Is HSBC down in Kingston upon Thames, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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A1_bloke
(@a1_bloke) reported
@HSBC_UK As I said, I spent half an hour talking to your phone support colleague yesterday, so I won't waste your time It would be great if you could log the iOS 12 issue, so that your phone support colleagues are aware of it - they currently don't see it on the "global" list of issues
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Anne-Elisabeth Moutet
(@moutet) reported
@HSBC_UK @akoz33 A longtime customer has recorded history with you, including their security profiles. Please address the complete breakdown of procedures that created the problem.
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Dr Crashmatt 🏳️🌈🏳️⚧️
(@crashmatt) reported
@HSBC_UK I've left you, after about 25 years, since your app doesn't work properly on Android 12 - will not run on Pixel 6. Others report the same issue and it's *really* easy to switch banks these days...
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Robert Harker
(@harkerbob) reported
Once again @HSBC_UK have outdone themselves with shocking customer service. In order to change payment date of their loan from their account I have to pay twice in 3 days!! Ridiculous.
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sheldonclewis
(@theesheldon) reported
Hello, @HSBC_UK can you tell me when you are going to fix your mobile banking app for the #Pixel6 it's still not working.
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Yogs
(@yogs_arora) reported
@HSBC_UK banking app is such a important these days in people life and I never thought HSBC UK take it very casual. Lot of People reported your app issues on Android 12 but still no resolve after many days. Not even estimated date for fix. Shame😔
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Amit Agarwal
(@amitagarwaluk) reported
@HSBC_UK @BBCCiN Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last four months and I don’t know where my money is and now customer service not even responding any more . CS is very rude and arrogant @HSBC_UK
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Amit Agarwal
(@amitagarwaluk) reported
@ResilienceFirst @HSBCUK Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last four months and I don’t know where my money is and now customer service not even responding any more . CS is very rude and arrogant @HSBC_UK
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Steven of Odyssey
(@odysseynyc) reported
@HSBC_UK What is the problem with the online service? No info on my account is visible after I've logged in several times. I just need to download a statement!
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🚴🏼♂️
(@LDNtoBrighton) reported
@HSBC_UK Will do later. It’s actually on an old iPhone6, never had an issue.. but.. I do need to get this on my new phone, just never bothered. What do I need to do, to get it on a new phone(?), my Hsbc calculator thing stopped working some time ago.. never really needed it since. Thx