Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| Ealing |
Login | |
| City of London |
Website | |
| Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Allen
(@fluffymitten) reported
@Xero is there an issue w/bank feeds that's not on your status page? @HSBC_UK deposit & current account & @AmexUK transactions are taking 48+ hours to show up after clearing my account. Refreshed connections but still no data. I thought feeds were daily not 2 or 3 days?
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Richard Burgess
(@Cover4Caravans) reported
@HSBC_UK And you will reply as you have done 3 previous times offering £100 compensation- why not try and improve your service?
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glyn jacko
(@jackochirpchirp) reported
@KyleKatran @HSBC_UK A truly awful bank , how do they expect senior people to understand any of this, and I’m technically minded we are now looking for another bank
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Stephen Amor
(@steveamor) reported
@HSBC_UK Where are your agents? I've clocked up over 3 hours of waiting over the past 2 days. I am surprised there are any other customers left for them to help in queue ahead of me.
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Johnny Nobull
(@Johnny_Nobull) reported
@HSBC_UK Why are you not answering your phones on 03457 606060? Hanging on for up to 2 hours at a time only to be cut off. Can't get a chat session with any one of any use. Just apologies for the rubbish "service".
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Cortney 👑
(@foodbabyblogs) reported
@skgndo @HSBC_UK 1 hour 50! Got cut off at 2 hours the first attempt so we’ll see second time around. Wonder how they recompense for the wasted 4 hours of my working day?
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Ron Shaw
(@EuroRiderLtd) reported
3 hrs 45 mins on hold... Told you are helping other customers @HSBC_UK... Surprised you have any left of this is your customer service... Looks like I'll be helping to reduce the number of account holders you have!!!
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Katie Davis
(@katied1988) reported
@HSBC_UK please help. I cannot access any online banking as the hsbc app will not work. This has now not been working for 3 days and I desperately need access to my account.
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Judith Hutchings
(@merriemede) reported
@HSBC_UK I hardly ever bother the bank as it has run fairly smoothly for 50 years first from Midland bank and now HSBC, I have logged on as I need assistance, that was just after 11am this morning. Come on HSBC I am a good customer. Might change
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Ryan Brehaut
(@Brehaut86) reported
@HSBC_UK help, I'm stuck in a digital secure key activation loop and need to log on to accept a application. Online banking is saying I haven't completed activation