HSBC

Is HSBC down in Merton, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Merton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Merton, Greater London, England 04/24/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (16%)

    Login (16%)

  3. Website (15%)

    Website (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Merton, Greater London, England

The most recent HSBC outage reports came from the following cities: Golders Green, London, Southwark, Croydon, Hackney, Mitcham and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomSouthwark Mobile App
United KingdomLondon Transactions
United KingdomCroydon Website
United KingdomHackney Website

Community Discussion

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HSBC Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrick31089171 Patrick Bell (@Patrick31089171) reported

    @HSBC_UK hello hsbc. You locked me out of my account because I authorised a money transfer and now your customer service line is so terrible I cannot unlock it. Respond back sometime so I can start living my life again. Xxx

  • wihockeyguy hockeyguy (@wihockeyguy) reported

    @WishesAndLists @HSBC_UK Stopped working hours before I updated to the new iOS, I don’t think the update is the issue. Starting to become widespread issue.

  • TeamMegafreakPT TeamMegafreakTraining (@TeamMegafreakPT) reported

    @HSBC_UK any reason my #hsbckinetic account won't log in?

  • EzeFaturoti Eze Faturoti (@EzeFaturoti) reported

    @HSBC_UK Business Banking -hell of customer support service waiting time, hours to be used for constructive work spent on the telephone, waiting in vain, no result

  • HeatherJLilley Heather J. Lilley (@HeatherJLilley) reported

    Amazing to hear that @HSBC_UK are rolling out a ‘No Fixed Address Scheme’ providing bank accounts for homeless people to help break that vicious ‘no address, no job, no home’ cycle. Brilliant 👏🏻👏🏻

  • jezdolan Jez Dolan (@jezdolan) reported

    @Sandra25San25 @HSBC @HSBC_UK HSBC are awful. I had ongoing problems with them, but FAR worse in their ongoing global investment in fossil fuels. Building coal-fired power plants in developing countries to make money for shareholders. Corrupt. Do not use.

  • Eganrice Megan Price (@Eganrice) reported

    @HSBC_UK my mortgage completed over a month ago and no completion details have been sent. I can’t get in touch with you as I do not have a customer ref number and your SVR won’t allow it (this is terrible btw) please can someone support as the DD has not gone.

  • j4yne jayne (@j4yne) reported

    @HSBC_UK I wish to submit a complaint, your chat help has just advised me to submit a fraudulent lost card claim in order to get a replacement card. I’ve called the 24/7 customer service number and it says it says the office is closed. Please explain how 24/7 is closed?

  • MrGoose2 Angus K (@MrGoose2) reported

    @HSBC_UK amazing customer service again, can't answer a straight question about complaints and just cut me off when they don't want to talk to you. #awesomework 🤷

  • slydog7 Matthew (@slydog7) reported

    @HSBC_UK Massive faff in doing so, 45min in total on the phone, but by deleting and reinstalling the app solved the problem, thanks for the speedy response Andy 👍🏻