HSBC

Is HSBC down in St Albans, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in St Albans, Hertfordshire, England 04/25/2024 05:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (71%)

    Mobile App (71%)

  2. Website (10%)

    Website (10%)

  3. Login (8%)

    Login (8%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: Colindale, London, Stanmore, Welwyn Garden City, Enfield Town, Watford and St Albans.

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City Problem Type Report Time
United KingdomColindale Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • SandraDunn1955 🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported from Dunstable, England

    @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

  • will432455 Will Cardale (@will432455) reported from Welwyn Garden City, England

    @HSBC_UK Hello, are your online banking services down at the moment?

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • davey Davey 🇺🇦 (@davey) reported

    @scottgardner76 @HSBC_UK Agreed. This might be the final thing that makes me switch banks. I’ve been contemplating it for a while and I know of numerous banks who don’t have issues with iOS betas.

  • tmdvs Tim Davies (@tmdvs) reported

    @davey @scottgardner76 @HSBC_UK Same. It caught me off guard last year and I naively assumed HSBC wouldn’t muck it up again. Now suck without access to my account. legit considering using uSwitch to gain access, and get a cheeky 150 from some other bank for the pleasure.

  • byrnemark_j Mark Byrne (@byrnemark_j) reported

    @HSBC_UK When? I asked for a call back over 3 hours ago because of an improper query during a call from you - nothing. I have no access to digital banking. I am staggered by @HSBC_UK’s lack of response.

  • Raees_B Raees Bobat (@Raees_B) reported

    @HSBC_UK Hi, both my parents have had their cards declined/service not available when trying to pay for things/use atm - with sufficient funds in the account, any idea why this is!?

  • scottgardner76 Scott G (@scottgardner76) reported

    @owens_lee @RobbiewOnline @HSBC_UK Lee is right… It’s not even a glitch - The iOS version is checked on launch - HSBC are choosing to inconvenience their customers and are simply failing to add iOS 16 to the whitelist! They could add iOS16 and then push an app update to make it work!?

  • byrnemark_j Mark Byrne (@byrnemark_j) reported

    @HSBC_UK Great but in the meantime, I have no access to mobile banking and no one has called me as requested?

  • Elizabe36065140 Elizabeth Webb (@Elizabe36065140) reported

    @HSBC_UK a lasting power of attorney is in process but you might want to help an old lady who is now without a bank card or any means to buy food?

  • jmac99x John Macdonald (@jmac99x) reported

    @HSBC_UK urgent problem with a card. Phone lines say closed. No replies on app. Truly pathetic

  • byrnemark_j Mark Byrne (@byrnemark_j) reported

    @TheFCA trying to get @HSBC_UK to approve a transaction on my account. Asked lots of questions which I answered appropriately. Then asked about my tax status! Said this was improper question and asked for call back. No call and digital banking access suspended? Any advice?

  • jonbarnes10 Jon Barnes (@jonbarnes10) reported

    @HSBC_UK I have been trying to get through to your fraud hotline for over an hour. You website and mobile app just send me round in circles #fraud @BBCNews