Is HSBC down in Slough, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Slough, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Login (20%)
-
Website (18%)
-
Transactions (3%)
-
Transfer (3%)
Live Outage Map Near Slough, England
The most recent HSBC outage reports came from the following cities: Harrow and London.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Slough, England
Latest outage, problems and issue reports in Slough and nearby locations:
-
Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
-
manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
-
Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
-
Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
-
Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
-
Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
-
Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
HOBS62
(@hobs62) reported
from
Burnham, England
I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
-
MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
-
David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
-
Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Stacey Hubbard
(@Stacey3465) reported
@HSBC_UK @HSBC 30 years as a premier customer and your team are saying the only way I can open an additional bank account is to downgrade all my accounts from premier...it's much easier apparently to get decent service when you are not premier. Seems bonkers?!
-
Sarah
(@j8sers) reported
@HSBC_UK pd a chq in at 9.30a.m in local branch & worried it isn’t showing in my acc yet, not even as pending. Been on hold to customer servs for over 15mins so far and not getting a reply.
-
Andrew Millard
(@Andrew_Mi) reported
As a @firstdirect customer have the @HSBC_UK branches just given up on us? The solution to everything is to “try the post office”.
-
Emma Radcliffe
(@ERadders) reported
Absolutely apalled at the customer service with @HSBC_UK they're closing down branches, but are clearly vastly understaffed. The online chat is utterly useless. I was told to expect a 10 min for an advisor by phone. It's been 30 mins. I'm very tempted to swtich bank!
-
Addiscombe, Woodside & Shirley Leisure Gardens
(@AAllotments) reported
@HSBC_UK @PatriciaPelican You obviously dont because your app would be working properly. Do you honestly think it is acceptable that one of your customers has had to visit a HSBC branch 15 times because your mobile app is not working properly and your staff are unable to help? Look forward to response.
-
Martin Southwood
(@paintandashes) reported
@HSBC_UK @Aardvard8885 'We're receiving high call volumes at the moment' = we won't spend a penny of our obscene profits on customer service.
-
Lorraine Dowler
(@DowlerLorraine) reported
@HSBC_UK your app is awful, I have been trying to deposit a cheque for 2 weeks now and apparently the app cannot read the cheque details. I can't get to a branch either because you closed all the ones around me 🙄
-
amy spencer
(@amyspencer22) reported
@HSBC_UK Hi, I am not able to access my telephone banking account, can I phone and speak to someone about fraud as we have been scammed for hotel accommodation that we’re travelling to today?
-
Jason Kneen
(@jasonkneen) reported
@HSBC_UK I have a complaint with an ISA provider @BNYMellon and need to access a copy of direct debit mandates relating to my account. Is this possible and if so how do I get a copy of these?
-
Ikky
(@Ikkyaa) reported
@HSBC_UK Your jobs next mate. Be careful. Can you fix the App? @NatWest_Help app works flawlessly and if not for an account name / cheque name issue I would have done it there. Your colleague on the App chat was rude and unprofessional to. Blaming the quality of camera. Lol.