Is HSBC down in Ashton-under-Lyne, Borough of Tameside, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Login (14%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent HSBC outage reports came from the following cities: Manchester and Oldham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Mobile App | |
| Oldham |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Holly phillips
(@holi_anne) reported
@HSBC_UK 5 days and no access to my business account and no reply to messages or email… beyond acceptable for a business account!
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dawnysdennumber10
(@dawnysdennumbe1) reported
@HSBC_UK A total disgrace of a bank that makes billions and spends pennies on starved customer service. You need to be wiped out. Your disgusting.
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mireia
(@Mireiamuggins) reported
Hi @HSBC_UK, the app isn't working today, says service unavailable. I had issues in Friday too where I couldn't pay, a message of this device is not recognised or somethibg like that. Any updates when will be up and running?
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Kyle Jones
(@kykyjoneskj) reported
@HSBC_UK I’m trying to sign in to my online banking on a new device but saying I’ve reached my device limit and need to log out of another device first but I don’t have the old devices anymore
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Billie Eyelash
(@FAKE_OCTOPUS) reported
@nkgpt @RichardAyoade Why should he step away from a paycheck that helps feed his 2 children & house his wife? Why not direct your words to @HSBC_UK Hounding artists on Social Media will not solve the issues here.
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Ikky
(@Ikkyaa) reported
@HSBC_UK I have deposited a cheque on Thursday 27th at around 1000am at a post office. and this is still not been credited. Your banking app is rubbish and you don't habe any local branches. The guide says the cheque will clear by 2359 thr next working day.
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Harris
(@realmontmorency) reported
@HSBC_UK Help! I can't log on to my account because my secure key has run out of battery. The new one took two weeks to arrive and I still have no activation code for it. I can't contact anyone. This bank is really hopeless for customer service... it's never been this bad before.
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@seetdance @HSBC_UK @HSBC they advised me to visit a local branch here in Portugal where I'm working, except there are NONE in this country, nor where I live back home. More utterly useless advice from a bank that simply doesn't care unfortunately
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Shaq
(@IshaqIff) reported
@HSBC_UK agent picked up after 52 minutes and now directed me to another person. On hold again😡. Been on hold for 1:02 minutes. Great customer service
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Simon Duggins
(@SimonDuggins) reported
@HSBC_UK I’ve been unable to use the mobile app on business banking for 3 days now due to Server Unavailable.