Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MX_Tali
(@MX_Talia) reported
@HSBC_UK I have tried calling + the live chat AND the text chat and the bot on BOTH says ‘sorry we couldn’t help you’ before asking any questions and ENDS the chat. I am now stranded in a foreign country and my digital banking has been suspended by HSBC. Absolutely outrageous
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Manik Surtani
(@maniksurtani) reported
In other news, after 20+ yrs as an HSBC Premier customer, I’m looking for a new UK bank. One that is capable of servicing international customers rather than the lip service of @HSBC_UK, with a track record of great customer service. Who do you bank with? Why are they awesome?
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Leone
(@Leonemusicuk) reported
@HSBC_UK you have the worst customer service. I’ve been on the phone for more than an hour. This is appalling.
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Rosie Woodroffe
(@RosieWoodroffe) reported
@mzdt @HSBC_UK Thanks for trying to help! I am just going to go to another bank. I've had enough of @HSBC_UK
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Tom Baldwin
(@tbaldwinesq) reported
@wmarybeard @HSBC_UK @firstdirect Ask the bank to process the payment on your behalf as it keeps declining. If they can’t make it happen its a problem in Greece which the hotel will have to sort. Also change bank Firstdirect are great when travelling etc.
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Simon Southgate
(@simon1883) reported
@HSBC_UK my wife applied for a CC with you, got accepted, got a limit at the same time. Have never received the card. Called and asked a customer service and they have been useless. Hard search now on file. Can someone sort it please? @MartinSLewis @paullewismoney what can we do?
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My Full Name
(@QuayMillennium) reported
@HSBC_UK Hello again. That's the problem though. I don't have an account yet, i want to join, but before i do i want up know what shares i can trade. Other banks list them. Who do i need to speak to? Thanks
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Sean B
(@originalblez) reported
@jameshaville @HSBC_UK Is it still broken??
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TheManWithQ2🚜
(@themanwithoutq8) reported
@HSBC_UK @EmmaRaducanu I can't wait to access my online account again. It has been 2 weeks now. Physical secure key failed and still I await resolution of the problem.
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Inge Luett
(@IngeLuett) reported
@wmarybeard @HSBC_UK Is the payments being declined or the card not accepted? If it is the payment not going through, try contacting customer services of the cred.card company. It might be a security issue where they have to manually unblock the company you want to book. Keeping my fingers crossed.