Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (14%)
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Login (14%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: Newham and London.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| Fulham |
Login |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Ady Viggars
(@ShadeyAdy) reported
@HSBC_UK does anyone still work here? 3hrs on the phone trying to sort help to buy ISA. Cut off twice. No one seems to know what they’re doing.
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teeth marks in the butter
(@ArranSelhi) reported
@HSBC_UK your branches have to service the community and not work within 9-3.30pm. Trying to simply collect a card or gather advice at a time when most people are free from work is virtually impossible. Please look to change your physical opening times.
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Andy Smith
(@AndySFootyRef) reported
So I’ve spent a total of 2.5 hours trying to speak to someone about my account @HSBC_UK and still nobody answers. I tried to use the chat facility and after waiting 50 minutes, still nobody replies! Disgraceful service #awful
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Matthew Robert Davies
(@Matt2Dee) reported
@DommiFox @HSBC_UK Finally got through. Dude can’t find a reason why it was closed but said open a new one and email for previous statements. I’m on the phone to them so can’t they email them. Why would I open a new card, gut my credit score and rely on a service that has failed me? On hold again.
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Rachel Shenton
(@RachelShenton) reported
@HSBC_UK can you call me urgently. I’ve been trying to contact you for over a week…I’ve spent hours on hold, been cut off, told I’d get a call back (didn’t) and the issue still isn’t resolved 😢
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Philip K
(@PSRK76) reported
@HSBC_UK totally pointless calling up your customer service as they are unable to answer a simple question, I then use the mobile app and it just goes round and round in circles. Since you have closed my branch, I guess you don't want new business as you can't answer
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Paul Oz
(@PaulOz) reported
@HSBC_UK Does anyone actually answer the phone at your place? On hold now for 40 minutes. Online chat is 'system error'. Despicable service levels!
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Callum Wright
(@luyten7268A) reported
@HSBC_UK Hey, I can't access my bank account because my old phone broke (so I can't use QR code login or Digital Secure Key) and the phone number the account is registered to is defunct (so I can't use 2 Factor Authentication), is there anybody who can help me with this?
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Helen Costello
(@HelenCostello4) reported
@HSBC_UK Not got through to anyone yet. I will try tomorrow as I was working today. My details seem up to date online inc nationality etc. Odd.