HSBC

Is HSBC down in London Colney, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in London Colney, Hertfordshire, England 08/31/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (14%)

    Website (14%)

  3. Login (10%)

    Login (10%)

  4. Transactions (9%)

    Transactions (9%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: Barnet, London, Harrow and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnet Website
United KingdomBarnet Website
United KingdomLondon Website
United KingdomHarrow Login
United KingdomLuton Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • SandraDunn1955 🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported from Dunstable, England

    @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sabeyaj Lord Binfield (@sabeyaj) reported

    @HSBC_UK Yes I did - I got shafted by Nat West - 6 weeks on - still no resolution to my contacts complaint - constantly fibbed of with pathetic messages on my phone - great customer service …….. NOT!!!!!!!

  • alsloggy Al (@alsloggy) reported

    @HSBC_UK men and or women aka creditors, ask banks to support them, yet banks advance [magical] funds to the legal name, which is fraud, as it turns said creditors into debtors, correct? 🤦

  • MisterSpaceman Sir Andrew Barnes (@MisterSpaceman) reported

    @HSBC_UK To see if they could help us out now that #KwamiKwasi has taken the lid off of your bonuses...... ***

  • estjohnsmith Errol (@estjohnsmith) reported

    @HSBC_UK Obviously slipping. Looks like you managed to double your efforts and help out the top 2%!

  • ChelleLouN Michelle Nattrass (@ChelleLouN) reported

    @HSBC_UK Most banks only help those who don't really need the help in my experience. Leaving the people who really need low cost borrowing having to get into more debt with loan sharks and poor credit interest rates. Plus it's all down to algorithms not people.

  • angrykirk2 🦡 (@angrykirk2) reported

    @HSBC_UK help me

  • Jordgoesagain Jord (@Jordgoesagain) reported

    @HSBC_UK Let's ask a bank, who's only interest is profiting of vulnerable people for help during a cost of greed crisis. Haha ye OK then. 🤡.

  • brianw2013 brian williams (@brianw2013) reported

    @HSBC_UK Closed local branches. What do any bank offer now that others don’t? Sure isn’t personal service.

  • Brian57118684 Brian (@Brian57118684) reported

    @HSBC_UK When did a bank help anyone unless there was a fee or charge in it for them!

  • rachelgmarks Sir Rachel Marks (@rachelgmarks) reported

    @HSBC_UK What a fantastically awful example of a survey question! Two responses overlap and there's no "yes, but it didn't help" option. Did you get survey design inspiration from Jacob Rees Smog? 🤔