HSBC

Is HSBC down in Kingston upon Thames, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Kingston upon Thames, Greater London, England 02/07/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent HSBC outage reports came from the following cities: Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BenthamBiz Jo Bentham (@BenthamBiz) reported

    Online banking is free, but we cannot have it. Switching to another bank in Covid times is very difficult. Have been into local branch. They can't help. Poor job @HSBC_UK . Charitable support - I think not. I am so cross. #HSBC #Poorcustomerservice

  • cry4_crypto CRY4CRYPTO (@cry4_crypto) reported

    @PennyBritish @HSBC_UK @kraken I use HSBC too Kraken in the UK no issues in the past.

  • 0xCryptoStefan Stefan 🔺👻 (@0xCryptoStefan) reported

    @PennyBritish @HSBC_UK @kraken Arg. I had to move to Kraken as on ramp after the Binance nonsense from FCA. Now HSBC are shutting this down?

  • AdamSteinberg7 XRP Steinberg (@AdamSteinberg7) reported

    @PennyBritish @HSBC_UK @kraken I tried to withdraw some Strong node rewards in GBP from Binance to my Santander account and Santander blocked it! I immediately switched banks and opened an account with Lloyds who don't seem to have any issues sending or receiving to crypto exchanges.

  • JasperTheFox98 Jasper the red fox 🦊 (@JasperTheFox98) reported

    @southlondonsabs @HSBC_UK HSBC is awful company and awful to bank with and seem to think letting animals suffer is good. Vile dirt bags.

  • fred90660997 fred (@fred90660997) reported

    @PennyBritish @HSBC_UK @kraken Never had a issue with CO OP bank , I’ve transfers many 10s of thousands and not an issue . Just need to stay within there transfer

  • bigbiscuit01 XRP_Phil (@bigbiscuit01) reported

    @PennyBritish @HSBC_UK @kraken Transferred to nationwide no issues money in and out no problem just not to binance whilest the fca advises against hope this helps

  • SteveQuinlan4 Londons Calling (@SteveQuinlan4) reported

    Am I the only one who thinks @HSBC_UK is the worst company in the U.K?Every time I’ve had reason to contact them in the last 5 years I’ve been let down/traumatised.I’ve been forced to use their app which is useless when compared to rivals and by doing so I’m now locked out online

  • hazzler30 ETH Head (@hazzler30) reported

    @PennyBritish @HSBC_UK @kraken But they would quite happily let you transfer it all to a gambling site so you can bet your life away and then offer you loans to give you more money to gamble with. Absolute parasites.

  • CryptoAth3na Ath3na (@CryptoAth3na) reported

    @PennyBritish @HSBC_UK @kraken wtf Monero is meant to be good for uk peeps, coinbeauro did a video a while back