Is HSBC down in Risley, Warrington, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Risley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Risley, Warrington, England
The most recent HSBC outage reports came from the following cities: St Helens and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Transactions | |
| Bury |
Transactions | |
| Bury |
Transactions | |
| Wigan |
Transactions |
Community Discussion
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HSBC Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ariff A Shah
(@ariffazmanshah) reported
Amazing service at tottenham court road branch from sayyid and toby to finally get an account open after over a month trying to get it done online and going back and forth over the phone. Probably best to bring back offline account openings! @HSBC_UK
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Henry 🐦
(@aLDNPigeon) reported
@HSBC_UK Still waiting - that's 15mins! I was just saying that I think customers are a bit fed up with companies hiding behind Covid as an excuse for poor service levels. That's all.
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The Ivory Tickler
(@wolfganghaydn) reported
@CKablooie @HSBC_UK Indeed. They are crap. Last three times I have rung Business customer services I have been waiting for 1.5 hrs each time. You'd think they could afford a few more staff with the $5.4 billion 2021 Q3 pre-tax profits.
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Paz
(@thanks_bruv) reported
HSBC YOUR SITE IS DOWN @HSBC_UK
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Lee Mason Design
(@leemasondesign) reported
@HSBC_UK rejected my current acct switch - after freezing my business account. They gave enough notice of closure - but no way to stop it being frozen. Call queues in excess of 20 mins, inadequate online communications, no more in-branch business team = appalling service!
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Andrew Robinson
(@AW_ARobinson) reported
@DavidButler34 @HSBC_UK I had same problem for our dahlia society with Virgin money . So I took the coins to my local 🍺 and swapped for notes with landlord as he gets charged for taking coins out of bank .🤔
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Lee Mason Design
(@leemasondesign) reported
@HSBC_UK Thanks, I have just done this. I’m also waiting in queue to speak with Safeguard as we speak - it’s been 15 mins so far…… and I have a meeting in 10 mins so will have to cancel the call shortly, @HSBC_UK drastically needs to improve its customer support.
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JillyL
(@JillyL7) reported
@HSBC_UK cash paying in machines are terrible at Grey St, Newcastle branch! Took 6 attempts, no staff around to help as the machine also had my card! The other machine out of order. Please fix.
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Alan #FBPE
(@strange_al) reported
@HSBC_UK @TheGamingaFail We are getting the same issue this evening.
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Mary Phelan
(@MaryPhelanMP) reported
My bank card was stolen yest, pin compromised & money taken from my account within 15 mins of card being stolen. Blocked card when I realised & spoke to HSBC fraud team...within 3 hours of the call @HSBC_UK had put the stolen money back in my account. Pretty amazing service 👏👏