Is HSBC down in Merton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Merton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (18%)
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Login (5%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map Near Merton, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Fulham |
Login | |
| London |
Website | |
| Harrow |
Login | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria
(@rainbowroo1) reported
@HSBC_UK More issues with the HSBC and we are still cannot access our money. Not willing to help in the slightest so cannot imagine what they would do to help.
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Javier Y
(@javier36202) reported
@stylo_design @HSBC I am facing the same problem. Every time I log into their website I get the same message: “As we get closer to the date your current deal ends, we’ll be in touch”. Is there anything @HSBC_UK can do?
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Capt A
(@tiredeyes1111) reported
@HSBC_UK Hi … I filled an application form on Monday and there is no further update as in when will the account get open .. I don’t even have a reference number ….can you pls help
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London Almoner
(@modern_Almoner) reported
@HSBC_UK Banks lend up an umbrella when the sun is shining and take it back when is pisses down.
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Walesguy
(@Walesguy2) reported
@HSBC_UK You need to employ more people to meet your customer’s needs! It’s pretty simple really. If you put profits before customer service, customers are going to be unhappy. I’ve lodged a formal complaint, but your bank’s ‘service’ continues to decline.
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RB - Long live the King!
(@RuleBrexitannia) reported
@HSBC_UK What is it they say? Owe the bank a million quid it is your problem. Owe the bank a 100 million quid and it is the banks problem. Send us some money please.
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Alex Willcox
(@apwillcox) reported
@HSBC_UK Where's the option for "Yes, but they couldn't help"?
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Luna
(@orionastarmoon) reported
@chloemg_ @HSBC_UK So sorry they did that to you! Luckily I chose not to transfer everything or close down my other account in case something went wrong. Their customer service team are abysmal, don’t listen and nor do they seem to want to help. I’m now investigating other banks
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Laura Phillips
(@ljpip) reported
@HSBC_UK Hi HSBC, I have called from abroad twice, having been on hold for an hour each time before the call drops. Secure e-messaging unavailable and chatbot not working/addressing. Can I get a call back?
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Tom
(@tommc79) reported
@HSBC_UK No, loans are just another debit to pay and no, you really don't want to help or your profits would be less.