Is HSBC down in Chertsey, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chertsey, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (56%)
-
Login (26%)
-
Website (8%)
-
Transactions (6%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent HSBC outage reports came from the following cities: London and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Login | |
| Ealing |
Login | |
| Dorking |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
-
Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
-
Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
-
MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
-
Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
HOBS62
(@hobs62) reported
from
Burnham, England
I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr_ Ketofol💉💉🩺🥼
(@sirfyou) reported
@HSBC_UK dear sir I had applied for credit card month ago but still application is pending and your customer support has no records of that !! Please clarify on status .. I know you work slowly but this agonising slow is hard to imagine !!
-
exWest Upper
(@exWest_Upper) reported
@HSBC_UK yet again you block my card without telling me. Ridiculous. Then I got a lecture from your (not U.K. based) fraud team
-
David JS Wightman
(@davidjswightman) reported
@HSBC are blocking foreign transfers between HSBC accounts. I tried to transfer from @HSBC_HK to @HSBC_UK and was informed there is a country level block.
-
Jason Harris
(@HarrisJaso) reported
@HSBC_UK notifications not working yet again on mobile app🤬
-
Julie Lucas
(@jollylucks) reported
@HSBC_UK It would help if you stopped clawing back hard earned money from your pensioners. Disgraceful
-
Fiona Callaghan (Morgan)
(@fionacm) reported
@HSBC_UK I was contacted by your PPI team about 5 weeks ago who were finalizing your response to a historic claim - no update received since and no means of contacting the team for an update - help please?
-
James
(@JRGreen99) reported
@hmmmmwhy @amazon @HSBC_UK Hi, have you managed to resolve this? You’re the only other person on Twitter who seems to have this issue!
-
Jame's
(@iamjamesca) reported
@HSBC_UK No definitely you do not support us with this current crisis - instead you send messages that you will charge £20 for overdraft..not helping
-
Doktor Joy
(@doktorjoy) reported
@HSBC_UK Business Internet Banking app on my new iPhone (iOS 16.02) instantly reports 'Server Unavailable' on launch. But it works still on my older iPhone (iOS 16.0)
-
Alex Parker
(@AlexPar15589415) reported
@HSBC_UK Stop twatting about with this woke crap. Nobody gives a ****. You're supposed to be a bank.