Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: Belsize Park, London, Newham, Croydon, Redhill, Thornton Heath, Islington, Cricklewood, Wembley, Tower Hamlets, Ealing, City of Westminster, Fulham, Camden Town and Finsbury Park.
| City | Problem Type | Report Time |
|---|---|---|
 Belsize Park |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Newham |
Mobile App | |
| Croydon |
Mobile App | |
| Redhill |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@_aaroncater_) reported
@IanJamesSeale @HSBC_UK This is very bad! I opted to use the new PIN and it is messy too! The app says service unavailable regularly! To fix this you have to close the app and relaunch it. It’s very glitchy with accepting security codes in Online banking that it generates and threatens to lock me out!
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Nicky Ward
(@therealmrswardy) reported
@HSBC_UK is there a problem with mobile banking? Keep trying to log onto my account and it keeps closing.
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Jennifer Chen
(@JenChen40) reported
@HSBC_UK 3 members of your team let me down Today and NO business banking supervisors or Manager work after 5? Really!! 3.5 hours on the phone!
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK You guys should at least have knowledge of that to inform customers. Also you could post on here before changes are made. There were changes made to Mobile banking in February, and again a couple of days ago, which were both detrimental to my service and were both unannounced.
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK Yes, someone was 'calling me back in 10 minutes - over an hour ago. And yes, I know HSBC update the App often - every time it either removes a feature or makes it worse, or both. Check out the rating and comments on the Google Play Store - its awful. I uninstalled it yesterday
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Elizabeth Histed
(@elizhist) reported
@HSBC_UK Thanks for your reply! I have tried calling, but I am not able to progress with out entering my customer number, which I do not have since there has been no correspondence. Do you have another way I can contact the right team?
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Evelyn
(@evelynA783) reported
@HSBC_UK is there something wrong with online payments? The app says I can’t access my saved payees. Tried on the website and it’s the same. Please could you look into it.
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Rico Devante
(@Rico_Devante) reported
Extremely disappointed with @HSBC_UK business banking. Even their staff members are struggling to resolve my issue. It's not the bank it used to be. Service is slow, and I'm starting to find it obsolete. WHAT A JOKE!! #HSBC #MONEY
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Jamie Monkhouse
(@jamie_monkhouse) reported
@HSBC_UK I'm not sure if your mobile app's working right now, is that the case?
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Mummy 4 data 💙 comedian entrepreneur
(@Mummy4all) reported
@HSBC_UK Hi I am not a customer but need to speak with my local Ashton under lyne branch. I was hit by a car today and the HSBC bank has the CCTV footage. They said that if I needed it to contact them, but no numbers.