Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Scarola
(@markascarola) reported
@stevejacksonHN @HSBC_UK I used to have this problem all the time with my American account when I moved to VN years ago; back when calling back to America was far more complicated. I'm surprised to hear the problem also happens in the reverse situation.
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James Sangster
(@JamesSangster18) reported
@HSBC_UK Hi Stef my problem is : We are trying to get online banking running for my wife . successfully loaded the app on her tablet trying to get.didigital key your end says it will email a code to my email address however it never reaches me
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Billie Hendrix
(@wassakingtoagod) reported
HOW CAN I BEEN BROKEN DOWN AND WAITING FOR @TheRAC_UK FOR OVER 10HRS SINCE LAST NIGHT AND THEN THEY SEND A NON COMPLIANT RESCUE VEHICLE????!!!!!!! @HSBC_UK TELL ME HOW PLEASE HOW????!!!!
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Alien Spike
(@alien_spike) reported
@HSBC_UK There have been ‘high call volumes’ going back more years than I can remember. Clearly, our calls aren’t THAT important. Else you’d fix the problem.
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Jo Hanna Pearce
(@jhannapearce) reported
Omg, @HSBC_UK. On hold for 90mins and then you just cut the line? Is this your new strategy to handle call volume? Ignoring customers? 😡 And, OMFG your hold music will drive me insane if I have to hear it again. “Your call is important to us!” Is it ****.
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Simon Vassallo
(@smvassallo) reported
@HSBC_UK I am ios rebooted and re-installed. Same issue. Is there a way to get the digital key generator separate from the main mobile banking app?
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Jo Hanna Pearce
(@jhannapearce) reported
@HSBC_UK I’m a *mortgage* customer. I don’t have online banking. The wait time for mortgage “associates” is 30 minutes or more! I’ve been waiting in branch since 12.30!
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Camelia Urcan (Deme)
(@dementica) reported
Trying to open a joint bank account with @HSBC_UK while already a customer is a nightmare. Can’t do it online, and branches are moving to digital so they can’t do it either. So do I just… go to another bank while you guys digitalise?
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Shereen Casey
(@caseydadada) reported
@HSBC_UK been a customer for over 25 years, called today, first time in a long time as I normally just use my app (on hold for well over 15 mins), asked for advice and was basically told there is no team that can help me?!! Are you not my bank?????
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Ziaur Rahman
(@Ziaur_2005) reported
@HSBC_UK No. I hanged up in the end. Plus i am a business customer, this pathetic. We should be given a special priority number but when we call thru the business banking number we are just added to the normal queue.