HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/24/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachaael13 Rachael (@Rachaael13) reported

    @HSBC_UK Hi, I am unable to access my internet banking — The app has kicked me out, I’ve tried to reset my password (which it never asks for) and now it’s not allowing me to open it at all. Do you have a number I can call to verify my password change and figure out my app issues?

  • Dorking_Brewery Dorking Brewery (@Dorking_Brewery) reported

    @HSBC_UK our business app hasn’t worked for 2 days just hangs or says server unavailable. Any ideas? Lots of similar comments on twitter

  • nachoprb Nacho. (@nachoprb) reported

    @HSBC_UK Hello, I've been calling for more than an hour trying to book an appointment at my branch and no one is answering. Can you help me?

  • loubex_86 Lou (@loubex_86) reported

    @HSBC_UK I have all the correct docs It's the BF57 from DWP form which seems to be the problem. Wouldn't accept 1st one as it didn't have a stamp on even though official paperwork, got 2nd one stamped 1st and last page as requested to now be told all 4 pages need a stamp on.

  • EvetheKit Eve Sawyer (@EvetheKit) reported

    @HSBC_UK Then I called again for the 6th time to get told that their documents weren’t uploaded for one of the applications but the other did! This is unacceptable service and treatment from you guys! There isn’t even any helpful way to do this!

  • marclequime Marc Lequime (@marclequime) reported

    @AndyTheTallGuy @HSBC_UK It's a public beta, nowhere does it say on the public beta to not install on a main device. Almost every single other bank's apps work with the Public Beta, it's not down to a bug, it's due to HSBC not including iOS16 in their whitelist.

  • EvetheKit Eve Sawyer (@EvetheKit) reported

    @HSBC_UK Absolute joke of how you treat your customers! If you don’t want customers then that fine! If you do, get your system working properly! Your Hooyu system is a complete flaw, unless you have a valid passport, you can’t do anything on there. Then why you visit a branch,

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • boos_home Becky (@boos_home) reported

    @HSBC_UK I keep trying to pay money into my credit card on my app and it hangs everytime it reviews it. Could someone please help with this?

  • actwit83 Adam (@actwit83) reported

    @mip2202 @HSBC_UK Wasting your breathe mate. Every year the same on the betas and every year people complain and its ignored. HSBC literally only bank who actively block app from working and their policy will never change. The app will start working September as iOS 16 comes out, not a day before.