HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/01/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PickGS Graeme Pickering (@PickGS) reported

    @chris_railway @HSBC_UK I'm pleased you got it resolved, Chris. Probably the best move. They seem to forget people still rely on cash. One of our accounts doesn't support online transfer so we have to do it the old-fashioned way, but such a faff that I think it's time to change and go somewhere else.

  • leylakazim Leyla Kazim (@leylakazim) reported

    @HSBC_UK Hi, my online banking has been suspended due to suspected fraud. It wasn't fraud though, it was a transaction I did. I need to speak to the account level fraud dept. What is their direct phone number? As customer service has put me through to wrong dept twice today

  • absolutehype Paul Cooper (@absolutehype) reported

    @HSBC_UK another iPhone Beta, another broken HSBC app. I’ve not got a single app that crashes besides yours. Every year the same deal. Why has this not been resolved? This is madness.

  • MJ_JJ061215 Nikki 🇬🇧 🇫🇮 🇨🇦 (@MJ_JJ061215) reported

    @THERussellGrant @HSBC_UK I agree...the HSBC app is hideous - i hate the new design of it...and it's SO slow. 😫

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @wvrlfc_tez @HSBC_UK I had the same issue! I waited for weeks! Just give the customer service team a call and they will talk you through some sec. questions and you’ll be able to make your own there and then over the phone. Still to this day I haven’t revived mine and my accounts been opened a year.

  • projectrocky Paul L Davies (@projectrocky) reported

    @HSBC_UK after 4 weeks battling to set up account for my 12 year old daughter still cannot log online; 2 wasted trips to branch over 2 hours on phone - what the hells going on? Someone please help!

  • normanchris71 Putin on the schitz (@normanchris71) reported

    @HSBC_UK Thanks Saffron for your private message. Quoting that it’s “Terms and Conditions” isn’t really an answer though. There’s no fundamental reason why interest rates couldn’t be amended if you really wanted to “help”. Would you not agree?

  • LondonTFE London Training (@LondonTFE) reported

    @HSBC_UK trying to log in, receiving error code GBB-LON-1266, any advice?

  • TheRealOnePunc2 OnePunchRob (@TheRealOnePunc2) reported

    @Neil1637 @HSBC_UK Recently had the same crappy service myself when some scumbag hacked our Just Eat account and ordered themselves some food at my expense. Lots of chatting with different people, all giving different advice. Repeating myself even though the log was all there. 1/2

  • edmorrish Ed Morrish (@edmorrish) reported

    @HSBC_UK I’ve already been through the help centre for this, Russell. They say it’s new checks that have been introduced, which the checkout systems haven’t been set up to deal with. I got round it by a) using another bank account and b) not buying the tickets.