HSBC

Is HSBC down in Esher, Surrey, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Esher, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Esher, Surrey, England 05/29/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (23%)

    Website (23%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Esher, Surrey, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transactions

Community Discussion

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HSBC Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Debs_Gray Deb Gray (@Debs_Gray) reported

    @HSBC_UK Why is internet banking app down ?

  • PeterJones90 Pete Lufc Jones (@PeterJones90) reported

    @HSBC_UK My app still gives the same error message

  • nic_wood77 Nic Wood (@nic_wood77) reported

    @HSBC_UK your banking app appears to be down again for the second time in as many days!

  • Samanth13845222 Samantha Farrell (@Samanth13845222) reported

    @flylotusfly @HSBC_UK Same error code as Friday night when accounts etc couldn’t be accessed! API_103!!! How safe is our money with HSBC UK at the moment? 😡

  • mrsgreenough Natalie Greenough (@mrsgreenough) reported

    @HSBC_UK so for the 2nd time in what? 72 hours? I can’t access my account, pay for anything or do anything with my money. Honestly sort yourselves out. It’s beyond a joke

  • JCarcavella Jennifer Carcavella (@JCarcavella) reported

    @HSBC_UK is there an issue with the HSBC banking app? I’m getting an error message when I try and log in. Also seems to be issues with First Direct. Can you please advise. Thank you.

  • MeBillyBobDog Billy Bob Dog 🐶🌈💖 (@MeBillyBobDog) reported

    @HSBC_UK Online banking is down again. I've transferred a large some of money in to my current account which I want to go in my saver account at 3%. I'll hold you responsible for loss of interest.

  • Christo71737764 Christopher Fan (@Christo71737764) reported

    @TomazLisa @HSBC_UK Mines just done this. I’ve just been to a cash point and it’s not working, has yours been fixed from 2 days ago?

  • cmills30 CODonnell (@cmills30) reported

    @HSBC_UK is the banking app down? Getting the error code API_103 again

  • Joc7376 Joe (@Joc7376) reported

    @HSBC_UK online banking is down yet again? How much compensation will each customer be receiving?