HSBC down? Current status and problems in Edinburgh, Scotland

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (56%)
• Login (26%)
• Website (9%)
• Transactions (7%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  Sheila Jardine (@SheJardine) reported 19 minutes ago from Edinburgh, Scotland

  @HSBC_UK hello! Are your systems down today? Please respond

• 
  Marie McKenna (@mazzamac1969) reported 37 minutes ago from Edinburgh, Scotland

  @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

• 
  Sheila Jardine (@SheJardine) reported 46 minutes ago from Edinburgh, Scotland

  @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1on1king (@1on1king2) reported 3 minutes ago

  @HSBC_UK what’s going on with my business account ? I turned over money u no what I’m just gonna make my own bank 🏦 you gonna 1 week to contact me customer always right.

• 
  Tom Quante (@TomQuante) reported 8 minutes ago

  @HSBC_UK @ThisisLucyC Think we are all getting that mesg sadly which means it’s probs down….again. As I said, terrible app @MastercardUK

• 
  Marginalia (@BCoidan) reported 11 minutes ago

  Walked the length of Oxford Street, without success, to find an @HSBC_UK branch which would accept my cash. I'm a @firstdirect customer but my debit card is incompatible with @HSBC_UK auto paying in terminals.

• 
  G'wan...guess my name (@Im_Sarah_Hello) reported 12 minutes ago

  @HSBC_UK you send me a letter to update my nationality, either log in online (never use online), chat on website (which then wants you to log in, online) or call a number. I called that number, got through...they told me I have to call ANOTHER number. Put me though. Hold for...

• 
  Mike Gore (@MikeGore2) reported 13 minutes ago

  @TheJSug @HSBC_UK It’s not great service unfortunately

• 
  Stephen Graham - TLP 🔥 (@SGrahamg5) reported 14 minutes ago

  @HSBC_UK Dire customer services, just waited 15 minutes for somebody in your Business Banking service to pick-up the phone - no-wonder business thinks they are second class citizens - #getitsorted

• 
  Giles Armstrong (@ubergiles) reported 16 minutes ago

  @HSBC_UK I NEED to talk to a human the overseas line is still down using website chat bot directs me to log in, which I cant do. I don't have my old phone with the digital secure key. The number that is down is +44122261226

• 
  LucyC (@ThisisLucyC) reported 16 minutes ago

  @TomQuante @HSBC_UK @MastercardUK Ive had a blank screen in the app for 3 days now and occasionally an error message. Not impressed.

• 
  Jamie Gallacher (@magicpie777) reported 16 minutes ago

  @egragcrypto I find this hilarious. I bet you @HSBC_UK has no issue with customers losing thousands at the casino, though.

• 
  Alex Perry (@alexgraceperry) reported 18 minutes ago

  15 mins on the phone with @HSBC_UK trying to do a simple request and I’m instantly reminded why I switched to @StarlingBank - thank god I did. @HSBC_UK absolutely horrendous customer service good riddance