Is HSBC down in Epping, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Epping, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (66%)
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Website (16%)
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Login (10%)
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Transactions (8%)
Live Outage Map Near Epping, Essex, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel H
(@danielhirschman) reported
Dear @HSBC_UK why do you suck so badly? You flag something as fraud eventough i have NEVER had fraudulent activity. Then you require us to call you and wait for 30+ minutes to address the fraud issue ... Learn from other banks who call their customers if there is an issue!
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✨ Sophetti Confetti ✨
(@Sponkadonk) reported
@HSBC_UK @HSBC Trying to help my elderly father who was scammed via txt, transferred to FOUR different people, none of which understood what I was telling them.. now on hold for 30 minutes apparently being transferred again.. think I’ve just been put on hold and forgotten #hsbc
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Anna Bi
(@AnnaBiba5) reported
@HSBC_UK Over 1 hr on hold 😴 anyone working today?!!
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Jay Jones
(@Jay_Jones93) reported
@HSBC_UK is there a problem with your call centre today? Been on hold for well over an hour on 3 separate occasions today with no response.
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the pompey pope
(@thePompeyPope) reported
@seaside_sophie @HSBC_UK My nearest branch is now digital services. To be honest, for all the use this is you may as well close it down. There's always at least one of the machines out of order. Pretty poor that HSBC recommend using the Post Office counter service which they can't provide themselves
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thetattoodchef
(@tattoodchefmex) reported
@HSBC_UK can you help with the sort code and account number to pay my HSBC Classic Visa from another bank ?
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Man
(@ssiva77) reported
@HSBC_UK absolutely horrenduous that i had to spend 1 hour on phone with fraud team for every genuine payment made and despite explaining each time, i have to repeat the same thing from A to Z. shabby customer service from HSBC, can someone please reply, all details are in DM
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Shane MiZerMilli 🇯🇲
(@ShaneMME) reported
The customer service I just received from @HSBC_UK business was absolutely terrible. I’m going to move banks for sure.
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Simon Zerafa
(@SimonZerafa) reported
from
Haverfordwest, Wales
@HSBC_UK Massive shout out to the lady who heroically spent 45 minutes with me today resolving the arcane, abstuce and byzantine issues and fixed my registration and mobile access to my account. What ever your paying your staff isn't enough to fix this pathetic experience 🤨
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Andy
(@ajnt) reported
@HSBC_UK FYI - I have reported this problem 5 times over last 2 months.