Is HSBC down in Kingston upon Thames, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (60%)
-
Login (18%)
-
Website (15%)
-
Transactions (5%)
-
Transfer (3%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| Ealing |
Login | |
| City of London |
Website | |
| Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Macdonald
(@FlexerentTalent) reported
@HSBC_UK Ok, I’ll take an email address for any member of the senior management team instead. I’ve raised this complaint twice already (1 x phone, 1 x in branch) and it’s not resolved, so I’m not filling a form out to go back to the start again. Thanks for your help.
-
Niall Love
(@02pash) reported
@bigissuenorth Birth certificates for Homeless people born in greater Manchester are free. Homeless do not need a birth certificate to open a bank account. @AskNationwide only ask for 2 letters as proof one from dwp and one from a support worker @HSBC_UK only require the support worker ID
-
Michael of The North.
(@Michael37615957) reported
@garythechimp @HSBC_UK @Stonewallhousin They help Shelter in the same way…..
-
Barns 🔞 (himbo, catto)
(@Barns_Clawford) reported
@HSBC_UK @Stonewallhousin People: Big banks are evil, you should do more to help the helpless and underprivileged! HSBC: *Introduces scheme to help the homeless have bank accounts one of the biggest blockers in getting their lives back on track* People: No, not like that! Some people are so ungrateful
-
LeeWilliamDesigns
(@designs_william) reported
@JL1690 @HSBC_UK @Stonewallhousin Literally nothing is rammed down your throat. Stop being a drama queen
-
™️🥀 (she/her)
(@tosinrachelm) reported
Somebody who works at @HSBC_UK is smoking the freshest ****. The amount of issues I’ve had with this useless organisation is unbelievable. Stop playing with my ******* moneyyyy
-
iamdinotwothree
(@iamdinotwothree) reported
@HSBC_UK There are so many people asking for an iOS15 update guys and you keep replying with the same thing. Why 99% of all the banking apps are working but yours isn’t? You cannot even login to a pc as you need your secure key which is not available as the app won’t work
-
EuphoricCactus
(@j81913822) reported
@HSBC_UK @Stonewallhousin That seek help
-
Pied Piper
(@boi_manic) reported
@HSBC_UK @Shelter **** yous for playing on people's fears and anxietys to get custom ...disgusting. you know a lot of people suffer from anxiety, the radio versions worst, could give anyone an anxiety attack. Shameful
-
Maggi Robo
(@robinsonmarga20) reported
@Male_Karen69 @HSBC_UK @Stonewallhousin No I believe in equal rights for all. Gay people have thoes rights. Being homless at a young age is possibly more to do with life choices but whatever the reason I think most veterans are homeless due to the trauma experienced by service to our country, but s/be Shelter for All