Is HSBC down in East Ham, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (26%)
-
Login (10%)
-
Withdrawals (3%)
-
Transfer (3%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website | |
| Dartford |
Mobile App | |
| Fulham |
Login | |
| Barnet |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
-
Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
-
فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
-
steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
-
Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
-
Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
-
Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
-
Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
-
YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Hussam Ashraf
(@hussam_ashraf) reported
@HSBC_UK I am an Advance customer with HSBC Egypt, when I tried to open an overseas account in HSBC UK. I was informed HSBC UK no longer offers Advance current account. Is that true? I didn't find this announcement any where on your site.
-
Siddhartha Shankar
(@sid2009in) reported
@HSBC_UK Called up customer care…all resolved now. Cheers
-
Retreat
(@RetreatTorquay1) reported
@HSBC_UK An indemnity claim was raised on 11th December and I informed it would take 1 working day, 3 working days, 5 working days, 10 working days. Still no money and no communication. Just wrong information. Promised comp, never got it. This feels like theft.
-
🌈🍷✈️Daniel Profit✈️🍷🌈
(@danprofit21) reported
@HSBC_UK - after awful customer service on the phone I had to go out of my way and to the closest branch. Phil in Runcorn was fantastic, polite, kind, helpful and an asset to your company. Please pass this onto his branch manager. Thank you! Daniel
-
Hamz
(@Hamz14_) reported
@HSBC_UK The service I have received is appalling.
-
Zanna W
(@ZannaW2) reported
@HSBC_UK can ANYONE @ HSBC sort out the App error code: ! Generic_api_error_code_message? 1hr on the phone & still not sorted. 🤬
-
Roy Huntley
(@RoyHuntley123) reported
@HSBC_UK Your new ios App Beta has expired this morning. So how do i access my banking on my phone now? Do i have to start from scratch and re-register for the app !?!
-
^.^ 🕷🇪🇺🐝
(@zebedeesmom) reported
Hey @HSBC_UK is it good customer service to keep me hanging on line for 45 minutes to speak to a rep and then cut me off 30 seconds after I actually get hold of someone to talk to? Asking for a friend. 😡😡😡
-
Darrell Tunnell
(@darrell_tunnell) reported
@HSBC_UK Have been trying all day to do an online mortgage decision in principle, after filling out form it just says there is an error and to try again later. You then have to start from scratch. Extremely frustrating. YOur service status says everything is fine?
-
🌈🍷✈️Daniel Profit✈️🍷🌈
(@danprofit21) reported
@HSBC_UK I am now about to loose my patients!!! 2 days wasted on the phone. Been told to now go into branch. I can’t find local UK number for Runcorn branch. Can you help? Very poor customer service the past few days. #hsbc