Is HSBC down in Bury, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Bury, England
The most recent HSBC outage reports came from the following cities: Stockport.
City | Problem Type | Report Time |
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Community Discussion
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HSBC Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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Lisa S (@lisajlb1970) reported from Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Adam Carney (@adamrcarney) reported from Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Kristoffer Tsinontas (@krisminime) reported from Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Gillian Fielding (@g_fielding) reported from Rawtenstall, England
@HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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BethSaysRelax (@BethSaysRelax) reported from Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Niki Dugdale (@DugdaleNiki) reported from Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Andrea Webster (@AndreaWeb81) reported from Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Christine Gutjahr (@GutjahrJulia) reported
@HSBC_UK I can not access my accounts
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Camille Furtado (@camille_furtado) reported
On a scale of not at all concerned to extremely concerned, how concerned should I be that I can't access my @HSBC_UK account on the app or online and that the 24hour phone line is not working?
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Kim Namjoon Fan (@AshmitaKKaur) reported
@HSBC_UK I keep getting an error API_103 on the app and the online banking page says that my details don't match the record
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Joshua Paul Gomes (@JoshuaPaulGomes) reported
What does one do when out on a Friday night and I can’t access my @HSBC_UK cause of #api_102
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ana #ugandaisbleeding (@wtfana69) reported
@claireW2023 @HSBC_UK @HSBC Yeah I think hsbc is currently down. But it’s poor on the team how they haven’t mentioned it as of yet.
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Captain Morocco🇲🇦 (@AtlasIion) reported
Fix your app @HSBC_UK
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Kamran Sheikh (@Kamran786_110) reported
@HSBC_UK why is my app not working and there is no one to sort this out what the hell am I supposed to do?
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Paul Grace (@paulgracephoto) reported
@HSBC_UK I cannot access my accounts??
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Kim Namjoon Fan (@AshmitaKKaur) reported
@HSBC_UK Same issue
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Matthew Hamilton (@MHam1) reported
@HSBC_UK Hi, there is an error code every time I log onto the app, API_103, no functionality works. Also can't log on to the First Direct app @firstdirecthelp ...please update when it will be fixed.