HSBC

Is HSBC down in Sale, Trafford, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sale, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Sale, Trafford, England 11/24/2024 16:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (71%)

    Mobile App (71%)

  2. Login (15%)

    Login (15%)

  3. Transactions (6%)

    Transactions (6%)

  4. Website (5%)

    Website (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Sale, Trafford, England

The most recent HSBC outage reports came from the following cities: Manchester and Oldham.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Mobile App
United KingdomOldham Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Sale, England

Latest outage, problems and issue reports in Sale and nearby locations:

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • angelajnat Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England

    @HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • lisajlb1970 Lisa S (@lisajlb1970) reported from Westhoughton, England

    @HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • boltongoody Lindsay Raison 🙏 (@boltongoody) reported

    @DrHoenderkamp @HSBC_UK As opposed to a non-working GP

  • TheScri76057990 Noel JWP Cook (@TheScri76057990) reported

    @mcg1973 @DrHoenderkamp @HSBC_UK But they’re not. People still want branch service, especially when things go wrong as they often do.

  • ClaptonCC Terence Bates (@ClaptonCC) reported

    @EnglishDNA1 @DrHoenderkamp @HSBC_UK We have had awful service from Santander. Constantly block cards and payments... A nightmare . We are in process of moving away from them.

  • theJJBANJO JJ (@theJJBANJO) reported

    @DrHoenderkamp @HSBC_UK Anywhere other than @HSBC_UK . They are terrible.

  • No_Getter Howdy (@No_Getter) reported

    @DrHoenderkamp @HSBC_UK Why Is Customer Service So Bad? Because It’s Profitable.

  • TheScri76057990 Noel JWP Cook (@TheScri76057990) reported

    @rajk1000 @DrHoenderkamp @HSBC_UK Like most companies, it’s not just bad now, it’s been permanently **** for years.

  • Honi_soit_qui GW (@Honi_soit_qui) reported

    @DrHoenderkamp @HSBC_UK I love how HSBC does all the lovey-dover ESG stuff. It's almost cringy. They never tire of telling us to "see beyond borders", and maybe I agree, but they're less enthusiastic about such mundane things as answering the telephone or providing customer service. I wonder why?

  • YonaLesger Yona Lesger (@YonaLesger) reported

    @HSBC_UK Can you please send me your support email address so I can get a bank statement of a recently closed account from a charity that I am the treasurer of?

  • hamishblair82 hamish blair (@hamishblair82) reported

    @HSBC_UK sort your business out. Hire people now. Over an hour on hold for a requested call back. AT MY EXPENSE. Awful.

  • kiwi_back_home Richard M - (@kiwi_back_home) reported

    @HSBC_UK 90 minute delay in responding to in-app chat is appalling non-service.