Is HSBC down in Edinburgh, Scotland?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (13%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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GAZZA P
(@wetgaz1329) reported
from
Dunfermline, Scotland
@itvnews How will people bank with @HSBC_UK who don't have any access to a mobile phone?This is incredibly short sighted.
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK hello! Are your systems down today? Please respond
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Sheila Jardine
(@SheJardine) reported
from
Edinburgh, Scotland
@HSBC_UK is your online banking down? I can’t access
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@HSBC_UK Hi, I’m not a customer but recd a fake text allegedly from HSBC about a security alert on my account and to click on a link. Clearly fake, taken a screen grab of text if your fraud team are interested?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Cox
(@robjc999) reported
@HSBC_UK BIB app not working
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C McBeath
(@photomcbeth) reported
@HSBC_UK I'm hoping you can help me with some info for my degree regarding round up accounts. Would it be possible to have the round up savings be automatically transferred to a charity? Is this feasible? What would stop it being feasible?
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Rosie Govier
(@roseegovi) reported
Trying to make a payment to a credit card with @HSBC_UK seems impossible! No way to do this online, unless you're a HSBC customer and on the phone for over 20mins so far. Got to be the worst customer service... Help please HSBC?
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LaRoja
(@LaRoja87413891) reported
@HSBC_UK Yeah right. Why do HSBC charge disgraceful interest rates to borrow money and yet give nothing (and almost nothing) in interest for people that have money in the bank? A real help! 🤡
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Nadine Goodinson
(@Taffybird1) reported
@HSBC_UK I opened a “My Account” for my 11yr old in August but we still can’t use it. Every time I try to register online I get “Your contact details are unavailable”. I called the helpline last Thurs and gave my correct number but still get the same message. Help!
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Steve Cowland
(@Noisyspace) reported
@HSBC_UK In this day and age, to get locked out of my own account and forced to go into a branch, one that has terrible reviews and long queues. How someone with travel issues or disabilities copes is beyond me. You seem happy to send out mortgage interest payment updates the next day.
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RDK75
(@RDK75NL) reported
@HSBC_UK get your act together, I understand your callcenters are outsourced to India and the Philippines but waiting for 20min urea, then get diverted 3 times with a simple issue and got disconnected when they tried to transfer again to another department! 35min wasted!! #angry
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Hanna Daly
(@hannadaly90) reported
regretting my choice of @HSBC_UK for my new credit card. Apparently can only set up online/mobile banking with a phone security number. And can only get one of them by phoning customer services up…now been on hold for over 40 minutes. Absolutely wild.
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Lisa Pitchford
(@lisapitch) reported
@HSBC_UK dreadful customer service 55 precious minutes wasted on ordering a new chequebook. Person still can’t tell me how I can order one next time online or if I can even use the banking app. Just shocking.
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Adam Moquet
(@adam_moquet) reported
On hold to @HSBC_UK for 30mins, connected me to wrong department, terrible line, call handler had crying baby in the background, call took 20mins only to be sent to mobile app to complete the task and it didn’t work. Do you treat all long serving customers with such contempt?