HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/21/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (23%)

    Login (23%)

  3. Website (11%)

    Website (11%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MchaleShivvy Dr Siobhán McHale 😷💙 (@MchaleShivvy) reported

    @HSBC_UK @HSBC_UK Still locked out HSBC are refusing to help until a code arrives in the post in 10 days- choose your bank carefully and don’t be loyal switch regularly

  • Shaneypooss Shane (@Shaneypooss) reported

    @ZoeFordie @HSBC_UK Had the same issue for the last week. No sms code comes through and all they tell me is that it’s not their end. Funny how I can receive texts off everyone else but hsbc. Number is correct too. Joke of a service.

  • amyvoce Amy Voce (@amyvoce) reported

    @HSBC_UK Hi, your app doesn’t seem to be working and wasn’t yesterday, is there a problem?

  • alphapetergamma AlphaPeterGamma (@alphapetergamma) reported

    @DawnELambert @HSBC_UK I'm here in December and I can report that nothing has really changed. Same long call queues. Same poor excuses. HSBC Business internet banking service has reached an all time low.

  • heyalxblk Alex Black (@heyalxblk) reported

    @HSBC_UK You have misspelt my name on my account and I fail security because my name doesn't match. Apparently I have to reapply for the account despite this being your error. Really?

  • Bigman38820246 Bigman (@Bigman38820246) reported

    @DrFlung @HSBC_UK Fair play but the point was about poor service

  • markhowe_howe Mark Howe (@markhowe_howe) reported

    @HSBC_UK @HSBC do you think it is acceptable to freeze a customer’s business account for no other reason that my accountants address is on companies house while I have a different business address which both has been the same for 14 years ? Meanwhile I can not speak to anyone

  • BeckyBigglesto1 Becky (@BeckyBigglesto1) reported

    @HSBC_UK your 'live chat' is useless it suggests it is a person. It is a machine. I want to speak to a person. I am locked out of my account and can't get back in. Your website is no use at all.

  • MchaleShivvy Dr Siobhán McHale 😷💙 (@MchaleShivvy) reported

    @HSBC_UK Still locked out HSBC are refusing to help until a code arrives in the post in 10 days- choose your bank carefully and don’t be loyal switch regularly.

  • DPN1371 DPN (@DPN1371) reported

    @HSBC_UK I am told to call your number for support with my telephone banking security number, but one of the things I need to get help is the number! What can I do?