HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 12/23/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SerenityTutor Serenity Education and Tutoring (@SerenityTutor) reported

    @HSBC_UK here’s a simple solution how about you actually fix your systems so people can access there accounts an move money like we used to be able to without causing loads of hassle. By stopping me making payments you are withholding my money that is theft!

  • JamesAJP20 James (@JamesAJP20) reported

    @HSBC_UK the most recent banking app update on IOS15 has broken your app again.

  • Humesy1987 Fumes (@Humesy1987) reported

    @HSBC_UK I updated my phone yesterday and I’ve deleted my browser history - still same problem

  • robdykedotcom Rob **** (@robdykedotcom) reported

    @markhawker @HSBC_UK Mark, I can help Send me all your savings

  • ichardwilliams Richard Williams (@ichardwilliams) reported

    @JohnnyHunt_0512 @HSBC_UK I experience same when my business account was disabled I thought it can't be fixed again, untill I was referred to @zaddyricher22 he help me to get it back in 50minute's He is experts in recovery any kind of account issue

  • SerenityTutor Serenity Education and Tutoring (@SerenityTutor) reported

    @HSBC_UK I’ve banked with you since 16, well no more. Your customer service is appalling you don’t give a damn about your customers. So I will be voting with my feet and finding a bank that does give a damn about customers. I’d suggest everyone else on here who can does the same

  • Mikethebuilder2 Michael Davies (@Mikethebuilder2) reported

    @HSBCUKBusiness So, you ask me to email you so you can investigate my complaint and "get back to me ASAP ". Well , its 38 hrs since you wrote that. Still no contact. Very poor customer service @HSBCUKBusiness @HSBC_UK

  • stevegroves2004 Steven Groves (@stevegroves2004) reported

    @HSBC_UK the app stills isn’t working in iOS 12 even after the update. It’s been 6 days what is going on?? It’s unacceptable

  • Areyonga Penny Millarman (@Areyonga) reported

    @HSBC_UK Another problem. Today I paid $25 US to a bogus charity on my PayPal account tied to my HSBC account in UK. I cannot cancel with PayPal so I tried my HSBC account but it is useless. I need a messaging service. OK

  • griffmeister255 Andy (@griffmeister255) reported

    @HSBC_UK so someone with £100k in an ISA gets £50 interest a year at best . You can get that a month with @CoventryBS instant access account. Thought you were a banking ‘giant’. Appalling.