Is HSBC down in Enfield Lock, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (15%)
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Login (11%)
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Transactions (9%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent HSBC outage reports came from the following cities: Barnet and London.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Website | |
| Barnet |
Website | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Richard E B
(@RealRichieB) reported
@HSBC_UK hi. I've locked my app on my new phone. When I try to log in via online banking it wants my secure key to unlock. The secure key is on the app I'm locked out of. I can't now get on either. Help.
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Kirstin Gifford
(@KikiG1973) reported
@HSBC_UK @HSBC I have been on the phone for two hours and keep getting cut off - you've frozen my account need help
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mondoinwath2.0
(@mondoinwath2) reported
@HSBC_UK @Shelter stop with the woke ****. least oppressed group in society. when you going to promote white people, you know, the one who created your bank?
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Ada Offonry
(@adaoffonry) reported
@HSBC_UK 1) I’ve been a customer for over 20 years, but after the way I’ve been treated recently,I think it is time for me to take my business elsewhere. There are multiple reasons for my frustrations but the last straw is one of your phone operators being rude to me today
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Preriit Souda
(@preriit2131) reported
@HSBC_UK I have been calling for almost an hour and seems like your call centers are simply sleeping. Pathetic useless service
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Rav
(@ravneetksingh) reported
@HSBC_UK the responses I am getting after weeks of trying is ridiculous. #hsbc. Absolutely appalling service. I have been totally failed as a customer
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Liz Quentin
(@Lizqm) reported
@HSBC_UK after I don’t know how many calls to set up a secure key for an InvestDirect account,I complete the complaints form and then that page is not available! I guess you might eventually send me the letters you want me to read online as I certainly can’t access them online!!
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Ruel Hormillosa
(@mc_leor) reported
@HSBC_UK @Seancharles1234 My mobile apps asking me to update but it wont go through, this is happening for a couple of days now. I can't log in to my mobile banking.
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Richard Firth
(@RichardMFirth) reported
@HSBC_UK Thanks for your help. They say there isn't an issue so I'm going to leave it til tomorrow and try again
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Amanda David
(@LondonGAT) reported
Mind-bendingly awful customer service from @HSBC_UK - I have reported three unauthorised transactions totalling over £25k. Their response (after 45 mins on hold)? Allow them to debit and then call back, or they will stop my card while they investigate for two weeks. 🤯🤯🤯