Is HSBC down in Merton, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (54%)
-
Login (27%)
-
Website (10%)
-
Transactions (6%)
-
Transfer (2%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: Wallington, London, Harrow, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App | |
| Ealing |
Login | |
| City of London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
-
thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
-
chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
-
Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
-
Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
-
MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
-
Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
𝐉𝐚𝐦𝐞𝐬 𝐒𝐞𝐥𝐛𝐲
(@jamesselby) reported
Have to say @HSBC_UK Business support is shocking. No response on chat, 20mins+ on hold with not even a queue position given. #CustomerService #Banking #HSBC
-
James Evans 🏴🚲🍺⚽🏉🍔
(@Oliversarmy) reported
@HSBC_UK multiple issues with app today. Can't set up new payment - says it's temporarily unavailable - then when I generate security code to use website my app just shows a black box.
-
Maha Zahra
(@MahaZahra) reported
Its been nearly 3 weeks opening my new account. I still cant log in to my online banking because i ve not received phone banking number. I called last week and they cancelled old number and issued me a new one which is still not arrived. Absolutely shocking start with @HSBC_UK.
-
Delyth James
(@delythjames) reported
@HSBC_UK I'm trying to deposit a cheque using the mobile app, but it is repeatedly rejecting it. The cheque is written in Welsh - is this what's causing problems?
-
notsyor
(@notsyor) reported
@HSBC_UK Wow I don’t know what to say. It’s a new account and don’t have log in details because I don’t face a card
-
Veho Solutions
(@VehoSolutions) reported
@HSBC_UK probably the worst possible service throughout the pandemic.
-
Ruth Gardner
(@Ruthie_1984) reported
@HSBC_UK when will you unlock my account or come back to me regarding my complaint?!No update,no access to my own money,no help from anyone. Amounts to theft!!!!
-
James Kimbley
(@JimboKimbo) reported
@whotookmyname @HSBC_UK Switch to @StarlingBank and dump these old world banks. They're all terrible, moved the business and personal to Starling years back and it's been fantastic.
-
Friedbanana
(@Friedbanana15) reported
@ntrav99 @HSBC_UK I gave up waiting and uninstalled and reinstalled the app, it's annoying to have to do but it's working now. Only call I had to do was to confirm and sort out the reset all security details because for some reason my password wasn't working. Thinking of changing banks now though.
-
Martin Howroyd
(@HowzaDoo) reported
@HSBC_UK The message was saying your servers were down?