HSBC

Is HSBC down in London Colney, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in London Colney, Hertfordshire, England 11/21/2024 11:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Login (14%)

    Login (14%)

  3. Transactions (7%)

    Transactions (7%)

  4. Website (4%)

    Website (4%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: London, Walthamstow, Wembley and Hendon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomWalthamstow Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomWembley Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • SandraDunn1955 🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported from Dunstable, England

    @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Thamesmond Seb (@Thamesmond) reported

    @HSBC_UK Ok, so I think you’re saying that HSBC will accept the proceeds of cryptocurrency, but of course not crypto itself? So a customer could withdraw GBP from Coinbase to HSBC, for example, just fine but wouldn’t be able to deposit GBP into Coinbase using HSBC?

  • valsgolightly Val S (@valsgolightly) reported

    @HSBC_UK I live abroad but believe I’m not allowed to have a non UK number on file for security. My account is barely active bar the odd payment for a kindle book on my still active Amex card. I’ve been on hold for 20 minutes with customer service...

  • TpMiss Miss TP (@TpMiss) reported

    @HSBC_UK how can I find my closest hsbc atm that I can pay cheques into as my local branch has been shut down

  • r055wal RMW (@r055wal) reported

    @HSBC_UK hi HSBC can you help, recently applied for a joint bank account with yourselves, done all of the extra security checks but since then we have heard nothing. This account was meant to take over from a different provider this month and everything auto changed over

  • reddevilkev1 Kevin Welcome (@reddevilkev1) reported

    @HSBC_UK customer service has gone downhill so badly here

  • meo415_ Meo415 (@meo415_) reported

    @HSBC_UK How do I get mobile notifications for my account? It does not seem to be working. I have notifications turned on for the HSBC app in my IOS settings. I have DM’d you.

  • Vlad_whogivesa Yogurt Cough (@Vlad_whogivesa) reported

    @HSBC_UK Also, the support telephone number I’m supposed to ring just has a msg telling me they’re busy & to try again later. Any suggestions? or do I have to spend my lunch break going in branch to sort this?

  • ja54kki Jax (@ja54kki) reported

    @trudiebakescake @HSBC_UK They’re getting craftier. The only time I nearly got duped was a message on the computer about a virus ( Apple) . I rang the number but said I’d ring them back when they wanted access to the computer. Rang the legit Apple number and of course it was different.

  • Joolsdveye #JoolsdWebu (@Joolsdveye) reported

    @HSBC_UK Yes like closing people's accounts down, then giving their money away.

  • valsgolightly Val S (@valsgolightly) reported

    @HSBC_UK my mobile died. I had to use my old phone to set up the app on my new phone which I can’t do. I was able to generate a code via my email then asked to create another code via sms to a number which is inactive . Now I can’t log on to online banking due to this. Help!