Is HSBC down in Kingston upon Thames, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
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HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Hosford LRSM BaHons
(@HarpSussex) reported
@jojozeff84 @HSBC_UK Oh really? Is it a glitch thing then with their website? I have used my HSBC mobile app to log on for years... so I don't know why they're asking me for the old fob thing? I've a new payee to pay as well so it's quite frustrating :(
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Claire Parkinson
(@ParkyRam) reported
@HSBC_UK my mobile app isn't working - no error code just says service unavailable..... any ideas please? I can't log on to my bank without it of course... 😪
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Harrison and Dunkley
(@harrisondunkley) reported
@robinrimbaud @HSBC_UK That’s bloody awful. You really can’t be left out of pocket when HSBC haven’t sorted it. Shocking.
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CHALKANDCHEESE
(@CHALK_Cheeseman) reported
@HSBC_UK why are the staff in your Gosport branch so rude, condescending and decide what can andcant be done? they make different rules to what online help tells people. so they dont have to help. close it down or sack them
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@Anthony_Fiumara @HSBC_UK And I'm working in Portugal whilst they keep insisting I visit my local HSBC branch!! Huh? Utterly and completely useless on every single call today
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Sarah Greene
(@wedders26) reported
@HSBC_UK your international banking service is woeful. Getting thru to an agent is seemingly IMPOSSIBLE.
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Harrison and Dunkley
(@harrisondunkley) reported
@robinrimbaud @HSBC_UK This all sounds awful. @HSBC_UK need to get on it. They have to refund all your losses here as it’s their fault if they don’t process your call.
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@slocrock @HSBC_UK Utterly **** would sun up their customer services who today have consistently contradicted each other, made mistakes and then approved scammers without once calling me to alert me to issues 😡
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sabina.k
(@sabinakashmiri) reported
@HSBC_UK @HSBC_UK I tried to open bank a/c for son. Did online app & told take ID into branch. Branch told me too busy. Called 45 mins waiting, used chat online. Told had to go to branch 45 min bus ride. Asked if I could upload docs. No help.taking my son’s money elsewhere
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Sarah
(@SarahJWalsh90) reported
@HSBC_UK why are you so backwards in your in branch banking? ATM not working, went to withdraw cash inside. Two slips, and ID check and a waste of 10 minutes I go my cash. What a fuss when I had my bank card in my hand! Why are you banking like it is the 90s still?