HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 11/18/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (18%)

    Website (18%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

  • FrenchWarrior72 Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • dthoreau Dominic J Thoreau (@dthoreau) reported

    So, good IT professional that I am, I restarted my phone, because turning it on and off again works surprisingly often. This didn't change anything at all, @hsbc_uk still don't have a working phone banking app.

  • casby21 Katherine Hennell (@casby21) reported

    @HSBC_UK is anyone else still having problems accessing the mobile phone app? They sad it was fixed but I’ve rebooted ant tried disconnecting from sky network and still can’t acces my app

  • Hash_that_tag Hashtag (@Hash_that_tag) reported

    @HSBC_UK your app is down!

  • Proflo1989 Proflo (@Proflo1989) reported

    @KamaljitUbhi @HSBC_UK Same, and the website won't let me log in either

  • ste_sully Sully (@ste_sully) reported

    @HSBC_UK I switched to HSBC a few weeks ago. Tried setting up online banking but need telephone security number. Tried calling to set one up but says I need telephone security. Can anyone please help? Hitting a brick wall here

  • Dflat_x Chloe Sharp (@Dflat_x) reported

    @HSBC_UK having issues with the app saying something went wrong, please try again for the past hour. All up to date.....not sure if it's just me......

  • TomAppleby17 Tom Appleby (@TomAppleby17) reported

    @HSBC_UK my HSBC mobile banking isn't working

  • TomRatcliffe2 Tom Ratcliffe (@TomRatcliffe2) reported

    @HSBC_UK banking app not working... Is there a general issue?

  • BeauPaperCuts Beau Paper Cuts (@BeauPaperCuts) reported

    @KamaljitUbhi @HSBC_UK Same here. And the website says there aren't any issues. I deleted the app and redownloaded thinking it was a glitch and now I can't remember my username! @HSBC_UK you need to make it known on your website there are issues for some customers

  • Chris_weedon78 Chris Weedon (@Chris_weedon78) reported

    @HSBC_UK is the online banking system down today..get a GSA error and Mobile app states error