Is HSBC down in Kingston upon Thames, England?

Problems in the last 24 hours in Kingston upon Thames, England

HSBC signals over the past 24 hours, with local activity from Kingston upon Thames, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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HSBC Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Everydays Luxury Coach Travel (@EverydaysTravel) reported 2 minutes ago from Hounslow, England

  @HSBC_UK HSBC business app not working - doesn’t open up.

• 
  Carol Gould (@Karashgould) reported 10 minutes ago from Paddington, England

  Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

• 
  Abundance London (@AbundanceLondon) reported 11 minutes ago from Hounslow, England

  @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

• 
  MV (@vmahadevan1) reported 12 minutes ago from Hounslow, England

  Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

• 
  John Boxall (@jdboxall) reported 13 minutes ago from Merton, England

  But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

• 
  Aled Smith (@AledSmith) reported 15 minutes ago from Camden Town, England

  @HSBC_UK what’s wrong with your business banking - is it down today?

• 
  Ben Marshall (@marshallb60) reported 24 minutes ago from Kingston upon Thames, England

  @HSBC_UK is there a problem with the app, balance after bills unavailable?

• 
  Luke (@LukeHugh3s) reported 28 minutes ago from Croydon, England

  @HSBC_UK is there a fix for you app not working on this new iOS update?

• 
  AO (@Adeolu_98) reported 32 minutes ago from London, England

  @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

• 
  Alex (@alex6130) reported 36 minutes ago from Richmond, England

  @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

• 
  Abi National (@amala_n_ewedu) reported 37 minutes ago from Wandsworth, England

  @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

• 
  Andrew Saveall (@PompeySavs) reported 39 minutes ago from Spelthorne District, England

  On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

• 
  𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported 41 minutes ago from Islington, England

  @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

• 
  Sapna Ghai (@sapna_ghai) reported 41 minutes ago from Brentford, England

  @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

• 
  Mike Fuller (@ninepine) reported 42 minutes ago from Croydon, England

  @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

• 
  Aleks (@alekscz1) reported 44 minutes ago from City of London, England

  @HSBC_UK a beg fix your app

• 
  Stephen Hines (@hines_stephen) reported 48 minutes ago from London, England

  @HSBC_UK @PostOffice Can either of you help?

• 
  Carol Gould (@Karashgould) reported 58 minutes ago from Paddington, England

  Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

• 
  Rajith Raju (@rajurajith21) reported 58 minutes ago from Richmond, England

  @AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.

• 
  Ivan Alexander (@ijaen) reported 59 minutes ago from Paddington, England

  @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yvonne Dickson (@YDDelia) reported 3 minutes ago

  @HSBC_UK So I sent a PM and guess what no response. Pretty much what I expected from #HSBC. Shocking customer service

• 
  Awenaio (@awenaio) reported 6 minutes ago

  @HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 7 minutes ago

  @HSBC_UK are an absolute disgrace. Almost a month we haven’t had access to our online banking. I have spent hours every day on the phone trying to get support. Speak to different people every time. I will be removing all my clients from your service. DO NOT USE HSBC FOR BUSINESS!

• 
  Adam (@c0ntr0lzed) reported 7 minutes ago

  @HSBC_UK Is it possible to set up an Executor account without already being an existing customer of HSBC?

• 
  Owen Richards (@TheGreenG0blin) reported 8 minutes ago

  @HSBC_UK you must have the absolute worst customer service of any bank in the uk!

• 
  Lucy Loo (@LucyLoo7777) reported 10 minutes ago

  @HSBC_UK spent an hour in the bank last week proving ourselves for your “safeguarding” process, your staff member said it was done - yet you still block our business account anyway, with no notification until we try to pay a very important bill! Fuming is an understatement 🤬

• 
  Jamie Williams (@AstroJamie_) reported 10 minutes ago

  @HSBC @HSBC_UK please can I speak to your customer service about a switch offer?

• 
  DailyDOOH #AdTECH #DOOH #AI (@DailyDOOH) reported 16 minutes ago

  I know it doesn’t work this way but I have been a customer of @HSBC_UK for over 40 years (when it was simply Midland Bank) and have had, at times, three current accounts and a mortgage with them so why don’t I ever get invited to @QueensTennis as a guest?

• 
  Kulpreet Khanna (@kulpreetkhanna) reported 16 minutes ago

  @HSBC_UK Hi, I want to share some feedback. I am really disappointed with the place of response on the Premier chat. It takes more than 45 mins to explain the problem to your team and the final response is usually call our number. Very poor experience over the last two times.

• 
  Space0day (@space0day) reported 16 minutes ago

  @HSBC_UK Hey Team , it's been 1 month and I've not received my debit card on an overseas address. Even i didn't receive any update on mail whether it's dispatched or not. Please help me...