Is HSBC down in Great Malvern, Worcestershire, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (64%)
-
Website (18%)
-
Login (9%)
-
Withdrawals (5%)
-
Transfer (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
-
Andy Morgan - 🇺🇦 Volunteering #B2022
(@FrenchWarrior72) reported
from
Worcestershire, England
@HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
-
Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
-
Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
-
Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Smith
(@SarahSm06637354) reported
@HSBC_UK Yes, after an hour(!!!!) on hold I finally got through to get my redemption figures to leave HSBC once and for all. Your processes are awful, and despite me trying to feed this back for the last 4 years, nothing has changed. So bad, you were forced to compensate me with £600!
-
@W1ngman86
(@W1ngman86) reported
@HSBC_UK I’m sorry to complain but I’ve tried to upgrade my account to premier three times now once in branch was given the wrong information and now have called three times and been on hold for over 2 hours each time and given up. Can someone help me please!
-
Karen Wiliams
(@KarenWilliams66) reported
from
Sydney, State of New South Wales
@HSBC_UK pls could you provide me with the ph no for a non hsbc customer calling from outside of the uk. The one on your website is for existing customers. Ty
-
THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
-
FK
(@FK4039) reported
@HSBC_UK Would rather you invested in getting some staff to answer the phone in customer services first
-
NA #StillWearingAMask #BrexitChaos #JohnsonMustGo
(@NadiaA2015) reported
Why does @HSBC_UK have such an awful internet banking system? Going round and round in circles trying to work out how to activate a new secure key and there is NO information to help. The virtual assistant is rubbish. Why can't you make this easier???
-
Patrick Donegan
(@HardenStance) reported
@HSBC_UK This is the second time in two weeks I've waited an hour - AN HOUR ! - to get through to customer services on the phone. Mind-bogglingly bad.
-
Max Vingerhoets
(@maxivinger) reported
@HSBC_UK i recently closed my account and thus am not able to log in online anymore. I keep receiving emails for your about important documents in my online account - how am I supposed to access those?!
-
Tim Brownson
(@TimBrownson) reported
@MichaelHeppell @HSBC_UK I know they're part of the same but first direct would be a better option. I'm just about to move. Most banks are too stupid to understand how much people value customer service.
-
Alison Davies
(@aadavies) reported
@HSBC_UK Sorry to be another complaint about waiting times to speak to an advisor....Perhaps if the first operative hadn't spent 35mins trying to reset & give access to the WRONG account, I wouldn't have been cut off when your offices shut 30 mins later.