Is HSBC down in Bury, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (15%)
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Login (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Bury, England
The most recent HSBC outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Burnley |
Website | |
| Oldham |
Website | |
| Blackburn |
Mobile App | |
| Stockport |
Transactions | |
| Leigh |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Gillian Fielding
(@g_fielding) reported
from
Rawtenstall, England
@HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Budd
(@ovationchris) reported
HSBC now insist on evidence that will take 10 working days to generate. Son cd have opened an account with Starling (among others) in the time it’s taken him dealing with HSBC today alone. So, @HSBC_UK, have a wild stab in the dark: will my son ever be a customer of yours?
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Billie Hendrix
(@wassakingtoagod) reported
HOW CAN I BEEN BROKEN DOWN AND WAITING FOR @TheRAC_UK FOR OVER 10HRS SINCE LAST NIGHT AND THEN THEY SEND A NON COMPLIANT RESCUE VEHICLE????!!!!!!! @HSBC_UK TELL ME HOW PLEASE HOW????!!!!
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Simon Vassallo
(@smvassallo) reported
@HSBC_UK I am ios rebooted and re-installed. Same issue. Is there a way to get a the digital key generator separate from the main mobile banking app?
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Chris Budd
(@ovationchris) reported
Son trying to cash in his @HSBC_UK child trust fund. They need a bank statement to prove ID. No one has paper bank statements any more. 3 trips to HSBC, still not resolved. Goes to Natwest to ask for help. They say “HSBC CTF? Yeah, we get lots of problems with that”.
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James Sangster
(@JamesSangster18) reported
@HSBC_UK Hi Stef my problem is : We are trying to get online banking running for my wife . successfully loaded the app on her tablet trying to get.didigital key your end says it will email a code to my email address however it never reaches me
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Graham Hughes
(@EveryCountry) reported
.@HSBC_UK uses a MOBILE PHONE NUMBER (+447537438060) to text its customers when it thinks fraud has been committed on their account. The text directs customers to call a non-geographic landline number. Call it & you're asked to give your bank details. Anyone spot the problem?
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Stuart Devons
(@stuartdevons) reported
@HSBC_UK you possibly have the WORST TELEPHONE CUSTOMER SERVICE. I am really glad I bank with @firstdirect & not #HSBC. I wish @firstdirect did childrens accounts then I would not have to be on hold for ages, AGAIN, to ask why an online banking number still hasn't been sent
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Ziaur Rahman
(@Ziaur_2005) reported
@HSBC_UK to wait 36mins on the phone for customer service and still saying "all our advisors busy pls stay on the line" is absolutely disgusting!
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Jo Hanna Pearce
(@jhannapearce) reported
@HSBC_UK I’m a *mortgage* customer. I don’t have online banking. The wait time for mortgage “associates” is 30 minutes or more! I’ve been waiting in branch since 12.30!
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Branwen Bell
(@BranwenBell) reported
@HSBC_UK I am trying to open a flexi saver account online but cannot do it. I am not an existing HSBC customer and my local branch cannot help. Advice please.