HSBC

Is HSBC down in Chelmsford, Essex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Chelmsford, Essex, England 11/25/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Chelmsford, Essex, England

The most recent HSBC outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • JackStoneMason Jack Mason (@JackStoneMason) reported from Chelmsford, England

    @GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • EmrahCavli Emrah Cavli (@EmrahCavli) reported

    I would like to nominate @HSBC_UK Electronic Payments division to The Golden Raspberry Awards #thegoldenraspberryawards . I’ve had Worst customer relations experiences last 2 weeks in my entire life 👎

  • cantdecideonit2 hannah (@cantdecideonit2) reported

    I think @HSBC_UK need to sort out the staffing issue they have in store and online…. 1hr 44 currently waiting to talk too someone.

  • willant13 Will Anthony (@willant13) reported

    @HSBC_UK shocking service this evening. No help whatsoever and cannot resolve my problem without going into branch, considering the current times we are in I think that this is totally unacceptable!

  • hollydecember december (@hollydecember) reported

    @HSBC_UK dreadful service at Leamington Spa branch this afternoon. Despite being an existing customer, will be moving to another bank.

  • lisaloveslife21 Lisa (@lisaloveslife21) reported

    @HSBC_UK Your service is absolutely disgusting you have cancelled my Apple Pay without even asking and I’m now sitting in a restaurant and cannot pay for my food

  • moi_katie Katie (@moi_katie) reported

    @HSBC_UK Having real issues trying to get a simple issue resolved regarding a business account. Is it common that your agents when not knowing what to do just disconnect (3 now) after going round in circles for 3 hours? Can someone please help.

  • GeneralBeave Genevieve Kibby (@GeneralBeave) reported

    @HSBC_UK Hi I’ve seen a number of people reporting the same issue here, the website still doesn’t advise of any issue, also some people are being advised “there is no known issue”. When I called yesterday I was advised that there is a problem with Ios5 and the app

  • KirstyEvans1208 Kirsty Evans (@KirstyEvans1208) reported

    Been trying for over a week to get in touch with @HSBC_UK to access my savings account but completely ignored. No reply on contact forms or email and the “chat” function is a robot. Phones lines are impossible to get through on. Useless. #hsbc It’s MY money yet I can’t get it.

  • lucylucas1977 lucy lucas (@lucylucas1977) reported

    @HSBC_UK your online banking support is worse than useless ! Waiting and waiting and waiting for a response … sort it out !!!!!!!

  • ZoeFordie Zoe Fordie (@ZoeFordie) reported

    @HSBC_UK I see you responding to people who tweeted you in the last few hours but you’ve not responded to my tweets (above this one) from 20 hours ago. I’m stuck with no access to my bank at all and I need it. Please help.