HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 03/01/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AbiFowler Abi Fowler (@AbiFowler) reported

    @HSBC_UK Is there an issue with your mobile app? Not able to connect to payees when trying to transfer money.. thanks.

  • Adfrydland Adam Frydland (@Adfrydland) reported

    @HSBC_UK How am I supposed to pay a cheque in when my local branch shut, the next closest has reduced opening times so I can't go out of working hours and the branch near work has also closed? App won't work on a cheque for this amount (and rarely works anyway)

  • RhianonD Rhianon Davies (@RhianonD) reported

    @HSBC_UK trying to set up an online saver account, but website keeps telling me I can’t as I’m not a UK tax resident, which is not true. Can’t get chat to stop going around in circles to even get close to asking the right question!

  • Jasmine36755293 Jasmine (@Jasmine36755293) reported

    @HSBC_UK is there currently an issue with making payments? On the app and internet site I can't make payments, it states loading and then an error message occurs, I need to make a payment today - thank you

  • almahra9ll . (@almahra9ll) reported

    @HSBC_UK Help....... suck ya mother

  • ImmortalDamned DarkManOfPeace (@ImmortalDamned) reported

    @HSBC_UK Thanks for your response, it’s working ok now, was down for me for almost an hour.

  • Ellie_Stricky Ellie (@Ellie_Stricky) reported

    @HSBC_UK you’ve taken nearly £8k from my partners account but the money isn’t in the intended account and now you can’t tell her where the money is…who can find this out for her? Your customer service team aren’t being helpful, they were supposed to call her today and didn’t!

  • agogodanza Rhiannon (a real Welsh which) (@agogodanza) reported from Dunvant, Wales

    @HSBC_UK as a customer, you said you'd help out during these times of need. That statement is a lie.

  • Guillau12380520 Guillaume (@Guillau12380520) reported

    Thank you to @HSBC_UK @HSBC for an hour long conversation during which I confirmed ALL my personal details but you REFUSED to get me access to my account.

  • Guillau12380520 Guillaume (@Guillau12380520) reported

    Say @HSBC_UK if I don’t have access to my account, how am I meant to know if anything was debited yesterday? It’s not like you’re always quick to show transactions… #makeitmakesense #securitybreach #imtheowneroftheaccount