HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 12/06/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ArranHouston Arran Houston (@ArranHouston) reported

    @HSBC_UK I just spent the second hour on the phone trying to solve my issue and your staff still can’t get me logged in? The women I spoke to on the phone was horrible and the worst customer service I’ve ever had. My problem remains and I’ve lost 2 hours calling from Japan... Hlp

  • mark120582 Mark Whitehead (@mark120582) reported

    @HSBC_UK do you have department email I can send an issue off to please?

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    @HSBC_UK @ChangePlease How about eliminating the problem of homelessness instead of putting a sticking-plaster on it? People need a housing plan & investment.

  • Sparrowtoo Mike Harries (@Sparrowtoo) reported from Sturton le Steeple, England

    @HSBC_UK cashpoint not recognising pass code for any cards - system issues your end?

  • blackwell_dgf Dave GF Blackwell (@blackwell_dgf) reported

    @HSBC_UK @ChangePlease They don't care, when I was a customer, they said if I wasn't deaf - I would get better service after they kept blocking my accounts - all because I couldn't take a phone call. After my account was blocked 5 times in one week (twice in a day) I left.

  • darrenstanton Darren Stanton - TV’s Human Lie Detector (@darrenstanton) reported

    @HSBC_UK truly disgusting service from a bank that simply does not care about its customers

  • HayleyMichelleH Hayley Humphreys (@HayleyMichelleH) reported

    @HSBC_UK dis a 352 mile journey on the weekend to purchase a specialist light. Fraud team blocked payment and my account. Returned home without lamp. Beyond frustrated!!! Called about 8 times to unblock account unsuccessfully. VERY UNHAPPY PREMIER CUSTOMER. Looking to switch bank

  • chsh7000 sunong (@chsh7000) reported

    @ellpaigex @HSBC_UK Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • femodguru1 Odun (@femodguru1) reported

    @HSBC_UK I just DM'd you just now as I'm unable to access my mobile app nor online banking. Thanks

  • AndyRichman Andy Richman (@AndyRichman) reported

    @HSBC_UK worst customer service I have ever encountered….. absolutely abysmal ….