HSBC

Is HSBC down in Slough, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Slough, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Slough, England 01/23/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Slough, England

The most recent HSBC outage reports came from the following cities: Harrow and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Slough, England

Latest outage, problems and issue reports in Slough and nearby locations:

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • hobs62 HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • notcrowie Phil Crow (@notcrowie) reported from Harrow Weald, England

    @HSBC_UK Great. Let me add another twenty minutes to the problem.

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard80661947 RichK (@Richard80661947) reported

    @HSBC_UK Your app still keeps crashing. Doesn’t even get to login screen before it bombs out. Been long enough for u to fix it. Absolute shambles.

  • FieldPat Pat Field (@FieldPat) reported

    @HSBC_UK Ive just spent the best part of 20 mins tryin to delete payees. Every instruction is wrong ! Logged on to main site not via mobile app. Frustrating !!!

  • ZhdZaman Zahid Zaman (@ZhdZaman) reported

    @HSBC_UK I can’t open the mobile banking app on my phone. When I try to open i can’t get to log in page. It just goes to my Home Screen. I have an iPhone 6s Plus and my iOS is up to date. I cannot access online as it says I need to generate a code which can only be done on the app. Ty

  • louisajh4570 Louis (@louisajh4570) reported

    @HSBC_UK Hi! I'm unable to open the HSBC app on my iPhone 6s. The website says the app isn't down but I don't know why it isn't working all of a sudden

  • YvaYvonne74 YvaYvonne (@YvaYvonne74) reported

    @DreyfusJames @HSBC_UK That's banks for you. My sister was distraction mugged for £250 at a NatWest ATM in Cavendish Square and they too refused to put a sign up. They were fully aware of that machine being regularly targeted. They'd rather just give the customer the money back than warn others. /1

  • yorkie_anna AnnaYorkie (@yorkie_anna) reported

    @DreyfusJames @KarenNI @HSBC_UK I remember a time in Scotland when a customer who was owed money by a bank sent in bailiffs who took their computers. They payed up soon after.

  • joelsimondsouza Joel DSouza (@joelsimondsouza) reported

    To open an account on UK. Recvd no help. Once I reached UK,after follow ups was connected to someone from @HSBC_UK but was told we have to visit the branch then can open it and he can't expedite the process.Visited the branch today and was told it would take a further 15-20 days

  • WillAWay Will Daniel-Braham (He/Him) (@WillAWay) reported

    @HSBC_UK Day 30 of no human being calling back as promised!!! Been wanting an account opened since 22nd August! Continuous virtual loop and repeatedly told someone will call to help. No humans in branch for Business Banking #BringBackHumans

  • BeaKuzak Bea Kuzak (@BeaKuzak) reported

    @HSBC_UK Hi, I logged in later on. Would be helpful to get an message in the app or on a website with a real update instead of a generic "call us if you can't log in" Wasted 45 minutes on the phone waiting for someone to pick up.

  • Laurie_Eli Lauren (@Laurie_Eli) reported

    @HSBC_UK @Claudie_pops Hi. I’m having the same problem. I phone SE (the old type)