Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Login (14%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Newham, Wembley, Tower Hamlets and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Newham |
Mobile App | |
| Wembley |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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DENI ROGERS
(@Denirogers) reported
@martharoberts @HSBC_UK I had to deal with fraud office HSBC last year. Took forever to get through & eventually ended up talking to a lass working from home in Delhi.
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Karen Moss
(@karenj1978) reported
@HSBC_UK please can you answer your phones! Over an hour later and I’m still trying to get through. Frustratingly web chat said they cannot help.
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Dᴀɴɴʏ Bʀɪsᴛᴏᴡ
(@maidstone83) reported
@HSBC_UK how do I access online banking with access to my mobile banking app? (Can’t generate a code) your app isn’t working for developer versions of ios15 yet!
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Rif Kiamil
(@rifkiamil) reported
@HSBC_UK @Shelter Been a @HSBC customer since the days of Midland Bank Plc! Very proud of them for doing this!
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Rob Powell
(@powelly83) reported
@HSBC_UK your staff tell me the can't help and to ring a phone number between 8am-8pm. Only for me to find out that department closes at 5pm and have spent over 45 mins on hold each time. #poorservice
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Hhoohaa
(@HeidiLWelsh) reported
@HSBC_UK I posted a cheque in a machine today that I urgently need. Machine broke. The branch will not put the £60 in my account. Great customer service.
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Tiffany Hopkins
(@tiffanyyhopkins) reported
@HSBC_UK After being on hold for 15 mins your agent just hung up on me while trying to transfer me to a different team. Urgently trying to sort an issue from abroad that is impacting my ability to purchase a home! This is unacceptable. 😡
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Stu Smith
(@stusmith84) reported
@HSBC_UK is online banking/app down? No accounts showing in app, had a ‘thanks for updating fast balance accounts’ email, and get a ‘sorry you’ve ran into a problem’ when logging in online?
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CJTShadow28
(@CjtShadow28) reported
I’m thinking of switching banks as every other banking app works on iOS 15 apart from HSBC, and they keep blaming apple when it seems like they are just not wanting to help their user base out! @HSBC_UK
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Ameer Haq
(@Ameerhaq1) reported
@HSBC_UK @HumzaProduction Fix up. Ain’t no one that can violate badman in ends.