HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/07/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • noughtyamanda Amanda Thomson (@noughtyamanda) reported

    @HSBC_UK There was one horrendous case recently when I couldn’t even have my banker confirm I banked with HSBC for a key retail deal as they were “working from home” their words…

  • jimmyrayreid Handcock's Fifteen Minutes (@jimmyrayreid) reported

    @HSBC_UK I just opened an account with you hours ago but have not received any confirmation. Neither has the joint acc holder. Your chat bot is garbage that refuses to even load a FAQ. How can I see if it has gone through?

  • AlisonDevonish Alison Devonish (@AlisonDevonish) reported

    Oh dear - @HSBC_UK you are a big let down!!! Why is it so difficult to register a POA - when someone vulnerable needs help - you are so dismissive of providing help - your branch at Basildon has the worst customer service I have seen for a very long time!!

  • Chipper_ Chipper 👻 (@Chipper_) reported

    Okay I just transferred money between my @LloydsBank and @HSBC_UK which I've never had problems doing before. Except its not shown up in my @HSBC_UK account?! Wtaf?!

  • CotswoldCH Cotswold Chauffeur Hire (@CotswoldCH) reported

    @HSBC_UK your service is appalling. Now been unable to access my business account for a week! Promised this would be sorted within 2 hours at 1325 today and guess what? It’s not!

  • IslamSaif1a Saiful Islam (@IslamSaif1a) reported

    @HSBC_UK totally useless banking and transfer services and even worse Indian customer services. Never a UK support person, even for call escalation. Just had an Indian support staff hang up on me after I asked if they were based in India. That was after call back and 10min wait

  • cooda Kirsty S (@cooda) reported

    @HSBC_UK We do this on the regular and to be honest it’s only your website giving us any issues this morning.

  • berthitasalinas Bertha Salinas (@berthitasalinas) reported

    @Just_Jenny_ @HSBC_UK Seems worldwide problem. Mexico also having trouble and app keep sending error about being locked out

  • maggs1516 Maggs Kirkham (@maggs1516) reported

    @HSBC_UK I suggest instead of you bragging on twitter about who you help you take a look at your own country and the non help you give to disabled.your Sleaford branch treated a disabled lady disgustingly today no help when she rang bell what followed was disgusting find it on fb