Is HSBC down in Kingston upon Thames, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow, City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Pams’ Labrynth
(@tamlaking) reported
@mouthwaite @HSBC_UK First Direct is part of HSBC but they consistently rate best for customer service plus you get £120 if you join!
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CalvinKablooie
(@CKablooie) reported
@HSBC_UK @mouthwaite They sent me the exact same message then did **** all
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Matt
(@McMacaque) reported
@mouthwaite @HSBC_UK If only changing bank would help; they’re all crap
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Sue McAllister
(@LetseatCake57) reported
@mouthwaite @HSBC_UK Nightmare!! Days of Banking with a human being who can actually help you are well gone!! Good luck and if you can find a better bank please let us know!!
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Sam m
(@morm333) reported
@mouthwaite @HSBC_UK That’s awful, but it doesn’t surprise me!
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Debbie Taylor
(@ee3aadcbfea64ad) reported
@mouthwaite @HSBC_UK Wouldn't touch NAT West with a barge pole. Have to use them for work, and their customer service is shocking, both pre and post COVID. Personally, would recommend Nationwide
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monsoon9@msn.com
(@monsoon9msncom1) reported
Is it me or does anyone else think @HSBC_UK is a very poor service bank.looking forward to leaving that bank after awful service.heartless shyte bad care.never treated so bad in my life.never join this bank.avoid.
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Barbara Farnan
(@Arabrab100) reported
@morm333 @mouthwaite @HSBC_UK Terrible Bank to work for!! I was a key worker and they wouldn't let me have time off for my daughter's wedding!!
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Michellecurry
(@michellemybell4) reported
@mouthwaite @HSBC_UK I agree. Taken away their counter service and was told to use the post office! You walk into the branch and there isn’t anyone to help you - just machines. Lloyds bank is the one for me! Fabulous staff in my local branch @LloydsBank in Farnham
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Sunny West
(@SunnyWest62) reported
@mouthwaite @HSBC_UK I have been seeing this post everywhere and a lot of people keep saying reach out to her and I eventually did and it turned out to be legit, I Invested $5,000 and get back $10,000 in 1week. Through the help of @Investor_Teri.