HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/11/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jeanette_wild Jeanette Wild (@jeanette_wild) reported

    I have been on hold for over an hour to @HSBC_UK waiting to transfer money for a house purchase! What is this customer service??? No one replying on your useless “chat” function either!! Please I need to make this payment asap !! @HSBC

  • jayeshg3699 Jayesh Gupta (@jayeshg3699) reported

    @HSBC_UK I submitted a request to Open International Student Bank Account almost 2 weeks back However I have not received any email or phone to update me on the status and The Phone Numbers are always busy Please help its urgent to open a bank account as I need to pay my tuition

  • JeetAbhiS Abhijeet Shiwankar (@JeetAbhiS) reported

    Now @HSBC_UK is asking me £25 as fees to track my own money which I transferred using HSBC banking services. For which I have already paid £5 as service charge. Bravo 👏🏻👏🏻

  • strangecurios Art of Kuriology (⧖) 〓〓 (@strangecurios) reported

    @HSBC_UK Surely asking a bank for help is like asking an intestinal parasitic tapeworm for weight gain?

  • aespadolls ae (@aespadolls) reported

    Dear @HSBC_UK, I’ve been trying to call your international/overseas hotline number but it keeps giving me “Error”. I’ve tried with different phones but they all give the same “Incorrect No” msg. I’ve been going in circles because your live chat agents are not helpful at all.

  • neiljv007 Neil Vessey (@neiljv007) reported

    @HSBC_UK You could help your own pensioners by removing "Clawback"

  • SelfLoading Self Loading Freight (@SelfLoading) reported

    Dear @HSBC_UK is your web-chat working? I asked it a question ten minutes ago and nothing happened. I prodded it after five minutes and nothing continued to happen. Now, after another five wasted minutes, your website has logged me out.

  • bingohandjive Neil Herrington (@bingohandjive) reported

    @HSBC_UK Thank you, but this was not a request for help. I was ridiculing the Chancellor of the Exchequer.

  • andreaamorillo Brujis World... (@andreaamorillo) reported

    @HSBC_UK No, the baños will never help the people as helping the people does not create profit...hence interest rate goes up and don't even try give breaks on loans repayments etc...

  • shanlg2 Shannon Griffiths (@shanlg2) reported

    WOW @HSBC_UK @HSBC! My recently widowed mom, trying to coordinate her UK banking from Canada, has been treated horrifically. A HSBC employee in Canada trying to help was HUNG UP on by the UK. Your service levels are lower than low. Looking for a bank? DON'T use them! #hsbcsucks