Is HSBC down in Kingston upon Thames, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (23%)
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Website (11%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Harrow, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App | |
| Ealing |
Login | |
| City of London |
Website | |
| Harrow |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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I am Prendie
(@officialprendie) reported
So ******* done with @HSBC_UK. I literally cannot count the amount of times the mess up. Also don't DM me so you can sort out my problem. Just do pissing better.
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Jon Dryden Taylor
(@jondrytay) reported
HAHAHAH I have just rung @HSBC_UK back and yes, the LPOA is there, so the guy who patronisingly told me that there wasn't one at great length really did a great job of wasting my time. Now to get the actual issue resolved, maybe?
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Malcolm P Vernone
(@MalcVernone) reported
@jondrytay @NOWHelpTeam @HSBC_UK One solution would be to close down the card and/or any account associated to it, that would mean that Now Tv would find the payment request bounce back to them and they’d soon be contacting with a letter asking for payment which you could then cancel!
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TECHI
(@Solosiaa) reported
@felinefromspace @HSBC_UK @Stonewallhousin That's exactly what you're doing, you're saying "but all people struggle" okay, well this particular group is more likely to be made homeless, we need to help them. "But anyone can be homeless" You are giving the ALM argument.
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JCEET
(@JCEET1) reported
@HSBC_UK - new screens for paying & transferring money are painfully slow and not intuitive. My observation is the old system was better and more user friendly. @JCEET1
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Ajasp
(@Ajasp3) reported
@HSBC_UK I am having problems with your banking app. When I try to transfer money I get "system error". I am also not able to generate a security code to log in in the browser. I have android on a OnePlus 5T.
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SachindraD
(@sachindra_d) reported
@HSBC_UK Hi Team I am trying to call you from India and on this number +44 1226 261 010 and I am it says number does not exit. I have an a/c and it is inactive now. need to call and activate it. please help
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pApA yAw
(@yAwSaRkoholic) reported
@HSBC_UK @kg_beta This has been frustrating for me. Pls fix it as soon as possible. I think I gotta contact online banking team, I don’t even know what’s going on in my account anymore.
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Ian Davies
(@loftedondrive) reported
@HSBC_UK Katarina - I'm no nearer receiving any help from you despite me giving the account details, including information that I shouldn't have shared. However, can you or someone please respond to my appeal for help via your suggested method? Thanks.
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niki elvidge
(@js_niki) reported
@HSBC_UK ...poor help given... locked myself out of my debit card..only solution was to re activate at an ATM. Ok,but you've closed all my local branches and taken the ATMs... apparently some non hsbc ATMS offer this solution-but which ones?Offer reactivation online!!!!!!