Is HSBC down in St Albans, Hertfordshire, England?
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The latest reports from users having issues in St Albans come from postal codes AL3.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Albans, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: St Albans, Harrow and London.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Mobile App | |
| Harrow |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
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HSBC Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺
(@SandraDunn1955) reported
from
Dunstable, England
@PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Will Cardale
(@will432455) reported
from
Welwyn Garden City, England
@HSBC_UK Hello, are your online banking services down at the moment?
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Stevebowes
(@Stevebowes3) reported
@HSBC_UK I have issues with fraudulent use of a debit card and have so far spent 4 hours trying to resolve the issue with 5 different staff. Do @HSBC_UK even care about fraud ? I think not !
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Interested
(@interested075) reported
@JamesMelville Tell @HSBC_UK that who are forcing me to upgrade my iPhone 6s or lose access to my funds, but yet claim to be complying with ESG principals.
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Kathy
(@kathybain1) reported
@HSBC_UK I have an issue with HSBC regarding my 85 year old mother and you not accepting a power of attorney. It's not so complicated, but before we go to the press I'm giving you the chance to have someone in a senior position at the bank to contact me, her daughter.
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Matt Harrington
(@MHarr_ington) reported
@HSBC_UK how can you operate a good service when you are told that to upgrade an account its going to be one and half hour average hold time plus similar to process the application!?! 3hrs is not good service.
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Katie Ling
(@KatieLing) reported
@sambakey @HSBC_UK I had problems the last couple of times I tried to pay my Tesco cc through the app. The HSBC app stopped working and wouldn't work again until I restarted my phone. Have to pay it via debit card now, there is defo a bug with the HSBC app as never had issues before
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The Common Sense Guy
(@strangetimes00) reported
@HSBC_UK Appalling customer service in York branch today. Went in to make large payment at 315. Sorry there's 3 people waiting and we close at 430, come back tomorrow (after special trip)! What business closes at 430 and doesn't open until 930. So, you're part time now?
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Will
(@sol_dev_will) reported
@HSBC_UK how long do you keep my secure key locked if I entered wrong answers? As your stupid circular messages to unlock just link to website and back to app in a pointless circle
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Sophie Irv
(@IrvSophie) reported
@HSBC_UK Am I able to go into a branch to dispute a payment in person? I’m struggling immensely to do with via the customer service line and I’m getting nowhere. They also told methey couldn’t dispute until 120 AFTER the payment, which is not correct? Thanks
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Linda Lodge
(@Lindalodge007) reported
@HSBC_UK is there a known issue with the app for IPhone XR users? App opens and immediately shuts