Is HSBC down in Merton, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (63%)
-
Website (16%)
-
Login (16%)
-
Withdrawals (3%)
-
Transfer (3%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
-
David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
-
Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
-
chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
-
Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
-
Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
-
thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Lew
(@lewmilburn) reported
@mac300010 @HSBC_UK I’m having the same issue unable to roll back too, it’s terrible that they’re not supporting it. I remember them having the same issue last year, clearly didn’t learn.
-
Nick Taylor
(@nhtaylor44) reported
The " Chat " Help Line on @HSBC_UK is totally useless - please can someone send me a direct message so that I can have a " conversation " with a live person.
-
Siobhan
(@Buff_Shuff) reported
@HSBC_UK Between us @CeiakaPhillips have spent a good few hours on the phone just attempting to log in. It’s just an absolute farce
-
Comrade Chungus
(@comrade_chungus) reported
@HSBC_UK hey there, applied for a credit card with you which was successful and just done the ID checks (which are pending) only weird thing is I have no confirmation emails at all or anything that shows my customer number so I can track progress. Can you help?
-
Ian Arundell
(@IanArundell) reported
@HSBC_UK hey, I have been hanging to sort out a problem created by the bank, spoken to two people in two hours and now cut off. Shocking service and hiding behind the pandemic which is untrue as the service was bad before. Can someone help?
-
macbetinfo
(@macbetinfo) reported
from
Huddersfield, England
@HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago
-
Jamie Benton
(@Benton1Benton) reported
@HSBC_UK @Shelter Let’s hope you don’t have the problems I’ve had with my account that you can’t seem to sort out in the last 2 MONTHS!
-
Kitty Cowell
(@kittycowell) reported
Hi @HSBC_UK is there a problem with your personal banking log on page? When I try access it, it says 'Bad Request'
-
Sheen
(@sheenkelly) reported
@HSBC_UK your customer service has to be one of the worst i’ve ever experienced 🙄 I’d like to close my account now please.
-
pufferfish
(@pufferfish7) reported
@HSBC_UK Our daughter had funds with in a child trust fund. We tried to move this money to AJ Bell investments. The money has now gone missing and despite repeated attempts we can get nobody at HSBC to be consistent or engage. This is for her tuition fees at university. HELP!