HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 12/05/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Link2076 LinkoVitch (@Link2076) reported

    So I asked a VERY specific question that is NOT covered in @HSBC_UK information on their website, and all 3 times I have been sent the same information that does NOT answer the question. I guess maybe it is time to start looking for another business bank?

  • Mega_Beltz 𝕭𝖊𝖑𝖑𝖙𝖔𝖓 (@Mega_Beltz) reported

    Why is it so hard to request a new login for @HSBC_UK online banking? @HalifaxBank send you a letter with new codes. HSBC want your blood type. Got absolutely no where.

  • oliviagirling Liv (@oliviagirling) reported

    @HSBC_UK hi there :) my phone got stolen so I’m having some trouble linking up my online banking on this device. Is this something a branch can help me with?

  • King__Guy10 Guy (@King__Guy10) reported

    @HSBC_UK I was told to contact complaint special Rhiannon today if issue has not been resolved. It hasn’t but I cannot get hold of her or anyone in that team. In fact when I called I was told that you do not have a complaints team. Please help.

  • JoaoLBosco1 Joao L Bosco (@JoaoLBosco1) reported

    @HSBC_UK I need help with my case. It was money to an account within HSBC that was an account transferred from scammers. I fell in one blow and I have no return now. Put all my savings to buy equipment and unfortunately the bill was a scam. I've been waiting for help for 2 months

  • King__Guy10 Guy (@King__Guy10) reported

    @HSBC_UK @HSBC despite being told to contact the complaints specialist first thing today if the problem is not corrected, the customer service team are refusing to put me through. No idea where I go from here!!

  • Emileafy Emily 🦕 (@Emileafy) reported

    @HSBC_UK I have closed my help to buy ISA which contains more than enough money to receive the government bonus. And yet your letter states I am not eligible. I have called and your agent claims the letter does not state this. They provided no further help

  • RichardBickne13 Richard Bicknell (@RichardBickne13) reported

    @HSBC_UK I read HSBC are teaming up with Shelter to support tenants against landlords. Are you going to offer a similar service to landlords who have rogue or antisocial tenants who do not pay rent. Remember some of your accounts may be owned by landlords

  • BenHaynes09 benhaynes09 (@BenHaynes09) reported

    @HSBC_UK Unfortunately these very long hold times are not a recent thing - it's been going on for 2-3 years. Are you actively looking to fix this by increasing staff levels? It's really bad experience as a customer, and looking through your mentions can see many people saying the same.

  • King__Guy10 Guy (@King__Guy10) reported

    @HSBC_UK turns out the escalated complaints team are no help either. Still no access to my accounts.