Is HSBC down in City of London, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near City of London, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Northolt, Wandsworth, Newham, Tower Hamlets, Walthamstow and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transfer | |
| Northolt |
Transactions | |
| London |
Transfer | |
| Wandsworth |
Website | |
| Newham |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Karlene
(@Karleneno1) reported
@HSBC_UK Then to be asked the most inane and unverifiable questions by patronising “agents” a total **** show
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Gixersix
(@gixersix) reported
@HSBC_UK No updates pending. It seems to have stopped working since the app update x2 days ago
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Jon Humphries
(@JDHL18) reported
@HSBC_UK having problems with your mobile app tonight. It didn't send an activation code and I had to ring in to reset my account. Not good.
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Pip’s $300 Trillion Reset 😀
(@or_pip) reported
Hi @HSBC_UK - I am a Premier customer, and wondered if there’s any complimentary mobile phone insurance provided to me. NB: I don’t need to make a claim, just wanting to understand if I have this benefit as a Premier account holder. Thx
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK week later and still waiting for the complaints dept to reply to me ..my god how busy must they be with customer complaints ..I'll give you a few months to reply as you must have sooooooo many complaints ...
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Manny de Jesus
(@Manny_d_J) reported
@HSBC_UK it’s impossible to get through to your fraud call center. Waiting in excess of half an hour on three different days / times.
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Jon Humphries
(@JDHL18) reported
@HSBC_UK Cheers. Got in online but still going round in circles with the mobile app. I'll stick to the Web access ta
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Dave Hiley 🇪🇺 👟 🍰☕
(@davidhiley75) reported
@HSBC_UK Just tried to find out why my mortgage payment has gone out 2 weeks early only for the not particularly pleasant "customer service" operator to fob me off saying she won't help without sort code and account number which I don't know as I bank elsewhere! Not happy.
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clive
(@clivegonsal) reported
@HSBC_UK worst bank to deal with uk. They have locked me out of my account and I don’t have access to funds.
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK Your having a laugh arnt you !! Have you idiots ever heard of a thing called "customer service"" you should GOOGLE it , may leatlen something you know NOTHING ABOUT