HSBC

Is HSBC down in East Ham, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in East Ham, Greater London, England 12/13/2025 06:35

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near East Ham, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • hunnidbandjug . (@hunnidbandjug) reported

    @HSBC_UK i’ve just received a new card. It says my “secure key has been locked and will need to be reset” as I had made a typo on the call when entering my date of birth. The telephone security number used to login to the account doesn’t even work i get the error “BERR_20023”.

  • mitchellsx Simon Mitchell (@mitchellsx) reported

    @christesla @HSBC_UK Yeah thought it would be something as simple as that. Hence why other banks support it so quickly

  • simon_gordon_ disappointed by uk child vaccine policies (@simon_gordon_) reported

    Happy that @HSBC has updated their iOS app to work with IOS 16. Now just need @HSBC_UK to update their version of the app as its still broken !

  • hirst_alison Alison Hirst (@hirst_alison) reported

    Anyone got any advice on how we can get @HSBC_UK to reactivate our business account after they suspended it. We have no access to any funds to pay our suppliers or other liabilities. Numerous calls and emails with @HSBC_UK have given us no answers or timescale.

  • MattTyas Matt Tyas (@MattTyas) reported

    @HSBC_UK Terrible service applying for a mortgage with you. Your online document uploaded does not work (PC / Mac, any browser) but we’re told on the phone ‘that’s never happened’. We’ve taken documents to branch but they have been lost and never uploaded on our behalf.

  • ON15841300 ON (@ON15841300) reported

    @HSBC_UK can someone at HSBC contact me and tell me what has happened to an email sent to Ian Stuart and Maxine Pritchard on the 4th August regarding how you have treated a vulnerable customer and put them into financial hardship. No acknowledgment received at all. Thank you.

  • CatsPoliticsETC Stuart Wilson (@CatsPoliticsETC) reported

    @owens_lee @HSBC_UK Yes: I'm told that there are "problems with the latest version of our HSBC UK Mobile Banking App on some versions of iOS" - though, from my own experience and that of plenty of others, this is a regular occurrence for HSBC, whenever there is a new iOS. Other banks seem to cope...

  • cnbcwatcher90 🌹 Rosie Greene 😷 🇺🇦🙏 (@cnbcwatcher90) reported

    @misspaulalondon @HSBC_UK @HSBC Seems to be the standard since the pandemic. Those clothes look more suitable for going shopping or college lectures than working in a bank. Even a shirt and trousers with no tie would look better

  • kieranmcandrew Kieran McAndrew (@kieranmcandrew) reported

    @HSBC_UK @Tibble29 I have the exact same issue. I’ve been unable to access HSBC for 3+ months now… how do I access without being logged in via phone and not knowing my password for online?!!

  • Chris_1875 Chris Brown (@Chris_1875) reported

    @HSBC_UK is the app down for android as it keeps kicking me out if I want to do a transfer??