HSBC

Is HSBC down in Kensington, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Kensington, Greater London, England 12/26/2024 05:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Login (14%)

    Login (14%)

  3. Transactions (8%)

    Transactions (8%)

  4. Website (8%)

    Website (8%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Northolt, Wandsworth, Newham, Tower Hamlets, Walthamstow and Wembley.

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City Problem Type Report Time
United KingdomLondon Transfer
United KingdomNortholt Transactions
United KingdomLondon Transfer
United KingdomWandsworth Website
United KingdomNewham Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • littlewren41 Nichole (@littlewren41) reported

    @HSBC_UK discussing my account with an assistant I overheard another read back to a customer all of his details! Address, account number, pin etc! Surely this is a major breach of security.

  • iJaceSummers Jace Summers 🍀🚀🌕💯 (@iJaceSummers) reported

    Hey boys, do we have a problem which is why I’ve only got phone calls from you? #HBCU @HSBC_UK, or are you going to figure it out and walk away?

  • LYCOICAT Mila (@LYCOICAT) reported

    @HSBC_UK really poor experience on your app. Can’t set up standing order online either. Can’t see my card information. Queried to customer support they are not aware how to help either. Transferred to lots of teams to no avail.

  • HelenDa19259872 Helen Davies (@HelenDa19259872) reported

    @HSBC_UK who do we contact regarding a suspicious phone call, info on website doesn’t give the info.

  • lolpwnz Stas (@lolpwnz) reported

    Hey @HSBC_UK , an employee of one of your branches literally tried to scam me and your security line specialist refused to help and suggested to go to the branch and I quote: "talk to someone there." How is this even possible?

  • Combicon Alex (@Combicon) reported

    @HSBC_UK Have a HSBC account, but just found an old £20 note! Am I still able to go in and swap it for one of the new ones? I heard that some banks have a cut-off date. Would be at the Croydon, North End - Full Service Branch (CR0 1TN) if it makes a difference.

  • KristianFuller6 KF (@KristianFuller6) reported

    @HSBC_UK hi, logging into banking and it is trying to register me for digital banking. I have entered sort code and account, dob and passcode and it comes up with blank white screen. I cannot get part this ! Please help !!

  • unsensationalop ironzbz (@unsensationalop) reported

    @HSBC_UK trying to get some help for over payment is a joke. This bank is something else think it’s about time I jump ship

  • notbeyonddoubt Abid Ghufran (@notbeyonddoubt) reported

    @HSBC_UK Can someone from UK cust support who has better communication skills not contact me on 07748961687??

  • NeetaDa09340442 Neeta Das (@NeetaDa09340442) reported

    @HSBC_UK there are continuous fraudulent transactions on my husbands debit card. Debit card details are saved only in Amazon website . He has multifactor authentication on , how are strangers getting hold of his cvc, no OTP generated as well ARE YOU SHARING PRIVATE DATA