HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 12/18/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenrcardiff cardiffbhoy (@stephenrcardiff) reported

    25 minutes on the online chat so far with @HSBC_UK and I still haven’t been asked what I need ! Is this meant to be customer service @HSBC_UK ?

  • stephdodds Steph Dodds (@stephdodds) reported

    Really disappointed with the lack of help/response from @HSBC_UK @HSBC so far. I thought banks were meant to protect you from scammers?!

  • littlewren41 Nichole (@littlewren41) reported

    @HSBC_UK discussing my account with an assistant I overheard another read back to a customer all of his details! Address, account number, pin etc! Surely this is a major breach of security.

  • dhendy76 Dandinger (@dhendy76) reported

    @HSBC_UK Well, this is proper useless.. I'm locked out of my account. Get told to call an automated service which tells me that I have to reset my password and then passcode via the online banking app that I cannot access. Absolute mess

  • NeetaDa09340442 Neeta Das (@NeetaDa09340442) reported

    @HSBC_UK there are continuous fraudulent transactions on my husbands debit card. Debit card details are saved only in Amazon website . He has multifactor authentication on , how are strangers getting hold of his cvc, no OTP generated as well ARE YOU SHARING PRIVATE DATA

  • leonahaleyx Leona Keung (@leonahaleyx) reported

    @HSBC_UK you have closed so many branches, and you have not updated Google information, I have visited 3 branches over the past week that’s indicated as open but completely shut down. It’s appalling I just want to deposit some money.

  • mknewman Michelle Newman (@mknewman) reported

    Bloody atrocious service from @HSBC_UK today. New customer trying to open a new account. What a joke - I’ll go elsewhere. #sickofukcustomerservice

  • notbeyonddoubt Abid Ghufran (@notbeyonddoubt) reported

    @HSBC_UK Can someone from UK cust support who has better communication skills not contact me on 07748961687??

  • aviationadict_1 aviationaddict_1 (@aviationadict_1) reported

    @HSBC_UK just wondering I’ve had a Euro currency account for almost a year and been able to deposit Euro notes into it with no issues what so ever, however when I went to put in some coin euros (1,2€ coins) I was turned away because “HSBC branches don’t accept coins”

  • iJaceSummers Jace Summers 🍀🚀🌕💯 (@iJaceSummers) reported

    Hey boys, do we have a problem which is why I’ve only got phone calls from you? #HBCU @HSBC_UK, or are you going to figure it out and walk away?