Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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JCEET
(@JCEET1) reported
@HSBC_UK Just phoned to check if system working as failed to login twice. Held on phone line for 12+minutes, no response. Your customer service is poor. Tried again and logged in successfully.
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nik procter
(@durhamcaddy) reported
@HSBC_UK Spoke to know one also the chat on the app is not working or talking ages
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Andy Hill
(@andy2hill) reported
@HSBC_UK As an avid App and web user I was perplexed when I was asked to set up Face ID having used it the previous day. The set up process is a nightmare so called an agent. The advisor who resolved the issue was unbelievably good, thanks. Need to sort help on the app!!
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Jo Rodgers
(@Jo_Rodgers) reported
Extremely grateful this morning for the lost & stolen card teams at @Monzo, @HSBC_UK and @CapitalOne. Lost my phone & cards last night so unable to access apps but they all confirmed no transactions made & cards now blocked. PHEW! Huge relief. HUGE! And replacement cards on way.
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D Dodds
(@duncan_dodds) reported
@HSBC_UK both my personal and business hsbc mobile apps have started returning an error. When will service be resumed?
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Suzanne Cox
(@SC080808) reported
@HSBC_UK Has it gone down again?
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Badri
(@badri_nair) reported
finally, after 1 hour 36 minutes on the phone, the issue was resolved @HSBC_UK outstanding ...👎🏾
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Aaron
(@_aaroncater_) reported
@HSBC_UK Thanks for the speedy reply. Isn't this false advertising as when you first sign in to online banking it shows the screenshot (that I attached)? Also, I thought that you were going to add new features such as saving pots and spending insights? This would change the design surely?
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Khayaal Manwani (KL)
(@kl_mnop_) reported
@HSBC_UK Hi. I'm currently abroad, my mobile device is broken, and I can't access online banking. I do have an unactivated physical secure key device (lost the id no.). Do you have an email address I can contact for support?
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A2BHealthy
(@A2BHealthy) reported
@HSBC_UK Mobile banking app still not working for the last 3 hrs