Is HSBC down in Epping, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Epping, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Epping, Essex, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Penbrook
(@PenbrookRichard) reported
@HSBC_UK I’ve been waiting for nearly a month to get access to the HSBC mobile banking app on my iOS 16(beta). Have you got any ETA for this fix as it’s getting incredibly frustrating waiting around to gain access to my accounts.
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uǝʌǝʇs
(@strictlylondon) reported
@HSBC_UK @firstdirect - hi - walked 2km to pay in a Q.. Only one machine working and won’t take card (Covent garden) no help anywhere .. Lady arrives (no name badge) from outside. Ignores w retiñe. She reappears and tells me no one else is covering and other people waiting 20m…
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Leanne Waite
(@Welshgirl_Lea) reported
@HSBC_UK hello.. I have upgraded my phone and am trying to login to the app on my new phone. It keeps asking me to scan QR code from old device ..which I can't do as I have wiped everything from it. The app is not giving me any other options .. how do I login on my new phone???
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Phil Davis
(@CKablooie) reported
@HSBC_UK Is your website working ?
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Ann 🏴 🇪🇺 🇺🇦🎗️Never vote Tory
(@anninscotland) reported
@HSBC_UK is your bank app down please?
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benhaynes09
(@BenHaynes09) reported
@HSBC_UK Hi, can you explain best way to talk to an actual human being? I've tried your phone line (25 mins and counting, still no answer) and your online chat (no response at all)...really need to speak to someone but have no idea how I'm supposed to. Any help?
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uǝʌǝʇs
(@strictlylondon) reported
@HSBC_UK @firstdirect No response? I wasted more of time walking to chancery lane. Demonstrable difference in customer service. They helped. How do I complain about the service I received at Covent garden?
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Mark Ollier
(@SoCalSpotters) reported
@HSBC_UK I think this is the least of your worries. As a Premier customer I’m disgusted at how you operate and will be removing all of my money and closing my accounts
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Pat Hagan
(@Hagan28Pat) reported
@HSBC_UK Mobile app down? Says 'Service unavailable - try later'
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Mark Ollier
(@SoCalSpotters) reported
@HSBC_UK My business/wealth manager couldn’t sort out the problem and I know he wanted to as I was going to invest 250k but the bank said no so I’ve said no to the bank