HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 12/04/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsWilliams1981 Laura Williams (@MrsWilliams1981) reported

    @HSBC_UK @BigIssueBebe I have the same issue, the statement has all sort codes, how do I know which is applicable to my credit card, it is not clear?

  • LifeIsAmazingUK Life Is Tragic. When will the Age of Empires end? (@LifeIsAmazingUK) reported

    @HSBC_UK Hi, I have a payment that comes into my account every month, and I have no idea who the company is or why it comes in. Can you help me identify the company?

  • runwgl Will Lloyd (@runwgl) reported

    @HSBC_UK Hi, I've just reinstalled the app and now I can't generate a security code and my password doesn't seem to work. Help??

  • jon_winkle Jon Winkle (@jon_winkle) reported

    Starting to lose my patience with @HSBC_UK Business. 2 years on and still using COVID as excuse for poor service. Half an hour in the phone queue, get forwarded to the wrong team and then put to the back of the queue again. This is for something I applied for 5 months ago!

  • spiralout77 DMJ 🇺🇦 🇯🇴 (@spiralout77) reported

    @HSBC_UK why do you have to make it impossible to reset your account? I will be switching as soon as possible.

  • MONKEEBITCOIN Monkee Bitcoin 🙊 (@MONKEEBITCOIN) reported

    @RevolutApp I got stuck at a Mexico airport when @HSBC_UK blocked my card for buying a flight even tho they knew I was in Mexico. Thank god I’m a @RevolutApp customer. Managed to book my flight and move on with my travels.

  • theclairehughes Claire Hughes (@theclairehughes) reported

    @HSBC_UK I changed the name which then didn't match so have reverted back. Still 'unavailable'. The account appears on the Payee list as 'Payee being added' but when selected, still is unavailable. If there's not a known issue I'll have to call when I get a spare hour.

  • diebooth Die Booth (@diebooth) reported

    Absolute worst customer service @HSBC_UK Chester branch this morning. Do not appreciate getting smirked at whilst being told I need to phone anyway, after explaining I can't get through on the phone line. Can't even change my phone banking code in branch? Useless.

  • runwgl Will Lloyd (@runwgl) reported

    @HSBC_UK I've now been locked out. Please help!

  • DeliaCazzato Lady Delia of Pinner (Cazzato) 💙 (@DeliaCazzato) reported

    Love it when you’ve been a customer of @HSBC_UK Since 1985 😤 and you ask for a simple statement for another matter to be printed and they give you a telephone 📞 number instead 😳 I was the only customer in the bank 😤 Call that Poor #CustomerService & Laziness 😤😤 #LadyPinner