HSBC

Is HSBC down in East Ham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in East Ham, Greater London, England 02/12/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near East Ham, Greater London, England

The most recent HSBC outage reports came from the following cities: Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

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HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • govinddhankhar G kumar (@govinddhankhar) reported

    @HSBC_UK Hello HSBC Uk … I have been gone through with very unprofessional customer service from HSBC Travel Insurance ( spoke with Roger ) who can’t not resolve query and put me through where call gets disconnected automatically after 40 minutes hold … so ridiculous service

  • 38wibblewobble Bobby E (@38wibblewobble) reported

    @ShankarKalinge @HSBC_UK I feel your pain! I tried to make a payment of 100 to Nexo, a Registered Fin company and they have frozen my acc.3 phone call, did all my security checks with fraud team,was told app would be working in 10 mins. Wait 2 hours phone back, I need to go to branch!

  • DeliaCazzato Lady Delia of Pinner (Cazzato) 💙 (@DeliaCazzato) reported

    Love it when you’ve been a customer of @HSBC_UK Since 1985 😤 and you ask for a simple statement for another matter to be printed and they give you a telephone 📞 number instead 😳 I was the only customer in the bank 😤 Call that Poor #CustomerService & Laziness 😤😤 #LadyPinner

  • pjjervis Not so furry anymore (@pjjervis) reported

    @HSBC_UK why am I unable to transfer money out of my account through the app? Again I'm being told the service is unavailable

  • Carl__Poulton Carl (@Carl__Poulton) reported

    @HSBC_UK Hi. I'm going to keep replying @HSBC_UK @HSBC until somebody actually speaks to me. Been in branch again and even your own staff can't speak to the right people "no way of getting in touch with them". 7 weeks no money. Please Help!

  • diebooth Die Booth (@diebooth) reported

    Absolute worst customer service @HSBC_UK Chester branch this morning. Do not appreciate getting smirked at whilst being told I need to phone anyway, after explaining I can't get through on the phone line. Can't even change my phone banking code in branch? Useless.

  • Megan_Pye megan🖤 (@Megan_Pye) reported

    @HSBC_UK I’ve been trying to find a email or chat line to contact you regarding my application but having no avail. I’m unable to call during your open hours due to work could you please help me?

  • GeorgeR76051326 George Ridley (@GeorgeR76051326) reported

    @HSBC_UK Hi I am having problems log in on to Internet banking over the last 2 days still the same now

  • 1Queenofcakes Queen of Cakes (@1Queenofcakes) reported

    @BarclaysUKHelp Yes I do, and still I was getting an error message. This is one issue in a long list of problems I’ve encountered with Barclays business. I think it may just be the final reason to move to @NatWestBusiness @HSBC_UK #ukbusinessbanking

  • AggieB85671576 SpiderMum (@AggieB85671576) reported

    @HSBC_UK I was old my new card would be sent ages ago. My old one has been blocked for months. I've had to transfer my income elsewhere to access it. This is not acceptable. Your customer service agents online don't understand anything that is said awful service. Wouldn't recommend!!!!