Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (52%)
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Transactions (16%)
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Website (14%)
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Login (14%)
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Transfer (4%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: Southwark, London, Croydon, Hackney, Mitcham, Redhill, Fulham, Harrow, Surbiton and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| London |
Transactions | |
| Croydon |
Website | |
| Hackney |
Website | |
| London |
Transactions | |
| Mitcham |
Transactions |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Canna Consulting
(@andrewcanna) reported
The worst service from @HSBC_UK including a breach of data protection.
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Lucy Watson
(@LucyWat24855921) reported
@HSBC_UK great to hear that the special investigations team only work 9-4.30. I wonder if that’s why it’s been over a week and I still haven’t had an update on my fraud claim. Dreadful service, no online security
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Rhys Mitchell
(@rhysymitch) reported
@HSBC_UK Thanks, it’s pretty slow tho isn’t it. Most other card providers show balance updates and transactions immediately
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Sara Spiteri
(@sara_spiteri) reported
@HSBC_UK I'd like help with a credit card application
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mama💙
(@MissKCMua) reported
@HSBC_UK the most awful bank I’ve had the misfortune of using. Thankfully I don’t have any of my current accounts with u, your staff are incompetent and your Newport branch is not fit for purpose! God help out elderly that are not Internet proficient #poorservice
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PJ
(@PJs_Thoughtspew) reported
@HSBC_UK how long should it take for a new debit card to work after activation on the app? Activated it last night and isn't working this morning!
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🌴🌊 Nicky 🌴🌊 ♡ Thank you NHS 🌈
(@DisneyAndMyDog) reported
@HSBC_UK Please can I have a replacement new bank card - but like my old one with numbers on the front with working contactless function. New one does not have working contactless. Got the icon but doesn't work & in a pandemic I don't want to press buttons on card machine. Tar 👍
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢
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Dr Mel
(@drmel57) reported
@HSBC_UK been a customer for almost 50 yrs. Today had one of the worst ever customer service experiences when trying to report a fraud and retrieve my money. It seems almost impossible to do. Long wait on phone (30 min plus) kept being passed from one person to another. Dreadful
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Julian Corlett
(@corlett_julian) reported
@THERussellGrant @HSBC_UK Over recent months my town centre bank cut their opening hours, the number of days open, and reduced the tellers from two to one. I went in earlier and there's no counter service at all.