HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/01/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Lord_Dumont JE (@Lord_Dumont) reported

    @HSBC_UK : I am not sure it is possible to do worst than your customer service. Always more that 30 min of waiting. You guys just does not care about your clients.

  • amalcolm14 Andy Malcolm 💙 (@amalcolm14) reported

    @Kathy_CEO_CE @HSBC_UK Sorry you are having this experience, I know @JohnGlenUK has been raising the issues of charity bank accounts with major banks to see some improvements, if you email him he might be able to help somehow.

  • colourblindorg ColourBlindAwareness 🇺🇦 🌻 (@colourblindorg) reported

    @Kathy_CEO_CE @HSBC_UK We moved our account to another org after writing to their CEO. Totally frustrating, staff can't override the computer and use their brains. They offered us £100 compensation - insulting, turned it down. They obviously don't want the custom of charities/CICs.

  • Kathy_CEO_CE Kathy Evans (@Kathy_CEO_CE) reported

    I'm honestly broken down in tears with @HSBC_UK 'business' banking right now. Week 5 of being locked out of our charity's business account; badly written, curt emails; post-only procedures for online services during a postal strike; mindbending hours on call centre phonetrees....

  • SuperITGeek SAMi (@SuperITGeek) reported

    @HSBC_UK for a global bank designed to help customers...you really suck! In the last 90 days, I have had two problems and its the reason im closing accounts with you! It cost me money to get to my money & now i cannot pay a deposit for a house because of

  • mattsiddall Matt Siddall (@mattsiddall) reported

    Is @HSBC_UK app down ???

  • JimboCharlieAsh Jimmy Canham-Ash (@JimboCharlieAsh) reported

    @HSBC_UK why have I been looked out of my finger print sign in on the app????

  • annabirdfr Anna Bird (@annabirdfr) reported

    @Kathy_CEO_CE @simonjduffy @HSBC_UK Yes! I had exactly this a year ago, was locked out for weeks. Terrible service. After a number of unbelievably frustrating issues & hours on hold, we managed to raise the right kind of complaint, got an allocated contact person and finally got a breakthrough. Keep complaining!

  • roua12tnt ろうあ/Roua (@roua12tnt) reported

    @HSBC_UK Hi there, I'm now applying to open an account with you, but your identification app has a technical issue and I cannot upload my IDs. I tried several times, but it never worked. What should I do? Will somebody contact me or will my application be resumed? thx

  • salihinomar01 SalihinOmar (@salihinomar01) reported

    @Kathy_CEO_CE @HSBC_UK Text @techUnlock_ to fix your account immediately