HSBC

Is HSBC down in London Colney, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in London Colney, Hertfordshire, England 01/06/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • SandraDunn1955 🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported from Dunstable, England

    @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @HSBC_UK So does this mean your working on it and it may be released soon?

  • seanLHR sean (@seanLHR) reported

    @HSBC_UK since making me choose a “secure” PIN (what’s wrong with Face ID?!) I can no longer use your app. “Service unavailable” constantly. You’ve taken something actually quite decent and made it unavailable. Cheers.

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @HSBC_UK I would like to open a second current account with you. I already have a bank account but would like another to manage my personal finances even better. How can I do this as on the website it says for new customers fill out the form. If I fill out this form will it 1/2

  • MahmoudSHAS Mahmoud (@MahmoudSHAS) reported

    @HSBC @HSBC_UAE @HSBC_UK The worst bank ever in UAE, you will never be able to reach their customer service it been 52 min and I'm still on hold,,,, Kill me

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

  • _JJDC J Unit (@_JJDC) reported

    @HSBC_UK login to app not working. Keeps saying ‘something went wrong’ after I do my FaceID on iPhone. Have new version of app. Never done this before. Tried on different days, still an issue. Help please

  • claire_c_88 Claire C (@claire_c_88) reported

    @hsbc_uk my fingerprint stopped working on the app now my digital securr key is blocked but my security answers keep saying wrong when they're not. Now it's blocked the app and online banking and neither them or phone calls will fix problems. I need to log in somehow

  • NoAddedRubbish Jez Smith (@NoAddedRubbish) reported

    @HSBC_UK The Android app has forced me to change from fingerprint login to new digital secure PIN. Your web site suggests Touch ID is now only available on Apple. Is this correct, and if so, why?

  • Joshpitt7 Josh pitt (@Joshpitt7) reported

    @HSBC_UK your mobile payments don't seem to be working, when will they be fixed

  • ae368e1f9fd14ad Harjinder Samra (@ae368e1f9fd14ad) reported

    @StunnerCurves @HalifaxBank @HSBC_UK No problem glad to be of help