Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Rodgers
(@Jo_Rodgers) reported
@Ladi58517720 @HSBC_UK @Harry_perrel All sorted now - managed to get through to the customer service line and had a very helpful rep sort it all out for me! 👍👍
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Neil Pudney
(@NeilPudney) reported
@TheKnotUnites @HSBC_UK I figured going down the 'official' route was best but if they are going to block the email it's pointless.
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Mattie Gallagher
(@Mattski_G) reported
@HSBC_UK Following procedures isn't an excuse for having no morals. You can dress it up anyway you want to in an attempt to make me look like the bad guy here. The fact is I'm reacting to your poor service, not the other way around.
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JaneEP
(@janephillips50) reported
@HSBC_UK Still no security number and no access. Incompetent and unacceptable.
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Matthew Daniels
(@MattDWrites) reported
@HSBC_UK Says I need to log in using existing secure key card which I have lost once again. Once I log in to this app can I use that as a key card if I lose my key card again?
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Simon Hall ❤️✌🏻📷🏉☕
(@simonhall1974) reported
@HSBC_UK @AgeasUK @Lightroom PLEASE stop hiding behind #covid as a convenient excuse for poor service. Its now not really wearable as and excuse.
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Wael Ali
(@Waelelquesni) reported
@HSBC_UK Thank you for your reply. I am not the only one though. Just read lots of reviews on TrustPilot. May be the bank should have some duty of care towards its customers. That may actually help people and help the bank gain some trust. HSBC-a-bank-not-to-trust
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Francesca Quine
(@FQuine) reported
@HSBC_UK having an absolute nightmare trying to dispute a card payment online. As usual, app doesn’t give option I need & website log in doesn’t recognise my password so after re-setting it has locked everything. 20 mins wait to speak to someone!
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Kien
(@iyakatem) reported
@HSBC_UK Hello. I receive emails to sign CRS form, linked to my old phone number. Can't sign it. Updated phone, but doesn't work. Live chat can't help, calls hung up by the service, or don't solve issue. Deadline end May. May I request you a hard copy to my address? Thanks!
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Emma Blau FRSA
(@Emma_Blau) reported
Hello @HSBC_UK I've been on hold for 2 hrs waiting to speak to disputes team re: a CC dispute I raised in December 2020 that there have been no updates on at all since. Is this normal customer service? Your customer service agent also told me there is no call-back service offered