HSBC

Is HSBC down in Kingston upon Thames, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Kingston upon Thames, Greater London, England 02/07/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent HSBC outage reports came from the following cities: Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • kkjkhk2 kkjkhk (@kkjkhk2) reported

    @HSBC_UK Phoned in yesterday and spoke to somebody about an issue, completely useless and dismissive. Spoke to somebody today regarding same issue, absolutely wonderful and helpful. Its a shame you dont have a rating systems at the end of calls for feedback.

  • Solosiaa TECHI (@Solosiaa) reported

    @MurrellThe @HSBC_UK @Stonewallhousin Again, can't comment on anyone else's issue with gay people but your own. You don't experience homophobia. Imagine thinking discrimination against gay people isn't real, and that gay people are "victimising themselves" you're such a dumbass.

  • Solosiaa TECHI (@Solosiaa) reported

    @MurrellThe @HSBC_UK @Stonewallhousin So you're saying we should just ignore gay issues, yeah, I don't think "normal gay people" do that.

  • SarahOtner Sarah Otner (@SarahOtner) reported

    @HSBC_UK I am experiencing "GSA System Error" when accessing your site through different browsers and devices. Will the service be back soon?

  • MurrellThe Dylan Keenan (@MurrellThe) reported

    @Solosiaa @HSBC_UK @Stonewallhousin Get it yet ? We don’t need HSBC promoting gay issues … I don’t need a lecture from a corporate organisation that can’t tidy its own shot up lecturing me on gay issues ! It’s pathetic …

  • Martyslayer671 Martyslayer67 (@Martyslayer671) reported

    @HSBC_UK I have now been waiting 3 hours. This has been in dispute for over 6 months now and all I get is 'somebody is looking into it' and the latest 'they should have rang on 31st May' I have received NO help with this and I have been a customer since 1985. Dont know what to do

  • LisaHallAuthor Lisa Hall (@LisaHallAuthor) reported

    @HSBC_UK Online your website is saying my business account is suspended? Have been on hold to the number on screen for 20 mins…can someone help please?

  • Solosiaa TECHI (@Solosiaa) reported

    @MurrellThe @HSBC_UK @Stonewallhousin What are these bigger issues you keep talking about? Aren't you playing the victim now? Trying to minimalise someone else's problems by complaining about this supposed "bigger threat" and that no one should care about these other problems. Youre a really ****** up human.

  • shanbob19 shantelle (@shanbob19) reported

    @HSBC_UK Tried opening an account 5/6 days ago online and have no communication since. Please help!

  • CT9x2 Px (@CT9x2) reported

    @HSBC_UK I just want you to support iOS15 like all the other banks. Over two months since you updated your app.