Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (26%)
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Website (9%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Woodford Green |
Mobile App | |
| City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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grace_pasion
(@ecarge_15) reported
@redditchrachel @HSBC_UK Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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😴رورو
(@nedareid752) reported
@redditchrachel @HSBC_UK Same here so I understand how you feel! I have been locked out of my account for the pass 5months.after appealing did not work I contact Multitask_Support on Insta for help. I’m so happy.
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grace_pasion
(@ecarge_15) reported
@redditchrachel @HSBC_UK Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Frenchgranny
(@frenchgranny) reported
@HSBC_UK 3 times in the last 2 weeks I have had to get in touch with customer services, who answered more promptly than I had a right to expect in these Covid times. Ian the other day and Cassie today were wonderful. 1st chap thanked already. Exceptional.
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Sharon Boothroyd
(@SharoBoothy) reported
@HSBC_UK I'd like to know why you've taken the normal bank counter service away in the Halifax (West Yorkshire) branch please.
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Amz khan
(@Amiooo_k) reported
@HSBC_UK Well your customer service advisor shouldn’t tell someone the information is on the internet you can use a computer or phone. More then once, I know it is there but sometimes it’s easier and nice and convenient for the customer to talk to a customer advisor.
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Amanda Ardeman
(@mrsarde1976) reported
@HSBC_UK @RobertW36058676 Perhaps you can help me. Daughter received her card 8/8. Still hasn’t received pin despite HSBC saying have sent out 3 times. Apparently you class compensation as paying what the terms of the account were anyway!! Not compensation and still can’t access!!!
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
@HSBC @HSBC_UK still using #covid as a convenient excuse for cutting branch hours. Can anyone recommend a better, customer friendly (non money laundering) bank I can transfer to?
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Rachel Maclean MP
(@redditchrachel) reported
I would have needed to look at her account to check this - which I couldn't because I was locked out! Call centre won't help and I need to pay care home fees and other essential bills. Please help @HSBC_UK and design procedures for people with dementia and their carers
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Roger Cullingham 🇬🇧
(@thamesweb) reported
@HSBC_UK I found an upgraded HSBC app on the Apple Store yesterday, probably made available on 6 October. Touch wood, it seems to have fixed the problems I and many others have been having in recent weeks. So why no announcement, text or notification from HSBC (to date)?