HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 11/21/2025 05:25

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • bernadi67575267 bernadine (@bernadi67575267) reported

    @HSBC_UK As I said I’m not a business customer. Do you know about this ongoing currency account problem?? It is starting to cause me a huge problem

  • Sall_Baker Sall Baker (@Sall_Baker) reported

    @HSBC_UK The trouble is you keep closing all the branches and in a rural area it's impossible especially when you've closed the nearest city branch that was already 20miles away. It would be nice for feedback to be passed on please as I'm sure he cannot be the only one having trouble.

  • land0nxo landon (@land0nxo) reported

    @HSBC_UK trying to speak to an advisor asap regarding business account but your chat ain’t working online.

  • HayleyHart41 Hayley Hart (@HayleyHart41) reported

    @HSBC_UK That's what I asked your customer service advisor on the phone to do, after an hour and 40 minutes of a wasted phone call talking to him, not only did he not send it, he also gave me wrong amount to pay

  • TopGun_Wani topguntopman (@TopGun_Wani) reported

    @LouiseM78955367 @HSBC_UK I have been hold for more than an hour terrible customer service

  • cyc1one1000 Steve Hunt (@cyc1one1000) reported

    @HSBC_UK My credit card has disappeared from my online banking app on Android... My wife see's the same. Glitch?

  • lakshmiskat Lakshmi Senthil-Kumar (@lakshmiskat) reported

    @HSBC_UK Hi My mobile banking app is not loading since yesterday. I called your contact centre, the staff said that they were working on the same & would be normally working today. But the app is still not loading. I am not able to access my bank accounts & I'm struggling to make pymts

  • janmurph joanne mckeown (@janmurph) reported

    @HSBC_UK I've had problems since the app was updated. I log in and get error code 500, I refresh the page as instructed and then am told I need to log out. Other times my accounts do not load, I refresh the page, the app closes. It's really frustrating. Please help @HSBC

  • No_oemie Noémie G. (@No_oemie) reported

    Hello @HSBC_UK I'm having issues with the new app, it's not recognising my password and now I'm locked out 😱 The security questions are locked too, I don't remember one of the answer.. what's next?

  • bernadi67575267 bernadine (@bernadi67575267) reported

    @HSBC_UK I’m not a personal customer nor business so will they be interested?