Is HSBC down in Salford, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Salford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Matt Jones
(@Mattyjay36) reported
from
Sale, England
@HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Martyn Fisher
(@_martyn_fisher) reported
@HSBC_UK have done it again. Unprompted call from fraud team to tell me something. I couldn’t answer one security questions (the payee on a random payment made in the last month), so they (a) refused to tell me what they phoned about and (b) suspended my access to phone banking.
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David Ko
(@DavidKoWW) reported
@HSBC_UK This is the 5th day that I couldn't withdraw money from my Global Money card. I called almost everyday. Everytime the customer service rep told me this has been fixed but I still couldn't take my money from the ATM. Perhaps I should consider switching to Post Office travel card.
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Suzy Pitt
(@SuzyPitt0) reported
@HSBC_UK 30 minutes on hold as there's an issue with my TP......how many people have you got working today? Poor service from a global brand.....and the message telling you you can unblock 'on line' is not helpful.
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Lou
(@lou_whittle85) reported
@HSBC_UK will you be posting an update on when your systems are back up. Currently experiencing problems & no one in the customer service team can help me. I can’t access my online banking or use my card which leaves me without cash or any form of payment & 2 children under 5!
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lorraine solecki
(@SoleckiLorraine) reported
@HSBC_UK absolutely disgusting service by HSBC with no duty of care to its customers, obtrusive snd obstructive. Third rate bank. Supposed to be global 24 hr banking service but guess what, no one available to speak to me. Shameful.
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Roni Patel
(@unsociablemum) reported
@HSBC_UK I just keep getting a message saying server unavailable. :(
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Luke Brown
(@LukeBro67813503) reported
Not a good start joining @HSBC_UK with royal mail strikes Im left with no bank or account details since joining on 25 Nov and now my current bank account as now been closed with the switch I won't even be able to access my money via @santanderuk
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David Ko
(@DavidKoWW) reported
@HSBC_UK Personal. I called earlier, they said system was down and asked to call later. Called later but got cut off just before I spoke to anyone. Then there was a long 30 mins wait on the phone then got cut off again! What's wrong with HSBC?
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Jenny M.
(@JennyMcArdle6) reported
@HSBC_UK Hi, what's the current wait time on your Advance customer service phone line please? I've been on hold for 32 minutes so far... thanks.
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Paul Reddo
(@PReddo14) reported
@HSBC_UK are all your phone lines down?