Is HSBC down in Slough, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Slough, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Slough, England
The most recent HSBC outage reports came from the following cities: Harrow and London.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Login | ||
| Withdrawals | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Slough, England
Latest outage, problems and issue reports in Slough and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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HOBS62
(@hobs62) reported
from
Burnham, England
I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Hamilton-Curzon
(@ekklesiazousoi) reported
So, @HSBC_UK closed down a business account (over £80K) without as much as a call due to them misselling yrs ago. Takes about 10 days to move funds (not their own!) to another HSBC account, meanwhile profiteering from the interest. @TheFCA, do you think this is okay behaviour?
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Simon Goldsack
(@SimonGoldsack) reported
@HSBC_UK I want to talk about opening a new account. I’m calling the ‘Non HSBC Customer’ number and get challenged via your answer machine for my account details and if I don’t have them call back message. I need the number of a real person to discuss my needs pls!
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E. J. Thribb 🏳️🌈🇬🇧🌸
(@xpc518d) reported
@HSBC_UK @Cambridge_Uni Happy not to bank with you. Most under-represented group in further education is working class white males. What have you done about that?
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Angel Ng
(@AngelNg46333647) reported
@HSBC_UK Hi, I requested to open a new bank account recently. And I received a letter with Sole Mandates customer signature record from HSBC. But I cannot find any return address in the letter. Would you please advise? Thanks.
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Peter Meadows
(@Meadowsesq) reported
Such inefficiency from @HSBC_UK Sent a letter saying my card needed an associated mobile number. Did not say which card. Hung on for 60 mins to find it was already registered and letter was sent in error. Disgrace.
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carol 🌸
(@cpenguina) reported
@HSBC_UK @Cambridge_Uni Statistically the white working class are the least likely to go to university.
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Scott Evans
(@Troy200061) reported
@HSBC_UK @Cambridge_Uni BAME students at oxbridge have a higher representation than in the UK population. Now do working class white kids.
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ben
(@ben15196629) reported
@HSBC_UK I opened an new account nearly 3 weeks ago now. I am still yet to receive my telephone banking security number. I have received everything else I need but just cannot access online banking. Could you help?
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Clairness
(@clairness) reported
@HSBC_UK I have just spoke to someone, who sounded like they could fix the issue, but no, I still can upload documents!
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josh
(@CloudyT36941914) reported
@HSBC_UK I’d really appreciate it if i didn’t have to spend 90 minutes on hold (so far), for an issue HSBC caused me. I’ve asked the chat too, they tell me to call instead. There must be an easier way to do things?