HSBC status: access issues and outage reports

Problems in the last 24 hours in Burnham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Burnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Burnham, England

Latest outage, problems and issue reports in Burnham and nearby locations:

• 
  HOBS62 (@hobs62) reported 5 minutes ago from Burnham, England

  I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

• 
  Hemal Jadav (@hemaljadav) reported 7 minutes ago from Hillingdon, England

  @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

• 
  manmohan (@manmohan) reported 30 minutes ago from Watford, England

  @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

• 
  Hifzur Rahman (@hyfzur) reported 36 minutes ago from Watford, England

  @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

• 
  Amanda Davies-Day (@AmandaDD123) reported 39 minutes ago from Spelthorne District, England

  @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

• 
  Andrew Saveall (@PompeySavs) reported 48 minutes ago from Spelthorne District, England

  On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

• 
  Rob Dunstone (@Robduns) reported 59 minutes ago from Slough, England

  Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

• 
  Nj (@adamsn) reported 60 minutes ago from Chertsey, England

  @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ★¸.•☆•.¸★ GoGo★⡀.•☆•.★  (@BlancoGoGo) reported 2 minutes ago

  @Bearded_Paddler @HSBC_UK Seriously?! I’ve shifted way more than this lately, no problem.

• 
  Anthony Jones (@cardiijolliest) reported 5 minutes ago

  @HSBC_UK I have tried to log on to my business account but receive the message that the server is not available. Your website says that online banking is working normally. Is there a problem?

• 
  Steve Pratley (@stephenpratley) reported 6 minutes ago

  Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

• 
  John Warren 🇺🇦 (@Sionilo) reported 7 minutes ago

  @HSBC_UK sort out your dreadful phone system, or just try it yourself, it’s ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! 😡😡😡

• 
  Simon Heron (@siheron) reported 9 minutes ago

  @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

• 
  Brogan (@Brogan_P) reported 14 minutes ago

  @HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.

• 
  Mike Kivi Ph.D. (@mikekivi) reported 20 minutes ago from Chester, England

  What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

• 
  Joachim (@joachimnicolas) reported 23 minutes ago

  Atrocious UX on the @HSBC_UK app. When you log on, you need to enter your DOB. The date widget has 3 spinners, for D/M/Y. BUT! It's set to disallow dates in the future, with each spinner restricted. So, today, 9/4/26, it's impossible to start entering a date like 31/12/80. 🧵1/n

• 
  Janine McMahon (@Jardin_Design) reported 26 minutes ago

  @HSBC_UK trying to find the nearest full service branch to this post code NP8 1PN - there doesn't appear to be one anywhere - yes I checked

• 
  Teds (@Tedtalks13) reported 27 minutes ago

  @HSBC_UK @WalsallCouncil Especially the one out of gethins gym that was chirping Liz truss… I didn’t say that… I also didn’t say anything about carbon coding on his Nelly comment. Community isn’t my thing yet I’ve wrote and won multi million pound contracts in my 20s some folk talk ******* **** a lot