Is HSBC down in Merton, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (68%)
-
Website (18%)
-
Login (5%)
-
Withdrawals (5%)
-
Transfer (5%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Fulham |
Login | |
| London |
Website | |
| Harrow |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
-
steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul McNiffe
(@pmcniffe) reported
from
Herefordshire, England
@HSBC_UK Quick question. Is there a problem with app. I've set my phone and hsbc app for notifications. It was working fine up till 2 days ago. I'm not receiving any notifications foe withdrawals or lodgements. TIA Paul
-
S.A
(@TheOnlyAhmed) reported
@HSBC_UK Everything is on and I didn’t switch to another device. This problem has been happening since the recent app update from 19th May!
-
Bentley Racune! 🏴🧡🇺🇦🦝
(@bentleyracune) reported
@HSBC_UK their online service is hilariously overcomplicated too, with a frankly bizarre "Digital Key" login system rather than just using standard 2FA
-
Mike Raath
(@steenbras) reported
@HSBC_UK It would really be appreciated, having no card for a few days while waiting for a replacement is a major inconvenience, which prompted me to download Revolut (which is a very impressive service, btw).
-
Denise Gover
(@Denwazza) reported
@HSBC_UK trying to transfer money to a Santander account. Recipient has had a transfer from someone else this morning with no issues. Is this an hsbc issue only?
-
chris atkins
(@chrisatkins0610) reported
@HSBC_UK 40 minutes trying to get my online banking ‘unsuspended’ Passed from pillar to post and eventually cut off. No resolution at all. If I really was a victim of fraud I’d be even more upset! Abysmal service!!
-
chris atkins
(@chrisatkins0610) reported
@HSBC_UK so now I’ve spent an additional 18 minutes waiting to speak to an agent, making a total of 57 minutes. Finally through and, no surprise, waiting to be transferred to one of the same departments that couldn’t help me this morning.
-
Denise Gover
(@Denwazza) reported
@HSBC_UK Thank you for responding. Would you be able to confirm to all of us when this problem has been fixed please. I can’t spend all day trying to send this money
-
Highway_coder
(@CoderHighway) reported
@sleeepysandy @HSBC_UK I've got a few tips for HSBC customer service. Shall I pop in when I'm passing? Do you think "someone quite senior" will come and listen to me? Or am I the wrong kind of woman?
-
KF
(@KristianFuller6) reported
@HSBC_UK are you experiencing problems with customers making payments online? App keeps saying please try again unexpected error