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HSBC down? Current status and problems in Edinburgh, Scotland

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 59% Mobile App (59%)
  • 26% Login (26%)
  • 7% Website (7%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine
    Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilLov19979036
    Phil Love (@PhilLov19979036) reported

    @findercomUK @HSBC_UK Don't know how this bank can win awards with its shocking service

  • NicolaGibson15
    Nicola Gibson (@NicolaGibson15) reported

    @HSBC_UK I have been advised you don’t have a telephone team that will investigate my complaint. Randomly transferred to another team, waited 45 minutes but no answer. Making it hard to complain when it appears a bank error has happened doesn’t improve the customer journey.

  • PraveenPatange1
    Praveen Patange (@PraveenPatange1) reported

    @HSBC_IN @HSBC_UK why I get sms from bank when I had closed a/c. Pl. Look this technical error.

  • Bigman38820246
    Bigman (@Bigman38820246) reported

    @HSBC_UK @nationaltrust Customer Service should be your priority. Not trees.

  • TonyGre44564015
    Tony Green (@TonyGre44564015) reported

    @HSBC_UK dreadful customer service, I've now been on hold for over an hour (for something fairly urgent) after being told 'we are just transferring you to another department'. Incredibly disappointing and not what I expect.

  • shiyerman
    avtar mehli (@shiyerman) reported

    @HSBC_UK Sorry don't know how to private message. I rang simply to get a mortgage interest figure on commercial mortgage and no one can help apart from relationship manager who not contactable. I also gad to wait Ihr 30mins for somone to pick phone. I am currently on hold now for 57mins.

  • gkrtjd99
    carlos ☀️🌺 (@gkrtjd99) reported

    @Vicx_100 @HSBC_UK I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • PhilLov19979036
    Phil Love (@PhilLov19979036) reported

    @HSBC_UK I am on a mission now against the bank who helps refugees but can't help its local clients. No response from top management an yet they brag about how wonderful this bank is doing gosh

  • largeparts
    Chris Roscoe (@largeparts) reported

    @HSBC_UK Hi HSBC, are you aware of any app issues ? Trying to open the app on an iPad running iOS 15.2. Tried rebooting etc but can’t get logged in. Any help gratefully received - thanks.

  • Ten4_
    Ten4 (@Ten4_) reported

    @HSBC_UK Multiple times this morning mobile app has failed to generate security code so I can log in on my laptop👎