HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around City of London, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in City of London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Stephen Hines (@hines_stephen) reported from London, England@HSBC_UK @PostOffice Can either of you help?
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AO (@Adeolu_98) reported from London, England@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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paul simmons (@paulsim55825613) reported from London, England@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Kaustubh (call me KL) - he/him (@originalKL) reported from London, England@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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فرانتشيسكو (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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AO (@Adeolu_98) reported from London, England@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Elana C (@elanacovshoff) reported from London, England@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Same issue for past 3wks...still same today
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, EnglandAnnoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Retchless 🖇 (@fordkashot) reported@HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?
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Grenville Mills (@GrenvilleMills) reported@HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?
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Suzanne McGowan (@Suzanne36861284) reported@HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?
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Ian (@Jd95975184) reported@HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed
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Kyle (@kyle213187) reported@HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account
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Dan (@dmk_dann) reported@financialombuds @HSBC_UK have held my funds two months now claiming my account is under review i cannot access my salary yet i provided all details required kindly assist
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prem sai charan (@premsaicharan) reported@HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.
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Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported.@HSBC_UK has to be the worst UK back for customer experience. You can't apply for a fixed rate ISA using a web browser like you can with every other bank, they want you to install their mobile banking app to open the ISA. Ridiculous.
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Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported@HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info
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Shiv Raghav (@ShivRaghav_0369) reported@HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.