HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/24/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • joannavanrooyen Joanna Van Rooyen (@joannavanrooyen) reported

    @HSBC @HSBC_UK Just had possibly the worst customer service experience of MY LIFE!! and man in India saying to me "Oh god" about my plight that has taken 3 months to resolve. Thanks HSBC. Thinking about changing banks. 🫤😡

  • S__J_____ S.J (@S__J_____) reported

    @HSBC_UK You have succeeded in creating the most difficult app going. Trying to verify, with my correct number and never receive the text with the code. Ring your appalling customer service to be told "it takes upto 5 days for a text" Shocking service, especially nowadays!

  • lizzoo Liz Combes (@lizzoo) reported

    @HSBC_UK We are now speaking to an agent. I will come back to you if we do not get help we need.

  • rakeshharidas1 rakesh haridas (@rakeshharidas1) reported

    @HSBC_UK i am unable to complete online transfer through my account. you r holding my funds! Please release them ASAP.I am tired of calling ur customer care number...not able to connect at all

  • lizzoo Liz Combes (@lizzoo) reported

    @HSBC_UK I am with a customer of yours who has banked with you for over half a century. Utter shambes from HSBC. No telephone security code received, despite promises. She needs online banking to pay bills, and has never received it. Phoning is pointless. 34 mins waiting so far.

  • AbsoluteAnorak Absolute Anorak (@AbsoluteAnorak) reported

    @HSBC_UK Hello. I've never received any code to allow me to use internet banking. The account was opened about 8 weeks ago, and nothing has come through. Can you help?

  • Woody10002214 Woody (@Woody10002214) reported

    @HSBC_UK - Is there a problem with your online service? Trying to log in, but it keeps taking me back to the homepage.

  • Dave86840750 Beefi # Lai Out (@Dave86840750) reported

    @WBAFoundation @HSBC_UK @WBA Where ******** are our directors that's who we want to see at the ground spineless arse oles

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported

    @HSBC_UK Does anyone ever answer your help line? Second time I have been in hold for 35 plus minutes!

  • RobMoor01 Robert M (@RobMoor01) reported

    @HSBC_UK hi, I applied for balance transfer credit card, all went through, got email saying my card is on the way and that was 3 weeks ago, card did not arrive, neither balance transfer was done. Can you help?