Is HSBC down in Epping, Essex, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Epping, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (55%)
-
Website (17%)
-
Login (14%)
-
Transactions (13%)
-
Transfer (1%)
Live Outage Map Near Epping, Essex, England
The most recent HSBC outage reports came from the following cities: London, Brentwood and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Login | |
| London |
Transactions | |
| Brentwood |
Mobile App | |
| Hackney |
Website | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
-
Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
-
𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
-
Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
-
Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
-
Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
-
فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
-
Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
-
Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Brian
(@madeulookcouk) reported
Nice one @HSBC_UK @stevenage why are you shut? People do need help with their money you know!!
-
Steven Michael Macdonald
(@NowHearThis1) reported
@mouthwaite @HSBC_UK You should point out for all the non-Londoners what a parking ticket means there. It would bankrupt some Northerners 😢 I think it may be all banks. Halifax/RoyalBankofScot/Lloyds have been giving me the runaround for months. After paying off a credit card, it's suddenly broken?!
-
the pompey pope
(@thePompeyPope) reported
@colum8o @HSBC_UK My branch is also now a digital service branch. It is a complete waste of space without a counter service. Why do HSBC customers have to go to a Post Office for basic banking services like depositing/ withdrawing coins? The cash machine only ever has £20 notes, never £10.
-
NS
(@GeekStrakes) reported
Any reason why I keep getting the error code H80 on my HSBC online account @HSBC_UK
-
Devansh Gilani
(@dvnshgilani) reported
@HSBC_UK I am unable to login to my account using your app or your website. After entering username on website it shows system error(GSA erro). I have tried to clear browsing data but it is not working. Please help!
-
Anthony Powell
(@Powelly80s) reported
@HSBC_UK hi, can you help please I have tried 5 times this morning to get through to your insurance aspects mobile phone call centre but I keep being put on mute and then cut off? Number called 0800 001 4278. Cheers
-
Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
-
Josh Portnoi
(@joshp85) reported
@HSBC_UK the most awful customer service. Waiting on the phone for 40mins with an operator only to be cut off. This happened TWICE. You have my details so why don’t you call back and apologise?!
-
Kate
(@KateH123) reported
@HSBC_UK you've given me no warning and I have bills to pay on Monday. I can't even transfer the money out to other accounts as you've blocked access! The Ombudsman says you must give notice to do this. If you don't unlock my accounts by tomorrow morning, I will take legal action
-
farleyninja
(@farleyninja) reported
@HSBC_UK Oh and the fact you didn’t actually notify until after these changes had already come in place is terrible service