HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/20/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • bomielke Brenden Mielke (@bomielke) reported

    Glad I checked if @HSBC_UK app is working on #iOS16 yet. Of course not. Same problem as last year. Poor customer experience.

  • CiaranJC95 cjc (@CiaranJC95) reported

    @HSBC_UK So again I ask, why do other banks work just fine and not have any issues just you? Why are you intentionally difficult about it when other banks just, and this is a big concept here, ADAPT

  • wodge92 Roger Broad (@wodge92) reported

    @HSBC_UK is there a problem with the mobile banking app? I can't access my account??

  • rob_wood Robert Wood (@rob_wood) reported

    @HSBC_UK @kg_beta Seems to be happening again for iOS 16 public beta. I presume this is just a simple version whitelist issue as every other app (including banking apps) work without a problem, only HSBC. Any word on a fix or beta we can test?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • Bexster100 Becky Guest (@Bexster100) reported

    @HSBC_UK I’m an existing customer and am trying to open a Flexible Saver but every time I try to apply it says I can’t because I’m not a UK tax resident. But I AM a UK tax resident. Why is this happening? I have only ever lived and paid tax in the UK??

  • ChillliRose Chilli (@ChillliRose) reported

    @CiaranJC95 @HSBC_UK I have to agree, it does seem silly that the issue is resolved within the beta version, as this seems to be an ongoing issue with every beta update.

  • SeltzerMegan Megan Seltzer (@SeltzerMegan) reported

    @Jamb0 @HSBC_UK Oh just seen there’s an international outage for them haha

  • rubycubesmum Frankie Hemmings-Elkan (@rubycubesmum) reported

    @HSBC_UK please can you explain why no one is answering your phone lines ? Have been calling all afternoon and being left on hold for 15+mins - unable to access my accounts !

  • itittatwifey Emma 💜 (@itittatwifey) reported

    @HSBC_UK Ref 503 message keeps popping up whenever I try to add a new payee. Very inconvenient. Says 'this feature is currently unavailable'. Why is it unavailable? This is happening more and more. Poor service