Is HSBC down in Basildon, Essex, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basildon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (59%)
-
Website (25%)
-
Login (9%)
-
Withdrawals (3%)
-
Transfer (3%)
Live Outage Map Near Basildon, Essex, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Dartford |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
-
Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
-
Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
-
Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
-
Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
-
Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
-
Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
-
Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
-
paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
-
Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
-
Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
-
Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Jamie Lawrence
(@JamieLa52346960) reported
@HSBC_UK some of the worst customer service I’ve experienced, 1 suspicious transaction on my card has resulted with no access to that account for over 2 weeks, a replacement card lost in transit and yet to turn up. Along with being passed to a different agent every minute
-
Mike
(@mco1986) reported
@HSBC_UK is we keep getting error code GBB-LON-1266 when trying to login to our business banking account can you assist please?
-
Steve
(@ayTrader) reported
@kuyamanzano I have same problem with @HSBC_UK they charge me some transactions as cash advance fee it is just scam .... 3 gbp 4gbp even it is GBP.. I wont use their credit card anymore....
-
Kevin Stirling🏴⭐️⭐️
(@KevinStirling83) reported
@HSBC_UK Worst customer services in the UK
-
Jamie Gallacher
(@magicpie777) reported
@egragcrypto I find this hilarious. I bet you @HSBC_UK has no issue with customers losing thousands at the casino, though.
-
Sharon
(@shazandnick) reported
@HSBC_UK I need some help with my mothers account she has Dementia and is in a care home have been trying to set up a direct debit to pay straight to care home for her fees and had a letter saying she has to go into a branch unfortunately she is unable to walk after breaking hip
-
Stephen Graham - TLP 🔥
(@SGrahamg5) reported
@HSBC_UK Dire customer services, just waited 15 minutes for somebody in your Business Banking service to pick-up the phone - no-wonder business thinks they are second class citizens - #getitsorted
-
Suji J
(@SuJonaathan) reported
@HSBC_UK is your online banking down? Can't seem to access my accounts all day. It says there is a server down.
-
Kevin Stirling🏴⭐️⭐️
(@KevinStirling83) reported
@HSBC_UK HSBC. Worst customer services on the planet
-
Tom Quante
(@TomQuante) reported
@HSBC_UK @ThisisLucyC Think we are all getting that mesg sadly which means it’s probs down….again. As I said, terrible app @MastercardUK