Is HSBC down in City of London, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near City of London, Greater London, England
The most recent HSBC outage reports came from the following cities: Romford, Colindale, Belsize Park, London, Newham, Croydon, Thornton Heath, Islington, Cricklewood, Stanmore, Wembley, Tower Hamlets, Ealing, Dagenham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Mobile App | |
| Colindale |
Mobile App | |
| Belsize Park |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Saeed Anslow
(@AnslowSaeed) reported
@HSBC_UK Business Banking - I have tried to resolve 5 International receipts for over a month inc 5-6 hours on calls. You keep rejecting the receipts (with no reasons). No Business banking managers exist & telephone banking have failed to resolve and are a waste of time. Help!
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Sarah Taylor
(@ssaarraahhttaay) reported
@HSBC_UK I used to work for you and would have been fired if I’d given such rubbish service. Stop closing branches. Your website is not working!!!!!!!!!! FURIOUS
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Sarah Taylor
(@ssaarraahhttaay) reported
@HSBC_UK I’m seriously losing the will to live. Are any of you actually working
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John Bevan
(@JohnLBevan) reported
@HSBC_UK Thanks Tijianne. The site itself works; it's just links which had worked a few weeks ago no longer work as the site's been rewritten, and users using bookmarked links rather than going via the site's root page & navigating through the links get issues / without helpful redirects
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Frank & Polly
(@ColdwellRocks) reported
Brilliant service from staff in the Ross branch... however, closing all my local branches & unable to provide me with a tablet despite what your press releases say is somewhat narrow-minded & is a form of financial abuse forcing me to do something I'm opposed to. @HSBC_UK
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The Chumpasaurus
(@TheGrumpasaurus) reported
@HSBC_UK trying to pay off a credit card but the "service is unavailable". Not good enough guys... Can I do this in branch because I'm getting no joy with the website. This is the sort of thing that can lead to late payments.
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Joe Thwaites
(@joe_thwaites) reported
@HSBC_UK your customer service is appalling
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SmGH
(@SmGH2021) reported
@HSBC_UK Hi when I log in on both app or Web my credit card account keeps disappearing so only current account is displayed.
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Fiona Chow
(@GoadiUK) reported
Recommendations for a good business banking service please? Ordered a new @HSBC_UK debit card on the 6th December that still hasn't arrived. Meanwhile subscriptions for my domain, Google workspace and business travel can't be paid...
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Simon Paul Felton
(@Feltip1982) reported
Can you help please @HSBC_UK I have never found such an unhelpful online banking system.Trying to pay credit card from another bank and can’t see how to do it anywhere. Direct debit payment from another bank showing going out but not going into account & I’d like to pay bit more.