Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kantima
(@Kantima94751503) reported
@HSBC_UK I can't access my online banking. I can't get past the username stage without it showing 'GSA error' I have tried calling telephone banking but no one answers. I hung on for 3 hours so far. My money transfer from HSBC UK to my bank in Thailand hasn't gone through after 6 days.
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Santana Cavanaugh
(@SantanaCavanau5) reported
@QTMissL @HSBC_UK Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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Dr Lucy Wright
(@_LucyWright) reported
@HSBC_UK I've been trying to get a reply on chat in your app since this morning. App not working correctly, cannot make a bank transfer. Hubby has same problem on different phone/account. Also cannot login online because need code from app which it won't generate. Please advise.
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Rob Moore
(@SirBobbyMoore) reported
@HSBC_UK I gave up after 4 hours on hold. I tried the live chat initially but they told me they couldn't help and I had to call. Anything you can do to help beyond telling me to try again tomorrow?
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Henry J-G Sih
(@SihHenry) reported
@HSBC_UK I won’t do that because I can still log on the app, which is a different cases from others. My only issue is about the code generating, this will not be solved by activating my account again.
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Nicole Vivares
(@NicoBFF19) reported
@FabioChirico @HSBC_UK I was recommended to @stainlessamama they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅
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Matthew O'Neill
(@MatthewON) reported
@HSBC_UK looking like Internet banking is not allowing logins (although the app is working ok)... GSA_ERROR
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Jack
(@jckmlt) reported
@HSBC_UK You’re branches are closing earlier than ever… yet after a fraud issue and running to a branch while closing with Passport and Driving License for verification to the fraud advisor on phone… I can’t do anything on my account without visiting a… branch again?
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Kantima
(@Kantima94751503) reported
@HSBC_UK @WhichUK I can't access my online banking on my laptop. It says GSA error at the username stage. My money transfer to my Thai bank didn't go through either. I hung on for telephone banking for 3 hours and no one answered. I'm getting seriously concerned.
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Eli_s
(@Eli_Eli_s) reported
@HSBC_UK what have you done to your app? It's absolutely awful and looks like it's gone back 5 years! Think I'm going to be moving banks if it doesn't get sorted, I know I'm not the only one 🙈