HSBC

Is HSBC down in Newham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newham, Greater London, England 01/31/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (19%)

    Transactions (19%)

  3. Login (13%)

    Login (13%)

  4. Website (11%)

    Website (11%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Newham, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Golders Green, Islington, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomGolders Green Transfer
United KingdomIslington Transactions
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • MattSav7 Matt (@MattSav7) reported from Barnet, England

    @HSBC_UK I have a problem that I need to resolve urgently.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JuliejMillar julie millar (@JuliejMillar) reported

    @ajayf86 @HSBC_UK Hi AJ, I'm having the same problem

  • JuliejMillar julie millar (@JuliejMillar) reported

    @HSBC_UK @ajayf86 I'm having the same problem

  • GeneralBeave Genevieve Kibby (@GeneralBeave) reported

    @HSBC_UK @Ed_Hammond101 Hi - did you get any help or is still a case that we need to wait for an update to appear in the App Store?

  • MrConnor22 Connor (@MrConnor22) reported

    @HSBC_UK does the app now support 2 devices linked or are we still in 1993?

  • Smithsonadam Adam Smithson (@Smithsonadam) reported

    @HSBC_UK could you explain why your HSBC mobile banking app has suddenly stopped working on my google pixel 6 pro. you've not answered emails querying this and why this has been ongoing for at least 5 days?

  • MrConnor22 Connor (@MrConnor22) reported

    @HSBC_UK does the app support 2 devices now or are still in 1995?

  • amitagarwaluk Amit Agarwal (@amitagarwaluk) reported

    @HSBC_UK Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last three months and I don’t know where my money is and now customer service not even responding any more . Is this how you treat your customer

  • EHTBSF Ed (BSF) (@EHTBSF) reported

    @HSBC_UK the app keeps crashing on iOS 15 now on the iPad and iPhone - I can’t pay my bills or check if I’ve been paid. Stop green washing with @COP26 posts pretending like you care and fix the damn app

  • amitagarwaluk Amit Agarwal TJC (@amitagarwaluk) reported

    Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last three months and I don’t know where my money is and now customer service not even responding any more . Is this how you treat your customer. @HSBC_UK

  • surreykiwi Rachael (@surreykiwi) reported

    @HSBC_UK do you have a fix yet for your mobile banking app so that it’s compatible with iOS 15? My phone forced an upgrade last night & I can no longer access my accounts. Please advise.