HSBC

Is HSBC down in East Ham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in East Ham, Greater London, England 12/31/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Transactions (2%)

    Transactions (2%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near East Ham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rorpr rachel o'reilly (@rorpr) reported

    @HSBC_UK Still no access to banking app so doesn’t seem to be resolved

  • Vatsa_KV Vatsa K V (@Vatsa_KV) reported

    @HSBC_UK I am still unable to do an online transfer to a new payee on the mobile app. Tried twice a few mins ago . Are you offering partial service at this time?

  • spanglethoughts Spangle (@spanglethoughts) reported

    @Djmc75Mcmillan @HSBC_UK Not working on android either this morning

  • Dunbun69 Janet Dunford (@Dunbun69) reported

    @HSBC_UK I had to enter my details again and reset, then got text saying HSBC would not send text and to call them, waiting 20 minutes on phone still not answer. How can we keep our money safe if there is no one to support the customer

  • PieterDutchCan7 Peter Franco-Dutch Canuck #rejoin (@PieterDutchCan7) reported

    @HSBC_UK @AngelaFlower16 @HSBC_UK with all due respect that is an outright lie. Please acknowledge the issue of transactions that were able to be made yesterday evening not showing even as pending payments on a customer’s statement this morning?

  • Row_rows In pursuit of justice ⚖️ (@Row_rows) reported

    @HSBC_UK You’re quick enough to send texts out to those going overdrawn. It can be done. Things happen that’s fair enough but it’s about the customer service and apology/compensation afterwards. This wasn’t good enough from a global bank. There would have been a better service from

  • malibufisch WhereIsTheCake (@malibufisch) reported

    @HSBC_UK It’s not working. What’s the workaround ? Local branches don’t open until Monday 😓

  • David24195983 David (@David24195983) reported

    I’m an @HSBC_UK advance customer for 14 years. HSBC did not write any statement about the issue yesterday. I have tried to Install again my app and as the app was not working I was not able to log in they suspended my mobile account.

  • BenMassey1 Ben Massey (@BenMassey1) reported

    @mrsgaius @enndemic @HSBC_UK I was on hold for 1.5 hours yesterday before giving up. This was during the day before this debacle. No one replied on the app support twice then when they did gave no useful information. I’d formally complained earlier……ironically about poor customer service

  • AzimChoudhury Azim Choudhury (@AzimChoudhury) reported

    @HSBC_UK Any plan for compensation? Very embarrassing. At the least a status update on the website that the services were down would have been helpful.