HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 11/28/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BenMassey1 Ben Massey (@BenMassey1) reported

    @HSBC_UK You need to invest in customer services. You’ve failed miserably today. I complained earlier about how poor your customer service is and then this. Literally could not make it up. For a global banking corporation making billions in profits your disdain for customers is plain.

  • stitchitNay Nay (@stitchitNay) reported

    @HSBC_UK Had to ask a relative to pay for my shopping and feared something awful had happened to my account. Not a great end to my Friday.

  • meggaprice Col3:23 (@meggaprice) reported

    @HSBC_UK Also 50 minutes with online help ‘chat’ not helpful

  • SoleckiLorraine lorraine solecki (@SoleckiLorraine) reported

    @HSBC_UK Still not working. Third rate bank. Disgusting.

  • daveboa trumpetdaveboa (@daveboa) reported

    @HSBC_UK Hopeless communication and not even an apology in the original tweet and nothing on your website. Are you going to compensate your UK customers for this shambles?

  • Steve_c1889 Steve_c89 (@Steve_c1889) reported

    @HSBC_UK It's a bloody disgrace your customers a lot came of shifts and couldn't get food loads were out like me and couldn't pay in pubs or restaurants you were too slow to respond to the situation unfortunately

  • giller67 andrew giller (@giller67) reported

    @HSBC_UK My app went down last week. I've been blocked out the bank with no access to my money for 10 days. They're a disgrace to say the least

  • HHrocknroll HH (@HHrocknroll) reported

    @HSBC_UK Too much total reliance on technology,not enough human customer service.Greedy failing banking 👎

  • Kroenke_out1 Kroenke_Out1 (@Kroenke_out1) reported

    @HSBC_UK Next time can I suggest when it breaks at 20:15 you don't take over two hours to update service status

  • ZaydEsa Zayd Esa (@ZaydEsa) reported

    @HSBC_UK I still cnt pay for **** nvm back up and running