HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 12/11/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jeremy3892 Jeremy Duke (@jeremy3892) reported

    @HSBC_UK Problems with mobile banking app - screen freezes and is greyed out when I try to login. Any advice? Keeps happening since recent update

  • onslowfc **** Falkner (@onslowfc) reported

    @HSBC_UK please see my earlier tweet about poor service.

  • DvgV92 V92DVG (@DvgV92) reported

    @HSBC_UK there is no set up option for this app... I will go to my local branch tomorrow and let them fix it, I don't want to talk to one of your robots on the phone, I've done that before, never again!!!

  • futurestrader05 David bough (@futurestrader05) reported

    @HSBC_UK @jeremy3892 you can't log on, its a hsbc problem

  • RichardKirb Richard Kirby (@RichardKirb) reported

    @HSBC_UK Any further contact from @HSBC_UK? You haven’t replied to my emails, action not taken. No proper response through Twitter just a standard message. No wonder you’re closing branches down. Customers will choosing banks that help!

  • simonlevans simon le vans 💙 (@simonlevans) reported

    Question @HSBC_UK If a customer of yours doesn’t have a smart phone, or any sort of mobile phone… and therefore no banking app or online banking… Does that mean they have no access to additional verification?

  • Durga3105 Durgamadhab Nanda (@Durga3105) reported

    @HSBC_UK @ddanforster Hi @HSBC_UK why can't you give a go to cross check why the OTP service is not working as expected?? It's really bad behaviour from the bank side towards customers. Bdw sometimes the card also don't work while tapping on the undergrounds .i always carry one more card along wth

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @HSBC_UK So there is STILL a problem with Online services?? This has being intermittent since Saturday and when can we expect a fix to all these issues?!

  • BS3Alex Alex (@BS3Alex) reported

    @HSBC_UK if you are going to have such a needlessly convoluted security process, please offer better help than “clear the cookies” or “try a different browser” for the many, many bugs in your process. Your subpar tech is holding up a house purchase.

  • Jess50083574 Jess (@Jess50083574) reported

    @HSBC_UK been HSBC 37yrs but think it's time to try a better bank! SO many issues in last couple of weeks. Now cannot log on. Had a word code. Last week you changed it to nos. Won't accept my code. Cannot understand all the diff requests: Digital Secure Key? Security Code?WTF?