HSBC

Is HSBC down in St Albans, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in St Albans, Hertfordshire, England 09/01/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (15%)

    Website (15%)

  3. Login (11%)

    Login (11%)

  4. Transactions (9%)

    Transactions (9%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: Barnet, London, Harrow and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnet Website
United KingdomBarnet Website
United KingdomLondon Website
United KingdomHarrow Login
United KingdomLuton Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • SandraDunn1955 🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported from Dunstable, England

    @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • noughtyamanda Amanda Thomson (@noughtyamanda) reported

    @ES_Entrepreneur @HSBC_UK I fixed my issues w them by going to the top on Linked In

  • JanusHuw Huw Janus (@JanusHuw) reported

    @HSBC_UK Internet banking is down again. Try and transfer money and wait for over a minute for only half a page to load. Very sad.

  • s99_89 9 (@s99_89) reported

    @ES_Entrepreneur @HSBC_UK Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • JanusHuw Huw Janus (@JanusHuw) reported

    @HSBC_UK To continue, using Google Chrome on Linux (No, I don't do Windows), latest version updated today. Everything else is working fine, can log in to all Google accounts, YouTube etc etc. Tried again a few minutes ago with same problem.

  • Wiggles247 Jules O (@Wiggles247) reported

    @HSBC_UK Is there a problem with some of your internet banking functions. I can log on OK but then can't do anything else on the Move Money page.

  • philhendy rushfan (@philhendy) reported

    @kevwright @HSBC_UK They are awful, I say this as a user and admitting o work for another bank.

  • tweetsinlondon Neil S (@tweetsinlondon) reported

    @HSBC_UK Every time I call you, a recorded message tells me that you're experiencing higher than normal call volumes. Can you help me to understand what "normal" is, because you say this on every call.

  • ES_Entrepreneur Emma Sinclair MBE (@ES_Entrepreneur) reported

    hi @HSBC_UK. i have a business account. i’ve spent three days on hold to internet banking for over 95 mins each time FROM THE USA. chat says no one is available. help. this is so frustrating (and my phone bill will be insane) 😡

  • twobitcoder Bruce (@twobitcoder) reported

    Its seems to be impossible to actually get in touch with @HSBC_UK business banking. I think it's time to switch to a new business account.

  • LJEastwoodHorne Lorna Eastwood Horne (@LJEastwoodHorne) reported

    @HSBC_UK Unfortunately his hearing is so poor that he cannot manage phone conversations easily, even with his heating aids in. We are trying to find a way to manage his banking for him, but that is a security issue, and also impacts on his independence.