Is HSBC down in Edinburgh, Scotland?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (68%)

2. 

   Website (18%)

3. 

   Login (5%)

4. 

   Withdrawals (5%)

5. 

   Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• Marie McKenna (@mazzamac1969) reported 38 minutes ago from Edinburgh, Scotland

  @HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?

• Sheila Jardine (@SheJardine) reported 41 minutes ago from Edinburgh, Scotland

  @HSBC_UK is your online banking down? I can’t access

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Josh Marshall (@calcot10) reported 5 minutes ago

  @HSBC_UK I don’t believe they’re is anything you can do as I’ve been told it’s an automated service and to try again in 6 months

• Big Chris (@roxasamadeus) reported 6 minutes ago

  @HSBC_UK @Kakes_11_ I do not think it is good practice for ANYONE to call you/me and ask for your date of birth as i was asked today. I never have an issue when i ring them, but data protection should work both ways.

• Sebastian Masson (@SebastianMasson) reported 10 minutes ago

  @HSBC_UK Unable to log on to Internet banking via phone or PC. Just returns GSA system error

• Neil (@Shinobi_Neil) reported 12 minutes ago

  Hi @HSBC_UK . I've been locked out of digital banking and am trying to reset my secure key. I keep getting a message of "something went wrong". Can you please explain? Are you having service issues today?

• Carol (@SiewJooKay) reported 12 minutes ago

  @HSBC_UK Why are pending transactions taken off from balance like they have been approved? If a customer informs you that she did not authorise these payments from her debit card, why can't you protect your customer by stopping the payments? This customer is now in overdraft!

• Birdie (@Colonel_Oiseau) reported 15 minutes ago

  @HSBC_UK trying to open savings account for my 8 y/o. He has an expired passport - not renewed due to COVID, why would we? can’t go anywhere - all your systems are based on that 1 option. Must be another way to prove ID? Web support & call centre just routes back to same answer.

• philip silver (@philipsilver18) reported 17 minutes ago

  @HSBC_UK disgusting customer service from HSBC. My dad has been with HSBC for over 60 years but they are making it impossible to open a joint account with my mum. This has been going on for 6 months. Customer service don’t help.

• Scott Joseph (VO Studio) (@ScottJoseph_UK) reported 18 minutes ago

  @HSBC_UK Thanks Stef, after a further series of calls, taking most the day, she got passed to the individual in fraud who dealt with the initial case and could resolve the issue. If you have that system then you need to fast track case queries directly to the case handler.

• Jagdeep Singh (@juggy4u) reported 19 minutes ago

  @HSBC_IN @HSBC_UK My contact details are shared in your message box to identify me as a customer. Also cancel my Card and refund my 525 which i paid on 14th May for my last bill

• Jimmy Sinclair (@jimmymasinclair) reported 20 minutes ago

  @HSBC_UK It took me 6 months to just to get a response from your customer service department and a further 4 months for my case to reach the fraud unit and then i got a email yesterday essentially giving me to boot! Funds were credited to accounts not matching beneficiary and no one cares