HSBC

Is HSBC down in Enfield Lock, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Enfield Lock, Greater London, England 11/04/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent HSBC outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomBarnet Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • Karashgould Carol Gould (@Karashgould) reported from Paddington, England

    Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • trvynicolas Nick (@trvynicolas) reported from Epping, England

    @HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • mammahun Anna Antoniou (@mammahun) reported from Tottenham, England

    @HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • ClareLawrence ClareLawrence (@ClareLawrence) reported from Poplar, England

    @HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • grudelsud 𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England

    @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @HSBC_UK Really not appreciating the lack of help from your chat team.

  • Karashgould Carol Gould (@Karashgould) reported from Paddington, England

    Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • FreakyCyclist Kashaf Chaudhry (@FreakyCyclist) reported

    @HSBC_UK A little confused. Have Halifax mandated that everyone must put their pronouns on their badge or that they support workers that would like to?

  • WorkplaceMan Campaign for Male Equality in the Workplace (@WorkplaceMan) reported

    @HSBC_UK Your social media team are absolute heroes, HSBC. Sacrificing nothing, to virtue signal and rally against a non-existent problem in retail banking.

  • 62_Continental Model 18 Fordor Deluxe (@62_Continental) reported

    @HSBC_UK **** all the way off with that ****.

  • wildlifefan20 GB 🌱 (@wildlifefan20) reported

    @yrhenwrach @HSBC_UK Just switched to Nationwide, took about 10 mins & I get £100! I’ve wanted to change for a long time, they are a terrible company.

  • s_maczkowski stef ◣ ◢ (@s_maczkowski) reported

    @HSBC_UK Firstly, fix the hair trigger fraud alert algos, they aren't working. Secondly, can you please have someone sort out my app working properly, as you should have designed and tested for when you built it.

  • Joxytales Menopausasaurus Rex🦕🦖 (@Joxytales) reported

    @HSBC_UK Can i be myself as a customer?

  • EamonnB65 EamonnB (@EamonnB65) reported

    @HSBC_UK Well HSBC, I’m disgusted with you. I’m an HSBC customer and I need to renew my mortgage next month. I don’t do business with pathetic woke snowflakes, so I’ll be looking elsewhere. Goodbye.

  • EmeritusSgt 🇬🇧 The Oracle.🇨🇿 (@EmeritusSgt) reported

    @HSBC_UK Don't force these things down other peoples throats.

  • TootHillMedley Lois Addy (@TootHillMedley) reported

    @sarinhamac @HSBC_UK Implicit in that pretence is disdain for the customer base, without whom, there is no business. Also implicit is the value judgement that a different set of ideas is so beyond the pale that it makes the holder of such ideas unsuitable as a customer. Imagine a baker refuses to

  • iainpdooley Iain Dooley (@iainpdooley) reported

    @HSBC_UK My pleasure! I ditched your branches this year for more flexible Post Offices after being messed around by your declining service. Longer opening hours, including Saturdays you no longer cover, and a counter service that's been removed from 2 of my 3 local HSBC branches. D minus.