HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/10/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • laraking Lara King (@laraking) reported

    @HSBC_UK Why is it impossible to reset my online banking password and get back into my account without going to a branch? Have jumped through every hoop repeatedly and it fails at every turn. It's going to be quicker and easier to move banks than resolve this, apparently.

  • LauOLau Lau (@LauOLau) reported

    @HSBC_UK When I log into the App - it says “you’ve been logged out” return to log in screen - log in again and back to the same screen. Any idea?

  • SheilaVanloo Sheila Vanloo 💙 (@SheilaVanloo) reported from St Austell, England

    @Kernow_King @HSBC_UK Customer services in this country have gone to ****. Can’t speak to a real person & if you finally get a living being they r worse than useless & couldn’t care less about helping. They have answer sheets they don’t deviate from & companies r affronted when we get pissed off 😡

  • amytimminss Amy Timmins (@amytimminss) reported

    1/3 Also @HSBC_UK one of your customer services in the dispute section was shocking today. Made me feel belittled and was so condescending. I honestly cannot believe the way she spoke to me. @snugsofa was sold, I’ve been awaiting my order since September but currently in a

  • OAGMB91 o (@OAGMB91) reported

    @HSBC_UK I ran out money to call this joke of a bank , all my money is locked in my account and there is NO BRANCH in my country. can’t access my own money but this bank is the same bank holding money for the cartels , absolute HYPOCRISY

  • Christi32437755 Christine Lee (@Christi32437755) reported

    @Kernow_King @HSBC_UK that's terrible 😕

  • pencassam Richard Herring (@pencassam) reported

    Dreadful process from @HSBC_UK @hsbc locking account, plenty of credit, address changed in joint account. Damaged credit rating now!! Appalling service.

  • Haffertee Fiona Baker (@Haffertee) reported

    @HSBC_UK We have got through to someone new who hopefully is competent and does not shut down the chat as they cannot answer a basic question

  • snugsofa Snug - The Sofa in a Box Company (@snugsofa) reported

    @amytimminss @HSBC_UK Hi Amy, I'm truly sorry you had that experience with your bank. I'm aware you spoke to Kristy a few hours ago and she'll get back in touch early next week. Please, rest assured we are doing everything we possibly can to help. I have also sent you an email with more information.

  • mrsamjones88 Sam Jones (@mrsamjones88) reported

    @HSBC_UK are the worst bank in the world worst customer service I’ve ever experienced