Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ami Louise
(@ParaPixie) reported
Public Service Announcement: Never apply for a @HSBC_UK credit card. Flawed crappy application process that damages your credit score and even worse customer service after they screwed up. @MartinSLewis
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Gixersix
(@gixersix) reported
@HSBC_UK I uninstalled the app and reinstalled it.....now its working again
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Lisa Kearney
(@LisaKea84738702) reported
@HSBC_UK Just been informed no bank statements can be automatically produced on my account as there have been only credits and no debits during the last five months. It would have been good customer service to let me know when this commenced - but this isn’t you!
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK week later and still waiting for the complaints dept to reply to me ..my god how busy must they be with customer complaints ..I'll give you a few months to reply as you must have sooooooo many complaints ...
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clive
(@clivegonsal) reported
@HSBC_UK customer service cut my call 3 mins to 2000 hrs without resolving my issue
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Dave Hiley 🇪🇺 👟 🍰☕
(@davidhiley75) reported
@HSBC_UK Just tried to find out why my mortgage payment has gone out 2 weeks early only for the not particularly pleasant "customer service" operator to fob me off saying she won't help without sort code and account number which I don't know as I bank elsewhere! Not happy.
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eamonn mcandrew
(@eamonnmcandrew) reported
@AlishaSunnyAdam @HSBC_UK Because they are not interested in anything but the bottom line If you have a child and have to leave early one day they will have a problem They dont want that ,they want to ring you in morning and say come here like a dog Thousands of staff laid off and they are hiring? Hahaha
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Paul Trickett
(@trickett1956) reported
@HSBC_UK 50 mins waiting to speak to someone then line cut. This follows 25 mins waiting and line then cut off. Supposed to be premier service but apparently no service at all
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Lisa Kearney
(@LisaKea84738702) reported
@HSBC_UK Just been informed no bank statements can be automatically produced on my account as there have been only credits and no debits during the last five months. It would have been good customer service to let me know when this commenced - but this isn’t you!
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK Your having a laugh arnt you !! Have you idiots ever heard of a thing called "customer service"" you should GOOGLE it , may leatlen something you know NOTHING ABOUT