HSBC

Is HSBC down in Esher, Surrey, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Esher, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Esher, Surrey, England 04/30/2024 20:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Website (11%)

    Website (11%)

  3. Login (7%)

    Login (7%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Esher, Surrey, England

The most recent HSBC outage reports came from the following cities: Balham, London, Slough, Croydon, Redhill, Thornton Heath, Islington, Ealing, City of Westminster, Fulham and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomBalham Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomSlough Mobile App
United KingdomSlough Mobile App
United KingdomCroydon Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Karen_Pickering Karen Pickering MBE (@Karen_Pickering) reported

    @HSBC_UK can you reply to my DMs please. I was on hold for over an hour to speak to customer service yesterday and don’t want to have to do that again

  • JMoneyPH JMoneyPH (@JMoneyPH) reported

    @HSBC_UK so i changed my address via the website..would that be reflected on my @PayPalUK account as well? Coz i need to buy something but the address should be the same it says..

  • Claireylou2 Call_me_Alexa (@Claireylou2) reported

    @HSBC_UK why my has the est. interest on my credit card gone from £23 to £40 and now up to £60. I make more than the min payment each month, haven’t spent anything on the card & the balance has been going down. At this rate, the estimated interest will be more than my min payment

  • MettrickJo Jo Mettrick (@MettrickJo) reported

    @HSBC_UK The more pressing issue is a personal account. Who do I contact about it? Dissatisfaction with your business services is a long running thing. It seems you don't want customers who don't go into debt.

  • CourierBoyUK Andrew 💙🩸 (@CourierBoyUK) reported

    Unable to access @HSBC_UK mobile banking, any problems with the system?

  • valentinascap4 Valentinas Cap (@valentinascap4) reported

    At least, @HSBC_UK team promptly looked into the case and completed the direct debit indemnification claim immediately after speaking to them. @virginmedia could learn a lot about appropriate customer service from @HSBC_UK.

  • harlando2 Harlando2 (@harlando2) reported

    @HSBC_UK I'm calling out HSBC for this constant lack of service. I got through in the end but sort it out.

  • bat1150gs Adam West (@bat1150gs) reported

    @HSBC_UK could you please tell me if the latest update to the mobile banking app has been tested with iOS 15-pin beta? I don’t want to install@if I am going to lose access again!

  • Danica17381685 Danica (@Danica17381685) reported

    @HSBC_UK can someone actually help or give me a correct number for corporate credit cards, the number on the back of the card and your advisors on the phones just send me back to business banking who refuse to help. shocking service as usual!

  • coolerfoo CoolerFoo_967 (@coolerfoo) reported

    Just calculated all the service charges for having a Basic Bank account with @scotiabank. 162 CAD for the last 2.5 years. Basically I've paid them for their business and gotten nothing other than **** service and issues with my Amex. @HSBC_UK charged me 0 and earned me interest.