HSBC

Is HSBC down in Bury, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bury, England 04/20/2024 04:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (71%)

    Mobile App (71%)

  2. Website (10%)

    Website (10%)

  3. Login (8%)

    Login (8%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Bury, England

The most recent HSBC outage reports came from the following cities: Stockport, Manchester, Ashton-under-Lyne and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockport Withdrawals
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomAshton-under-Lyne Mobile App
United KingdomManchester Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Bury, England

Latest outage, problems and issue reports in Bury and nearby locations:

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • angelajnat Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England

    @HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • g_fielding Gillian Fielding (@g_fielding) reported from Rawtenstall, England

    @HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • krisminime Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.

  • AndreaWeb81 Andrea Webster (@AndreaWeb81) reported from Mellor, England

    @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

  • lisajlb1970 Lisa S (@lisajlb1970) reported from Westhoughton, England

    @HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ArveeneJ Arveene (@ArveeneJ) reported

    @HSBC_UK App seems to be down again ?? Since last night and this morning ???

  • LilPIX15 jess (@LilPIX15) reported

    @Matthew_Leyshon @HSBC_UK Are you randomly being charged twice for things? I am also having this issue if so

  • KerryBlackbourn Kerry Blackbourn (@KerryBlackbourn) reported

    @StarshipRobots @HSBC_UK Starship your app currently does not support HSBC’s new security measures (asking for authorisation with every transaction) meaning HSBC customers cannot order from you. Yiu may lose alot of customers from this!!

  • Rico_Devante Rico Devante (@Rico_Devante) reported

    @HSBC_UK My issues still has not been resolved

  • Iris_Kalka_PhD איריס קלקא Iris Kalka (@Iris_Kalka_PhD) reported

    @HSBC_UK horrible interface! Takes you back and forth from the website to HSBC app again and again. Categories for help are far too general. I shall never get it right.

  • _jgriffin Jonathan Griffin (@_jgriffin) reported

    @HSBC_UK if I am already in the app and then make a purchase online that requires authentication, why do I have to log out and back into the app? Why doesn't it just pop up? #Help

  • stebrett Steven Brett (@stebrett) reported

    To follow up on this @HSBC_UK have contacted and confirmed they don’t ask for personal data on a call of this type. If you get a call from 0345 013 0157 just block it. #scammers

  • KittanyRuby D.Melanogaster (@KittanyRuby) reported

    @HSBC_UK your app isn't working again! When will this be resolved?

  • JoePalmerUK Joe Palmer (@JoePalmerUK) reported

    Can’t believe just how bad @HSBC_UK have made their online banking for mobiles. If it ain’t broke don’t fix it.

  • cabixby20 Caroline Bixby (@cabixby20) reported

    @HSBC_UK are you having issues with your chat function online and on the app. All i want to do is to close my loan account as i have paid it all off ;-) I have been first name terms with your bot MOBA, then i "spoke" with another real person called Marina, now on with Deonne!