Is HSBC down in Ilford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ilford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Ilford, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Barry
(@KJBARRY67) reported
@HSBC_UK @HSBC @HSBC_UK - just given up trying to get through to your Mortgage Service Centre on 0800 085 2482 after 3 attempts and over 3 hours on the phone today. Shocking customer service! Will try again tomorrow and hopefully someone will actually answer the phone
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Matthew Gunter
(@mattys68) reported
@HSBC @HSBC_UK @MoneySavingExp Spent over 2.5 hours on hold today to discuss a Section75 claim. I had to give up in the end. Awful customer service. Plus.. I had to listen to the same 30 second music clip on loop for the entire time.
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Dane Park
(@danepark36) reported
@firstdirecthelp Hey guys! Could you please update your app to support the new iOS 15 framework? It’s not working on any of my devices since the update… @HSBC_UK you also appear to have this issue since you’re the same ;)
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Clairness
(@clairness) reported
@HSBC_UK the most frustrating BTL application ever! I’m already a customer! Now the document uploader states I have no open cases?! Please help before I pull my hair out!
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Gordon Allan
(@GordonA6) reported
@HSBC_UK the world's worst bank. Shocking customer service, fraudulent transactions which they couldn't care less about, business definitely going elsewhere. #scamartists
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xJames
(@xJ4MEZ) reported
@HSBC_UK please can you DM me? I have a problem with my account
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Deborah is a 🐝🇬🇧🇺🇸
(@debbiec35437378) reported
@HSBC_UK @Cambridge_Uni Why don’t you support all colours and not just black everybody deserves a chance to excel all you do is drive an even bigger divide and that shows the quality of your intelligence
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Gavin Murray
(@GavinMurray1) reported
@HSBC_UK - why not invest some of those billions of profit in employing web designers that make your mortgage website actually work or hire enough people to actually answer the phone. Pathetic.
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Richard Copley
(@AnaxasUK) reported
Trying to report a security concern on my bank account; no published numbers work; a number of circular processes that ask me to call the number I've called; turns out the bank is closed till Monday (even though it claims 24/7 service). How seriously are they taking it? #hsbc_uk
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David Brown
(@djb8111) reported
@HSBC_UK @Cambridge_Uni Working class white boy? Tough.