HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/25/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ubergiles Giles Armstrong (@ubergiles) reported

    @HSBC_UK Hey are your phones down? I've been trying to call for an hour as I need to reset some phone/online banking from overseas and it's saying your sites are closed. Urgent.

  • ubergiles Giles Armstrong (@ubergiles) reported

    @HSBC_UK Well... I'm trying to call now and being told there is a service outage...

  • lisamm75 Lisa Martin (@lisamm75) reported

    @werborg72 @HSBC_UK @Barclays I had similar problems in 2019 with an executive account so not much has changed then! Makes a difficult time in your life even more stressful! Sorry for you loss and am glad you are getting it sorted efficiently elsewhere

  • iJaceSummers Jace Summers 🍀🚀🌕💯 (@iJaceSummers) reported

    Hey boys, do we have a problem which is why I’ve only got phone calls from you? #HBCU @HSBC_UK, or are you going to figure it out and walk away?

  • deepakhota DBH○T🤷‍♂️🙏🔥 (@deepakhota) reported

    @HSBC_UK I need an urgent help with regards to my CC payment. Kindly help.

  • colinva Alvaro Colin (@colinva) reported

    @HSBC_UK Trying to cash a UK check in my US bank after the closure of my HSBC account, and you guys are pushing back saying a check it's only valid after 6 days of its issue date, but the UK law say it's 6 months. Your call centers aren't helpful, unlawfully holding my money?

  • littlewren41 Nichole (@littlewren41) reported

    @HSBC_UK discussing my account with an assistant I overheard another read back to a customer all of his details! Address, account number, pin etc! Surely this is a major breach of security.

  • Combicon Alex (@Combicon) reported

    @HSBC_UK Have a HSBC account, but just found an old £20 note! Am I still able to go in and swap it for one of the new ones? I heard that some banks have a cut-off date. Would be at the Croydon, North End - Full Service Branch (CR0 1TN) if it makes a difference.

  • LYCOICAT Mila (@LYCOICAT) reported

    @HSBC_UK @HSBC_UK you have an error on your app. Standing order doesn’t show up can you flag this up to your tech team.

  • Buckowolf Bucko (@Buckowolf) reported

    @HSBC_UK your customer service and complaints departments are simply awful and unprofessional! Cut off twice during a call. Unable to arrange a simple transaction. Shocking! 😠😠 💩💩