Is HSBC down in Chertsey, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chertsey, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Chertsey, Surrey, England
The most recent HSBC outage reports came from the following cities: Ealing and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| Dorking |
Login | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
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HSBC Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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HOBS62
(@hobs62) reported
from
Burnham, England
I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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paul
(@paul31531645) reported
@HSBC_UK I came here to rant… didn’t expect any help. Never got it from your customer services, so certainly didn’t expect it here. I won’t change my mind. After 30 years of banking with you, I feel free of the headaches already! #hsbcuk sucks!
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Mike Danford
(@m_danford) reported
@HSBC_UK Email sent - I expect a direct call within 12 hours with a resolution to this critical issue.
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siosis
(@Siosis418) reported
@HSBC_UK Why does NO ONE understand how to fix a DR1 error? UNBLOCK MY CARD
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siosis
(@Siosis418) reported
@HSBC_UK Horrendous service and they block your debit cards so you cannot access your cash, and will not tell you why!! even with no fraud!!
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Paul Upham
(@Notjustanyuser) reported
@HSBC_UK I am fed up with how long I takes to do any business with your bank . I am no 18 in a que have to wait ages for an impersonal chat online and your website is not clear to navigate. You seem obsessed with security . I was sent to Headington branch today? It doesn't exist.
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siosis
(@Siosis418) reported
@HSBC_UK fraud team gives wrong information, keeps cards blocked, customers are calling them over and over for bad service! Card still blocked!! Pragati, wrong advice twice, has now told me to drive 3.5 hours to hsbc branch because cannot unblock over the phone!?!
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adougl16
(@adougl16) reported
@HSBC_UK No offence but I know how to reinstall an app. This is a problem on your side
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siosis
(@Siosis418) reported
AVOID @HSBC_UK like the plague!! they decline access to your own debit cards, refuse to give reason, then refuse to unblock it, even after multiple ID authetications!!
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Mike Danford
(@m_danford) reported
@HSBC_UK Hey HSBC - your Business Banking telephone support truly sucks. That is all.
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Gil Winfield
(@GillWinfield) reported
@Callie_M084360r @HSBC_UK It’s an hour wait to get through nearly, then you are unable to get a solution to your problems. Add to that the lack of highly street branches, it’s damn hard work.