Is HSBC down in Basildon, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basildon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (15%)
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Login (10%)
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Transactions (8%)
Live Outage Map Near Basildon, Essex, England
The most recent HSBC outage reports came from the following cities: London and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Dartford |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Johnson
(@alex_j789) reported
@CruisingTheCut @captaindexter @HSBC_UK The Barclays chat feature thing does this and they were relatively helpful when I had some issues buying a car recently. I'd get a notification when they'd replied then drop another message when I could
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Methi 🇵🇸 🌹
(@MasalaFry69) reported
@HSBC_UK I block promoted accounts
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Kewlair
(@KewlairHQ) reported
@HSBC_UK Yes, I've done that 4 times, and it says to use my new credentials just to block me again because they credentials I was given were wrong
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Croft Fine Art # Rejoin British Pro EU Forever 💙
(@CroftantiquesUK) reported
from
Birdingbury, England
@HSBC_UK True that is why you are charging community organisations monthly fees on current accounts from November. The one I support is in the process of moving to one of your competitors that do not.
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Nicholas Barnes
(@N_A_Barnes) reported
@CruisingTheCut @HSBC_UK I worked for First Direct for about 8 years - when they started they were owned by Midland and were an amazing company - innovative, fun and customer focused. Then HSBC bought Midland and it all started going downhill.
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🇬🇧 Edward Donnelly 🇬🇧
(@EddieDonnelly75) reported
@HSBC_UK accusing a customer of money laundering because they didn't fill out an online questionaire from a bank that got done for money laundering..
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John
(@JMC3S) reported
@CruisingTheCut @HSBC_UK I know HSBC is owning First Direct but always available to speak to a human and service 99% of time first class. (Withdraw money from HSBC branch takes pre arrangement with FB can’t just walk in)
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🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴
(@PrettyHatMech) reported
@NationCymru It will help @HSBC_UK staff discuss tax avoidance without @HMRCgovuk having a clue about what’s going on.
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Michael Chandler
(@MyWords2021) reported
@HSBC_UK No I will not reply privately. If the CEOs office along with Peter Taylor refuse to help what is so special that you can resolve?????????????????
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Bill Westie
(@BillWestie) reported
@HSBC_UK **** off you money laundering scumbags.