HSBC

Is HSBC down in Risley, Warrington, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Risley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Risley, Warrington, England 03/29/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (27%)

    Login (27%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Risley, Warrington, England

The most recent HSBC outage reports came from the following cities: St Helens and Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Mobile App
United KingdomManchester Mobile App
United KingdomManchester Transactions
United KingdomBury Transactions
United KingdomBury Transactions
United KingdomWigan Transactions

Community Discussion

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HSBC Issues Reports Near Risley, England

Latest outage, problems and issue reports in Risley and nearby locations:

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcoDiSavoia Marco DiSavoia (@MarcoDiSavoia) reported

    @HSBC_UK Business account. When I told the boy who twice refused me entry ‘am I expected to walk round town with 2k in my pocket again’ he didn’t care! Between the incompetent Rhine service and this I see no reason in staying with you

  • goreste Paolo Furlan (@goreste) reported

    It took me only 2 weeks, 7 letters sent by post and 2 phone calls with their help desk to open an account with @HSBC_UK… remember to cry when the fintech companies will put you out of business

  • DamoChristian Damian Christian (@DamoChristian) reported

    Your customer service @HSBC_UK is appalling… your mistake 8 calls later… currently on hold for 55( fifty five minutes )… how do I close my account !?…🤡 .. serious circus behaviour and not good enough!

  • elton_martyn Martyn E 🇪🇺🏳️‍🌈 🇪🇸 🔬🧬🦠 (@elton_martyn) reported

    @MollyConisbee @HSBC_UK Without sounding entitled I’ve been a customer of Midland/HSBC for 42 years. I’ve never known anything like it. It’s very worrying when it’s an internal, cash, transfer that seems lost. I’ve tried everything but a County Court judgment is easy and the bank are obviously in error.

  • theleylands The leylands (@theleylands) reported

    @HSBC_UK joined you on 21 Jan. Can’t set up online banking/app as phone banking details not arrived. Called you and was told they were posted on 27 Jan and I should wait and see if they turn up - Asked for new details to be sent and put on hold for 15 mins. Poor service so far!

  • Nicola_Askham Nicola Askham #TheDataGovernanceCoach (@Nicola_Askham) reported

    @HSBC_UK What time is the line open? It is very frustrating that it can't be resolved without a phone call. I am on working calls most of the working day.

  • hotyuran Yuran Parody (@hotyuran) reported

    @HSBC_UK currently have 1 financial ombudsman and 2 internal complaints filed with HSBC what a **** show of a bank

  • Mixie84 Lisa McFordy (@Mixie84) reported

    @HSBC_UK any idea when your banking app will be fixed? I have an android phone and haven't been able to access the app since yesterday evening. Thanks.

  • LFC96594865 Me! (@LFC96594865) reported

    @HSBC_UK what a disgrace of a service. Firstly your online banking app is crap. When asked to call you I get somebody who can’t speak English, then fail security checks because because I can’t confirm the amount of a transaction - because I can’t access my account! Shocking

  • MollyConisbee Dr Molly Conisbee (@MollyConisbee) reported

    @elton_martyn @HSBC_UK It's not at all entitled! I hope they sort it out. I'm a customer too, I'm worried you are having to go to these lengths to get what is yours.