HSBC

Is HSBC down in Merton, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Merton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Merton, Greater London, England 03/05/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (19%)

    Login (19%)

  3. Website (14%)

    Website (14%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Merton, Greater London, England

The most recent HSBC outage reports came from the following cities: Harrow, Ealing and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Mobile App
United KingdomEaling Login
United KingdomCity of London Website
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • AlexRM Alex (@AlexRM) reported from Victoria, England

    @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • rajurajith21 Rajith Raju (@rajurajith21) reported from Richmond, England

    @AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BryanMStephens Bryan Stephens (@BryanMStephens) reported

    @HSBC_UK - best part about this - your agents keep texting me on my app that I cannot access because you suspended my password.

  • vanbonnguyen van bon nguyen (@vanbonnguyen) reported

    @HSBC_UK hi I have a new iPhone 13 I have deleted the business hsbc on old phone . I have try to sign in the hsbc on new phone but It is not does not work . Account name : 71626957 account

  • Gareth_Lewis_ Gareth Lewis 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Gareth_Lewis_) reported

    @HSBC_UK But why change the app to provide LESS information to the customer? I can only see it as a underhand money making opportunity for @HSBC_UK to the detriment of the customers! Its needs recifying ASAP

  • MOUAZSALEH3 MOUAZ SALEH (@MOUAZSALEH3) reported

    @PCUnsworth i was scammed by a person named Martin Robert living in Liverpool, he using a fake company and a fake bank account in @HSBC_UK and i transferred 7500 € to buying his car but there's no car or mony at all please help me

  • thelee_x_w lee williams (@thelee_x_w) reported

    @HSBC_UK done with you, more fraud on my account. Branche shut, tele banking op just hung up on me knowing how stressed I am about the fact in on holiday tomorrow, but now cant get there as card doesn't work. Totally shocking customer service. I'll go elsewhere after 20 yrs

  • HilaryCane HilaryC (@HilaryCane) reported

    @HSBC_UK you erroneously took money from my account on Xmas eve, I called customer services and all they're doing giving me the runaround. Happy Xmas to you. Please get it sorted and DM me today

  • EfaCynan Shaun Holdsworth (@EfaCynan) reported

    @Morrisons @HSBC_UK £100 is an awful lot of money to give to a supermarket for absolutely nothing .

  • sjp8sue Sue Powell (@sjp8sue) reported

    @HSBC_UK can’t log into mobile banking do you have problems

  • EfaCynan Shaun Holdsworth (@EfaCynan) reported

    @Morrisons @HSBC_UK It hasn’t and is a pending transaction. I am flabbergasted. £100 is an awful lot of money for nothing in return. No fuel provided at the pump, yet, £100 taken.

  • ed11e Ed Marsh (@ed11e) reported

    Despite making both branches “staffless” @HSBC_UK manage to close both the Maidenhead and Windsor branches due to “temporary staff shortages”. Expected nothing less from them. Absolutely shocking service as per usual.