Is HSBC down in Risley, Warrington, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Risley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Risley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (52%)
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Website (23%)
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Transactions (13%)
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Login (10%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Risley, Warrington, England
The most recent HSBC outage reports came from the following cities: Bury, Manchester and Frodsham.
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Community Discussion
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HSBC Issues Reports Near Risley, England
Latest outage, problems and issue reports in Risley and nearby locations:
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Steven Garner (@StevenGarner12) reported from St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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BethSaysRelax (@BethSaysRelax) reported from Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Libby (@Libbykelly23) reported from Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Patsy Roberts (@PatsyRo17443076) reported
@Wayward_sestra @MForstater @HSBC_UK Still using Telegram are you? Thats real **** that is. Its actually even worse than I thought it was. And that is where your "evidence" is?
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Wayward Sestra🟣⚪️🟢 (@Wayward_sestra) reported
@PatsyRo17443076 @MForstater @HSBC_UK I do actually. It's useful for following the Ukraine news and getting it before outlets do. And Nig has it elsewhere but he holds it there as a way for everyone to access easily. No need for the quotations. You refuse to look to see so I'm afraid you have no opinion.
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david swadling (@dgswadling) reported
@legalclaret @HSBC_UK @ImIncorrigible You completely miss the point. At issue wasn't the use of preferred pronouns, what was at issue was the banks response to someone who happened to have a differing opinion. If you treat your customers badly don't expect them to hang around long.
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Michael Whitehouse (@mjwhitehouse) reported
.@HSBC_UK Not a great process switching to you. My account switched today but I don’t have a telephone banking pin so can’t login via the app. I just tried to phone the number and the office is closed.
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John Beckford (@JohnBeckford) reported
@HSBC_UK Thank you, the matter has now been resolved. Perhaps you should have more of your excellent people answering the phones and solving problems instead of the hopelessly inadequate automation you have 'invested' in!
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Manuel (@da51lva) reported from Bromsberrow, England
@HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills
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Andrew Pepper (@AndrewPepper3) reported
@HSBC_UK Hi, I'm trying to use the online chat service from the website but it keeps asking me to "login and chat" - I'm already logged in - I can't see a way to start the chat.
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Holly Shepherd (@HollyShep1986) reported
@HSBC_UK DO NOT SWITCH TO THIS BANK . Took all of my money and I can’t access my account . Have to wait seven days to access money they have taken and left me with nothing . Awful awful service .
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Holly Shepherd (@HollyShep1986) reported
@HSBC_UK have completed my switch to HSBC. However , no telephone identification number sent meaning I cannot register my card or online banking to access my money . All of my money has been transferred over meaning I have no access to it . Phoned customer service but no help
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Wayward Sestra🟣⚪️🟢 (@Wayward_sestra) reported
@PatsyRo17443076 @MForstater @HSBC_UK Stay in your little bubble and ignore everything then. Just stop running your mouth when it contradicts **** if you want to make a decent argument on anything because you won't have a better context.