HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around East Ham, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Ham, England
The most recent HSBC outage reports came from the following cities: City of London, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Mobile App | 15 days ago |
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Woodford Green
|
Mobile App | 2 months ago |
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City of London
|
Website | 2 months ago |
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Bexleyheath
|
Mobile App | 3 months ago |
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City of London
|
Mobile App | 4 months ago |
|
City of London
|
Mobile App | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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King ๐ David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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ูุฑุงูุชุดูุณูู (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK Iโve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasnโt last week! This isnโt a great service!
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Josh (@aulakj) reported from Poplar, England@HSBC_UK hi Iโm getting an error code (api 103) when logging into the app. Any advice?
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, EnglandAnnoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as โfraudulentโ and block it. #Banks are the real fraud #Crypto is the future
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ClareLawrence (@ClareLawrence) reported from Poplar, England@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
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James Tewes (@James_Tewes) reported from Poplar, England@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Martรญn Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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๐๐๐๐๐๐ ๐ฐ๐๐๐๐ ๐ช๐บ (@grudelsud) reported from Islington, England@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Alex ๐๏ธ (@AlexKLMan) reported from Romford, England@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Marius Fanu (@mariusfanu) reported from East Ham, England@HSBC_UK Iโm actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (@MorganMF9867) reported@HSBC_UK, do all your customer service staff tell fibs? Spoke to them on 30.3 and told I'd receive a call back in 5 working days. Today is working day 7, and obviously, no call has happened.
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Juliet Mulholland ๐ โ๏ธ (@JewlzMulholland) reportedIโve just sent a DM @HSBC_UK as been on hold for 20 mins trying to get through to your fraud team and Iโm not even a customer. Please can you respond asap
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Mark (@MorganMF9867) reported@simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.
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Simon Laskey (@SimonLaskey) reported@andyward1964 @HSBC_UK Same issue.
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๐๐ฎ๐ฟ๐ถ๐๐ ๐ธ (@Karisspluck) reported@HSBC_UK Hi, Iโve cancelled my credit card and the app has now signed me out. I still have a document I need to read but canโt access it. Will this be sent to me in the post instead? Iโm assuming it just says to cut up the card, but Iโm not sure.
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Helen Stubbs (@hpstubbs) reportedBlimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..
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Jasna Meyer (@MeyerJasna) reported@HSBC_UK have you blocked me? Waiting for my money you stole. 517.16gbp of British Gas refund still not received after 8 days and 5 working days as promised and guaranteed by @HSBC_UK
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Jim Snape (@JimSnape1) reported@HSBC_UK when will the "Plan" tab actually work please, it just errors and has done since it was first released a month ago now. Thanks
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Swim Sistas (@swimsistas) reported@HSBC_UK The banking app is not working and that means that also the online banking is also inaccessible. How can we access an account?
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Heidi Howarth (@HeidiHowarth5) reported@HSBC_UK why does your customer have the right to open a chargeback claim without airing any grievance, and never requesting a refund directly with the supplier? They have had the services and kept the goods.. with proof they are still using them. #fraud @spidersandmilk