HSBC

Is HSBC down in Romford, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Romford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Romford, Greater London, England 03/06/2026 21:50

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Romford, Greater London, England

The most recent HSBC outage reports came from the following cities: Woodford Green and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoodford Green Mobile App
United KingdomCity of London Website
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • amirreza123 Amirreza/Sevrix TGS 🌐 (@amirreza123) reported

    @HSBC_UK @davidkh001 Hello. How can access my account. And I can’t login to the website as well. What’s the solution. ????

  • 4maxes Max (@4maxes) reported

    @HSBC_UK @Cambridge_Uni How about doing something to support the poor white underprivileged young? It’s not just the blacks who could do with help. Stop playing the race card and be a bank fair to all

  • Gunners_Rule Darren Hawkins (@Gunners_Rule) reported

    @HSBC_UK Hi any news on a compatibility update with iOS 15 beta yet as Apple have released to updates since I 1st flagged this issue and neither have fixed the issue I have been using Apple beta for years now and have never had a problem with HSBC until now 😢😥

  • tweetandshort Michael (@tweetandshort) reported

    @kevmg @BreiddenLil @HSBC_UK Did you real ih se your error within a 14 day cooling off period?

  • PhyllisPhil Phyllis LIm ,My ART ✌️ (@PhyllisPhil) reported

    @HSBC_UK @Anthony66372214 Working class people should think very carefully about which bank they are invested their hard earned cash with and how exactly their money is being spent 🤔

  • Remol71 Rob (@Remol71) reported

    @HSBC_UK @Jez_Conrad Have you any timescale for its resolution yet? As others have said this is not a problem for any other bank…are your developers on holiday?

  • amandeep86 Amandeep Gill (@amandeep86) reported

    Hi @HSBC_UK. I have an old fob for Internet Banking login. Do you have a scheme/place to send these back to, so they can be recycled/reused/etc?

  • jasmin20940248 jasmin (@jasmin20940248) reported

    @HSBC_UK I completed a travel dispute form back in January 2021 and i still have no reply, when i call customer service i get told to wait few weeks, its August now..? This is really disappointing as i have been with HSBC for more than 8 years.

  • Marieda58304594 marieanne (@Marieda58304594) reported

    @kevmg @HSBC_UK That is just bad bad customer service! It’s obvious it was an error! I had an ERC due when I moved house due to ill health! I just happened to tell them on the phone this was reason for move. Without me askingNationwide cancelled my ERC of £5000 and said they hoped this helped!

  • Buzzrosersmash Steve (@Buzzrosersmash) reported

    @HSBC_UK Seems strange the same technical issue happen twice to the same customer within the space of 10 minutes #whatarethechances. No I haven't spoken with anyone to complete what I needed to do during to my frustration levels. #customerservicenot