HSBC

Is HSBC down in Great Malvern, Worcestershire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Malvern, Worcestershire, England 12/05/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • lindagask Linda Gaskell (@lindagask) reported

    @HSBC_UK I’ve just spent 45 mins on your website, chat and phone trying to open a joint savings account. I gave up when told that I would have to GO INTO A BRANCH to do this. My other jt a/c is online so why isn’t this more straightforward

  • samedaydoctorUK samedaydoctor (@samedaydoctorUK) reported

    @HSBC_UK Is your app not working this morning?

  • simmytdev Simon Deverill (@simmytdev) reported

    @HSBC_UK is something wrong with the business banking app? When I tap on the app, it says server unavailable, please try and later? Have done this since yesterday and still the same?

  • gottsgirl JJF (@gottsgirl) reported

    @HSBC_UK @HSBC still waiting for someone to help me. The promised call never materialised and my DM remains unaddressed.

  • KashyapSurya surya kashyap (@KashyapSurya) reported

    @HSBC_UK I’ve never seen such a poor customer service, just for an update on credit card application I’ve been on phone for more 3 hours,on hold for 90 mins last Thursday and I was told call back request has been raised and I will be contacted within 48 hours. It’s just pathetic

  • kaafitweets tina (@kaafitweets) reported

    @HSBC_UK I need immediate assistance with setting up my account, customer care lines are all busy and I am in a fix here, please contact me.

  • Trophies247 Trophies247 (@Trophies247) reported

    @HSBC_UK Internet Business Banking not loading on website, not giving option to enter login details?

  • goro_uk chris gardner (@goro_uk) reported

    @mattGNRfan @HSBC_UK Had a similar experience, unfortunately I got through to someone after 29 mins who up the game of #TERRIBLE service. 5 weeks of going around in circles

  • TOrynski Tomasz Oryński (@TOrynski) reported

    My @HSBC_UK saga update: ironically called customer care departament sent me an email saying they are investigating and that they are sorry I am having issues with them. Still no attempt to contact me with some actual solutions.

  • 11Whos whos_your_Buddha_11 (@11Whos) reported

    @HSBC_UK how can I get in touch with Noel Quinn or Mark E Tucker..I don’t want to deal with jokers/customer executives. I don’t want to send you personal message either. Being as a premier customer I do hold that small privilege. Regards