HSBC

Is HSBC down in Edinburgh, Scotland?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Edinburgh, Scotland 02/26/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SheJardine Sheila Jardine (@SheJardine) reported from Edinburgh, Scotland

    @HSBC_UK is your online banking down? I can’t access

  • mazzamac1969 Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • albertoantinucc Alberto Antinucci (@albertoantinucc) reported

    @AnnieSiara @HSBC_UK Totally agree! @AnnieSiara I had the same BAD experience with them in Hong Kong (old customer) and New York.

  • LordDeeDah LordDeeDah (@LordDeeDah) reported

    @kewley74 @HSBC_UK Same issue why I left.

  • Sara_withnoH_ Sara Harris (@Sara_withnoH_) reported

    @HSBC_UK is there an issue today with personal banking? Trying to log on to apply for a reg saver & just got the scrolling wheel of doom!

  • michiemoo04 Michelle (@michiemoo04) reported

    @HSBC_UK you are holding my money which I want back! I switched banks and a refund was issued to my old account with you and I've contacted you several times and all you say is there's no trace of it - yet won't take the refund ID!! please someone help me!!

  • LordDeeDah LordDeeDah (@LordDeeDah) reported

    Does anybody else have issues with technical difficulties using HSBC and the quality of their staff when you are trying to resolve these issues? The level of English is poor and they talk like robots with no feeling. I am an ex IT professional at HSBC. @HSBC_UK

  • CryptoSurfsUp Plan ADA (@CryptoSurfsUp) reported

    @HSBC_UK I have complained 10x plus. You do nothing. You keep flogging me off and sending me to different operator each time. You are all talk. I have wasted hours calling and so much of my time. You will do nothing. Your customer service does nothing. I had enough of your bullshit.

  • ChiStrings Daniel Chi 🇳🇬 (@ChiStrings) reported

    @HSBC_UK how can I access my bank account if the hsbc app doesn’t work on ios16 beta, I can’t generate a code either to use it on a laptop

  • AnnieSiara Annie Siara (@AnnieSiara) reported

    @albertoantinucc @HSBC_UK Customer experience is too antiquated 🤯 I understand why there are new financial institutions targeting Gen Zers are taking over.

  • kewley74 Phil K (@kewley74) reported

    @LordDeeDah @LSW81885618 @HSBC_UK I was block 2 floor 4... or latterly anywhere you could hot desk.

  • BAurgent Darren (@BAurgent) reported

    @HSBC_UK hello, I've been trying for a few days now to access my Premier credit card points, when you click onto points, says an error rather than take me through to next stage. Help. Thanks