HSBC status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Merton, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Merton, England
The most recent HSBC outage reports came from the following cities: Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton
|
Website | 2 months ago |
|
Wallington
|
Login | 2 months ago |
|
Wandsworth
|
Mobile App | 6 months ago |
|
Fulham
|
Login | 10 months ago |
|
Croydon
|
Website | 1 year ago |
|
Mitcham
|
Transactions | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
-
Sam Shethran (@ShethranS) reported from Merton, EnglandHSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
-
Alex (@alex6130) reported from Richmond, England@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
-
Mike Fuller (@ninepine) reported from Croydon, England@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
-
PlanetRobot (@PlanetRobot2) reported from Camberwell, England@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
-
Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
-
mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
-
Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
-
Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@HSBC_UK is there a problem with the app, balance after bills unavailable?
-
Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
YM (@Yadzinooo) reported from Merton, England@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
-
Kenneth07834 (@kenneth07834) reported from Croydon, England@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
John Boxall (@jdboxall) reported from Merton, EnglandBut @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
Abi National (@amala_n_ewedu) reported from Wandsworth, England@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
-
-
Mike Fuller (@ninepine) reported from Banstead, EnglandAnother hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
-
Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Rajat Sonika (@rajat_sonika) reported@HSBC_IN @HSBC @HSBC_UK Absolutely ridiculous service from HSBC. Despite informing well in advance, I’m told: “Due to unavailability, we will not be able to service.” What’s the point of paying for a premium travel card if promised benefits fail ? Pathetic customer experience.
-
Mark (@MorganMF9867) reported@HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.
-
Mrs Whits (@lizflenley) reported@HSBC_UK This is what I’ve tried but when I call it just directs me to the website to book and then the call ends so I can’t actually get through to book an appointment!
-
Nathan (@nathanwilde83) reportedAnd the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!
-
Allan S (@AllanS63097043) reported@HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳
-
victoria clark (@vickic1984) reported@HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?
-
Ball Bag (@martcook3) reported@bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop
-
Jack Harris (@pengTen) reported@HSBC_UK No service all day. You have closed my business essentially, and I am now at a loss. I will be closing my account on Monday
-
Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.
-
Alex De La Garza (@alex_goteam) reported@HSBC @HSBC_UK please do the right thing and help Penny with her account!