Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Wandsworth, Newham, Tower Hamlets and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transfer | |
| London |
Transfer | |
| Wandsworth |
Website | |
| Newham |
Mobile App | |
| London |
Mobile App | |
| Tower Hamlets |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Canning
(@Phoenix15352) reported
Trying to sort out a Power Of Attorney for my grandparents - sadly they bank with @HSBC_UK who hands down win the title when it comes to worst telephone banking - worst telephone access to local bank - and absolutely no ability to even transfer an internal call. Rubbish service.
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Jennifer Riggins https://hachyderm.io/@jkriggins
(@jkriggins) reported
@HSBC_UK Btw @HSBC tech support helped me do it over the phone but it's still broken on browser, where I'm getting a Page not Found 404 error and kicked out for anything around Manage Payees or Add New Payee via Transfer/Payment
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Paul
(@BWL_PaulB) reported
If @HSBC_UK cannot staff their HQ branch properly what chance do people up and down the country have? PS, they even have time to sit behind glass doors with McDonalds but not help customers!
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.
(@mantripos) reported
@HSBC_UK Hello. I couldnt book an appointment online click. Pls help. How can i book it ?
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.
(@mantripos) reported
@HSBC_UK But they told me. We can not say why it is no. How can we solve this problem
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Andrew Lynch
(@andrewtlynch) reported
@HSBC_UK I do not see how you can help. You have no branch open in central Bristol until March 23. It’s a poor show., I am afraid. I want to pay some cash in. So I have run an overdraft for four days until I get to the bank which is several miles away.
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Craig Banks
(@banksee79) reported
Do not bank with @HSBC_UK they are liars l, robbers and have shocking customer service. Their CEO Ian Stuart should be ashamed with the treatment of his customers
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Omar
(@OmarJamal_1) reported
Don't ever use the online service to open an account at @HSBC_UK . They tell you you should get a reply from us within a few days but you could end up waiting for weeks and get nothing. AVOID at all costs!
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Liam Bird
(@bird_liam) reported
Has anyone else had problems trying to add a new payee on @HSBC_UK online banking this weekend?
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Rob K
(@robbiek44) reported
@ThomasALJ @OJSpenny @HSBC_UK ******* here he is. Tommy dickfingers