Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sr Mitch 💙
(@sistermitch) reported
@HSBC_UK Thankyou. Unfortunately i currently don’t have use of a car and she’s not currently able to get on the bus. So, I can’t get her any help. All this technology and it’s useless in times like this 😞
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MariaS
(@MariaStoil) reported
@HSBC_UK Hi there. I have activated the HSBC credit card. I have arranged a balance transfer. However I don't seem to know how to login online to see what's happening with the card. Can you help me with this?
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Stu Cook
(@1Peninho) reported
@HSBC_UK That’s not what the issue is, but it is the same issue. A transaction has been declined but funds are not yet released - the vendor has told me they have declined so NFA their end. I have proof it’s been declined. Still no “call back within 24hrs” promised on Monday
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Sarah
(@swingfie92) reported
@HSBC_UK wish I could find out why you recalled a transaction I authorised over the phone two days ago but I can’t because you don’t take calls after 8pm and your app is broken again so no access to 24/7 chat function. Thanks for being terrible.
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Sarah
(@swingfie92) reported
@HSBC_UK please let me speak to someone in your fraud department. I’ve been on this call 25 mins—been hung up on once and transferred 3 times. It should not be this hard. Your customer service is appalling.
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Kim M 🐾
(@KMacca33) reported
@HSBC_UK 1/2.I understand all that. By forcing me onto digital key if I want to use the app means when the app goes down I lose all access to my accounts. Whereas currently using the physical key means when the app is down I can still use online banking.
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Lis Burnett🏴
(@lisburnett) reported
Appalling service from @HSBC_UK closing account of local community group who now have no access to over £1200 that was in their account. The bank is being obstructive and unhelpful.
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Bespoke Rallies
(@BespokeRallies) reported
@HSBC_UK instead of crowing about achievements why not provide a better service to you customers. So far 34 minutes on hold. How many billion did you make? Dreadful
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Rory Bethwaite
(@rorybethwaite1) reported
@HSBC_UK I keep getting a System Error / GSA Error when trying to login. Cleared cache and tried different browsers. App also doesn't work. Please assist!
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Sr Mitch 💙
(@sistermitch) reported
@HSBC_UK Just so that you know Bjorn. This number also won’t help me. They won’t issue a new telephone banking number. I have to physically take my mum to the bank to sort it out