HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/01/2026 08:20

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • kathybain1 Kathy (@kathybain1) reported

    @HSBC_UK I have an issue with HSBC regarding my 85 year old mother and you not accepting a power of attorney. It's not so complicated, but before we go to the press I'm giving you the chance to have someone in a senior position at the bank to contact me, her daughter.

  • aimi0308 Aimi Alcock (@aimi0308) reported

    @HSBC_UK Appalling service trying to switch to you! 2 of us have now spent over 6 hours on the phone to you! You haven't even given us the account we applied for to get the £170 for switching! Might aswell of stayed with our original bank!

  • NinjaNetworkz Robert Kondrat (@NinjaNetworkz) reported

    @HSBC_UK @Lindalodge007 Uninstalled and reinstalled app which helped, now app opens but trying to log in and not receiving the sms activation codes, I'm having so much fun with this...🤬

  • Nathan04117131 Nathan (@Nathan04117131) reported

    @HSBC_UK Hi Jack, All you keep saying is this is not HSBCs problem - I believe this is HSBCs problem as they were the team who misinformed me. You have also stated that only customers can complain - this is factually incorrect and against FCA guidelines.

  • IrvSophie Sophie Irv (@IrvSophie) reported

    @HSBC_UK Am I able to go into a branch to dispute a payment in person? I’m struggling immensely to do with via the customer service line and I’m getting nowhere. They also told methey couldn’t dispute until 120 AFTER the payment, which is not correct? Thanks

  • NinjaNetworkz Robert Kondrat (@NinjaNetworkz) reported

    @HSBC_UK @Lindalodge007 Same here on Android (Samsung A71) tried updating, restarting phone, nothing - it opens and immediately closes. Looks like there is a problem @HSBC_UK

  • Stevebowes3 Stevebowes (@Stevebowes3) reported

    @HSBC_UK I have issues with fraudulent use of a debit card and have so far spent 4 hours trying to resolve the issue with 5 different staff. Do @HSBC_UK even care about fraud ? I think not !

  • 5767production Roual Galloway (@5767production) reported

    @HSBC_UK To be fair Steve this is an open forum. This morning all I needed to do is speak with one of your customer services team about a transaction. Now I have to go through a series of pointless options before I can speak with a human. Yours a mr disgruntled

  • FEJ29 Frances McKellar 💙 (@FEJ29) reported

    Awful service from @HSBC_UK went into to branch to update my name on my accounts, had to sit there for half an hour while systems updated, then had to chase new credit card as not rec’d to find out credit card not updated or new one requested I have to call them to look into it

  • sambakey Sam Clark (@sambakey) reported

    Anyone else having problems with the @HSBC_UK app. Trying to make a payment to someone and getting all kinds of randon error messages