Is HSBC down in East Ham, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Ham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (19%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near East Ham, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Clydachjack
(@Swanseajack71) reported
@HSBC_UK Hi, I've been trying to set up my elderly parents with online banking, they have been sent a physical security key, inside it says log in on your site and follow instructions, we do that but then it says to use a digital key, how do we use the physical key?
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Stefan Sevastru
(@sevastrus) reported
@HSBC_UK Due to an HSBC system error, 2000 Pounds are missing from my account for 14 days now. Since then, I spent in excess of 3 hours chasing my own money with no success. No one can help. Endless calls... As a customer, I feel let down. So Opportunity does have borders! @TheFCA
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Dean khan
(@Deankhan17) reported
@HSBC_UK @futurerust_ Hi, this just happened to me now with your ATM on the Kings Road at 20:20 pm tonight. Can I please have a customer service agent give me the authorisation code which will allow my bank to revert the transaction manually, otherwise I’ll have to wait for up to 7 days!
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Luis Dias
(@1truenature) reported
@HSBC_UK do not bank with HSBC, worse customer service. Opened online bank account, not received card, customer service untrained helpless. Every call is a waist of time and life. Today over an hour worth of calls 3 different agents and they put you on hold and disconnected.
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steve wood
(@stevewood_BITC) reported
@HSBC_UK I am existing customer and applied for a personal loan, expecting an instant decision. It wasn't. I called customer services who refused to put me through to someone who knew what was happening and was told to wait. It now been 3 days and still nothing.
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zoe denham
(@zozozoom1976) reported
@HSBC_UK @HSBC business account security not updated for 6months and cannot access my account because the security questions incorrect! What if I had been hacked! Such a joke!
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Call_me_Alexa
(@Claireylou2) reported
@HSBC_UK why my has the est. interest on my credit card gone from £23 to £40 and now up to £60. I make more than the min payment each month, haven’t spent anything on the card & the balance has been going down. At this rate, the estimated interest will be more than my min payment
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Scott Aaron
(@ScottAa73128131) reported
Any1 looking for a secure bank account give @HSBC_UK a go, just on the phone for over an hour and they still can’t work out why I can’t access my accounts. If they can’t no way anyone can…#securebanking #absoluterubbish
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Stefan Sevastru
(@sevastrus) reported
@HSBC_UK I spoke to 4 customer representatives who ALL tell me the money SHOULD be there but none could help. I was told that someone will call and explain where the mistake was. No calls yet..Plus, That is NOT what I want. I want the money back… @TheFCA