HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 12/07/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • saljmc saljmc (@saljmc) reported

    @HSBC_UK have been trying to get through to customer services for 40 minutes! Why is it taking this long?? How long before someone answers??

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK @BBCCiN HSBC BROKEN AGAIN

  • robinrimbaud Robin Rimbaud - Scanner (@robinrimbaud) reported

    @neglectsound @HSBC_UK @HSBC I don’t, nor the budget to spend on trying to fix what should not be broken

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK HSBC BROKEN AGAIN

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK HSBC BROKEN AGAIN

  • venicejan_29 Janet Kerr (@venicejan_29) reported

    @HSBC_UK I can't access the Standing order and Future Payments details. When will this be fixed?

  • tynanch Chris Tynan (@tynanch) reported

    @HSBC_UK @AGlowInTheSky I am also experiencing this same issue - getting a 503 error when clicking "Check payee details" on the app

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @HSBC_UK It’s been 2 weeks since I sent of my postal application to switch my child trust fund to HSBC. I am an existing customer. Have had no communication from you regarding this as of yet. Nothing in online banking or in the post. What should I do?

  • sdthomas1983 Sion Thomas (@sdthomas1983) reported

    @HSBC_UK Having spent over an hour to speak with one of your advisors, to be spoken to with totally incompetence, I have to say your customer service has got to be one of the worst I have ever encountered. Shocking behaviour and attitude. How do I place a complaint please

  • L1sa130466 Lisa (@L1sa130466) reported

    @HSBC_UK an hour trying to get through yesterday and currently sat at 45 minutes now. Employ more people to man your phones - this is ridiculous and totally crap service!!!