HSBC

Is HSBC down in Romford, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Romford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Romford, Greater London, England 01/30/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (12%)

    Login (12%)

  4. Website (11%)

    Website (11%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Romford, Greater London, England

The most recent HSBC outage reports came from the following cities: London and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Tangoman68plus1 Tangoman69 (@Tangoman68plus1) reported

    @HSBC_UK is there a problem with your mobile app? I am trying to make a payment to new payee but getting 503 error message. Additionally mobile chat service not working. Please assist.

  • Redwood__1 Sarah (@Redwood__1) reported

    @HSBC_UK Yes, online is the problem, what's wrong with face to face. I joined HSBC at the age of 4 with Griffin Savers, this experience has really knocked my confidence in your organisation. Bring back real people in banks, lots of people do want to and do not do online everything

  • sucooke Sue Cooke (@sucooke) reported

    @HSBC_UK So, after waiting 19 minutes and finally speaking to someone, they put me on hold. After a couple of minutes, I was cut off. And you call this customer “service”! Lack of service, more like. Unacceptable.

  • mamacoup MamaCoup (@mamacoup) reported

    @HSBC_UK visited your bank in Bromley High street yesterday and I must say that your staff needs retraining in customer service! I am a Fist Direct customer and the last time I checked First Direct IS part of HSBC, the teller there was rude and wanted me to go to the PO?

  • iamnjr77 Nate 🎶 (@iamnjr77) reported

    @stmaryssessions @HSBC_UK Yes, but foolishly I have the iOS beta on my phone and HSBC are the only bank not to support it. 😭

  • carlalfy carl hoenderkamp (@carlalfy) reported

    @HSBC @HSBC_UK It's not working

  • JamesKThanet James Kirby (@JamesKThanet) reported

    @HSBC_UK your app does not work on iOS16, meaning not only am I unable to use the app for my banking, I am also unable to use your website at my desktop, as the app grants the digital key. Please advise when this will be resolved, as I do need access to my account.

  • Thefamiliam John & Laura (@Thefamiliam) reported

    @HSBC_UK Make a c.card application online. Hear nothing over a week later. Call to off shore operator told see branch. #worstbankever. Going to @HalifaxBank as better service for sure!

  • girlondon Kathryn Louise Geels (@girlondon) reported

    @HSBC_UK, 1) your customer service rep on your app chat is utterly useless and hasn’t read anything I’ve written, 2) your app is freezing and your website on my mobile is clunky and I can’t transfer £ into my own HSBC credit card, and 3) I’m trying to call you from Australia with

  • SoCalSpotters Mark Ollier (@SoCalSpotters) reported

    @HSBC_UK My business/wealth manager couldn’t sort out the problem and I know he wanted to as I was going to invest 250k but the bank said no so I’ve said no to the bank