HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 10/17/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (20%)

    Website (20%)

  3. Login (11%)

    Login (11%)

  4. Withdrawals (2%)

    Withdrawals (2%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeyBrunsdon Mikey Brunsdon (@MikeyBrunsdon) reported

    @HSBC_UK hello, I’m trying to close my account but I don’t have access to the online banking. I’ve tried printing out the form to send off but it’s printing with dark pages so you cannot see the information Can you send a copy please ?

  • nandripov Neil Dewar (@nandripov) reported

    @HSBC_UK providing some of the worst customer service I have ever experienced. Over the phone and in branch

  • hollyhyanez Holly H Yanez (@hollyhyanez) reported

    I believe @HSBC_UK @HSBC (I am sure it’s not just #hsbc) don’t really care because it’s such a pain to close your account and open a new one but not hanging on any longer, an hour and half waiting for an agent to help me give the bank business is too long for me #accountclosing

  • Wifeandmother_ Shelley (@Wifeandmother_) reported

    Morning @HSBC_UK. Is it possible to gain third-party access using an EPOA. I've tried the website, but the application form appears to be for POA requiring a registration code that I obviously don't have. The EPOA isn't registered. Thank you

  • Iradraz FZzzz (@Iradraz) reported

    @hsbc_uk is a worst bank, suspended our business account since last 2 months for their own stupidity. we dont have access to funds, hence our business is suffering; may go burst, as struggling to make & receive payments and end up having bad credit ratings, what a sh*t service.

  • Ganopuppy Gaynor Richards (@Ganopuppy) reported

    @HSBC_UK the customer service for HSBC is appalling. Lost my commercial card mid December,great challenge to get through to anyone to report it, chaotic inconsistent advice from HSBC call centres, fraudulent transactions have now been charged to my account. V poor service

  • adilsultan Adil (@adilsultan) reported

    @HSBC_UK Terrible banking experience. Wasted 1 hr 30 mins to reselve a query regarding extra tuition fee charged for a UK University, but failed. Long waiting time on phone, no email on their website. Only option is chat box where one has to deal with a bot.

  • xoGEAxo Gea 🦋🔮 (@xoGEAxo) reported

    @HSBC_UK I’ve been waiting to speak to someone for over 35 minutes, my switch failed but no one told me. So unhappy. Please can someone help?!

  • Paul06Jones paul jones (@Paul06Jones) reported

    @HSBC_UK That’s the exact reason I was trying to call daily for over a week to no avail. Over 30 years banking with HSBC the service is now an all time low. Will be considering a total change not just for savings!!!

  • DhandapaniSrin7 Dhandapani Srinivasan (@DhandapaniSrin7) reported

    @HSBC_UK , Hello team I can't see my credit card details under Accounts section in my HSBC app, is there any issue ?