HSBC

Is HSBC down in Romford, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Romford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Romford, Greater London, England 11/04/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Romford, Greater London, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomDartford Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AntoniaNorth1 Antonia North (@AntoniaNorth1) reported

    @HSBC_UK tried to visit my local branch yesterday, closed till December, then told all local branches are not open at the weekend, what are full time working people meant to do when they want to actually speak to someone face to face, telephone banking doesn’t work for everyone!

  • billydanmalonzo Billy Dan S. Malonzo (@billydanmalonzo) reported

    @HSBC_UK need answer, helping a friend,he has a account at HSBC uk, he has a gold card (no credit card at that time yet), just his name and the account number is written on the card, nothing else. how can he dettermine that his money is still there? need help.

  • mehuljadeja mehul jadeja (@mehuljadeja) reported

    @HSBC @HSBC_UK @NatWest_Help I have been asked to provide a certified bank statements. In other words certified by bank. I bank with both hsbc and natwest. Which branch i can get them certified? Because all rhe branches i ve been to refuses to provide this service.

  • danngreen82 Daniel Green (@danngreen82) reported

    @HSBC_UK It was business account finally got though and you couldn’t help anyway got told to go in to branch thanks again Hsbc great way to spend over two hours of my time might see if #natwest#barclays can do

  • kentman19 Lee (@kentman19) reported

    @HSBC_UK setting up my new iPhone and am getting an error when trying to set up my business banking app I’m getting a server error message. However works still on my old phone.

  • Sheila_Fairy Sheila Chamberlain-Hyett (@Sheila_Fairy) reported

    @HSBC_UK So very disappointed with the service from HSBC. Our Youth Theatre has had an account with you for 26 years. The last 18 months you have continually failed to help us update our account, so we are going to find another bank.

  • Cumbrian_Carer UK_Carers (@Cumbrian_Carer) reported

    @HSBC_UK What the bloody hell has happened to the appearance of the account page NOW? It's ****ing awful, yet again you have updated things to make them worse 😡😡😡

  • HelenIbbott Helen Ibbott 💙📸📖 (@HelenIbbott) reported

    << Waited several more minutes, but after being on the phone for an hour, I gave up. Why can’t requests for credit card increases be simplified rather than subjecting customer’s to the torture of dealing with a call centre in Bangalore? I’ve now given up on my request. @HSBC_UK

  • angel_a38 Angela Rawson 💙 (@angel_a38) reported

    @HSBC_UK I have been on hold with your telephone banking service for 2 hours and 40 minutes. I have spoken to two poeple and am waiting to speak to a third.

  • pencoedjohn john w (@pencoedjohn) reported

    @HSBC_UK Hi. New phone. Logged into new phone using old phone. Worked fine. Deleted app off old phone. Being asked to do it again but can't because I deleted old app. Now locked out of app. Website requires the app to unlock the app! What am I missing here???