HSBC down? Current status and problems in Edinburgh, Scotland

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (59%)
• Login (26%)
• Website (7%)
• Transactions (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  Marie McKenna (@mazzamac1969) reported 21 minutes ago from Edinburgh, Scotland

  @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

• 
  Sheila Jardine (@SheJardine) reported 47 minutes ago from Edinburgh, Scotland

  @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christina Lloyd (@ChrissieLloyd78) reported 5 minutes ago

  @HSBC_UK will I be able to access/log into the banking app when abroad? I know some apps won't allow you to use them when not in the UK. Thank you

• 
  Angie Pedley 🧡 (@AngiePedley) reported 8 minutes ago

  @paullewismoney @HSBC_UK The building society staff are friendly and helpful towards a refugee support charity. Unlike the local #hsbc branch who were very unhelpful

• 
  The Spine Collector 🇯🇲 🇰🇳 (@MrStitch_BCG) reported 8 minutes ago

  Why is @HSBC_UK banking app so ****!!!!!!!

• 
  Scarpnic (@scarpnic) reported 15 minutes ago

  @paullewismoney @HSBC_UK Due to mergers, we ended up with three branches of Santander within 100 yards of each other, unsurprisingly two of them closed - that's 66% with no loss of service. How many branches do we really need?

• 
  Scott (@Splott_D) reported 18 minutes ago

  @HSBC_UK just received a customer security form but still have my internet banking from before (closed and reopened a current account). Guessing my details will be the same as before as never closed all my accounts with HSBC. No need to send the form? Did it all online last time

• 
  Ruth Eddy (@rutheddy90) reported 21 minutes ago

  @HSBC_UK I’ve been advised there are no alternatives other than waiting 4-8 weeks for a response to my complaint that I was told was being investigated on 17th Nov & to wait 10 working days for a response. I’ve asked for my account to be closed & already have a new one with Virgin!

• 
  Thomas Lister (@ThomasLister01) reported 21 minutes ago

  @HSBC_UK why won’t you let me access my money?

• 
  CarolineDanger (@CAROVINEDANGER) reported 23 minutes ago

  @HSBC_UK hi do you have an issue with standing orders being paid today

• 
  The Crypto Time Lord (@8VJ1Rq50HhwLptp) reported 25 minutes ago

  @HSBC_UK contd as card blocked. I explain this to your staff member who continues to interrupt then she hangs up the call on me after saying wait some more time. TOTALLY BAD SERVICE. GOOD JOB THERE ISNT ANY FRAUD ON MY ACCOUNT.

• 
  UK public policy failure (@policy_uk) reported 26 minutes ago

  @simonC_R @paullewismoney @HSBC_UK Vile vampire banks. They were always doing this ! The idea banks have any sense of public service/duty went by about 1995