HSBC

Is HSBC down in Ilford, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ilford, Greater London, England 05/25/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (22%)

    Website (22%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Golders Green, Southwark and Abbey Wood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • stokieisleofman dave plant (@stokieisleofman) reported

    @mouthwaite @HSBC_UK Problems for me to been with them years keep getting locked out on main site mobile site ok but Does not allow you to put payees on site which is a damn nuisance

  • Candice25989107 Candice (@Candice25989107) reported

    @HSBC_UK At this point - its clear nobody actually works there and have no access to anything.

  • Dinx53599371 Dinx (@Dinx53599371) reported

    @mouthwaite @HSBC_UK Try First Direct. An online bank. Customer service is second to none. Wouldn't go back to a high street van again.

  • CKablooie CalvinKablooie (@CKablooie) reported

    @HSBC_UK @mouthwaite They sent me the exact same message then did **** all

  • ShShena0047 Shena & YES I #BackBoris! (@ShShena0047) reported

    @mouthwaite @HSBC_UK Personally, I love having live chats or live video calls with @Barclays on their app! Never been an issue tbh. Always been able to solve problems. Then again, I never carry cash or deal with cheques or anything like that.

  • tamlaking Pams’ Labrynth (@tamlaking) reported

    @mouthwaite @HSBC_UK First Direct is part of HSBC but they consistently rate best for customer service plus you get £120 if you join!

  • Tealey30 Mark Teale (@Tealey30) reported

    @mouthwaite @HSBC_UK Just done the same and moved to Halifax, HSBC closed the local counter service. If I want to be able to talk to somebody face to face I expect a service

  • Candice25989107 Candice (@Candice25989107) reported

    @HSBC_UK if you are thinking of banking or investing - I would warn you that they will steal from you and have a thousand excuses why for some reason a bank can’t access money.

  • KennyTBone1 Kenny Twaites (@KennyTBone1) reported

    @mouthwaite @HSBC_UK I knocked them on the head too, Tamzin. Customer service gone thru the floor!

  • morm333 Sam m (@morm333) reported

    @mouthwaite @HSBC_UK I’m with you, I used to work for them and I think they’re the worst of all the banks when you’re trying to get something done. You can’t speak to them direct and when you do you are made to feel like a criminal trying to access your own finances!