HSBC

Is HSBC down in Slough, England?

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The latest reports from users having issues in Slough come from postal codes SL1.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Slough, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Slough, England 04/29/2024 16:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Website (11%)

    Website (11%)

  3. Login (8%)

    Login (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Slough, England

The most recent HSBC outage reports came from the following cities: London, Slough and Stanmore.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomSlough Mobile App
United KingdomSlough Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Slough, England

Latest outage, problems and issue reports in Slough and nearby locations:

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • notcrowie Phil Crow (@notcrowie) reported from Harrow Weald, England

    @HSBC_UK Great. Let me add another twenty minutes to the problem.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • hobs62 HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • puneetdokania Puneet Dokania (@puneetdokania) reported

    @HSBC_UK u literally know how 2 destroy someone’s mood & day. Gosh such terrible service Plz accept dat ur voice recognition system is just useless & demolish it 100% also can u plz call back once d call is disconnected after 20-30 mins of horrible exp f explaining d situation?

  • charliebayliss_ Charlie Bayliss (@charliebayliss_) reported

    @HSBC_UK Personal banking. I have been passed through at least 4 different departments before the phone hung up. Been trying to resolve this issue for hours and I'm still no closer to getting this sorted.

  • StephenEaton9 Stephen Eaton (@StephenEaton9) reported

    @HSBC_UK Your customer service is abysmal if you can actually speak to humans they all tell you something different. They don't do what they promise and you have so many customer complaints that it takes 5 working days for it to be answered.

  • sanemalper Sa.Ne.M. Al.P.Er (@sanemalper) reported

    @charliebayliss_ @HSBC_UK I have the same problem. They are so not helpful.

  • dolias_sakis Athanasios Dolias (@dolias_sakis) reported

    Great job @HSBC_UK !! Only 38 min awaiting time on the phone so far and keep going. World record customer service speed.

  • roisinrogers Roisin (@roisinrogers) reported

    @HSBC_UK your new app is terrible please go back to the old one!!

  • PerseiAlpha Alpha Persei (@PerseiAlpha) reported

    @HSBC_UK Yes, that’s the issue. There is obviously a real data security risk being created by HSBC in operating in that way. Surely it would be better to have confirmations made online, to avoid your colleagues exposing their family members to confidential data?

  • Bubsey4 Bubsey (@Bubsey4) reported

    @HSBC_UK It is the latest version clearly an issue from HSBC UK end

  • jacquitennis Sunny Days (@jacquitennis) reported

    @HSBC_UK useless phone and chat service on an important issue regarding business banking……! Still making bank charges though. No lack of service there!#getbritainbacktobusiness

  • spierjon John Spier (@spierjon) reported

    Hi @HSBC_UK I needed to visit a branch yesterday and was amazed to discover that the opening hours are only 0930 - 1500 and only Mon to Fri. Do you have any plans to open longer to help people who work normal office hours and also weekends?