HSBC status: access issues and outage reports

Problems in the last 24 hours in City of London, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of London, England

The most recent HSBC outage reports came from the following cities: City of London.

City	Problem Type	Report Time
City of London	Withdrawals	13 days ago
City of London	Mobile App	2 months ago
London	Mobile App	3 months ago
London	Mobile App	3 months ago
London	Login	3 months ago
City of London	Website	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  thewolfofcrypto.eth (@0x013F6DAF2fc89) reported 4 seconds ago from City of London, England

  Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

• 
  seiferxin (@seiferxin1) reported 7 minutes ago from London, England

  @HSBC_UK Same issue for past 3wks...still same today

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 7 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  paul simmons (@paulsim55825613) reported 21 minutes ago from London, England

  @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

• 
  Aleks (@alekscz1) reported 28 minutes ago from City of London, England

  @HSBC_UK a beg fix your app

• 
  Elana C (@elanacovshoff) reported 28 minutes ago from London, England

  @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

• 
  AO (@Adeolu_98) reported 32 minutes ago from London, England

  @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

• 
  AO (@Adeolu_98) reported 37 minutes ago from London, England

  @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

• 
  فرانتشيسكو (@tercumanFLB) reported 37 minutes ago from Islington, England

  @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

• 
  Stephen Hines (@hines_stephen) reported 39 minutes ago from London, England

  @HSBC_UK @PostOffice Can either of you help?

• 
  seiferxin (@seiferxin1) reported 41 minutes ago from London, England

  @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

• 
  Kaustubh (call me KL) - he/him (@originalKL) reported 56 minutes ago from London, England

  @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vishal Dutta (@Vishaldutta) reported 1 minute ago

  @HSBC_UK I got an email about unread documents but I have lost my log in details including my account number and sort code, what can I do?

• 
  Shiv Raghav (@ShivRaghav_0369) reported 1 minute ago

  @HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.

• 
  SP (@upsteve1) reported 2 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.

• 
  Space0day (@space0day) reported 3 minutes ago

  The mobile app support team isn't helping saying they don't have further access. @HSBC_UK

• 
  Alasdair MacMillan (@alymacmillan) reported 8 minutes ago

  @HSBC_UK hi, how do I log in to hsbc when I’ve lost my phone and have no access to the number or app?

• 
  Suzanne McGowan (@Suzanne36861284) reported 10 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

• 
  Brogan (@Brogan_P) reported 11 minutes ago

  @HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.

• 
  MagicAsh (@MagicAsh16) reported 14 minutes ago

  @HSBC_UK when you send out credit cards and explain how to register do anyone working at HSBC try the instructions to see that it doesn’t work? I can’t understand how in 2026 something like this is so bad and frustrating. I’ve tried online and the mobile app

• 
  jjNotice (@jj_Notice) reported 18 minutes ago

  @EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting

• 
  Helen Todd (@HelenTodd3) reported 18 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay