Is HSBC down in St Albans, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Albans, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: London, Hertford, Welwyn Garden City, Harrow and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Hertford |
Mobile App | |
| London |
Login | |
| Welwyn Garden City |
Login | |
| Harrow |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺
(@SandraDunn1955) reported
from
Dunstable, England
@PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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David Webster
(@trigwebster) reported
@HSBC_UK when will you fix your app so that it works with iOS 16 beta? All my other apps including banking apps work!
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scarlett
(@scarIettklss) reported
@HSBC_UK hello, you blocked my card!! i’m travelling abroad and now have no access to my account. i have no access to money! help. i can’t call you because i am abroad and I don’t have a sim card
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Sue Cooke
(@sucooke) reported
@HSBC_UK So, after waiting 19 minutes and finally speaking to someone, they put me on hold. After a couple of minutes, I was cut off. And you call this customer “service”! Lack of service, more like. Unacceptable.
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Myaaa
(@Myaaa30503902) reported
@HSBC_UK I have sent money abroad to my sister and it has been more than a week since she has not received the payment. I rang the call center and was on hold for more than an hour and when my call got connected the lady cut the phone on me. Appalling service.
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clare mckeague
(@mckeague_clare) reported
@HSBC_UK complaint 9 Aug and still waiting to be told when I will hear from you. Your website:where we need to look into your complaint in more detail we'll send you a response within 5 working days. This will explain When you can expect to hear from us again. Shocking service
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Gregory
(@GregoryGrimble) reported
Continuous and very unnecessary professional abuse from @HSBC_UK Even a Lawyer hasn't ever dealt with this amount of blatant disregard of a customer who also happens to be less abled. Abysmal.
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James Kirby
(@JamesKThanet) reported
@HSBC_UK your app does not work on iOS16, meaning not only am I unable to use the app for my banking, I am also unable to use your website at my desktop, as the app grants the digital key. Please advise when this will be resolved, as I do need access to my account.
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V Man
(@Verno1983) reported
@HSBC_UK customer support is absolutely shocking. I always thought they were one of the best banks out there but beginning to think otherwise. Might be time to switch banks 🤔
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sgoldsmith64
(@sgoldsmith641) reported
@HSBC_UK trying to book an appointment online to attend local branch, got a message saying 'error' 'relaunch'. Called customer service, got someone in Asia hardly spoke English and hadn't a clue how to book me an appointment. Chat not working either. How dare you 😡
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Amy Allington
(@allington24) reported
@HSBC_UK how can I order a new secure key please when it asks me to log in but I can’t as I don’t have the secure key to log in ?