HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/04/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Wallfish Graeme Lipschitz (@Wallfish) reported

    @HSBC_UK How often does your managing director get on customer calls to find out how they're going?

  • georgialeawill georgia lea (@georgialeawill) reported

    @HSBC_UK need to reset my password yet it’s telling me to call an automated service which asks me to provide my sort code n 16 digit card number yet i dont have this, i only have a help to buy ISA account, not any other current account or anything????

  • SianneCCWilson Sianne Wilson (@SianneCCWilson) reported

    @HSBC_UK are bank transfers working?

  • liliros85756365 lilirose (@liliros85756365) reported

    @HSBC_UK is there a problem with payments? Unable to process various payments via the mobile app or online banking. Service status says it is ok but all my payments have not been processed. Thanks

  • Laffers Rich Lafferty (He/Him) 💙 (@Laffers) reported

    Tried to pay money into my business account (Tide) from my personal account (HSBC) Kept getting an error despite confirming the account name details. Had to transfer to my Monzo account the from there into Tide. What is THAT about @HSBC_UK ???

  • nackienack René - questioning the narrative (@nackienack) reported

    @HSBC_UK payment transfers aren't working and chat in app is broken. Status update?

  • AngelaCraig14 Angela Craig (@AngelaCraig14) reported

    @HSBC_UK trying to transfer some money to a regular payee on mobile app ,says unexpected error occurred !

  • DorrMalcolm Malcolm Dorr (@DorrMalcolm) reported

    @HSBC_UK Trying to use your chat service to reverse a Direct Debit payment scheduled to go out tomorrow. It’s now been 2 hours !

  • valsgolightly Val S (@valsgolightly) reported

    @HSBC_UK i need do make an urgent transfer (international and the rate is only valid for 2 hours) my app isn’t working and I need a code from the app to log onto online banking. What on earth can I do? Im on hold with help but I’m concerned about the wait. Can you please help?

  • sjp8sue Sue Powell (@sjp8sue) reported

    @HSBC_UK r u having problems again. Tried to move money and it’s not showing on my account. So I don’t know whether I have moved amount or not.