HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/09/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • tredtoponty John Lewis (@tredtoponty) reported

    .@HSBC_UK new mobile banking app. Awful, just awful. Slow and dreadful

  • karlwilkins5858 Karl Wilkins (@karlwilkins5858) reported

    @HSBC_UK your customer service is abysmal. Thought you’d like to know

  • pk40130885 pk (@pk40130885) reported

    @HSBC_UK hi, I had problem is "GSA system error" after I type LOGIN name, is it your system problem and not mine ?

  • Magesh_Muthu13 Magesh Muthu (@Magesh_Muthu13) reported

    @HSBC_UK Has got a new feature, if you receive £1500 into your account, you will get that money into your acc but can't use it for for next 48Hrs and they call the feature as transfer checking. Bad customer service. I think @BarclaysUK is a good switch from @HSBC_UK

  • smashers_81 Hannah (@smashers_81) reported

    @HSBC_UK Is there really no other way to change your married name than a branch appointment? I don’t live near a branch - you closed it down

  • staceysteer33 stacey (@staceysteer33) reported

    Does anyone else have problems with @HSBC_UK honestly changed my bank they are so rude on the phone and loads of other things now chilling with a glass of wine after 2 hours sorting this bank out sort it out 🤬🤬🤬 goodbye #HSBC #Banking #goodbye

  • LMB5062 LMB506 (@LMB5062) reported

    @BofA_Help Not sure who is worse you or @HSBC_UK but both completely useless. Folks don’t bank with either of these two! Customer service and communications are impossible/non existent.. there are better out there!

  • iammarcymarc ΜΛRC ΡΛRISΗ (@iammarcymarc) reported

    @NatWest_Help My 80 year old Dad was scammed out of £1200 and you’ve offered him no help. Last year a 34 year old friend was done the same way, @HSBC_UK supported her straight away. Simply terrible treatment of a customer who has kept his money in your bank for much of his life

  • EmmEDavies Emma Davies (@EmmEDavies) reported

    Asked my friend to pay cash into @HSBC_UK, I gave her a paying in slip because the back says not to give my card to anyone. I work full time so I can’t get to the bank. When did they stop counter service? It’s getting more and more impersonal and customers don’t like that!

  • modges_m M@H (@modges_m) reported

    @TDPrescott @HSBC_UK Same here @TDPrescott. Hopeless customer service. But they will aim to resolve your complaint in 8 weeks. Great!