Is HSBC down in Great Malvern, Worcestershire, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (18%)
-
Login (18%)
-
Transactions (3%)
-
Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
-
Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
-
Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
-
Andy Morgan - 🇺🇦 Volunteering #B2022
(@FrenchWarrior72) reported
from
Worcestershire, England
@HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Lu
(@LuSchmoo) reported
@CatchTheseWords @HSBC_UK Have you also tried it through the website on your computer? They may be able to do it for you if you direct message them your account details depending on whether they can access customer accounts from social media.
-
J W
(@JW46678474) reported
@HSBC_UK I've just tried to log in to my mobile banking app and it is asking me to set a PIN code to replace my previous secure key password. Is this correct?
-
Sam
(@Sam87800821) reported
@HSBC_UK @HSBC_UK Thanks for the reply. I have requested one on 27 Mar and I still did not get it. Do you provide tracked mailing service as well? Thanks.
-
claire lewis
(@claireedith) reported
@burychap @HSBC_UK Maybe a business debit card to use in the post office or change your rules from 2 to sign to 1 to sign might be an option to help out
-
Connor Scott-Gardner
(@CatchTheseWords) reported
Hello @HSBC_UK I am a blind customer and I can no longer add a new payee using your app, as the button to select whether it's a business account is no longer accessible using a screen reader on my phone. Please can you sort this out as I'd like to be able to access banking.
-
Sarah Tempest
(@Altogether_ST) reported
Oh my god. @HSBC_UK you are the worst, we've been trying to get the funds from a cic account for 2 years now, we've filled in forms, went to the branch filled in more forms, mandates, trying to call today and been transferred to 3 different people then hold for 15 mins. Help!!!!
-
Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
-
Howard Nicholls
(@surreyjack27) reported
@HSBC_UK shocking customer service. Lost international payment. Official complaint made 8 days ago and still no response from @HSBC_UK
-
James Hadley
(@jh_bucky13) reported
@HSBC_UK In the app it says 'forgot your password?' so I click it and it tells me to go to the website, enter my username and choose forgot password. So I go on the website and enter my username. Below memorable answer it says 'forgotten your digital secure key password?'
-
Steve Hunt
(@cyc1one1000) reported
@HSBC_UK @CatchTheseWords Can't you raise a defect to your dev team in Leeds that they've missed a field with regards to accessibility for some customers without specific customer details?