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HSBC down? Current status and problems in East Ham, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in East Ham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near East Ham, England

The most recent HSBC outage reports came from the following cities: London, Wallington, Woodford Green, and City of London.

CityProblem TypeReport Time
London Mobile App 8 days ago
Wallington Login 10 days ago
London Mobile App 17 days ago
London Login 21 days ago
Woodford Green Mobile App 1 month ago
City of London Website 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • TNRphoto
    TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • firstclubworld
    Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • kenneth07834
    Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • laurenracheljo1
    Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • LukeHugh3s
    Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • shiparttn
    shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • KingKawika93
    King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • ShethranS
    Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • MattCartmell
    Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • karenevans2017
    karen evans (@karenevans2017) reported

    @shinybluedress @HSBC_UK I reply to all texts like this by telling them to F Off Scammer. Then block the number.

  • Fanardd
    Danny Hardy (@Fanardd) reported

    @HSBC_UK I'm having trouble activating my account using the mobile app. Just keeps saying 'oops something has gone wrong'. Can you help? Is the app down?

  • Nandu_kus
    NANDU (@Nandu_kus) reported

    @HSBC_UK Shocking service from HSBC - using COVID as an excuse every time we call for upgrades and account changes, then you tell my pregnant wife she needs to go in to a branch all because you’ve frozen her account without informing her? Or of the reason?

  • CopyContentCo
    Angela Moore (@CopyContentCo) reported

    Hello @HSBC_UK I was resetting my login to the app. You said you would send a code to my phone. It didn't arrive. I made one up (to try and generate an error so it would resend the code) and my made-up code worked and allowed me to complete the flow and create a new password.

  • petrifiedmuse
    Peter Kruschwitz (@petrifiedmuse) reported

    @HSBC_UK HSBC would never accept this kind of response for a delayed payment from run-of-the-mill customers owing money, and I won't accept it from you. I'm not going to spend any time, money on an international phone call to a customer helpline who will give me the exact same spiel.

  • AuntyRainy
    Lorraine Solecki (@AuntyRainy) reported

    @HSBC_UK absolute joke and disgusting service from HSBC. shame on you. I will take this further and get compensation.

  • stumpy1955
    Steve Evans (@stumpy1955) reported

    @HSBC_UK waited an hour on the phone to customer service and gave up yesterday, tried again for 30 minutes and gave up again!

  • NorthTynesidePT
    Paul G (@NorthTynesidePT) reported from Whitley Bay, England

    @HSBC_UK hello. I know you don’t allow debit card purchases of cryptocurrencies. What’s your policy on bank transfers to a crypto exchange? Is it the same deal – ie you don’t support it?

  • goradia_dhara
    Dhara Goradia (@goradia_dhara) reported

    Amazing customer service @HSBC_UK. Had an issue and the team resolved it within 2 hours.

  • HGF_Katie
    Katie Goulding (@HGF_Katie) reported

    @HSBC_UK can you please tell me current average wait for an outcome on an Advance account? Been waiting over 2 weeks. No useful indicators from customer services and not permitted to speak with application processor...