HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/11/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelShenton Rachel Shenton (@RachelShenton) reported

    @HSBC_UK can you call me urgently. I’ve been trying to contact you for over a week…I’ve spent hours on hold, been cut off, told I’d get a call back (didn’t) and the issue still isn’t resolved 😢

  • MisterBuffers Matt Burfield (@MisterBuffers) reported

    @HSBC_UK Hi guys. Wonder if you can help. I accidentally forget to cancel a free trial. Any chance I can get a refund on something?

  • KirkosOfficial Kirk Mason (@KirkosOfficial) reported

    @HSBC_UK hi I’m trying to pay off my HABC credit card however I’m unable to on the app as I don’t have a current account with yourselves. Wish I knew this before I opened the account. How else can I make a payment? My own bank are unable to help.

  • anandcheam Anand Gupta (@anandcheam) reported

    @HSBC_UK is the app down? It says Service unavailable

  • ReedyLiam Liam C Reed (@ReedyLiam) reported

    @HSBC_UK I’ve experienced some of the worst customer service experience in my life today. I’ve rang to follow up on a complaint and both times the person has disappeared on the call after poorly handling the complaint. Colleague overheard in the office and couldn’t believe it.

  • stoner1968 @Stoner #BackBoris100% (@stoner1968) reported

    @CromwellStuff I’ve started to pay by cash as the bank’s customer service is shocking! @HSBC_UK @LloydsBank are awful!

  • SuziThrift Suzi Thrift (@SuziThrift) reported

    @HSBC_UK Mobile app not working and I can’t call the bank either-security code not working

  • andrewjsutton Andrew (@andrewjsutton) reported

    Customer Service at legacy bank institutions. This week’s was @HSBC_UK. Chat Bot: useless. Overseas Call Centre: Meh. Legacy Bank Policies (I now have to visit a branch): woeful. App: Don’t get me started. Coded in the 80s. Thanks for existing, @StarlingBank. What a difference.

  • mykd83 Myk Duncalf (@mykd83) reported

    @HSBC_UK I'm getting a SERR_10012 error trying to set up a new payee online, but the status page says everything is working 🤔

  • penderel Bielsa brought us to the uplands (@penderel) reported

    @HSBC_UK I am already stuck waiting on a call to be answered. I now have more serious concerns about the underlying issue.