Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (15%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@Shamefull6) reported
@HSBC_UK Hi, I have download your app, and I have tried many times to setup my account, so I can use the app. Every time I try I get an error message saying. We’ve been unable to verify you. Please try again later. What should I do next?
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David Peek
(@P2EKY) reported
@HSBC_UK Anybody awake in customer services this morning that wouldn’t mind picking up the phone? Had a pointless chat with a useless person within the app
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Malcolm Dorr
(@DorrMalcolm) reported
@HSBC_UK Trying to use your chat service to reverse a Direct Debit payment scheduled to go out tomorrow. It’s now been 2 hours !
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myway goa
(@mywaygoa) reported
@HSBC_UK phone died. Tried to set up on new phone. Account locked. Wants me to unlock with my old secure key. How the hell can i do that phone dead.. no key. ?? Been on self help and chat. But going round in circles
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Samantha
(@Samanth43723677) reported
@HSBC_UK I’ve been trying to get a hold of you on live chat for almost 3 hours. Was told it could be 90 minutes but has been well past that now. I have an issue that I need to speak to someone about urgently so not very helpful.
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Val S
(@valsgolightly) reported
@HSBC_UK please advise the best way to log a complaint. I am horrified by the questions I just had to answer by your security team to release a payment as well not having been notified of the money being held which has created other problems. Thanks
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Wood Fired Food Co
(@Wood_Fired_Food) reported
Hi @SquareUK @Square why can’t you pay into my @HSBC_UK bank account today? We’ve never had any problems in the last 4 years that we’ve been with you and there have been no changes to the account details. Please can you look into this.
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Merel Jansen
(@MerelMAJansen) reported
@HSBC_UK been trying to reach your customer service through phone, chat and insta DM since yesterday. Can someone please reply? Re. constant declined payments in Bali, debit card
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Luke Stoughton
(@barnsleybeast) reported
@HSBC_UK trying to open an account for our 11 year old daughter, submitted app in Feb & still it’s not open. Can’t get a straight answer from anyone, branch said we need to call helpline but can’t get through to a human. Not good enough! Going elsewhere unless you can fix 😡
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Val S
(@valsgolightly) reported
@HSBC_UK i need do make an urgent transfer (international and the rate is only valid for 2 hours) my app isn’t working and I need a code from the app to log onto online banking. What on earth can I do? Im on hold with help but I’m concerned about the wait. Can you please help?