HSBC

Is HSBC down in Bolton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bolton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bolton, England 11/21/2024 18:25

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Login (14%)

    Login (14%)

  3. Transactions (7%)

    Transactions (7%)

  4. Website (4%)

    Website (4%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Bolton, England

The most recent HSBC outage reports came from the following cities: Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomStockport Transactions

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Bolton, England

Latest outage, problems and issue reports in Bolton and nearby locations:

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • krisminime Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • CryptoBillFutur CryptoBill (@CryptoBillFutur) reported

    @mip2202 @HSBC_UK Draconian bank. **** online interface, slow to get with the times. Will be moving on. I cannot manage my money right now and that is ridiculous.

  • JeremiahGooner Jeremiah Gooner (@JeremiahGooner) reported

    @Jen09222066 @HSBC_UK Remember when the customer was King! Now it seems as long as they claim to support certain minorities the rest of their customers can go hang.

  • CarryOn90s Carry On 90s (@CarryOn90s) reported

    @HSBC_UK trying to put some money on my credit card but getting error H80 when I try. Can not find what that error code means so tweeting you for some detail on it.

  • BenGoldsmith Ben Goldsmith (@BenGoldsmith) reported

    Retail banking customer service is so poor, so bureaucratic, so patronising, their systems are so painful to deal with, that a world in which crypto becomes the principal means of exchange is starting to look more appealing to me at least. @HSBC_UK is particularly awful.

  • louise_dolby Louise Dolby (@louise_dolby) reported

    @HSBC_UK absolutely appalled with the level of service I am receiving today. Current account switch has been a disaster. I am on the phone to your call centre and being refused a transfer to a complaints department. @firstdirect so sorry I left you - can I come back please?

  • dehaworth David Haworth (@dehaworth) reported

    @HSBC_UK @HSBC_UK those are *my* problems though. Your app isn’t incompatible because of an unexpected bug. It’s incompatible because the HSBC app is checking the OS version and actively refusing to run on the beta. You’re the only bank to do that and thus disadvantaging some customers

  • ReraPops Rera (@ReraPops) reported

    @HSBC_UK See, this isn't even a suitable reply. I'm not a business customer. I'm on hold now to speak to an agent, after 12+ without access to my own money. I could have been stranded somewhere overnight as a result of this stupidity. You need 24 hour phone lines for urgent matters.

  • dtrewacoustics Dave Trew (@dtrewacoustics) reported

    @HSBC_UK @johannes_totz Your colleagues can't help me over the phone either. I have spent 50 minutes on the phone so far. Can I raise a complaint also

  • AndrewShaw54 Andrew Shaw (@AndrewShaw54) reported

    @HSBC_UK having problems with 🏦 ng app, keeps saying system down, try later

  • 01elizabethl Lauren Elizabeth (@01elizabethl) reported

    @HSBC_UK 2 hours i’ve been sat on hold and no help…