Is HSBC down in Bury, England?
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The latest reports from users having issues in Bury come from postal codes BL9.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Website (23%)
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Transactions (12%)
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Login (11%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Bury, England
The most recent HSBC outage reports came from the following cities: Bury and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Website | |
| Manchester |
Website | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Website | |
| Burnley |
Website |
Community Discussion
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HSBC Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
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Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Miss.Viktoria.Quinn
(@ViktoriaQuinn) reported
from
Manchester, England
Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Gillian Fielding
(@g_fielding) reported
from
Rawtenstall, England
@HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Audrey
(@Lightning_AJ) reported
@HSBC_UK hello, I need my ID to be verified for a joint current account. I have an EU passport so can't do it online. Do I need an appointment or can I just pop into a branch? Also, can I do it on a Saturday? I can't make 16:30 on a weekday as I'm working. Thanks.
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Stu
(@TheRealWizlon) reported
@HSBC_UK - we have recently got married and my wife needs to change her name. Your website say to do this in branch, but you have recently closed our local branch. What are the alternative options (online, post) please?
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Jacs McIntosh
(@jacs_mac) reported
from
Wadebridge, England
@HSBC_UK I'm having problems with my mobile app. Can't get a secure code to log on to online banking and can't make a payment. Help!
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Lady Bayes
(@KSwiz) reported
@HSBC_UK I just visited your Amersham branch & was treated rather rudely by an employee who told me you don’t do banker’s drafts anymore. I need a secure method of payment & when I asked if I could pay that way, was spoken to as if I was daft to come to my bank for help. Unhappy.
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Emma Guthrie
(@guthriej1975) reported
@HSBC_UK @HSBC_UK In the absence of a working app - I have requested a physical secure key. I have now received a secure key activation code in the post. I am likely to receive the secure key device separately in the post?
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chief_banker
(@chief_banker) reported
@HSBC_UK As an ex-staff member, I was badly disappointed at the service & info a friend was given by a telrep yesterday. She's not totally confident & it could have left her £500 out of pocket. Sadly, she won't ring to report a service failure as she doesn't want to cause a fuss!
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Peter Matthews
(@pmhgte) reported
@HSBC_UK @Polly004f You used to be able to set up a standing order using the web site but not anymore if you are trying to send it to building societies with a fixed sort code and account number.
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𝑚𝑒𝑔𝑎𝑛 🌙
(@blackheartmox) reported
@HSBC_UK can you dm me please? I need help with something and cant get through on the phone.
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Flish 🏉📱
(@andyflisher) reported
@HSBC_UK To what end? Already spoken to a manger who claims nothing they can do, can you get my access to my money? Good job not life or death, but could be for others 😠
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*iJabbed*
(@iPoof) reported
@HSBC_UK @Gabriel67599374 But it was working up until you updated your app this week! You need to roll back to the previous version of your app as many people are without access to their accounts. (My local branch has closed and 7-10 days for a physical key is no good)