Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (15%)
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Login (10%)
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Transactions (8%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Fulham and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Fulham |
Login | |
| London |
Website | |
| Harrow |
Login | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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bryan payne
(@bryanpayne5) reported
@HSBC_UK Does you pursuit of 'inclusivity' extend to inclusivity of opinion? Do you accept that some people, in fact the vast majority of the population have no appetite for the trans activists you support? What else are your employees allowed to state on their name badges?
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Tutting Maud
(@TuttingM) reported
@yrhenwrach @HSBC_UK Time to move my business account. Poor service anyway and high charges. Anyone got any recommendations? I need business and personal, adult and children.
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🇸🇴 Sporting Nest 🇺🇦 🇬🇧 🏳️🌈 🏳️⚧️
(@SportingNest) reported
@amandamcg24 @MForstater @HSBC_UK Really? Polls suggest that most women and certainly most LGB people support trans rights.
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Iain Dooley
(@iainpdooley) reported
@HSBC_UK My pleasure! I ditched your branches this year for more flexible Post Offices after being messed around by your declining service. Longer opening hours, including Saturdays you no longer cover, and a counter service that's been removed from 2 of my 3 local HSBC branches. D minus.
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Paul Goodwin
(@double_drax) reported
@HSBC_UK Of course you support their view that people who disagree with pronouns should go elsewhere
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stef ◣ ◢
(@s_maczkowski) reported
@HSBC_UK Thanks Alison, and they didn't, and I'm glad they didn't as it would have been even more annoying. Why should I need a reader? It's not a me problem that texts and app notifications aren't working, it's very much a you problem. Not a customer first solution at all.
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Monty Bannister
(@BannisterMonty) reported
@HSBC_UK I will be watching HSBC's position on this issue closely. If HSBC takes the same, snotty line as Halifax, I will take my business elsewhere in a flash. I want a bank, nothing more, not a holier than thou virtue signaller.
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Price Lies Путин сосет коз
(@Tom_Seagul) reported
@HSBC_UK Anyway I’ve recently cleared my mortgage with yourselves, have five figure savings account with you and been customer since 1970s. How do I close my account and transfer my business to a virtue signalling free competitor?
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Sean Morgan
(@SeanMorgan9667) reported
@HSBC_UK I've been a HSBC customer for 35 years, mainly because I couldn't be arsed to shop around! This might be the push I needed.
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Kashaf Chaudhry
(@FreakyCyclist) reported
@HSBC_UK A little confused. Have Halifax mandated that everyone must put their pronouns on their badge or that they support workers that would like to?