Is HSBC down in Salford, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Salford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (53%)
-
Website (23%)
-
Transactions (12%)
-
Login (11%)
-
Withdrawals (1%)
-
Transfer (1%)
Live Outage Map Near Salford, England
The most recent HSBC outage reports came from the following cities: Bury and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Website | |
| Manchester |
Website | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Website | |
| Oldham |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
-
Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
-
𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
-
Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
-
Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
-
Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
-
Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
-
BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
-
Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
-
Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
-
debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
-
Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
-
Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
-
Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
-
Miss.Viktoria.Quinn
(@ViktoriaQuinn) reported
from
Manchester, England
Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!
-
Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
-
chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
-
Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr flung
(@DrFlung) reported
@HSBC_UK Hello I am Carlos Joaquin de Scorchio from Sinaloa. I have money I need to do some laundry with- can you help?
-
Ian James Seale (Pureblood)
(@IanJamesSeale) reported
I have been on the phone to @HSBC_UK today for nearly 3 hrs, and the problem (an acknowledged bank software problem) is still not fixed I am without On-Line Banking No one takes ownership No one one calls to update/notify fix REFUSES to call back EVERY #HSBC change is a bad one.
-
Gil Winfield
(@GillWinfield) reported
@HSBC_UK I have to say your bank has brought my business to its knees, I can’t believe how bad your customer service is! Totally unacceptable phones lines too…Doesn’t anyone care about their customers anymore? Please help? #HSBC #PoorCustomerService
-
Aafaq
(@iamaafaq) reported
Shout out for great service to Sophie @HSBC_UK Dewsbury branch who went out of her way to help me with a problem I had. Please do pass on my thanks.
-
Paul Upham
(@Notjustanyuser) reported
@HSBC_UK I am really fed with how long I takes to do any business with your bank . I have have to wait ages for an impersonal chat online and your website is not clear to navigate. You seem obsessed with security but not with delivering a service . I was sent to Headington branch today?
-
Ant 🏳️🌈
(@LondonLadAnt) reported
@simonlevans @HSBC_UK I’m with Halifax nothing is too small if u get a problem, a bank that actually cares
-
iamturkeysaladboy
(@iturkeysaladboy) reported
@HSBC_UK To keep the #lies going I was told in @HSBC_UK branch yesterday that your Advance #CustomerService phone line is open 24 hours a day. I called 3 different phone numbers as listed on your site at approx 20:45 to activate my online banking. Outcome? Lines we’re closed. Seriously?
-
Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK Thank you Jack. I have seen, and responded to, your welcome update. I look forward to being contacted by HSBC to notify me that the software fault has been rectified in due course, and I can access my HSBC Internet Banking again.
-
Julie
(@JulieMurphy400) reported
@HSBC_UK is mobile banking working right now? Generic app error code received when trying to make payments ?
-
adougl16
(@adougl16) reported
@HSBC_UK No offence but I know how to reinstall an app. This is a problem on your side