HSBC

Is HSBC down in Burnham, Buckinghamshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burnham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Burnham, Buckinghamshire, England 03/10/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Burnham, England

Latest outage, problems and issue reports in Burnham and nearby locations:

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hobs62 HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • hellomissaoife aoife kitt (@hellomissaoife) reported

    Hi @HSBC_UK your app isn't working on my phone and I can't log onto my online banking using a computer without also needing the app which is helpful. Looks like lots of people having app problems. Can you advise on when this will sorted?

  • griffmeister255 Andy (@griffmeister255) reported

    @HSBC_UK Please pass on my comments to your customer service team. Thank you

  • TerrijayneB123 Terrijayne Butler (@TerrijayneB123) reported

    @HSBC_UK so I sit waiting on the phoenas I still haven't received a new bank card, mine runs out next week, get through to a advisor and she puts the phone down on me, the app won't let me order a new card either, what am I meant to do, I cant sit on the phone all day

  • Krasnerchessti1 Krasnerchesstips (@Krasnerchessti1) reported

    @HSBC_UK @jameswhatmough1 It's been weeks and weeks - they clearly aren't working hard enough!

  • tjbreak2 tjbreak (@tjbreak2) reported

    @JoelSnape @HSBC_UK Lol good luck it’s @HSBC_UK, the worst customer service in the UK

  • jwalk_88 James Walker (@jwalk_88) reported

    @HSBC_UK I can't use the HSBC mobile banking app on my Google Pixel 6....is there a fix coming for this?

  • davelikesbagels Davelikesbagels (@davelikesbagels) reported

    Not one but two system errors from @HSBC_UK has stopped me from getting my keys today. And it's stuck with a team that can only communicate by email and sticking to a 48hr turn around. Great work, so glad we picked @HSBC_UK

  • taher19719090 karan (@taher19719090) reported

    @MrsDoylesdoily @HSBC_UK Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • Patrick_W_Reed Patrick W. Reed (@Patrick_W_Reed) reported

    @HSBC_UK: I have been trying to contact you for days regarding an ongoing complaint. The service I am receiving is appalling; you have failed to resolve this in the promised timeframe, & today your phone operator hung up on me almost immediately. How do I escalate this complaint?

  • Glory_Kas GK (@Glory_Kas) reported

    @HSBC_UK Why is it such an issue to open a student account with HSBC? I’ve got all the required documents but your Branch staffs are not helping me. Is there anyway I can upload them online?? And please hire more staffs for Kilburn branch.