Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@ajnt) reported
@HSBC_UK hi. Is your fraud team all working from home? Loads of background noise, kids shouting and screaming, 3 different calls all cut off at random points. Makes me feel very nervous about giving bank details. Used official 100135 and 031832 numbers from website.
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Helen Costello
(@HelenCostello4) reported
@HSBC_UK why is it taking so long to fix the problems with the App? None of us have a local bank to pop down to. It would be helpful if you were more transparent about what the issue seems to be.
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foxieze
(@foxieze) reported
@HSBC_UK Please sort iOS app. Crashes within the first 20 seconds of it opening. It's been a problem since August, and still had no more information on when this may be fixed.
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AP Rhondda
(@ae_parry) reported
@HSBC_UK might have got the prize for the worse service ever. 15 minutes for a person to pass me on to someone else. 45 minutes waiting for that person. Who then explains I will be put forward to a priority team. I get cut off. What a joke of a bank.
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Calum Andrew Morrell
(@drulum) reported
@HSBC_UK And because it's showing £0.00 I am unable to transfer money from my bank account to the card. So I have to wait until the purchases are showing on my account before I can make the transfer. The person I spoke with was very understanding and helpful. I wish the error was clearer!
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Daniel Shepherd
(@Daniel_Shepherd) reported
@HSBC_UK any idea when you will fix the app which has been crashing since the recent update? It is more than frustrating, given it's necessary for security codes too for browser based online banking. Thanks.
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ben
(@bennthumm) reported
@HSBC_UK I can’t find my telephone banking security number on your website it says you need to call one of two numbers and on both lines it asks for the is number !!! which makes@no sense. please help.
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dan.
(@dantoodrippy) reported
Hi, @HSBC_UK your app keeps crashing whenever I open it on my iPhone... I need to get on it asap but I can’t because it closes as soon as it opens. Any help?
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European, always 🏳️🌈💙🇪🇺😷💉
(@AndyEuropean) reported
@HSBC_UK Just wasted another half an hour with your outsourced overseas call centre where English is evidently their fifth language. Is there a UK support centre I can call to get this Secure Key debacle sorted out or would you prefer we move the mortgage away from you?
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becca🐝❤️
(@Rebeccafuller03) reported
@HSBC_UK your app is constantly shutting down when I’m trying to open it?? Any ideas on what to do