Is HSBC down in Kingston upon Thames, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (15%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Webster 🟥
(@LouiseWluddite) reported
@Michael37615957 @HSBC_UK @Stonewallhousin I'll tell you why. How useful do you think this would be for the L? Any help Stonewall would give to the homeless would insist on putting male '********' with women. Women would self exclude. So not only is Stonewall a shxtty organisation, it discriminates against women.
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Mr Plumstead!
(@BetterPlumstead) reported
@misshootershill @HSBC_UK Yeh apparently so. I got an email a while back saying & my accounts would transfer to Tottenham Court Rd. Can’t recall when they said it would shut down though
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Hannah Wilson💕
(@Hannahwilson__x) reported
@HSBC_UK thanks. does this come with a debit card and have access to the app?xx
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N.J.
(@_ninjj) reported
So I’ve had money stolen from my account for the 6th time in less than a year &all @HSBC_UK @HSBC are telling me is they will issue a new card. Zero compensation. Zero accountability. Zero care or empathy for the stress of having no access to my own money. #WorstBankEver #HSBC
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Zahid Shaikh
(@smjzahid) reported
@HSBC_UK Hi Andy Just sent my ACCOUNT info via DM, Could you please check that and help me get back to my mobile banking please
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annie owen
(@Anniecdoting) reported
@HSBC_UK Yes, I will, but this has been offered so many times over the last month and promises were made last week that it is being returned to my account, but still nothing. Surely by looking up my name, HSBC staff can locate and resolve the problem???
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annie owen
(@Anniecdoting) reported
@HSBC_UK Congratulations! You have now held onto my money for a full month now. The charity donation made on 28 May never reached the recipients, and although you have told me you would return the funds to me, you have not. This is I mmoral and abysmal banking service.
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Lady D
(@MrsD08486981) reported
@garethicke @RougeNoirUK Luckily I’m not a customer but if I was, plenty more banks to choose from. I hope @HSBC_UK lose customers.
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MrsTwentyTom
(@MrsTwentyTom) reported
@HSBC_UK customer service is non existent. Now on my 3rd attempt,to access customer service and reset my login. I don't see why Covid is impacting on Customer service surely it's all remote? it's months into Covid?
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Geoff Grandad Griffiths
(@Cheoffors) reported
@SusyAtkins @HSBC_UK Long term customer? 😬 (Have you not realised that other utterly corrupt banks are available!?)