HSBC down? Current status and problems in Merton, Greater London, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (58%)
- Login (26%)
- Website (8%)
- Transactions (6%)
- Withdrawals (2%)
Live Outage Map Near Merton, England
The most recent HSBC outage reports came from the following cities: City of London, Coulsdon, London, Wallington, Harrow, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Mobile App | 1 day ago |
|
Coulsdon
|
Withdrawals | 9 days ago |
|
London
|
Mobile App | 10 days ago |
|
Wallington
|
Login | 12 days ago |
|
London
|
Mobile App | 19 days ago |
|
London
|
Login | 23 days ago |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Elana C (@elanacovshoff) reported from London, England@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Hemal Jadav (@hemaljadav) reported from Hillingdon, England@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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YM (@Yadzinooo) reported from Merton, England@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Kenneth07834 (@kenneth07834) reported from Croydon, England@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness no one cares about customer service
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John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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steve (@stevedw40) reported from Wandsworth, England@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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John Boxall (@jdboxall) reported from Merton, EnglandBut @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Adrian Hansel (@adrianhansel) reported from Paddington, EnglandShocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, EnglandMy wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Varun Khanna (@vk225) reported from Camden Town, England@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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DieselDriving School (@DieselDriving1) reported@HSBC_UK Having problems with the App started this morning. Logs on fine, I can see my balances but it logs me out when I tap on an account for transactions. Very frustrating, I can’t see when customers are paying me! Please fix!
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JYM ELLINS (@JymEllins) reported@HSBC_UK When will #HSBCUK get it's act together and supply customers correct information ? Direct lines of of communication only result in conflicting replies (you can/you can't) & e-mails to customer care go unanswered !
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Gwion 🏴🎗 (@GwionTomos5) reported@Cazarch83 @HSBC_UK I’m having exactly the same issue!
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LouiseASmalldon / drake leigh 🏴🏳️🌈 (@LouiseASmalldon) reportedIs there a problem with @HSBC_UK mobile app. Everytime I log on this morning I click to few the accounts and it comes up with the message session expired please log back in
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Amal (@amalchand404) reported@HSBC_UK is your mobile banking app down? I can’t seem to log in.
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Soumya R Dash (@SoumyaRDash1) reported@HSBC_UK I want to withdraw money using my hsbc uk advance debit card from Indian ATM. How much is the charge. Example if i will withdraw 100 pound than how much i ll get in inr. I can see 2.75% is the charge mentioned in WEBSITE.
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Lucy Gibson (@g89_lucy) reported@HSBC_UK is there an issue with your banking app? Mine won’t let me access my account; I can log in fine but when I actually select an account it then comes up saying my session has expired and logs me out...
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Divya (@Divya65496774) reported@HSBC_UK Hi, is there an issue with the app today? Keeps logging me out when I try to click on my accounts.
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Nicky Ager (@B4MOO) reported@HSBC_UK i am unable to log onto my phone app this morning, is there a known problem? Once I’m in, I click on the account I want to view, I get “your mobile bank session has expired, please log on again!
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ElyzabethSB (@ElyzabethSB) reported@HSBC_UK Hi Laura @HSBC_UK, surely it would make sense for @HSBC to deal with this scam accordingly, especially as I am not an HSBC customer.