Is HSBC down in City of London, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Website (22%)
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Transactions (14%)
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Login (10%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near City of London, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Wembley, Golders Green, Southwark and Abbey Wood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Wembley |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Pitts 🙋🏻♂️
(@ThomasJPitts) reported
@HSBC_UK Can someone please give me a straight answer? What is going on with my accounts? No one seems to be able to help me in any way at all.
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Vacantlot
(@Vacantlot54) reported
@HSBC_UK Tried to replace my business secure key today, 1h 25m and still no resolution, would you use a service that makes money out of you but makes you wait 1h 25m if you could go elsewhere ? banking system is not fit for purpose
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Chris Bunch
(@Alfiebengal) reported
@Carti_Mandua @HSBC_UK If you use an anti-virus software package it could be down to a clash. I had the same sort of problem with Lloyds Bank. I had to disable the banking protection element of my software. Hope that helps.
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James Arkle
(@JamesArkle) reported
Spent nearly my entire day on hold to @HSBC_UK business banking. Appalling customer service. Thanks
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Jim Butler
(@JimButler57) reported
@HSBC_UK It’s time HSBC put some effort and money into fixing apalling customer service. Now been sat over THREE hours in a telephone queue.
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John Kelly
(@jrfkelly) reported
@HSBC_UK No. I'm not investing any more of my time to help you fix your broken systems, I'm just warning everyone I know to keep away.
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⚧🌹✊💙😷GET YOUR BOOSTER 😷✊🌹⚧
(@koffeelover41) reported
@HSBC_UK @Shelter what you’re doing is fantastic, lack of address is such a huge problem!!!
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Faiz
(@Faiz8925) reported
@HSBC_UK Morning I responded on PM not sure if I’d get the help needed as it seems to be diverting to online to get help again!!
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James Ivens
(@jamesivens) reported
HSBC in Walthamstow doesn't have any bloody cashiers! Is it a bank or not? Does @HSBC_UK still provide the cash services the machines can't do to mere peasants, or have I got to open a Ponzi scheme to be granted that access?