HSBC

Is HSBC down in London Colney, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in London Colney, Hertfordshire, England 01/27/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: St Albans, Harrow and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Mobile App
United KingdomHarrow Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

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HSBC Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AlmaBear Matthew Roberts (@AlmaBear) reported

    @HSBC_UK Please help me. I’m locked out of my business bank account and can’t access the required Security Details Reset Form online. Stuck in an endless loop online & call centre/branch both unable to help!

  • remfrygilbert Nicholas Gilbert (@remfrygilbert) reported

    Hello @HSBC_UK can you explain, despite advertising your support for Ukrainian refugees, why your branch in Bridlington is being, in my opinion, deliberately obstructive? Refusing to accept NI, NHS and refugee letters as proof of address

  • JenniP06726609 Jenni P ❤ 🇺🇦 ❤ (@JenniP06726609) reported

    @HSBC_UK have found a credit card but you make it next to impossible report it quickly and easily. Glad I don't bank with you!

  • joel_levitt Joel Levitt (@joel_levitt) reported

    @HSBC_UK I need support from an actual person please as currently your chat, web support aren’t able to provide a solution and I’ve been on hold for an hour. Am locked out of my mobile app

  • christesla 🏳️‍🌈Chris Danks (@christesla) reported

    @Wroe_Tweet @HSBC_UK I only have HSBC UK & US apps installed. I assume first directs next app update will have iOS 16 support

  • A_Elphick Adam Elphick (@A_Elphick) reported

    @HSBC_UK Personal UK Banking App finally working on #iOS16 🎉 About bloody time #hsbc #hsbcios16

  • sucooke Sue Cooke (@sucooke) reported

    Credit where credit’s due. I’ve been quick to complain about @HSBC_UK, but today I was called by somebody who actually listened, and sorted out the problem to my satisfaction.

  • rachelana21 Rachel Walker (@rachelana21) reported

    @HSBC_UK tried to reset my online password, answered security questions, then was hung up on. Called back to be told online account locked and that I need to go into branch and no record of first call. Meant to be going abroad tomorrow - can you help me?

  • HedgehogLnd BracciodiFerro (@HedgehogLnd) reported

    I was a victim of a scam - I received the best support from @HSBC_UK which refunded in less than 10 min, the worst support from @RevolutApp which is refusing to refund my money, still waiting from @monzo

  • christesla 🏳️‍🌈Chris Danks (@christesla) reported

    @treehorse1971 @HSBC_UK Go to your App Store. Tap your pic. Top right. Slide down to refresh the app updates. Click update all and it’ll install all new updates hsbc being one of them.