HSBC down? Current status and problems in Edinburgh, Scotland

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (27%)
• Website (8%)
• Transactions (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  Sheila Jardine (@SheJardine) reported 13 minutes ago from Edinburgh, Scotland

  @HSBC_UK is your online banking down? I can’t access

• 
  Marie McKenna (@mazzamac1969) reported 47 minutes ago from Edinburgh, Scotland

  @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andy (@biganzuk) reported 3 minutes ago

  @HSBC_UK @MartinSLewis HSBC customer service is an absolute disgrace. My wife been on hold for 50+ mins, trying to deal with fraud on her cc account. Not spoken to a human yet. I'm sure a missed payment will get noticed!

• 
  Jonathan Planner (@JKPlanner) reported 4 minutes ago

  @HSBC_UK How can you still only be opening 10-2pm? The whole country is struggling to get up and running again and we need banking to support us, everyone else works normal business hours time for you to do the same

• 
  René (@hollies8) reported 4 minutes ago

  @HSBC_UK Is there a problem with your banking app. Transactions are missing on accounts and we keep on receiving Text messages that seem to be fraudulent

• 
  philip silver (@philipsilver18) reported 4 minutes ago

  @HSBC_UK disgusting customer service from HSBC. My dad has been with HSBC for over 60 years but they are making it impossible to open a joint account with my mum. This has been going on for 6 months. Customer service don’t help.

• 
  Lord Tony Shaw (@TONYSHAW21) reported 7 minutes ago

  @financialombuds @HSBC_UK hello..I would like to make a complaint about the code of conduct of HSBC UK bank.. having used all online security measures HSBC blocked my acc when I tried to make an online payment .. this I can accept but when tried to open my acc it was impossible

• 
  Josh Marshall (@calcot10) reported 11 minutes ago

  @HSBC_UK I don’t believe they’re is anything you can do as I’ve been told it’s an automated service and to try again in 6 months

• 
  Big Chris (@roxasamadeus) reported 13 minutes ago

  @HSBC_UK @Kakes_11_ I do not think it is good practice for ANYONE to call you/me and ask for your date of birth as i was asked today. I never have an issue when i ring them, but data protection should work both ways.

• 
  Liz Loz 💙 (@lizloz) reported 17 minutes ago

  Hey @santanderukhelp @BarclaysUKHelp @HSBC_UK hypothetical q? Can I lend my bank acct to org in foreign country who can't work here in order for them to do work here and pay people? Giving them full access to move money into UK? Espec if they say they'll do stuff for free for me

• 
  Sebastian Masson (@SebastianMasson) reported 17 minutes ago

  @HSBC_UK Unable to log on to Internet banking via phone or PC. Just returns GSA system error

• 
  Birdie (@Colonel_Oiseau) reported 20 minutes ago

  @HSBC_UK trying to open savings account for my 8 y/o. He has an expired passport - not renewed due to COVID, why would we? can’t go anywhere - all your systems are based on that 1 option. Must be another way to prove ID? Web support & call centre just routes back to same answer.