HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/29/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • harlando2 Harlando2 (@harlando2) reported

    @HSBC_UK waiting times on your agents seems to be a problem again. I'm 22 minutes into waiting and all I want to do is ask a question ahead of a large money transfer.

  • tvaddict111 Zorba The Greek (@tvaddict111) reported

    @HSBC_UK Why haven’t your developers sorted out the compatibility with iOS16 yet? I have had no access to my bank account for over a week now as you still haven’t sent me a physical security key!

  • neil14621 Neil (@neil14621) reported

    @HSBC_UK No, the complaint is being dealt with, I just wanted to recognise Daniel in the Carlisle store this morning for his help that was all.

  • XRPDegenerative DegenerationXRP (@XRPDegenerative) reported

    Fun fact. I went into @HSBC_UK today. 1st time since we'll before lockdown. Had to sort out some issues I was having. The young chap behind the counter kept warning me about cryptocurrency scams. It was then I undid my shirt to reveal my #XRP T-shirt.

  • louiseholliday0 Louise (@louiseholliday0) reported

    @HSBC_UK need a link emailed to sign a credit card agreement. Online agent can’t help and no one is answering the phone. Can someone on ur side please send the link to my registered email address? Finding contacting HSBC too difficult to maintain since joining only 4 months ago!

  • Pompey_Pete Peter Turner (@Pompey_Pete) reported

    @HSBC_UK I have to say your telerphone banking service is absolutely disgusting ... I've wasted over an hour trying to reset a Sec number and just repeatedly get passed from pillar to post and then passed back to the beguinning !! USELESS !!

  • Chezzla1975 ***** Dubois 🇺🇦 (@Chezzla1975) reported

    @HSBC_UK Hi there, I've been trying for several days to transfer funds out of my HSBC account, but keep getting kicked out. Is there an issue? I've run a security check and nothing's shown up. Any help you can give will be appreciated - it's starting to hold me up now.

  • harlando2 Harlando2 (@harlando2) reported

    @samihassan786 @HSBC_UK I'd just like to back up Sami. This is not a one off. These call centre queues have been going on for years now. I've just been told that there is a call waiting time of 0 minutes on the large payment team yet I've been unable to get through for nearly 2 days now. HSBC are broken

  • emmayvie M (@emmayvie) reported

    @HSBC_UK How do I setup a Telephone Security Number? I just need to reset my password as I can't currently access my account! When I call its asks for this number, but how can I give you something I don't have? I'm very confused and stressed.

  • HuntStunning Hunt The Economist 🕷 (@HuntStunning) reported

    I’m quick to complain about poor customer service, but sometimes they’re great. Just had a really good call with @HSBC_UK customer services sorting out my mortgage document through their online portal. The rep was really helpful and got it sorted for me hassle free. Thank you!