Is HSBC down in Slough, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Slough, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Slough, England
The most recent HSBC outage reports came from the following cities: Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Slough, England
Latest outage, problems and issue reports in Slough and nearby locations:
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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HOBS62
(@hobs62) reported
from
Burnham, England
I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ted Whitton
(@TheLongMarch) reported
@HSBC_UK Thanks for the reply but I travel a lot. I'm stuck in South Africa for a few month so its not an option. That's the whole reason I rely on your online offerings. Thats also why this failure is really so unforgivable. We depend on you. You let us down.
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VLCN
(@mcflubbinz) reported
@HSBC you are the reason I want crypto and #btc, many hours on hold, poor customer service, too many barriers to spending my own hard earned money, poor quality apps and painfully expensive international transfers. @HSBC_UK @HSBC_UAE
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Toby K
(@toby1kanobi) reported
@HSBC_UK @Eli_Eli_s I know you have to be diplomatic, I worked CS too. But can you reach out to somebody in the dev team to issue a statement on the APP. Most of us can not generate security codes as one of the bugs causes it to display a solid black box over the code.
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Jonathan Levy 🇬🇧🇮🇱🇧🇷
(@JonLevy2012) reported
@HSBC_UK phone lines keep disconnecting! My app not accepting my login details and now completely locked out. Do yo have a problem?
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Jack Conner Designs
(@JewellerybyJCD) reported
@HSBC_UK phone lines keep disconnecting! My app not accepting my login details and now completely locked out. Do yo have a problem?
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Yaaaa111
(@Yaaaa1112) reported
@HSBC_UK Absolute shocking NON EXISTENT customer service! I’ve been trying to talk to someone because of a glitch in the online banking guess what? 3 WHOLE DAYS no o w is replying on the phone after hours and hours and no one replies on a chat EVER! 3 WHOLE fkg DAYS
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🎗️ AFC 🎗️
(@CPT_AFC) reported
@HSBC_UK Is the app still down? I can't access at all.
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Iain Johnson
(@loadA4tray2) reported
@HSBC_UK Now banking App greets 'security issue detected' yet not rooted, no vulnerabilities on scan. I can only proceed if i agree to exonerate HSBC from fraud liability!?! Unreasonable.
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ZeeZee
(@ZeeZeeJAM) reported
@HSBC_UK 3/3 We've seen your branches are so understaffed & disorganised they cannot see us even after a train journey, when we've taken time off work 1hr before closing. Your service is so poor are you planning to stay in business? You're treating your customers like CATTLE. End
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ZeeZee
(@ZeeZeeJAM) reported
@HSBC_UK We visited yr Kingston full service branch TWICE with documents & children after school to try & open an account for them. We must go to a branch as we're not HSBC customers. Today they REFUSED to see us at 3:15pm as they were "too busy" although they close at 4.30! 1/