HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 12/03/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • acrossatlas Marcio (@acrossatlas) reported

    @HSBC_UK Thanks. How do I access online banking in the meantime??

  • lillie_benn Lillie (@lillie_benn) reported

    @HSBC_UK Hi ever since I updated to the iOS 15 and also updated your app I can’t access my internet banking? This needs to be sorted asap :(

  • samlouwakefield Sam Wakefield (Hird) (@samlouwakefield) reported

    and also - if you’re going to close branches or only open them for people who don’t work, then maybe you need to think about giving telephone banking more control to actually help customers! @HSBC_UK

  • hhn_88_888 H N (@hhn_88_888) reported

    @HSBC_UK it has been 3 weeks since I have been unable to access my HSBC UK app, is this acceptable?

  • Mandy07250963 Mandy (@Mandy07250963) reported

    @HSBC_UK I have been trying to connect to International payment team and they are not able to give me answers why payment has been reversed back to my account. Is there anyone who can help me with my query. Thank you

  • KeithGill28 Keith Gill (@KeithGill28) reported

    @HSBC_UK @BBCCiN Also God help them if they have to fill in your safeguard 4 months trying the last 3 with your help line and you still want more information? What now my DNA ffs

  • hhn_88_888 H N (@hhn_88_888) reported

    @Smithsonadam @HSBC_UK This has been the response for weeks and nothing has been resolved @HSBC_UK this is a real issue for customers. I have the same issue and have no access to my account. How can I make an official complaint please?

  • Sau100rav Saurav Kumar (@Sau100rav) reported

    @HSBC_UK Hi Johanna, is it possible to connect to HSBC UK through Emails? I am desperately trying to get the Digital secure key on my registered indian mobile number for my UK account, but I am not getting it. Can you please ask someone from UK customer care to call on +91 9561774405?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • hhn_88_888 H N (@hhn_88_888) reported

    @HSBC_UK what is being done about customers not being able to access their apps on the pixel6?