HSBC

Is HSBC down in East Ham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in East Ham, Greater London, England 03/04/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near East Ham, Greater London, England

The most recent HSBC outage reports came from the following cities: Woodford Green, City of London and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoodford Green Mobile App
United KingdomCity of London Website
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App

Community Discussion

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HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulJohnson65 Paul Johnson (@PaulJohnson65) reported

    @HSBC_UK is there a problem with your app? It constantly crashes on my iPad using iOS 12.5.4 following your update to version 2.39.1 I have cleared all cookies etc and deleted the app and reinstalled, but still no joy!

  • ell_e1 EllEW (@ell_e1) reported

    @HSBC_UK Hi, Covid has been around for 19 + months. Why has an international bank like yours not found a way to make banking work for people? Al of my interactions with your company so far has been extremely disappointing. Very poor customer experience.

  • ladidalimey david bryant (@ladidalimey) reported

    @HSBC_UK @Cambridge_Uni White working class kid’s excluded. Nice.

  • FallenSieg Josh (@FallenSieg) reported

    @HSBC_UK I need to close my help to buy ISA. When I came home I rang the telephone banking service but apparently that has been locked out and the only way to reset is to go into a branch. All rather annoying when you live 30 mins via train away from the nearest branch.

  • kirstym33 Kirsty (@kirstym33) reported

    @S_Cassley @HSBC_UK I had the same problem. Sent money to my brother yesterday evening and he still hasn't received it. Online chat with HSBC just asked me to wait till 9am and they will give me an update then.

  • ell_e1 EllEW (@ell_e1) reported

    @HSBC_UK Covid has been around for 19 + months. Why has an international bank like yours not found a way to make banking work for new customers? Hiring more staff to service new and existing clients could be a solution to your problem.

  • KarenJo44953973 Karen Jones (@KarenJo44953973) reported

    @HSBC_UK Hi I sent £250 to my daughter last night gone from my account, not in hers ! PLEASE help, she needs this money hitting a brick wall with online chat #wheresmymoney

  • jasonhume TheHumester (@jasonhume) reported

    @S_Cassley @HSBC_UK I've had exactly the same issue. Transfered money from HSBC to monzo account, it's left HSBC but is yet to arrive. Reading twitter it's obviously a problem even though the social media team at HSBC deny it

  • I_Jay jay wilkinson (@I_Jay) reported

    @HSBC_UK My husband has just had appalling “customer service” from your Fraud department- patronising, belittling, unnecessary and time-wasting. Why?????

  • MrDanishDan DanishDan (@MrDanishDan) reported

    @HSBC_UK I have just had my overdraft changed without reason and without telephone banking giving an proper explanation. I am a HSBC premier customer. Not brilliant service.