HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/23/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (27%)

    Login (27%)

  3. Website (10%)

    Website (10%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MehraRohin Rohin Mehra (@MehraRohin) reported

    @HSBC_UK I am trying to reach you for more than a week. I will not delete till my issue is resolved.

  • misty521000 mistyalpine 3.5% ✊☮️ (@misty521000) reported

    @HSBC_UK Still not working

  • arungupta Arun Gupta (@arungupta) reported

    @danielbryantuk @HSBC_UK Was @HSBC customer for a couple of years. Their website is terrible, kept bouncing across multiple portals with multiple logins. Glad I refinanced and moved to a different lender. If possible, would never go back to them.

  • FinlayBonner Kerrie Finlay-Bonner (@FinlayBonner) reported

    @HSBC_UK Worst customer experience ever - a preauthorised payment which has been released by Rental car company on Jan 6th. I have written proof of this release & still HSBC hold £2.5k of my limit.

  • nickshanks_ Nicholas Shanks (@nickshanks_) reported

    @KevlinHenney @HSBC_UK @awscloud The homepage was down? It was up again before I replied, hence me asking.

  • JimBrowning11 Jim Browning (@JimBrowning11) reported

    I played along with a @Visa scam today and got the details of a money mule. I tried to report this mule to @HSBC_UK and they were not interested. They'd "have to speak to the customer" i.e. the mule. Please train your fraud intelligence people to have some intelligence.

  • TheBertiepops John Gillett (@TheBertiepops) reported

    @HSBC_UK I've sent a DM, but this is unlikely to change so doesn't really help. Although it's not what I actually want to do, I'm just going to have to set up with another bank (not Lloyds, as their online platform is rubbish).

  • Laylaastley Layla Astley (@Laylaastley) reported

    @HSBC_UK The branch is a two hour round trip, you’ve shut all of my local ones so I can’t just “pop down there” to check. Your customer service chat bot isn’t fit for purpose and your telephone teams were less than useless. I don’t think I’ll be banking with you anymore.

  • Richard4841102 Richard Lee (@Richard4841102) reported

    @HSBC_UK HSBC Uk is currently abuse their clients, they just close their accounts , even for over 20 years. They use remotely cheap country’s services handle important customer services, removed local in person services. It creates more risks to answer phone . Do not use hsbc !

  • charaimeedovey Charlotte Dovey 🦐 (@charaimeedovey) reported

    Hi @HSBC_UK - my app won’t log me in as its requesting I scan a QR code off another device (which doesn’t exist) and online wants me to generate a security code from the app I cannot access. Need to urgently pay some bills - can you help?