Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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ebbs
(@ebbs1234) reported
@HSBC_UK your banking app is not working again!!!
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spamvicious 🦻🏻🦻🏻
(@spamvicious) reported
@HSBC_UK I’ve just had missed called and text message from you saying I have to urgently call fraud prevention but I’m deaf as I have been for the last 25 years I’ve been a customer of yours.
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Adrian Stevenson - Planes for Ukraine 🇺🇦
(@aditerrier) reported
@HSBC_UK We bank massively with you. So expect a decent service level which was not reached in the slightest today.
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Ian
(@Ian46371418) reported
@sashayanshin @HSBC_UK Bring it to a branch..... if it hasn't been closed down in favour of telephone or online banking. Seems like a big step back in what they are trying to achieve. Crazy
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Graham Morrison
(@Moggie10) reported
@financialombuds trying to resolve an issue with a credit card balance transfer that wasn’t completed correctly with @HSBC_UK since February 15 and yet no resolution and I’m paying for a transfer that hasnt been done
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Adrian Stevenson - Planes for Ukraine 🇺🇦
(@aditerrier) reported
@HSBC_UK And after being told the issue was apple on 3 occasions your team sorted it…only because we knew it wasn’t and stood our ground…not good service when we have to tell your team that it is your issue 3 times before they realise we are correct
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Steven Elliott
(@StevenE55567842) reported
@sashayanshin @HSBC_UK I had a similar issue told I needed to go into the bank. When I arrived the que time was 45 minutes to see anyone. So I just changed banks
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Sandra Wallace
(@SandraW17259355) reported
@HSBC_UK Totally frustrated and angry! Wasted an hour on the phone this morning! 3 different advisors all singing from different song sheets. Issue still not resolved! # Terrible customer service! # disgusted
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Sasha Yanshin
(@sashayanshin) reported
Our company changed name. This is public information on the Companies House website. But @HSBC_UK want me to print out a confirmation, fill out a form by hand and deliver it to an HSBC branch in person during working hours. Then they wonder why their business is dying.
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A Dark Adapted Heart
(@adarkadptdheart) reported
@HSBC_UK Best bit was the bit where the online bank on the desktop asks you for a security code, but not the one you've just created on the phone call, then activated on the mobile app. It's a new, specially generated one, and the first step to get it reads, "DON'T sign in to the app".