Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK I tried and you put the phone down. Been waiting for ages just for you to disconnect the call 👎😠😡
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Morgan - 🇺🇦 Volunteering #B2022
(@FrenchWarrior72) reported
from
Worcestershire, England
@HSBC_UK Is there a problem with the app, it says service unavailable, when trying to login! Can't use online platform as you need to the app.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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van bon nguyen
(@vanbonnguyen) reported
@pcardno @AsdaServiceTeam @HSBC_UK I have the same problem
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hefin t lloyd
(@heflloyd) reported
Dear @HSBC_UK I'm trying to deal with your Card dispute Team. I feel as a customer, your advisors are not helpful and lack listening skills. How can I resolve and pick up this matter please, with your UK based customer services Team?
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Jamie Palliser
(@jwpalliser) reported
@HSBC_UK the "pay with rewards" app and website is no longer working, won't attempt to sign in or take details anymore, not just me - are you looking into this?
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Judy Bee
(@Indigofrog) reported
@boris_nemesis @HSBC_UK Not just you..I can log in, see my accounts including Invdirect total but cannot open Portfolio at all. Looks like a messed-up website redesign.
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Robyn
(@ReadEquine) reported
@HSBC_UK hoping you can help locate £200 that left my current account via standing order to my ISA on 21st but never made it there. Both online chat and telephone banking mind-numbingly incompetent. Finally told it would be in my account my close today and still has not appeared.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Robbie Tyrie
(@RobbieTyrie) reported
@HSBC_UK It’s easy to see why people are switching to forward thinking banks like starling or monzo with shocking customer service on offer
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van bon nguyen
(@vanbonnguyen) reported
@HSBC_UK Soon people will have this problem
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Graeme Clark
(@pieskylot) reported
50 minutes on hold, @HSBC_UK but your website says phone banking operating normally. So this is the new normal service we should expect then?
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Jake News
(@Lord_Monkos) reported
@Indigofrog @boris_nemesis @HSBC_UK Same issue for me. I’m using an iPad and the “view portfolio” fails to open investment account.