Is HSBC down in Sale, Trafford, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sale, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (16%)
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Login (12%)
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Transactions (7%)
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Withdrawals (1%)
Live Outage Map Near Sale, Trafford, England
The most recent HSBC outage reports came from the following cities: Rochdale and Bury.
City | Problem Type | Report Time |
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Mobile App | ||
Transactions | ||
Transactions | ||
Website | ||
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Community Discussion
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HSBC Issues Reports Near Sale, England
Latest outage, problems and issue reports in Sale and nearby locations:
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Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Adam Carney (@adamrcarney) reported from Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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BethSaysRelax (@BethSaysRelax) reported from Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Lisa S (@lisajlb1970) reported from Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Libby (@Libbykelly23) reported from Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lightning Services (@HarleyTales) reported
@HSBC_UK Help has failed to respond to DMs that they say they're available to 24 hours a day. Did reach out requesting an email when they picked up our public twitter complaint a few hours latter. This too goes unanswered over 24 hours later. New account opened with another Bank
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Richy Cuddles (@Richy52787692) reported
@HSBC_UK @nationaltrust Why do you invest in fossil fuels? Do you still launder money as I have billions I need to keep away from the UK tax payer, can you help?
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Do you wanna build a Liiiiaaaammmmmm? ⛄️ (@LiamsGrotto) reported
@HSBC_UK I can't reset my DSK without getting a login code on the app, but I can't log onto the app because I haven't got a DSK! How does this make sense?
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sparesquare (@Quidgizzer) reported
So far I have waited 11 days for a closing statement for my help to buy ISA from @HSBC_UK. This has delayed me buying a house, costing me money. I have spent hours ringing and messaging you this week. Any indication how much longer I have to wait?
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jen725 (@jen725) reported
Has anyone else with @HSBC_UK had issues with @AmazonHelp since the credit card thing - my debit card keeps getting refused! No idea how to fix this
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Phil ONeill (@PhilONeill1330) reported
@HSBC_UK I would like to raise my concerns about thE new HSBC mobile banking app which I think is shockingly bad, and does not service my needs. As a Premier bank customer I have twice tried to raise my concerns via chat session without success and your CX is seriously lacking!
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Christopher Anton (@GBRChris_A) reported
@brixtonkate Our club accounts have had loads of problems with @HSBC_UK asking loads of intrusive and irrelevant questions. They have not being been in the least bit helpful and at one joint just closing down our deposit account on a whim. So if definitely avoid them
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Conor (@ConorPaul94) reported
@JustEatUK @HSBC_UK my account has been used on just eat and my credit card used. HSBC your live chat is terrible and just eat you’re horrendous at replying
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Optimus_P (@harvs99) reported
@HSBC_UK The new version app needs an update to return the automatic decimal point when pay or transfer is used. This will almost certainly cause problems to many people down the line I’m sure.
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Lightning Services (@HarleyTales) reported
@HSBC_UK Still awaiting an acknowledgment let alone a response. Formal complaint submitted. This is a great case study on how not to treat a loyal customer with 20 years business and 45 years personal relationship with HSBC.