HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 11/21/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • M999Otter M999Otter (@M999Otter) reported

    Just experiencing another example of appalling customer service from @HSBC_UK . Been on the phone for over an hour and the bank still refuses to acknowledge my concerns. Dreadful, absolutely dreadful.

  • JeanWhitehead19 Jean Whitehead (@JeanWhitehead19) reported

    @HSBC_UK this morning my 74 yr old friend has tried to deposit £800+ cash into a charity account at the bank. She received no help whatsoever and finished up having to leave the bank with two large shopping bags of cash and use the post office. We’ll done HSBC

  • KerrySmotryska Kerry (@KerrySmotryska) reported

    @findercomUK @HSBC_UK Awards....... ?? Joke of a bank! Still fighting an error from 2013 that YOU created. I can't sell my house, repay my debts and start a new life because of YOUR error. Awards, perhaps they should speak to the customers! @MartinLewis #help

  • MindExplorers Mark Vanstone (@MindExplorers) reported

    When all finance becomes digital and your bank behaves like #HSBC - we have a serious problem @HSBC_UK - appalling customer service - locked out of our business account - two afternoons waiting on the phone 😫😩😖🤡🤡

  • sue_ashcroft Sue Ashcroft (@sue_ashcroft) reported

    The new app is soooo slow, and jittery when trying to scroll through! 🙄 #hsbc #hsbcapp @HSBC_UK

  • JKPlanner Jonathan Planner (@JKPlanner) reported

    @HSBC_UK So I go to MY branch to discuss my Business Banking, standing under the ***** great sign saying 'Business Banking' I'm told this branch cannot help me, then told to use telephone banking (45mins wait so far) or drive miles out of my way to another branch, Natwest maybe?

  • MonicaJ11546944 Monica Johnson (@MonicaJ11546944) reported

    @MindExplorers @HSBC_UK I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

  • LouiseSparrow Louise Sparrow (@LouiseSparrow) reported

    @HSBC_UK It's also an HSBC issue because you will not issue Mastercard, your rep said you were looking into options is this no longer true?

  • FlowDebris Johan Ploug (@FlowDebris) reported

    @HSBC_UK I changed mobile. Tried to log in to HSBC. Requested app on new phone. Answered security question. Got code with email. Got a code sent to private address. Arrived Jan 5th. Expired Dec. 29. Requested new code... Will it arrive before expiration? How to log in? Unanswered

  • JeanWhitehead19 Jean Whitehead (@JeanWhitehead19) reported

    @HSBC_UK I’ve sent an email to the above address,thank you. I am not a business, just a friend who is outraged by such behaviour. I have to use a bank which is not my own but they have someone on the door to help you carry out whatever you need to do. Not everyone is tech savvy.