HSBC

Is HSBC down in Hounslow, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hounslow, Greater London, England 03/04/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Hounslow, Greater London, England

The most recent HSBC outage reports came from the following cities: Borehamwood, Ealing, City of London and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorehamwood Login
United KingdomEaling Login
United KingdomCity of London Website
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • barnsleybeast Luke Stoughton (@barnsleybeast) reported

    @HSBC_UK trying to open an account for our 11 year old daughter, submitted app in Feb & still it’s not open. Can’t get a straight answer from anyone, branch said we need to call helpline but can’t get through to a human. Not good enough! Going elsewhere unless you can fix 😡

  • sparklesgreen Hayley Ewens (@sparklesgreen) reported

    @HSBC_UK been on the phone for over four hours trying to resolve a scam issue with my business account. Apparently you have nobody to deal with a scam payment in. Nobody can help me?

  • kimnrubyharris Kim Harris (@kimnrubyharris) reported

    @HSBC_UK Derby today with a guy visibly shaking to try 2 open his 1st bank account age 39 the staff working the floor an absolute star helpful reassuring and respectful paperwork copied appointment tomorrow to complete #thankyou #goodpeople @LACderby

  • VanessaEveret19 Vanessa Everett (@VanessaEveret19) reported

    @HSBC_UK As per my second reply it is partially resolved, I tried messaging service via app, your in person service and phone service all which couldn’t give me the appropriate advice, I will follow the appropriate complain process

  • santhos00839385 santhoshkumar (@santhos00839385) reported

    @HSBC_UK Your website says, Android 7.0 and above is supported for mobile banking app. But with some tweaks/hacks, I'm able to open HSBC UK mobile app in Android 6.0 phone. I did this after you made me wait for more than 30 minutes and finally I got frustrated and dropped call

  • kbenham1982 Katie Benham (@kbenham1982) reported

    @HSBC_UK can you change your name at any branch? I've been told it can't be a digital branch but your website and previous replies to other people say any local branch. I just want to check before a wasted trip. Thank you

  • ConorOLoan Conor O'Loan (@ConorOLoan) reported

    @HSBC_UK When I attempt to pay off my credit card I receive: "An error has occurred while processing your request. Please try again H80" Please resolve issue ASAP, as I don't want to incur charges from the HSBC app not allowing me to settle debt. Can't call HSBC, overseas.

  • EirteppRW Panton's Hill (@EirteppRW) reported

    @JoycesLovechild @HSBC_UK No, but it seems to help you denigrate others, roaster.

  • AineRyan3 Áine Ryan (@AineRyan3) reported

    @HSBC_UK What is wrong with your app? It won’t open on my iPhone and I’m over 10 mins waiting for a human to answer your phone. Soooo frustrating, I can’t log onto online banking even as need to have app to do that. Please help as I got a letter stating to contact HSBC urgently

  • martinpbrowne Martin Browne (@martinpbrowne) reported

    @HSBC_UK It’s utterly appalling customer service to make me ring you when you flag what your useless systems think is fraud when it manifestly is not. You should ring me. Ironically if it were fraud I’d not be able to stop it because you won’t answer the phone.