HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/11/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • dmg2505 DMG2505 (@dmg2505) reported

    @HSBC_UK Perhaps if HSBC focussed more on customer service, you wouldn't need to keep closing branches and making so many people redundant

  • AdySuter Ady Suter (@AdySuter) reported from Witney, England

    @HSBC_UK Thanks, however the mobile chat and phone line support were both frustratingly slow to respond and neither were able to help. Your customers need responsive methods of getting the help they need, including being able to talk to an actual human and in a reasonable timescale.

  • MrStitch_BCG The Spine Collector 🇯🇲 🇰🇳 (@MrStitch_BCG) reported

    @HSBC_UK Your app is ****… The features are **** The UX is **** The UI is **** Whoever signed this app off for use needs to be named and then publicly executed for this abomination that you have given to the public. I could design better than this with my eyes closed

  • alina_cl Alina Lapusneanu 🌸 (@alina_cl) reported

    @HSBC_UK I've spent 9h over the last week with your business banking team trying to track down the status of several international payments with no status yet. On the last call, they put me on hold, then hung up on me after 1.5h of being passed between several teams. I am fed up!

  • francescadelz Francesca Del Zoppo (@francescadelz) reported

    @FancyGlancy1 @HSBC_UK Same! All the money in my old account has been moved to HSBC and I have no access to it because I haven’t received that number. It’s been 3 weeks for me too, and now 6 days without being able to use my money.

  • XRPbread Rich Cakebread (@XRPbread) reported

    @janey_wayney13 We know you’re abusive @HSBC @HSBC_UK no need to shove it down our throats

  • mwarne Martin Warne 🌹 (@mwarne) reported

    @ZaidPatel90 @HSBC_UK 💯 this. I was on hold to telephone banking yesterday for almost 40 minutes before I spoke to someone. I couldn’t do it online because the service I needed was ‘unavailable’. Shockingly bad.

  • gerrybish Gerald Bishop (@gerrybish) reported

    @HSBC_UK Hi, I’m not impressed that I’ve switched accounts to you and now I can’t access my old account to access money or view my new accounts online. Can someone look into this urgently ?

  • OneBlindMouseHQ ᗝᑎᗴ ᗷᒪᎥᑎᗪ ᗰꖏᑌᔕᗴ (@OneBlindMouseHQ) reported

    @HSBC_UK Doing my head in..! Telling me the bank details of a joiner for work done and #validated by him can't be validated by them..! I need a fix and got sick of waiting all morning in a queue on the phone. I get it... you're worried about fraud... I just want to pay a bill..!!

  • ZaidPatel90 Zaid Patel (@ZaidPatel90) reported

    @mwarne @HSBC_UK I'm now wasting time walking to the branch to resolve this silly issue