HSBC status: access issues and outage reports

Problems in the last 24 hours in Camberwell, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Camberwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Camberwell, England

Latest outage, problems and issue reports in Camberwell and nearby locations:

• 
  thewolfofcrypto.eth (@0x013F6DAF2fc89) reported 4 minutes ago from City of London, England

  Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

• 
  Stephen Hines (@hines_stephen) reported 14 minutes ago from London, England

  @HSBC_UK @PostOffice Can either of you help?

• 
  Kaustubh (call me KL) - he/him (@originalKL) reported 19 minutes ago from London, England

  @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

• 
  Aleks (@alekscz1) reported 23 minutes ago from City of London, England

  @HSBC_UK a beg fix your app

• 
  Alex (@AlexRM) reported 24 minutes ago from Victoria, England

  @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

• 
  paul simmons (@paulsim55825613) reported 26 minutes ago from London, England

  @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

• 
  AO (@Adeolu_98) reported 31 minutes ago from London, England

  @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

• 
  seiferxin (@seiferxin1) reported 33 minutes ago from London, England

  @HSBC_UK Same issue for past 3wks...still same today

• 
  seiferxin (@seiferxin1) reported 36 minutes ago from London, England

  @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

• 
  AO (@Adeolu_98) reported 36 minutes ago from London, England

  @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

• 
  PlanetRobot (@PlanetRobot2) reported 39 minutes ago from Camberwell, England

  @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

• 
  Elana C (@elanacovshoff) reported 51 minutes ago from London, England

  @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marlon Martins (@23mmartins) reported 5 minutes ago

  @HSBC_UK can you help me with paypal refund, its taking a while to appear on my HSBC account

• 
  Nicholas Sheehan (@thenicksheehan) reported 5 minutes ago

  @HSBC_UK But your agents on the phone cannot help people with online applications. They say that themselves. You really need to work on your new customer journey as right now .. I can't see why anyone would want to struggle with it and become a customer.

• 
  Richard Kennedy (@RichardKennedy) reported 6 minutes ago

  @Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Ravi Pal (@ravipal1214) reported 8 minutes ago

  @HSBC_UK I have a situation: I opened an account using your app (all online). All checks passed, but the account now has an incorrect name and no clear way to fix it. I've tried online support and visited your branch. How can I escalate this and get it resolved? It has already been few weeks any help is greatly appreciated

• 
  White Apathy (@fundcruncher) reported 9 minutes ago

  @HSBC_UK I'm not having issues accessing the app. Why don't you read what I've typed.

• 
  Owen Richards (@TheGreenG0blin) reported 11 minutes ago

  @HSBC_UK you must have the absolute worst customer service of any bank in the uk!

• 
  ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported 20 minutes ago

  Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds

• 
  victoria clark (@vickic1984) reported 22 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

• 
  Lewis George Hayter (@LuigiDelHaytero) reported 29 minutes ago

  @HSBC_UK I found a hsbc cheque on my driveway, I've tried calling the bank its not going through to anyone. Is there anyway you can help me return this cheque to the right person?

• 
  Marion Blacker (@Marionblacker1) reported 31 minutes ago

  @HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives