HSBC

Is HSBC down in Slough, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Slough, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Slough, England 05/16/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (16%)

    Website (16%)

  4. Login (8%)

    Login (8%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Slough, England

The most recent HSBC outage reports came from the following cities: London, Slough, High Wycombe and Amersham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Slough, England

Latest outage, problems and issue reports in Slough and nearby locations:

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • notcrowie Phil Crow (@notcrowie) reported from Harrow Weald, England

    @HSBC_UK Great. Let me add another twenty minutes to the problem.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hobs62 HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterSingap BarnaboElSchleu (@PeterSingap) reported

    @HSBC_UK Impossible to have the app working" Service unavailable" Unable to login to my account either"GDAPS"....

  • Pensiontoday Pension today (@Pensiontoday) reported

    @HSBC_UK Hi, the HSBC banking app has been down since Friday. Can you pls advise when it will be fixed! It’s been down for too long now!

  • Kjholme Kirsty Holme (@Kjholme) reported

    @HSBC_UK my card has suddenly stopped working when trying to tap in on London Underground. It happened for the first time last week and since I have made a point of entering my pin but again this morning it failed?

  • PowerMaxUK Gareth Snook (@PowerMaxUK) reported

    @HSBC_UK so cross at your ‘premier’ service, tried since November to get credit card updated and 10+ calls later still no success. Calls this morning your staff keep disconnecting the line!

  • antskor Anthony Skorczewski (@antskor) reported

    @HSBC_UK can you explain why I now have to put in a secure key for online banking. I have never been sent a card reader so now it’s impossible for me to view or move money. Thanks

  • Sherrie197 Sherrilee Shackcloth (@Sherrie197) reported

    @HSBC_UK @Christi73716665 Same here, I cannot see my account on the app and it’s not showing online either. Spent a while talking to online help, absolutely no help , just told me to give it an hour and try again

  • Glenhkate katlie (@Glenhkate) reported

    @dwoodley1990 @HSBC_UK I got locked out of my account,@firscracks help recovered it.reach out to him

  • mark395625 Marcus G. (@mark395625) reported

    @NorahGavin @HSBC_UK Yeah quite agree. Had issues with them surrounding getting accounts closed on the death of my father. Was better under Midland Bank.

  • alexeyteplukhin Alexey Teplukhin (@alexeyteplukhin) reported

    @HSBC_UK hi, I can’t log in online via the app or the web browser. It says “GSA error”

  • mgmostofa Mg Mostofa (@mgmostofa) reported

    @HSBC_UK @Slade188 Why still we can’t delete payee on HSBC apps. Do you really care about customer options?