Is HSBC down in Kingston upon Thames, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (3%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
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HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Bren 🚇🌈🦖
(@Woof1972) reported
@HSBC_UK How about explaining what a “Digital” branch is ? Oh, no counter service, a few machines to use and bored looking staff if it’s the branch at Clapham Junction
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Alex Oosthuizen
(@alexO_CT) reported
@PennyBritish @HSBC_UK @kraken A British friend of mine was grilled the same way, when she tried to buy gold. Her bank also tried to force her into believing the broker to be a fraud, also tried to block het transfer. She had to do a few smaller transfers to achieve her goal..
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Julian
(@Julian26408491) reported
@HSBC_UK currently on holiday and unable to logged in my accounts and unable to access I called the helpline and been advised as I transferred several months ago from Mark's and Spencer bank I been told I have to call a special number which turned out incorrect 😡😡 pointless
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NA #StillWearingAMask #BrexitChaos #JohnsonMustGo
(@NadiaA2015) reported
@HSBC_UK What have you done to internet banking? The new look is awful. Entirely non-user friendly & completely non-navigable! Why do you always make these changes without asking customers. I can find nothing now & the text is so light nothing stands out. Thanks very much.
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Efrendo X
(@Efrendo_X) reported
@PennyBritish @HSBC_UK Agree, it happens all the time to me when Uk banks block my cards abroad. Painful waste of time over the phone trying to prove it’s me using my own money
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Jasper the red fox 🦊
(@JasperTheFox98) reported
@southlondonsabs @HSBC_UK HSBC is awful company and awful to bank with and seem to think letting animals suffer is good. Vile dirt bags.
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Defender (Proud Pigoneer 🐽)
(@Grahanimal) reported
@southlondonsabs @HSBC_UK Sounds like the sort of horror where developers put nets on trees to stop birds being able to nest. The aim being they can then cut down the trees for further development. The profit motive so often leads to cruelty.
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blank
(@DrGoobi) reported
@PennyBritish @HSBC_UK @kraken World wide banks are clamping down on cash deposits to exchanges. Two of my local banks started doing so, despite nil legislation to say it's illegal to buy or sel crypto. Things are unfolding infront of our eyes methinks.
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BULL
(@bull0_0) reported
@PennyBritish @HSBC_UK @kraken I transferred a chunk this afternoon from Barclays to Kraken, with no problem. Let's hope it stays that way. 👍
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XRP_Phil
(@bigbiscuit01) reported
@PennyBritish @HSBC_UK @kraken Transferred to nationwide no issues money in and out no problem just not to binance whilest the fca advises against hope this helps