Is HSBC down in Romford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Romford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (2%)
Live Outage Map Near Romford, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath, City of London, London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Magic Cram Crock
(@craig13mcc) reported
@HSBC_UK Hi guys, if I've lost access to the app would that indicate that my account has been closed? Cheers C
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stacey
(@staceysteer33) reported
Does anyone else have problems with @HSBC_UK honestly changed my bank they are so rude on the phone and loads of other things now chilling with a glass of wine after 2 hours sorting this bank out sort it out 🤬🤬🤬 goodbye #HSBC #Banking #goodbye
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Michael Lean
(@mikel8608) reported
@HSBC_UK Thanks for the feedback, I can't call international on my mobile. Is there a way to sort this online, via chat. I noticed you need a login to chat on your site, but I don't have a current one any longer as my account is over 15yrs old
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Emma Davies
(@EmmEDavies) reported
Asked my friend to pay cash into @HSBC_UK, I gave her a paying in slip because the back says not to give my card to anyone. I work full time so I can’t get to the bank. When did they stop counter service? It’s getting more and more impersonal and customers don’t like that!
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Karl Wilkins
(@karlwilkins5858) reported
@HSBC_UK your customer service is abysmal. Thought you’d like to know
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Laurie Callen
(@ellekayesss) reported
@HSBC_UK I’ve been living back in the US for 15 years and would love to close my MC Cc account with £1.24CR! I have no online login details, and would rather not pay for an international phone call that far exceeds the value of the account! Any ideas?
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Amz khan
(@Amiooo_k) reported
@arrivatheshires @HSBC_UK I already know this but the card didn’t stop working due to only using contactless. It just needed to be replaced! Which I have ordered
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Magesh Muthu
(@Magesh_Muthu13) reported
@HSBC_UK @HSBC adding up the balance from the transfer and after few hours reversing the payment to sender. What are you guys really doing. Are you guys playing around with customer back accounts every few minutes. #WhereIsTheMoney it's gone now
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Artie
(@Artie5mith) reported
So I can pay for a major renovation of my property from my personal account, c.£12k, there in seconds. @HSBC_UK owe me c£1.2k: "Well sir, I can see the funds were with us on 5/2, they've been allocated to you today 10/2, 7 more working days should do it." #Crooks or #INCOMPETENT?
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Aayesha Miah
(@aayesha_miah) reported
@HSBC_UK your new mobile banking app is full of bugs, it takes ages to load and now it is not allowing me to approve a payment. Are you aware of these issues?