HSBC

Is HSBC down in Risley, Warrington, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Risley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Risley, Warrington, England 11/04/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ndeepakp Deepak Prasanth (@ndeepakp) reported

    @HSBC_UK account details not loading instead throwing API_103 error, is anything broken ? Can you resolve this issue at the earliest ???

  • Emmad1976 Emma⁷💜Bangtan for life💜 (@Emmad1976) reported

    @HSBC_UK please explain what is going on and what the ongoing issues are. Over 2 hours and not able to access online or mobile banking, no information on your website. Absolutely atrocious customer service. Sort it out!😡😡

  • OzSabb77 OzSabb77 (@OzSabb77) reported

    What compensation can I expect from @HSBC_UK for their app going down and not being able to make urgent payments? Disgusting #hsbc #hsbcdown

  • Nostalgia0nHigh nostalgia on high (@Nostalgia0nHigh) reported

    @HSBC_UK It’s been hours. People can’t make any transactions. A vague message without an ETA for banking services is not okay. You can’t even transfer to another account because everything is down.

  • LauraHarmer79 laura harmer (@LauraHarmer79) reported

    @HSBC_UK no updates on when can use account app down for hours and branch shut until Dec 2022 what compensation will all your customers be recieving??

  • Annhascats Margaret Winduss (@Annhascats) reported

    @HSBC_UK Why isn't this relected on your website when so many people are reporting problems?

  • ndeepakp Deepak Prasanth (@ndeepakp) reported

    @HSBC_UK Fix the issue at the earliest

  • BTCDMS David (@BTCDMS) reported

    @HSBC_UK Please be quick, I need access to my funds.

  • LeonardWarren1 Leonard Warren (@LeonardWarren1) reported

    Absolute shocker that @HSBC_UK app is down and not a peep from them on Twitter or website! This is really poor form for a so-called global bank. Is @firstdirect still offering £175 for me to switch over?

  • Jobee4t Jo Buxton (@Jobee4t) reported

    @Vanillatea13 @HSBC_UK Yes think lots are seeing same error message