HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 02/25/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MelinaLoBartolo Melina (@MelinaLoBartolo) reported

    @HSBC_UK Hiya, I have done both but I am afraid its still not working. I get "fingerprint recognised", a "please wait" that lasts 1/2 a second and then nothing . Maybe going to my local branch to have a look ? Thanks! M.

  • MelinaLoBartolo Melina (@MelinaLoBartolo) reported

    @HSBC_UK Hi again! I am afraid it's still not working. I use my finger to open the account and it says the fingerprint is recognized but then nothing. Same with digital secure key password. I enter the psw then nothing. Same with fast balance etc... Thanks! Melina

  • SteveandNat Steve (@SteveandNat) reported

    @HSBC_UK Pity your customer service is so crap

  • Guestlandlord Richard Webber (@Guestlandlord) reported

    @HSBC_UK Ank - think this might be the reason I can access account via a browser I rarely use!

  • MelinaLoBartolo Melina (@MelinaLoBartolo) reported

    @HSBC_UK Alright, will try updating chrome then uninstall/install hsbc app later today and fingers crossed this is it. In the meantime, thanks for your time and help!! :) Melina

  • 2e1bts adrian chapman (@2e1bts) reported

    @dentynell @HSBC_UK My in-laws fell for the post office one. Luckily they mentioned it to Becky and she was like empty your account now ! They attempted £500 down to £100 before giving up.

  • keeleymcevely Keeley McEvely (@keeleymcevely) reported

    @HSBC_UK Is there a known issue with notifications for the app?

  • mharsley88 Mark Harsley (@mharsley88) reported

    @i_Jess @HSBC_UK The app on my phone was working fine for me this morning mate

  • SuzyG70 Suzy Griffiths (@SuzyG70) reported

    @HSBC_UK hi is the app chat not working or is it just my be? Tried it yesterday and today but getting error code 1001?

  • karamanugur1 Uğur Karaman (@karamanugur1) reported

    @HSBC_UK Hi, can I make a GBP transfer from my account in the UK to another GBP account in Turkey? I tried this once but the money came back to my account a week later. Please help.