HSBC

Is HSBC down in Ilford, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ilford, Greater London, England 12/26/2024 18:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Login (14%)

    Login (14%)

  3. Transactions (8%)

    Transactions (8%)

  4. Website (8%)

    Website (8%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Newham, Tower Hamlets and Walthamstow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transfer
United KingdomLondon Transfer
United KingdomNewham Mobile App
United KingdomLondon Mobile App
United KingdomTower Hamlets Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • AlexRM Alex (@AlexRM) reported from Victoria, England

    @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • MattSav7 Matt (@MattSav7) reported from Barnet, England

    @HSBC_UK I have a problem that I need to resolve urgently.

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • gibosity Daniel Gibney (@gibosity) reported

    @HSBC_UK I've had my moments with you guys, but credit where it's due - lost my security device and called HSBC to order a new one. Expecting a long hold time and drawn out process, I was very happy to have a team member help me set up the digital banking app....

  • LauraVousden LV (@LauraVousden) reported

    @HSBC_UK it is so annoying that three of the branches closest to me are not open on weekends and close at 15:30 on weekdays. How do you expect working people to be able to use your services in person??

  • Angelmouse72 Angela Duce (@Angelmouse72) reported

    @HSBC_UK are your online payment systems down?

  • VegaSS76 Vega S (@VegaSS76) reported

    @HSBC_UK @HSBC_Sport hi, im trying to open global money, getting error message, have been trying to get assistance fir days via chat but very unhelpful and unable to assist! What should I do?

  • KisssNBumFlicks Cherry B (@KisssNBumFlicks) reported

    @HSBC_UK AGAIN your systems are down!!! And now I can't transfer money to get a uber so i have to walk or wait 25mins for a effin bus I am pissed off😡😡😡😡😡😡😡😡

  • MartinFeld1945 Martin Feld (@MartinFeld1945) reported

    @HSBC_UK is there a problem with HSBC Debit card payments. Getting failure to authorise on a Amazon purchase

  • zmpike Zmpike (@zmpike) reported

    @HSBC_UK do you have issues today? Both my son and husband are unable to use tap or pin function to pay for anything this morning

  • SmoutsAbout Laura (@SmoutsAbout) reported

    @HSBC_UK Well it’s 46 minutes of my life I won’t get back. It’s really not good enough, whatever time of day you call, the excuse always seems to be an ‘unusually high number of calls’. I would suggest your problem is the unusually low number of call handlers.

  • Amandalervy Amanda Lervy (@Amandalervy) reported

    6 days still no resolution @HSBC_UK very disappointed :( customer service

  • lkIRFtIhlihXalD Blowater🌕 (@lkIRFtIhlihXalD) reported

    1/2 @HSBC_UK the ombudsman of UK at the end finding that this FUD banker reckless to put her honorable customer - me on CIFAS UK List. @HSBC_UK agree to withdraw.