HSBC status: access issues and outage reports

Problems in the last 24 hours in Tottenham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Tottenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tottenham, England

The most recent HSBC outage reports came from the following cities: City of London.

City	Problem Type	Report Time
City of London	Mobile App	2 months ago
Woodford Green	Mobile App	3 months ago
City of London	Website	3 months ago
City of London	Mobile App	6 months ago
City of London	Mobile App	6 months ago
Golders Green	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Tottenham, England

Latest outage, problems and issue reports in Tottenham and nearby locations:

• 
  Fatih Çekin (@GuideOfLondon) reported 26 seconds ago from Enfield Lock, England

  @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

• 
  thewolfofcrypto.eth (@0x013F6DAF2fc89) reported 2 minutes ago from City of London, England

  Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

• 
  Stanislav Rastvorov (@StanislavRH) reported 2 minutes ago from Camden Town, England

  But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

• 
  Jools Sampson (@reclaimyourself) reported 2 minutes ago from Tottenham, England

  @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 5 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  TNR PHOTO (@TNRphoto) reported 5 minutes ago from Enfield Lock, England

  @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

• 
  Aleks (@alekscz1) reported 5 minutes ago from City of London, England

  @HSBC_UK a beg fix your app

• 
  Fatih Çekin (@GuideOfLondon) reported 6 minutes ago from Enfield Lock, England

  @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

• 
  Aled Smith (@AledSmith) reported 19 minutes ago from Camden Town, England

  @HSBC_UK looks like your call back function is broken

• 
  Fatih Çekin (@GuideOfLondon) reported 21 minutes ago from Enfield Lock, England

  @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

• 
  Chrissy H 🏳️‍🌈 (@Chris_1987) reported 29 minutes ago from Camden Town, England

  Honestly @HSBC_UK are terrible when you’re in need of help

• 
  Anna Antoniou (@mammahun) reported 29 minutes ago from Tottenham, England

  @HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever

• 
  فرانتشيسكو (@tercumanFLB) reported 34 minutes ago from Islington, England

  @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

• 
  Varun Khanna (@vk225) reported 40 minutes ago from Camden Town, England

  @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

• 
  Aled Smith (@AledSmith) reported 44 minutes ago from Camden Town, England

  @HSBC_UK are you having a system issue - please admit

• 
  Henrique Costa Neves (@henriquebacksno) reported 45 minutes ago from Camden Town, England

  @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

• 
  Nilema (@NBJNiloo) reported 46 minutes ago from Tottenham, England

  @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

• 
  Baby J (@DisneyDreamer30) reported 50 minutes ago from Tottenham, England

  @HSBC_UK Really not appreciating the lack of help from your chat team.

• 
  Fatih Çekin (@GuideOfLondon) reported 54 minutes ago from Enfield Lock, England

  @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

• 
  Martín Chamarro (@martinchamarro) reported 57 minutes ago from Hackney, England

  @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nomad (@_londontrader_) reported 3 seconds ago

  @HSBC_UK crap service

• 
  Simon Laskey (@SimonLaskey) reported 1 minute ago

  @andyward1964 @HSBC_UK Same issue.

• 
  Superficialsupermum (@superficialmum) reported 2 minutes ago

  @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!

• 
  Swim Sistas (@swimsistas) reported 4 minutes ago

  @HSBC_UK The banking app is not working and that means that also the online banking is also inaccessible. How can we access an account?

• 
  :) (@mightselldrugs) reported 5 minutes ago

  @kyle213187 @HSBC_UK I think it's a glitch

• 
  Ben (@Ben38695291) reported 6 minutes ago

  @HSBC_UK plz help . I have lost my card and am trying to log into online banking to get a new one issued but can’t remember my details - to reset it asks for details I don’t have (sort code etc - which are on my card!) plz help me get some way of accessing my account

• 
  Jag Hir (@jaghir) reported 6 minutes ago

  Numerous @HSBC_UK Premier and Business bank accounts with substantial sums held. Your staff cannot confirm our relationship manager contact info and decline a new bank account to sit alongside our others! Ridiculous poor service with zero consideration.

• 
  Elizabeth Hume (@ElizabethHume) reported 7 minutes ago

  @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

• 
  Polly1954 (@Polly004f) reported 8 minutes ago

  @HSBC_UK My question was how to log in without a qr code. How can I scan a qr code when using the device with the scanner to try and log on to the website. For clarity I only have one device.

• 
  Escapeartiste (@MelliardAmanda) reported 10 minutes ago

  I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor