Is HSBC down in London Colney, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London Colney, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: Colindale, London, Cricklewood, Stanmore, Welwyn Garden City, Wembley, Enfield Town, Finsbury Park and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Colindale |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Cricklewood |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺
(@SandraDunn1955) reported
from
Dunstable, England
@PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Pope
(@brandon_popey) reported
@HSBC_UK thanks for losing £2000 that was in my trust fund, really appreciate it. Ridiculous service like
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M B Mehdi
(@72Mehdi) reported
@HSBC_UK Your apologies are worthless. You inconvenience customers and don't even have the decency to call us back after your incompetent staff can't resolve a simple issue. You can't call us back because of what, exactly, you're hurting for money? Pass this over to someone in the UK.
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The Solution
(@Liiamfx) reported
@claireedith @HSBC_UK So they’ve told me - my biggest issue was that they only let 5 people in the branch which is fair enough - but they don’t limit groups when only 1 needs to go in - group of 4 taking ages on one machine while everyone just stood outside getting wet. Some common sense needed
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Rosheen Blackie Kriegler
(@BlackieRosheen) reported
@HSBC_UK @AlexFrew1988 Stuck in SA cannot access funds
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Rosheen Blackie Kriegler
(@BlackieRosheen) reported
@HSBC_UK - 3 months down the line and still waiting on “call on hold” over R11 000 on telephone calls to unblock my card - keep getting cut off deliberately and no one takes responsibilty- this bank is not to be trusted
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Nicolas Gilbert
(@Nicolas03225270) reported
The worst customer service; 3 hours on the phone and no solution @HSBC_UK
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Gwyneth Jones
(@gwyneth_a_jones) reported
I have never seen such awful (not-existent) customer service as with @HSBC_UK . Bad enough that my money is funding drug cartels in Mexico but I can't even get through to make an appointment with my local bank :)
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jakewithey
(@jakewithey) reported
@HSBC_UK My Physical Security Device ran out of power. How can I get a Digital Secure Key. I try the method on your site but it requires the physical device. Chicken/egg. I rang support but it hung up after 15mins waiting. Please help!
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Andy Egan
(@JustSmileAndy) reported
@HSBC_UK once again just awful service. Just trying to transfer our money to my accounts with other banks and locked out of the app. Have called you as asked, now on hold for 40 minutes. Do you have any idea how long of people’s lives your understaffed bank is wasting?
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Mandy Turka Bansal
(@MandyTB08) reported
@La__Mela @HSBC_UK Finally managed to speak to someone who had some concept of how to deal with a customer and helped me resolve the issue.