HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around East Ham, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Ham, England
The most recent HSBC outage reports came from the following cities: Hackney, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Mobile App | 24 days ago |
|
Newham
|
Mobile App | 1 month ago |
|
City of London
|
Withdrawals | 3 months ago |
|
City of London
|
Mobile App | 5 months ago |
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Woodford Green
|
Mobile App | 6 months ago |
|
City of London
|
Website | 6 months ago |
Community Discussion
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HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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فرانتشيسكو (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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ClareLawrence (@ClareLawrence) reported from Poplar, England@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
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Alex 🀄️ (@AlexKLMan) reported from Romford, England@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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King 👑 David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, EnglandAnnoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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James Tewes (@James_Tewes) reported from Poplar, England@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Josh (@aulakj) reported from Poplar, England@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Marius Fanu (@mariusfanu) reported from East Ham, England@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Allan S (@AllanS63097043) reported@HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳
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Beth (@befffffani) reported@HSBC_UK also, please revert back how to log onto the desktop site. I like to use it on mobile sometimes and Impossible to log in now as it needs the QR code from the app.
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Ruth Anders (@987Anders) reported@HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.
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simon le vans Shadow Home Secretary (@simonlevans) reportedWhy do @HSBC_UK make it so difficult to ask for paper statements? Every year they inform me they are going to stop sending them. I have to wait till they stop to ask for them to resume. Why can’t I do it on the app. Why make me log onto online banking? Poor customer service.
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Nathan (@nathanwilde83) reportedAnd the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!
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Nigredo🇸🇬 (@NeroSiegfried) reportedBeen trying to call your customer care line but none of them are going through @HSBC_UK
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just Lyn (@Lyn_1969) reported@HSBC_UK unexpected payment showing in balance forecast, is this a glitch in your system??
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Sarah (@sarahyhirons) reportedNew customer and trying to check something, your chatbots and 'real' people are useless. I feel I've made a huge mistake already HSBC! @HSBC_UK
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Mark (@MorganMF9867) reported@HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.
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Tim Roll-Pickering (@timrollpickerin) reported@flyinglawyer73 @tomhfh I can recall banks opening on Saturdays since at least 1992 (before then I didn't have an account I could access). The main exceptions were in the City (even shops there were closed Saturdays) plus some Central London ones. It used to be annoying when @HSBC_UK had...