Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (17%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| Fulham |
Login | |
| London |
Website | |
| Harrow |
Login |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Rajith Raju
(@rajurajith21) reported
from
Richmond, England
@AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Simon McHardy
(@donk_McHardy) reported
@HSBC_UK what a cretinous excuse for a bank you are, hours on the phone the 2 hours sat in the bank and forgotten about …. Now another 2 hrs waiting for your useless excuse for Customer service staff to close all my accounts #FUCKWITS
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The Moaning Bible 😎
(@themoaningbible) reported
@tillyarmstrong_ @HSBC_UK make it notoriously difficult to report fraud ..THEN blame YOU! (The customer)
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Barbara Bennett
(@Barbara90207627) reported
@HSBC_UK more problems today tried to setup a new payee on app didn't work tried online got to last contine click button is not active its ridiculous what's going on let's get a building open with people in who can sort problems out
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Kris Rowan
(@krisrowan82) reported
@HSBC_UK had an issue with one of your advisors on the web chat giving the wrong information! Spoke to a advisor called “Lauren” who was totally amazing and sorted everything out. Credit where it is due
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JMG
(@GrilloJmg) reported
@HSBC_UK 3 phone calls to your helpline trying to help my daughter sort her student account. Phone cut off at all 3 attempts after 22, 12 and 6 mins. She has SEN and needs support. How do we get in touch?
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Octavia Wiseman
(@OctaviaWiseman) reported
HELP! My 93 year old father worked in Mexico 20yrs & retired to UK. @HSBC_MX his bank for 28 years has frozen his account. He can't get his pension. They claim the ONLY fix is to come into the branch in person😥. In 🇲🇽. This while advertising a new 'expat account'! @HSBC_UK
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Euan McNair
(@EuanMcNair) reported
@HSBC_UK your customer service is frankly one of the worst things I’ve ever experienced, I’m completely appalled Huge wait after application (no comms) Delays in cards being sent Wrong information sent Applying fees wrongly Not setting card up for balance transfers 🤯🤯🤯
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Tomasz Oryński
(@TOrynski) reported
@1707_unsubsribe For now everything went smoothly for her and all the plagues fall on me: my van broke down earlier, my car is in the garage for almost two weeks now, @HSBC_UK blocked my card in the most crucial moment and now I am sick :-)
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Shane Rynhart
(@srynhart) reported
@HSBC_UK Hi, quick question. I've got some notes that I need to convert to coins; is this a service you offer in-branch? Asking here before I go down there!
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annie owen
(@Anniecdoting) reported
@HSBC_UK I have just endured pedantic rudeness and little help from one of your call centre team. The problem has NOT been resolved as two different HSBC employees claim different things. I am left with concerns about the fraud I was alerted to. Totally unacceptable service.