HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/22/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Loubyduck Louisa Brown 🏳️‍🌈 (@Loubyduck) reported

    @HSBC_UK Have you problems with sending OTP via text at the moment 2 days trying to verify my new card on google pay for contactless no texts received..and yes I am receiving other texts so not a signal issue.

  • CallumLow13 Callum Low (@CallumLow13) reported

    What an absolute joke you really are. Speaking to customers like **** blocking cards without there authorization. Just about had it with this bank @HSBCUKBusiness @HSBC_UK @HSBC

  • bfitzsimons_ Brian H. Fitzsimons (@bfitzsimons_) reported

    Hi @HSBC_UK is the issue with your app on IOS 12.5.4. App v2.3.9 fixed now? Any idea what the issue was?

  • thebaines Nelly💙 (@thebaines) reported

    @HSBC_UK Think she had to set everything up again from the start and was able to then log in fine.

  • MatthewRimmer Matthew Rimmer (@MatthewRimmer) reported

    Trying @HSBC_UK's online banking chat support. Already been timed out once because the agent took so long to reply. And the agent's first language appears not to be English which makes communication harder. It's been 30 minutes so far.

  • Piquadro3 Piquadro (@Piquadro3) reported

    Hello @HSBC_UK with your credit card do you need to wait until you have a statement to pay off the balance ? I've tried to pay it through the app but I keep getting a "system error" confirming you are not accepting the payment, thanks

  • AnAutumnPerson autumn person (@AnAutumnPerson) reported

    @HSBC_UK over ONE HOUR waiting for an agent. Every single time I call, it’s “Due to exceptional demand, we are very busy”. Just get more staff please!! Shocking customer service 😡

  • Ibilola_Amao Dr.Ibilola Amao #Africa #Youth #STEM #IT #StartUp (@Ibilola_Amao) reported

    @HSBC_UK Numbers are: 03457606060 or +441226260878 I truly need to speak to a person about your very poor service & customer relations. I have a list of line items to educate your responsible Executive on.

  • nicbedford Nic Bedford (@nicbedford) reported

    I see @HSBC_UK have made one step forward again. App version 2.39.4 is working again on #iOS15. Hope it lasts this time

  • DangerPlayz2 DangerPlayz (@DangerPlayz2) reported

    @jamie_canning @HSBC_UK @HSBC_UK app for IOS has an update now my HSBCUK bank is now working thanks