HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 11/27/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mitchpink40 tracey mitchell (@mitchpink40) reported

    @HSBC_UK why is it so impossible to speak or get help from anyone at HSBC? Phone lines too busy, chat can't help, branch can't help, so who can help? Banked with you for 35 years and realising now how utterly useless your systems are. Time for a change! 😡

  • gawjarvis GARY (@gawjarvis) reported

    @HSBC_UK been waiting over 25 mins to speak to someone for the call to be cut off terrible service

  • colourblindorg ColourBlindAwareness 🇺🇦 🌻 (@colourblindorg) reported

    @Kathy_CEO_CE @HSBC_UK We moved our account to another org after writing to their CEO. Totally frustrating, staff can't override the computer and use their brains. They offered us £100 compensation - insulting, turned it down. They obviously don't want the custom of charities/CICs.

  • georgedthompson George Thompson (@georgedthompson) reported

    @HSBC_UK Why can’t someone just call me? You’ve got my mobile number & I’ve got all our security info written down infront of me as there’s that much I can’t remember it all. How (un)secure is that?

  • Lord_Dumont JE (@Lord_Dumont) reported

    @HSBC_UK : I am not sure it is possible to do worst than your customer service. Always more that 30 min of waiting. You guys just does not care about your clients.

  • storm61381 Gillie-Anne Johnson (@storm61381) reported

    @HSBC_UK very poor customer service today. Online chat can't help, been on hold for over 30mins on the phone....... leaving a customer of 20plus years with no funds - Fantastic - will definitely be looking for another bank account now!!!! Shocking

  • callmedadondada DA DON (@callmedadondada) reported

    @HSBC_UK by far worst customer service I’ve received. Meena Jogia from the Leicester branch has ignored my emails and won’t give me an update about my application 🤡

  • amalcolm14 Andy Malcolm 💙 (@amalcolm14) reported

    @Kathy_CEO_CE @HSBC_UK Sorry you are having this experience, I know @JohnGlenUK has been raising the issues of charity bank accounts with major banks to see some improvements, if you email him he might be able to help somehow.

  • Urukhai43477325 @Urukhai (@Urukhai43477325) reported

    @HSBC_UK Unfortunately the credit card payment feature is still not working, it's on the Android version of the app.

  • JimboCharlieAsh Jimmy Canham-Ash (@JimboCharlieAsh) reported

    @HSBC_UK Spent 50 mins on the phone fixing an administrative error on ur side… nice job!