HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Merton, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Merton, England
The most recent HSBC outage reports came from the following cities: Sutton, Southall, City of London, Coulsdon, London, Wallington, Harrow, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton
|
Website | 1 day ago |
|
Southall
|
Mobile App | 2 days ago |
|
City of London
|
Mobile App | 6 days ago |
|
Coulsdon
|
Withdrawals | 14 days ago |
|
London
|
Mobile App | 15 days ago |
|
Wallington
|
Login | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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John Boxall (@jdboxall) reported from Merton, EnglandBut @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Kenneth07834 (@kenneth07834) reported from Croydon, England@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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steve (@stevedw40) reported from Wandsworth, England@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Sapna Ghai (@sapna_ghai) reported from Brentford, England@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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Hemal Jadav (@hemaljadav) reported from Hillingdon, England@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, EnglandMy wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Adrian Hansel (@adrianhansel) reported from Paddington, EnglandShocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Hemal Jadav (@hemaljadav) reported from Brentford, England@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Elana C (@elanacovshoff) reported from London, England@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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The Unknown One 🇯🇲 (@_Unknown_He) reported@HSBC_UK @BirminghamPride You guys fixed the issue with the Pixel 6 Pro users?
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Daniel Paterson (@DanielP40781957) reported@HSBC_UK I ordered a secure key replacement to my house on the 17th of November, it’s now beyond 5 working days to receive, please advise, are there delays at your end? Need to urgently do some online banking and get my access back!
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$VXV RossyBearr (@RossyBearr) reportedDear @HSBC_UK your android app biometric login seems to be broken, I keep re-enabling it but everytine I log in it's switched off again, likely to do with enabling doesn't ask you to confirm a fingerprint.
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Duncan Cheatle (@DuncanCheatle) reported@HSBC_UK I can’t access business account as it says terminated as another login already made. I assume this is a system problem?
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John Swain (@Oracularclam) reported@HSBC_UK Hi, is there a problem with internet business banking? I'm getting an error message with both our accounts and on different PCs, including after clearing cookies/cache
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Joanne Massiah (@jo_massiah) reported@HSBC_UK can anyone give us an ETA for the Google Pixel 6 fix? Days? Weeks? Months? It's not good enough to just be told it's being worked on. It seems silly to switch bank over something so trivial but switching bank is actually easier than getting the alternative token.
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AM / I AM Kimmy (@AnneMay71755911) reported@hairyscotsman2 @HSBC_UK Get .... get the English Grammar down from bookshelf....
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Umar (@sheikh_milk) reportedAnyone else’s HSBC app not working? @HSBC_UK
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Chris Brooks (@Brooks85) reported@m8_nvm @HSBC_UK Been promised a fix for weeks now. Every banking app works on pixel 6 pro But HSBC UK isn't compatible. Can't keep track of anything and find Hsbc very very poor Also to log on online through the browser you need to generate a code from the app we can't install. Time to switch
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Krasnerchesstips (@Krasnerchessti1) reported@HSBC_UK @mr_james_c Genuinely unbelievable this hasn't been fixed yet. You've lost yourself a customer