HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/30/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (25%)

    Login (25%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • dottiepetrs Dottie (@dottiepetrs) reported

    @ElvisLady2 @HSBC_UK Same thing happened to me few weeks back someone on here recommend @GirlsDailyNL he help me recover my locked account In 30mins. His an expert.

  • ThisIsMJI MikeI (@ThisIsMJI) reported

    @mr_james_c @HSBC_UK However, there are customers who downloaded the app shortly after release of the phone, prior to its removal and it *appears* to be working. While some have an app that works with the Pixel 6, there’s been no word what’s wrong and so it could be unsecure for all we know!

  • summitfundraise Louise Morris she/her (@summitfundraise) reported

    @InnovationMatt @HSBC_UK I know right? A multi billion global company, and they can’t point me down an online path to cancel an overdraft (& their annual fee on it) that doesn’t involved listening to crap music for 2 hrs! It’s now a battle of wills!

  • TomQuante Tom Quante (@TomQuante) reported

    @HSBC_UK Your live chat function never seems to work, how do I get help and advice?

  • hhn_88_888 H N (@hhn_88_888) reported

    @yogs_arora @HSBC_UK 3 weeks without any solution. I had no access until I picked up a physical key pad today at the branch. This deactivates any mobile app, which will then need to be reactivated once/if the app is fixed. Very frustrating and poor use of time @HSBC_UK plz fix

  • Jonantz Jon Antoniazzi (@Jonantz) reported

    Any tips on good Community Bank Accounts for a micro charity/club/society? Must have exceptional online services, be able to change mandates easily and have user friendly customer services. @HSBC_UK have been worse than terrible, so anyone but them…

  • searchsyed syed suhaib (@searchsyed) reported

    @HSBC_UAE @HSBC @HSBC_UK disappointing customer experience dealing with HSBC!

  • MyTravelTeacher My Travel Teacher (@MyTravelTeacher) reported

    @HSBC_UK I have now been holding for one hour, 49 minutes and 30 seconds and am FED-UP being told that my call is important to you and will be answered shortly. Utterly despicable customer service. All I want to do is change a direct debit and I can't do this on your app.

  • AndrewP9120 Andrew Perry (@AndrewP9120) reported

    @sandjcleaning @HSBC_UK Totally agree with you. I spent nearly 2 hours on hold yesterday. Currently 40 minutes and counting today. This is becoming a major issue.

  • sunilagrwal Sunil Aggarwal (@sunilagrwal) reported

    Appalling @HSBC_UK customer service waiting times 50+ minutes