Is HSBC down in Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bolton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near Bolton, England
The most recent HSBC outage reports came from the following cities: Leigh and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Susan B *******
(@sbrionyc) reported
from
Walton le Dale, England
@HSBC_UK are you down tonight..daughter can't load
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Gillian Fielding
(@g_fielding) reported
from
Rawtenstall, England
@HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Miss.Viktoria.Quinn
(@ViktoriaQuinn) reported
from
Manchester, England
Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tagore Nakornchai
(@TheTagoreler) reported
@LucyCKinch @HSBC_UK Chase! I’ve swapped over on the advice of a friend and I’m getting 1% cashback on my debit +£20 free. Not sure they can help with the HTB/lifetime ISA situation though
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Caroline Waite
(@WaiteyCJ79) reported
@HSBC_UK completely regretting switching over to you-was assured last week after calling u my telephone banking no was in the post.Still not arrived so just called again- told the only way to get it now is to go to a branch today or wait another 7 days no access to my money 👎
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MarketingMog
(@marketingmog) reported
@HSBC_UK Thank you for your help, we have reinstalled the app and got it working. Would love to visit a branch, but there’s only one in the whole of MK and it shuts at 4.30… Had to go to a PO to pay in a cheque last week!
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carlos tevman
(@fadymike) reported
@HSBC_UK I have just updated my phone to the iOS 16 public beta and I cannot access the mobile banking app anymore due to it constantly crashing, any solutions pleass?
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KSound - Kunal Ambasana
(@ksound) reported
@HSBC_UK When would HSBC Banking be working for iOS16?
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Alan Howell
(@Alan_Howell) reported
@HSBC_UK I want an immediate answer why I can’t have access if I have my proof of ID and all documentation and I go into my branch. It is a disgrace
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Y
(@BadassesHistory) reported
@HSBC_UK hi guys. Why can’t I log on to the HSBC banking page on the website? I just get a white screen after I put my HSBC log on details in
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Torsten Broeder
(@torsten_broeder) reported
@HSBC_UK are you going to support iOS 16 beta or only the final release as for iOS 15?
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Chris Hawley
(@ChrisJHawley) reported
@LucyCKinch @HSBC_UK Moved to @monzo years ago and never looked back. Customer service has been great whenever I've needed it (which is not very often!)
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Virgil
(@TheChiantiKid2) reported
@HSBC_UK @EmmaRaducanu Ah ...I remember the good old days when it was Cycling you pretended to support in the U.K. before you pulled up the financial drawbridge.