HSBC

Is HSBC down in Burnham, Buckinghamshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burnham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Burnham, Buckinghamshire, England 02/07/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Burnham, England

Latest outage, problems and issue reports in Burnham and nearby locations:

  • hobs62 HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenFDagley Helen Dagley (@HelenFDagley) reported

    I just spoke to a Caitlyn in the mortgage team at @HSBC_UK and she was so kind and compassionate about the situation I described to her, not to mention helpful, that I wanted to reach down the phone and hug her. Be good to Caitlyn @HSBC_UK she deserves it.

  • annahodgekiss Anna Hodgekiss (@annahodgekiss) reported

    @HSBC_UK I have not been able to log in to the app (and therefore also the website) for several days. I see this is a problem for many people. When is this problem going to be fixed? Is there anything I can do? I need to access my accounts urgently! Thanks

  • SuePowell3 Sue Powell (@SuePowell3) reported

    @HSBC_UK your app is continually crashing on my iPad and I know other users are experiencing the same issue. Is this going to be sorted anytime soon or would you advise changing banks?

  • DuxburySam Sam Duxbury (@DuxburySam) reported

    @HSBC_UK the service you provide is a disgrace, the chat on mobile banking is pathetic

  • Nick_Kernick Nick Kernick (@Nick_Kernick) reported

    @HSBC_UK are you experiencing issues with creating student/u18 accounts We have been patiently waiting over two weeks and the lad needs to get paid from his employer ?? Heard nothing - not a great start for his banking life ;)

  • jordan08012002 Jordan (@jordan08012002) reported

    @glovelace @HSBC_UK @HSBC_UK is it still broke? Mine keeps doing the same thing. It wasn’t working Wednesday, started working Thursday morning and by late Thursday it wasn’t working anymore man

  • killixndxnnelly hannah (@killixndxnnelly) reported

    can @HSBC_UK get an app that actually works? there’s no way i can access my online banking because i keep getting thrown out of it before i can login

  • Laraloo1303 Larissa Reynolds (@Laraloo1303) reported

    @HSBC_UK what is going on with your mobile app it keeps crashing every time I try to open it. Can’t even access it online as I need to generate code .. frustrating!

  • Anasmuh80263548 Anas muhammad (@Anasmuh80263548) reported

    @PPerkin @HSBC_UK Same thing happened to me few weeks back someone on here recommend @bywyl he help me recover my locked account In 30mins. His an expert

  • The1RossPowell Ross Powell (@The1RossPowell) reported

    @HSBC_UK Hi Saj, I’m using IOS version 14.7.1. I started having issues earlier this week but it eventually worked when I tried to use the app to generate a log on code for the desktop online banking, not this afternoon though.