Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (16%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ghislane Hames
(@GhislaneHames) reported
@HSBC_UK For waiting over 1hr 10min I gave up. Tried several more times and now I am now waiting for a call back. I must say that the customer service is extremely poor, not enough branches and not enough staff!!
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Emma Marment
(@EMarment) reported
@HSBC_UK my mobile banking app is saying service unavailable any advice has been like this for an hour? Thank you
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Michael Marchand
(@Mikemmarchand) reported
@HSBC_UK I waited 90 minutes then got to speak to someone and got disconnected, THEN had to wait ANOTHER 40 minutes only to be told they could not help. SMH! busy is not an excuse for poor customer service!
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Guy Alban
(@guy1alban) reported
@HSBC_UK is there a problem with app payments? Keep getting an error message
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Artbyruth_nj
(@artbyruth_nj) reported
@HSBC_UK You never offer support when people want to speak to an agent! l have been waiting days upon days to speak to someone so they can help solve my issue, please stop lying to us about 24/7 support😫😫
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Suzanne Salam
(@SuzanneSalam) reported
@HSBC_UK over 40 mins waiting to speak to an agent and STILL waiting. Get out of the 90s. This is unacceptable. I voiced the same issue through twitter last week, radio silence from HSBC!!
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Michael Marchand
(@Mikemmarchand) reported
@HSBC_UK how come no answers the phone when I call customer service? I'm trying to activate my new account with a # provided by HSBC but no one answers, is this some sick joke? Can you help?
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Christine 🇺🇦 💙 🌈 🇪🇺 Walking again
(@ExhibitionsGM) reported
1/2 Spent a big chunk of yesterday and today wrestling with @HSBC_UK who ‘randomly’ declined husband’s and my credit cards for security reasons without notifying us. The site we were trying to buy from just said ‘transaction failed’ so we retried ++. Husband’s card frozen.
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Minal Jaiswal
(@Minaljaiswal) reported
@HSBC_UK I have been trying to speak to.your customer services since last evening and have been put on hold for 30 -40 mins for long time for 4-5 times. No luck. Also no indication of how long it will take to speak to them. Is your line not working?
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Lucy Davies
(@lucyinker) reported
@HSBC_UK Why change access to the app without informing your customers? I need to move some money around and it’s almost impossible to gain access to my account. Frustrating!