Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (26%)
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Website (11%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Harrow, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App | |
| Ealing |
Login | |
| City of London |
Website | |
| Harrow |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Vinyl
(@mrvinyl) reported
@robinrimbaud @HSBC_UK Oh no. How did it get to the point where scammers could access your funds. Hope you get sorted
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dawnysdennumber10
(@dawnysdennumbe1) reported
@HSBC_UK Is there any possible chance that you can answer your phone. (l take it that you only have 1). Currently on hold for fourth time in 48 hours. Trying to resolve a mistake on your part. Your customer service is totally non existence. Disgraceful .
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Harrison and Dunkley
(@harrisondunkley) reported
@robinrimbaud @HSBC_UK That’s bloody awful. You really can’t be left out of pocket when HSBC haven’t sorted it. Shocking.
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Steve Hyett
(@SteveHyett) reported
More crap service from @HSBC_UK @HSBC I stand in a queue for 1/2 an hour to bank Treasurers Account cash only to be told they have no cashiers on Saturdays. Sent me to the Post Office and they can't do it either. Now stuck in Brum with a very heavy bag of cash! Utterly rubbish.
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Matthew 🏴
(@Matthew_Leyshon) reported
@HSBC_UK on hold again for an hour this morning. Over an hour last night. The app chat doesn't help just says ring the number. Talk about passing the buck. #ELONMUSK
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@mohkash
(@mohkash) reported
@HSBC_UK not all transactions can be done online. So some will need phone contact. HSBC customer service is NOT available for urgent call , Saturdays. For a global bank, that is disgraceful. Should do better, or lose more customers!!
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Harrison and Dunkley
(@harrisondunkley) reported
@robinrimbaud @HSBC_UK This all sounds awful. @HSBC_UK need to get on it. They have to refund all your losses here as it’s their fault if they don’t process your call.
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@slocrock @HSBC_UK Utterly **** would sun up their customer services who today have consistently contradicted each other, made mistakes and then approved scammers without once calling me to alert me to issues 😡
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swayzak corp
(@s_w_z_k) reported
@robinrimbaud @HSBC_UK **** thats a lot of money to lose , i had the same issues with barclays i felt like i was the criminal . i do hope its returned robin !
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Sharon L O'Connell
(@slocrock) reported
@robinrimbaud @HSBC_UK “Liking” this is so very wrong, Robin, but I hope this nightmare is resolved in your favour soon. I’m with HSBC & have found their general “service” appalling & “help” line useless. Commiserations.