HSBC

Is HSBC down in Merton, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Merton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Merton, Greater London, England 02/11/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Merton, Greater London, England

The most recent HSBC outage reports came from the following cities: Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • rajurajith21 Rajith Raju (@rajurajith21) reported from Richmond, England

    @AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KingCalyd Blush!!! (@KingCalyd) reported

    @HSBC_UK customer reps have constantly told me my money would be sent to me for the last 6 months without it happening. Do you do this to all your customers or it’s just a group you select to neglect?

  • Dusters999 Justin Edwards (@Dusters999) reported

    @HSBC_UK Joke Bank.absolutely useless,no customer service,no customer care and no interest in dealing with their made issues with a customer for 40 years.foreign call centre with no escalation process

  • YuKevin13 Yu Kevin (@YuKevin13) reported

    @HSBC_UK @katedavies68 Dear sir, I had tried to login via Chrome , apps and Safari, but GSA error occur.

  • Junaid1317221 Junaid (@Junaid1317221) reported

    @CharmsOfLight @HSBC_UK They are very good bank they service is better than hsbc

  • folakearole folake arole (@folakearole) reported

    @HSBC_UK I have been unable to login all day. I have called and spent over an hour talking to an agent. Issue still not resolved

  • TomSimmonds19 Tom Simmonds (@TomSimmonds19) reported

    @HSBC_UK HELP! Contact centre has now hung up twice on my daughter who’s having real difficulty getting online banking set up. Please advise as to who we can contact who will actually help. Thanks.

  • CarthAntilles CarthAntilles (@CarthAntilles) reported

    @HSBC_UK My banking app keeps refusing to open, running on iOS 12.5.5. I've seen similar talk from other customers, but never experienced it myself, what exactly can I do to fix this, without having to get a physical security key?

  • Karen1410 Karen (@Karen1410) reported

    @HSBC_UK Please advise how you support older customers who don't use mobile or have internet but may occasionally need to buy online (eg for insurance). Appalling service today for my mother in law who doesn't use phone or internet banking but needed to buy car insurance online

  • chelsk1man_b DB (@chelsk1man_b) reported

    @HSBC_UK @financialombuds 2/2. She could have her visa by now. I even offered to pay extra for it to be with me. On the second call I said this was urgent. Now she can't access money to pay to get out becyof your **** up. Nobody is taking responsibility to explain the failure.

  • AnnReyn75876642 Ann Reynolds (@AnnReyn75876642) reported

    @HSBC_UK Have you changed the log in page on your banking App? Mine changed yesterday. My phone did some updates but this never happened before.