Is HSBC down in Merton, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (56%)
-
Website (20%)
-
Login (15%)
-
Transfer (5%)
-
Transactions (2%)
-
Withdrawals (2%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
-
Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
-
steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Asif khan
(@Asifukhan37) reported
@HSBC_UK with so much digital fraud around us, do you think asking(to-be) customers to login into their personal bank account via your link seems dodgy to me? Why can’t you’ve an option to upload the bank statements and take consent to contact the bank for verification
-
Christine Sedders
(@CSedders) reported
@HSBC_UK I have just tried to login after switching phones: I failed too often. Do get another chance if I wait a while, please?
-
Colette Lilley
(@colettelilley) reported
@HSBC_UK please help, app keeps crashing been trying to fix it for days, can't do online banking, can't down load the app on another device, can't log on to chat. So far 30 minutes waiting on the phone. Just what are we meant to do????
-
Anantasati
(@Anantasati) reported
@HSBC_UK Really fed up try to login for online banking. Spent over 1/2 hr on phone and 45 mins online. Why do I keep getting “Invalid OTP credentials”! 😡 I know the code is correct as I get a ✅ next to it. Please help.
-
Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
-
Penny Millarman
(@Areyonga) reported
@HSBC_UK I managed to get through and after answering a few questions a very nice,friendly man told me that it was fine. Now I have voice recognition which will help enormously.Thank you for your patience. I have another question!
-
Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
-
🏳️🌈kye Boe🏳️🌈
(@Ky_l_i_e) reported
Hi, @HSBC_UK would you be able to help, I need the full order number for a subscription which has recently come out of my account. Apparently it has 10 numbers but I'm not seeing that on my statement so they can't help me till I get this.
-
Andy Richards
(@Andrew20061976) reported
@HSBC_UK never have I ever had such a headache dealing with HSBC on chat on the APP. Had a DD cancelled in error and has caused no end of issues today.
-
Dave Fozzie Foster
(@the_groundsman) reported
@sheilaMol1 @RoyalMail @HSBC_UK I had one of those too saying there wa sa problem with payment on my bill. I had paid it 3 days before so knew there wasn’t a problem 😡