HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/12/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • gemsio81 💟🌈🌷Gemma Rust🌷🌈💟 (@gemsio81) reported

    @HSBC_UK is there an issue with Internet banking. I am trying to add a new payee and it keeps taking me out.

  • thewendynewman The Wendy Newman (@thewendynewman) reported from Holmes Chapel, England

    @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

  • pstheonlyone piyush setia (@pstheonlyone) reported

    @MAli78674571 @HSBC_UK And there is no official email address where the complaint can be logged in, I mean do you want us to write to you in post about these complaints which can have them no record, what a brilliant idea of again making customer service worse..POST

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported

    @darlocyndi @HSBC_UK I left HSBC Darlington when I visited one Saturday to withdraw cash for a large-ish purchase (new sofa) and they told me they had no counter service whatsoever at the weekend. Told them I worked full time Mon-Fri so I couldn’t visit during the week, and was met with a shrug.

  • Ten4_ Ten4 (@Ten4_) reported

    @liam7griffiths @HSBC_UK Your Director of Customer Service should be fired with these performance figures😡

  • pstheonlyone piyush setia (@pstheonlyone) reported

    @HSBC_UK Had called in today for an issue regarding my HSBC reward credit card which is clearly unrewarding and ended up being transferred over to 4 agents and wasted 74 min of my time without an answer, pathetic customer service..can someone answer why??

  • Kishuraipk KISHOR KUMAR RAI (@Kishuraipk) reported

    @HSBC @HSBC_UK @HSBC_UAE Writing about HSBC Qatar Branch. The banking system is so much confusion specially transaction related to Credit Card..and felt like its been made to charge customer, even without knowing them. Paid 120$ fine just because of your mistake.

  • LeaFroh Lea Stanke (@LeaFroh) reported

    @HSBC_UK I have a problem. You locked my online-banking, because I couldn't remember the new passwort. I'm abroad and cannot call you for veryfing the automated password reset via phone, I have no money on my sim. I can also not chat with you, because for that I need to log on.

  • GinaManninna 🏹🌳🔴 (@GinaManninna) reported

    @HSBC_UK I’ve so far had two waits of 47 minutes before the line cut and currently 35 minutes. I understand people are busy, but another large bank answered my query within 12 minutes earlier today. I don’t see how HSBC can justify the difference to the customer.

  • Dave__Rogers Dave Rogers (@Dave__Rogers) reported

    @HSBC_UK Hi - I keep getting letters from HSBC saying you’re unable to email me…when I log in to website to change and amend communication preferences it won’t let me and says there’s a problem / error page?