HSBC

Is HSBC down in Merton, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Merton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Merton, Greater London, England 11/29/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Merton, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, Wandsworth, Newham and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

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HSBC Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Broadbentius Tom Broadbent (@Broadbentius) reported

    Loyal customer of @HSBC_UK for 25 years. Ends today. Have been given the most awful run around by my bank, extremely disappointed and frustrated. It’s given me a headache tbh

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @HSBCUKBusiness @HSBC_UK @HSBC I would like to express my difficulty due to my HSBC UK Account which got freeze on 29 May'21. I'm following up with review team & customer care & visited Borehamwood Branch Manager Mrs. Sonia Shah, still having trouble to access my account. HELP!!!

  • eduardosponda 🄴🄳 (@eduardosponda) reported

    After three days with iOS 15, the only problems that I’ve seen are @HSBC_UK app crashing when loading and “Unable to load” error when configuring widgets.

  • HSBC_TR HSBC Türkiye (@HSBC_TR) reported

    @StudentSSSUK04 Hi, Please contact with @HSBC_UK about your HSBC UK account issue. This is HSBC Turkey. Have a nice day.

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @Shelter @HSBC_UK I would like to express my difficulty due to my HSBC UK Account which was been temporarily freeze on 29 May'21. Since then I'm following up with review team & customer care & visited Borehamwood Branch Manager Mrs. Sonia Shah, still having trouble to access my bank account. HELP!

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @HSBC_EG @HSBC_UK @HSBC_UK is not responding anything, please help

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @HSBCUKBusiness @HSBC_UK @HSBC I would like to express my difficulty due to my HSBC UK Account which got freeze on 29 May'21. I'm following up with review team & customer care & visited Borehamwood Branch Manager Mrs. Sonia Shah, still having trouble to access my account. HELP!!!

  • willowcolios Willow Colios (@willowcolios) reported

    @nw_nicholas @ChrisTMarsden I was charged loads of compounded overdraft fees back in the 00s. I’ve not heard anything about any compensation . (IE I wasn’t over my limit, but fees from @HSBC_UK Kept putting me over my limit.) Things have improved but for a while it was an impossible and stressful cycle.

  • Roachieone Helen Roache (@Roachieone) reported

    @HSBC_UK is there a problem with your online payments system at the moment?

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @HSBC_UK @Shelter I would like to express my difficulty due to my HSBC UK Account which got freeze on 29 May'21. I'm following up with review team & customer care & visited Borehamwood Branch Manager Mrs. Sonia Shah, still having trouble to access my account. HELP!!!