Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (21%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Woodford Green |
Mobile App | |
| City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Audi Man
(@quattroRR) reported
@HSBC_UK @charlottemaybe Poor excuse @hsbc_uk , aren’t you embarrassed that all you competitors apps work on ios15 beta? That makes you look like you are making excuses for either poor customer care or poor app developers.. which is it?
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Nicky
(@nickytt) reported
@HSBC_UK Hi I require an up to date mortgage statement and unfortunately I do not have online access. No I didn’t after an hours wait 🥲. Now trying again. Thanks Nicky
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🄿🄴🄴🄺🄰🅈
(@PeeKay69) reported
@HSBC_UK @yAwSaRkoholic This is a poor response and poor customer support. FYI, the @StarlingBank app works perfectly fine on IOS 15 - shame yours doesn't. This tells me that I should close my HSBC accounts as you're unable or unwilling to support customer who beta test IOS.
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Woodham Mocroft
(@woodhammoc) reported
@HSBC_UK hi I haven’t responded for an online bank account opening? Could you help me?
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Chris
(@ChrisJ1964) reported
@HSBC_UK I could, but my issue was with NOWTV, not HSBC, so I’m not sure how you can help! My comment related to NOWTV’s infamous “customer service” - HSBC blameless here. Thanks anyway.👍🏼
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Rik Waster
(@totalwaster) reported
@AdmiralUK help me out with this one: letter from you saying first DD didn't go through. Fine, seems to be par for the course with @HSBC_UK at the moment. But when I called and sat on hold for 15 mins, I get told you can't confirm a late payment yet? Am I missing something?
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Abi
(@abi_williams27) reported
@HSBC_UK Dad has spent hours on the phone to you over 18 months trying to get the vouchers for his platinum points. You have promised to send them 3 times - nothing. Today he’s had the phone put down on him twice. Now he can’t get through. Appalling service.
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Kez
(@kerriejcordell) reported
@HSBC_UK your staff need to work on their customer service skills. Telling me my card is working perfectly fine when I explained it wasn’t, and then talking to me with an attitude “if it makes you happy I will give you a new card” if it makes me happy!!!!😠
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niki
(@nikimum) reported
@MartinSLewis can you help my 80 yr old Aunty? @HSBC_UK have been letting money, fraudulently, pay out. Saying they won't give her the money back as not fraud. She has never bought on line and hardly uses her debit card. I appealed but am disgusted with support for vulnerable!
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Aka20p
(@aka20p) reported
Who would’ve guessed that the catalyst for me to stop using @HSBC_UK @HSBC for day to day bills and purchase would be the fact that their mobile app is the only app that stopped working when upgrading to iOS 15 beta.