Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (17%)
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Login (13%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: London, City of London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Eamon I
(@Eamon_Ismail) reported
@HSBC_UK You block my bank account a few times every single month. You block my money and I literally can’t access my money when I need it. Someone has to stop this circus @TheFCA @bankofengland #uk #banks #customerservice
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Ruthi Brandt 💚🟣
(@RuthiBrandt) reported
@HSBC_UK what's up with online banking? I've been getting a 'bad request' page since yesterday, when trying to logon to the website
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Misti
(@mistideane) reported
@HSBC_UK disgusting customer service after £700 worth of fraud activity on my account. 10 days without resolving this!
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Charlie Sefi
(@csefi) reported
@HSBC_UK After an hour online with your "customer service" chat, all I'm told is "try calling customer service". Never have I felt like less of a "premier" customer. Your website is like something from the 1990s. Really, a great way to waste an hour and boil my blood of a morning
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Ben Boud
(@Benboud02) reported
@Clareylea @HSBC_UK I have the same problem can’t log in I put my password in and just buffers
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IfYoureTiredOfLondon
(@IfTiredOfLondon) reported
@ChallaWenford @HSBC_UK Seems a known issue due to latest iPhone update (if you have an Apple phone). I took off battery saver mode and it worked. Good luck!
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Imaportraitartist
(@Portraitfawcett) reported
@HSBC_UK banking app has been down on my device for two weeks and I have unfortunately had the most unsatisfactory customer service possible.
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The Fact Compiler
(@TheFactCompiler) reported
Dear @HSBC_UK rather than sending texts to my phone perhaps try calling it! Or even give me a number so I can call you? Dreadful customer service.
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Lowri Roberts
(@lowrob) reported
@HSBC_UK I've been unable to access online business banking (iPhone app) since the weekend, and now have URGENT payments I need to make. Please advise how to proceed
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Sara Marinoni
(@lovedatter) reported
@HSBC_UK My partner has been trying to log on the app for days and still can’t access it… it’s been over a month, this is unacceptable! We’re about to leave for abroad, how can we travel safely without accessing the account?!