Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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leena cheung
(@leenacheung) reported
@HSBC_UK are there any issues with your opening Banking service
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Karim ElMoheen
(@KarimElMoheen) reported
@HSBC_UK - Hsbc freezing my business account with no explanation and no time frame, I have to pay @hmrc vat bill by 7th of August and no help or explanation from @HSBC_UK .. you affecting my business and my hmrc records
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Usma Ali
(@1980cavalli) reported
@HSBC_UK Dear HSBC, I’ve had the most terrible service relating to the delivery of a replacement card. Conflicting information from all your advisors and at the end of an online chat and two phone calls, still no progress. Unacceptable level of service.
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Codebreaker // Fathom Audio
(@CodebreakerLDN) reported
@HSBC_UK Personal. Horrendous experience all morning, bouncing around customer service. No one knows what they are doing. Unbearable. I will be leaving HSBC
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Renaud Guérin
(@RenaudGuerin) reported
@HSBC_UK As a customer being asked to jump through such hoops, it'd be much easier to accept if I knew this inconvenience was caused by a genuine technical incompatibility being worked on in good faith, rather than an artificial decision to break something that would probably have worked.
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Jim 🇺🇦
(@jimbimcok) reported
Just learned that @HSBC_UK does not have a full service branch in Cardiff, our capital city, & can't open a new Jt account without going to Swansea! Been with them 30 years. Time to say 'hwyl fawr!' 👋 🏴 Which modern bank to choose..?
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Gavarno74🫧 ⚒️ 🫧
(@gavarno74) reported
@HSBC_UK Wow, so an hour long phone call last week never resolved a simple issue as getting my phone number correct on your system. I don't have the time to go through all of that process again so I will switch my credit card provider. Thank you anyway.
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I ❤️ Doug
(@HarryParkes17) reported
@HSBC_UK why is InvestDirect down again and when will it be back up?
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Lori Ann Oliver
(@LoriAnnOliver12) reported
@HSBC_UK I need access to my UK account ASAP as this is very unprofessional to lock my account and prevent me from having access to my money. I have never had this happen to me before and I’m very disappointed with this and I would never recommend this bank to anyone
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Saiful Islam
(@IslamSaif1a) reported
@HSBC_UK The worlds worst bank. Useless customer support. Failed app. International banking is a joke. Its like thrown ng your money into air and expecting to arrive at destination. In my fortunately case flew back in my face with no clue why.