HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/02/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BonzoBlueEyes Bonzo (@BonzoBlueEyes) reported

    @HSBC_UK my elderly dads been ringing you but you won’t help him, what’s all that about ?

  • kfgomez8 Kelvin Gomez 🇲🇾🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@kfgomez8) reported

    @HSBC_UK I think you could improve your customer service 10-fold quite easily…and perhaps you should. Walked into one your branches to get something done quickly only to be told I HAD to telephone your call centre. I waited for 57 minutes only to be cut off. Really not great!

  • davidkh001 davidkh001 (@davidkh001) reported

    @runner_nomad @HSBC_UK Yes! So slow! All other apps are working 100+ except guess who @HSBC_UK !!!!!!

  • FerMorcillo Fer Morcillo #JB17 (@FerMorcillo) reported

    @keithcollantine @HSBC_UK BBVA in spain now issue cards without a single number. And if you want to make a transaction online for example, you have to get in the app to get new numbers every time. But hotels for example require to show the card you paid with, which makes it very secure but problematic

  • twtt3rtalks wannabe (@twtt3rtalks) reported

    @HSBC_UK your latest iOS app update has broken my banking app and i now cannot get into it once again

  • DeeHunnie Dee (@DeeHunnie) reported from Bedford, England

    @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

  • LeighHo06058915 Leigh (@LeighHo06058915) reported

    @HSBC_UK @kg_beta Anyone else still got this issue ? We are on ios15 beta 8 and I still can’t load the app ?!?

  • _willhand Will (@_willhand) reported

    @HSBC_UK I have a question about my account application, please can I have help with this?

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @HSBC_UK @runner_nomad You don’t seem to know that the previous version was working with iOS 15. Your last update messed that up. You again don’t seem to know that your colleagues are saying a fix is on the way this week. It should not have to wait weeks for the official release #hsbc

  • TamsinWaleyCohe Tamsin Waley-Cohen (@TamsinWaleyCohe) reported

    @HSBC_UK hi, I need to access past statements for a closed personal account, can you help?