HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 12/02/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Login (11%)

    Login (11%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KW___04 KW4 (@KW___04) reported

    @HSBC_UK I cannot get through to anyone! Pls help

  • K_Mac_777 Kristina_777_💙_⚡️🧜🏾‍♀️☀️🧘🏾‍♀️ (@K_Mac_777) reported

    @HSBC_UK No problem.

  • Shani_intheUK Shani (@Shani_intheUK) reported

    @HSBC_UK shocking service today. Simple query and have been put on hold for over 1 hour!

  • ThisIsGaryKing Gary King 💙💛 (@ThisIsGaryKing) reported

    @HSBC_UK is there actually anybody in your call centre interested in good old fashioned customer service or do I need to take my business banking elsewhere? #notaskingforafriend

  • JemmaPownall Jem (@JemmaPownall) reported

    @HSBC_UK I transferred winnings from my @paddypower account but I’ve never received the money, yet HSBC say they can’t trace it, and PP say they need proof from HSBC, except it takes an hour just to get through to HSBC! I’d just like my money, yet customer service is shocking!

  • mikeycass64 michael casson (@mikeycass64) reported

    HSBC_UK absolutely shocking customer service, waiting 10 weeks now to open an account - asked to speak to a line manager = apparently they are all in a meeting (what a surprise) what are they discussing complaints????

  • DigiBot DigiBot (@DigiBot) reported

    Just tried to buy the dip for the first time in months, only to find out @HSBC_UK have banned me from spending my own money on crypto.. I guess I missed that announcement. Who ******** do they think they are, I’ll be moving banks this week I guess. Just shows how scared they are!

  • crepesusan Susan (@crepesusan) reported

    @chessterminated @BorisJohnson @HSBC_UK Why not the surveyors/valuers, after all they confirmed the properties were suitable securities. What about those without mortgages, should the lenders pay for them. This is 💯 down to the builders and planners

  • dazzlejones Darren Jones (@dazzlejones) reported

    Don't ever use @HSBC_UK @HSBCUKBusiness for business banking. Awful customer service. Awful handling of fraud victims. Treating victims as the culprit. Unlawful freezing of accounts with no reasons provided in over 2 months. Terrible bank. Never use again

  • carlyjoshaw Carly shaw (@carlyjoshaw) reported

    @HSBC_UK your app/ online servicing is rubbish for trying to update your direct debit amount for credit card. Should be far simpler to change and would therefore help customers to pay more than their minimum payment