HSBC

Is HSBC down in East Ham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in East Ham, Greater London, England 02/20/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near East Ham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Website
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelwwynne Michael Wynne (@michaelwwynne) reported

    @HSBC_UK 10 days ago you blocked my account due to Dec CC statement which I didn’t request being returned to you in March! Despite hrs on the phone from UK and USA, still not resolved. Bills unpaid, £100 of phone calls, yet all I get from your “customer service” is lies.

  • wandeep Wandeep Basra (@wandeep) reported

    @HSBC_UK is your online banking service down? Can’t login via mobile app

  • Niz11111 Niz1111 (@Niz11111) reported

    @HSBC_UK the transfer facility on the personal mobile app isn’t loading, is it down ??

  • ink_splat Alex (@ink_splat) reported

    @HSBC_UK your banking app appears to have some problems, looking on twitter I'm not the only one, it just won't let me! Is it time to acknowledge you have an issue?

  • PaulNester7 Robertma (@PaulNester7) reported

    @ItsGoda_ @HSBC_UK Forgotten my password,@firscracks help recovered it.hit him up

  • wingmanprojects The Wingman Project (@wingmanprojects) reported

    @HSBC_UK Hello. I can't access my online banking on app or browser due to a GSA error. I have cleared my chrome history and caches and still can't access it. Can you please advise?

  • BuckinghamRA Rosemary Buckingham (@BuckinghamRA) reported

    @HSBC_UK Thanks Joseph, yes, my credit card is being declined when I try and book a hotel room online. It declined at the stage when the text verification number is sent to my mobile and when I type in the number in the website it declines the transaction. It is my work purchasing card

  • classic_addetz Adelina Simion 💙🌻 (@classic_addetz) reported

    @HSBC_UK Your app has been crashing on my One Plus Android phone since yesterday. You have locked me out of my bank accounts as I now cannot generate a security code to log on web. HELP! 🤬😭🙏

  • LKGH191 Lisa Hall (@LKGH191) reported

    @HSBC_UK anyone else getting GSA error when logging into online banking? Two days cannot access my Acc. Cleared cache and history- still no luck. Tried various devices!!!

  • Rickafcw ricardo (@Rickafcw) reported

    @HSBC_UK tried to close CC account today, total shambles! Impossible login process