Is HSBC down in Merton, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (64%)
-
Website (18%)
-
Login (9%)
-
Withdrawals (5%)
-
Transfer (5%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Fulham |
Login | |
| London |
Website | |
| Harrow |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
-
David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
-
Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
-
Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
-
Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
-
Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
-
MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
-
Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
ripgx
(@ripgx) reported
@HSBC_UK @HSBC continued Why is HSBC not able to release this charge? Is this normal ? We have been to the branch, sent emails but are being sent around in circles. 17 years of good service being ruined by this experience
-
Daithi
(@dysolve) reported
@JimBrowning11 @Visa @HSBC_UK I get this very often, I help elderly people who have been scammed and don't understand it, banks will not speak to me about it, I don't want details, I just want the bank to do something about it. Recently, I found a account used to launder money and the bank was not interested
-
Linda Kapezi 🦋
(@lindatinenenji) reported
@HSBC_UK online payments not working...YET again!
-
Rick Harris
(@LongWordMonthly) reported
Every time I have need to contact @HSBC_UK I'm reminded what a backward and customer-unfriendly organisation it is. Their IVR system + endless holds/delays in getting simple transactions completed is a truly worst-class #customerexperience.
-
Rick Harris
(@LongWordMonthly) reported
@EmmaLouise_90 @HSBC_UK @HSBC Emma - how dare you! You are not allowed to be a frustrated customer! Despite the fact that your words were clearly directed at the bank itself, rather than any individual employee. There was obvs no abuse here.
-
Fiona
(@FiFiTrixbel) reported
Oh dear god, 2 and half hours on chat with @HSBC_UK still not got the answers I need. Only general stuff that advisors SHOULD have access to if they really wanted to help.
-
James Dunk
(@JamesBobbbbb) reported
@HSBC_UK @YaTrainer Did you get your card OK I have the same problem also was accepted on the last page but didn't get a confirmation email or text?
-
Tim, Harbinger of the Hour of Twilight
(@TimboRoberts) reported
@JimBrowning11 @Visa @HSBC_UK This is the same HSBC that struggles to look after customers when they do get scammed right? Like, leaving them on hold for hours, or not showing interest in customer calls right? Or allowing money laundering? Not surprised.
-
alioni ravioli
(@alioniravioli) reported
@HSBC_UK ... Who then also doesn't seem to be able to help. She is currently in tears because she seems to be getting absolutely nowhere and no one has been of any help at all.
-
malique
(@1EA1kXEg3KiRS7x) reported
@JimBrowning11 @Visa @HSBC_UK Mr browning , the problem with hsbc ppl is been outsource out to different location, and been trained that like robot , no matter how much your concern or trying to help, they just follow script only