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HSBC

HSBC down? Current status and problems in East Ham, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near East Ham, England

The most recent HSBC outage reports came from the following cities: London, Wallington, Woodford Green, and City of London.

CityProblem TypeReport Time
London Mobile App 5 days ago
Wallington Login 7 days ago
London Mobile App 14 days ago
London Login 18 days ago
Woodford Green Mobile App 29 days ago
City of London Website 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • bennys020
    chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • amala_n_ewedu
    Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • AleAltomonte
    Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • Dorothy737
    Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • NBJNiloo
    Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • paulsim55825613
    paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • henriquebacksno
    Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • PlanetRobot2
    PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • alekscz1
    Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • andrelondonuk
    Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • AleAltomonte
    Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • aulakj
    Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • originalKL
    Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • 0x013F6DAF2fc89
    thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PokketGM
    𝙋𝙊𝙆𝙆𝙀𝙏 (@PokketGM) reported

    @HSBC_UK @Jamie_M_G We'd do that, but if you wanted to investigate the matter in full, you'd have to investigate your entire customer service team because they're full of useless idiots who cannot speak english.

  • MammyDeco
    Sarah (@MammyDeco) reported

    @HSBC_UK have been on phone or webchat for 4 hours today trying to speak to someone who can actually help me re section 75 letter you sent me. Cut off after 2 hours on one occasion.

  • claire_c_88
    Claire C (@claire_c_88) reported

    @hsbc_uk my fingerprint stopped working on the app now my digital securr key is blocked but my security answers keep saying wrong when they're not. Now it's blocked the app and online banking and neither them or phone calls will fix problems. I need to log in somehow

  • lizzycampbell
    Lizzy Campbell (@lizzycampbell) reported

    Hi @HSBC_UK, you keep sending me emails but there's no 'Unsubscribe' option. I've not had an account with you for 10+ years and all I want is for you to stop emailing me. Is there somewhere I can send an email to get this done? There's no form on your website.

  • shahidkamal
    Shahid Kamal Ahmad (@shahidkamal) reported

    @EvilKimau @StarlingBank The issue I have is that I used @HSBC_UK for my Bounce Back Loan, but I guess I could pay them from another account. They have been really, really poor.

  • pjjervis
    Not so furry anymore (@pjjervis) reported

    @HSBC_UK Thank you for such a quick reply. That has addressed the issue. This isn't really good though if I can't use the app as intended. Is there an ETA on when I will be able to use all the functionality again?

  • 38wibblewobble
    Bobby E (@38wibblewobble) reported

    @HSBC_UK to all the people getting ‘we really care about your issue, please DM us’ expect nothing. 3 time I DM yesterday….absolutely no reply. It’s cute how they think they are helping us by throwing us off our app. High St banking is dead. 3 yrs and you will be all gone

  • _aaroncater_
    Aaron (@_aaroncater_) reported

    @HSBC_UK I would like to open a second current account with you. I already have a bank account but would like another to manage my personal finances even better. How can I do this as on the website it says for new customers fill out the form. If I fill out this form will it 1/2

  • PokketGM
    🔴LIVE: Twitch.TV/PokketGM (@PokketGM) reported

    I have been passed around your bullshit fraud teams for over 4 hours now @HSBC_UK. No one wants to accept responsibility as a team to deal with the issues I'm having, and even when they do, they still somehow manage to **** it up.

  • _JJDC
    J Unit (@_JJDC) reported

    @38wibblewobble @HSBC_UK @pjjervis I’m also suffering from the same issue. You on an IPhone?