Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Login (18%)
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Website (14%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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GAZZA P
(@wetgaz1329) reported
from
Dunfermline, Scotland
@itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Ross
(@QcattQ) reported
@WordsmithsUnltd @HSBC_UK I had DREADFUL customer service there. So I left... on your recommendation.
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Gered Mankowitz FRPS
(@GeredMankowitz) reported
What is happening at @HSBC_UK !! Trying to speak to someone and left holding for an hour yesterday and no response and on the line now for 56 minutes and still having to listen to the ghastly music and the recorded voice telling me my call is important!! Appalling service……
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Luana 💀
(@LuanaElisabetta) reported
Christ, @HSBC_UK giving some of the WORST customer service. One person even just stopped on the chat. Yeah, brilliant. So damn rude
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Bunmie Zoë Radioo
(@BunmieZoeRadioo) reported
@HSBC_UK Your customer service is unhelpful. I found a wallet last night with #HSBC card inside. I called to ask if the staff can reach the person (without giving me the person's phone no but to give mine ) so they can get their wallet back. Staff said no. Silly bank 👎
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SuperManu
(@TherealManu7) reported
@HSBC_UK it is UNBELIEVABLE that I went to your branch in Golders Green and NOBODY could help me. The answer was "it is just us 2". Poor assistance, and I have been a client of Three.
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Louise Porter 💙
(@_LMP98) reported
@Dave_Hone @HSBC_UK Unfortunately calling companies out on Twitter is the only way to get a response these days, customer ‘service’ helplines are no help at all
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Keith Sunderland
(@kdrsunderland) reported
@HSBC_UK just spent 90 mins on the phone being told my call was important. It was because I was trying fix a mistake HSBC made. Could employ more people?
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Ben Keene
(@benkeene) reported
Finally leaving @HSBC_UK as a customer of 20+ years. Customer service has often been poor. But lack of action on climate + heavy greenwashing the main reason. Thanks for the reminder @MMMoneyMatter
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Jody Botham
(@jaybeeeee9) reported
What an absolute farce @HSBC_UK, just joined as a customer, want a telephone banking security code and told I have to phone and speak to someone to request it - why, given I can activate card automatically? Tried multiple times, on hold for a while and then just cut off 💩 Awful
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JF
(@frecklesinjune) reported
@HSBC_UK Why would your representatives advise a Customer they couldn't pursue Section 75 claim on request (cc purchase £1000+) because chargeback is necessary in 1st instance. They are 2 different remedies! Is HSBC suggesting internal procedures supersede an Act of Parliament?