Is HSBC down in Enfield Lock, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (17%)
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Login (14%)
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Transactions (13%)
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Transfer (1%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent HSBC outage reports came from the following cities: Wembley, London, Golders Green and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Login | |
| London |
Transactions | |
| Golders Green |
Mobile App | |
| London |
Login | |
| London |
Transactions | |
| Hackney |
Website |
Community Discussion
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HSBC Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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ClareLawrence
(@ClareLawrence) reported
from
Poplar, England
@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Kearney
(@LisaKea84738702) reported
@HSBC_UK Just been informed no bank statements can be automatically produced on my account as there have been only credits and no debits during the last five months. It would have been good customer service to let me know when this commenced - but this isn’t you!
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David tatton
(@tatton_david) reported
@HSBC_UK Supporting companies like red industries that are poisoning the people of Newcastle under lyme and stoke on trent and its major hospital with its landfill its all over their website cancel your bank accounts people of Staffordshire in support of the people on the tips door step
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Val S
(@valsgolightly) reported
@HSBC_UK my mobile died. I had to use my old phone to set up the app on my new phone which I can’t do. I was able to generate a code via my email then asked to create another code via sms to a number which is inactive . Now I can’t log on to online banking due to this. Help!
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💜 DAZ 💜
(@daz4126) reported
@HSBC_UK Why should I have to waste my time going into a branch to sort out your incompetence? I still haven’t received this after a week. How hard is it to post a letter?? Not impressed at all with the service so far…
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Val S
(@valsgolightly) reported
@HSBC_UK I live abroad but believe I’m not allowed to have a non UK number on file for security. My account is barely active bar the odd payment for a kindle book on my still active Amex card. I’ve been on hold for 20 minutes with customer service...
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Stephen Simmonds
(@simmondsswis) reported
@HSBC_UK I have just spent over an hour on hold in an attempt to speak with your fraud department. Appalling customer service to a loyal customer of over 44 years. Please contact me. Thank you.
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Meo415
(@meo415_) reported
@HSBC_UK How do I get mobile notifications for my account? It does not seem to be working. I have notifications turned on for the HSBC app in my IOS settings. I have DM’d you.
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Jax
(@ja54kki) reported
@trudiebakescake @HSBC_UK They’re getting craftier. The only time I nearly got duped was a message on the computer about a virus ( Apple) . I rang the number but said I’d ring them back when they wanted access to the computer. Rang the legit Apple number and of course it was different.
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No1simmo
(@No1Simmo) reported
@HSBC_UK have you got problems transferring current accounts? I have been waiting a long time and communication is terrible 😞