Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (13%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, Wandsworth, Newham and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tara Murphy
(@Tara__Murphy) reported
@HSBC_UK I found a wallet with one of your bank cards in it at waterloo station. I have the details. Could you let your customer know its with lost and found at the station?
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Sam Wakefield (Hird)
(@samlouwakefield) reported
and also - if you’re going to close branches or only open them for people who don’t work, then maybe you need to think about giving telephone banking more control to actually help customers! @HSBC_UK
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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gdhawkes
(@gdhawkes) reported
@HSBC_UK I’d just like to consider your processes/decision making and the impacts they have. Step back from it and it’s nonsensical having a bank you can’t pay money into because you choose to remove staff or issue new debit cards that don’t work with your own machines.
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Lillie
(@lillie_benn) reported
@HSBC_UK Hi ever since I updated to the iOS 15 and also updated your app I can’t access my internet banking? This needs to be sorted asap :(
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Sar ☕️ 🏁 ♀
(@sarforalltosee) reported
Just been to pay cash in at my local @HSBC_UK I forgot my card and can’t pay into the machine without it and no counter service. What’s the matter with this country???
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Aaron Page
(@AaronPa99972732) reported
@HSBC_UK given that nowadays such hire's go above getting people trained for the jobs I don't see that being an issue but nice try on the virtue signalling
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Ian Caldwell
(@ianthearchitect) reported
A friend of mine who is currently in Gran Canaria is having a problem with his current account in the UK. HSBC Customer Services told him to contact HSBC in Spain. HSBC don't do personal banking in Spain!! He's now left in limbo....@HSBC_UK @HSBC #Banks #Customerservice #
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Shani Cantor
(@CantorShani) reported
@HSBC_UK you’ve upset my mother AGAIN. I have told you SO many times IN THE LAST 2 YEARS that my father has died, but you seem to STILL NOT BE TAKING NOTE. My mother is distraught all over again after a call with you . it’s all too painful EVERY time I speak to you. 😭 help.
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Sam Wakefield (Hird)
(@samlouwakefield) reported
shocking customer service when requesting historical statements. Telephone banking cannot action these if they are more than 5 years old. Go to a branch they say - my most local branch opens 9:30 to 3 mon to Fri! What a brilliant option if you work in a school! @HSBC_UK