Is HSBC down in Ashton-under-Lyne, Borough of Tameside, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (47%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (7%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent HSBC outage reports came from the following cities: Oldham and Stockport.
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Transactions | ||
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Community Discussion
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HSBC Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Niki Dugdale (@DugdaleNiki) reported from Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Cory B (@MrCoryB) reported from Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Kristoffer Tsinontas (@krisminime) reported from Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Jojo Chinaski aka Joanna Elizabeth Phillips (@jojochinaski) reported from Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Adam Carney (@adamrcarney) reported from Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Naomi Short (@nome0071) reported from Sale, England
@HSBC_UK app appears down, any update for users?
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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BethSaysRelax (@BethSaysRelax) reported from Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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iNFODUDE.NET (@infodudeDOTnet) reported
@Chris_weedon78 @HSBC_UK Yes, its down again.
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Keyna (@Keyna51444011) reported
@HSBC_UK I can't login to internet banking using either the mobile app or the website.
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carl (@carl17327648) reported
@StephenD1402 @HSBC_UK Yep getting same message. Is this a problem across the board do you know?
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Ju Lia (@JulesinScotland) reported
@HSBC_UK mobile banking down again?
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Tom Appleby (@TomAppleby17) reported
@HSBC_UK my HSBC mobile banking isn't working
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Catherine (@lowey72) reported
@HSBC_UK is there a problem with your system? Can’t register for online banking either online or with the app, and can’t get through on the phone, waited 20 minutes and gave up!
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Katherine Hennell (@casby21) reported
@HSBC_UK is anyone else still having problems accessing the mobile phone app? They sad it was fixed but I’ve rebooted ant tried disconnecting from sky network and still can’t acces my app
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Martyn Amos (@martyn_amos) reported
@PinyahSamantha @HSBC_UK It's not a problem at your end...
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Paul Biggin (@mrbiggster) reported
@HSBC_UK both the app and website now not working?
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Beau Paper Cuts (@BeauPaperCuts) reported
@KamaljitUbhi @HSBC_UK Same here. And the website says there aren't any issues. I deleted the app and redownloaded thinking it was a glitch and now I can't remember my username! @HSBC_UK you need to make it known on your website there are issues for some customers