Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (17%)
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Login (15%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Emily 💖
(@Emxoxo3103) reported
@HSBC_UK @financialombuds @BBCWatchdog My Grandma has rung me nearly in tears and explained the situation. What does not help matters is that my grandad is disabled and ill and cannot withdraw money he was In the branch as well but because he couldn’t hear the cashiers.
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Scott M
(@whosyurtdaddy) reported
@HSBC_UK serious issues with customer services Not happy after spending an hour on hold and then getting cut off and being called back from a different number by someone allegedly from your fraud department he sounded like they were underwater! What a waste of my time and effort.
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Ethan Moore
(@EthanMoore2711) reported
@HSBC_UK your service is shocking 30 mins to get through on phone started speaking to a lady who after verifying my details puts be back on hold and hangs up on me. Sort it out
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shindyy
(@shindyy3) reported
@HSBC_UK is it your policy to have customers waiting an hour for one payment? Your Notting Hill branch have been exceptionally slow. From what I understand you understaff intentionally
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XX
(@SnoopDuggie) reported
@HSBC_UK Hello, is there a problem with online banking? I can't see my credit card account as I normally do along side my other accounts online....
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gisele
(@frenchgiselle) reported
@HSBC_UK My son tried to open a student bank account today at HSBC. The process in branch was so painfully ridiculous despite him having multiple proof of ID & address. He left went to Halifax Bank & within 30 mins successfully opened a new account. HSBC lost a customer for life
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XX
(@SnoopDuggie) reported
@HSBC_UK Hi, seems to be back again this morning so must have been a system issue on HSBC side yesterday evening.
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Becci Wøøds
(@Becci_Woods) reported
@HSBC_UK I am not your customer. Hence the tweet! Can you confirm the SLA?
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Shaianne 🌸
(@Shaiknightx) reported
@HSBC_UK Went in for some support with my account and received really good customer service from Aneesa she was really kind. #finsburyparkBranch#HSBCUK
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Sarah Pritchard
(@sarahl273) reported
@HSBC_UK They couldn’t to be fair as I’m sure it wouldn’t be appropriate I’m ex staff and understand that. Not happy to have to stand there for an hour, give up, drive to another branch and then get charged £17 to make the payment that telephone banking couldn’t help with! Not happy