Is HSBC down in Risley, Warrington, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Risley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (55%)
-
Login (27%)
-
Website (8%)
-
Transactions (6%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Risley, Warrington, England
The most recent HSBC outage reports came from the following cities: St Helens and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Transactions | |
| Bury |
Transactions | |
| Bury |
Transactions | |
| Wigan |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
-
Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
-
Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
-
Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
-
debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
-
Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
-
Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
-
Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
-
chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
-
Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
-
Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
-
Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
-
Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
-
Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
-
Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
-
Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
-
Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
-
Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
-
THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Marco DiSavoia
(@MarcoDiSavoia) reported
@HSBC_UK Business account. When I told the boy who twice refused me entry ‘am I expected to walk round town with 2k in my pocket again’ he didn’t care! Between the incompetent Rhine service and this I see no reason in staying with you
-
Paolo Furlan
(@goreste) reported
It took me only 2 weeks, 7 letters sent by post and 2 phone calls with their help desk to open an account with @HSBC_UK… remember to cry when the fintech companies will put you out of business
-
Damian Christian
(@DamoChristian) reported
Your customer service @HSBC_UK is appalling… your mistake 8 calls later… currently on hold for 55( fifty five minutes )… how do I close my account !?…🤡 .. serious circus behaviour and not good enough!
-
Martyn E 🇪🇺🏳️🌈 🇪🇸 🔬🧬🦠
(@elton_martyn) reported
@MollyConisbee @HSBC_UK Without sounding entitled I’ve been a customer of Midland/HSBC for 42 years. I’ve never known anything like it. It’s very worrying when it’s an internal, cash, transfer that seems lost. I’ve tried everything but a County Court judgment is easy and the bank are obviously in error.
-
The leylands
(@theleylands) reported
@HSBC_UK joined you on 21 Jan. Can’t set up online banking/app as phone banking details not arrived. Called you and was told they were posted on 27 Jan and I should wait and see if they turn up - Asked for new details to be sent and put on hold for 15 mins. Poor service so far!
-
Nicola Askham #TheDataGovernanceCoach
(@Nicola_Askham) reported
@HSBC_UK What time is the line open? It is very frustrating that it can't be resolved without a phone call. I am on working calls most of the working day.
-
Yuran Parody
(@hotyuran) reported
@HSBC_UK currently have 1 financial ombudsman and 2 internal complaints filed with HSBC what a **** show of a bank
-
Lisa McFordy
(@Mixie84) reported
@HSBC_UK any idea when your banking app will be fixed? I have an android phone and haven't been able to access the app since yesterday evening. Thanks.
-
Me!
(@LFC96594865) reported
@HSBC_UK what a disgrace of a service. Firstly your online banking app is crap. When asked to call you I get somebody who can’t speak English, then fail security checks because because I can’t confirm the amount of a transaction - because I can’t access my account! Shocking
-
Dr Molly Conisbee
(@MollyConisbee) reported
@elton_martyn @HSBC_UK It's not at all entitled! I hope they sort it out. I'm a customer too, I'm worried you are having to go to these lengths to get what is yours.