Is HSBC down in Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bolton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Bolton, England
The most recent HSBC outage reports came from the following cities: Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Login | |
| Stockport |
Mobile App | |
| Rochdale |
Mobile App | |
| Bury |
Transactions | |
| Bury |
Transactions | |
| Wigan |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Abrahamson
(@PeterAbrahamson) reported
@HSBC_UK Here to help? I can’t even open a business account with you as you need to to identify a director that’s banked with you for 10 years!
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datazuum
(@datazuum) reported
@HSBC_UK I already replied three hours ago! I can see ASAP isn't a thing and just bandied around! @HSBC_UK @HSBC I'm still waiting for a response. You can respond with an automated bot response and not realise the irony of it! poor service!
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shoey1975
(@shoey1975) reported
@HSBC_UK Hi Steve, your colleague in store was very helpful in the end… and provided a great service. It’s just a shame she was left completely on her own, facing a large number of customers. I cannot understand why you closed the counter service rather than having everybody squashed 1/2
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Peter O'Connor (Pete)
(@birchpolypore) reported
@HSBC_UK hi, I'm very disappointed in the new layout of your online banking website, I am now finding it harder to use than I was a few days ago as all details are hidden and require extra clicks, and I can no longer highlight the text I want as each transaction is on 2 lines.
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datazuum
(@datazuum) reported
@HSBC_UK been attempting to get a new account setup. App'tly lodging a complaint does nowt, my business needs this account and no one can tell me when I will get called back! Crap customer service! We rake in billions, you are a small business who cares! 😡
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datazuum
(@datazuum) reported
@HSBC_UK @HSBC lodge a complaint with us and we won't investigate! Is that the best customer service you can offer? My business needs a new account and you don't know when you can open it! How can that be? Simply unacceptable for an SME!
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Jo
(@Jo__Young) reported
If you’re considering using @HSBC_UK for your banking I’d seriously rethink. My poor mum is trying to access her money and is getting nowhere 2 weeks on. Appalling service, even after raising a complaint. Wouldn’t even rate them 1 star.
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Kurdy
(@PropellaLugosi) reported
@HSBC_UK @ChangePlease I'm ashamed to bank with you. I will be taking my money and my bank account elsewhere. You go on about how much you care yet you invest in arms to help with the illegal occupation of Palestine. You're awful. #FreePalestine
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Sam Hinks
(@samhinks) reported
@HSBC_UK How HSBC deals with business customers (me), trying to sort out an issue, beggars belief quite frankly.
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Sam Hinks
(@samhinks) reported
Can @StarlingBank tell me if I'm likely to have a better customer experience with then than @HSBC @HSBC_UK. I do hope so, but if not, I don't hold out much hope for small businesses.