HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 01/27/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (18%)

    Website (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattsty6 Dawn Kirby (@Mattsty6) reported

    @HSBC_UK what on earth is going on with your phone banking today? Got a notification when I tried to log into phone banking this morning saying something about not being able to log in due to confidentiality now been on hold for 2 hrs.

  • BrumTransportXp BrumTransportExperience (@BrumTransportXp) reported

    @lauracreaven @HSBC_UK I'm considering moving completely from HSBC to Starling or Monzo, the traditional banks are years behind in service, such a waste of time!

  • PayNikki nikki pay (@PayNikki) reported

    @HSBC_UK your customer service is diabolical. Been on chat online 40 mins still not any further on

  • robinrimbaud Robin Rimbaud - Scanner (@robinrimbaud) reported

    @byhut @HSBC_UK @HSBC Thanks. It's actually quite unreal. I completely fail to understand why after over 50 phone calls and Tweets and more that no-one can actually get back to me and help me out. I feel totally abandoned

  • smithaamrita06 SMITHA kannan (@smithaamrita06) reported

    @HSBC_UK hi I have cancelled DD, but money deducted from my account . I have been trying to contact HSBC today .Waited in the queue for 3 hours , Still not successful Tried MOBA . But waste of time . Some one please help me

  • Rosario19R Rosario (@Rosario19R) reported

    @HSBC_UK Afternoon, I subscribed a select and cover policy on 24 October, but I am still unable to register my gadgets. The website says I might have to wait up to 48 hours, but it has been more...

  • Thestrokeguy Gareth (@Thestrokeguy) reported

    The ONLY app on my phone that doesn’t support dark mode : @HSBC_UK maybe something to think about

  • lauracreaven Laura Creaven (@lauracreaven) reported

    @HSBC_UK I was on hold for half hour on Friday so no thank you. The staff in B’ham branch said they don’t book them. Will be emailing customer care as pretty disappointed in the service

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @_aaroncater_ @HSBC_UK They have had more problems than others like Nationwide and the staff insist there are no problems.

  • pdalal Payal Dalal (@pdalal) reported

    .@HSBC_UK please how can I make an appointment to transfer funds at at HSBC branch in London? When I go to the website it says to call and when I call, I get the message to go the website. It shouldn’t be this hard!