Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Stafford 💙
(@IanStaffs) reported
Had someone from @HSBC_UK call me at 8.30 this morning talking to me about my credit rating because a payment was one day late after their branch failed to complete the paperwork. Good work guys. And great customer relations.
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David Nesbitt
(@Facula4825) reported
@HSBC_UK 4 months to open a current account, 3 credit checks which makes it look like I’ve applied for 3 accounts. Countless phone calls and emails to your complaints team and 4 promises to ring me back but no one calls. Is this your current level of new customer service?
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Raunak Gupta
(@raunak_gupta) reported
@HSBC_IN @HSBC_UK @HSBC Pathetic service from HSBC. I hold a home loan & asking for foreclosure letter which is not provided by HSBC. No one is responding. No other choice but to go to Banking Ombudsman.
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Lord Tony Shaw
(@TONYSHAW21) reported
@financialombuds @HSBC_UK hello..I would like to make a complaint about the code of conduct of HSBC UK bank.. having used all online security measures HSBC blocked my acc when I tried to make an online payment .. this I can accept but when tried to open my acc it was impossible
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Diane Frachon
(@DFrachon) reported
@HSBC_UK, called you twice today, to hear how my 4 weeks old claim for fraudulent transactions is progressing. Have been waiting >20' each time, to then talk to 4 different people, and: phone is put down on me. How does this make me feel? Not very good. Would like a call back pls
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Lord Trewson Mountbatten of Blakeney
(@TrewsonS) reported
@HSBC_UK Could you please list some of the ones in central london that have coin deposit machines? The website doesnt show. Thanks
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Cunty McCuntface
(@CuntyMcCuntfa19) reported
We had the watered down soup anyway, it was fuckiing awful. I suspect @HSBC_UK are behind the company making this shite.
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Mark de Wit 🦥
(@drmarkdewit) reported
@ScotRail @HSBC_UK @MastercardUK I don't remember the error from the contactless pads but the chip + pin reader says something like "card type not supported". Has happened for weeks at Croy (all machines, ticket office is ok) and this morning at Waverley, Edinburgh.
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Scott Joseph (VO Studio)
(@ScottJoseph_UK) reported
@HSBC_UK Thanks Stef, after a further series of calls, taking most the day, she got passed to the individual in fraud who dealt with the initial case and could resolve the issue. If you have that system then you need to fast track case queries directly to the case handler.
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@MGAlzheimers
(@mgalzheimers) reported
from
Birmingham, England
@HSBC_UK Harborne your customer service is lacking. Queue for ten minutes with change bags to pay in to be told I have to know the amount I’m paying in so he can “check my workings”. Went to the post office and they took it without question - and paid it into my HSBC account 🤯