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HSBC

HSBC down? Current status and problems in Edinburgh, Scotland

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 58% Mobile App (58%)
  • 26% Login (26%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine
    Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveMUFC___
    Dave MUFC (@DaveMUFC___) reported

    @HSBC_UK - Can’t confirm new payment method with PayPal without it sending a code to my bank. Can’t use app to get code as you haven’t updated your app to iOS16. Can’t login with browser as need to send me a code to my app to get a number, but I can’t because you haven’t updated!

  • You_grackle
    Caro (@You_grackle) reported

    @HSBC_UK this is my 3rd attempt fixing my issue. I am unable to get through on the phone as I do not have a security number. I am trying to set this up! At no point during registration was I given the option to do so. Can someone please assist with a solution that works?

  • emmayvie
    M (@emmayvie) reported

    @HSBC_UK How do I setup a Telephone Security Number? I just need to reset my password as I can't currently access my account! When I call its asks for this number, but how can I give you something I don't have? I'm very confused and stressed.

  • walderston
    ¶ Adam J Wall 🇬🇧 (@walderston) reported

    @HSBC_UK what is your stance on support iOS16 beta. Is it you don't (and actively) block any beta OS?

  • harlando2
    Harlando2 (@harlando2) reported

    @HSBC_UK waiting times on your agents seems to be a problem again. I'm 22 minutes into waiting and all I want to do is ask a question ahead of a large money transfer.

  • McGarryLynn
    Lynn McGarry (@McGarryLynn) reported

    @HSBC_UK I jumped through hoops to open account because you kept getting it wrong then learn today that you’ve still not opened my account but didn’t bother to let me know so I am too late to claim reward - terrible service #HSBC

  • StefanRonan
    Stefan Ronan (@StefanRonan) reported

    trying to pay off my @VirginMoney credit card but error saying bank won’t let me. I contact @HSBC_UK. They say there’s no issue their end. @VirginMoney say no issue their end??? What’s going on???? All I want to do is pay off my credit card!!!!

  • markiebognor
    Mark A Campbell 🐬 (@markiebognor) reported

    @HSBC_UK Why is your app not working on IOS16 I can’t log on and I have e mailed you and you don’t get back to me 🥵

  • sajsekhon
    sajsekhon (@sajsekhon) reported

    @HSBC_UK trying to pay off credit card balance using “pay & transfer” in mobile app. When I get to review payment screen, it is totally blank , not allowing me to confirm payment. I am on ios 15.6. Please look into the issue urgently

  • tvaddict111
    Zorba The Greek (@tvaddict111) reported

    @HSBC_UK Why haven’t your developers sorted out the compatibility with iOS16 yet? I have had no access to my bank account for over a week now as you still haven’t sent me a physical security key!