Is HSBC down in Esher, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Esher, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Esher, Surrey, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Fulham |
Login | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Elena
(@Elena_haf) reported
@HSBC_UK the app is refusing transfers what’s the issue?
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Athanasios Dolias
(@dolias_sakis) reported
Great job @HSBC_UK !! Only 38 min awaiting time on the phone so far and keep going. World record customer service speed.
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redredeye
(@redredeye) reported
@Hedgemama @HSBC_UK Other people have reported the same issue on twitter
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Liana
(@saintliana) reported
@PennineHeather @HSBC_UK Having same issue but it has now blocked me completely from online banking. On hold for nearly an hour to speak to someone 😡
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Ash Lawson
(@ashlawson) reported
@HSBC_UK your ‘security’ measures make your app, online and phone banking entirely unusable. You have too many ambiguously named factors and enough secret answers to write my biography. Yet I can’t log in. 🤬
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J M R
(@utlaegr) reported
@HSBC_UK So, still no progress. Had to go into the branch but each time they tried phoning, the call was disconnected. Filled in forms to set up telephone banking but when I phone the number given to register, it says I can't use the service because I haven't registered. A joke!
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Sa.Ne.M. Al.P.Er
(@sanemalper) reported
@HSBC_UK is there a problem with your customer services? I’ve been simultaneously on the phone, on the app chat and on the browser chat to get through to a human agent for over an hour now !!! 😡😡😡
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colin burke
(@twitburkie) reported
@HSBC_UK how do we obtain replacement for my wife's credit card following fraudulent activity. I've been told to do this in the app, but only have that option for my own credit card. My wife doesn't have this card listed as an option and was advised I can do so in the app. Help!
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Alex Darby
(@TrentTech) reported
The new UI in the @HSBC_UK mobile banking app is awful. For example, where you used to be able go into an account and see all the info at a glance, you now have to swipe down to see the info. The overall UX of it is ironically more complicated due to the "simplified" UI.
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It's just Heather.
(@PennineHeather) reported
What's happened to @HSBC_UK app and how the heck do I log in?