HSBC

Is HSBC down in Merton, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Merton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Merton, Greater London, England 03/17/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (25%)

    Login (25%)

  3. Website (9%)

    Website (9%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Merton, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Harrow, Ealing and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomHarrow Mobile App
United KingdomEaling Login
United KingdomCity of London Website
United KingdomHarrow Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • rajurajith21 Rajith Raju (@rajurajith21) reported from Richmond, England

    @AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DaleSpeedyReid Dale Reid (@DaleSpeedyReid) reported

    @MikeGore2 @HSBC_UK Send an email to the bank with proof your daughter didn't withdraw or spend the money. Normally locations and times on trackers help etc.

  • EdMRound Ed Round 🔶🇪🇺🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EdMRound) reported

    @derickr @HSBC_UK I think the problem really is that HSBC is terrible, but no worse than all the others.

  • diksha_khanna18 diksha khanna (@diksha_khanna18) reported

    @HSBC @HSBC_UK pathetic service to open UK account from India. Application was completed 5 days ago but RM is not responding to complete the formalities and get the account activated. Made multiple attempts to reach out to overseas and local branch, all in vain. Disappointed!

  • Daveedbatley David Edwards (@Daveedbatley) reported

    @MikeGore2 @HSBC_UK If it's not her fault keep badgering away and threaten to move bank especially if you bank there ... these banks are all two faced, all the friendly adverts saying they will help you ... utter bollox

  • deccacowen Declan Cowen (@deccacowen) reported

    @HSBC_UK Business banking does not deal with these topics. Have chatted to multiple people in BB and no one can assist. Who can I get in touch with? Your website does not provide any details of how to contact HSBC regarding partnerships with fintechs

  • chazjp - (@chazjp) reported

    @HSBC_UK Hi, unfortunately you wasn't able to fix the issue with depsoitting a cheque so I used Lloyds instead. Thanks

  • keithoneil85 keith o'neil (@keithoneil85) reported

    @MikeGore2 @HSBC_UK My mum had an issue and hsbc tried to say they could do nothing. Use the financial ombudsman they will help.

  • MOT_Chicagoland Chicagoland MOT🤍💛💙 (@MOT_Chicagoland) reported

    @MikeGore2 @HSBC_UK Stateside…Usually provisional credit is given and there is a stop payment on the transaction. Additionally, if it’s theft or fraud, a police report would help.

  • derickr Derick Rethans (@derickr) reported

    @EdMRound @HSBC_UK There is still one on Kilburn High Road, but they can't help business customers there either. Or tell me which branch can. Their website is useless for that information too. I'm giving up and moving.

  • DLottoactiva DaniloVideos (@DLottoactiva) reported

    @Cannonjohn19651 @MikeGore2 @HSBC_UK DO YOU NEED ACCOUNT SUPPORT ?? We can help you recover your account or get any account info in less than 40 minutes . message us now for support