HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent HSBC outage reports came from the following cities: Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton
|
Website | 2 months ago |
|
Southall
|
Mobile App | 2 months ago |
|
Wallington
|
Login | 3 months ago |
|
Ealing
|
Login | 4 months ago |
|
Wandsworth
|
Mobile App | 6 months ago |
|
Fulham
|
Login | 10 months ago |
Community Discussion
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HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Alex (@alex6130) reported from Richmond, England@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Hemal Jadav (@hemaljadav) reported from Brentford, England@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Matias Cervi (@Tute) reported from Wandsworth, England@HSBC_UK can you please give me access to my account?
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Rajith Raju (@rajurajith21) reported from Richmond, England@AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.
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Claidhbh Mac Giolla Bhríde (@Warri0rS0ul) reported from Brentford, England@HSBC_UK Just got another one. Since I'm not a HSBC customer the link isn't of any use to me. Thanks anyway.
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Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Sam Shethran (@ShethranS) reported from Merton, EnglandHSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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steve (@stevedw40) reported from Wandsworth, England@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Mike Fuller (@ninepine) reported from Banstead, EnglandAnother hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Andrew Saveall (@PompeySavs) reported from Spelthorne District, EnglandOn hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Peter Crowley (@SmoothRegulator) reported from Ealing, EnglandHas anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England@HSBC_UK HSBC business app not working - doesn’t open up.
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MV (@vmahadevan1) reported from Hounslow, EnglandOpened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Paul Smith (@paulhelpspeople) reported from Hounslow, EnglandIt never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Stockley (@si78475) reported@HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?
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Ian (@Jd95975184) reported@HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed
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John Kefas (@kefasjohn) reported@HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3
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burgesst 🗿🪣 (@burgesst) reported@HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.
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Gaurav Yadav (@GauravYadav0608) reported@HSBC_IN @HSBC @HSBC_UK Terrible customer service and completely ineffective phone banking support. Reverse my charges occurred on my card Card ending 9340
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Anabel Castillo (@ACastilloBast) reported@HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen
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🆁 (@CapitalR) reported@HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.
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Emily Bird (@EmilyClareBird) reportedJust experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.
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Bernardine Kennedy (Maxwell) (@BerniKennedy) reported@HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.