HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/19/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (24%)

    Login (24%)

  3. Website (9%)

    Website (9%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HannahMcNeish Hannah McNeish (@HannahMcNeish) reported

    @Ben91530293 @HSBC_UK @HSBC The hold music has already broken me, I think because it reminded me of being trapped on a Kenya Airways flight on runway for 10hrs and having to listen to similar circular earworm torture, so I will never know. Think if you send PR dept evidence they should compensate for time.

  • AllisonSpargo Allison Spargo (@AllisonSpargo) reported

    @HSBC_UK I don’t want an investigation, I would like someone to call me to help me with my query!!

  • JeanWhitehead19 Jean Whitehead (@JeanWhitehead19) reported

    @HSBC_UK I’ve sent an email to the above address,thank you. I am not a business, just a friend who is outraged by such behaviour. I have to use a bank which is not my own but they have someone on the door to help you carry out whatever you need to do. Not everyone is tech savvy.

  • riffat_hashim Riffat Mian-Hashim (@riffat_hashim) reported

    @HSBC_UK as a current customer, I am now considering closing all my accounts and switching banks. I will not be part of the atrocities committed by the XPCC; a pity you can’t say the same.

  • Gti_princess Sarah McCoy (@Gti_princess) reported

    @HSBC_UK why is it impossible to get hold of your customer services?? Re ordered a new card reader weeks ago still hasn’t arrived and spent 40mins on hold!! 🤬

  • bonescanner Geoff Hide (@bonescanner) reported

    @HSBC_UK why business app says service unavailable please try later?

  • MRLV61082187 MRLV (@MRLV61082187) reported

    @HSBC_UK Hello, I’m a business customer, how do I get an MT103 ? Tried to have a chat by phone but after a long wait I had no luck and it’s urgent. Thanks

  • Lucky_Luxy Spencer (@Lucky_Luxy) reported

    @TimWestall4 @HSBC_UK Yeah, I’ve noticed as well, the obvious woke direction of their adverts and posters. They should focus on making their bank modern, as in giving customers a modern, efficient service. The iOS app is about 10 years out of date…

  • heatherdesign Heather Jenkinson (@heatherdesign) reported

    @HSBC_UK @campfr3ddy YOU ALWAYS HAVE A HIGH VOLUME OF CALLS. This is not a new problem. I’m in the process of closing my account/moving to a new bank. I cannot take this anymore. And I still can’t get through! I need assistance TODAY.

  • HannahMcNeish Hannah McNeish (@HannahMcNeish) reported

    @HSBC_UK Thanks-I still need help though. Could someone call me back please?