HSBC

Is HSBC down in Kingston upon Thames, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Kingston upon Thames, Greater London, England 03/03/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent HSBC outage reports came from the following cities: Ealing, City of London and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Login
United KingdomCity of London Website
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App

Community Discussion

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HSBC Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • nickycdr Nicky (@nickycdr) reported

    @JaneS1962 @MForstater @HSBC_UK Kindess and inclusivity, thats why. Are you seriousy suggesting that Halifax are completely ignoring potential major economic issues by tweeting once that their staff can have pronouns on a badge?

  • Alan_Howell Alan Howell (@Alan_Howell) reported

    @HSBC_UK Business banking. I was told to get a new security device in branch which I did. Because of this I didn’t receive a pin to access it. Every occasion since then I have failed security for BIB for some reason that I can’t be told. Therefore I can’t get online with BIB. I have now

  • ThoughtLaw I Thought the Law (@ThoughtLaw) reported

    @MForstater @HSBC_UK It’s interesting because HSBC’s Board and NEDs don’t wear name badges so, I assume, aren’t pressured to comply with this pronoun dictatorship. Only customer facing, low-paid staff (mostly womxn) will be pressured to comply #FCA #TCF (Non-fianncial misconduct includes misogyny)

  • Alan_Howell Alan Howell (@Alan_Howell) reported

    @HSBC_UK Can’t be ported across to the new phone. My security device was dead and I contacted BTB to get me back online. After many phone calls I was told the only way to sort it was to go to branch and they would help. They said they couldn’t as they didn’t have anyone that dealt with

  • Justininferno1 Just passing through (@Justininferno1) reported

    @HSBC_UK How on Earth does supporting fantasies and delusion support 'equality and inclusion'? Why are you supporting the erase of women and LGB people?

  • Jacob62439298 Jacob (@Jacob62439298) reported

    @ClareWi11665062 @MForstater @HSBC_UK I'm sure the $150bn international bank is quaking in its boots over the thought of some retail customer in the UK sending them a tweet about her lil moral panic.

  • joannetpjo Jo (@joannetpjo) reported

    @HSBC_UK I’m trying to get online banking but have had a letter telling me to go into the branch. The branch is not open on Saturday I work the same hours as their opening times. Can you help?

  • AlfieAFK Alfie (@AlfieAFK) reported

    @HSBC_UK **** sake, I was really hoping I wouldn’t have to close my bank accounts.

  • Philbuckle Phil buckle (@Philbuckle) reported

    @Philosimp1 @iainpdooley @HSBC_UK Yeah, that’ll work! As a self employed sparky working 6 x 12 hr days, i’ve got all the time in the ******* world to stand and wait for an unreliable public transport network that may or may not arrive!

  • Bens_Opinions 🔸️ Ben 🔸️ (@Bens_Opinions) reported

    @MForstater @HSBC_UK This is just sad. HSBC isn't gonna do **** for you, quit pretending to be brave to show off for your bubble of dumb hateful followers.