Is HSBC down in Romford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Romford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Romford, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Dartford |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Clara Guzzardi
(@cguzzardi) reported
@HSBC_UK I finally got through. It really took way to long. Such a shame, but very good customer service. I hope @HSBC_UK can improve on this.
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David Bauer
(@DavidBauer98166) reported
@HSBC_UK I have tried to make a payment to a new payee, it accepts all of payee details, and then shows a confirmation, but then says I have been locked out of this feature. And then, it loses all the payee info and I have to enter it again. The agent said it was a "glitch", nothing else
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Alex
(@dewster99) reported
@HSBC_UK I have my mortgage with you and I need to provide a current balance. I don’t have any other accounts with you, how is best to access my balance?
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Michael Cosgrove
(@cozzy8) reported
@HSBC_UK when you walk into your bank as a business customer and find out you can’t get change for your business you have to go to the local @PostOffice instead, what’s the point in banking with you I might as well just open up a @PostOffice account!
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TurnbullsCans
(@TurnbullsCans) reported
@HSBC_UK why as a customer of ‘the world’s local bank’ are you still charging non-UK transaction fees? Just because I pay to use my card abroad, you charge me a per transaction fee for that?! #bankingfromthe90s
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Katie Hepworth
(@KatieHepworth1) reported
@Pollysymondson @HSBC_UK Last time I managed to get through to them, it was when I reverted to the Call Back service via the online chat. Took 3 hours, but at least I could do other things ( they called just as I'd started my lunch, which was annoying, but at least I got to speak to a real person).
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Aaron Cater
(@_aaroncater_) reported
@HSBC_UK On the website it just says it’s not directly linked to the base rate? And it will review interest sometime? Didn’t say what accounts will be affected and by how much? Is it possible for you to tell me?
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Dean Kirby
(@dkirbz67) reported
@HSBC_UK Hi thanks for the response and as a HSBC customer for too many years to remember. I have found complaining to HSBC falls on deaf ears. Already switched 2 of my 3 business accounts looks like it will be 3 now. Service from HSBC is now so bad
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Matthew Darwin
(@EvoDBA) reported
@HSBC_UK Yes. When I reopen the app, it shows a message saying the accounts cannot be refreshed and to pull down to refresh. This then says the session timed out. To get to a login screen I have to manually go to log out even though the session is ended, then log back in etc.
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Polly Symondson
(@Pollysymondson) reported
I want to weep @HSBC_UK - 1.5hrs of being hold, cut off 3 times and still no nearer getting hold of someone to sort out the money you owe my business. Please can someone help