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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine
    Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine
    Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • wetgaz1329
    GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AimiMcNeill
    Aimi Jones (@AimiMcNeill) reported

    Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

  • _GeraldHamilton
    Gerald Hamilton (@_GeraldHamilton) reported

    @HSBC_UK My Global Money account is not working, I get error message in the App "You are trying to convert less than £0.01, please change the amount" I've tried different amounts to many different currencys, same error message in a yellow banner. Can you raise with tech team?

  • TheDevilsDev
    Sir FAFO (@TheDevilsDev) reported

    @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.

  • HusseinSajjad89
    حسين سجاد حسين (@HusseinSajjad89) reported

    @aptherazor @HSBC_UK I had the same issue with Lloyd's many many years ago. Had to take someone I knew personally to sort it out.

  • vickic1984
    victoria clark (@vickic1984) reported

    @HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!

  • timrollpickerin
    Tim Roll-Pickering (@timrollpickerin) reported

    @flyinglawyer73 @tomhfh I can recall banks opening on Saturdays since at least 1992 (before then I didn't have an account I could access). The main exceptions were in the City (even shops there were closed Saturdays) plus some Central London ones. It used to be annoying when @HSBC_UK had...

  • dawniedavidson
    Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported

    @HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info

  • a_mnicholson
    Ann-Marie Nicholson (@a_mnicholson) reported

    @HSBC_UK your systems are awful…I’m trying to find an email address as I’m not up to speaking to you guys and I can’t even get your Tell Us About Your Needs form to work - it’s all too much right now

  • RichardKennedy
    Richard Kennedy (@RichardKennedy) reported

    @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

  • MagicAsh16
    MagicAsh (@MagicAsh16) reported

    @HSBC_UK when you send out credit cards and explain how to register do anyone working at HSBC try the instructions to see that it doesn’t work? I can’t understand how in 2026 something like this is so bad and frustrating. I’ve tried online and the mobile app