Is HSBC down in Great Malvern, Worcestershire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Kerr
(@venicejan_29) reported
@HSBC_UK I am unable to access the list of standing orders and future payments. The message says "Unable to load domestic accounts" . When will this be fixed?
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Felicity Small
(@dramaticpenguin) reported
@HSBC_UK ive tried raising a dispute in the app three times now and got an error message so trying phone banking. Been in hold for 45 mins now and constantly being reminded that i could use the app. If it worked i would!! #crapservice
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Aaron Cater
(@_aaroncater_) reported
@HSBC_UK It’s been 2 weeks since I sent of my postal application to switch my child trust fund to HSBC. I am an existing customer. Have had no communication from you regarding this as of yet. Nothing in online banking or in the post. What should I do?
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Soni Kaur
(@Sohnikk) reported
Tried calling HSBC over the last week, spent a total of 7 hours on the phone and still haven’t spoken to anyone. Tried the chat functionality, and it asked me to call 0345 7404 404, same thing. So, @HSBC_UK I declare your service broken. I can’t access your service! Advice?
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PlanetRobot
(@PlanetRobot2) reported
@robinrimbaud @HSBC_UK @HSBC That is pretty awful mate, Im so sorry to hear that. The banks have a duty to protect their customers from this sort of thing, its appalling that you cant get any sort of answer from them 🙁
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@neglectsound @HSBC_UK @HSBC I don’t, nor the budget to spend on trying to fix what should not be broken
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK I’ve tried to make credit card payment for a kitchen I’ve bought. It’s been declined twice. Been told to contact fraud detection team. I Can’t remember my telephone banking security number so cannot access the fraud team. I need this payment authorising.
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Janet Kerr
(@venicejan_29) reported
@HSBC_UK I can't access the Standing order and Future Payments details. When will this be fixed?
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Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK @BBCCiN HSBC BROKEN AGAIN
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Philip Wright
(@drphilipwright) reported
@HSBC_UK Hi. Just closed a current account with HSBC. Expected to still be able to access statements online but these have all gone. How can I obtain recent statements? Thanks