Is HSBC down in Kensington, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kensington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (53%)
-
Transactions (16%)
-
Login (14%)
-
Website (13%)
-
Transfer (4%)
Live Outage Map Near Kensington, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Southwark, Croydon, Hackney, Mitcham, Watford, Fulham, Harrow, Finchley, Surbiton, Enfield Town, Camden Town and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Southwark |
Mobile App | |
| London |
Transactions | |
| Croydon |
Website | |
| Hackney |
Website | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
-
Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
-
Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
-
Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
-
Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
-
chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
-
Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
-
Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
-
MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
-
manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
-
Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
-
thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
-
Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Jer Hobbs
(@Jer_Hobbs) reported
@ashortsentence1 @HSBC_UK I’m disgusted at their actions Karl. People with MH issues or established MI need advocacy within the banking sector not unilaterally shutting people down. @HSBC_UK you need to urgently review your customer services in light of this.
-
Esther Ezquerro
(@EstherEzquerro) reported
@HSBC_UK I messaged at the beginning of the week for help. Having opened an account with you, but still not received a telephone banking number. Please help.
-
Josh
(@jxshjxmes03) reported
@HSBC_UK hello i’ve just recently opened an account with you guys and i’ve tried to log onto the app and it keeps saying that i’m unable to be verified, could you help me please? thanks, josh.
-
Sally Dixon
(@Sally__D) reported
Hi does anyone know if @HSBC_UK is down? Had a bit of a nightmare with it this eve!
-
@Urukhai
(@Urukhai43477325) reported
@HSBC_UK It still won't process the payment, it just reads "error H80" 🤔
-
Just_Chill_N
(@Just_Chill_N) reported
@HSBC_UK I DM'd you just under an hour ago, & a few times after, no reply, no response, nothing. IS there anyone in? "The official account for HSBC UK. DM us for help 8am-8pm or chat with us 24/7 in mobile or online banking." I am not getting help, I am not getting a response!
-
George Thompson
(@georgedthompson) reported
@HSBC_UK Why can’t someone just call me? You’ve got my mobile number & I’ve got all our security info written down infront of me as there’s that much I can’t remember it all. How (un)secure is that?
-
Meteoric Ancestry
(@MetAncestry) reported
@HSBC_UK it would be a big help if your call handlers understood English. I wait over 30 mins. How can I help? I would like to know if my account has been closed. Oh, I am sorry about that. What?!!
-
@Urukhai
(@Urukhai43477325) reported
@HSBC_UK Unfortunately the credit card payment feature is still not working, it's on the Android version of the app.
-
lukapietrowieck
(@lukapietrowieck) reported
@HSBC_UK so far, I’ve been on hold for 30 minutes! Why are customer services not answering their phones!