Is HSBC down in St Albans, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Albans, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website | |
| Barnet |
Website |
Community Discussion
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HSBC Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺
(@SandraDunn1955) reported
from
Dunstable, England
@PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Leejay Brown
(@leejay2876) reported
@HSBC_UK my mobile banking app has had issues for last 24 hrs I can't log in as screen frozen and download circle just turns and nothing else
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Ian Chamberlain
(@10habits) reported
@HSBC_UK an hour and twenty minutes on hold for your telephone banking team from 4pm (due to a glitch on your online system) to be told call back after 9am tomorrow. That is beyond useless
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HHH
(@MrsHx3) reported
@HSBC_UK I’ve spoken to your operatives - my card account is blocked for no reason, only recently opened but they can’t tell me why, I need to make an urgent payment - no one can help me. I have to go into a branch🙄 I can’t wait to cancel the card and never use your services again. #HSBC
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4T's Brewery
(@4tBrewery) reported
@HSBC_UK still not had any update from original message back in November 21 very poor customer service
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Tim Brownson
(@TimBrownson) reported
Half an hour on hold for the chat service at @HSBC_UK wanting to dispute an unknown transaction. By the time out notifications, even their own website has had enough. #HSBC
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Lesley
(@hobbit50) reported
@HSBC_UK why has it taken me 2 hours on hold on the and 4 days on your chat function on the app and I still can't get an answer to a simple question? Your customer service is getting worse and worse!
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Steven Smith
(@_Mr_Smith) reported
@HSBC_UK @HSBC_UK Invest Direct is a worthless broker. Time and again it takes months to get a share transfer done and every time, rather than help fix the communication issues between the 2 companies, they continue to try the same things which have not worked before.
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Lorenzo Semaratne
(@LSemaratne) reported
@HSBC_UK so your call volumes are high and recommend going online, but your online chat function isn’t working, ‘system error’ showing… so how does one communicate with you?
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Shireen
(@thisisShireen) reported
Dear @HSBC_UK The economic and social disruption caused by the pandemic is devastating with millions of people at risk. I reached out to my bank for support and overall feel let down severally by how #HSBC have dealt with my case. #disappointed #COVID
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Sall Baker
(@Sall_Baker) reported
@HSBC_UK Your new log in system, how does generate code from the app work if you don't have a smart phone for the app?