HSBC

Is HSBC down in East Ham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in East Ham, Greater London, England 12/10/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near East Ham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AnkitMakwana2 Ankit Makwana (@AnkitMakwana2) reported

    @HSBC_UK Thank you very much for your prompt reply and it’s very disappointing that I have to waste half a day chasing up for 10 mins phone call on my day off . Also Aviva doesn’t even know if they are underwriter of HSBC bank whilst customers are diverted to their website .🤷🏻

  • kajthon kaj (@kajthon) reported

    @HSBC_UK Been with you since 94 for pers + 2x bus acts.After 2day’s experience with call centre I’ll leave.2hr on hold n only 5min actual convo,passed from pillar to post +disconnects.Long holds been going on too long in HSBC now.Fancy recommending bank with better service?

  • martharoberts Martha Roberts (@martharoberts) reported

    And just to add to my anger @HSBC_UK after me wasting 2hrs getting my account access back and being advised to resubmit the payment you blocked, you have (less than 5 hours later) once again blocked the payment and suspended my account access. Seriously? This is pure ineptitude

  • orcevans Olivia Evans (@orcevans) reported

    @HSBC_UK It wasn’t the wait time that was an issue - i was with an agent that long before he cut me off. And no, I didn’t get the security number that should have been received in the post weeks ago following new account opening. I’m regretting choosing HSBC for my daughter.

  • leakylike Marjorie Hutchins (@leakylike) reported

    @HSBC_UK @Stonewallhousin if HSBC want to help those affected by homelessness then Stonewall is not who to give attention & money to Its a lobby org, one with poor integrity plenty of orgs with actual expertise in supporting all those affected by homelessness its a bad call

  • Denirogers DENI ROGERS (@Denirogers) reported

    @martharoberts @HSBC_UK I had to deal with fraud office HSBC last year. Took forever to get through & eventually ended up talking to a lass working from home in Delhi.

  • orcevans Olivia Evans (@orcevans) reported

    @HSBC_UK so unimpressed that after 1 hour on the phone to your call centre to simply request a telephone security number that should have already been sent for a new account your operative cut me off. Horrendous customer service, despite being a Jade customer. Beyond angry.

  • martharoberts Martha Roberts (@martharoberts) reported

    @HSBC_UK and another morning sitting on hold to you having no access to my account. And no faith you will either answer or fix the issue. All the get ‘help’ prompts are really not helping my mood given I can’t do that as you’ve removed access to my account.

  • ClairexRobinson Claire ☘️ (@ClairexRobinson) reported

    @HSBC_UK @Stonewallhousin I’ve worked with homeless people for over twenty years. There is a HUGE issue with social contagion and desperation to fit in and conform. They want something, anything, to alleviate the pain of their circumstances and make them feel better. Why are you not exploring THAT?

  • mishmosh08 Michele Clark (@mishmosh08) reported

    @martharoberts @HSBC_UK Oh I hear you I have had the same problem 😩