HSBC status: access issues and outage reports
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (56%)
- Login (25%)
- Website (10%)
- Transactions (7%)
- Withdrawals (2%)
Live Outage Map Near East Ham, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wallington, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Mobile App | 5 days ago |
|
London
|
Mobile App | 14 days ago |
|
Wallington
|
Login | 16 days ago |
|
London
|
Mobile App | 23 days ago |
|
London
|
Login | 27 days ago |
|
Woodford Green
|
Mobile App | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Matt Cartmell (@MattCartmell) reported from Paddington, EnglandAbsolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Dorothy Cohen (@Dorothy737) reported from Barnet, England@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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TNR PHOTO (@TNRphoto) reported from Enfield Lock, England@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Luke (@LukeHugh3s) reported from Croydon, England@HSBC_UK is there a fix for you app not working on this new iOS update?
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Sam Shethran (@ShethranS) reported from Merton, EnglandHSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Stephen Hines (@hines_stephen) reported from London, England@HSBC_UK @PostOffice Can either of you help?
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Same issue for past 3wks...still same today
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, EnglandAnnoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Adrian Hansel (@adrianhansel) reported from Paddington, EnglandShocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Alex 🀄️ (@AlexKLMan) reported from Romford, England@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Ivan Alexander (@ijaen) reported from Paddington, England@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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King 👑 David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Morgan-Williams (@MotherOfGrom) reported@HSBC_UK I’m having a nightmare since getting a new phone and now no access to online banking as can’t generate a code on new app. Need to speak to someone.
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Smithsone1 (@Smithsonej) reported@HSBC_UK I've stopped receiving OTPs. None since Thursday. Still on hold due to your lack of staff. Please can someone help?
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Barry (@barrye928) reported@HSBC_UK I've recently undergone a bad experience involving a scam. However, the staff at my branch have been immense. I'm now fully refunded with new card etc. They're support has been beyond what anyone could expect. HSBC is number one!
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Koyen Egwu (@omokoyen1) reported@HSBC_UK @HSBC_UK your app is down can’t do xfer
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wowsometime (@wowsometime) reported@HSBC_UK why UK HSBC bank hires only cheap staff from PHILIPPINES in PHILIPPINES to have access to UK data? staff that can not get simple English?
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Mark Dixon (@dixonmark) reported@HSBC_UK I can’t open the app. I don’t want to delete as it says I will lose data. Help…
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mak_mak (@54321Mak) reported@HSBC_UK 40 mins to get to 1 out of 32 on chat on my business account. To be faced with slowest conversation ever!!! A reply every 3/4 mins! His reply was sorry holding various chats at once!He couldn’t even help. A waste of an hour.
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Jonathan Planner (@JKPlanner) reported@HSBC_UK So if you issue me with a cheque book or paying in book it will have the address of my local Pizza Hut after the banks closes?
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Suzanne Austin (@Suzichoo) reported@HSBC_UK Oh i do not intend taking or spending any more of MY time detailing for you the appalling service being delivered to your business customers it’s outrageous and very disappointing! I am currently sat in a high street branch trying to resolve my issues
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Ian James Seale (Pureblood) (@IanJamesSeale) reported@NigelCecil1 @HSBC_UK Its a joke Nigel. I spoke to the today and my problem hadn't been passed to the IT team in the correct way. Shabby treatment. Don't they know I'm a Chuckabutty!