Is HSBC down in Salford, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Salford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (15%)
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Login (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Salford, England
The most recent HSBC outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Oldham |
Website | |
| Warrington |
Mobile App | |
| Stockport |
Transactions | |
| Leigh |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Nineberg
(@nineberg2003) reported
@HSBC_UK is there anyone in the U.K. that I can speak with regarding a card issue? I’m not particularly having much fun calling your customer services line!
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Nicola Davenport
(@FeelgoodContent) reported
Massive #fail from @HSBC_UK as it wants to confirm my banking app log in using an email address that is not mine nor has ever been mine, and that is apparently impossible to change either by me or staff via phone. Unsafe and utterly useless #AvoidHSBC
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CVO
(@Cv8024Colin) reported
@HSBC_UK Can't get onto online banking - is there a problem?
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Olicanarama
(@Olicanarama) reported
@HSBC_UK @ChangePlease Why do you not allow women to pay checks in when the payee is written in their maiden name? Daughter given the complete run around in York. RBS in Leeds … no problem!
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GirlBrit
(@JWalton12267995) reported
@heather_venter @MailOnline My council Horsham, all working from home on the phone line’s and only till 2pm. Why? Can’t think of one good reason abs presumably on full pay. @HSBC_UK 3 times last week over 30 mins wait each time!
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Tracey Morgan FRSA💙
(@morgan_tracey) reported
@HSBC_UK please advise why I can no longer download statement & dd/so info to Excel and now have to print off and input separately? Those of us with number issues have it complicated. Thank you.
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Tim
(@TimH_trancecast) reported
@HSBC_UK I’m sure you will be aware how hard it is to get a PS5 in your basket in the first place, let alone how frustrating it is to have it taken back out again when you have the money saved ready to pay, because the banks system isn’t working how it should.
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Giampi Alhadeff
(@giampialhadeff) reported
@HSBC_UK am I the only one to find HSBC business banking almost impossible to reach on the phone? Not great customer service, I think. “Your call is important to us”’???
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powellsroofingessex
(@powellsroofing2) reported
@HSBC_UK got my call back phone call this morning at 9am as promised only to be told I need to call business banking for help. What do you think I have been doing for the past 5 weeks. I just need to activate my new security device. Absolutely useless. Waste of my time @HSBC .
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Ryan Wibisono
(@ryan_wibisono5) reported
@HSBC_UK sort out your “incorrect 3ds” ****