Is HSBC down in Stourbridge, Dudley, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent HSBC outage reports came from the following cities: Birmingham, Wolverhampton, Stourbridge, Bromsgrove and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Birmingham |
Mobile App | |
| Wolverhampton |
Login | |
| Stourbridge |
Transactions | |
| Bromsgrove |
Mobile App | |
| Stourbridge |
Website |
Community Discussion
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HSBC Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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$un❤️
(@Sun18000) reported
from
Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Erica Basnicki
(@ericabasnicki) reported
@HSBC_UK And waste more of my time? No thanks. The only promise @HSBC_UK can make is that if something goes wrong, the customer is screwed. I’d rather that be publicly viewable, and spend my time looking for another bank.
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ElMostafa Omar Elbeh
(@mostafaelbeh) reported
@HSBC_UK Email sent by all details to hsbc Egypt...I hope they can solve the problem..
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beffjones
(@beffyjones) reported
@HSBC_UK hi, I’m getting a GSA error come up when trying to use online banking and a ‘service temporarily unavailable’ when logging into the app. Tried reinstalling the app but not worked, need to send money urgently please can you advise
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Tess Hope
(@TessHope3) reported
@HSBC_UK What is wrong with your website? Impossible to login. It keeps freezing. Now you have closed thousands of branches there is simply no way we can access our own bank accounts. Please get the website sorted out.
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Ed Marsh
(@ed11e) reported
Usual useless service from @HSBC_UK transfer money to another account, gets flagged as fraud despite the account holder being the same name, tell me to call them and then leave me hanging on the phone for ages. Absolute joke of a bank.
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Kenzenvision
(@LKenzenB) reported
@HSBC_UK the worse updates I've seen in years. I understand you may not have the staff to handle all points of contact but no contact at all? Phone lines down, website down, app down. Branches don't handle cash or print out statements with letter heads. Are you still a bank?
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Sam McMullen
(@SamMcMullen6) reported
@HSBC_UK **** you and your **** bank and your ******* scam of a freud team you my have closed my account but you will not be getting the card back as i distoryed it last year so **** the lot of you
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Chris Fuller
(@ChrisFuller65) reported
Had 2 calls with @HSBC_UK regarding an item on my credit card. 1st Agent verified me and was putting me through to to another department. I ended up back at the beginning. The next Agent asking the same questions as the first would not verify me. So problem cannot be resolved😡
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Nigam Joshi
(@NigamJoshi) reported
@HSBC_UK HSBC always have busy phone lines. I guess because too many people have complaints about their s**t services and incompetent team. HSBC have no appreciation about customer's time however their time very valuable. They don't have even an email of their complaints' department.
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Neil Pretty
(@neil_pretty) reported
@HSBC_UK just been to the Beckenham branch to open a child’s account. Looked on the website for opening hours, got there 12 mins before closing to hand over forms, they wouldn’t open the doors, tried to fob me off to another branch and tried to claim I had to do it online, even