HSBC down? Current status and problems in Kingston upon Thames, Greater London, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (57%)
- Login (28%)
- Website (7%)
- Transactions (6%)
- Withdrawals (2%)
Live Outage Map Near Kingston upon Thames, England
The most recent HSBC outage reports came from the following cities: City of London, Woking, Coulsdon, London, Wallington, Harrow, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Mobile App | 1 day ago |
|
Woking
|
Mobile App | 4 days ago |
|
Coulsdon
|
Withdrawals | 9 days ago |
|
London
|
Mobile App | 11 days ago |
|
Wallington
|
Login | 13 days ago |
|
London
|
Mobile App | 20 days ago |
Community Discussion
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HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Andrew Saveall (@PompeySavs) reported from Spelthorne District, EnglandOn hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Paul Smith (@paulhelpspeople) reported from Hounslow, England@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Mike Fuller (@ninepine) reported from Banstead, EnglandAnother hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Abi National (@amala_n_ewedu) reported from Wandsworth, England@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Ivan Alexander (@ijaen) reported from Paddington, England@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Alex (@alex6130) reported from Richmond, England@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK Seems to be working now thanks
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Ivan Alexander (@ijaen) reported from Paddington, England@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Peter Crowley (@SmoothRegulator) reported from Ealing, EnglandHas anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Kaustubh (call me KL) - he/him (@originalKL) reported from London, England@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ivan Alexander (@ijaen) reported from Paddington, England@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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PlanetRobot (@PlanetRobot2) reported from Camberwell, England@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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paul simmons (@paulsim55825613) reported from London, England@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ivan Alexander (@ijaen) reported from Paddington, England@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Rose (@DebbieR43800379) reported@HSBC_UK is there a problem with the app? Every time I click on my account it says my session has expired and goes back to login, despite just logging in
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Andy's Mum1 (@MumAndys) reported@HSBC_UK mobile banking a problem again today. Shows balances but not transactions - keeps going to session has expired.
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Rai.Sensei @ 🏡 (@RaiSensei) reported@HSBC_UK seems like HSbc mobile banking is having issues, I sign into the app, see all my account but the second i tap on any account it comes up saying “your mobile@banking session has expired, please login again.” When though I just logged in...
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Margui t (@MArguiTV) reported@HSBC_UK is there problems with the mobile app? It keeps logging me off!!
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Tech Dawgs (@DawgsTech) reported@HSBC_UK mobile banking app lets me log in but dumps me out with an error when clicking on my account! Please fix!
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Lucy Gibson (@g89_lucy) reported@HSBC_UK is there an issue with your banking app? Mine won’t let me access my account; I can log in fine but when I actually select an account it then comes up saying my session has expired and logs me out...
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Louise Illingsworth (@LouiseIlly) reported@littlelifeofL @Divya65496774 @HSBC_UK I’m having the same issue!
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Amy Aldridge (@AmyAldr01958324) reported@HSBC_UK is there any issue with the app this morning?
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Joshua Corrigan (@joshua_corrigan) reported@HSBC_UK My mobile banking app is no longer working. Once I log in, it kicks me out and says my session has expired. I have restarted my phone and several other things but it is still not working.
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KelleySeeby80 (@KelleySeeby) reported@HSBC_UK the mobile app is not working. It takes you to your accounts and when you click on an account it says this session has expired. I’ve tried it several times.