Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath, City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Matt
(@MattSav7) reported
from
Barnet, England
@HSBC_UK I have a problem that I need to resolve urgently.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Clare bear
(@Dolly_cat) reported
@ElmbridgeBC What do I do when I’m stuck in a meeting and can’t get the Ringo app to work? Stuck on the page where @HSBC_UK want to send me a text with a code, but can’t click through to get the code. It’s like clicking on an image. Not happy about being let down by technology…
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Anshill
(@Anshill2) reported
Another hour wait for HSBC , after 2 unfruitful hours yesterday. Still a valuing my call. If my business had waiting times like this I'd employ more people, working in an office where I could see and help them.@HSBC_UK
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D.Melanogaster
(@KittanyRuby) reported
@HSBC_UK your app isn't working again! When will this be resolved?
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Craig Thompson
(@craigthompa) reported
@Michaelrossi81 @HSBC_UK Nothing winds me up more than Needless waiting and poor customer service with big companies 😡
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Jigsaw IFAs
(@jigsawcfm) reported
@placetnetibi @HSBC_UK HSBC are a disgusting unthoughtful greedy Terrible bank @HSBC_UK
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𝐉𝐚𝐬𝐨𝐧 𝐯𝐚𝐧 𝐋𝐮𝐢𝐩𝐞𝐧 🌍🌏🌎
(@ElJayces) reported
Switched bank account to @HSBC_UK after seeing an offer to get £150 but manually moved over my salary and DD's as I didn't want to close my old account and now they won't pay the £150 as I didn't use the switching service. Seems a tad unfair @MartinSLewis
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Jenna Lucey
(@Jen_missbiscuit) reported
@HSBC_UK I’ve sent a DM, please can I have your help.
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jess
(@LilPIX15) reported
@HSBC_UK Why are random purchases of mine being cleared and charged from my account, THEN re-entering my pending and CHARGING ME AGAIN. This is unacceptable and leaving me short constantly! Also the time it takes to refund is ridiculous! Fix this please.
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Kerry Blackbourn
(@KerryBlackbourn) reported
@StarshipRobots @HSBC_UK Starship your app currently does not support HSBC’s new security measures (asking for authorisation with every transaction) meaning HSBC customers cannot order from you. Yiu may lose alot of customers from this!!
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FiddyCas
(@CastroLivin) reported
@swedenilson @HSBC_UK WTF, thats crazy. That's the first time I've heard that.