Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gina
(@GinaBush1) reported
@HSBC_UK so frustrated. I have a new phone trying to login to online banking password isn’t recognised. Saying to call but the office is closed. Good thing it’s not an emergency. I am now locked out of my online banking. I never have this issue with @monzo.
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Sarah Roberts
(@sarahroberts198) reported
You know sevurity is tight when you cant even access your own account despite being on the phone for half an hour @HSBC_UK
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Mark Dixon
(@markdixon100) reported
@HSBC_UK My local branch is closing in May. For the most part, it is not a big issue for me as I hardly ever use it. However, If I get a cheque to pay is n which is in excess of £750 (the maximum that can be paid in using the banking app), how do I do it?
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Fiona West
(@LTMID1) reported
@HSBC_UK repeated messages of ‘something went wrong’ trying to deposit a cheque using app. Is there a glitch? Photo using good light and photos load. You have closed down all local and local-ish branches.
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ScepticalDungBeetle
(@DungSceptical) reported
@BarclaysUKHelp lot a customer to @HSBC_UK Wanted to open an account for my son. Told to arrange a video call via your app (went into branch at inconvenience to me) App wouldn’t verify passport nor driving licence, asked back into branch with son (u r closed after school) 1/2
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Matthew Nuttall Diaz
(@matt_nuttall) reported
@HSBC_UK Hi I have a mortgage with you but no online account, how can I start getting access to one so I can start overpaying, alternatively can this be done in branch.
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Tim C
(@timralph30) reported
@HSBC_UK why is my account in review appalling customer. Service Philippine and Indian staff just cut the lines etc
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Pete Wylie is WAH!🌟
(@petewylie) reported
.@HSBC_UK Could you please use your famed contacts with UK tax authorities to explain that my tax return will be late because I can't access my .@HSBC account to see my statements. Months of this, and no viable solution. Absolutely AWFUL! #HSBC
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Shahid Siddique
(@ShahidSiddique) reported
@HSBC_UK I’m having issue for last 1 year my CC account is not linked to online banking & I can’t check, track & pay. I didn’t receive any statement last month & I was told it was due to the RoyalMail strike & have no clue the payment amount & the due date. Tired calling support
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Stu Firth
(@firth1985) reported
@HSBC_UK Hi Laura. I am an HSBC customer that’s the confusing thing!