Is HSBC down in London Colney, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London Colney, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: London, Hertford, Welwyn Garden City, Harrow and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Hertford |
Mobile App | |
| London |
Login | |
| Welwyn Garden City |
Login | |
| Harrow |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kiera
(@KieraStretch) reported
@_katedixey @HSBC_UK @HSBC_UK please help her she needs you
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lilirose
(@liliros85756365) reported
@HSBC_UK is there a problem with payments? Unable to process various payments via the mobile app or online banking. Service status says it is ok but all my payments have not been processed. Thanks
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Eva Daliopoulou
(@evadaliopoulou) reported
@HSBC_UK appalling customer service; your agents are very rude;
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Mike Raath
(@steenbras) reported
@HSBC_UK any plans to introduce disposable card numbers (like @RevolutApp does)? I recently had fraudulent activity on the card (picked up swiftly by your team, thanks) but feel that if I could do disposable cards I could significantly reduce the risk of having to block my card.
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Jamie Harris 😷💙 #oxygengeek
(@pharmheroes) reported
Blimey @HSBC_UK, chat says up to 6hr wait to chat, on hold for 15 minutes on phone to resolve a credit card issue. Having been asked "is it a credit card issue?" by automated system was sent to a different team, then back on hold to speak to the credit card team. Exhausting.
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Shortiee31
(@shortiee31) reported
Anyone having issues with their online banking/payments this morning? @HSBC_UK
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David Williams
(@DavidWi74115164) reported
@HSBC_UK I'm trying to pay a bill using a longstanding payee on my account. I've tried 3 or 4 times and it keeps saying 'thanks' but telling me there's an error and to try again... no specific message or code is given. I can see someone else tweeted something similar. Problems?
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Patrice Ragot
(@patrice_ragot) reported
@HSBC_UK hello I am unable to log into the app. At the second attempt I can read: HSBC UK keeps stopping. I do not log often in the app as it is only for my mortgage. Version is 3.21.0 No problems with any other app.
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Angie
(@Peachbabe555) reported
Great job HSBC. On hold for nearly 30 mins to speak to someone in India who has no idea of the basics about banking. Issue not resolved. Couldn’t hear each other. Didn’t even feel I was speaking to a bank?! What is going on? @HSBC_UK @HSBC
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Kate Marchant
(@crocmarchant) reported
@HSBC_UK Any ideas why i cannot login into Business online banking? I am not getting the boxes to input my password and access code. Happened yesterday too....