Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (20%)
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Website (15%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Tony Shaw
(@TONYSHAW21) reported
@LauraTav1 @HSBC_UK Your lucky.. I was on hold for 6hrs 30mins after HSBC suspended my acc... Worst customer service ever !!!!
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jonjparr
(@jonjparr) reported
@HSBC_UK Please could you tell me when branches are going to resume normal business hours? All branches in Sheffield now only open Mon-Fri. Pre-COVID open at weekends. Surely cramming 7 days of customer traffic into 5 days doesn't promote social distancing?
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lucy wright
(@loobaj) reported
@HSBC_UK I have a new iPhone and am now completely locked out of banking on my app and online and can only progress by generating a code via my digital secure key which I can’t do as I’m locked out. An impossible situation and no one to resolve this until 8am tomorrow.
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BunnyPeculiar#Shielder 3yrs 300 days DONE!🇬🇧🇮🇱
(@BunnyPeculiar) reported
@IainDale I had an identical reaction (i.e. none) when I moved from First Direct/ @HSBC_UK after 40+ years. The service from FD was very good, but I left because of HSBC support for CCP. I am also now with a British bank and very pleased with the service.
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deadball
(@deadball3) reported
@HSBC_UK can someone please arrange to contact me in relation to a charge back dispute I had raised with Viagogo? Tried unsuccessfully on telephone 7.5 hours on hold over two days, and called in to local branch where customer services rep couldn’t speak to anyone either !
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Paul Harris
(@prharri) reported
@PlayersTrombone @HSBC_UK Just spoke to my daughter, she works at our local HSBC here in Weston, if you haven’t done so already she said if you go to your mums branch with ID including photo ID they should be able to sit down with her & resolve the issue of her locked account
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Bamberry Consulting
(@BamberryRecruit) reported
@TichbonBucks @IainDale @HSBC_UK Highly recommend Metro Bank, fantastic customer service compared to the rest
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TTNeb
(@ZH956) reported
@MartinSLewis I had one of those today too. Not an @HSBC_UK customer either. Reported using 7726 as you advised recently then blocked.
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Caroline
(@carolinevflee1) reported
Good customer service from @HSBC_UK , replaced my debit card within 48 hours. Thank you!
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Farhan Munir
(@Farhan1Munir) reported
@HSBC_UK I have been trying to get in touch with your dispute team for last 3 weeks and after over 200mins on hold, yet to speak to anyone. Called your customer service but seems Dispute team cannot even be contacted by them! How do I speak to someone?