Is HSBC down in City of London, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Transactions (16%)
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Login (14%)
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Website (13%)
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Transfer (4%)
Live Outage Map Near City of London, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Southwark, Abbey Wood, Croydon, Hackney, Mitcham, Fulham, Harrow, Finchley, Surbiton, Enfield Town, Camden Town and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Southwark |
Mobile App | |
| London |
Transactions | |
| Abbey Wood |
Mobile App | |
| Croydon |
Website | |
| Hackney |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Declan McGrath
(@declaa) reported
from
Llanfaes, Wales
@HSBC_UK No problem ill get in touch my other worries is would I still be able to use my card at the atm and pay with things online
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Conrad Lynch
(@ConradLynch) reported
@HSBC_UK Thanks but we are done with @HSBC - we will be getting our account access back up and running so we can pay people and give us time find a bank that actually has a relationship with their customers. We will also be closing the KSCS Community Account….
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Eamon I
(@Eamon_Ismail) reported
@HSBC_UK You block my bank account a few times every single month. You block my money and I literally can’t access my money when I need it. Someone has to stop this circus @TheFCA @bankofengland #uk #banks #customerservice
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DANIEL LEWIS
(@DLphotographer) reported
@HSBC_UK Very disappointed with the call back option on your business customer services line - the call back came, but I then got readmitted to the queue!!! I give up!!
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Robert Sheppard
(@rob_shepp) reported
@benlovejoy @HSBC_UK @HSBC I have the same issue - are you running iOS15? If so the app is not compatible yet and no one at hsbc can tell me when it will be. Great!
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Ari Gold
(@Ari_Gold_007) reported
@HSBC_UK @biminibabes If this **** carries on I’ll be closing both my business and personal accounts with your bank. Just concentrate on providing the paid service your clients request.
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Paul Benson
(@PaulAlanBenson) reported
@HSBC_UK I cant log in to the account without the device. I cant wait on the phone another hour. A callback option is mentioned but there is no way to access this.
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deytukarjurbs
(@gazzae91) reported
@ConceptualJames I think I might have to close down my account with @HSBC_UK
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Cormac Henry
(@spiderbaby75) reported
Hey @HSBC_UK my app has been crashing at login for weeks now. It worked once or twice but doesn’t seem to work at all now. My secure key runs from this device (iOS 14) so I can’t use it anywhere. I need it. I’ve seen it’s happening a lot. Can you pull your finger out!
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Gary Grant
(@GazG1975) reported
@HSBC_UK your service really is appalling!!!!!! New bank please