Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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GAZZA P
(@wetgaz1329) reported
from
Dunfermline, Scotland
@itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Samantha O'Neill
(@SamONeillSA) reported
@HSBC_UK As we enter Week 8 of appalling customer service, copious correspondence, phone calls, tweets, HSBC are no closer to rectifying their own error. What does it take to get a simple solution from this awful "institution"?? Get your **** together, HSBC Bank.
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Geoff 💙
(@Geoff1010) reported
@mouthwaite @HSBC_UK Go with a building society. Never had a problem with mine.
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Gill Osmond
(@GillOsmond) reported
@mouthwaite @HSBC_UK Go first direct ! human contact in Leeds on the phone in seconds! 35 years a satisfied customer
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janiceleach
(@janicel25293227) reported
@mouthwaite @HSBC_UK All banks are the same. I’ve had similar problems with Barclays, Lloyd’s and Nationwide. Everything is geared to online and using apps. I know people who work in banks and they are very frustrated and angry with bank practices which do not serve the customer.
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anthony english
(@arfurenglish) reported
@HSBC_UK shocking service at the moment. Impossible to speak to somebody and passed around the departments. I've spent ages trying to sort out the issue you lot created!
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Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
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MJ
(@sparkymcj) reported
@mouthwaite @HSBC_UK Tbh I’ve found them very good. I’ve never failed to get help via their app within 30 seconds .
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JANET FORD
(@JANETFO69927406) reported
@mouthwaite @HSBC_UK They’ve really gone down on my estimation ! Don’t blame you
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world_at_your_feet_86
(@worldaturfeet86) reported
@duffy1972 @mouthwaite @HSBC_UK My app did the same, couldnt even get to the secure key to loggin online. I ended up having to delete the app, request a physical security key. Redownload and reset everything back up over 2 weeks! I did however manage to speak to a person who denied issues with the app....
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Stage Door Johnny
(@StageDoorJohnny) reported
@mouthwaite @HSBC_UK I used to bank with HSBC and I went into a branch to sort a problem they’d caused (set up a loan without enough DD payments) and was told I would need to use the phone in the bank to call HSBC, whilst standing in HSBC… insanity! That was my final straw.