Is HSBC down in Bury, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Gillian Fielding
(@g_fielding) reported
from
Rawtenstall, England
@HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Regs
(@regansmart) reported
Nothing like spending your whole day off on the phone to @HSBC_UK and not getting your issue resolved but being hung up on constantly👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
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Lord David Harrison
(@David37127723) reported
@HSBC_UK Complete customer service on all levels. Claim to telephone you, but don't then state your complaint is solved. If you wish to escalate, escalate, you not even done anything. Bankers really are.... .
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Lala
(@Lma69) reported
@HSBC_UK Seriously considering closing my HSBC current accounts, after 35 years. Not only do I have to travel to the next town since my branch was shut down, but now they are not open at all on a Saturday. I work M-F so I have no way of paying in cash or any cheque over £500.
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LAA
(@tinylittledrip) reported
@HSBC_UK hi is the HSBC mobile banking app down? It starts to open then just shuts down so I’ve got no way of accessing my account.
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Harun Osmanovic
(@HakunaMa_DATA) reported
Got an account with @HSBC_UK , had to contact their mobile support, got an answer in a few min. Got an account with @coinbase contacted support 2 times & DMed @CoinbaseSupport - Nothing ! Still can’t use account. Get your stuff together aye?
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MOOCH
(@MoochAbout) reported
Been on the phone for 4 hours to @HSBC_UK only to be told I have to go in branch with ID to sort my issue. I did that 2 weeks ago and was told it could only be sorted online. #Jokeofabank I’m going to be switching everything to #monzo
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Tara Richardson
(@1TaraRicho) reported
@HSBC_UK Janine Smith has just finally helped my mother order a new card. And corrected the online errors. But they are your errors, not ours. We are really looking forward to your explanation
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mohammad
(@mohamma44248904) reported
@HSBCUKBusiness @HSBC_UK Watch out HSBC is deceitful bank and will ruined the customer’s
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Ben Howells
(@HowellsBen1) reported
@HSBC_UK Been on hold for over 3 hours, soon as my problem has been resolved I am leaving
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Michael Blamires
(@MichaelBlamires) reported
@HSBC_UK just downloaded the latest version of the mobile app. It doesn’t work. Is the app down? Cheers