Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: Newham and London.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| Fulham |
Login |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart Mitchell
(@StewartMitchell) reported
An hour and a half later, we find that the issue was that @HSBC_UK had blocked my card due to suspected fraud, but not contacted me because the phone number (which it uses to send one time passcodes) was not valid. Shambles. Has left 86yo mother with no food deliveries this week
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Tom Did It🛋
(@tomdiditt) reported
@HSBC_UK you are an awful bank.
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Jeanette Wild
(@jeanette_wild) reported
I have been on hold for over an hour to @HSBC_UK waiting to transfer money for a house purchase! What is this customer service??? No one replying on your useless “chat” function either!! Please I need to make this payment asap !! @HSBC
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Lula Roo
(@Lula_n_roo) reported
@RuththeWalker @HSBC_UK @HSBC_UK also having the same issues.
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ae
(@aespadolls) reported
Dear @HSBC_UK, I’ve been trying to call your international/overseas hotline number but it keeps giving me “Error”. I’ve tried with different phones but they all give the same “Incorrect No” msg. I’ve been going in circles because your live chat agents are not helpful at all.
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Mohammad Mushanna🇵🇸
(@MUSH_84) reported
@HSBC_UK Can you give me a mortgage at 1% rate, that would really help.
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Chef.
(@bromleytown2) reported
@HSBC_UK Honestly the team at inverness have been absolutely invaluable to me the last few years. You just see numbers and figures they see humans and customers. What about the elderly that can't use a computer or modern phone? Or partially sighted or disabled wtf are they to do ????
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Charlie | AmazingChi
(@TheAmazingChi) reported
Dear @HSBC_UK Can your customer service team stop (hopefully accidentally) hanging up on me when they attempt to transfer me through the myriad of departments, please? When it takes half an hour just to speak to someone in the first place, this is absolutely shambolic,
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Matt
(@goosemonaghan) reported
@HSBC_UK twice your customer team assured me someone would call to discuss my premier banking application. No calls. Made the application on aug 24th and just keep getting told to wait. On the 24th I was told this would take up to 10 days. Why is it so hard to open an account??
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Dhruv Dhingra
(@dhruvdddhingra) reported
@HSBC_UK I have been trying to open an international student account, and after an issue with my address in the online form, I visited a branch to resubmit my documents. Today, I’ve received a message stating the documents can’t be accepted. Ref No. 1466234172