HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Slough, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- The most recent signal from this area was received Jul 28, 9:36 AM GMT+1.
- Mobile App (100%)
The latest reports from users having issues in Slough come from postal codes SL1 .
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Slough, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Slough, England
The most recent HSBC outage reports came from the following cities: Slough, and Bourne End.
| City | Problem Type | Report Time |
|---|---|---|
 Slough
|
Mobile App | 2 days ago |
|
Bourne End
|
Mobile App | 2 months ago |
|
Southall
|
Mobile App | 4 months ago |
|
Harrow
|
Mobile App | 5 months ago |
|
Harrow
|
Mobile App | 7 months ago |
|
Harrow
|
Login | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Slough, England
Latest outage, problems and issue reports in Slough and nearby locations:
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manmohan (@manmohan) reported from Watford, England@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Nj (@adamsn) reported from Chertsey, England@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Hifzur Rahman (@hyfzur) reported from Watford, England@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Abundance London (@AbundanceLondon) reported from Hounslow, England@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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David Howorth (@dhoworth1) reported from Esher, England.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Andrew Saveall (@PompeySavs) reported from Spelthorne District, EnglandOn hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Rob Dunstone (@Robduns) reported from Slough, EnglandHi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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MV (@vmahadevan1) reported from Hounslow, EnglandOpened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Paul Smith (@paulhelpspeople) reported from Hounslow, England@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Hemal Jadav (@hemaljadav) reported from Hillingdon, England@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England@HSBC_UK HSBC business app not working - doesn’t open up.
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Paul Smith (@paulhelpspeople) reported from Hounslow, EnglandIt never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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HOBS62 (@hobs62) reported from Burnham, EnglandI’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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Phil Crow (@notcrowie) reported from Harrow Weald, England@HSBC_UK Great. Let me add another twenty minutes to the problem.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Retchless 🖇 (@fordkashot) reported@HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?
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Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported@HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info
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Matt (@mattyblinkster) reported@upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!
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Gallagher (@MJPGallagher) reportedSo @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing
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Awenaio (@awenaio) reported@HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.
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Alex De La Garza (@alex_goteam) reported@HSBC @HSBC_UK please do the right thing and help Penny with her account!
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Superficialsupermum (@superficialmum) reported@HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.
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H-D (@HDGauvin) reported@ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.
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Simon Stockley (@si78475) reported@HSBC_UK Hi, I havent received my debit card sent to Thailand and your chat/messaging isnt working error 1007. Please help arrange a replacement without calling.
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Andrew Hill (@AndrewRHill7) reported@HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.