Is HSBC down in Epping, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Epping, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Epping, Essex, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky
(@vicky_wilkes85) reported
@HSBC_UK I wasn’t aware the that my local branch has been closed down (Merry Hill) where am I supposed to pay money into my account where the nearest branches all close at 4.30pm and closed on Saturday. What an absolute joke for people who work.
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mistress purdee
(@Purdee) reported
@HSBC_UK just tried to call you to say my card has decided to stop working. On hold for 30mins with no sign of talking to anyone. Had to hang up in the end as I work and can’t stay on the phone all day waiting for you to pick up. I have no working card due to chip - fuming!
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Rick Darracott
(@rickdarracott) reported
@HSBC_UK unbelievable security on the app, now my wife can’t get to our savings! Because your call centre reads from a script because she couldn’t identify a transaction from 3 days ago for 6.72. Then the operator just kept trying to book and appointment! Useless awful!
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Andrew Bulman (abfuneralcelebrant@gmail.com)
(@BulmanCelebrant) reported
@HSBC_UK We attempted to send money to be our son in Japan on 7th Sept. The receiving bank blocked the transfer because of a single letter spelling error on the surname but despite 5 phone calls we have yet to get the money back into our account. This is an outrage.
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Ivana Stasuk
(@IvanaStasuk) reported
@HSBC_UK I’m trying to do my online assessment for an asset management job in London and today is my last day but i can seem to access it, Please help
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Andrew Bulman (abfuneralcelebrant@gmail.com)
(@BulmanCelebrant) reported
@HSBC_UK I have rung that number 4 times. I have been told it is being escalated twice. I was promised a call from a supervisor which never came. You have basically stolen my money at this point. 40 years as a customer clearly matter very little to you.
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Richard Dyce
(@dickiedyce) reported
Is it just me, or is hold music too distracting? So I have to wait an hour for @HSBC_UK to answer. Fine. But have an option to not have the hold music and get 'help on-line' verbiage... at least that way I can get something done without having the sonar-drivel stopping me work.
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Sue Toudup
(@Toudies) reported
@HSBC_UK Please can you advise me as to how we get to speak to one of your customer agents nowadays please? All your local banks near me are closed and I have given up on getting through on the phone to you after 45mins. 😢
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Asha Myuran
(@AshaMyuran) reported
@HSBC_UK trying to report fraud on my card - have been passed to 5 different people who said they are the wrong team dispute calling the fraud line on your website and still on hold 45 mins later. How is this possible.
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Blowater🌕
(@lkIRFtIhlihXalD) reported
@HSBC_UK 🚨 alert , never ever use this **** bank ! HSBC UK HELP SCAMMER TO STEAL MY MONEY! Scammer No need password , no need hacking! Because scammers only need to complaint, the **** HSBC WILL help scammer to transfer my money to scammer ! @cz_binance please stop UK P2P immediately