HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/29/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • gregstwin gregs twin (@gregstwin) reported

    @HSBC_UK @Stonewallhousin So, rich people should help people with mental disabilities

  • DontGiveIn2H8 DontGiveIn2H8 (@DontGiveIn2H8) reported

    @HSBC_UK You lot are an absolute disgrace. My 18 year old fought can't access her trust fund because your staff keep changing the rules. She has provided numerous amounts proof of ID and she has brick walled every time.

  • Nadya_Ar Nadya (@Nadya_Ar) reported

    @HSBC_UK can you confirm calls coming from 08007838422 are legitimate? if yes then why your phone support could not tell me the reason for a call? My best guess is it's a fraud - ?

  • saucysaunders1 Lee Saunders (@saucysaunders1) reported

    @HSBC_UK what exactly is going on with your phoneline? My secure key is locked, I apparently have to contact via phone, yet no one is home. This has been happening over the past 6 weeks now and still I'm locked out of internet banking. Please help me!!!

  • martynwrites Martyn Taylor (@martynwrites) reported

    @MarkEWest @HSBC_UK @HSBC You're labouring under the delusion they should employ people to deal with your problems caused by their incompetence. C'mon. Its the 21st Century. Customer service is a mare being ****** by a stallion for a fee.

  • zamp69wall Miss Popcorn🍿💙🦁❤🇬🇧 #MissSparkleDesigns ⭐ (@zamp69wall) reported

    @scoobydotaxi @HSBC_UK @Barclays It's very frustrating. I believe it's a mix of lack of tellers and floor staff in banks, everyone stressing them out and trying to cope with questions. Online and calling it's an automated voice that maybe doesn't help with your query, then on hold ages. It's pressure everywhere

  • lashgv1 Lash (@lashgv1) reported

    @HSBC_UK @Stonewallhousin I support a few homeless charities and your scheme has never been mentioned on there. You have never advertised this for non lgb. I think you’ve got a seat on the bandwagon.

  • HenryFettes Henry Fettes (@HenryFettes) reported

    @HSBC_UK I’ve been on hold for nearly an hour the the fraud team, and no one is online replying to my chats on your website. This isn’t good enough - is anyone ever going to answer the phone or reply to my queries?

  • MichleLi Michele Li (@MichleLi) reported

    @HSBC_UK @kg_beta What if I have a billing payment due in 2w? and I need to wait for the full release? (tried reverting but doesnt work, need help here!!)

  • iam_anma AnMa Olivar Gadiane (@iam_anma) reported

    @HSBC_UK Hi! I need to send my documents to remove the dormancy block in my account. Is Customer Service Centre BX8 2HB the correct address to use?