HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/31/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (27%)

    Login (27%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmymasinclair Jimmy Sinclair (@jimmymasinclair) reported

    @HSBC_UK What do you offer persons who have been scammed by your clients that due to your crappy customer service and fraud unit which are impossible to reach and very dismissive to something as serious as identy theft and fraud?

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • cogshifter Julian (@cogshifter) reported

    @HSBC_UK My secureid card ran out of batteries: I cannot use online banking to order a new one. Cannot find a way to speak to anybody via phone support. Help!

  • jtwoseven7 JT7 (@jtwoseven7) reported

    @HSBC_UK just had an email about an old account with money in. Are you able to help?

  • YogeshMail Yogesh Mishra (@YogeshMail) reported

    @HSBC_UK My credit card is not working for contactless. What happen all of sudden. How to know? Who can help me? I need on call supoort.

  • EvaaaGrace Eva Ernstzen (@EvaaaGrace) reported

    @HSBC_UK I have been waiting for a call back from a specialist team member for going on 3 weeks, I was advised it would be within 2 working days. You're customer service is appalling

  • njouannem Nick Jouannem (@njouannem) reported

    @HSBC_UK Hi folks, I can’t seem to log into my account on iPhone via HSBC app using FaceID. The app recognizes my face, shows green check mark, and then goes back to login screen.

  • AdanVeho Adan Veho (@AdanVeho) reported

    @HSBC_UK Hello. I have an account but moved back to Australia since 2017. I left money there for personal reasons. I dont have that red thing to access my online banking. HELP!!!

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • tomwhoscontrary CD8+ T-Anderson (@tomwhoscontrary) reported

    @HSBC_UK I'm trying to register for online banking, but it's not working. Codes mostly don't arrive, when they do the app says they're not valid, and now when i ask for a new code it just says "Error". Is there someone i can phone to sort this out?