HSBC

Is HSBC down in East Ham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in East Ham, Greater London, England 12/14/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near East Ham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • CorrectMarkham Zoë (@CorrectMarkham) reported

    @YeatesJM All sorted! @HSBC_UK were brilliant, and superhumanly patient with me when I wanted to be 100% sure it was a legit issue and not a scam call. Really grateful. They spotted the fraud and stopped it. Saved my bacon.

  • BethEdge2511 Beth Edge (@BethEdge2511) reported

    @HSBC_UK changed DD details but now you're sending me arrears letters???? Why is it so difficult to action anything with your company? So many problems. Now I've been on hold for what feels like hours!

  • SoulBig Kaboclo.Marcca (@SoulBig) reported

    @PanditSanya @avanipierce @HSBC_UK Hi, i just have the same problem. Fid u find out about it?

  • Taintedpure Alan I Evans (@Taintedpure) reported

    @taisling @HSBC_UK I have the same issue - haven’t made any ‘attempts’ but an immediate pop-up locks me out for 5 minutes, then another 5. I wondered if a 3rd party was trying to hack my account and racking up ‘attempts’ from somewhere else!?

  • kirstylewis6 Kirsty Lewis (@kirstylewis6) reported

    Since I've had my phone stolen, I've had faultless help and service from everyone - except @HSBC_UK. Totally and utterly dreadful - I should have switched months ago and there's no doubt in my mind I will now. Avoid at all costs

  • gooseylucker lucy lucker (@gooseylucker) reported

    @HSBC_UK Hi guys, I'm trying to resolve an issue with my account. I can't log in online as I've been living in New Zealand for 8 years now and my security key doesn't work anymore. Can some please DM me? as i cant come into a branch either!

  • Twit_Away Jon 🇬🇧🏳️‍🌈 (@Twit_Away) reported

    @HSBC_UK Thanks for the quick response. It is for a company and sending to Coventry PPU, CV3 2SH they get returned. Is there still a Central office or send to local address the customer specifies?

  • ImadAhmed Imad Ahmed, PhD 🔶 #BLM (@ImadAhmed) reported

    @HSBC_UK Making customers wait for 18 minutes to discuss fraud and then being disconnected as soon as the relevant agent comes online because of poor reception at their end is poor service delivery!

  • etzrimon שירה (@etzrimon) reported

    @HSBC_UK Hi, my stepson's Child Trust Fund matures on the 28th of this month; it's not clear who to speak to because there's no obvious option on the phone, but my stepson doesn't speak or type, so how do we go about ensuring he can access the fund via one/either of his parents?

  • NusratHMoore Nusrat Howard-Moore (@NusratHMoore) reported

    Last Friday, I went to the island side to try to make a new IC. Without an IC and having my @HSBC_UK PREMIERE @Visa DEBITCARD stolen, my money in the UK cannot be sent as EMERGENCY CASH. But the Malaysian IC DEPARTMENT was NOT INTENDING to help me. Without the RM120...