Is HSBC down in Ashton-under-Lyne, Borough of Tameside, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (44%)
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Transactions (20%)
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Login (13%)
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Website (11%)
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Transfer (10%)
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Withdrawals (1%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent HSBC outage reports came from the following cities: Stockport.
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Mobile App | ||
Mobile App | ||
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Mobile App |
Community Discussion
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HSBC Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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BethSaysRelax (@BethSaysRelax) reported from Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Cory B (@MrCoryB) reported from Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Jojo Chinaski aka Joanna Elizabeth Phillips (@jojochinaski) reported from Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Niki Dugdale (@DugdaleNiki) reported from Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Naomi Short (@nome0071) reported from Sale, England
@HSBC_UK app appears down, any update for users?
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Adam Carney (@adamrcarney) reported from Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Kristoffer Tsinontas (@krisminime) reported from Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Vivien Brett (@viv_l_j) reported
@HSBC_UK is there a problem with business online banking. I just have the headers & footers with a blank white screen. Restarted computer & checked connection.
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Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England
@HSBC_UK Well you have now surpassed yourselves HSBC at your poor customer service. When I thought that you couldn't get any worse, you have managed it with aplomb. ABSOLUTELY DISGUSTING CUSTOMER SERVICE
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eight ornine (@eight_ornine) reported
@HSBC_UK how long should I expect to be sat waiting for someone to answer the phone? (15 mins and counting). All I want to do is change the amount on a SO but your website refuses to do so.
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Taranasdang (@taranasdng) reported
@HSBC_UK I have had no luck using the home&away HSBC perks despite having an HSBC advance debit account. Can someone help?
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MsTigaBay (@TigaMs) reported
@HSBC_UK @TROYmagician I have been put through to several people, only to be told that the service to enquire about a fraudulent charge being made on my account can't be sorted tonight. I have to call back tomorrow. What if my account is cleared out? This is on you HSBC. Really disappointed with this
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JaneYesItsMeAgainDoe (@JaneNotDoeAgain) reported
@HSBC_UK why are your customer services absolute crap?
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Shajeda (SAJID-ERRR) ✌🏽 (@shajedakt) reported
@HSBC_UK I’ve requested an account closure and I was assured it had gone through. I no longer have my account details; can’t use log in/call or app and therefore can’t close it as it is still open as per my credit file. Kindly assist.
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londonlad1975 (@GregoryOwen41) reported
@DiamondBusSE Your @HotelHoppaLHR service is shoddy and still haven’t had a response to my money back I will be contacting @HSBC_UK for a refund -be warned everyone
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Adam West (@bat1150gs) reported
@oliverjpen @HSBC_UK Banking app working with iOS-16 beta?
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Drew Huddleston (@drewhudd) reported
@AppleSupport and @HSBC_UK there is clearly an issue between you because somewhere between you, I cannot purchase Game of Thrones. Been on the phone with both of you and each claims the other is the problem. #fail