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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine
    Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • SheJardine
    Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • wetgaz1329
    GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesBentleyAM
    James Bentley (@JamesBentleyAM) reported

    @HSBC_UK @JohnnyGill9301 hello, like Johnny I am not an HSBC customer and I need to speak to someone. The number you have provided asks for HSBC account details which I do not have.

  • sarahyhirons
    Sarah (@sarahyhirons) reported

    New customer and trying to check something, your chatbots and 'real' people are useless. I feel I've made a huge mistake already HSBC! @HSBC_UK

  • TheGreenG0blin
    Owen Richards (@TheGreenG0blin) reported

    @HSBC_UK you must have the absolute worst customer service of any bank in the uk!

  • thenicksheehan
    Nicholas Sheehan (@thenicksheehan) reported

    @HSBC_UK But your agents on the phone cannot help people with online applications. They say that themselves. You really need to work on your new customer journey as right now .. I can't see why anyone would want to struggle with it and become a customer.

  • _GeraldHamilton
    Gerald Hamilton (@_GeraldHamilton) reported

    @HSBC_UK My Global Money account is not working, I get error message in the App "You are trying to convert less than £0.01, please change the amount" I've tried different amounts to many different currencys, same error message in a yellow banner. Can you raise with tech team?

  • LePhantomDennis
    Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported

    .@HSBC_UK has to be the worst UK back for customer experience. You can't apply for a fixed rate ISA using a web browser like you can with every other bank, they want you to install their mobile banking app to open the ISA. Ridiculous.

  • LuigiDelHaytero
    Lewis George Hayter (@LuigiDelHaytero) reported

    @HSBC_UK I found a hsbc cheque on my driveway, I've tried calling the bank its not going through to anyone. Is there anyway you can help me return this cheque to the right person?

  • nistaghm
    nistaghm (@nistaghm) reported

    @HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?

  • MahendraJasraj
    Mahen (@MahendraJasraj) reported

    Two people. One joint @HSBC @HSBC_UK account. Same address. Same finances. Yet I’m often delayed and restricted to manage my account while my English partner isn’t. After 10+ years as a customer, I’m left wondering: what explains the difference? #banking #uk #money

  • Dave_Corner
    David Corner (@Dave_Corner) reported

    @HSBC_UK Hi myself my wife and kids are all on the correct version on different devices, and it shows the licence error for all of us when trying to to play in a cheque.