HSBC status: access issues and outage reports
No problems detected
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Ilford, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- The most recent signal from this area was received Jul 24, 7:50 AM GMT+1.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ilford, England
The most recent HSBC outage reports came from the following cities: Hackney, Newham, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Mobile App | 4 days ago |
|
Newham
|
Mobile App | 12 days ago |
|
City of London
|
Withdrawals | 2 months ago |
|
City of London
|
Mobile App | 4 months ago |
|
Woodford Green
|
Mobile App | 5 months ago |
|
City of London
|
Website | 5 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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๐๐๐๐๐๐ ๐ฐ๐๐๐๐ ๐ช๐บ (@grudelsud) reported from Islington, England@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Josh (@aulakj) reported from Poplar, England@HSBC_UK hi Iโm getting an error code (api 103) when logging into the app. Any advice?
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Anna Antoniou (@mammahun) reported from Tottenham, England@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Baby J (@DisneyDreamer30) reported from Tottenham, England@HSBC_UK Really not appreciating the lack of help from your chat team.
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ูุฑุงูุชุดูุณูู (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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ClareLawrence (@ClareLawrence) reported from Poplar, England@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK Iโve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasnโt last week! This isnโt a great service!
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Nilema (@NBJNiloo) reported from Tottenham, England@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, EnglandAnnoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as โfraudulentโ and block it. #Banks are the real fraud #Crypto is the future
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Marius Fanu (@mariusfanu) reported from East Ham, England@HSBC_UK Iโm actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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King ๐ David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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James Tewes (@James_Tewes) reported from Poplar, England@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Jools Sampson (@reclaimyourself) reported from Tottenham, England@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Martรญn Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Alex ๐๏ธ (@AlexKLMan) reported from Romford, England@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Awenaio (@awenaio) reported@HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.
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Neil Sweeney (@NeilSweene20948) reported@HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments
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joon6553 (@joon6553) reported@HSBC_UK Hi, I'm trying to log in to my account, but the verification code is being sent to my old UK phone number which I no longer use. I am currently in South Korea and need to update it to my Korean phone number. Could you please advise how I can resolve this? Thanks!
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Manda ๐ต๐ธ ๐ (@mandacfc) reported@HSBC_UK I am not willing to respond privately. I have wasted a month of my life trying to get help from you. I am in process of removing every client from your business. It is shocking the service I have received
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Novel Idea (@ideas_novel) reported@HSBC_UK No warning at all โ tried to sign in & my acnt was suddenly suspended & with Account Review Team. Phone banking says I'm now "unverified" so can't discuss it. Forced to travel 25 to branch. 0 communication. Avoid banking with #AvoidHSBC
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Alex Roebuck (@AlexRoebuck) reported@HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. Iโm lead to believe this was a glitch - will you be issuing a follow up to confirm?
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Di- Rect..๐๏ธ๐ฎ๐ฑ๐ฌ๐ง(To The Point) (@ReformedMr) reported@HSBC_UK Why oh why when I call your service, first of all your employee canโt even say my surname correctly and they canโt even deal with what I asked for. An absolute total waste of time dealing with offshore employees. Why canโt I speak to somebody from the United Kingdom?
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Mark (@MorganMF9867) reported@HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.
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Dawnin 27/9@LFCโคโฝ๏ธ ๐บ๐ฆ๐ป (@dawniedavidson) reported@HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info
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just Lyn (@Lyn_1969) reported@HSBC_UK unexpected payment showing in balance forecast, is this a glitch in your system??