Is HSBC down in Kensington, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kensington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (15%)
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Login (11%)
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Transactions (7%)
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Withdrawals (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow and London.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Amy
(@UK_Welshy) reported
@HSBC_UK @SimonAusterfie1 Did you get a resolution to this? I’m having the same issue. Joint account and neither of us can access our accounts!
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Wizdle
(@yagirlswils) reported
@HSBC_UK please can you help, I’m trying to get in touch via live chat but it won’t put me through to a human. How do I speak to a real person? Card keeps getting declined online but I can’t see any reason for it
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Rugby Unicorn ✊🏿✊🏾✊🏽✊🏼✊🏻
(@MOMXW) reported
Another day another issue with trying to get to speak to an actual person @HSBC_UK would be great if they hired more staff to deal with queries instead of having me on hold in a bot chat for 2 hours. Great idea to make all those redundancies 🙃
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Paula
(@pwooding16) reported
@HSBC_UK That’s exactly the problem, customer services only being available until 8pm. In a 24/7 world, HSBC have gone backwards. It’s too late to resolve my problem, after waiting too long on your so-called live chat, I had to use a different credit card
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TheGaffa
(@TheGaffa99) reported
@HSBC_UK Do you use your online banking ? You need 10,000 different codes and passwords for each platform e.g. app vs website but you don’t have all actions on all platforms. All i want is to request a pin reminder for my debit card but got to jump through hoops
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Spence ⚽AVFC⚽ 🦁 🏴
(@spence1975) reported
from
Coleshill, England
Anyone having issues with the HSBC banking app? @HSBC_UK
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Chris Jones
(@GAFCJones) reported
Queue for the one counter in service at @HSBC_UK Billericay is almost out the door at 11am on a Thursday morning, yet they deem it appropriate to close the branch come September. Utter madness
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Nick Warren
(@DJNickWarren) reported
@HSBC_UK Your new passcode per each online transaction is a total disaster. Impossible to use your credit cards in many countries now because the texts aren't coming through. Considering changing banks due to this @HSBC_UK
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Anita Parker
(@AnitaPa16033511) reported
@HSBC_UK I’m not happy. I’m trying desperately to login to my online account, I’ve called various numbers that ask me to enter certain details and then when I enter my date of birth it rejects. I’ve done an only chat which was useless and I have now put in a complaint. Disgusted!
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TheGaffa
(@TheGaffa99) reported
How do @HSBC_UK do such a fantastic job of creating a horrendous customer / user experience when wanting to log in to online banking. The tasks set by @taskmaster are easier to execute!