HSBC

Is HSBC down in St Albans, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in St Albans, Hertfordshire, England 08/12/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (14%)

    Login (14%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: Barnet, London, Harrow and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnet Website
United KingdomLondon Website
United KingdomHarrow Login
United KingdomLuton Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • mammahun Anna Antoniou (@mammahun) reported from Tottenham, England

    @HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • SandraDunn1955 🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported from Dunstable, England

    @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • lara41311249 lara barstow (@lara41311249) reported

    @HSBC_UK My boyfriend hasn’t been able to log into his mobile banking for two days now, and still cannot access it, nor can he access his online banking. We need this to send our bills etc.

  • JupiterTrains trains of jupiter (@JupiterTrains) reported

    @HSBC_UK hi, I had a call with your Indian call centre about online access to my online mortgage account. They couldn't resolve it and said they would get IT helpdesk to call, but I haven't heard anything. Can you please let me know how to contact the UK based it help desk please

  • blueline00 Blue Line (@blueline00) reported

    @HSBC_UK terrible customer service. I get errors while attempting to add a payee. Via chat you tell me to call. 25 minutes waiting and then the call dropped. Now trying again but no one answers. #hsbc

  • CameronC66 Cameron (@CameronC66) reported

    @HSBC_UK I have been privately messaging you but not getting any replied I’m so annoyed can you please help!!!!

  • fars44577331 فارس (@fars44577331) reported

    @HSBC_UK I am from Saudi Arabia. I entered several forex companies and made a lot of profits, and then these companies take my profits. I want to know if I have accounts with you in the bank, so please help me. What is required of me

  • Bexj78 Bexter (@Bexj78) reported

    @HSBC_UK hello. I got a new mobile yesterday, transferred all my apps across but didn’t activate my HSBC app before I wiped my old phone. Now I can’t activate the app on my new phone as I can’t generate a secure key! Please can you help. 🤯😵‍💫

  • sfowler49 Scott Fowler (@sfowler49) reported

    @itvMLshow @ITV I've done a balance transfer to an @HSBC_UK credit card but they haven't paid off the other card. I've contacted them but been told it could take 10 working days for an answer. Not great, I tried to cancel the transfer but they insisted it was too late. Actually worried about it

  • MirandaDawe Miranda Dawe (@MirandaDawe) reported

    Absolutely bonkers/infuriating customer service from @HSBC_UK- first they do a random dispute on a payment I was happy to make then in trying to sort it I'm now onto my third call after first being cut off mid chat; then put on hold so long I went to the main switchboard- bizarre

  • GovloverMD Govlover MD (@GovloverMD) reported

    @HSBC_UK Yes, like how you stole @Bitchute ‘s money. It’s their money, not yours. Disgusting, greedy, activist bankers. I pray your house of cards comes crashing down as soon as possible.

  • timralph30 Tim C (@timralph30) reported

    @HSBC_UK @HSBC @JulieMarsonMP why do you have such shocking customer service? Five times been promised/phone call back fromsenior complaints managers … five times NOTHING!!!! Liars. Incompetent, inept and a shambles of a bank!Shame on you. 🤬Also breached equalities act 2010 😡