HSBC status: access issues and outage reports
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- HSBC generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
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Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland@HSBC_UK is your online banking down? I can’t access
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Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland@HSBC_UK hello! Are your systems down today? Please respond
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GAZZA P (@wetgaz1329) reported from Dunfermline, Scotland@itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Allan S (@AllanS63097043) reported@HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳
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さぶろう (@Sub_Low19) reportedHi, @HSBC_UK I'm hoping you can help. I tried calling to reactivate my frozen account, but the automated system asks for my telephone banking security number, which I don't have it with me. Could you please provide a phone number where I can speak to someone directly? Thanks.
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Christian Lam (@ChristianL94056) reported@HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality
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White Apathy (@fundcruncher) reported@HSBC_UK I can't use private messaging on this website, I don't use the X app. The HSBC app clearly says "Sorry, there was a problem on our end" The problem is not with me, it's on your end. It's still there.
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Laurelin (@SnufflebeanYarn) reported@ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.
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Mad_hatter (@Madhatt41585343) reportedIs it actually possible to get £220 switch bonus? Terms say must 'open a bank account in our mobile banking app' App sends me back to the website. Help bot says "need to apply... on your web browser... application isn’t available on the mobile app" @HSBC_UK
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TS (@PZR311067) reported@HSBC_UK @rosieerooo22 Same with us, a/c upgrade on joint account, did 5 Hard searches each on our credit file because you upgraded to wrong account, and to fix it you did more, complaints team a joke, now with FOS to sort as in one go you have destroyed a perfect credit rating.
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Andrew Hill (@AndrewRHill7) reported@HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?
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John Kefas (@kefasjohn) reported@HSBC_UK And I can't login to my Internet banking cos my device (like calculator) is not working anymore. I contacted you guys via mobile number and complained but I was asked to send some documents for confirmation before they could unfreeze my account which I did... 2
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Mark (@MorganMF9867) reported@HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.