Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (72%)
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Website (11%)
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Login (7%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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GAZZA P
(@wetgaz1329) reported
from
Dunfermline, Scotland
@itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Malcolm Robertson
(@holengchi) reported
@HSBC_UK cannot access app with Face ID or digital secure key but can get access code to use online banking still through app. What to do?
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𝐉𝐚𝐬𝐨𝐧 𝐯𝐚𝐧 𝐋𝐮𝐢𝐩𝐞𝐧 🌍🌏🌎
(@ElJayces) reported
Switched bank account to @HSBC_UK after seeing an offer to get £150 but manually moved over my salary and DD's as I didn't want to close my old account and now they won't pay the £150 as I didn't use the switching service. Seems a tad unfair @MartinSLewis
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Tord Swede Nilson 🇺🇦
(@swedenilson) reported
I don't only moan on Twitter. Kudos to the Supervisor from @HSBC_UK that just called me and had listened to the previous calls between me and customer service and admitting that his member of staff was wrong with what she said. Well done to him for that 👏
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Jim
(@spacefishing) reported
Trying to log into your mobile app @HSBC_UK to set up my digital authentication cannot get through. "Service unavailable Error in getting communication details from the business service : SYS_0004" Your status page says no issues so how come I can't proceed?
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Nina Savley
(@NSavley1) reported
@HSBC_UK hi, it's been 3 days since I called up and asked for my registered number to be updated, but it still hasn't updated. I'm currently abroad and need to access my funds immediately but unable to without OTP as my number has not been updated! How long does it take?
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Adams nostoc
(@Adamnostocia) reported
@swedenilson @CastroLivin @HSBC_UK I was also locked out and support wasn’t helpful until someone referred #effectivetools1 on Instagram or you can still reach him on WhatsApp +1(832)910-7262 who restored my account in less than 30 minutes, his an expert & trustworthy.
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Arvind Kumar
(@arvind_kumar__) reported
@HSBC_UK I have un-stalled your app since it was not working. Now I am reinstalling but it is asking for digital security key. How can I re install the app. I mean activate
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Caroline Bixby
(@cabixby20) reported
@HSBC_UK are you having issues with your chat function online and on the app. All i want to do is to close my loan account as i have paid it all off ;-) I have been first name terms with your bot MOBA, then i "spoke" with another real person called Marina, now on with Deonne!
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Steven Stewart
(@steesh43) reported
@HSBC_UK disgusted at hsbc customer service these past 24 hours. Had transfer above single transaction limit so phoned to clarify how to do it. Was told to either attend branch and pay service charge or do it in separate transaction. Took second option. The Second transaction
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Phil Atkinson
(@MadAsAtters) reported
@HSBC_UK Un-*******-believable - Sent in paperwork, AGAIN, to add a new company credit card holder and HSBC have lost it. FFS. CTRL+P - paper applications WTF?