HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/18/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (25%)

    Login (25%)

  3. Website (9%)

    Website (9%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • raymasseytweets Ray Massey (@raymasseytweets) reported

    @ErinBakerMotors @HSBC_UK ‘In keeping with our efforts to improve customer service…….lessons learned… going forward….. platitude platitude …. Bla blah blah ….’

  • chrissmith7979 Chris Smith (@chrissmith7979) reported

    @HSBC_UK @iPoof To fix an issue for a version of iOS not supported by Apple (other than CVE updates) you’ve broken your app for users of possibly the most supported version of iOS. At month end, no less! Do you even bother to test your apps any more, or do you just fling them out?

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @runner_nomad @HSBC_UK I agree. Four days with no simple fix for them is ridiculous. Just shows that @HSBC_UK is awful for customer service #hsbc #hsbcuk Time to move on

  • FrecklesFieldo Emma Tetlow (@FrecklesFieldo) reported

    Always a pleasure, trying to speak to @HSBC_UK on their live chat... Staff connect and then obviously leave their computer or otherwise pay no attention to chat, as it goes 5+ mins without them even acknowledging it's connected. This is a recurring issue. "Jeniffer" this time.

  • lilmisshoudini Paula 💋 (@lilmisshoudini) reported

    @HSBC_UK @Gabriel67599374 You say that like it’s easy to do!!! Sort your **** out and let us revert back to the previous update that worked in iOS 15!! You do realise it will be released to all iPhones next month then what?! I’ve just switched from Halifax to you lot and what a mistake!

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • lady_raff Raffaella (@lady_raff) reported

    @HSBC_UK Shocking service. Husband applied to switch his current account on 25th June- was told repeatedly when he phone everything was fine but there has been zero correspondence and no action to arrange the switch from the current account. We’ve now cancelled the application.

  • wowsometime wowsometime (@wowsometime) reported

    @HSBC_UK whats going on with HSBC HSBC secretly closed 10's of London branches and secretly left branches has NO COUNTERS NOW, but HSBC proudly says branches has wi fi as a branch service.For 2/3mln people in one part of London I found only 3 branches with a counter NOT OPEN ON SATURDAYS!

  • HeatherPrivett4 Heather Privett (@HeatherPrivett4) reported

    @HSBC_UK and @Barclays are there any known issues with bank transfers at the moment? My friend has had money disappear when transferring between hsbc and Barclays #missingmoney #dodgytransfers

  • FrecklesFieldo Emma Tetlow (@FrecklesFieldo) reported

    @HSBC_UK I would have thought that once an agent is connected to a live chat, that is the customer they are dealing with, surely? No, I didn't get the help I needed.