Is HSBC down in Ashton-under-Lyne, Borough of Tameside, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent HSBC outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Transactions | |
| Stockport |
Mobile App | |
| Rochdale |
Mobile App | |
| Bury |
Transactions | |
| Bury |
Transactions | |
| Bury |
Website |
Community Discussion
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HSBC Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Matt Jones
(@Mattyjay36) reported
from
Sale, England
@HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Me Might be Animal!
(@me_not_animal) reported
Urm, @HSBC_UK trying to activate the new balance transfer credit card you’ve sent me. Says activate via the app… App needs a telephone security number. (I don’t have one yet) Try to activate via the website, website needs a telephone security number… I still do t have one yet..
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Every Last Puffin
(@EdHancox) reported
@HSBC_UK 28 years as a customer since you were Midlands bank. Shoddy treatment this week. 1hr 10 on the phone today. Formal complaint made. You’ll be in contact in 8 weeks. Not much to say Steve, although I can see why you’d prefer DM.
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kumar gaurav
(@kumargaurav05) reported
@HSBC what kind of service I can expect if you make mistakes in name while replying to customer. Ofcourse a bad quality service and banking. @HSBC_UK @HSBC_UAE
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Nige
(@non_league_nige) reported
@JRCSport @HSBC_UK They normally arrive working these days.
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Kasimiira Kontio
(@kkasimiira) reported
@Chrischappie @HSBC_UK I’m also having this same exact problem today. I can transfer money between accounts but can’t use Apple pay or make online purchases for some reason even though there’s money on the account?
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NoOne
(@tigoo01) reported
@HSBC_UK how up to date are the branch services details on your website? I need a branch with counter service. Does King Street Hammersmith still have this?
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Anie Untan
(@AnieUntan) reported
@pooka8677 @HSBC_UK I was recommended to @floryejas they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅
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สุนทรี ชาร์ลตัน
(@SunthriTan) reported
@HSBC_UK Hello I am Mrs Charlton I want to know how I can do about the bank my husband died and have money inside the bank and put my name in the form of the bank everything documents I sent to the bank already. Can help me please 🙏 Thank you very much
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Nathan Woolley
(@Triplenath) reported
@HSBC_UK why am I unable to pay off my credit card on the app? It keeps coming up with an H80 error code
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Steve Mellor
(@muftimellor) reported
@EdHancox @HSBC_UK I left HSBC for exactly that reason, absolutely abysmal customer service. Swapped to Lloyds and it’s like night and day, it seems to me that @LloydsBank treat customer service as a priority.