HSBC

Is HSBC down in Slough, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Slough, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Slough, England 11/21/2024 14:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Login (14%)

    Login (14%)

  3. Transactions (7%)

    Transactions (7%)

  4. Website (4%)

    Website (4%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Slough, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Slough, England

Latest outage, problems and issue reports in Slough and nearby locations:

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • hobs62 HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Roundhead322 Roundhead322 (@Roundhead322) reported

    I'M JUST TRYING TO RESET MY ONLINE BANKING PASSWORD AND YOU'RE MAKING ME CALL AN 'EFFING HELPDESK AND WAIT FOR AGES!!! WTF!?!?!!?!?!? @HSBC_UK

  • franny_jnr Franny JNR (@franny_jnr) reported

    @KarenAdamMSP Set up, to fail, just like no address, no bank, no income, which thankfully @HSBC_UK are now working to resolve, but this should have been addressed a long time ago.

  • d7d77d777 David Smith (@d7d77d777) reported

    @HSBC_UK invest direct and my S&S ISA having "temporary difficulties" all morning ... quote help code (0) ...

  • sgerogia Stelios Gerogiannakis (@sgerogia) reported

    Seems to be a complete collapse of online customer service at @HSBC_UK Used to be able to get answers in the chat within minutes. Now it takes 6-8-10 hours (!!) for a person to respond. 👎👎

  • noahcnappleby Noah Appleby (@noahcnappleby) reported

    @HSBC_UK @HSBC Cant access mobile banking app on IOS16 Beta, any advice or updates except to go back to IOS15? Any help much appreciated

  • s7evewakefield steve wakefield (@s7evewakefield) reported

    @HSBC_UK HSBC Premier service shocking, the call centres unable to cancel cards, refuse to raise complaints, numerous calls later still no resolution, refuse to call back #badservice

  • amandajhart Amanda (@amandajhart) reported

    @HSBC_UK it’s extremely frustrating to call your business customer service line to be told that waits are exceptionally long so I should conduct my business via your online banking service or chat feature. But when I try that am told I have to call you. Going round in circles.

  • vic_stephenson Victoria Stephenson (@vic_stephenson) reported

    @HSBC_UK can someone please help! All I’m trying to do is pay my credit card and you are making it impossible to do this! I’ve tried online, I’ve tried mobile banking - your website offers no help at all. Help?

  • JohnyCEvans John Evans MSc Sports Directorship (@JohnyCEvans) reported

    What an absolute joke. Spent most of the afternoon on phone to @HSBC_UK being passed from department to department and now told to go to a branch. Absolutely shocking service for my business account. #joke #antiqueprocesses #fuming

  • DONOVANXV0 DONOVAN (@DONOVANXV0) reported

    @pianuska08 @HSBC_UK Real sad when people who have experienced bigotry decide to do it to others. Seek help, Grow up