Is HSBC down in Slough, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Slough, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Slough, England
The most recent HSBC outage reports came from the following cities: Colnbrook, London, Wokingham, Harrow and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Colnbrook |
Mobile App | |
| London |
Transactions | |
| London |
Login | |
| London |
Transfer | |
| London |
Mobile App | |
| Wokingham |
Transactions |
Community Discussion
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HSBC Issues Reports Near Slough, England
Latest outage, problems and issue reports in Slough and nearby locations:
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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HOBS62
(@hobs62) reported
from
Burnham, England
I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie 🌹
(@tearose68) reported
@HSBC_UK I have telephoned and been told there is an issue with iOS 12 on iPhones. Apparently your engineers are working on a new version of the banks app. I have uninstalled and reinstalled the app and am now waiting a couple of days while it get sorted.
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Rosie 🌹
(@tearose68) reported
@nippa77 @satnag123 @HSBC_UK I was told to uninstall and reinstall. Still didn’t work so then they told me there IS an issue with there app and the iOS 12 update on iPhone. Apparently they are trying to find a fix. Meanwhile we are in limbo.
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Emma 😷💙 #FBPE 🏴🇪🇺 #rejoinEU
(@boggler99) reported
@HSBC_UK I found one of your customer’s debit card on the beach, what should I do with it? Hand to police, branch or destroy? Please advise.
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Eva Ernstzen
(@EvaaaGrace) reported
@HSBC_UK After sitting on hold for some time to resolve an issue that has been unresolved for 6 months the advisor hung up on me.
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Adam CFA
(@from_10000ft) reported
@HSBC_UK you guys have the worst customer service of any bank I have ever had to deal with. All your contact details online are incorrect and you can’t seem to answer messages. I just wish to speak with a competent person from your customer services team
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🌹𝓟𝓪𝓽9 🌹🌷🌸🌺🌼
(@chatteris18) reported
@HSBC_UK App still not working it’s been a week now 😡
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School of Yangcy
(@schoolofyangcy) reported
@HSBC_CA Thanks for a response! Just wanted to let you know @HSBC_UK has fixed the same issue recently (and you seem to have the same publisher for Canadian app in AppStore). I was able to start their app successfully. Please apply the same fix and update Canadian app. Thanks in advance!
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Tam
(@TimpMills) reported
can I confirm @HSBC_UK that I can use my husbands bank card and pin number while I wait for my new bank card? The fraud team told me it is acceptable for him to tell me his pin - despite his identity being stolen one week ago and being against advice on your site. #hsbc #fraud
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Sharon Cole
(@sharoncole30315) reported
@HSBC_UK if I paid for a service with HSBC’s card and the service was not delivered is there a way I can get my money back please?
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TheBigFella
(@tpeters987) reported
@HSBC_UK When will your banking app be working as it’s been out for almost a week. I’ve tried deleting and reinstalling the app and nothing works 😡