Is HSBC down in Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bolton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Bolton, England
The most recent HSBC outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Mobile App | |
| Manchester |
Transactions | |
| Blackburn |
Login | |
| Stockport |
Mobile App | |
| Rochdale |
Mobile App | |
| Bury |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Gillian Fielding
(@g_fielding) reported
from
Rawtenstall, England
@HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!
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Susan B *******
(@sbrionyc) reported
from
Walton le Dale, England
@HSBC_UK are you down tonight..daughter can't load
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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R
(@LAVI5HX) reported
@HSBC_UK Your fraud team is apparently reviewing something. What do they need to review. My bank balance? My transactions? Why? For over a decade I’ve been with you and now you’re costing me money by withholding my money. If it’s not working by tomorrow there will be consequences.
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Michael Rafique-Marsh
(@Benzoate) reported
Ah classic, update to iOS 16 developer beta, the very cutting edge where concerns of reliability and stability go out of the window, and like every other year the only thing that doesn’t work is the @HSBC_UK app because **** you
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CGDMatt
(@CGDMattWilson) reported
transfer money to other PEOPLE in order to access my own money!! you have no solution other than that?? @HSBC_UK and other banks at least allow you to use the cash machine but you cant muster up that. Go to the branch i hear you say...
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KISHOR KUMAR RAI
(@Kishuraipk) reported
@HSBC @HSBC_UK @HSBC_UAE Writing about HSBC Qatar Branch. The banking system is so much confusion specially transaction related to Credit Card..and felt like its been made to charge customer, even without knowing them. Paid 120$ fine just because of your mistake.
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💟🌈🌷Gemma Rust🌷🌈💟
(@gemsio81) reported
@Tricia_jl_Shaw @HSBC_UK I am having the same issue.Just times me out.
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isobel
(@42issy) reported
@HSBC_UK whilst respecting that you need to check odd happenings but leaving a mum with a small baby without access to her card for over 4 days and say’ it takes time…’ isn’t helpful!
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Tricia
(@Tricia_jl_Shaw) reported
@HSBC_UK is there a problem with adding payees on app? I keep getting error 503 and can't make a transfer.
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HSBC UK Help
(@HSBCUK_Help_) reported
@thewendynewman @HSBC_UK Hello Wendy sorry for the inconveniences, what issues are you currently facing?
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🏹🌳🔴
(@GinaManninna) reported
@HSBC_UK trying to report fraud on my card. Tried live chat, Twitter message and I’ve twice been on hold for over an hour on the phone so far too with no one available to help. Disgraceful customer service.
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💟🌈🌷Gemma Rust🌷🌈💟
(@gemsio81) reported
@HSBC_UK is there an issue with Internet banking. I am trying to add a new payee and it keeps taking me out.