Is HSBC down in Hounslow, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hounslow, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Hounslow, Greater London, England
The most recent HSBC outage reports came from the following cities: Borehamwood, Ealing, City of London and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Borehamwood |
Login | |
| Ealing |
Login | |
| City of London |
Website | |
| Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Stoughton
(@barnsleybeast) reported
@HSBC_UK trying to open an account for our 11 year old daughter, submitted app in Feb & still it’s not open. Can’t get a straight answer from anyone, branch said we need to call helpline but can’t get through to a human. Not good enough! Going elsewhere unless you can fix 😡
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Hayley Ewens
(@sparklesgreen) reported
@HSBC_UK been on the phone for over four hours trying to resolve a scam issue with my business account. Apparently you have nobody to deal with a scam payment in. Nobody can help me?
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Kim Harris
(@kimnrubyharris) reported
@HSBC_UK Derby today with a guy visibly shaking to try 2 open his 1st bank account age 39 the staff working the floor an absolute star helpful reassuring and respectful paperwork copied appointment tomorrow to complete #thankyou #goodpeople @LACderby
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Vanessa Everett
(@VanessaEveret19) reported
@HSBC_UK As per my second reply it is partially resolved, I tried messaging service via app, your in person service and phone service all which couldn’t give me the appropriate advice, I will follow the appropriate complain process
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santhoshkumar
(@santhos00839385) reported
@HSBC_UK Your website says, Android 7.0 and above is supported for mobile banking app. But with some tweaks/hacks, I'm able to open HSBC UK mobile app in Android 6.0 phone. I did this after you made me wait for more than 30 minutes and finally I got frustrated and dropped call
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Katie Benham
(@kbenham1982) reported
@HSBC_UK can you change your name at any branch? I've been told it can't be a digital branch but your website and previous replies to other people say any local branch. I just want to check before a wasted trip. Thank you
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Conor O'Loan
(@ConorOLoan) reported
@HSBC_UK When I attempt to pay off my credit card I receive: "An error has occurred while processing your request. Please try again H80" Please resolve issue ASAP, as I don't want to incur charges from the HSBC app not allowing me to settle debt. Can't call HSBC, overseas.
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Panton's Hill
(@EirteppRW) reported
@JoycesLovechild @HSBC_UK No, but it seems to help you denigrate others, roaster.
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Áine Ryan
(@AineRyan3) reported
@HSBC_UK What is wrong with your app? It won’t open on my iPhone and I’m over 10 mins waiting for a human to answer your phone. Soooo frustrating, I can’t log onto online banking even as need to have app to do that. Please help as I got a letter stating to contact HSBC urgently
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Martin Browne
(@martinpbrowne) reported
@HSBC_UK It’s utterly appalling customer service to make me ring you when you flag what your useless systems think is fraud when it manifestly is not. You should ring me. Ironically if it were fraud I’d not be able to stop it because you won’t answer the phone.