HSBC status: access issues and outage reports

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Borehamwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

• 
  Chrissy H 🏳️‍🌈 (@Chris_1987) reported 3 minutes ago from Camden Town, England

  Honestly @HSBC_UK are terrible when you’re in need of help

• 
  Aled Smith (@AledSmith) reported 3 minutes ago from Camden Town, England

  @HSBC_UK what’s wrong with your business banking - is it down today?

• 
  Peter Crowley (@SmoothRegulator) reported 3 minutes ago from Ealing, England

  Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

• 
  Ivan Alexander (@ijaen) reported 5 minutes ago from Paddington, England

  @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

• 
  SNORKY (@sluicesnorky) reported 20 minutes ago from Borehamwood, England

  Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

• 
  Dorothy Cohen (@Dorothy737) reported 22 minutes ago from Barnet, England

  @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

• 
  Ivan Alexander (@ijaen) reported 22 minutes ago from Paddington, England

  @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

• 
  Andy Ball (@AndyJBall) reported 25 minutes ago from St Albans, England

  @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

• 
  Albu Mirela (@AlbuMirela3) reported 25 minutes ago from Borehamwood, England

  @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

• 
  Aled Smith (@AledSmith) reported 26 minutes ago from Camden Town, England

  @HSBC_UK are you having a system issue - please admit

• 
  Nilema (@NBJNiloo) reported 26 minutes ago from Tottenham, England

  @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

• 
  Phil Crow (@notcrowie) reported 27 minutes ago from Harrow Weald, England

  @HSBC_UK Great. Let me add another twenty minutes to the problem.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 28 minutes ago from Paddington, England

  @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

• 
  Hifzur Rahman (@hyfzur) reported 35 minutes ago from Watford, England

  @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

• 
  Ivan Alexander (@ijaen) reported 43 minutes ago from Paddington, England

  @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

• 
  Jools Sampson (@reclaimyourself) reported 47 minutes ago from Tottenham, England

  @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

• 
  Carol Gould (@Karashgould) reported 50 minutes ago from Paddington, England

  Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

• 
  manmohan (@manmohan) reported 52 minutes ago from Watford, England

  @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

• 
  Baby J (@DisneyDreamer30) reported 53 minutes ago from Tottenham, England

  @HSBC_UK Really not appreciating the lack of help from your chat team.

• 
  SNORKY (@sluicesnorky) reported 56 minutes ago from Borehamwood, England

  @HSBC_UK your customer service over the phone is not something to be desired.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SuperStar (@kevensantos118) reported 4 minutes ago

  @HSBC_UK please improve your contact services and problem solving effectiveness.

• 
  Tony McFarlane (@TonyMcFarlane2) reported 4 minutes ago

  @HSBC_UK why is it so difficult to set up a standing order? Can’t do it on app, can’t get into online banking, virtual assistant no help, found round in circles

• 
  jjNotice (@jj_Notice) reported 5 minutes ago

  @EXCEL @HSBC_UK Could even trade 369 for Bin and upgrade support to Hyli for even more LPL style fighting

• 
  Tim Huckle (@timhuckle) reported 7 minutes ago

  @kyle213187 @HSBC_UK Also. Seems to be a glitch.

• 
  Alasdair MacMillan (@alymacmillan) reported 7 minutes ago

  @HSBC_UK hi, how do I log in to hsbc when I’ve lost my phone and have no access to the number or app?

• 
  Godir (@Godir2016871) reported 10 minutes ago

  @DudejaRuchee @HSBC_UK Please leave this people Or you will be scammed by this people that scammed me yesterday 🥹😢 with your right information @Reactivation_Service on telegram Can help you regain access back to your account as he did for me

• 
  Lynn Hamer (@evilbluebird) reported 13 minutes ago

  2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account

• 
  DailyDOOH #AdTECH #DOOH #AI (@DailyDOOH) reported 14 minutes ago

  I know it doesn’t work this way but I have been a customer of @HSBC_UK for over 40 years (when it was simply Midland Bank) and have had, at times, three current accounts and a mortgage with them so why don’t I ever get invited to @QueensTennis as a guest?

• 
  Teds (@Tedtalks13) reported 15 minutes ago

  @HSBC_UK @WalsallCouncil Especially the one out of gethins gym that was chirping Liz truss… I didn’t say that… I also didn’t say anything about carbon coding on his Nelly comment. Community isn’t my thing yet I’ve wrote and won multi million pound contracts in my 20s some folk talk ******* **** a lot

• 
  H-D (@HDGauvin) reported 15 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.