Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (25%)
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Website (9%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Woodford Green |
Mobile App | |
| City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rory Bethwaite
(@rorybethwaite1) reported
@HSBC_UK I keep getting a System Error / GSA Error when trying to login. Cleared cache and tried different browsers. App also doesn't work. Please assist!
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ElMostafa Omar Elbeh
(@mostafaelbeh) reported
@HSBC_UK Email sent by all details to hsbc Egypt...I hope they can solve the problem..
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Fiona
(@FionaIvisonx) reported
@HSBC_UK how do u get a telephone banking security number? Mortgage customer
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Sr Mitch 💙
(@sistermitch) reported
@HSBC_UK Just so that you know Bjorn. This number also won’t help me. They won’t issue a new telephone banking number. I have to physically take my mum to the bank to sort it out
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Keith
(@kpescort) reported
@HSBC_UK I wonder if you can help me. I applied for a hsbc credit card through a company called totallymoney as they informed me I had a very good chance of being accepted, and was accepted. I filled out the form stating I did not have an account, do I need one as I have the card
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Keith
(@kpescort) reported
@HSBC_UK How do you access online banking. I try to set up but it doesn't have any of my details as I do not have an account with hsbc and asks for a secure key
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Aaron Cater
(@_aaroncater_) reported
@FionaIvisonx @HSBC_UK If you spoke to an agent and then went through the automated system to set on up yourself, then this is your new telephone security number. I had this same problem and was waiting for it to arrive but no, this is the number that the online registration asks you for (random digit)
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Kim M 🐾
(@KMacca33) reported
@HSBC_UK 1/2.I understand all that. By forcing me onto digital key if I want to use the app means when the app goes down I lose all access to my accounts. Whereas currently using the physical key means when the app is down I can still use online banking.
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Laura
(@lauracarpsxx) reported
@HSBC_UK the worst customer service ever🙃🙃🙃🙃
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Dan
(@Dan346565677) reported
@HSBC_UK I understand there are going to be longer wait times for calls at the moment, but 2hrs10mins so far and still not been answered. I was instructed by the chat feature to call in for my issue. You are also not allowing new business bank accounts. What's going on?