Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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GAZZA P
(@wetgaz1329) reported
from
Dunfermline, Scotland
@itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Shenton
(@RachelShenton) reported
@HSBC_UK can you call me urgently. I’ve been trying to contact you for over a week…I’ve spent hours on hold, been cut off, told I’d get a call back (didn’t) and the issue still isn’t resolved 😢
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Matt Burfield
(@MisterBuffers) reported
@HSBC_UK Hi guys. Wonder if you can help. I accidentally forget to cancel a free trial. Any chance I can get a refund on something?
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Kirk Mason
(@KirkosOfficial) reported
@HSBC_UK hi I’m trying to pay off my HABC credit card however I’m unable to on the app as I don’t have a current account with yourselves. Wish I knew this before I opened the account. How else can I make a payment? My own bank are unable to help.
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Anand Gupta
(@anandcheam) reported
@HSBC_UK is the app down? It says Service unavailable
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Liam C Reed
(@ReedyLiam) reported
@HSBC_UK I’ve experienced some of the worst customer service experience in my life today. I’ve rang to follow up on a complaint and both times the person has disappeared on the call after poorly handling the complaint. Colleague overheard in the office and couldn’t believe it.
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@Stoner #BackBoris100%
(@stoner1968) reported
@CromwellStuff I’ve started to pay by cash as the bank’s customer service is shocking! @HSBC_UK @LloydsBank are awful!
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Suzi Thrift
(@SuziThrift) reported
@HSBC_UK Mobile app not working and I can’t call the bank either-security code not working
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Andrew
(@andrewjsutton) reported
Customer Service at legacy bank institutions. This week’s was @HSBC_UK. Chat Bot: useless. Overseas Call Centre: Meh. Legacy Bank Policies (I now have to visit a branch): woeful. App: Don’t get me started. Coded in the 80s. Thanks for existing, @StarlingBank. What a difference.
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Myk Duncalf
(@mykd83) reported
@HSBC_UK I'm getting a SERR_10012 error trying to set up a new payee online, but the status page says everything is working 🤔
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Bielsa brought us to the uplands
(@penderel) reported
@HSBC_UK I am already stuck waiting on a call to be answered. I now have more serious concerns about the underlying issue.