HSBC

Is HSBC down in Ilford, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ilford, Greater London, England 05/05/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (17%)

    Website (17%)

  3. Login (14%)

    Login (14%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Golders Green, Southwark, Abbey Wood, Brentwood, Hackney and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomSouthwark Mobile App
United KingdomLondon Transactions
United KingdomAbbey Wood Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • krist0ph3r Kristopher Noronha (@krist0ph3r) reported

    dear @hsbc_uk your mobile banking keeps turning off notifications for card transactions. I can't trust your app if I can't rely on being informed when any transactions are made on my card. this has been broken for at least a year!

  • danielrblake Dan Blake (@danielrblake) reported

    @HSBC_UK Thank you. My question was why in 2022 can’t you just access it in online banking. Seems crazy to have to phone and request it gets posted.

  • OrchardMan58 Mike Collier (@OrchardMan58) reported

    @firstdirecthelp Unfortunately my local @HSBC_UK closed it's counter service some time ago. Are you no longer part of HSBC?

  • 1mfmk Farhan Masud Khan (@1mfmk) reported

    @HSBC_UK Now called again for an explanation and waited another 40 mins - the agent said the system doesn’t show any update! HSBC service at its best!

  • CarryOn90s Carry On 90s (@CarryOn90s) reported

    @HSBC_UK why can I not add a new payee and get error 503?

  • jmwmsw jow (@jmwmsw) reported

    @HSBC_UK can someone help my daughter who has been trying to open a student account since Sept. It has been ‘sorted’ 3 times by HSBC staff but still no account!?

  • Patrick38028816 Patrick Sunday (@Patrick38028816) reported

    @mnkyho @HSBC_UK If you need help kindly message @web_cyber1 on Instagram. He can assist you on any compromised, deactivated, hacked or suspended account

  • CryptoVapour Crypto_Vapour.sol (@CryptoVapour) reported

    @LayahHeilpern The bad part is @HSBC_UK I had no issues with card payments or bank transfers to @FTX_Official All other exchanges I had issues. Luckily I only bought and then withdrew.

  • liane_chalmers Liane Chalmers ❤️🏳️‍🌈✝️🙏 (@liane_chalmers) reported

    @HSBC_UK why have been on the phone for over an hour, passed to 4 different people and now been put back to the original log in place so back on hold for an agent again!

  • ADIEUcourtier ADIEU Courtier (@ADIEUcourtier) reported

    Why did @HSBC_UK chose to put 35m in rubbish @monese, the dwarf of neo banks ? The complete @monesehelp support and compliance departements are falling apparts, unable to curb customers infuriation.