Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (16%)
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Login (12%)
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Transactions (8%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: Barnet, Dartford, Fulham and London.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Website | |
| Dartford |
Mobile App | |
| Fulham |
Login | |
| Barnet |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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ClareLawrence
(@ClareLawrence) reported
from
Poplar, England
@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Bevan
(@BevanEd) reported
@HSBC_UK I have tried to stop them on a number of occasions, but you still insist on sending postal statements. Please STOP. You say you want to help save the planet, well, you should have to opt in to paper statements, the automatic option should be email.
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Captain PhingerSpex
(@PhingerSpex) reported
@HSBC_UK Trying to access my UK bank account from New Zealand, the second page of login times out and locks up every single time.
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Zinedine
(@martinclifford1) reported
@HSBC_UK 11720794 is my complaint refernece I have not had the chat emailed to me from yesterday telling you where I was or today with you telling me its not a bank error!!!!! The agent was clearly having multiple conversations and did not read my messages but they are ALL on chat via
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Jamie J Gray
(@JamieGrayPhoto) reported
Anyone with any experience with @StarlingBank? I listened to the founder of BBC4 and must say I'm impressed. Banking with traditional banks seems so restrictive. When I had a @HSBC_UK business account I couldn't really see a proper statement. It was an awful experience.
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Juliet Clark
(@JulietClark4) reported
@AnnaKHB @HSBC_UK @MartinSLewis Yes absolutely you should! £25 doesn’t cover time spent on trying to sort out their meds, let alone distress and worry caused. And it’s the lack of assistance I found awful. No reassurance or don’t worry we will get this sorted! Just repeat themselves and hang up!! Appalling 😡
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Omar Odeh
(@Omar__Odeh) reported
@HSBC_UK hello im not an HSBC customer yet but Im trying to register for the world elite premier card How can I reach out to you? I cant make it to the branch due to your working hrs and your online help tool is useless for non customers Thanks
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Richa
(@Richa76752099) reported
@HSBC_UK @HSBC_UK Worst customer service ever ! Can't access my own bank account, can't transfer my rent ...pathetic pathetic
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Angus Jamieson
(@angusjam) reported
@HSBC_UK What a horrible experience in trying to open a child account for my 10 year old when I am not an existing HSBC customer. Hopeless bot, poor call centre and told to walk in to branch despite being told to make an appt. Zero confidence...
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Lulli head
(@HeadLulli) reported
@HSBC_UK told me I would be getting my security number about a month ago still haven’t got it wanted to make a savings account and I can’t so looks like they don’t want me to make one or have me as a customer just phone up and got passed around then cut off wow
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Juliet Clark
(@JulietClark4) reported
@AnnaKHB @HSBC_UK @MartinSLewis Thanks Anna, I really want some answers as to how something like this can happen! Bereavement unit are supposed to be contacting me. But no idea when that will be. I have had those joint accounts since 1986 and now I have no access to them. Extraordinary!