HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/31/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • wetgaz1329 GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland

    @itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptoxto cryptoxto (@cryptoxto) reported

    @HSBC_UK very worrying you are either incompetent, too lazy, or don't care to protect a business customer with a scam direct debit. A month ago you claim to have blocked and refunded a payment, the next month another scam payment is made instead!? Thanks for that! #muppets

  • oliviagirling Liv (@oliviagirling) reported

    @HSBC_UK hi there, I had my phone stolen while visiting America from London. Would a US branch be able to help me access my online banking again?

  • lweale Louise Weale (@lweale) reported

    When I ring @HSBC_UK or @NewDay . they close me down before I can speak to a person. Is this the end of our relationship? I would be sad after all these years. Please help.

  • squeasy_louise Louise Day (@squeasy_louise) reported

    @HSBC_UK currently been on hold for 25 mins. That’s after trying to close an account for 20 mins online. Receive a letter on 15/9 saying all will be automatic. In fact you have just frozen it & now I can’t speak to anyone. We don’t have a branch within 30 mins anymore. Help

  • brijamo Brian Jameson (@brijamo) reported

    @HSBC_UK Never mind your cost of living tools you want to start investigating your exec complaints and finding out why your service is so shocking you’ve held £25,000 of my money which debited my account on 15th September so technically theft get it sorted before I go the press!

  • erisdayo Eris Suryaputra (@erisdayo) reported

    @HSBC_UK I tried calling 0345 740 4404 but they said your security number has been locked. Can you help me?

  • tomdiditt Tom Did It🛋 (@tomdiditt) reported

    @HSBC_UK you are an awful bank.

  • davidcshaw Dave Shaw (@davidcshaw) reported

    @HSBC_UK @HSBC_UK no I did not. Still on hold. I implore you guys to please stop with the automated bot responses. You are providing a service so why should I have to do the work (scrolls through 27 unrelated FAQs) when I (and you) know what I’m hear for?

  • PeterSolan1 Peter Solan (@PeterSolan1) reported

    @HSBC_UK Currently on hold with your telephone banking service for 38 mins This is absolutely unacceptable Your service is pathetic

  • batsoupman Batsoupman (@batsoupman) reported

    @HSBC_UK Hello, I utterly despise the malignant Chinese Communist Party- can I be a customer?