Is HSBC down in Hounslow, Greater London, England?
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The latest reports from users having issues in Hounslow come from postal codes TW3.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hounslow, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (45%)
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Transactions (20%)
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Login (12%)
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Website (11%)
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Transfer (10%)
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Withdrawals (1%)
Live Outage Map Near Hounslow, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Hounslow, Wembley, Golders Green, Islington, Northolt and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| Wembley |
Transfer | |
| Golders Green |
Transfer | |
| Wembley |
Transactions |
Community Discussion
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HSBC Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Come Together
(@ComeTogetherAs1) reported
@GeorgeMonbiot @VodafoneUK Terrible company. Terrible, terrible. No one should ever go near companies like this. The customer is viewed as poo on their shoe. @HSBC_UK also the same.
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Harry Holmwood
(@Hholmwood) reported
3 weeks ago I asked @HSBC_UK for a corporate US dollar account. They made me wait a week to have a phone call with a guy who tried to sell me stuff I didn't want. Then no reply to any of my emails in the last 2 weeks. Shockingly bad service. Can anyone recommend a better bank?
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John Spencer Williams • F**k Work Let’s Play
(@johnsw) reported
@HSBC_UK HSBC doesn’t support notifications like payment in/out unlike other apps
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Rachel
(@raquellebear) reported
@HSBC_UK - why is it so difficult to open a business bank account?? Already yr customer and you won’t help me at all with this. Live help useless. Phone refers back to live help. Branch say will give me urgent call back - 1 week ago… do you not want new acc?
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Y
(@BadassesHistory) reported
@HSBC_UK hi guys. Why can’t I log on to the HSBC banking page on the website? I just get a white screen after I put my HSBC log on details in
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Nav Hussain
(@navhussain9) reported
@HSBC @HSBC_UK shocking service, 1 hour wait, transferred twice, now on hold, advisors have no idea what to do for a simple account query
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Lucy
(@LucyCKinch) reported
Probably the most boring tweet to come back on after a semi hiatus, but any bank recommendations for a switch over? Having had a pretty awful experience with @HSBC_UK and trying to close my HTB ISA, looking elsewhere now
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Mark Byrne
(@byrnemark_j) reported
@HSBC_UK Hi HSBC, got a call security call last Friday. Couldn't hear the person who called me - asked them to call me back so I verify transfer. Rather than do that they disabled my mobile app. Now on the phone trying to get app access but been hung up on. REALLY!
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John Spencer Williams • F**k Work Let’s Play
(@johnsw) reported
@HSBC_UK and you’re my only card that can’t be bothered to support Apple Pay
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Joshua Solomon
(@JoshuaS87810426) reported
It could be the case that the wife of the Chairman of the Board @HSBC_UK has been 'working' in the Bromley High Street Branch for the purposes of deflecting any more interest in the activities on the site and to instruct staff how to guide customer through criminal acts @BBC @ITV