Is HSBC down in Risley, Warrington, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Risley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Login (14%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near Risley, Warrington, England
The most recent HSBC outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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neilricho
(@neilricho1) reported
@HSBC_UK Load of old rubbish, got a mortgage with you, a current account and tried to open a savings account for my son, such hard work, staff extremely abrupt, walked out of branch, lost a lifetime customer. Online chat, waste of time and can’t get through on phone
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Colum McAndrew
(@don_colum) reported
@HSBC_UK the customer service my wife had today from both the Sutton High Street branch and the Premium account holder hotline, was nothing short of appalling. Don’t worry about responding, we’ll just take our custom and money to a bank that cares about their premium customers.
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Mo
(@Mo_S_Patel) reported
@HSBC_UK how can I speak to a real person at HSBC. Your phone numbers require me to have an account no/sort code. My issue is I haven’t received these.
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Ralph Tittensor
(@RalphTittensor) reported
@HSBC_UK I can't log into online banking because you reset my mobile app so I can't generate a security code. I can't get access to online support because I can't log into my account because I can't generate a code. I have no other recourse but to phone because you broke my app.
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Baron Von Strangeluv
(@BaronStrangeluv) reported
@HSBC_UK what the hell have you done to the mobile app, unable to access, caught in a loop of resets that cannot be carried out - requesting to scan a qr code for mobile banking, from your phone whilst the qr code is on your phone?!?! How
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Jules Easlea
(@jubilantpr) reported
@HSBC_UK If you read the origin tweet, it’s nothing to do with me. I’m merely highlighting the appalling attitude of banks to the elderly, digitally illiterate or deprived. Address the bigger issue and employ real people in real buildings in local communities.
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Mo
(@Mo_S_Patel) reported
@HSBC_UK This has been a very painful process. After waiting forever to get through to a human the staff get transferring. The service is so bad I decided to close the account
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Joseph
(@JD89LCFC) reported
@HSBC_UK If not, shut ******** up.
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TechnoNotice
(@TechnoNotice666) reported
@HSBC_UK Why are you misleading with your bank charges? According to Phone banking, the charges shown on your Website are out of date. The page does not mention that ANY international transfer to HSBC has a £5 charge applied, even if it's a SEPA Euro payment! Listed as free.
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Aaron Saffer
(@adsaffer) reported
@HSBC_UK Applied for a credit card, approved, didn't click to accept the agreement. Want to continue the application but no one in the call centre understands the issue. Takes 45 minutes to get through. How can I speak to someone in your credit card team please to complete it?