HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/11/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ASFokem Amanda Sandra Fokem (@ASFokem) reported

    Honestly speaking the BEST bank I have been with. Customer service is extremely useful, patient and respectful. Well done @HSBC_UK

  • jm_sheedy James Sheedy (@jm_sheedy) reported

    @HSBC_UK It is shockingly bad. Like speaking to a robot. Half my half an hour call is the customer service representative reading out your policies and terms and conditions.

  • cattykin Oscar's fan (@cattykin) reported from Denby, England

    @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

  • AltoAngel ☔ Izzy 🌧 (@AltoAngel) reported

    @harlequinpub @HSBC_UK They’ve always been utterly hopeless, even when I worked for them. I’m afraid I closed my account a long time ago because of the terrible service.

  • marina_b612 Sestra Karamazov ☭ (@marina_b612) reported

    @HSBC_UK hi, do you have problems today, my app says "service unavailable"

  • Anthcryptohope Anth (@Anthcryptohope) reported

    @LayahHeilpern I have no problem changing my bank neither should you. @HSBC_UK

  • Cobes04 Nick cockburn (@Cobes04) reported

    @AvivaUK @HSBC_UK worst customer service I’ve ever received why pay 12 pound a month for no help on issues

  • sm11ccc James Smith (@sm11ccc) reported

    @harlequinpub @HSBC_UK Doesn’t surprise me from HSBC, we are thinking of moving to Monzo or similar much better service

  • RedLeics Iain M (@RedLeics) reported

    @HSBC_UK That’s what I called yesterday. As I’m not a HSBC customer and it wasn’t my card I cannot get past the automated security.

  • callumcalle Callum Hall (@callumcalle) reported

    @HSBC_UK trying to chat to you on the app after a machine took money out of my account, but no money was delivered, and the app doesn’t load. Please help here please