Is HSBC down in Ilford, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ilford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (60%)
-
Login (18%)
-
Website (15%)
-
Transactions (5%)
-
Transfer (3%)
Live Outage Map Near Ilford, Greater London, England
The most recent HSBC outage reports came from the following cities: Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Woodford Green |
Mobile App | |
| City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
-
Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
-
Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
-
YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Howroyd
(@HowzaDoo) reported
@HSBC_UK The message was saying your servers were down?
-
𝐉𝐚𝐦𝐞𝐬 𝐒𝐞𝐥𝐛𝐲
(@jamesselby) reported
Have to say @HSBC_UK Business support is shocking. No response on chat, 20mins+ on hold with not even a queue position given. #CustomerService #Banking #HSBC
-
Emma Smith
(@former_fatty) reported
@HSBC_UK when I generate a security code on my banking app to log in on a desktop it isn't recognised. I can't log into my banking app either
-
Martin Howroyd
(@HowzaDoo) reported
@HSBC_UK online banking down again, what is happening?
-
notsyor
(@notsyor) reported
@HSBC_UK Your customer service is a joke. I was asked to provide my card number, but that is what I was ringing about I DONT have one!!!
-
Travis Newton
(@ntrav99) reported
@HSBC_UK ...has pushed me down that path for the last decade you don't seem that fussed at all when it comes to rectifying the situation. You're an organisation with a multi-billion pound turnover! This whole thing smacks of you not being bothered! There isn't even a mention of it...
-
Matthew Greensmith
(@MGBeardy) reported
@ntrav99 @HSBC_UK @ntrav99 Hey mate, I had to call them in the end as I needed to make a transfer. We did a reinstall but you need to be on the phone with them to get a new Secure key. Just speculation but the app has been overhauled so whatever process is supposed migrate on our phones is broken
-
Ruth Gardner
(@Ruthie_1984) reported
@HSBC_UK when will you unlock my account or come back to me regarding my complaint?!No update,no access to my own money,no help from anyone. Amounts to theft!!!!
-
Jen Hughes
(@Jmarielife) reported
@HSBC_UK why provide a phone number for new customers if the first thing the automated voice asks is for your details which you don’t have because you aren’t a customer yet and without can’t get any further?!
-
Ande Gregson
(@AndeGregson) reported
Dear @HSBC_UK you have an appalling customer service desk for business customers trying to report fraud on their account … bounced around three departments … unbelievably poor … you will lose a customer very soon :(