HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/25/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (27%)

    Login (27%)

  3. Website (10%)

    Website (10%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Jagchatuk JaguarChat (@Jagchatuk) reported

    @HSBC_UK In the mean time how can I access my banking details?

  • jondrytay Jon Dryden Taylor (@jondrytay) reported

    @HSBC_UK phone agent, 2:45pm (at length, condescendingly): I'm sorry Mr Taylor, but there is no power of attorney on this account. @HSBC_UK phone agent, 3:15pm, given the same details: yes, I see you have power of attorney All this before I even get to explain the actual issue.

  • LauraJDennis80 Laura Dennis (@LauraJDennis80) reported

    So sadly we needed hospital treatment on holiday. Had to claim on travel insurance today. Was on the phone for 15 mins 3 hours later all the funds were in my account. @HSBC_UK exceptional cust service

  • VijayendraAgra1 Vijayendra Agrawal (@VijayendraAgra1) reported

    @HSBC_UK Opened an account online 2 weeks back. Received debit card but no telephone security number yet. Called customer service multiple times and everytime they ask to wait for few more days.

  • asphodelmoon amy 🎃 (@asphodelmoon) reported

    @HSBC_UK are you having issues with cards and online banking? My card keeps declining, I have funds in my bank, it’s telling me I can’t use the online chat as I’m not logged in when I am logged in. I’m getting very frustrated!

  • js_niki niki elvidge (@js_niki) reported

    @HSBC_UK ...poor help given... locked myself out of my debit card..only solution was to re activate at an ATM. Ok,but you've closed all my local branches and taken the ATMs... apparently some non hsbc ATMS offer this solution-but which ones?Offer reactivation online!!!!!!

  • devdrake0 Si (@devdrake0) reported

    @HSBC @HSBC_UK can’t speak to your team through the banking app, it just hangs on “please wait…” Your telephone support team couldn’t help. What gives?

  • MarkDodwell Mark Dodwell (@MarkDodwell) reported

    Normally do all my banking online @HSBC_UK but the one time I need to speak to someone it’s hugely painful experience. Someone is trying to take money from my accounts this morning and the support from you so far in the last hour has been poor to say the least.

  • sachindra_d SachindraD (@sachindra_d) reported

    @HSBC_UK Hi Team I am trying to call you from India and on this number +44 1226 261 010 and I am it says number does not exit. I have an a/c and it is inactive now. need to call and activate it. please help

  • yAwSaRkoholic pApA yAw (@yAwSaRkoholic) reported

    @HSBC_UK @kg_beta This has been frustrating for me. Pls fix it as soon as possible. I think I gotta contact online banking team, I don’t even know what’s going on in my account anymore.