Is HSBC down in Chelmsford, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chelmsford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Chelmsford, Essex, England
The most recent HSBC outage reports came from the following cities: London and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Billericay |
Mobile App | |
| London |
Login | |
| London |
Transfer | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Neal Francis
(@neal_with_an_A) reported
from
Stansted Mountfitchet, England
@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Hutchings
(@MariaHutchings) reported
@HSBC_UK Your telephone customer services is rubbish! As if that isn’t bad enough when I asked to escalate to a complaint I am just cut off!
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I don’t want to be a mechanic🙅🏿♀️
(@PriPetty) reported
I really dislike @HSBC_UK customer service. They have been extremely unhelpful and inflexible with helping me. Imagining being with them for over 10 years and I can’t even get basic support
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Dhiren
(@Dhiren_shah1012) reported
@HSBC_IN @HSBC @HSBC_UK The agony continues with someone calling without being aware of the full case and giving answers like I'm this department, we don't have access to these things, that department is handling things. For a client it's one bank and not departments.
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Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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Rob G
(@R_Gre8) reported
@santanderuk I left @HSBC_UK because they would not let me have more than £500 of MY money from 1 of their branches, @santanderuk thank you for the friendly service your team gave today, I withdrew money with no (reasonable) limit & no one interrogated me about what it was for!
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Russell Moxham 🌻
(@RussellMoxham) reported
@HSBC_UK Kudos for making my mum cry by locking her out of phone banking for not knowing a 2-digit PIN she's not used (she's previously used her voice for security) and not having a mental f***ing ledger of her transactions. She's 80, registered blind and a customer of 30+ yrs.
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Dominic Murray
(@HalfLoon) reported
@julesjules77 @HSBC_UK Don't waste your time on a DM with them. Zero help. After them repeating what *should* happen and ignoring what *is* happening (or isn't happening) you'll be told to ring their call centre anyway.
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Tim Gibson
(@Robotmilkman) reported
only way to get an reply to anything from @HSBC_UK is to publically complain on social media then @HSBC might then reply inviting you to a DM session which in its self is pointless and just another robot replying to you; absolutle joke- their HSBC global account product #BROKEN
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Jayne Moore
(@JayneM00re) reported
This @HSBC_UK system is shocking- I’ve spent 6 weeks trying to get someone to help me gain access to my accounts -after losing the dongle thingy. It’s BLOWING MY MIND HOW RUBBISH THEY ARE - 2 hours today and no one cares I went to the brand and the staff don’t #TimeToMoveBanks
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Nick O'Donnell
(@gnickodonnell) reported
@HSBC_UK what kind of service are you offering that I can’t pay cash into a bank account? “Full service branch” bollocks doesn’t cut it. That’s appalling and shocking. Rest assured I’ll be taking steps to move accounts to a bank that cares about customers.