HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/04/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HD_lostinfrance HD (@HD_lostinfrance) reported

    @HSBC_UK You do not give your agents key info that customers need. You failed, resulting in a 3 branch trip around SW London in pouring rain. Everyone we met was empathic and helped in a very challenging situation. Online and by phone it was a still unsolved customer service disaster.

  • llyreb Beckie Lily (@llyreb) reported

    @HSBC_UK hi can I withdraw money from my help to buy isa without any charge?

  • satyajeetksingh satyajeet singh (@satyajeetksingh) reported

    @HSBC_UK Mobile Banking App keeps crashing on my iOS device; effectively I have been locked out of my account as I can't even login into internet banking as that requires digital secure code from mobile app. Please fix it quickly.

  • SteveandNat Steve (@SteveandNat) reported

    @HSBC_UK And then you still won't be bothered to arrange a phone call will you ??? 30 ****** years as a customer and you people can't spare 5 min to explain why you fiddled my account

  • ajnt Andy (@ajnt) reported

    @HSBC_UK Seems like you are wrong. When I try online it says “account suspended”. So I am glad I didn’t wait for whatever the app fix was.

  • Cinnamonbeatz20 Rambo (@Cinnamonbeatz20) reported

    @HSBC_UK @_Oliver4100_ Hello, I am having the same issue. Please advise as I urgently need to login.

  • mattjones8362 Matthew (@mattjones8362) reported

    @HSBC_UK this is ridiculous. Trying to contact you about fraud on my account and phoned three times to be passed from number to number and now the persons head set is broke! Great customer service 👏🏻 well done

  • HD_lostinfrance HD (@HD_lostinfrance) reported

    @HSBC_UK I will use this as an example in my Customer Centricity workshops, perhaps you should too, just get in contact to understand what I have lived through. At this time my problem, which you created through lack Communication & outed systems remains unsolved.

  • GrahamsNoPlus1 GNP1-Cardano Stakepool - supporting mental health (@GrahamsNoPlus1) reported

    Tried to transfer money from HSBC to Coinbase earlier. After a follow up call HSBC said everything was OK - my account is now suspended - help lines all closed. 20 years as a premier customer and 6 years of transferring to Coinbase - @HSBC_UK what is going on? This is a disgrace.

  • Joni19707149 Junaid Saeed (@Joni19707149) reported

    @satyajeetksingh @HSBC_UK It really feels bad how your account is been locked or hacked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again