HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/26/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Zsk_Universe Zeeshan Khan (@Zsk_Universe) reported

    @HSBC_UK Well contacted you and was told that i couldnt be helpd on chat so in othr words you meant to call you guys bck and go throgh the same pain i initially did. Dint even get a call bck to resolve the issue. Dont understand why HSBC service has gone downhill so bad. #HSBC #Shameful

  • Purdee mistress purdee (@Purdee) reported

    @HSBC_UK a bit of help wouldn’t go amiss. I currently can’t use my card at all.

  • Toudies Sue Toudup (@Toudies) reported

    @HSBC_UK Please can you advise me as to how we get to speak to one of your customer agents nowadays please? All your local banks near me are closed and I have given up on getting through on the phone to you after 45mins. 😢

  • BulmanCelebrant Andrew Bulman (abfuneralcelebrant@gmail.com) (@BulmanCelebrant) reported

    @HSBC_UK I have rung that number 4 times. I have been told it is being escalated twice. I was promised a call from a supervisor which never came. You have basically stolen my money at this point. 40 years as a customer clearly matter very little to you.

  • tamping Christopher (@tamping) reported

    Can't tell which I hate more, @O2, @HSBC_UK or @SamsungUK. **** you, you *****.

  • ktmcg_xo katie (@ktmcg_xo) reported

    @HSBC_UK worst customer service yikes

  • RayFrsa RayBarronWoolfordFRSA (@RayFrsa) reported

    Anyone aware why all @HSBC_UK phone lines are not working ?

  • caughtsmart Free_The_Markets (@caughtsmart) reported

    @HSBC_UK Spend 20 minutes on hold, then put through to the wrong department, then on hold for another 20 minutes; annoying to not be able to speak to customer services because their work from home telephone line has such a bad echo on it I have to hang up and start ALL OVER AGAIN

  • ayuphannahmegan :/ (@ayuphannahmegan) reported

    @HSBC_UK I don’t know how else to get help with this as there’s nothing on your website that seems to be Able to help with this and calls don’t appear to be going through! I’m trying to set up a new card I’ve received but I haven’t been given a phone security code or a PIN number

  • rickdarracott Rick Darracott (@rickdarracott) reported

    @HSBC_UK unbelievable security on the app, now my wife can’t get to our savings! Because your call centre reads from a script because she couldn’t identify a transaction from 3 days ago for 6.72. Then the operator just kept trying to book and appointment! Useless awful!