HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/16/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MaximKabaev21 Maxim Kabaev (@MaximKabaev21) reported

    It’s been 2 month already as my @HSBC_UK account is frozen and all of my money in it because the acc is “under the review”. I uploaded all of the documents they requested a month ago and got no response whatsoever since then. Many important plans had been broken because of that.

  • jonie1303 jonie1303 #NHSLove💙 #corbynwasright #gtto (@jonie1303) reported

    @HSBC_UK why do you keep sending me letters when I haven't held an account with HSBC for over 8 years? Why do you still have my details stored? An old login password still works? Why doesn't anyone answer the phone ?

  • top1percentile Nigel Bennett (@top1percentile) reported

    Hello @HSBC_UK In one of your branches, I’ve just been told that it will take up to 4 working days to set up a new payee & make a transfer, if done in the branch. When I asked why & pointed out that it would be immediate if done online, the response was a shrug. Is this correct?

  • Dukevfr Anthony (Tony) Evans (Sign name 'Laughing') (@Dukevfr) reported

    I'd love to go to @HSBC_UK, click on my DD or SO and see a break down of payments made ATLEAST back to the start of the previous tax year! Wouldn't that be helpful!!!

  • PopsAnonymous Anonymous (@PopsAnonymous) reported

    @HSBC_UK I’m asking on behalf of all customers. You failed to provide the service you guarantee so what’s the compensation please?

  • DegsyScott Degsy (@DegsyScott) reported

    just got new @HSBC_UK credit card. 1st Impressions? Crap. can’t register 4 online a/c without Tele Security nbr, but can’t get that without calling 8am-8pm. Tried activating card, “sorry there’s a problem”. So can’t see, do or try. Not a good new customer experience 4/10

  • Kume_F Kume (@Kume_F) reported

    @HSBC_UK you really need to do better honestly. Why should a customer have to wait a number of days in order to set up telephone banking to remove a marker on their account which YOU placed?!

  • stevepog They call me Doctor Word (@stevepog) reported

    @SkylerDevops @Kit_Yates_Maths @HSBC_UK agree, been trying to call them at various times after getting a 'urgently reclaim money in your frozen account' email and can't get thru. Why do I have to pay international call charges when online banking login should still work?

  • blackhairbub Mig (@blackhairbub) reported

    @Nicole_b_2 @HSBC_UK @Fintechsupprt I have access, just not receiving notifications, even tho its ticked on the app.

  • AdewumiSeunEmm1 Scott☄️💥 (@AdewumiSeunEmm1) reported

    @CharlotteDommin @HSBC_UK Talk to @DarcyDrollinger they helped me when support services wouldn’t help me🥺..