Is HSBC down in Bury, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (14%)
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Transfer (7%)
Live Outage Map Near Bury, England
The most recent HSBC outage reports came from the following cities: Burnley, Oldham, Blackburn and Stockport.
City | Problem Type | Report Time |
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Community Discussion
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HSBC Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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Adam Carney (@adamrcarney) reported from Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Kristoffer Tsinontas (@krisminime) reported from Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Gillian Fielding (@g_fielding) reported from Rawtenstall, England
@HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!
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Cory B (@MrCoryB) reported from Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Cory B (@MrCoryB) reported from Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Andrea Webster (@AndreaWeb81) reported from Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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BethSaysRelax (@BethSaysRelax) reported from Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Queer Culture Club (@QCCLondon) reported
@chedzovo @HSBC_UK We're having exactly the same issue... @HSBC_UK can you help?
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Zumbruk (@zumbruk) reported
@HSBC_UK Do you have IT problems with credit cards? I can't access mine from Mobile or Internet Banking, and Phone Banking says "Service not available".
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Oli Jacobs (@OliJacobsAuthor) reported
@HSBC_UK Hi there. Just an update: I managed to log on after updating my iPhone to IOS 14.8 but the issue of not opening has returned. Any news of a fix or anything?
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Rohan Mehta (@rohanmehta99) reported
@HSBC_UK @mummyto33 @HSBC_UK when trying to open credit card account on app, my session automatically expires. At least 3 people with me have same problem on their account
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Oliver (@_Oliver4100_) reported
@HSBC_UK Hi, I’m on an iPhone 6s and my banking app keeps crashing before I can login. Any idea what’s going on?
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vickywalker (@vicky141272) reported
@HSBCUKBusiness @HSBC_UK trying to make payments and neither desktop or mobile site working, just get’ we are unable to make the payment ?? Any idea when it will be back working ?
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vickywalker (@vicky141272) reported
@chedzovo @HSBC_UK I’m having the same issue and GBB-LON-1266 error code.
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Garfield (@garfield_1234) reported
@barnesy_uk @HSBC_UK @mummyto33 Same here. Cannot access business account via app or desktop
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Mesut Gul (@mesutgul258) reported
Been more than a week and my issue is still not resolved by @HSBC_TR. Even for a simple question I am unable to get an answer and don’t know if there has been a communication with @HSBC_UK. And the worst is I cant get access to the relevant customer reps.
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Alan Jerome Harper (@Dr_Alan_Harper) reported
@HSBC_UK @beaujolaisbeads I don’t think calling will help - the app is broken