Is HSBC down in Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bolton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bolton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Bolton, England
The most recent HSBC outage reports came from the following cities: Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Login | |
| Stockport |
Mobile App | |
| Rochdale |
Mobile App | |
| Bury |
Transactions | |
| Bury |
Transactions | |
| Wigan |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Bolton, England
Latest outage, problems and issue reports in Bolton and nearby locations:
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kaveh
(@Kaveh32887314) reported
@HSBC_UK I need to make an urgent business payment but I keep getting an error message on your business app. I have called & been kept waiting for 2 hours this morning & 1 this afternoon & no reply. Please advise.
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Gemma
(@plp2231) reported
@HSBC_UK business banking app has said “server currently unavailable” all day…app is fully updated. Is there an issue at present with business banking app access?
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Rob
(@RobertF44901798) reported
@HSBC_UK direct message chat complete and still the issue is not resolved.
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highmetallicity
(@highmetallicity) reported
@HSBC_UK I tried to switch my DSK to a new device and my new device died (no battery) before I finished... now I have no DSK on either device. I tried to log in to OB without it but I must have been using the wrong password and now I am logged out of all OB! Please help!
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Claudia Harvey
(@HarveyClaudia) reported
@HSBC_UK 2 hours is unacceptable to wait on hold. Can someone help before we take our business account elsewhere please
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Max Wilson
(@waxwellmilson) reported
@HSBC_UK now 2.20 hours. You consistently have the worst customer service out of almost any other company I speak to. This is business banking as well. Utterly pathetic.
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highmetallicity
(@highmetallicity) reported
@HSBC_UK Thanks, I recharged the battery, but it's not allowing me to reset anything. It asks me to again generate a code on my DSK, but when I try to log in to the DSK on my old device it says I've started the transfer process for my DSK on a new device & must now use the new device!
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Ben Dev
(@Ben91530293) reported
If anyone is thinking of opening a business bank account stay well away from @HSBC_UK their customer service is beyond shocking. A quick scan of Twitter will show how long people have been on hold too their telephone banking. 2 years & they are still blaming covid! What a joke.
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DII=IIS
(@bigheadcomms) reported
@HSBC_UK is it acceptable do you think to make your business customers wait on hold for 6 hours, while providing zero live chat support? How are we meant to get any business done??
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jenny mccann
(@jennyeye) reported
@HSBC_UK after 4 hrs finally you call me back, only to be told you can’t help me & that I should “put something in the post” , after I said no, I needed to email wire info to you from the remitters bank proving you had received my funds, you then hung up on me! Bravo 👏👏👏👏