Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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GAZZA P
(@wetgaz1329) reported
from
Dunfermline, Scotland
@itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Benji Portwin
(@benjiportwin) reported
@HSBC_UK Existing customer
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Abi
(@Edworfliagiba) reported
@HSBC_UK why is it so impossible to talk to anyone? I've been on hold for over an hour trying to set up a Kinetic Business account. Do you not want my business???
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Jason Lee
(@the_wonk8) reported
@HSBC_UK SORT YOURSELF OUT. I HAVE BEEN ON THE PHONE FOR 4 HOURS TO SORT OUT WHAT IS SIMPLE, YOUR SERVICE HAS GONE DOWN HILL SINCE COVID AND DON'T BOTHER USING THIS AS AN EXCUSE
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Jh
(@hj81111) reported
Agent @HSBC_UK completely wasted my time today. To tell me to ring the same phone number I keep ringing that they drop my call. Horrendous customer service. Been failed. Best to change banks to a competent one. Warning to others. I've been trying 3weeks to resolve my issue
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Bernie King
(@bobdishy) reported
@HSBC_UK I’ve change my mobile to a new one and the hsbc business app keeps saying server down….help
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Suzy Hollick
(@SuzyHollick) reported
@HSBC_UK you really are the WORST bank you don’t care a jot about customers, service, humans. 6 failed hours today trying to speak to a person as I’m locked out my business banking account. You really should be ashamed of yourselves
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Arkam
(@Arkam_95) reported
@HSBC_UK In order to upgrade my basic bank account, will I need to visit a branch? I opened it when I was a student but now I'm in a stable job. It's just my local service branch is 10 miles away.
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Mark G
(@MWGilliland) reported
@HSBC_UK so - 52 minutes on hold waiting to speak with a business banking agent. This is just awful customer service. I have an urgent matter & cannot speak with you…
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Sonu
(@sonumatharu82) reported
@HSBC_UK @financialombuds I seriously need this matter looked into, if somebody can oblige please. I have no access to withdrawing any cash or using any of my card services. Been promised callbacks and nothing has been done. I cannot purchase the bare minimum for survival
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Arkam
(@Arkam_95) reported
@HSBC_UK hi, my local branch will re-open as a digital service bank? Will this allow me to open up a new product such as a new account?