Is HSBC down in Romford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Romford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Romford, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jason
(@jpo2508) reported
@HSBC_UK fantastic service today, NOT! Make a complaint over the phone, basically get ignored so ask to speak to a manager. Get told they are in a meeting, they’ll call me Friday!!!
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Doctor Beeching
(@DoctorBeeching1) reported
Daughter closed @HSBC_UK ISA last week in person in Bradford . House purchase iminent. Still not transferred and still not sorted. A further issue amongst many in recent years. Attrocious customer service.
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Ryan 😁
(@MonaghanCalum) reported
@vos_jay @HSBC_UK Maybe they do, but he was walking round slurping on a drink too. That's for breaks surely, not while you're working. You don't go in a restaurant and expect the staff to be drinking? Or stood there talking when tables need clearing @HSBC_UK #Leicester Answer my question
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ben jones
(@benjones68) reported
@HSBC_UK never has there been a more disingenuous message. If my call is important to you… why not employ more staff to answer my call… and your call back system isn’t working as I’ve waited 2 days for a call back.
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Ed Baldry
(@edbaldry) reported
On hold to @HSBC_UK for 1 hr 35 mins so far. And this is a service we actually pay for.
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Cariad Silk
(@soie_c) reported
@HSBC_UK any chance you might be able to sort my online banking? Haven’t got time to go into bank especially after you closed my local branch. All I’ve done is upgrade phones why can’t I access my account! Customer service are not helping!
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Louise Parlons Bentata
(@LouiseBentata) reported
@HSBC_UK I will email you these details , but I have no confidence from the on-going and unrelenting terrible service that anyone will even contact me
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OPS Ltd
(@oilpoll) reported
@FraserHardy_uk @HSBC_UK @hsbc I've been on hold for 30 minutes with no mention of a virtual call back. We have 2 companies and my personal banking with HSBC. Awful service.
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Bliss
(@BlissLam) reported
@HSBC_UK your Malvern branch has a We’ll be back ASAP sign on the door. When is it back open? The ATM outside isn’t working either….
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Louise Parlons Bentata
(@LouiseBentata) reported
Another day has passed and still the business banking team at @HSBC_UK don’t return calls, don’t pick up the phone and don’t answer their live chat. How can this be called customer service? Maybe I’m the first person to try and open a bank account…?