HSBC

Is HSBC down in East Ham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in East Ham, Greater London, England 11/21/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (19%)

    Website (19%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near East Ham, Greater London, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomDartford Mobile App
United KingdomFulham Login
United KingdomBarnet Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • IndurOutdoor Indur (@IndurOutdoor) reported

    @HSBC_UK Are you not the same bank? Are you not allowed to communicate with the other department? Are not able to just forward the issue on?

  • Sheepdemon Fraser (@Sheepdemon) reported

    @HSBC_UK hiya, should I report potential scam texts to you in any way? Looks like someone has a site setup as a fake HSBC login. Not linked here for obvious reasons. DM?

  • jumdar Darren J (@jumdar) reported

    @HSBC_UK yet again Hsbc have failed to provide the most basic customer service. Internet banking forms completed and 3 weeks later no details back as promised. 3 chasing phone calls and now we have to start again. #hsbcareuseless

  • ricochetprods David Mercer (@ricochetprods) reported

    @HSBC_UK Hi I'm an HSBC UK customer living overseas. I can't get access to my online account, and when I try calling long distance I sit on hold for 35+ minutes, then the line goes dead. I need to speak to someone so I can access my account. Please help!!!

  • CopyContentCo Angela Moore (@CopyContentCo) reported

    Hello @HSBC_UK I was resetting my login to the app. You said you would send a code to my phone. It didn't arrive. I made one up (to try and generate an error so it would resend the code) and my made-up code worked and allowed me to complete the flow and create a new password.

  • stumpy1955 Steve Evans (@stumpy1955) reported

    @HSBC_UK waited an hour on the phone to customer service and gave up yesterday, tried again for 30 minutes and gave up again!

  • Bonnikin Bonnie (@Bonnikin) reported

    @HSBC_UK Hi, I had a really positive experience with one of your customer service agent earlier, was hoping for an automated questionnaire to give feedback, but didn't get one - what's the best way let someone know they did a good job?

  • Nandu_kus NANDU (@Nandu_kus) reported

    @HSBC_UK Shocking service from HSBC - using COVID as an excuse every time we call for upgrades and account changes, then you tell my pregnant wife she needs to go in to a branch all because you’ve frozen her account without informing her? Or of the reason?

  • _EmmaGH Emma Graham-Harrison (@_EmmaGH) reported

    @HSBC_UK Thanks Mill -- I appreciate your help, I understand everyone is busy and there is an extra load with people wfh and the pandemic. What is frustrating for me is repeatedly being promised responses that don't materialise, while there is a large hole in my bank account. Thanks

  • 54321yourunder joanna@1stsuccess.co (@54321yourunder) reported

    @HSBC_UK Why can't you access cash at HSBC Maidenhead via a card anymore? it is really inconvenient for customers.