HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/09/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported

    @katie__arabella @HSBC_UK That is bad. I recently shut my card down , straight away (via app,) . My wife had fraud on hers and they shut that down straight away (call) . Ok she did have a £200 transaction about a month later, but they refunded that within a week. Really didn't have a problem.

  • Chungusdadon Harry Rowe (@Chungusdadon) reported

    @bet365 @HSBC_UK I’m clicking on the link but get access denied

  • giulioricciardi Giulio Ricciardi (@giulioricciardi) reported

    @HSBC_UK Still can't log in via app on my phone. As such, I can't log in on my laptop. Is this normal?

  • nettykingsly annette king (@nettykingsly) reported

    @LewisLudlam @karlwilkins5858 @HSBC_UK Oh I was going use my HSBC account for my son but if your having issues I won't. Hope its rectified soon. I'm with barclays as my main account they have been extremely good.

  • BearishSterns Bearish Sterns 🇬🇧🇺🇸 (@BearishSterns) reported

    @HSBC_UK is the app working? I am trying to transfer some money to buy some stocks and it will not transfer once I have confirmed with finger print

  • NigamJoshi Nigam Joshi (@NigamJoshi) reported

    @HSBC_UK Hi, can you please let me know the email address for the Subject Access Request.

  • NickiFinn Nicki Lindsay (@NickiFinn) reported

    @HSBC_UK My son's child trust fund has gone awol. Supposed to have been transferred by Friday and still no sign of the money. Can you help?

  • emile_hokayem Emile Hokayem اميل الحكيّم (@emile_hokayem) reported

    Hey @HSBC_UK I hate to use Twitter to shame anyone besides warlords but your customer service is absolutely the worst. Zero trust in your services and responsiveness. You have let me down, a longtime customer who will now incur massive costs because of your incompetence.

  • OliKirk89 oliver kirk (@OliKirk89) reported

    @LewisLudlam @HSBC_UK First direct man. Same bank but so much better customer service

  • heyitschl0_ Chloe 🎀 (@heyitschl0_) reported

    @HSBC_UK I need help with my business banking but there’s no other way to get in touch with you as phone lines & live chat are closed. I really need to try and solve the issue tonight.