Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tanya Manuel-Warner 💙
(@TanyaMW71) reported
@HSBC_UK Well 4 calls each over 25 minutes. Cut off 3 times no answer. Cannot reset like website says. Update was a waste of time as obviously not tested fully. Am very close to taking my accounts elsewhere. No customer care. Why should I stay with hsbc to be treated abysmally.
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rez
(@rez_uk) reported
@HSBC_UK Good afternoon to you. Please point your specialist team to this thread so they can understand the problem and the number of users with the same complaint.
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Marina
(@M31535663) reported
@HSBC_UK i need to make urgent transfer have been waiting an hour on the phone and then spoken to two agents and they transferred me back to the switchboard ???? Appalling customer service. Still unable to do anything
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Thomas Liddle
(@ThomasLiddle7) reported
@HSBC_UK @WhichUK Have tried to use your online and mobile apps. Feedback - they are terrible. Your mobile app will not send me an activation code and yes I have called to update my number.
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nigel 🏴🏴🏴
(@edchef64) reported
@HelenWilson34 @warnerhotels @HSBC_UK Thats terrible
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Bobby Oven
(@BobbyOven) reported
@HSBC_UK your new app update has destroyed my phone. It was working perfectly fine until your new update. Now its blackscreen and a factory reset, which isnt working. The app has cased a fatal error on my S7. I have been wrestling with it for 6 hours now. Absolutely disgusted
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Tyler
(@tjh_ty) reported
@alixm87 @HSBC_UK I have exactly the same problem. It's farcical. Since when do you allow an app update to lock everyone out of their account.
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Jennifer Riggins
(@jkriggins) reported
@HSBC_UK Nope at this point I’m leaving your bank. The 5£ extra charge you’ve began tacking onto already egregiously inaccurate exchange rates and horrible customer support is the last straw
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Stephen Eaton
(@StephenEaton9) reported
@HSBC_UK Your customer service is abysmal if you can actually speak to humans they all tell you something different. They don't do what they promise and you have so many customer complaints that it takes 5 working days for it to be answered.
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Told You So 💙
(@steviepattisond) reported
@HSBC_UK @HSBC seriously poor service. Was thinking of switching to you but this is definitely not happening. You don’t respond to letters. You don’t respond to phone calls and now you ignore requests for help on here.