Is HSBC down in Enfield Lock, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Newham, Tower Hamlets, Walthamstow and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transfer | |
| London |
Transfer | |
| Newham |
Mobile App | |
| London |
Mobile App | |
| Tower Hamlets |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Karlene
(@Karleneno1) reported
@HSBC_UK Then to be asked the most inane and unverifiable questions by patronising “agents” a total **** show
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Gixersix
(@gixersix) reported
@HSBC_UK No updates pending. It seems to have stopped working since the app update x2 days ago
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Jon Humphries
(@JDHL18) reported
@HSBC_UK having problems with your mobile app tonight. It didn't send an activation code and I had to ring in to reset my account. Not good.
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Pip’s $300 Trillion Reset 😀
(@or_pip) reported
Hi @HSBC_UK - I am a Premier customer, and wondered if there’s any complimentary mobile phone insurance provided to me. NB: I don’t need to make a claim, just wanting to understand if I have this benefit as a Premier account holder. Thx
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK week later and still waiting for the complaints dept to reply to me ..my god how busy must they be with customer complaints ..I'll give you a few months to reply as you must have sooooooo many complaints ...
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Manny de Jesus
(@Manny_d_J) reported
@HSBC_UK it’s impossible to get through to your fraud call center. Waiting in excess of half an hour on three different days / times.
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Jon Humphries
(@JDHL18) reported
@HSBC_UK Cheers. Got in online but still going round in circles with the mobile app. I'll stick to the Web access ta
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Dave Hiley 🇪🇺 👟 🍰☕
(@davidhiley75) reported
@HSBC_UK Just tried to find out why my mortgage payment has gone out 2 weeks early only for the not particularly pleasant "customer service" operator to fob me off saying she won't help without sort code and account number which I don't know as I bank elsewhere! Not happy.
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clive
(@clivegonsal) reported
@HSBC_UK worst bank to deal with uk. They have locked me out of my account and I don’t have access to funds.
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK Your having a laugh arnt you !! Have you idiots ever heard of a thing called "customer service"" you should GOOGLE it , may leatlen something you know NOTHING ABOUT