Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow, City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Langley
(@johnlan78264941) reported
@Chelan96831786 @mouthwaite @HSBC_UK All still hiding g behind covid so can work from home bur results in poor customer service
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linda osborn
(@hockeyhouse2020) reported
@mouthwaite @HSBC_UK Try First Direct Bank, they are part of HSBC but have fantastic customer service, all at the end of a telephone and all based in the UK
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Candice
(@Candice25989107) reported
@HSBC_UK it gets worse the person who is supposedly dealing with my complaint is going on holiday. WHAT. Are they even a business, no action or reply from anyone? Is there anyone in charge? Is there anybody who can help me?
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Jo McGowan 💙
(@jomac869) reported
@HSBC_UK @mouthwaite My secure key stopped working so I couldn't do anything online. Had forgotten my security question answers for telephone banking. So went into the local branch who couldn't have been more helpful sorted everything for me. If it hadn't been for them I may have considered changing.
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Sarah Whitham 💙
(@sazzleJ19) reported
@HSBC_UK @mouthwaite Identical response to my horrendous customer service too, still waiting for anything further! 🤨
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Nikki 🇬🇧 🇫🇮 🇨🇦
(@MJ_JJ061215) reported
@mouthwaite @HSBC_UK They've got the worst mobile app EVER. It's awful.
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Chrissy
(@Chrissy60023974) reported
@mouthwaite @HSBC_UK For God's sake don't change to @firstdirect, I made that mistake, they were terrible at pretty much everything
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Scott Dixon
(@scott_expert) reported
@mouthwaite @HSBC_UK Try working for them. Abysmal - I lasted barely 1 year before resigning. Dreadful to deal with on all levels.
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kim madan
(@tigerfeets) reported
@mouthwaite @HSBC_UK Feel your pain. All we customers need is the ability to talk to someone we can understand to sort our problems. Visiting a branch doesn't usually help as no-one really has the expertise to help on the spot.
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A Masters
(@a_maskters) reported
@HSBC_UK having a nightmare trying to open a credit card with you. Your online chat not being much help either - saying they'll come back to me and then not. Someone else telling me to click on something in my docs in online banking that's not there