Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Manuel
(@da51lva) reported
from
Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Connick
(@SeanConnick10) reported
@HSBC_UK Thanks will seen DM now . It is more the fact that their seems to be no urgency in resolving my issue
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Southport Reporter
(@SouthportReport) reported
from
Formby, England
Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.
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nrg
(@nrg23900340) reported
@HSBC_UK this is the final time I will give you my time in trying open an account with you. I cannot believe how impossible it is to move my account to your bank. If I don’t get anywhere today I will be joining first direct.
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Brian Parker Artist
(@brianparkerart) reported
@ShappiKhorsandi @HSBC_UK nationwide - been with them since about 1978 when the high street banks pissed me off once too many. proper customer service with emphasis on the service.
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vengeance-daemon
(@VengeanceDaemon) reported
@HSBC_UK hi, trying to transfer some funds in debit account into credit card account but won't let me move or add as payee - help?
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John McGloin
(@JohnMcGloin10) reported
@HSBC_UK dear HSBC, Ive initiated a current switch over 2 weeks ago and I still don't have a phone identification pin - my old bank account will shut this week and I'll be left unable to manage my money online. Going into a branch isn't possible as I work 7am-7pm. Need help!
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Claire Moore
(@clairesteel) reported
@ShappiKhorsandi @HSBC_UK “At pace” always irritates me. It’s usually used to mean quickly but pace can be slow and so is meaningless. See also: exceptional
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Nitrous Oxide 🏴 🇺🇦 Babysitting TFG
(@IamVyv) reported
@HSBC_UK Your customer service is atrocious! Using the phone is not an option, as I am hard of hearing! Chat does not connect me to anyone. The app does not let me do what I wish to do, which is to increase a DDI payment. Your chat bot is useless too. How may I achieve my aim?
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Phil Crow
(@notcrowie) reported
@HSBC_UK @financialombuds Afternoon @HSBC_UK no response to the email listed above over two hours ago. Please find and confirm if you have any service level agreement to respond to enquiries. Greatly appreciated. A further twenty minutes spent just now trying to submit again. Follow up email forwarded...
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don king
(@bojangles1mr) reported
@HSBC_UK what have you done to online login please?