HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/22/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @HSBC_UK @DangerPlayz2 This is not true. The last version on the app site was updated 5 days ago and it’s this version that broke working on iOS 15. An update is still awaited to correct the error in the last update which is 2.39.3. We’ve had so many incorrect statements here it just makes #hsbc look…

  • mjocyp Mike Oldham (@mjocyp) reported

    @HSBC_UK what a moronic service you provide to small businesses. I have been locked out of telephone banking because I gave the wrong answer to: “how many of you are allowed to sign cheques?” We never sign cheques. Now I can’t make an appointment at my branch!!?

  • euterpesequence dafyddroberts (@euterpesequence) reported

    good news, virtual chat offers me an email address but does not actually provide it! Virtual Chat places me at the 1st position on the queue-that's something-I am still on hold for the phone. Please .@HSBC_UK I need help. do you simply not care about me! now you have my money...

  • iPoof *iJabbed* (@iPoof) reported

    @Liberation2005 @nicfrb @HSBC_UK The point is it was working but HSBC seemed to change their app to help the 10 people still running iOS 12 and exclude the hundreds of thousands that run iOS 15 thinking the app was now working.

  • James48156343 James (@James48156343) reported

    @HSBC_UK who do I speak to about incredibly poor service? You've supplied bank details and a card for an account which isn't active! I've transfered money to said account as nobody told me their was issues and said money is now stuck in limbo and cannot be accessed. 😡

  • euterpesequence dafyddroberts (@euterpesequence) reported

    @HSBC_UK I got a reply after almost 1 hour on hold. Is that the level of service I shld expect?

  • LiviaGettysburg ViaGetty (@LiviaGettysburg) reported

    @HSBC_UK @MrASingh @gratitudeinart I thought you were a bank? How about waiting 'till you've got banking down before branching out into the arts? It routinely takes over an hour to get through to your call centers, and disputes which are dealt with "in 48 hours" can take 2 MONTHS to be dealt with.

  • EmmaWoolf1 Emma Woolf (@EmmaWoolf1) reported

    @HSBC_UK a bank that blocks withdrawals every-time I try & access funds, despite promises from customer complaints ! Beware. Please pm me ASAP

  • originalblez Originalblez (@originalblez) reported

    @HSBC_UK I still can't access my internet banking because your app doesn't work on my iPhone since your 2.39.1 release. When will this be fixed???

  • KeeliumL keelium lagan (@KeeliumL) reported

    @HSBC_UK Still problems. Every time I try open the app just closes straight away