HSBC down? Current status and problems in Merton, Greater London, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (60%)
- Login (25%)
- Website (8%)
- Transactions (6%)
- Withdrawals (2%)
Live Outage Map Near Merton, England
The most recent HSBC outage reports came from the following cities: Coulsdon, London, Wallington, Harrow, Ealing, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Coulsdon
|
Withdrawals | 7 days ago |
|
London
|
Mobile App | 9 days ago |
|
Wallington
|
Login | 11 days ago |
|
London
|
Mobile App | 18 days ago |
|
London
|
Login | 21 days ago |
|
Harrow
|
Mobile App | 29 days ago |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Ivan Alexander (@ijaen) reported from Paddington, England@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK Seems to be working now thanks
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Ivan Alexander (@ijaen) reported from Paddington, England@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Josh (@aulakj) reported from Poplar, England@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Paul Smith (@paulhelpspeople) reported from Hounslow, England@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Mike Fuller (@ninepine) reported from Banstead, EnglandAnother hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK is the app down? Have tried and says there's an error - try again later
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paul simmons (@paulsim55825613) reported from London, England@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Andrew Saveall (@PompeySavs) reported from Spelthorne District, EnglandOn hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Alex (@alex6130) reported from Richmond, England@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Abi National (@amala_n_ewedu) reported from Wandsworth, England@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Ivan Alexander (@ijaen) reported from Paddington, England@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Paul Smith (@paulhelpspeople) reported from Hounslow, EnglandIt never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Kaustubh (call me KL) - he/him (@originalKL) reported from London, England@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Peter Crowley (@SmoothRegulator) reported from Ealing, EnglandHas anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Ivan Alexander (@ijaen) reported from Paddington, England@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MariaS (@MariaStoil) reported@HSBC_UK Hi there. I have activated the HSBC credit card. I have arranged a balance transfer. However I don't seem to know how to login online to see what's happening with the card. Can you help me with this?
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Lis Burnett🏴 (@lisburnett) reportedAppalling service from @HSBC_UK closing account of local community group who now have no access to over £1200 that was in their account. The bank is being obstructive and unhelpful.
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Praveen Kishore (@drpraveenkishor) reported@HSBC_UK Any known problems with iOS15.3.1 with the HSBC mobile banking app. App keeps crashing or locking me out, updated OS overnight
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Huw Atkin (@AtkinHuw) reported@HSBC_UK @HSBC_UK my partner has been trying to contact you for the past hour with no reply. Waiting for two months for a credit card with minimal updates or help. Your service has been nothing short of terrible
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Lucy Nuttall (@lucynuttall89) reported@HSBC_UK OTPs not working? Tried 3 times last night, didn't get a single text. Yes my phone number is correct. Need to pay removal services urgently!
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Richard Armour (@rarmour) reported@Ian_F_Campbell @HSBC_UK They sent me a standard ‘how was your experience with us today’ feedback questionnaire. And I scored it 0/10, then wrote about my issues In the Any further comments box. Got their attention …
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Laura (@lauracarpsxx) reported@HSBC_UK the worst customer service ever🙃🙃🙃🙃
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Stu Cook (@1Peninho) reported@HSBC_UK That’s not what the issue is, but it is the same issue. A transaction has been declined but funds are not yet released - the vendor has told me they have declined so NFA their end. I have proof it’s been declined. Still no “call back within 24hrs” promised on Monday
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Keith (@kpescort) reported@HSBC_UK How do you access online banking. I try to set up but it doesn't have any of my details as I do not have an account with hsbc and asks for a secure key
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Venk@ (@Venkatt_vp) reported@HSBC_UK Is the Mobile Banking app and online Banking DOWN, I am unable to logon to both of them. While logon to Mobile app it says "service temporarily unavailable" while logon to Online Banking website it says "GSA system error"