HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Neal Francis (@neal_with_an_A) reported from Stansted Mountfitchet, England@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
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Simon ⭐️⭐️ (@legendsi) reported from Basildon, England@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Justin Joy (@Justin_M_Joy) reported from Chelmsford, England@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Jayne Pocock (@jayne_pocock) reported from Basildon, England@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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Jack Mason (@JackStoneMason) reported from Chelmsford, England@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Justin Joy (@Justin_M_Joy) reported from Chelmsford, England@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Justin Joy (@Justin_M_Joy) reported from Chelmsford, England@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Justin Joy (@Justin_M_Joy) reported from Chelmsford, England@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Justin Joy (@Justin_M_Joy) reported from Chelmsford, England@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Superficialsupermum (@superficialmum) reported@HSBC_UK Everyone who switched from Kinetic can now no longer access their account!
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Mark (@MorganMF9867) reported@HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds
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Steven H (@Sinbad2000) reported@HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.
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Ruchee Dudeja (@DudejaRuchee) reported@HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls
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Sarah Lloyd (@Sazlloyd) reported@HSBC_UK I am having problems registering with on line banking for my credit card it just keeps saying sorry we can't continue with your application. When I then try and sign up it won't send an activation code to my phone
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Miss.Viktoria.Quinn (@ViktoriaQuinn) reported from Manchester, EnglandGoodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!
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Torkild Smith (@torksmith) reportedI got an issue with @HSBC_UK. Normally when money is due to leave the account, it is placed in 'pending' and you can see that. But if you do a foreign transfer, it is not! That caused me to do a transfer twice (me one, my wife one). Now we are left with less monies in the account
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Jim Bartholomew (@JimBartholomew1) reported@HSBC_UK I've just spent the most frustrating and degrading 90 minutes trying to help reset my 91 year old father's telephone banking security number. You should be ashamed to treat a customer who has banked with Midland / HSBC for 50 years in such a manner.
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Awenaio (@awenaio) reported@HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.