Is HSBC down in Romford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Romford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Website (22%)
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Transactions (14%)
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Login (10%)
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Transfer (1%)
Live Outage Map Near Romford, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Southwark and Abbey Wood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Fabio Chirico
(@FabioChirico) reported
@HSBC_UK @HyunjinTurner yeah, that link then asks for the mobile app login key, guess what....
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Yaaaa111
(@Yaaaa1112) reported
@HSBC_UK Absolute shocking NON EXISTENT customer service! I’ve been trying to talk to someone because of a glitch in the online banking guess what? 3 WHOLE DAYS no o w is replying on the phone after hours and hours and no one replies on a chat EVER! 3 WHOLE fkg DAYS
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Caroline Fiennes
(@carolinefiennes) reported
@hsbc_uk Hello. Your customer service is awful! We've been account holders for 10 yr. Made a payment today; got a text purportedly from you asking us to call you b/c maybe it was fraud. Took over an hour to get through on your main number(!). The fraud person said that I'm not..
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Iain Johnson
(@loadA4tray2) reported
@HSBC_UK Now banking App greets 'security issue detected' yet not rooted, no vulnerabilities on scan. I can only proceed if i agree to exonerate HSBC from fraud liability!?! Unreasonable.
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Katrina Burton
(@katrinalouiseb1) reported
@HSBC_UK mobile app stopped working so uninstalled and now trying to reinstall. It says I've already activated digital secure key on another device (NO it's the SAME device). The set up instructions say to open app and 'generate a log on security code'. I can't access anything
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Lesley Cann
(@LesleyCann) reported
@HSBC_UK when trying to log on to online banking I keep getting GSA system error. Is this a general problem with your system?
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sambasam.eth
(@sambarinooofm) reported
@HSBC_UK Hey, I'm trying to send money via Amazon but the gift card isn't sending through. Customer support told me the transaction is pending, how long should this take to clear? I did the same thing yesterday and it went through immediately??? #HSBC #MobileBankingApp
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Francis Connelly
(@connelly60) reported
@HSBC_UK , Can you please reply to my previous message. Today it has been imposible for me to make contact with any of your Customer Help Centres. I have spent over 6 hours trying to get in touch. I know that the lines closed at 8pm. Also I have not received promissed call backs.
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Richard Simpkins
(@RichardSimpkin2) reported
@HSBC_UK There seems to be a problem with online banking today. When you click 'log on' you receive a system error.
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Rob Moore
(@SirBobbyMoore) reported
@HSBC_UK I gave up after 4 hours on hold. I tried the live chat initially but they told me they couldn't help and I had to call. Anything you can do to help beyond telling me to try again tomorrow?