HSBC

Is HSBC down in Risley, Warrington, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Risley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Risley, Warrington, England 10/31/2024 05:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (11%)

    Website (11%)

  3. Login (11%)

    Login (11%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Risley, Warrington, England

The most recent HSBC outage reports came from the following cities: Manchester.

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City Problem Type Report Time
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomWilmslow Website

Community Discussion

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HSBC Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • Mattyjay36 Matt Jones (@Mattyjay36) reported from Sale, England

    @HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BoldmereKev Kevin Burns (@BoldmereKev) reported

    @HSBC_UK can you tell me why my wife and son have been turned away from your Sutton Coldfield branch at 16:15 because they close at 16:30 when they only want to transfer money from one a/c to another yet your website says you close at 17:00. Told it can only be done in branch!

  • clareaty Clare (@clareaty) reported

    @HSBC_UK HELP I’ve left the UK nearly 6 years ago, closed my account but keep getting statement fees. I’ve sent letters to my branch over the years to address closure of my account however it remains open. I don’t even have my@hsbc key or remember my account details to log in.

  • chrislowndes Chris Lowndes 🇺🇦🕊️ (@chrislowndes) reported

    @TOrynski @HSBC_UK Sorry you had to go through this so that you could highlight such problems for the benefit of others. HSBC are not alone in providing poor services and customer service to isn't a pensioner living in Worthing.

  • GemmaPeersHair more than just hair (@GemmaPeersHair) reported

    @HSBC_UK your bounceback loan PAYG holiday is a joke I need help this has caused me to get ill as I’m now in debt to a debt wtf it was supposed to be a holiday for 6 months I’m furious

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • TOrynski Tomasz Oryński (@TOrynski) reported

    So, despite I was lectured by their twitter team how one should not use strong language in such a stressful situation, I want to say it loud: YOU SUCK, @HSBC_UK , YOUR CUSTOMER SERVICE IS WORTH **** ALL, @HSBC and your security alghoritms are useless. 7/x

  • pitchfork_ritch Ritch (@pitchfork_ritch) reported

    @HSBC_UK hello - HSBCnet phone line helpdesk were unhelpful Just now. I need help changing my permission on the HSBCnet app for iPhone so that I can authorise ACH payments please.

  • StoicRecruiter The Stoic Recruiter (@StoicRecruiter) reported

    @HSBC_UK having been victims of fraud we’ve been speaking repeatedly to your call centre fraud teams via 0345. Account repeatedly blocked straight after freeing up online access. Calls require speaking to anything from 4-6 departments. Twice we’ve been cut…

  • srynhart Shane Rynhart (@srynhart) reported

    @HSBC_UK Hi, quick question. I've got some notes that I need to convert to coins; is this a service you offer in-branch? Asking here before I go down there!

  • EuanMcNair Euan McNair (@EuanMcNair) reported

    @HSBC_UK your customer service is frankly one of the worst things I’ve ever experienced, I’m completely appalled Huge wait after application (no comms) Delays in cards being sent Wrong information sent Applying fees wrongly Not setting card up for balance transfers 🤯🤯🤯