HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 01/14/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

  • FrenchWarrior72 Andy Morgan - 🇺🇦 Volunteering #B2022 (@FrenchWarrior72) reported from Worcestershire, England

    @HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • markreddy101 Mark (@markreddy101) reported

    Is @HSBC_UK premier the worst “premier” service??

  • seanrw95 Sean Wood (@seanrw95) reported

    @HSBC_UK, what's the reasoning for the new HSBC mobile app being so slow? I've been trying to use it for the last few days and it's absolutely awful. I'm using an s7 edge. Secondly, why am I not receiving refunds on my account until literal months after I request them??

  • BethCymraes Elizabeth Gibbon (@BethCymraes) reported

    @LlyrDerwydd @XennialJoe @HSBC_UK We had the same problem, manager couldn’t deal with it and a nightmare to get hold of the safeguarding team! When we eventually got hold of a member of the safeguarding team we had their email address and sorted that way and she would ring us directly! Good luck!

  • hhn_88_888 H N (@hhn_88_888) reported

    @dfstoke @HSBC_UK Not working after 3 weeks. Only work around is to go into the store and get a physical key. Truly ridiculous. Please also raise a complaint, only way to be taken seriously

  • Rob67611463 Rob (@Rob67611463) reported

    @HSBC_UK I have updated to ios15 over a week ago and the mobile banking app isn’t working. She. Will this be fixed??????

  • hhn_88_888 H N (@hhn_88_888) reported

    @4d8f1f7258b044d @HSBC_UK Not working after 3 weeks. Only work around is to go into the store and get a physical key. Always the same response. Truly ridiculous

  • hhn_88_888 H N (@hhn_88_888) reported

    @davidaak1991 @HSBC_UK Not working after 3 weeks. Only work around is to go into the store and get a physical key. Truly ridiculous

  • TomQuante Tom Quante (@TomQuante) reported

    @HSBC_UK Your live chat function never seems to work, how do I get help and advice?

  • Cooling____ Paul M (@Cooling____) reported

    @HSBC_UK APP will not work just flashes using iPhone 11 on ISO 15.1 what is the problem

  • anytimefrances Franny Lloyd (@anytimefrances) reported

    @HSBC_UK It'd be nice if you recognised as more than a donkey to be overloaded by malicious and illegal debt like you were overloading a donkey for the further glory of Tom Kemple whom you support in all his lies,perjuries and violence.