Is HSBC down in Kingston upon Thames, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Rajith Raju
(@rajurajith21) reported
from
Richmond, England
@AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie n Kevin
(@nat_kev2014) reported
@HSBC_UK Hi my HSBC App has not worked for months. I need access- when I put my username in it says something has gone wrong ? I’ve deleted the App and started again but it won’t work?
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Francesca Quine
(@FQuine) reported
@HSBC_UK Have followed all instructions but website won’t allow me to raise dispute keeps saying to ring and lines have been busy since yesterday! This is just not good enough.
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mike o.
(@mikee_oxlongg) reported
@HSBC_UK hi, i am having issues accessing my account today. can you message me?
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Jo Webb
(@chaoanna) reported
@HSBC_UK app keeps crashing on android phone- any problems?
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Maria Korkou
(@KorkyMaria) reported
@HSBC_UK Things got worse today. I had a call from someone claiming to be from the HSBC. I went through security so that I could be put through to a manager. After waiting 10 minutes, the phone was put down. When is all this going to end? Any comments HSBC?
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Lucyphonic
(@mistress_lu) reported
@HSBC_UK How and when will I find out when there is a fix for the Digital Secure Key app which was broken by the Android 11 update on my Nokia? I have no way to log onto mobile banking to check my account, it is really inconvenient. I really hope it's not just a problem for me.
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Kristina Read
(@OutInAllWeather) reported
@HSBC_UK Went into Stevenage branch to set up Executor Bank A/c for late Mum. Took in Sealed Grant of Probate & Certified Death Certificate. Told I need 'original' Will. Original Will has to be sent to Probate Registry @HMCTSgovuk before they can issue Grant of Probate (1 of 2)
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Barney
(@TheImmenseBooth) reported
My bank won’t stop sending me letters about how I need to do some ****... I’m not interested! Take a ******* hint @HSBC_UK
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Elana
(@elanabinysh) reported
@HSBC_UK was on hold for two hours last night and just got hung up on this morning. I really need to speak to someone. This isn't the first time this has happened. This is seriously appalling service, would not recommend anyone setting up an account.