Is HSBC down in Kingston upon Thames, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (19%)
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Login (17%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow, City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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halph
(@halph18) reported
@HSBC_UK What help could you possible offer apart from putting folks even further in debt. Youre a bank, a parasite and the person who runs this account knows it
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Mark Notton
(@markn3567) reported
from
Lowestoft, England
@HSBC_UK Hi. Visited our local HSBC (who arranged our mortgage ) to ask a couple of questions and discuss a change. Was told that nobody can help in branch now and that everything must be done online (or on the phone where we just get left on hold for ages). Doesn’t seem right!
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Adrian Fenton
(@AdFenton) reported
@HSBC_UK I've been trying to report card issues this eve (not lost/stolen but something else-don't want to explain here) but your eve number did not go through to anyone (either on hold/told to use online chat) online chat didn't work - how am I supposed to address this?
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Alistair Black
(@alistairblack81) reported
Shocking customer ‘service’ from @HSBC_UK today, they get worse every time I use them, claims about being friendly helpful and the worlds local bank are all a lie. It is easier to deal with my French bank in French is easier!
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Sonal
(@Sonal_techphobe) reported
@HSBC_UK I’m trying to find out what the max I can overpay is. I know it’s 10% of balance but no idea what that is. I only have a few days in which to do this for this year. I don’t want to overpay my overpay and be penalised. Can you help? It’s been over an hour now.
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Cortez
(@LlUNAModule) reported
@HSBC_UK Bank account declined. What help would that be then?
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Karen Shackleford
(@yinka2000) reported
@HSBC_UK This is an unacceptably biased survey question. What about clients who didn't find the 'help' you're offering useful.
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mark40
(@iammark40) reported
@HSBC_UK How about restoring interest to current accounts? That would help.
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Michelle Nattrass
(@ChelleLouN) reported
@HSBC_UK No you are not. You are here for those who don't really need the help. Those that need the help are rejected by your impersonal algorithms and forced to get expensive credit putting them into a never ending cycle of debt
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Rach🌻🌷🪴
(@rachonherway) reported
@HSBC_UK Didn’t bother as HSBC were not helpful at all when I needed help previously…