Is HSBC down in Merton, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Login (20%)
-
Website (18%)
-
Transactions (3%)
-
Transfer (3%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow, City of London and London.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
-
Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Polly Symondson
(@Pollysymondson) reported
@AnneCurrieFHHC @HSBC_UK A crystal maze is exactly what it is! After 2 hours I’ve given up! Need to go and lie down in dark room
-
Gen Williams
(@genwilliams) reported
@HSBC_UK ✨no✨ After being ignored on DM last time, and spending ages on hold, and on the phone, and on your website, I have finally closed my account and I’m not using HSBC again because it was awful.
-
Martin Alpin
(@MartinAlpin) reported
@HSBC_UK Hi Steve, yes thanks. The updated app would not generate a login code, just a grey box. The agent had me uninstall/reinstall the app and reset all the security information and it now generates the codes. The app upgrade is still horrible but at least it works!😕
-
AnAndrade
(@AnAndrade7) reported
@HSBC_UK Hi! My app is not working and I don't have any updates pending, I can't access my money 😫
-
Janine
(@cdnjanine) reported
@HSBC_UK continues to disappoint with their pathetic excuse for customer service.
-
cosmic caffeine
(@cosmic_caffeine) reported
Found the courage to try and fix my world and called my bank @HSBC_UK I messed up and didn't know how to cope or fix anything but all my fears were instantly squished with kindness, understanding and positivity when I finally made the call. Thank you, sounds daft but there you go
-
AndrewC
(@AndrewCodling) reported
Not the most important thing going on in the world right now but.. @HSBC_UK The new app is absolutely DREADFUL. It looks and feels terrible to use, and has several bugs as well. Previous app was actually really good and easy to use. What a huge mistake this update has been #HSBC
-
Just Deanna »'.'«
(@Bunpire) reported
@HSBC_UK Samsung galaxy note 10+ and yes I have read that you have had issues with the latest update with Samsung/Android phones. Do we know when there may be an estimated fix for it?
-
geoff langley
(@RalphyGLang) reported
@RichardFahey @HSBC_UK Part of the modern world. You can never actually speak to someone. It’s all computer generated answering service.
-
MisSpoke
(@PlantLeidy) reported
@HSBC_UK why are your online banking, app & phone support so difficult to use? I need to reset, and it is asking me for information I don’t have: if I had it; the reset may not be necessary/ please, have a care for your customers, or you will find they will vote with their feet.