Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (19%)
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Website (14%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Morgan - 🇺🇦 Volunteering #B2022
(@FrenchWarrior72) reported
from
Worcestershire, England
@HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Dodds
(@LisaDodds10) reported
@HSBC_UK not even a call centre in India! He was working from home! Where is the security in that???
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DiddleDani Llewellyn #MicrosoftMVP 🏳️⚧️
(@diddledani) reported
@HSBC_UK @markeybeemusic @HSBC_UK as others have pointed out every other uk bank app other than yours has no problem running on beta iOS. This happens with your app EVERY year when the beta iOS for the next major version is release at Apple WWDC. Please change your policy!
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GarryK
(@gkq8) reported
@HSBC_UK I am an HSBC Australia customer in the UK and have an expired security key device to dispose of. Can they be recycled here?
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Fashion and Frappes
(@FashionFrappes) reported
@HSBC_UK I don’t understand why you need my name and postcode to fix this? I went when I tweeted.
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Vanessa Brown
(@VanessaBrownCan) reported
@DrProudman @HSBC_UK HSBC didn’t help me either.
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thaNKful OG Fan of NKOTB
(@ac2cnkotb) reported
@DrProudman @HSBC_UK I know this is not necessarily what you mean but I feel the refusal to pay child support also falls in this catagory in ways
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rowan walton
(@lilysurfer) reported
@HSBC_UK @AbnerBrowne HSBC UK corporate giant zero customer care factor! 6-7 hour wait chat service? Every single transaction including between personal accounts following message informing myself I could be a fraudster, is a mentally debilitating utilised by HSBC as a preventative to retain money
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Mariel Ashlinn @ TCAF 100
(@MarielAshlinn) reported
@HSBC @HSBC_UK I have been trying to open an international account for over a month and have not heard from my case manager for three weeks after sending in forms, I have emailed to follow up and when I called this morning was told no one in that division is available to help?
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Lisa Dodds
(@LisaDodds10) reported
@HSBC_UK my husband is on to an Indian call centre and being asked ridiculous questions to reinstate the account. It is taking far too long! Sane questions over and over again. 40 minutes and still no help!!!!
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Daniel Wilkinson
(@DWilkinson86) reported
@HSBC_UK @diddledani However, being prevented from running the app just frustrates customers. Perhaps see the benefit that beta testers can help you to find bugs and support your own internal test process. 2/2