HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/10/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rmschloss rmschloss (@rmschloss) reported

    @edbrewster @Skyscanner @HSBC_UK At this time in the US both of the numbers listed on their website are non-working numbers!

  • JKKenobi Jay Kenobi (@JKKenobi) reported

    Tl:dr @HSBC_UK don’t even *pretend* to care about their poor service if you complain, and just bare-faced lie to you.

  • st_astro ST Astrophotography (@st_astro) reported

    @HSBC_UK, can you tell me why my credit card balance has not been updated on my @ClearScore or @creditkarma reports for almost three months now? Seems you are quick to put a balance up there, but not so quick to take it back down again!

  • thefish73 Fish (@thefish73) reported from Middleton Cheney, England

    @HSBC_UK Given you are one of the largest financial organisations in the world, waiting 25 mins on your “customer care” line is atrocious. No wonder people are flocking to Monzo or Revolut.

  • nicbown1 nic bown (@nicbown1) reported

    @HSBC_UK No counter service anymore at your Altrincham branch only 2 staff and automated paying in machines not working long wait for service.This isn’t good enough

  • MackenzieWithA Carmen (@MackenzieWithA) reported

    @HSBC_UK what is going on? No one on an iPhone 6 iOS12 can access their bank account. I've also tried iPad iOS14.7.1 What good is it if you can't use a web browser either without it? Re-downloading the app isn't working, restarting isn't working! What are we supposed to do?

  • pangwing pangwing (@pangwing) reported

    @jopearce111 @HSBC_UK Jo - I feel your pain & frustration! It looks like that HSBC may have a glitch in their process for all student account applications! However having experienced their customer service I am also inclined to go elsewhere!

  • jryan_4 John (@jryan_4) reported

    @HSBC_UK Hello, is there a problem with the UK mobile app? Stopped working a few days ago. I tried delete and reinstall but that is now crashing every time I try log in. Thanks

  • nick_ahmed Nick Ahmed (@nick_ahmed) reported

    @HSBC_UK please help. New customer. I’ve received my card and pin but not received telephone banking no. Been waiting over a week. Phoned customer support twice, asked to speak to someone about online banking and been hung up on. Not great first impression

  • SPRINGBREAKMGUK SPRINGBREAK Music Group (@SPRINGBREAKMGUK) reported

    @HSBC_UK I’ve been on hold for ages Im getting so frustrated you guys need to help me with my query I’ve been waiting for my debit card for days and it still hasn’t arrived please assist me with this asap as it’s a joke now and you’re ruining my week