HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 11/24/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Rhian7195 Rhian Rees (@Rhian7195) reported

    @HSBC @HSBC_UK Awful customer service! I am still waiting on a replacement cheque of £1800 when you closed my charity account & wrote a cheque out in the wrong name in October. I have been told the cheque was sent over a month ago, I’ve been to branch and I’ve rung multiple times

  • Quidgizzer sparesquare (@Quidgizzer) reported

    So far I have waited 11 days for a closing statement for my help to buy ISA from @HSBC_UK. This has delayed me buying a house, costing me money. I have spent hours ringing and messaging you this week. Any indication how much longer I have to wait?

  • bouncingball254 The Bouncing Ball Trust (@bouncingball254) reported from Bradley Stoke, England

    So @HSBC_UK why are you shutting counter services down? Visited your Bristol Filton branch to deposit cash into our @CAFBank account and was referred to another branch over 10 miles away!

  • BBeyondmagazine B Beyond magazine (@BBeyondmagazine) reported

    @HSBC_UK astoundingly, unbelievably poor service No service, in fact. No wonder #banking has gone all digital. High street #banks are dead. As is their phone-in service

  • jen725 jen725 (@jen725) reported

    Has anyone else with @HSBC_UK had issues with @AmazonHelp since the credit card thing - my debit card keeps getting refused! No idea how to fix this

  • HamiltonEva Eva Hamilton (@HamiltonEva) reported

    @HSBC_UK any idea when the app will be back online? Can't even log in online as can't get my pinsentry! App won't even open.

  • HarleyTales Lightning Services (@HarleyTales) reported

    @HSBC_UK safeguarding. I failed to complete interrogation on time. Account Frozen to debits but credits still accepted and to be closed. Since 19th November I've had no access to MY money to pay VAT, Rent, Wages, Suppliers, Accountancy fees, Web hosting, Insurers, drawings. . .

  • FutureStylesTV FutureStyles ➐ (@FutureStylesTV) reported

    @barkey1988 @HSBC_UK It’s 2021. The age of digital financial revolution. You have no excuse to put up with this bad service. Move your business elsewhere or go crypto.

  • rjm101163aux Richard Maunder (@rjm101163aux) reported

    @HSBC_UK @ChangePlease But it was HSBC bank who let me down just because of the type of work I do ???????????

  • neilneil2000 Neil (@neilneil2000) reported

    @HSBC_UK really poor customer service from you guys today, Open Banking continually failing and having to do multiple security checks on the phone. 40 minutes later I did it a different way. Eurgh