branches are closing, when are you planning to actually write to account holders to tell them what is happening to their banking servcies? appaulling customer service!
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Paul Upham
(@Notjustanyuser) reported
@HSBC_UK After 10 years I had to make the trade off between staying and leaving today . You are making the decision for me . You have no accessible customer service team that allows the customer any voice in a reasonable time . The only alternative is to take my business elsewhere.
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Willow
(@CunnierFunt) reported
@gb2cv @HSBC_UK Oh my god I agree!!! I've just been passed in circles by HSBC staff from one to another, transfering me to "the relevant team". They are the ones who have caused the issue I'm trying to resolve and now my online banking is suspended so I can't pay anything! Useless.
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Phill Davy
(@DavyPhill) reported
@HSBC_UK My Saved Payees are refusing to show in online banking, I'm unable to pay bills - can you let me know if this is a widespread issue or just my account, and when this is likely to be fixed?
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Colette B
(@Lollinski) reported
I've been with @HSBC_UK since I was 18 . . . that's 24 years. I'm done. I can't access my app because it stopped working and they told me to reinstall it - but you can't log in to the app or online banking without a security code created on the sodding app.