HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/12/2026 12:40

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (26%)

    Login (26%)

  3. Website (10%)

    Website (10%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanneJodooley Joanne Dooley (@JoanneJodooley) reported

    @HSBC_UK please can you tell me why have you not honoured the 2.75% I signed up for when my account matured. I cannot get an answer from customer services...I know the rate has now reduced to 1% but existing customers should have received the 2.75.

  • Guestlandlord Richard Webber (@Guestlandlord) reported

    @HSBC_UK Ank - think this might be the reason I can access account via a browser I rarely use!

  • SteveandNat Steve (@SteveandNat) reported

    @HSBC_UK Pity your customer service is so crap

  • __Rakhee__ Rakhee (@__Rakhee__) reported

    @HSBC_UK Hi there. Have been struggling to get through to an agent on chat for over a week and emails unanswered. Can you help?

  • MelinaLoBartolo Melina (@MelinaLoBartolo) reported

    @HSBC_UK Good morning. Used to have a message "error try later" but I get nothing now (ps using fingerprint ID). Thanks for your help ! M.

  • AlcalasNoseband Darren (@AlcalasNoseband) reported

    @HSBC_UK Any chance that your credit card dispute team can answer the phone? Twice on hold for over 30 minutes today and still no joy. Poor service.

  • vic_blinova Victoria Blinova (@vic_blinova) reported

    Hi @HSBC_UK I’ve recently moved to the UK, started my job as a contractor for Google, renting an apartment in my name in London yet I just got refused help in creating a bank account. Would appreciate your support on this.

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @HSBC_UK I can go to the gym, have a haircut, go to the library, go to the shops etc. But I can't make an appointment with HSBC because it isn't safe apparently. But I can walk in off the street and staff might be able to help me! Please explain. Santander are ok to book.

  • MelinaLoBartolo Melina (@MelinaLoBartolo) reported

    @HSBC_UK Hiya, I have done both but I am afraid its still not working. I get "fingerprint recognised", a "please wait" that lasts 1/2 a second and then nothing . Maybe going to my local branch to have a look ? Thanks! M.

  • marinduqueno Radyo Marinduque (@marinduqueno) reported

    Been to two banks today @MetroBank_Help and @HSBC_UK and customer services rude and worst. Is it because of pandemic or because they are fasting?