Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (23%)
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Login (14%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Redwood__1) reported
@HSBC_UK Yes, online is the problem, what's wrong with face to face. I joined HSBC at the age of 4 with Griffin Savers, this experience has really knocked my confidence in your organisation. Bring back real people in banks, lots of people do want to and do not do online everything
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Mark Lawson Design
(@MLawsonDesign) reported
@wmarybeard @HSBC_UK Try a new bank or building society. Nationwide are good. Or if you’re app minded Starling are excellent. Or you could kind of improve customer service and stay within ‘HSBC’ but switch to First Direct who also rate highly on customer service (compared to HSBC).
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Bouteaca
(@welsh_teacup) reported
@revenante @wmarybeard @HSBC_UK I've used Barclay's before for another account, never had any issues. Though I'd imagine all the banks really have similar problems..
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Kathryn Louise Geels
(@girlondon) reported
@HSBC_UK, 1) your customer service rep on your app chat is utterly useless and hasn’t read anything I’ve written, 2) your app is freezing and your website on my mobile is clunky and I can’t transfer £ into my own HSBC credit card, and 3) I’m trying to call you from Australia with
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mary beard
(@wmarybeard) reported
I finally spoke to a very nice lady at @HSBC_UK after 40 minutes. she claimed to have sorted my problem (which was just buying some euros), & told me to try again. But I got same 'bog off' message. Back to square one. (At this point I think I have been at this bank since 1971..)
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TheOnlyDroid
(@TheOnlyDroid) reported
Apple announces a security vulnerability; Urges all owners to update; Meanwhile @HSBC_UK would still neglect to support this (major) update due to their anti-consumer blocking shite.. Give them a month and you may be able to use the app again, if you're lucky.
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clare mckeague
(@mckeague_clare) reported
@HSBC_UK complaint 9 Aug and still waiting to be told when I will hear from you. Your website:where we need to look into your complaint in more detail we'll send you a response within 5 working days. This will explain When you can expect to hear from us again. Shocking service
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Rajvinder Kular
(@MidnightKular) reported
@HSBC_UK The Business Online Banking has stopped working on my laptop and phone since yesterday. The sign in dialogue box does not appear on the login screen. Has a change been made to the platform since yesterday??
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polaris ☢️❤️🚀
(@polaleeks) reported
@wmarybeard @HSBC_UK I’ve given up calling anyone. If there’s an online live chat feature you can do other things and not listen to awful repeating music designed to make you give up and put the phone down
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sgoldsmith64
(@sgoldsmith641) reported
@HSBC_UK trying to book an appointment online to attend local branch, got a message saying 'error' 'relaunch'. Called customer service, got someone in Asia hardly spoke English and hadn't a clue how to book me an appointment. Chat not working either. How dare you 😡