HSBC down? Current status and problems in Kingston upon Thames, Greater London, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (26%)
• Website (9%)
• Transactions (7%)
• Withdrawals (2%)

Live Outage Map Near Kingston upon Thames, England

The most recent HSBC outage reports came from the following cities: Southall, City of London, Woking, Coulsdon, London, Wallington, Harrow, and Ealing.

City	Problem Type	Report Time
Southall	Mobile App	1 hour ago
City of London	Mobile App	4 days ago
Woking	Mobile App	7 days ago
Coulsdon	Withdrawals	12 days ago
London	Mobile App	14 days ago
Wallington	Login	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Ivan Alexander (@ijaen) reported 57 seconds ago from Paddington, England

  @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

• 
  Ivan Alexander (@ijaen) reported 3 minutes ago from Paddington, England

  @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 6 minutes ago from Ealing, England

  @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

• 
  Aleks (@alekscz1) reported 10 minutes ago from City of London, England

  @HSBC_UK a beg fix your app

• 
  paul simmons (@paulsim55825613) reported 13 minutes ago from London, England

  @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

• 
  Peter Wilkins (@Peter_Wilkins78) reported 18 minutes ago from Kingston upon Thames, England

  @HSBC_UK Seems to be working now thanks

• 
  Catriona Ritchie (@CatrionaRitchie) reported 19 minutes ago from Kensington, England

  @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

• 
  Andrew Saveall (@PompeySavs) reported 31 minutes ago from Spelthorne District, England

  On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

• 
  Everydays Luxury Coach Travel (@EverydaysTravel) reported 33 minutes ago from Hounslow, England

  @HSBC_UK HSBC business app not working - doesn’t open up.

• 
  Alex (@alex6130) reported 33 minutes ago from Richmond, England

  @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

• 
  Henrique Costa Neves (@henriquebacksno) reported 40 minutes ago from Camden Town, England

  @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

• 
  Dominic Baker (@dominicJB7) reported 42 minutes ago from Kingston upon Thames, England

  @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

• 
  Ivan Alexander (@ijaen) reported 43 minutes ago from Paddington, England

  @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

• 
  PlanetRobot (@PlanetRobot2) reported 46 minutes ago from Camberwell, England

  @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

• 
  Peter Crowley (@SmoothRegulator) reported 48 minutes ago from Ealing, England

  Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

• 
  Kaustubh (call me KL) - he/him (@originalKL) reported 48 minutes ago from London, England

  @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

• 
  Stanislav Rastvorov (@StanislavRH) reported 52 minutes ago from Camden Town, England

  But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

• 
  Ivan Alexander (@ijaen) reported 55 minutes ago from Paddington, England

  @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

• 
  Peter Wilkins (@Peter_Wilkins78) reported 56 minutes ago from Kingston upon Thames, England

  @HSBC_UK is the app down? Have tried and says there's an error - try again later

• 
  Abi National (@amala_n_ewedu) reported 59 minutes ago from Wandsworth, England

  @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suzi Kilka (@SuziKilka) reported 4 minutes ago

  @HSBC_UK Sounds like more than some. I’ve been unable to use my card or access the app for hours now!

• 
  Smith In The Shade (@thebeckysmith) reported 5 minutes ago

  True of you? Because of access issues @HSBC_UK has just put me in a a difficult/unpleasant/embarrassing situation perhaps one that might impact my credit score or see me accrue charges elsewhere. What can we do @MoneySavingExp ?

• 
  Anneka Wall (@AnnekaWall) reported 5 minutes ago

  @HSBC_UK Just started working again @HSBC_UK I really hope you are going to compensate your customers now?!

• 
  Chris Griffiths (@MotoXSloth) reported 7 minutes ago

  @HSBC_UK Literally just able to get access now

• 
  Anca A (@a491_a) reported 10 minutes ago

  @HSBC_UK My app is working now and I can log into and see my accounts

• 
  Thomas Tech (@hackwiththomas) reported 11 minutes ago

  @agnitra1408 @HSBC_UK There something at the moment you, you need some process to get it working. Send me a direct message for tips

• 
  Blue Door Music Productions (@bluedoorproduct) reported 12 minutes ago

  @HSBC_UK The app seems to be working now

• 
  THE HAPPENING HOT DOG MAN (@HappeningHotdog) reported 19 minutes ago

  @HSBC_UK APP SEEMS TO BE WORKING NOW

• 
  Benjamin Slater (@Benjami04864567) reported 22 minutes ago

  @HSBC_UK this is absolutely rubbish how is it taking a BANK hours to fix there app people cant make transactions this is ridiculous

• 
  Dr Mantis Taboggan M.D. (@DrMantisSR) reported 23 minutes ago

  @Darkknight21989 @HSBC_UK Working now