HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 12/04/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cyberfix_ CYBER SUPPORT (@cyberfix_) reported

    @ajmunn @HSBC_UK can help you get back your Hacked Account,Locked Account,Deactivated Account,Activision Hacked,Bitcoin Help,Account Help,Ask PlayStation,Hacked Instagram,Hacked Facebook,EA Help,Payoneer Help

  • GMjtis Jonathan Tisdall (@GMjtis) reported

    @HSBC_UK Ideally it would be good to do this via your actual service channels rather than in public.

  • GeneralBeave Genevieve Kibby (@GeneralBeave) reported

    @HSBC_UK @andrews_jon Would be helpful if the service-status area of the website had this information available

  • Monkey__hanger Spin (@Monkey__hanger) reported

    @HSBC_UK is there a problem with live docs? It won’t log me in to upload mortgage docs, have verified all details over the phone. Am left with having to take time off to go to a branch.

  • GMjtis Jonathan Tisdall (@GMjtis) reported

    @HSBC_UK My problem is more complicated than that. I have made some progress via mobile chat, which only cuts me off after a few minutes rather than completely refusing to connect.

  • GeneralBeave Genevieve Kibby (@GeneralBeave) reported

    @HSBC_UK @andrews_jon I have the same issue. Updated to new iOS last night. Now app will not open. I need to make a payment and I can’t do it on the app or online as I need the app.

  • GeneralBeave Genevieve Kibby (@GeneralBeave) reported

    @HSBC_UK @andrews_jon I have just spoken with the team. They are unable to fix the issue. There is a known problem with ios15, at some point there will be an update in the App Store. For now you can make payments through telephone banking.

  • pria_00 Pria (@pria_00) reported

    @HSBC_UK I’ve not received my account details yet. Can you please help me.

  • ido_sum Ido Sum (@ido_sum) reported

    Every rare time I need something from my bank @HSBC_UK and get the worst customer expirience on earth, I see the #NeoBanks oppurtunity clearer. The bar is so low, that you literraly need nothing to beat it. 50% of my activity is already elsewhere, the other half will follow...

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.