Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Morgan - 🇺🇦 Volunteering #B2022
(@FrenchWarrior72) reported
from
Worcestershire, England
@HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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🔆
(@Bring_Sunshine) reported
@HSBC_UK Why is HSBC the only UK bank with 'high demand' 'Long telephone waiting times' message on your website. Why is so hard to get help from HSBC?
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Terp VRS
(@TerpVRS) reported
@sazcass @HSBC_UK Interpreted a call, spelling out last name saying, 'This is the interpreter, not sure how to say it". He said "You have to say it for verification". Few secs. of "I don't know" & "you have to", so I phonetically butchered it. The customer was allowed to finish their business.
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JayNI
(@JayNI944) reported
@HSBC_UK you ******* **** bank. Closing my bank account for, you don't listen or do your job correctly. Now I'm losing out on being paid and are going to be back logged on paying my bills. ******* **** bank, giving no notice or information about what happened with my account
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Sboroblu
(@Sboroblu) reported
@HSBC_UK your level of service is a disgrace, you don’t answer the phone, you respond to messages, you don’t action the call back. What do your customers have to do, to get your support?
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Jay Turner
(@JayLTurner) reported
@HSBC_UK @PeteSQ I've just spent an hour and a half going round and round the 'digital banking help tool' and back and forth between the app and the online site. I can't generate a digital secure key password! The online site won't switch to physical key.
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notsyor
(@notsyor) reported
How bad is customer service now? I emailed a company for advise and am still waiting after 2 months. Another large organisation I have been on the phone for over an hour to be asked stupid questions @HSBC_UK @TheYankeeCandle
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Craig
(@craigw87) reported
@ChaseSupportUK hi can you help? As @HSBC_UK won't supply me the AN and Sort code for my CC can you tell me how I can setup this payment on the app?
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK Do you actually read the posts? Don't point me to a password reset point me to actual information on the status of the app and the ongoing, many days now problems for android devices, I guess all the hsbc bigwigs are on apple
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Peter Wilson
(@PeteSQ) reported
@HSBC_UK After the recent update to your mobile banking app it now just crashes. Unable to do online banking. Please fix ASAP. Samsung S20.