HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around East Ham, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Ham, England
The most recent HSBC outage reports came from the following cities: City of London, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Mobile App | 16 days ago |
|
Woodford Green
|
Mobile App | 2 months ago |
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City of London
|
Website | 2 months ago |
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Bexleyheath
|
Mobile App | 4 months ago |
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City of London
|
Mobile App | 5 months ago |
|
City of London
|
Mobile App | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Alex ๐๏ธ (@AlexKLMan) reported from Romford, England@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, EnglandAnnoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as โfraudulentโ and block it. #Banks are the real fraud #Crypto is the future
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ูุฑุงูุชุดูุณูู (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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King ๐ David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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๐๐๐๐๐๐ ๐ฐ๐๐๐๐ ๐ช๐บ (@grudelsud) reported from Islington, England@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Martรญn Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Josh (@aulakj) reported from Poplar, England@HSBC_UK hi Iโm getting an error code (api 103) when logging into the app. Any advice?
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Marius Fanu (@mariusfanu) reported from East Ham, England@HSBC_UK Iโm actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK Iโve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasnโt last week! This isnโt a great service!
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James Tewes (@James_Tewes) reported from Poplar, England@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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ClareLawrence (@ClareLawrence) reported from Poplar, England@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tommo ๐ป๐ธโฝ๐ (@Tom_Read92) reported@HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?
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Jonathan Bromley (@bromleyj) reported@HSBC_UK Complaint is pointless. I'm just mystified. How can a customer do a large ECHAPS transfer if they can't get to a branch? How can you justify burning 2hrs of a customer's time to do it? Why did I have to wait 15min in branch to see an agent? So many questions, so few answers!
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Alan Bullion PhD (@alanbullion2) reported from Royal Tunbridge Wells, England@1988Harrington @Barclays @HSBC_UK I donโt think any of them want to employ actual staff anymore sadly. Itโs all apps and self service machines these days. Good ๐ idea though - perhaps part of the Town Hall space could be deployed.
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Christine Mcgeorge (@ChristineM5051) reported@HSBC_UK I've spent three days trying to resolve a problem with HSBC. Perhaps you can help. Online bonus savings account. My understanding is that if I withdraw anything I lose the bonus part of the interest for that month. Is that right
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ana gic ....Actor & Filmmaker (@anagicphoto) reported@HSBC_UK Hi , I did that and couldn't or would not help
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Andouillettefries (@Andouillettefr) reportedtraveling , @HSBC_UK decide to lock me out of my online account . I lost my bank card so I can not "block" it and can not clear customer service ( I can not remember how I spent ยฃ107 on the 4th of April ) My account may be empty for all I know and I can not do any about it
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Sarah Lloyd (@Sazlloyd) reported@HSBC_UK I am having problems registering with on line banking for my credit card it just keeps saying sorry we can't continue with your application. When I then try and sign up it won't send an activation code to my phone
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Lingmell (@T1mbuktwo) reported@HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.
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Fordy-PUFC (@MrFord89) reported@HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.
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Anthony Jones (@cardiijolliest) reported@HSBC_UK I have tried to log on to my business account but receive the message that the server is not available. Your website says that online banking is working normally. Is there a problem?