HSBC

Is HSBC down in St Albans, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in St Albans, Hertfordshire, England 04/12/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (15%)

    Transactions (15%)

  3. Website (14%)

    Website (14%)

  4. Login (14%)

    Login (14%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: London, Watford, Harrow, Finchley, Enfield Town and Tottenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomWatford Website
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • SandraDunn1955 🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported from Dunstable, England

    @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • will432455 Will Cardale (@will432455) reported from Welwyn Garden City, England

    @HSBC_UK Hello, are your online banking services down at the moment?

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • notcrowie Phil Crow (@notcrowie) reported from Harrow Weald, England

    @HSBC_UK Great. Let me add another twenty minutes to the problem.

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • pinkteapot3 Sarah Allen (@pinkteapot3) reported

    @HSBC_UK Help! From the new-look internet banking (on desktop), there is no longer a link to the GIC (Global Investment Centre). How do I get there to manage my ISA?

  • Rozinahussain5 Rozina hussain (@Rozinahussain5) reported

    @HSBC_UK wow ive been on hold 29 minutes and now blindly transferred on another hold after the lady said “give me one monent to read through the notes” really terrible service. 252888855. Can someone help me or do i need to continue to hold forever? I cant believe this

  • andy_hillier Andy Hillier (@andy_hillier) reported

    Hi @HSBC_UK is there a problem with your banking app? I can't seem to log in. Thanks!

  • Sassan_sir Sassan (@Sassan_sir) reported

    @HSBC_UK is there an issue with business app today. I’m trying to pay someone new and it keep crashing when I’m setting up the new payee.

  • WarrenH67351178 Warren Holmes (@WarrenH67351178) reported

    @HSBC_UK yet more Disability Discrimination from you - despite two complaints and compensation in respect of this matter. How come u can contact and chase customers and then not help them? telephone calls - no success. Appalling service - once again

  • iaanbutler Iaan Butler (@iaanbutler) reported

    @HSBC_UK your HSBCNet service seems to be down or not loading correctly.

  • MarianCrypto Crypto Yogi (@MarianCrypto) reported

    @HSBC_UK Why would you be putting any money into bank that support illegal deforestation and oil exploration?

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported

    Classy from @HSBC @HSBC_UK . Put me on hold. When operator came back line was awful. Asked if she could call back. Said no and just hung up. Business banking at its finest

  • cirenwines Phoenix Wines (@cirenwines) reported

    Massive thanks to @HSBC_UK who have decided to cancel our online banking whilst we were trying to report fraudulent transactions because the owner and staff were on the same chat, which is apparently a security breach... HSBC, never knowingly not screwing over a customer...

  • Lma69 Lala (@Lma69) reported

    @HSBC_UK shocking chat service; contacted twice today for 2 different issues, once on internet banking, once on app. Both times, customer service rep disappeared after my initial question. Have been a customer almost 40 years but will be voting with my feet if things dont improve