HSBC status: access issues and outage reports

Problems in the last 24 hours in Burnham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Burnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnham, England

The most recent HSBC outage reports came from the following cities: Slough, and Bourne End.

City	Problem Type	Report Time
Slough	Mobile App	9 days ago
Bourne End	Mobile App	2 months ago
Slough	Mobile App	1 year ago
High Wycombe	Mobile App	1 year ago
Amersham	Website	1 year ago
Watford	Website	1 year ago

Community Discussion

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HSBC Issues Reports Near Burnham, England

Latest outage, problems and issue reports in Burnham and nearby locations:

• 
  manmohan (@manmohan) reported 12 minutes ago from Watford, England

  @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

• 
  Rob Dunstone (@Robduns) reported 12 minutes ago from Slough, England

  Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

• 
  Nj (@adamsn) reported 17 minutes ago from Chertsey, England

  @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

• 
  Amanda Davies-Day (@AmandaDD123) reported 17 minutes ago from Spelthorne District, England

  @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

• 
  HOBS62 (@hobs62) reported 32 minutes ago from Burnham, England

  I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

• 
  Hifzur Rahman (@hyfzur) reported 45 minutes ago from Watford, England

  @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

• 
  Hemal Jadav (@hemaljadav) reported 49 minutes ago from Hillingdon, England

  @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

• 
  Andrew Saveall (@PompeySavs) reported 58 minutes ago from Spelthorne District, England

  On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  My Question Is? (@MyQuestionIs2) reported 5 minutes ago

  @HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.

• 
  Dungeons And Joypads (@DungeonsJoypads) reported 5 minutes ago

  @HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.

• 
  Ruth Anders (@987Anders) reported 11 minutes ago

  @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

• 
  SK (@kevsam39) reported 12 minutes ago

  @HSBC_UK I recently held a credit card account which I have since closed and notified you about this yet you’ve since sent me a letter saying there are unread documents in my folder. But I can’t remember any of my log in details to view them. Can you help?

• 
  David Corner (@Dave_Corner) reported 13 minutes ago

  @HSBC_UK Hi myself my wife and kids are all on the correct version on different devices, and it shows the licence error for all of us when trying to to play in a cheque.

• 
  Mike Tims (@Mike_Tims) reported 13 minutes ago

  @HSBC_UK my god - an hour talking to agents on here who cant under stand my issue and have just advised to go back to the app where the chat bot can’t understand anything and nobody in real customer services can make a call to a customer apparently…..

• 
  mohamed budiste (@xamsa) reported 14 minutes ago

  @HSBC_UK the mobile app keeps crashing every time I try to open since early morning until now. Is it down?

• 
  just Lyn (@Lyn_1969) reported 15 minutes ago

  @HSBC_UK unexpected payment showing in balance forecast, is this a glitch in your system??

• 
  AI Enthusiast (@aici_interiors) reported 16 minutes ago

  @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

• 
  hezron941 (@hezron941) reported 19 minutes ago

  @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book