Is HSBC down in Ilford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Login (12%)
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Website (10%)
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Transactions (8%)
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Withdrawals (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent HSBC outage reports came from the following cities: Dartford, Fulham, Barnet and London.
City | Problem Type | Report Time |
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Mobile App | ||
Login | ||
Website | ||
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Mobile App |
Community Discussion
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HSBC Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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seiferxin (@seiferxin1) reported from London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Alex 🀄️ (@AlexKLMan) reported from Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Adrian Hansel (@adrianhansel) reported from Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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King 👑 David (@KingKawika93) reported from Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Nilema (@NBJNiloo) reported from Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Stephen Hines (@hines_stephen) reported from London, England
@HSBC_UK @PostOffice Can either of you help?
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Matt Cartmell (@MattCartmell) reported from Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Darren (@firstclubworld) reported from Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Sam Shethran (@ShethranS) reported from Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Ivan Alexander (@ijaen) reported from Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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seiferxin (@seiferxin1) reported from London, England
@HSBC_UK Same issue for past 3wks...still same today
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Ivan Alexander (@ijaen) reported from Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Ivan Alexander (@ijaen) reported from Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander (@ijaen) reported from Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Dorothy Cohen (@Dorothy737) reported from Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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James (@Jamesdunn1989) reported
@Sophiehearson15 @jo_josully @HSBC_UK I can’t get on at all, completely logged me out. Deleted the app, downloaded it again and still the same issue.
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Marcel Knobil (@MarcelKnobil) reported
@jennyannew @HSBC_UK @BBCCiN HSBC HAS BEEN BROKEN FOR 24 HOURS, IMPOSSIBLE TO USE COMPUTER TO TRANSACT. LOCAL BRANCH CONSTANTLY PACKED WITH HERDS OF PEOPLE. What a terrible company!
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Ben Massey (@BenMassey1) reported
@KJOx @HSBC_UK Been with HSBC 32 years. Used to pride itself on really good customer service and really good services. Feels like HSBC have given up on the U.K. (like they have in America) to concentrate on Asia. Really disappointing. Still awaiting an issue to be resolved from 2 weeks ago
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Karen Clarke (@karenmclarke1) reported
@HSBC_UK trying to reinstate an ISA account that you closed without notifying me. So far taken 8 working days, yet should be done within 2 days. Your excuse is that you have a backlog. Why don’t you employ more staff and they can answer the phones as well!
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PlanetRobot (@PlanetRobot2) reported from Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Aaron Birks (@aojbirks) reported
@tynanch @HSBC_UK @AGlowInTheSky I am also getting this error and an additional -10004 error when trying on PC.
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anup sharma (@Anup_Shr) reported
@HSBC_UK I am not able see Future dated payments and Standing Orders since last 1 week !!! Keep getting message"Unable to load your domestic accounts". Therefore cannot manage my account online or mobile ? This is shameful. Poor Quality. Have been customer for 20 years
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mikseymono1 (@mikseynemo) reported
@HSBC_UK I've been trying all morning to get a response from HSBC on Twitter....can anyone help please?
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Aaron Cater (@_aaroncater_) reported
@HSBC_UK It’s been 2 weeks since I sent of my postal application to switch my child trust fund to HSBC. I am an existing customer. Have had no communication from you regarding this as of yet. Nothing in online banking or in the post. What should I do?
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Matthew **** (@matches62) reported
@Railraptor I have recently left @HSBC_UK due to appalling customer service which I complained about and received an unacceptable response. Switching to another bank is easy and takes about a week.