HSBC

Is HSBC down in Merton, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Merton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Merton, Greater London, England 11/24/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Merton, Greater London, England

The most recent HSBC outage reports came from the following cities: Newham and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomFulham Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BlairZaye Blair Zaye (@BlairZaye) reported

    @bar_jen @AgataCzop @HSBC_UK ah really? got a link to a the down detector ?

  • no1cityblue Eagle1 (@no1cityblue) reported

    @HSBC_UK mobile banking out of service? No communication to customers?

  • bar_jen Barbara Ann Jennings (@bar_jen) reported

    @BlairZaye @AgataCzop @HSBC_UK I think it's down - big spike on down detector at 4pm. Seems to be the website and the app.

  • AnaVLeckenbySEM Ana Valezzi Leckenby (@AnaVLeckenbySEM) reported

    @HSBC_UK is there a problem with the banking app? It is not loading

  • kellyamanda93 Kelly Thomas (@kellyamanda93) reported

    @HSBC_UK I'm having trouble with my mobile banking app - it's giving an error message of no internet connection despite having adequate connection. I'm an android user and app is up to date. Can you advise?

  • OliviaWandle Olivia 🇮🇱 (@OliviaWandle) reported

    @mostyn41 @HSBC_UK I can’t access it either

  • berg442 pete🏆🏆🏆🏆🏆🏆 (@berg442) reported

    @HSBC_UK App on phone not working I need to transfer money urgent #customerservice #customersupport

  • Sanah_R_x __Sanah__ (@Sanah_R_x) reported

    @HSBC_UK your online banking is down!! When will it be fixed??

  • bigdogsteve Steve Horvath (@bigdogsteve) reported

    @craigwatson1987 @HSBC_UK Great catch. Just noticed and agree with jonah - much broader than akamai. larger DNS issue. Maybe Root effected.

  • bazil_boyle Bazil Boyle (@bazil_boyle) reported

    @Beckyfogg @HSBC_UK Even business side of banking is down!