HSBC status: access issues and outage reports

Problems in the last 24 hours in Slough, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Slough, England

The most recent HSBC outage reports came from the following cities: Bourne End.

City	Problem Type	Report Time
Bourne End	Mobile App	2 days ago
Southall	Mobile App	2 months ago
Harrow	Mobile App	3 months ago
Harrow	Mobile App	5 months ago
Harrow	Login	11 months ago
Pinner	Login	1 year ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Slough, England

Latest outage, problems and issue reports in Slough and nearby locations:

• 
  Paul Smith (@paulhelpspeople) reported 5 minutes ago from Hounslow, England

  It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

• 
  Andrew Saveall (@PompeySavs) reported 6 minutes ago from Spelthorne District, England

  On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

• 
  Phil Crow (@notcrowie) reported 9 minutes ago from Harrow Weald, England

  @HSBC_UK Great. Let me add another twenty minutes to the problem.

• 
  Nj (@adamsn) reported 10 minutes ago from Chertsey, England

  @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

• 
  MV (@vmahadevan1) reported 17 minutes ago from Hounslow, England

  Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

• 
  Ronak Shah (@Brlnt_Bhrtvsi) reported 20 minutes ago from Harrow Weald, England

  @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

• 
  Hifzur Rahman (@hyfzur) reported 21 minutes ago from Watford, England

  @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

• 
  Amanda Davies-Day (@AmandaDD123) reported 24 minutes ago from Spelthorne District, England

  @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

• 
  David Howorth (@dhoworth1) reported 25 minutes ago from Esher, England

  .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

• 
  Abundance London (@AbundanceLondon) reported 25 minutes ago from Hounslow, England

  @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

• 
  Paul Smith (@paulhelpspeople) reported 34 minutes ago from Hounslow, England

  @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

• 
  Hemal Jadav (@hemaljadav) reported 37 minutes ago from Hillingdon, England

  @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

• 
  Jayesh Ashar (@jayeshashar) reported 37 minutes ago from Harrow Weald, England

  @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

• 
  Everydays Luxury Coach Travel (@EverydaysTravel) reported 38 minutes ago from Hounslow, England

  @HSBC_UK HSBC business app not working - doesn’t open up.

• 
  HOBS62 (@hobs62) reported 47 minutes ago from Burnham, England

  I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

• 
  manmohan (@manmohan) reported 48 minutes ago from Watford, England

  @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

• 
  Rob Dunstone (@Robduns) reported 56 minutes ago from Slough, England

  Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suzanne McGowan (@Suzanne36861284) reported 8 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

• 
  Linda Seeley (@lindawba) reported 10 minutes ago

  @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.

• 
  Zooby (@MZH23) reported 13 minutes ago

  @AmazonHelp @HSBC_UK cannot make any purchases now on amazon with hsbc card. HSBC say its vendor issue. Amazon say its bank issue. What a joke. Never had this problem into now. Guess I gotta join for another bank.

• 
  🆁 (@CapitalR) reported 15 minutes ago

  Last night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳

• 
  Simon Laskey (@SimonLaskey) reported 18 minutes ago

  @andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.

• 
  Abbie (@Abbielou30) reported 20 minutes ago

  It feels impossible to talk to a human at @HSBC_UK without going into a branch!

• 
  Peter Croden (@Peter_Croden) reported 21 minutes ago

  @StevieeeWx @HSBC_UK If you are pushing customers down a certain route to open a new account you make sure it’s right ffs

• 
  Nomad (@_londontrader_) reported 26 minutes ago

  @HSBC_UK crap service

• 
  Steve Pratley (@stephenpratley) reported 26 minutes ago

  Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

• 
  Pepiv (@Pepiv1224219) reported 27 minutes ago

  @DudejaRuchee @HSBC_UK Yes sure it can be check Send a direct message to the help_centers300 on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay