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HSBC down? Current status and problems in East Ham, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near East Ham, England

The most recent HSBC outage reports came from the following cities: London, Wallington, Woodford Green, and City of London.

CityProblem TypeReport Time
London Mobile App 9 days ago
Wallington Login 10 days ago
London Mobile App 17 days ago
London Login 21 days ago
Woodford Green Mobile App 1 month ago
City of London Website 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • KingKawika93
    King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • ShethranS
    Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • MattCartmell
    Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • 0x013F6DAF2fc89
    thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • LukeHugh3s
    Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • TNRphoto
    TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • AlexKLMan
    Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • firstclubworld
    Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • maidstone83
    Dᴀɴɴʏ Bʀɪsᴛᴏᴡ (@maidstone83) reported

    @HSBC_UK how do I access online banking with access to my mobile banking app? (Can’t generate a code) your app isn’t working for developer versions of ios15 yet!

  • Denirogers
    DENI ROGERS (@Denirogers) reported

    @martharoberts @HSBC_UK I had to deal with fraud office HSBC last year. Took forever to get through & eventually ended up talking to a lass working from home in Delhi.

  • CjtShadow28
    CJTShadow28 (@CjtShadow28) reported

    I’m thinking of switching banks as every other banking app works on iOS 15 apart from HSBC, and they keep blaming apple when it seems like they are just not wanting to help their user base out! @HSBC_UK

  • mc_simmy
    SimmyMc (@mc_simmy) reported

    @HSBC_UK @Stonewallhousin Can you advise where this statistic comes from? What was the methodology? If it's from Stonewall it will be highly suspicious as they known for queeing stats. Please publish to support this claim. Also what are you doing to support the other 76% or don't they count?

  • BlooThistle
    Windy Miller (@BlooThistle) reported

    @HSBC_UK @Stonewallhousin Pride month ended yesterday. We’re back to general homelessness issues now.

  • kajthon
    kaj (@kajthon) reported

    @HSBC_UK Been with you since 94 for pers + 2x bus acts.After 2day’s experience with call centre I’ll leave.2hr on hold n only 5min actual convo,passed from pillar to post +disconnects.Long holds been going on too long in HSBC now.Fancy recommending bank with better service?

  • krisminime
    Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.

  • karenj1978
    Karen Moss (@karenj1978) reported

    @HSBC_UK please can you answer your phones! Over an hour later and I’m still trying to get through. Frustratingly web chat said they cannot help.

  • AnkitMakwana2
    Ankit Makwana (@AnkitMakwana2) reported

    @HSBC_UK Thank you very much for your prompt reply and it’s very disappointing that I have to waste half a day chasing up for 10 mins phone call on my day off . Also Aviva doesn’t even know if they are underwriter of HSBC bank whilst customers are diverted to their website .🤷🏻

  • powelly83
    Rob Powell (@powelly83) reported

    @HSBC_UK your staff tell me the can't help and to ring a phone number between 8am-8pm. Only for me to find out that department closes at 5pm and have spent over 45 mins on hold each time. #poorservice