Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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GAZZA P
(@wetgaz1329) reported
from
Dunfermline, Scotland
@itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK So if you issue me with a cheque book or paying in book it will have the address of my local Pizza Hut after the banks closes?
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Aaron Benger
(@aaronbenger) reported
@HSBC_Expat @HSBC_UK is there anyone at all competent working in your team, I have sent nearly 10 emails to your teams, called and sent official complaints, still no response, absolutely disgusted as a premier customer to be treated like this
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Nigel Marland
(@nigelmx16) reported
@HSBC_UK so I was asked to send you a private message which I did it took 10 mins to respond asking for further details which I sent then nothing. When I sent another message your system said your now closed. Customer service at its worst
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Pooja Tyagi @fitnessByYou
(@PTbeCrazyMedi) reported
@HSBC_UK How you want a person sitting outside UK to connect if there is emergency case? Using international calling -And who will pay for it? You do not have chat support without login. You do not have email id
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mak_mak
(@54321Mak) reported
@HSBC_UK 40 mins to get to 1 out of 32 on chat on my business account. To be faced with slowest conversation ever!!! A reply every 3/4 mins! His reply was sorry holding various chats at once!He couldn’t even help. A waste of an hour.
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Pooja Tyagi @fitnessByYou
(@PTbeCrazyMedi) reported
@HSBC_UK So frustrating that HSBC UK do not have any other alternative to connect with customer support even in case of emergency. U want your customer once out of UK to call using international charges which is huge. I am unable to logon else would have done used chat support.
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@Soulseekingyogi @HSBC_UK I agree. I have been without #InternetBanking access for over a Week now. HSBC appear to be more interested in logging the Complaints process than actually solving the problem (that #HSBC created) swiftly which would mean no complaimt would be neccesary.
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Polly1954
(@Polly004f) reported
@HSBC_UK Why do I need to call. Is this a known issue and if so when will the fix be available. Running latest version of app on iPad.
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ncd_dad
(@ncd_dad) reported
@HSBC_UK It is a complete NIGHTMARE to log in to your online banking system! Customer support is awful on the phone. Outsourcing outside the UK and having representatives telling me they don’t know how to call me back because I am outside of the UK!
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ncd_dad
(@ncd_dad) reported
@HSBC_UK It is a complete NIGHTMARE to log in to your online banking system! Customer support is awful on the phone. Outsourcing outside the UK and having representatives telling me they don’t know how to call me back because I am outside of the UK!