HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 11/23/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • princess_blue Amy Cook (@princess_blue) reported

    @HSBC_UK do you have any staff working in the call centre over the weekend? I’ve been waiting for a very long time for someone to answer the phone #lunchtime #iseveryoneonteabreak

  • MareloStudio Marelo Studio (@MareloStudio) reported

    @HSBC_UK Would a payment trace explain why @CashPlus have the exact amount of money I'm expecting in the bank but they stop me from accessing it "until I prove I put it in"? Sorry, I'm just getting zero help from CashPlus, the account is still locked nearly a week on.

  • Urukhai43477325 @Urukhai (@Urukhai43477325) reported

    @HSBC_UK Is there a problem with the mobile banking app, trying to pay money onto my credit card and the app just tells me there's an error ?

  • 84_pjm Pjm_84 (@84_pjm) reported

    @HSBC_UK Not really. I rang 3x last week and used your holding music to keep me awake on the M4 until I hit Wales. So on the phone for 25min, 35min and 30min. Although I did get cut off after 12min. So 47mins? Hence I think your telephone is not working.

  • MickeyPmusic Mickey P (@MickeyPmusic) reported

    @HSBC_UK customer service is garbage

  • princess_blue Amy Cook (@princess_blue) reported

    @HSBC_UK Urmmm… I can tell you they are more like 20 mins. Not a good impression on a new customer.

  • RachelKoz RachelKoz (@RachelKoz) reported

    @HSBC_UK Trying to send £100 to one of my own account with a different bank. First got error code -10004 and now SECP_CIS_TDS_OTPWITHCLAIM_0020. why can't I send any money from my account?

  • fripfoll Jo Haigh (@fripfoll) reported

    @HSBC_UK Help please ...I can't access the mobile banking app therefore I can't log in anywhere, even to get help? 😱

  • jimhatfield jimmyjangles (@jimhatfield) reported

    @HSBC_UK Hello, error 503 trying to validate recipient for new payment since Friday. Whuts gawnaff?

  • sarahaardvark Sarah S 💙 (@sarahaardvark) reported

    @HSBC_UK He hates the phone. Just forget it. He now wants to move his money elsewhere. By the way, your online chat service could not be more unhelpful if they tried.