Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Rogers Author 📕
(@GemmaRogers79) reported
@HSBC_UK why is it so hard to book an appointment at my local branch. Why do I keep going around in a loop. Automated message says go to website, website gives you a number to call! I only want to open a bank account… perhaps I’ll go somewhere easier to access!
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Adetutu Balogun, MBA
(@Tutsy22) reported
After almost three weeks, @HSBC_UK has broken my spirit, l will never have anything to do with that bank again... NEVER!
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Carolyn Rose
(@Carolyn92521428) reported
@HSBC_UK Would have been useful if a message went on your site saying you had a problem sending payments. Instead I have to use your tedious robot service to get nowhere. NOT GOOD ENOUGH !
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Gemma
(@Gemma_laurax) reported
@HSBC_UK @HSBC your customer service on the phone are useless! I’ve got a new phone and need to re-register the app, but you have an old mobile number and I’ve been on the phone to this woman for 15+ minutes who can’t seem to understand what I need her to do!
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Anna Blewett
(@annie_knowsbest) reported
@HSBC_UK Hey - when putting my payment details on an invoice I've been including my name as it appears on my card but I'd like to drop the 'Mrs' off the front of my initials and surname. Would that cause any issues with payments going though?
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Adetutu Balogun, MBA
(@Tutsy22) reported
@Samdrew27881981 @HSBC_UK Imagine, a big bank like HBSC is struggling to deal with activation code issue. Since 23rd December 2022. Ridiculous.
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burgerchrist
(@burgerchrist) reported
@HSBC_UK It worked finally. It was saying biometric service unavailable for a while
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J
(@jared87654) reported
@HSBC_UK I sent a DM about telephone security number issues, are you able to help?
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Ollie
(@BignellsCorner) reported
Customer service in your bank is a joke, little to no ability to do anything. Even at management level. It is always someone else’s job. @HSBC_UK #customerservice @TheFCA @financialombuds
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jane hector-jones
(@janehectorjones) reported
@HSBC_UK I’ve just been speaking with the ombudsman regarding complaint ref 12012229. All I need is to speak with a tech team regarding my issue. I’ve been without the app and online banking for nearly a month, and you have closed my branch. It takes an hour to get through.