HSBC

Is HSBC down in Hounslow, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hounslow, Greater London, England 03/04/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Hounslow, Greater London, England

The most recent HSBC outage reports came from the following cities: Borehamwood, Ealing, City of London and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorehamwood Login
United KingdomEaling Login
United KingdomCity of London Website
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • VWarmisham Victoria Warmisham (@VWarmisham) reported

    @HSBC_UK I'm afraid they have not assisted me and I have phoned 4 times! I have received very poor customer service. I would like a manager to contact me ASAP

  • joecgarner Joseph Garner (@joecgarner) reported

    @HSBC_UK Really poor quality of customer service ( or rather I should say non service ) being offered by your BIB telephone support. Dreadfully long wait times to get through and when I finally do I find out that you are holding old and inaccurate contact details for my business.

  • Emiesper Turqui (@Emiesper) reported

    @HSBC_UK @HSBC @Stonewallhousin You should really review the customer service you provide in Argentina. I have an emergency with my credit card and the customer service line is NEVER available.

  • PeterJohnBall Peter John Ball (@PeterJohnBall) reported

    @HSBC_UK hanging on for 30 minutes then again passed to the music. Poor service! Still waiting call back after trying to contact you for over an hour. need a better bank.

  • Bitocrypto2 Bitocrypto (@Bitocrypto2) reported

    @HSBC_UK @Stonewallhousin I’m a gay customer of HSBC. Quit pandering and serve everyone. Stop virtual signaling and dividing people. Can’t wait to be fully crypto and be decentralized.

  • ImRoi05 Rohith Shetty (@ImRoi05) reported

    @HSBC_UK I applied for an account online few months ago. I got confirmation about successful verification and been notified that card in on it's way. 5 months up, I still don't know my account details nor do I have my card. How am I supposed to get help without going to bank?

  • Emiesper Turqui (@Emiesper) reported

    @Climate_Action_ @HSBC @HSBC_UK You should really review the customer service you provide in Argentina. I have an emergency with my credit card and the customer service line is NEVER available.

  • lareineubu la reine ubu (@lareineubu) reported

    @HSBC_UK It doesn’t help at all. Why don’t you do this? Every other bank I know of does. What is the problem with stamping the documents you’ve just printed? It defies common sense. If you won’t offer this basic service at no cost to you I’d rather have the forms to close the account.

  • smartieabishek abishek nair (@smartieabishek) reported

    @HSBC_UK @HSBC @HSBC_AUS you can see this and if anyone can help would be better.

  • rachelgmarks Dr Rachel Marks (@rachelgmarks) reported

    @HSBC_UK Are you still planning not to support upgrades of your App on older smartphones? I haven't had a message about this recently & wondered if you'd sensibly changed your mind or whether you still support climate destruction by requiring me to unnecessarily buy a new phone?