HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/08/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • owen49119156 owen (@owen49119156) reported

    @HSBC_UK your cash machine in Lowestoft has just swallowed my Barclays card up I think it’s broken I only try to get cash out and u took my card who the hell need I call I want this debt Witt tonight and have my card back

  • AggieB85671576 SpiderMum (@AggieB85671576) reported

    @HSBC_UK have to be the worst bank in the UK. Incompetent and customer service is appalling

  • ianrperkins ianrperkins (@ianrperkins) reported

    @firstdirect @HSBC_UK refused to let me to send international payments to Ukraine, I’m so sorry… 😔 the woman on the phone felt awful… @NBUkraine_eng , is there any easier way to send to a legit source to help? #UkraineInvasion #Ukrainians #Ucraina

  • steventang_514 Steven Tang 🧡 (@steventang_514) reported

    @HSBC_UK Hi, is the phone app down? I can log in but then it say Service Unavailable?

  • CharmsOfLight Caryl Haxworth (@CharmsOfLight) reported

    Can anyone recommend a bank other than @HSBC_UK please? I've had enough of customer support that says one thing and does another - that's if I can manage to get through in the first place!

  • Junaid1317221 Junaid (@Junaid1317221) reported

    @CharmsOfLight @HSBC_UK They are very good bank they service is better than hsbc

  • Jumeeno JP (@Jumeeno) reported

    @HSBC_UK My son has just opened a MyAccount but needs a Telephone Security Number. Your website tells us to ring 03457404404 to get one. The phone line won't let us through without the aforementioned Telephone Security Number. Suggestions?!?

  • Ryedale123 Simon Wood (@Ryedale123) reported

    @HSBC_UK how can I make a donation to the Ukrainian government to help them defeat Putin the murderer.

  • caspington Caspington (@caspington) reported

    @HSBC_UK What a bright idea (!?) to replace the digital secure key password with a digital secure key 6-digit pin!!Easy to remember unique password, personal to me - will now have to write pin number down. 'Simpler' - really??

  • cutecutewang wendy.**** (@cutecutewang) reported

    @HSBC_UK The thing is my account is closed due to a overdraft around 18pounds. I was an international student, and I left UK with 0 balance in my bank card. I don’t know there is a overdraft until the account has been closed. I tried to call your telephone customer service 3 times.