Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (25%)
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Website (9%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Harrow, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App | |
| Ealing |
Login | |
| City of London |
Website | |
| Harrow |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Clarissa Campbell
(@thisClaris) reported
@HSBC_UK tried to call, tried to talk to your robot, tried to access my banking while overseas and HSBC has been useless on all fronts - send help or I’ll switch banks pls it’s 2022 and this shouldn’t be happening.
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Joseph Chan
(@UnhappyGuy342) reported
@HSBC_UK I have problems logging into both online banking and mobile banking. Both of them say there is a system error. Moreover, I have done a £10000 transaction today but my payee has not received it. The payment details are correct and the right amount of money was deducted.
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Miss IUA
(@Isobel6174) reported
In a society where we’re quick to moan, can I just thank Nina @HSBC_UK mortgages who was brilliant on the phone just now. Could not have asked for better service - thanks Nina, you’re a credit to the company!
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Peyonce
(@Peechree) reported
@HSBC_UK can you please let me know how to close my current account? My overdraft was lowered and your online banking is archaic resulting in 2 late payments on my credit report! This will not help my mortgage application.
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Linda Birr-Pixton
(@BirrLinda) reported
@HSBC_UK @Ajju23819329 Physical Secure key - message says Login failure every time -
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Linda Birr-Pixton
(@BirrLinda) reported
@HSBC_UK Can't log on at all - secure key login failure.
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Emma Frost
(@EmmaFrostLondon) reported
@HSBC_UK I have emailed. Amazing that the only way I can get a response is when I publicly lambast you on Twitter. Why couldn't a member of staff have replied to my dozens of emails through your banking site?? Because you don't care until it's bad PR.
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Anand Gupta
(@anandcheam) reported
@HSBC_UK When are your service becoming contactable? Your chat service takes hours to respond to. I wonder if there is no banking regulations that would force minimum service quality on banks.
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Christinezhaibarnes3@gmail.com
(@Christinezhaib1) reported
@HSBC_UK Log in failure. Just tried again same issue
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Huw Janus
(@JanusHuw) reported
@HSBC_UK Something wrong with log-in? I am 100% sure I got all information right, but still cant log in.