HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/09/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SFox1007 NArcher (@SFox1007) reported

    @HSBC_UK Dear HSBC, is it normal to have to wait one hour and half for a callback? You claim customer calls are important to you but do nothing to make the service effective. I have DM'd this also in case that helps

  • chris_sw17 Chris Kerwin (@chris_sw17) reported

    The usual massive queue and surly service @HSBC_UK in Balham. All staff busy doing nothing

  • CelinaDonovan14 Celina Donovan (@CelinaDonovan14) reported

    @HSBC_UK Anyone can help? My mobile banking app won't load! Tried turning phone off and on, and reloading the app from appstore. No joy😔! I have checked with other people who uses HSBC an d theirs are working normally. Any tips?

  • Matthew_Leyshon Matthew 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Matthew_Leyshon) reported

    @HSBC_UK Still havnt sorted out my issue. The incompetence of everyone I have spoken to beggars belief. All I get is lie after lie. About teams working on it. I truly believe no1 gives it a second thought after the phone is put down

  • CotswoldCH Cotswold Chauffeur Hire (@CotswoldCH) reported

    Hi @HSBC_UK, do you think it acceptable for me to have not been able to access my account via BIB for two weeks? Expect no response from you.

  • Joshandtot Lesley Anne Ⓥ (@Joshandtot) reported

    @HSBC_UK Local newspapers heading down to your branch at WR1 2EJ. Can you kindly show some compassion and allow the rescuers access in order to help this poor stricken bird? Your lack of action is an utter disgrace. #NoExcuses #WildlifeCrime

  • nikkii63 Nikki 💞Evans (@nikkii63) reported

    @HSBC_UK I tried this number, having to tell a recorded voice what the issue is is just impossible to be understood. Just not good enough.

  • epimetheanman1 epimetheanman (@epimetheanman1) reported

    @HSBC_UK Well no, you have checked it after it eventually went through. The issue is with YOUR verification page.

  • RagnarBelial Ragnar (blue tick) (@RagnarBelial) reported

    @HSBC_UK Are you aware that the mobile app crashes if you want to generate a login key for the web interface? This is very counterproductive.

  • Gabrielleogalla Gabrielle OGallagher (@Gabrielleogalla) reported

    @HSBC_UK experiencing online problems with verifications what timeline for fix