Is HSBC down in Ashton-under-Lyne, Borough of Tameside, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (16%)
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Login (13%)
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Transactions (12%)
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Transfer (1%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent HSBC outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Website | |
| Oldham |
Website | |
| Stockport |
Transactions | |
| Manchester |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@EmmaAlice1993) reported
@HSBC_UK I have replied - please could this be looked at ASAP as my accounts switched today and can't access my new account
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Paul Potts
(@paulpottsmusic) reported
@HSBC_UK I got through eventuallu but 5 times my call was dropped and the line was terrible. The hold music was clear so you have an issue with the actual lines.
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Sarah Taylor
(@SairLondon) reported
@HSBC_UK is your chat service deliberately designed to infuriate? I refuse to believe there is a single human involved in any of my interactions.
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Jack Rowley
(@JackRow64946784) reported
@HSBC_UK Why is your app not working today?
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Lee Hopkins
(@almostnorthern) reported
@HSBC_UK Hi, do I still need to tell you if I'm using my cards abroad or is that not necessary anymore? I can't seem to find the appropriate screen in the app or via the website.
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sam
(@samchusenou) reported
@HSBC_UK on hold for 18 minutes now with your helpline!! tell your developers to do better, every single time there's a beta iOS, your app crashes. For some reason, you've gone down the route of no app = no banking whatsoever, thank you!
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Joh
(@joh_mac_) reported
@HSBC_UK premier banker here, have been trying to open a child’s account through mine since February. Over 4 calls, and no one seems to be able to help. Still waiting. Please advise
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rachel summerfield
(@rachward07) reported
@HSBC_UK can someone please help me with a pension I had nearly 20 yrs ago which I have no way to access
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-_-
(@Ra10246) reported
@HSBC_UK Just want to know why the debit card dispute team change the working hours from 8 am to 6pm to 9 am to 5 pm . And without notice
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ChilledLapin 🇺🇦💙💛
(@ChilledLapin) reported
@DarrenPRedick @HSBC_UK @AskNationwide Been with them for 35 years and always had good customer service.