HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 12/27/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (23%)

    Website (23%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AmandaCCAF Amanda Fuller (@AmandaCCAF) reported

    @HSBC_UK what is going on with Internet business banking? Been on holiday, someone has changed the layout of the page and its just a blank screen.... fix it quick please I need to pay my VAT 😠

  • leehinds Lee (@leehinds) reported

    @HSBC_UK spent most of the day trying to call your team, 45-60 minute wait times only for your systems to hang up every time with no fix!? Credit card approved but no terms sent out? Really unacceptable

  • _David_J_White_ Dave J White (@_David_J_White_) reported

    @PhilMyers53 @HSBC_UK Sacked them off in 2013. Their behaviour and ‘customer service’ from 2008-2012 was absolutely abominable. Seems they’ve not improved in the decade since.

  • DaveSumter Dave Sumter (@DaveSumter) reported

    @HSBC_UK why is it that I can get a 1.7% instant access account for you via Flagstone, but not directly with you..? Even though I've been a business customer for 15 years..?

  • AmandaB74458934 Amanda Bishop (@AmandaB74458934) reported

    @HSBC_UK holding for ages. Not getting sec checks on app when using my cc so can’t give codes. Who can help?

  • nicfrb Nicolás (@nicfrb) reported from Rothwell, England

    @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

  • Smaylors Emma Taylor (@Smaylors) reported

    @HSBC_UK why is it possible to access my pin on my phone via your banking app? Surely the whole point is that you dont have your pin written down anywhere? If my phone was stolen and accounts accessed surely this is a massive security issue?!?!

  • helicopter_red Helicopter_red (@helicopter_red) reported

    @HSBC_UK Hi when is the banking app going to be updated so I can use it again?? Been almost a month with no access! I have been checking for updates almost daily! I’m on iOS 16

  • TKaelle African girl (@TKaelle) reported

    @HSBC_UK 3 months requesting information on my credit card dispute and till now,u haven’t been able to update me on what is going on.ur stage 1 dispute team said they can’t help me because they have no access to stage 2 team info.Absolutely a joke

  • Prashantkulkrni Prashant kulkarni (@Prashantkulkrni) reported

    @HSBC_UK how to reset telephone banking security number bcz i call customer care from last 2 days but no answer?? Very bad service 😔😔😔