HSBC

Is HSBC down in East Ham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in East Ham, Greater London, England 10/22/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (22%)

    Website (22%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (2%)

    Withdrawals (2%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near East Ham, Greater London, England

The most recent HSBC outage reports came from the following cities: London and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomDartford Mobile App
United KingdomFulham Login
United KingdomBarnet Website

Community Discussion

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HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BridgewoodJames James Bridgewood (@BridgewoodJames) reported

    @mouthwaite @HSBC_UK Had a **** time too today doing that.

  • JillMoffat3 Jill Moffat (@JillMoffat3) reported

    @HSBC_UK @mouthwaite Most have neglected customer care in the quest for maximum profits!!

  • sosolidfragran1 sosolidfragrances (@sosolidfragran1) reported

    @mouthwaite @HSBC_UK Was a Barclays customer for many years had similar bad service went to Lloyds-bank never looked back great service, an app that works and a human at the end of the phone cannot recommend enough @mouthwaite

  • watsonhelen100 Helen W (@watsonhelen100) reported

    @mouthwaite @HSBC_UK I think all the big banks are pretty much the same these days. No customer service 😕

  • CateHeil Cate H (@CateHeil) reported

    @mouthwaite @HSBC_UK They seem to have lost their service at the moment...& I have been with them for over 30 years..

  • devonjane43 devonjane43 (@devonjane43) reported

    @mouthwaite @HSBC_UK I had the same with Halifax, you couldn’t contact them, and they closed all their branches making it impossible to be able to contact them. If you went into the only branch in the city, you couldn’t speak to anyone you had to book online, but you couldn’t book app online crazy.

  • greening_chris Chris Greening (@greening_chris) reported

    @mouthwaite @HSBC_UK Go to @santanderuk, been with them for far too long than I can remember, no issues at all in that time.

  • ANDREWLEE9 ANDREW LEE (@ANDREWLEE9) reported

    @mouthwaite @HSBC_UK Cust service surveys always show its the new banks that do best. Older banks are have complex stoneage IT which is creaking at the seams. New 'challenger' banks have far more efficient client focused IT . Oil tanker versus a rowing boat if that makes sense.

  • JohnSheldon69 John Sheldon (@JohnSheldon69) reported

    @mouthwaite @HSBC_UK Been with HSBC and formally Midland Bank for 50 years and never any problems here.

  • bennybroadbean Ben (@bennybroadbean) reported

    @mouthwaite @HSBC_UK I know that @firstdirect is part of #hsbc , but I’ve been with them since 2008 after #Barclays messed me about - not looked back. Brilliant customer service every time I call them 👍🏻