HSBC

Is HSBC down in Lambeth, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lambeth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Lambeth, Greater London, England 04/24/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (16%)

    Login (16%)

  3. Website (15%)

    Website (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Lambeth, Greater London, England

The most recent HSBC outage reports came from the following cities: Golders Green, London, Southwark, Abbey Wood, Croydon, Hackney and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomSouthwark Mobile App
United KingdomLondon Transactions
United KingdomAbbey Wood Mobile App
United KingdomCroydon Website

Community Discussion

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HSBC Issues Reports Near Lambeth, England

Latest outage, problems and issue reports in Lambeth and nearby locations:

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • ninepine Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • grudelsud 𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England

    @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • krityluharuka Krity Luharuka (@krityluharuka) reported

    @HSBC_UK Hi Team, trying to contact customer care and all they are doing is transfer my calls from one person to other from last 2 hrs. Can anyone please help me?? Its irritating and I have other work to do than to deal with this incompetency.

  • Rachdaws1 Rachdaws (@Rachdaws1) reported

    @HSBC_UK your customer service is appalling. I have a fraudulent transaction that I have proof was fraudulent from the retailer and have been trying to dispute it since February and has been completely ignored. Useless online dispute tool also

  • BMBREMOVALS25 BMBREMOVALSLTD (@BMBREMOVALS25) reported

    @HSBC_UK Customer service at HSBC is non existent. Truly the worse bank around.

  • philkidz Phil Barnett BEM ( He/Him ) (@philkidz) reported

    @HSBC_UK please help - really awful service by phone and online - I’ve been waiting two weeks for a replacement business credit card

  • gjonesy09 Geoff Jones (@gjonesy09) reported

    @HSBC_UK thanks for duplicating 2x balance transfers onto my new card, charging me transaction fees for the duplicates, leaving me with large negative amounts on my currents cards, then telling me it will take 10 working days to look at it and get back to me. Crap service!!!

  • karenbaker2205 Karen Murphy (@karenbaker2205) reported

    @HSBC_UK business banking live chat not working - now on hold for the third time - having been cut off - to speak to someone about recalling a BACS payment made yesterday - shocking service

  • BeeCalverley Beverley Calverley (@BeeCalverley) reported

    @HSBC_UK your inability to resolve access to our charity accounts due to our treasurers illness has been the complete opposite. Learn a lesson from @santanderuk

  • LittleRHenry Rachael (@LittleRHenry) reported

    @HSBC_UK I need to dispute a transaction but the app keeps experiencing errors. I am unable to call. When will this be fixed?

  • Notjustanyuser Paul Upham (@Notjustanyuser) reported

    @HSBC_UK Moving banks . Due to a battery not working in my device and I couldn't make important transfer with telephone or by app. I need to travel to branch which will take two hours because you closed my local branch recently . Extremely antiquated and time consuming !

  • martinfield1 martin field (@martinfield1) reported

    20 wasted minutes on (2nd) call before being cut off by @HSBC_UK call centre. Dreadful background noise & almost impenetrable accent of operative didn’t help.