HSBC

Is HSBC down in East Ham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in East Ham, Greater London, England 02/27/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near East Ham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Website
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MX_Talia MX_Tali (@MX_Talia) reported

    @HSBC_UK I have tried calling + the live chat AND the text chat and the bot on BOTH says ‘sorry we couldn’t help you’ before asking any questions and ENDS the chat. I am now stranded in a foreign country and my digital banking has been suspended by HSBC. Absolutely outrageous

  • maniksurtani Manik Surtani (@maniksurtani) reported

    In other news, after 20+ yrs as an HSBC Premier customer, I’m looking for a new UK bank. One that is capable of servicing international customers rather than the lip service of @HSBC_UK, with a track record of great customer service. Who do you bank with? Why are they awesome?

  • Leonemusicuk Leone (@Leonemusicuk) reported

    @HSBC_UK you have the worst customer service. I’ve been on the phone for more than an hour. This is appalling.

  • RosieWoodroffe Rosie Woodroffe (@RosieWoodroffe) reported

    @mzdt @HSBC_UK Thanks for trying to help! I am just going to go to another bank. I've had enough of @HSBC_UK

  • tbaldwinesq Tom Baldwin (@tbaldwinesq) reported

    @wmarybeard @HSBC_UK @firstdirect Ask the bank to process the payment on your behalf as it keeps declining. If they can’t make it happen its a problem in Greece which the hotel will have to sort. Also change bank Firstdirect are great when travelling etc.

  • simon1883 Simon Southgate (@simon1883) reported

    @HSBC_UK my wife applied for a CC with you, got accepted, got a limit at the same time. Have never received the card. Called and asked a customer service and they have been useless. Hard search now on file. Can someone sort it please? @MartinSLewis @paullewismoney what can we do?

  • QuayMillennium My Full Name (@QuayMillennium) reported

    @HSBC_UK Hello again. That's the problem though. I don't have an account yet, i want to join, but before i do i want up know what shares i can trade. Other banks list them. Who do i need to speak to? Thanks

  • originalblez Sean B (@originalblez) reported

    @jameshaville @HSBC_UK Is it still broken??

  • themanwithoutq8 TheManWithQ2🚜 (@themanwithoutq8) reported

    @HSBC_UK @EmmaRaducanu I can't wait to access my online account again. It has been 2 weeks now. Physical secure key failed and still I await resolution of the problem.

  • IngeLuett Inge Luett (@IngeLuett) reported

    @wmarybeard @HSBC_UK Is the payments being declined or the card not accepted? If it is the payment not going through, try contacting customer services of the cred.card company. It might be a security issue where they have to manually unblock the company you want to book. Keeping my fingers crossed.