Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (17%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, Wandsworth, Newham and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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scouselad31
(@Scouselad0731) reported
@JoeCMerriman @HSBC_UK @Shelter HSBC are a joke. My daughter who turned 18 years old back in 2020 has only just been able to access her child trust fund because that crappy bank withheld her money even though she had a fixed address.
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Alexandra Cucoara
(@AlexCucoara) reported
@HSBC_UK I have try to open a business account with Hsbc is about 3weeks now and nothing can be sorted. Customer service is a life chat that no one can’t help, someone called Wednesday and confirmed that everything is alright however today we had to start the application again.
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Nicholas
(@NickHackett2) reported
@HSBC_UK I'm trying to buy items online at @BootsUK but it's not letting me checkout. Saying theres a problem and to use a driffeance card. This is first time I'm having issues with this. My card isn't the issue. I have money in the account so why isn't it working. I will
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Gem
(@gdogalog) reported
@HSBC_UK I am constantly having to delete and reload the mobile banking app as it keeps freezing every time I try to long on with biometrics. Even though I reset my password through an advisor I'm now being told it can't send me an SMS. I am fed up of calling to fix this.
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Romeo Durici
(@DuriciRomeo) reported
@HSBC_UK why can't I make any online payment with in HSBC or any other organisations? Every time I go to press confirm the app closes down
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Suzy Q
(@KnittedLamb) reported
@HSBC_UK how can I get the confirm your payments online to stop? I can’t use @uber anymore as I don’t have access to my app when I am out! It’s a nightmare now I can’t get back home
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Jess
(@Jess50083574) reported
@HSBC_UK Be great IF you hadn't changed mobile banking log on - twice in last couple of weeks? REALLY? Now locked out - not helpful. Will have to drive to branch to sort tomorrow - zero online help that makes any sense to me!
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Alex
(@BS3Alex) reported
@HSBC_UK if you are going to have such a needlessly convoluted security process, please offer better help than “clear the cookies” or “try a different browser” for the many, many bugs in your process. Your subpar tech is holding up a house purchase.
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TheSalvageDog
(@TheSalvageDog1) reported
@HSBC_UK the worst customer service I have ever received. Totally disinterested call handlers who refuse to allow you to talk to a manager and refuse to allow you to speak to your branch. Absolutely appalling service.
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Mark Whittaker
(@MarkWhi69169436) reported
@HSBC_UK What a bunch of aresholes. To give debt advice is like giving a addict a fix. You don't understand, just promote a good ethic. HSBC has no ethics, it will screw individuals and companies alike. Problem? they utilise fraud to ensure they are right, breaking the law! Easy Easy.