Is HSBC down in Salford, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Salford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (72%)
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Website (10%)
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Login (8%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Salford, England
The most recent HSBC outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Stockport |
Withdrawals | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Ashton-under-Lyne |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Miss.Viktoria.Quinn
(@ViktoriaQuinn) reported
from
Manchester, England
Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!
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Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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simon read
(@simonnread) reported
@RedCircleFP @HSBC_UK But as you said yourself, there are people who want the service. They're withdrawing it from them after what is probably years or decades of providing it. Surely you can understand customers' distress?
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simon read
(@simonnread) reported
@RedCircleFP @HSBC_UK HSBC made profits of £2bn in the last quarter. It could easily afford to continue to provide the service it has offered for years, but has chosen not to.
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Darren Cooke
(@RedCircleFP) reported
@simonnread @HSBC_UK That is globally and across all business lines. Are you suggesting they keep loss making branches open and that is funded by other clients elsewhere in the business? If people no longer want that service you stop providing it, simple as that.
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DubLdubya
(@hugospops) reported
7 working days now @HSBC_UK !
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die-katana
(@diekatana1) reported
@HSBC_UK Give them your ****** money or next HSBX worker gets a broken jaw.
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PJ
(@PJHB_LTD) reported
@BBCBreaking "Less people are coming in our branches". Funny that, because every time I came in this year you told us you can't deal and I've to go online. Some people might be cynical! Awful. @HSBC_UK
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Wilameana
(@maverickladys) reported
from
Barrow-in-Furness District, England
@HSBC_UK @emmaballltd I can never get it to work & end up taking it into the branch! If you are closing so many branches the saving should be spent on improving your service, ie online & waiting time for phones
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Nikhil Woodruff
(@nikhil_woodruff) reported
@agw1437 @bouldie @HSBC_UK It shouldn’t be the responsibility of private companies to handle this though. Government should give people with difficulties more money to access the extra help they need, just like any other disability
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James Bould
(@bouldie) reported
@_Adam73521 @HSBC_UK And I've no problem with that if they were honest rather than talking about community, corporate responsibility and caring for their older/vulnerable customers when they don't really give a toss about those customers. I've not been in a branch for years and that's fine for me.
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Elizabeth Costford
(@CostfordE) reported
@HSBC_UK closing 100+ branches: I was on hold for 1hr plus today only to be told to I have to go into my branch to resolve the issue. Sure it’s a good idea?