HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/11/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Lula_n_roo Lula Roo (@Lula_n_roo) reported

    @RuththeWalker @HSBC_UK @HSBC_UK also having the same issues.

  • cryptoxto cryptoxto (@cryptoxto) reported

    @HSBC_UK very worrying you are either incompetent, too lazy, or don't care to protect a business customer with a scam direct debit. A month ago you claim to have blocked and refunded a payment, the next month another scam payment is made instead!? Thanks for that! #muppets

  • erisdayo Eris Suryaputra (@erisdayo) reported

    @HSBC_UK I tried calling 0345 740 4404 but they said your security number has been locked. Can you help me?

  • aespadolls ae (@aespadolls) reported

    How else am I supposed to get help from actual human agents instead of automated robot responses? I have many inquiries which have not been settled due to the unresponsive “live” agents on the chat feature @HSBC_UK I really need some help, please.

  • lweale Louise Weale (@lweale) reported

    When I ring @HSBC_UK or @NewDay . they close me down before I can speak to a person. Is this the end of our relationship? I would be sad after all these years. Please help.

  • amya9_ Amy (@amya9_) reported

    @HSBC_UK I applied for a student account with you nearly a month ago and I’m yet to hear anything after confirming my documents 18 days ago. I’ve been trying to call, I end up waiting 45 minutes and just get hung up on, please help!

  • musson_fraser Fraser Musson (@musson_fraser) reported

    Shocking service from HSBC, 1 hour and 9 minutes in their telephone queue and gave up. Can't speak to anyone and the chatbot is hopeless. @HSBC @HSBC_UK #hsbc

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    @HSBC_UK can you provide me with an email for executive customer services or complaints please

  • mrcawood23 Mr Wood (@mrcawood23) reported

    @HSBC_UK I've been on the phone over an hour and a half without being seen to, to ublock a card, as an advance customer. I've also requested my son's online banking code to open his account 7 times now. Shocking customer service!!!!!!

  • TheAmazingChi Charlie | AmazingChi (@TheAmazingChi) reported

    @HSBC_UK Honestly, this is the worst experience I've had customer service-wise. And I *still* cannot make the payment I'm trying to make because of your impossible-to-navigate systems.