Is HSBC down in St Albans, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Albans, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (14%)
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Transfer (7%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: London, Harrow, Finchley, Enfield Town, Tottenham and Golders Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Login | |
| London |
Transfer | |
| London |
Mobile App | |
| Harrow |
Mobile App | |
| Finchley |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺
(@SandraDunn1955) reported
from
Dunstable, England
@PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl
(@NoseInTheDirt) reported
@HSBC_UK another one here who can’t get access to mobile banking this morning. Disappointing, since I transferred my account to you after >20 years at @bankwithsmile because they couldn’t deliver a consistent service either. Exasperated.
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Graham Hansford
(@TheHonestOne65) reported
@HSBC_UK Your banking app is not working on IPhone currently as it keeps on coming up with an error message. Message says Can’t connect to HSBC network and check your device settings. Have you got an issue with the app this morning?
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paul mckenner
(@pompey51) reported
@Nexus6_Tyrell @HSBC_UK Issue with HSBC
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Roy 🪐
(@Nexus6_Tyrell) reported
@HSBC_UK mobile banking app is down. Getting the same error message re unable to connect. Not due to my device or internet connection.
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Dhaval Joshi
(@DhavalJ37178539) reported
@HSBC_UK hi why your mobile banking app not working?
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Dandria
(@dandria9870) reported
@HSBC_UK I cannot access my Internet banking via app. Getting error message, not connecting due to no Internet...check wfi. Desperately need access
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Lee
(@Suffolk_boy_) reported
@HSBC_UK mobile banking app is not working?when will this be fixed? Frustrated 😡
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Jane Eyre
(@jfeyre) reported
@HSBC_UK i cannot log into banking app over Wi-Fi. I get error message. Is there a problem with app
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RATHER DRUNK
(@DrunkRather) reported
@HSBC_UK @jbellshaw I have this problem today. Never had issues before. Concerning if it’s been around since 2018
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Chris Dickens
(@dicko_33) reported
Hi @HSBC_UK is there any update on the banking app at all please? Not being able to access online banking is a bit of a pain