Is HSBC down in Edinburgh, Scotland?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (58%)

2. 

   Website (18%)

3. 

   Login (18%)

4. 

   Transactions (3%)

5. 

   Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• Sheila Jardine (@SheJardine) reported 5 minutes ago from Edinburgh, Scotland

  @HSBC_UK is your online banking down? I can’t access

• Marie McKenna (@mazzamac1969) reported 52 minutes ago from Edinburgh, Scotland

  @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

• Sheila Jardine (@SheJardine) reported 56 minutes ago from Edinburgh, Scotland

  @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Rachel ✨ (@rachieface_) reported 5 minutes ago

  @HSBC_UK Hi, I've recently got a new phone and I can't log back into my app. I've requested both the email and SMS activation codes but the SMS code never comes through (have tried multiple times). I know you have the correct contact number. Can you help? Thanks

• Aisha Colon (@AishaColon14) reported 7 minutes ago

  @Mantas_Cern @HSBC_UK Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.

• Michelle (@TeacherDurbs) reported 8 minutes ago

  @NikkiEmmaCross @HSBC_UK Mine looks different but takes longer to open and flashes onto a new look login page. I'm too scared to login in case it's a phishing scam.

• The Chumpasaurus (@TheGrumpasaurus) reported 10 minutes ago

  @HSBC_UK also the desktop website just logged me out after a minute... I am genuinely entertaining the idea of closing my account as you're just giving me the run around.

• MJ (@bobajob1414) reported 10 minutes ago

  @HSBC_UK Yes, eventually. Started the chat at 19:09, ended at 21:38. Information given has turned out incorrect too. I was told my card had no issues, only to has one of your team just call to say my card had been used fraudulently! Poor show all round.

• Percy (@Percy796322501) reported 13 minutes ago

  @HSBC_UK has the worst customer service I've ever experienced. I haven't been able to speak to their complaints team in 6 months, and given that the complaints team refuses to contact me directly it's impossible to resolve my complaint. Financial Ombudsman is the only option.

• The Chumpasaurus (@TheGrumpasaurus) reported 15 minutes ago

  @HSBC_UK Can't get Fast Balance anymore because you fools updated the app. Need to login. How can I do that when the Secure Key is on another phone? You ******* idiots.

• Alex Batlin (@AlexBatlin) reported 19 minutes ago

  @HSBC_UK been trying to open an account for over a month, still nothing. Can't contact you on the number supplied on the email as you need an acc number to proceed, well I don't have one. Pretty awful service.

• Percy (@Percy796322501) reported 22 minutes ago

  @HSBC_UK This is the same @HSBC_UK who say it "may take up to 56 days" to provide a response to complaints. What they fail to mention on their website is that they may also completely ignore your complaint, and refuse to let you speak to the complaints team to try and resolve it.

• Sandra Jones (@SandraSjj) reported 24 minutes ago

  @ScoutLouise3 @HSBC_UK I'm in exactly the same situation today. My son's App stopped working last week and we still don't have it sorted out.