HSBC

Is HSBC down in Chelmsford, Essex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Chelmsford, Essex, England 05/09/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Chelmsford, Essex, England

The most recent HSBC outage reports came from the following cities: London and Brentwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomBrentwood Mobile App
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • neal_with_an_A Neal Francis (@neal_with_an_A) reported from Stansted Mountfitchet, England

    @HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • JackStoneMason Jack Mason (@JackStoneMason) reported from Chelmsford, England

    @GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • CKablooie Phil Davis (@CKablooie) reported

    @HSBC_UK Have just been on the phone to an agent after waiting 40 minutes, and as soon as I said I wanted to make a complaint he put the phone down on me. Is there an email address I can write to, or can I do it via Twitter.

  • goalman2000 Jon (@goalman2000) reported

    @HSBC_UK Rit you genuinely don’t get it. HSBC make a poll asking if people would ask their bank for help. Your customers point out that HSBC has had zero interest in helping in the past. I get the processes as I’ve worked in financial service for 20 years and my credit rating is 999.

  • Global_Mongrel Global_Mongrel (@Global_Mongrel) reported

    @HSBC_UK Of course most people haven't as most banks have pulled down the shutters on the vast majority of the population. Most are fearful of their credit rating getting worse or getting into debt. I'm seeing no's people at #hamwicstreetkitchen #soupkitchen double in last 2yrs. #disgrace

  • itsjillgardner The-Fat:Controller 🏁🛡😀🟥🦕🥩 🗽 (@itsjillgardner) reported

    @HSBC_UK Banks are part of the problem!!!

  • DotCott00128461 Dot Cotton (@DotCott00128461) reported

    @HSBC_UK No, because its lip service. But remember when the banking system came begging for help from the public money during the last recession ya bunch of fcking crooks.

  • sagersalem3 sager salem (@sagersalem3) reported

    @HSBC_UK unbelievable customer service and willing to watch any business suffer for no given reason

  • shewasmyfriend Tara (@shewasmyfriend) reported

    @HSBC_UK I asked HSBC for help during MY last cost of living crisis and they were so helpful they reduced my credit limit (despite me showing them an offer letter for a new job paying more money). I'm gradually withdrawing my business as a result.

  • IbzAmari Ib (@IbzAmari) reported

    In the midst of this #CostOfLivingCrisis I’ve been deprived of around £7,500 by @HSBC_UK they seized my money without warning and refuse to talk to me or give any reason. Rendering me incapable of resolving any issue (if any) to get my money back, it’s been 45 days and counting.

  • myjamstyling Edele Smith (@myjamstyling) reported

    @HSBC_UK having people working from home in the Philippines as customer service is clearly not working! 40 mins to get answer to then receive crackling, banging and the line going dead! M&S premium card holders deserve better! Only other way - snail mail! 😡

  • Walesguy2 Walesguy (@Walesguy2) reported

    Spent nearly 50 minutes waiting on the phone with @HSBC_UK today. Truly appalling customer service.