HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 03/28/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (25%)

    Login (25%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK hello! Are your systems down today? Please respond

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • leehinds Lee (@leehinds) reported

    @HSBC_UK spent most of the day trying to call your team, 45-60 minute wait times only for your systems to hang up every time with no fix!? Credit card approved but no terms sent out? Really unacceptable

  • keithagalley keith galley (@keithagalley) reported

    @HSBC_UK what is the easiest way to get copies of my commercial mortgage statements? It seems an impossible task?

  • Metal_Jo85 Jo (@Metal_Jo85) reported

    @76Goonerbloke @HSBC_UK I bank with Lloyds, never had any issues with them 👍🏻

  • ladygabriela14 Gabrielle (@ladygabriela14) reported

    @the_timtodd @HSBC_UK We’ve been having same issue.. applied on the 8th of August and still no offer yet ..

  • Willcocks07 Ben (@Willcocks07) reported

    @HSBC_UK currently in Plymouth branch trying to pay Money into a bank ? No counter service , both machines broken for paying in , 1 machine has been out for weeks ?This is not service . Response would be lovely and maybe a call from yourselves to the branch manager

  • YarrowDan Dan Yarrow (@YarrowDan) reported

    @HSBC_UK Waiting to speak to someone on HSBC advance telephone banking line for +25 minutes! Is anyone working today? Your telephone banking used to be great, always huge wait times these days. I use the app, but this needs a conversation + you’ve closed the local branch 🤯

  • ionCube ionCube Ltd. 🌐 (@ionCube) reported

    @HSBC_UK Please stop using internal names for PDF documents and adopt a customer centric approach. doc-cdd-pr-pf-gb-en-66xxx.pdf [redacted] is nonsense and doesn't even identify as originating from HSBC. Having what could be a counter in the name, it is also leaking (your) info.

  • MedwayChelseaFC Maverick (@MedwayChelseaFC) reported

    @HSBC_UK one of your employees cancelled my Debit Card and not Credit Card (requested replacement)by mistake.Leaving me without access to my money for up to 7 days. Walked 20 minutes to get food shopping only for it to be declined. This is awful, I wish to make a formal complaint

  • bhavin_sheth Bhavin Sheth (@bhavin_sheth) reported

    @HSBC_UK - It's been 30 mins on a call and I am still listening music trying to reach to a agent. Need to speak to the agent urgently. Can you please help connect to the agent ASAP?

  • nicfrb Nicolás (@nicfrb) reported from Rothwell, England

    @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working