HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/19/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • annamusiclib Anna Wright 💙 😷 (@annamusiclib) reported

    @HSBC_UK Monday: Trafford Park; today: Knutsford. Both just said 'Temporarily closed' and details of nearest branch. I needed counter service.

  • fizzlekelly Fiona Kelly (@fizzlekelly) reported

    Extremely frustrating and disappointing service. @HSBC_UK sent my new card to a closed branch, then tell me it has been resent and is ready for collection. I arrive at the branch, no card and no explanation for why the card can’t be sent to my home address.

  • heyalxblk Alex Black (@heyalxblk) reported

    @HSBC_UK You have misspelt my name on my account and I fail security because my name doesn't match. Apparently I have to reapply for the account despite this being your error. Really?

  • AnnClaytor Ann Claytor (@AnnClaytor) reported

    @HSBC_UK I've done that and now of course have to log back in. And it won't of course accept the previous log in details I have recorded. So now on hold to HSBC trying to sort out the password change. Complete nightmare.

  • m4th014nd Matt Holland (@m4th014nd) reported

    @HSBC_UK Just been trying to pay an international supplier from my business account since May. And noone can help

  • CerioDarren Darren Cerio (@CerioDarren) reported

    @HSBC_UK My HSBC App has stopped working on my iPhone. It was recently updated to iOS 15.1 is there an issue?? It flashes up for a few seconds then disappears.

  • BBeyondmagazine B Beyond magazine (@BBeyondmagazine) reported

    @HSBC_UK We will pass this message on but you ought to take up issue with your Wimbledon @HSBC_UK staff too.

  • markhowe_howe Mark Howe (@markhowe_howe) reported

    @HSBC_UK @HSBC freezing a bank account because you are not happy with an address I have had for 14 years and then not to be able to speak to anyone in clear English after 1hr waiting is unacceptable . I am the customer and that is MY money not yours !

  • sweeneyuk1 sweeneyuk🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇲🇦🇺🇳🇿🇨🇦 (@sweeneyuk1) reported

    @HSBC_UK FGS PLS HELP, IM GOING INSANE THANKS TO YOUR CUSTOMER SERVICE. BEEN TRYING TO REPORT FRAUD ON OUR ACC FOR 3 HRS & ITS HORRENDOUS. LITERALLY EVERYONE SAYS THEY'LL TRANSFER US TO RIGHT DEPT BUT NOT 1 PERSON HAS BEEN CORRECT DEPT YET. PLS JUST GIVE ME NUMBER FOR YOUR FRAUD!

  • sweeneyuk1 sweeneyuk🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇲🇦🇺🇳🇿🇨🇦 (@sweeneyuk1) reported

    @HSBC_UK u contacted my wife to report fraud on her debit card. We have spent last 3 hrs being transferred & cut off. Its beyond a joke now. U keep telling us your transferring us to fraud but literally every person says wrong dept & transfers us again. Help or we're moving!