Is HSBC down in City of London, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (62%)
-
Website (19%)
-
Login (12%)
-
Withdrawals (4%)
-
Transfer (4%)
Live Outage Map Near City of London, Greater London, England
The most recent HSBC outage reports came from the following cities: Newham and London.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
-
steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
-
Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
-
Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark
(@millionbevs) reported
@HSBC_UK I called up again to try and get this fraud payment approved, and I'm told I'm unable to do anything because you're updating your systems. So I'm "missing" half my savings, stuck somewhere between your account and my other account(s), and nobody can help.
-
Ian James Seale
(@IanJamesSeale) reported
@HSBC_UK The changes HSBC has made to its online banking interface are truly awful, and a massive backward step. Less information at a glance, poor use of available space, poor contrast, lack of intuitive structure and navigation. If it ain't broke, don't 'fix' it.
-
Victoria
(@vikki_reed) reported
@HSBC_UK … we run a small company and have been trying to get a guarantee for an overdraft authorised for months. Your service is appalling and your treatment of small businesses is absolutely disgusting!!
-
Nicola Parkin
(@NicolaParkin2) reported
@HSBC_UK I opened an account with you a month ago, but I’m unable to access online banking as you haven’t sent me a telephone banking security number. I’ve already made one lengthy phone call which failed to resolve the issue in any way.
-
Louise Cox ⭐️
(@looby304) reported
@HSBC_UK @BBCCiN Great to support CiN, but honestly invest some time into customer service! Appalling 2hrs wasted online, by phone, chat live and now into local branch to sort out a business account and I’m still no better off! 😡
-
Robbie Tyrie
(@RobbieTyrie) reported
@HSBC_UK It’s easy to see why people are switching to forward thinking banks like starling or monzo with shocking customer service on offer
-
hala saleh
(@halaahmad) reported
@HSBC_UK please please please please help !
-
Tom H uk
(@tomandmarley) reported
@HSBC_UK sorry to moan but the new online banking website is awful! Old one was much better. Can we go back?
-
Jh
(@hj81111) reported
@HSBC_UK what do I need to do for help. I've emailed, phoned phoned phoned and call dropped, I've tweeted. It's exasperating beyond words! Taking valuable time I don't have for 2 simple requests. Horrendous service level for vulnerable customers.
-
hala saleh
(@halaahmad) reported
@HSBC_UK this is my second tweet/call for help . Our business bank account has been suspended as we made a refund to a customer. We have called 4-5 times, we have emailed. No reply !!!! Our employee’s salary is due to be paid tomorrow. This is unacceptable.