Is HSBC down in Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bolton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Website (23%)
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Transactions (12%)
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Login (11%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Bolton, England
The most recent HSBC outage reports came from the following cities: Leyland, Bury and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Login | |
| Bury |
Website | |
| Manchester |
Website | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dᴀɴɴʏ Bʀɪsᴛᴏᴡ
(@maidstone83) reported
@HSBC_UK Yes it’s a beta! All my other banking apps work with this beta. The app team must be aware of ios15! Still didn’t answer my question. I need to access my online account. If I didn’t have a phone or app, how would I access it????
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Dan Stevenson
(@Danieloopspedro) reported
@HSBC_UK you need to sort your staff out in your Grimsby branch. Absolutely awful customer service and just straight up rude. I don't want to bank with people who treat others like dirt #dreadful
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James
(@James15170600) reported
@HSBC_UK Trying to get an issue resolved with the transaction disputes team, have been trying over the course of the week to be kept on Hold for over an hour Cant get through to the team with the number I was provided and and concerned I will lose my money
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Px
(@CT9x2) reported
@HSBC_UK @kg_beta What utter nonsense. It’s HSBC at fault. No other app has any problems on my phone.
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Lungo_or_espresso
(@lungo_or) reported
@HSBC_UK It's great you detect a suspect transaction and contact me. AWFUL that you've locked my account and tell me THREE days to open it again, stopping a legal transaction that has time implications. #hsbc #awfulservice
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Marjorie Hutchins
(@leakylike) reported
@HSBC_UK @Stonewallhousin if HSBC want to help those affected by homelessness then Stonewall is not who to give attention & money to Its a lobby org, one with poor integrity plenty of orgs with actual expertise in supporting all those affected by homelessness its a bad call
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Craig Ormsby
(@ormchancer) reported
@HSBC_UK so no local branch and unable to get an appointment with the two branches in my 20 mile radius! Meaning we can’t access our money and also my son cannot arrange an appointment to sort out his child trust fund. FARCICAL!!!
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CJTShadow28
(@CjtShadow28) reported
I’m thinking of switching banks as every other banking app works on iOS 15 apart from HSBC, and they keep blaming apple when it seems like they are just not wanting to help their user base out! @HSBC_UK
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Sophie Yates
(@sophie_yxx) reported
@HSBC_UK been holding for you for over 30 minutes, à transfer is not going through, is there a problem?
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Craig Westwood
(@craigwestwood72) reported
@HSBC_UK @kg_beta Agree. Every app working except HSBC app. Needs fixing! 🤬