Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Bill
(@AndoutInn) reported
@HSBC_UK The App is the least of your problems. Your customer service is in terminal decline. Telephone banking 20 min on hold so I gave up. In branch today to deposit cash, machine not working, no counter service, advised to pay through post office, went to Barclays instead #ByebyeHSBC
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HappyChappy
(@mworley71) reported
@HSBC_UK aside any recent known issues, since your new app launched, I'm finding it it really sluggish and painful to use. Also it seems intermittent as to whether I receive transaction notifications. Are these known issues and being worked on? Thanks Matt
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Andrew Gatehouse
(@andrewg1961) reported
@HSBC_UK Can someone advice me how to pay a cheque in on your app as have tried several time but getting error saying cannot read details … tried on a dark background, flash on but still not working..can’t get to a branch as closes at 3 and still at work. Is there a app update
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RPH 🎲
(@rphx111) reported
My mobile banking app was down this morning for the longest time between which meant I couldn’t do some urgent transfers! Seems to be a more regular occurrence these days. Where can I complain?!! @HSBC_UK
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Victoria
(@v4tweets) reported
@HSBC_UK If I cancel activation on the computer, and try to log in on the app, the app says I need to start activation from online banking...so I start it from the computer again, get the validation code, log in to app, and it does the same, after I put in password 'incomplete activation'
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Melanie
(@xBelle81x) reported
Think it may be time to look for a new bank. Since the @HSBC_UK mobile app 'update' many customers are unable to use it and all the support 'fixes' are basically the customer trying various methods and spending time trying to resolve what wasn't their fault #HSBC
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ツ it Always gets better
(@SEOrocks) reported
@HSBC_UK have you forgotten what a good customer service is? Both HSBC Uxbridge and HSBC Ealing branches need training. Very poor service. #badcustomerservice
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Ben Tasker
(@bentasker) reported
@HSBC_UK Got it sorted by phoning your support thanks. Just for the record though, now that I'm in, the new app interface absolutely sucks. The old one wasn't great, it's almost impressive that your dev team have managed to make it worse :)
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Shane Bjorkman
(@DigitalBjorkman) reported
@HSBC_UK Urgently need HSBC support! Can't use Secure Key so essentially locked out of all Digital Banking. Can't use Live Chat as you need to be logged in! In another country and call wait times are costing a fortune and I've still not been able to talk to an agent! Someone help
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Spin
(@Monkey__hanger) reported
@HSBC_UK Please can you provide me with an email address for the mortgage service centre so I can send documents that can’t be sent by fax.