Is HSBC down in Esher, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Esher, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Esher, Surrey, England
The most recent HSBC outage reports came from the following cities: Colnbrook, London, Redhill, Fulham, Surbiton, Camden Town, Hounslow and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Colnbrook |
Mobile App | |
| London |
Transactions | |
| London |
Login | |
| Redhill |
Mobile App | |
| London |
Transfer | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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roxy
(@roxxy2275) reported
@HSBC_UK @ #habcsurreyquays Been stood outside Surrey quays branch since 2.15 pm today and staff were not working door wasx closed when they advised not closing untill 4pm
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caro
(@oblivions_peak) reported
@HSBC_UK leaving me stranded in another country because they decided to put an unnecessary block on my account 👍cheers
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(((Johnston)))
(@MissJimJams) reported
How are @HSBC_UK dealing with peoples money when they can’t even resolve a simple direct debit issue.
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Bury Flyer
(@BuryFlyer) reported
another issue with the bank feed on @QuickBooksUK apparently it was fault of @HSBC_UK for ghosting and sending in transactions twice, well three times once. Then they miss a whole day of transactions. So hsbc is there an issue working with quickbooks?
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justbecause
(@baldylocks__77) reported
@HSBC_UK when are you going to fix your android banking app?? I am not the only one experiencing its issues. And I've even followed ALL the advice, yet the app still fails to load.
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Kae-Marie Ervin
(@ErvinKae) reported
@HSBC_UK thanks for blocking my card for the 3rd time since April! As I was buying a drink in a pub on a hot day! How’s that suspicious behaviour! Can’t pay for my drink now and then was hung up on by one of your staff! Great customer service! Ffs- worse bank ever!!
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Harshit Agarwal
(@hrshtagg) reported
@HSBC_UK please help. Your account processing is very slow and I am looking at financial hardships due to this.
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Nick Dunn
(@N1ckDunn) reported
@HSBC_UK - Is there some way to notify you that I'm getting mail for one of your customers? Online support and telephone support needs me to log in/verify. I just need a way to contact you to let you know that someone's mail is arriving at the wrong address.
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Tasha
(@tashapretot) reported
@HSBC_UK your customer service is shocking
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Bobby ☠️
(@Bobboldpunk) reported
@HSBC_UK you're "working" with people to give them a bank account. Here's a ******* idea you might like. No "Working" involved. "Give" them a ******* bank account? How's that sound you patronising cnts?