HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/20/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rhys_stephens10 rhys (@rhys_stephens10) reported

    @HSBC_UK @treehorse1971 @RandomHero2k18 homie i can’t even access it on ios 15 after reverting. i literally lost all my data just to move 5.13 to a different account to buy a mcdonald’s and that **** ain’t work for me foe

  • ShappiKhorsandi Shaparak Khorsandi 🌻💙💛 (@ShappiKhorsandi) reported

    @mikemilleresq @HSBC_UK I actually feel its personal. They are awful and I hate the fact they have my money.

  • ShappiKhorsandi Shaparak Khorsandi 🌻💙💛 (@ShappiKhorsandi) reported

    Hello @HSBC_UK ...you said you'd reactivate my account in two hours at 10am yesterday. Customer services can't help. Can I send you bank details of service folk I need to pay and you pay them then I pay you back when you've learned how to be a bank?

  • Semalina4Eva NorthernPol (@Semalina4Eva) reported

    @HSBC_UK why are you the only bank that doesn’t work with ios16 Public Beta? You had the same issues last year and now you have a large pool of people unable to use their app #iOS16PublicBeta

  • JaneAstra JaneAstra (@JaneAstra) reported

    @ShappiKhorsandi @HSBC_UK The @HSBC_UK ‘bereavement team’ still not released my late husband’s funds - I waited a year before I could deal with this, now they have had all documentation for 3 weeks - said too busy, all working from home!

  • emma_w16 Emma Wright (@emma_w16) reported

    @HSBC_UK How long are the wait times on your phone lines? I’m currently at 20 minutes and I urgently need to speak to someone as your online chat can’t help.

  • jaisjoshi Jai Joshi (@jaisjoshi) reported

    @HSBC_UK Looks like service is down for mobile application?

  • Chris__Phillips Chris Phillips SJA OstJ (@Chris__Phillips) reported

    @HSBC_UK I am not a customer of yours. There is some poor person not getting their details. This might help in getting their mobile number updated..

  • lfcannie ANN BANKS (@lfcannie) reported

    @HSBC_UK Unbelievable - started switching but going round in circles trying to get OLB - impossible - been on phone waiting for 19 mins....can't put a halt to switching either as can't get through - not on !

  • GuernseyAudrey Audrey Branch (@GuernseyAudrey) reported

    @ShappiKhorsandi @HSBC_UK Tbf to HSBC other clearers have similar approach. NatWest is currently taking seven weeks to change an address. Their stated timeframe to action change, not mine. Unfortunately so much scamming going on they have to validate every customer request.