Is HSBC down in Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bolton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (13%)
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Login (11%)
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Transactions (7%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Bolton, England
The most recent HSBC outage reports came from the following cities: Manchester, Wigan, Bolton, Stockport and Bury.
City | Problem Type | Report Time |
---|---|---|
Manchester | Mobile App | |
Wigan | Transfer | |
Manchester | Mobile App | |
Manchester | Mobile App | |
Manchester | Website | |
Bolton | Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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🐝Buzz🐝
(@amcey3) reported
@DrHoenderkamp @HSBC_UK Nobody wants to help, any more. They just push you towards FAQ online and hope you sort it yourself. I needed help this week. In the end I had to DM them on here. 😡
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Christine Thorley
(@CT129) reported
@DrHoenderkamp @HSBC_UK But we as patients do have to wait? Then we wait more for a telephone consultation. Then we get ignored. I'm a @HSBC_UK customer their service is appalling but their again so is my GP's surgery.
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GPR
(@Godfrey70675985) reported
@DrHoenderkamp @HSBC_UK Mmm... A "working GP" finding out what its like to be waiting on a phone line for ages. I wonder if she ever tried to ring her own surgery?
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Jon
(@jyeung83) reported
@HSBC_UK I'm not a business customer.... but a business (and person) has registered against my address. Do you not do any checks when people sign up / change their address?
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BDP1958
(@BrianPr94091114) reported
@DrHoenderkamp @HSBC_UK Try calling my GP Surgery - if you don’t get through in 30 minutes you don’t get an appointment - you guys are part of the problem !!!
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AW
(@AngieWaltersX) reported
@HSBC_UK trying to get into app and browser No joy, have DMd you Am on phone waiting for agent 15 mins Someone pls help
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Db90
(@Db199002) reported
@DrHoenderkamp @HSBC_UK When they say they are 'dealing with a lot of calls at the moment', I cant help but think "just how s*** is this bank if this amount of people are calling right this second". Realistically, they're all at home watching Loose Women.
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Martin
(@martinpaul) reported
@HSBC_UK Your online chatbot gives me this message GSA Error - System Error. What does that mean please?
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Laura B
(@laura69923509) reported
@DrHoenderkamp @HSBC_UK Tide bank is the best I’ve used. All online and their customer service is pretty good! Also, it’s CHEAP!
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SJones
(@SarahJo57160460) reported
@HSBC_UK almost cancelled my account due to a Safeguard review not being submitted. No phone call or email. Grrrrr spent all morning out of my working day sorting it out.