HSBC outage reports in East Ham, England

Problems in the last 24 hours in East Ham, England

HSBC signals over the past 24 hours, with local activity from East Ham, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

• 
  King 👑 David (@KingKawika93) reported 6 minutes ago from Ilford, England

  Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

• 
  Marius Fanu (@mariusfanu) reported 7 minutes ago from East Ham, England

  @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

• 
  ClareLawrence (@ClareLawrence) reported 9 minutes ago from Poplar, England

  @HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out

• 
  Alex 🀄️ (@AlexKLMan) reported 17 minutes ago from Romford, England

  @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

• 
  Aleks (@alekscz1) reported 23 minutes ago from City of London, England

  @HSBC_UK a beg fix your app

• 
  Miss Jones (@laurenracheljo1) reported 29 minutes ago from Romford, England

  @xAniyahx @HSBC_UK Is Hsbc down too???

• 
  Ale (@AleAltomonte) reported 32 minutes ago from East Ham, England

  @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

• 
  Josh (@aulakj) reported 37 minutes ago from Poplar, England

  @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

• 
  Martín Chamarro (@martinchamarro) reported 42 minutes ago from Hackney, England

  @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

• 
  James Tewes (@James_Tewes) reported 43 minutes ago from Poplar, England

  @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

• 
  thewolfofcrypto.eth (@0x013F6DAF2fc89) reported 49 minutes ago from City of London, England

  Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

• 
  Ale (@AleAltomonte) reported 54 minutes ago from East Ham, England

  @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 57 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  فرانتشيسكو (@tercumanFLB) reported 59 minutes ago from Islington, England

  @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 5 minutes ago

  @HSBC_UK I am not willing to respond privately. I have wasted a month of my life trying to get help from you. I am in process of removing every client from your business. It is shocking the service I have received

• 
  Richard Kennedy (@RichardKennedy) reported 5 minutes ago

  @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Ian (@1an3) reported 7 minutes ago

  @HSBC_UK You misunderstand the issue - am I eligible or not?

• 
  magzrichie (@magzrichie1983) reported 7 minutes ago

  @HSBC_UK sort put your services ! Your app is diabolical and like a gamble if you can access your account or not ! Your login page has been frozen for days, and your photo ID krap is a joke ! ive had eye surgery ( im sick as hell ) and I cant even pay for eye drops !!!!!!!!!

• 
  Nivesh Verma (@neekeshverma) reported 10 minutes ago

  @HSBC_UK @financialombuds Please help here. Stuck in this situation with no update and financial hardships

• 
  Adam (@c0ntr0lzed) reported 12 minutes ago

  @HSBC_UK Is it possible to set up an Executor account without already being an existing customer of HSBC?

• 
  Jack (@Jack_McClure) reported 16 minutes ago

  @HSBC_UK Your support team are absolutely appalling. They are literally refusing to help me with issues which fall directly under the UK's Direct Debit Guarantee

• 
  victoria clark (@vickic1984) reported 18 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

• 
  Dan (@pizzaboy) reported 18 minutes ago

  @pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…

• 
  Teddy (Theodora) Leppington (@TeddyLeppington) reported 19 minutes ago

  @HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it