HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/27/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • edchef64 nigel 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@edchef64) reported

    @HelenWilson34 @warnerhotels @HSBC_UK Thats terrible

  • davidcouzens David Couzens (@davidcouzens) reported

    @HSBC_UK you would know if you could be arsed to answer my call. Sort out your staffing issues.

  • Bubsey4 Bubsey (@Bubsey4) reported

    @HSBC_UK It is the latest version clearly an issue from HSBC UK end

  • centuryantique Matt Crowson (@centuryantique) reported

    @copperdale @HSBC_UK It’s no surprise that when independently measured, their service standards are awful compared to other banks. The figures are on placards in the branches, and they’ve been consistently terrible for years.

  • M31535663 Marina (@M31535663) reported

    @HSBC_UK i need to make urgent transfer have been waiting an hour on the phone and then spoken to two agents and they transferred me back to the switchboard ???? Appalling customer service. Still unable to do anything

  • JustinBarker77 Justin Barker (@JustinBarker77) reported

    @HSBC_UK You have utterly awful customer service. My wife is trying to get a digital security key, answered 4 pieces of security information. Can't think of a transaction in the last 3 weeks, told to go to branch - that you don't have. Time to leave

  • southgate_penny Morningbird (@southgate_penny) reported

    @HSBC_UK @nationaltrust It’s a tiny tiny start. Now, to make up for the presumably absolutely massive amounts you have invested in fossil fuels over the past 40 decades could you please make sure no more are taken down and millions more planted. We need billions of trees now.

  • spierjon John Spier (@spierjon) reported

    Hi @HSBC_UK I needed to visit a branch yesterday and was amazed to discover that the opening hours are only 0930 - 1500 and only Mon to Fri. Do you have any plans to open longer to help people who work normal office hours and also weekends?

  • edwin_white24 Edwin White (@edwin_white24) reported

    @HSBC_UK @Bubsey4 Also having this problem @HSBC_UK - I'm on an iphone using the most recent version of the app available on my phone.

  • alixm87 alexandra miller (@alixm87) reported

    @HSBC_UK husbands app updated yesterday and since hasn't been able to log on, tried to reset details online. No reset code sent to phone or email...so trying to call you internet banking help number - it's been 40minutes! Terrible service!