Is HSBC down in Kensington, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kensington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Goodlip
(@DebsJGoodlip) reported
@windsurfing @HSBC_UK Yes same app is saying server unavailable
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Ant Hill
(@Ant0Hill) reported
@HSBC_UK online business banking down?
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Cc M cC
(@CCMcCusker123) reported
Absolutely disgusted with the level of customer service from @HSBC_UK @HSBC . On the phone for 90mins, passed from one agent to another!
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Linguabrand
(@linguabrand) reported
@HSBC_UK business banking log-in still isn't working on Chrome. (It's fine on Edge).
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Marisa Scott
(@MarisaS64567937) reported
@HSBC_UK Hi HSBC, on a call to your customer service- yet again to resolve this issue where you owe me money and i cant get it? I wonder what excus- sorry explaination I'll recieve today as to why this still hasnt happend?
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Matt Golightly
(@mattygogo) reported
@HSBC_UK hi I am trying to amend a standing order online but keep getting an error message saying try again letter. This has been the case for days and I need to urgently change it. Can you resolve this?
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Rory Delargy
(@helynsar) reported
"What is going on ? Are you much alive, because we received a letter that you are Dead." Fair play to the First Bank of Nigeria, because I've never had this kind of customer service from @HSBC_UK
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julienozzie@ntlworld.com
(@julienozzientl1) reported
@HSBC_UK why can’t I get any answers from the section 75 customer service centre ?? Drained ! Stressed !! Just waiting for the money to go into the bank 🏦 been 2 months ! Nobody can help !! WHY???
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Second Cousin Of Robert Rinder MBE* 🇮🇱🇮🇱🇮🇱
(@tothepoint2019) reported
2 hours and 1 minute. THATS IT, ENOUGH IS ENOUGH! First thing I'm doing in the morning is closing my business account in branch with @HSBC_UK and sending it over to my new Bank. There is no excuse for this poor service! I have ££££££ at HSBC.
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Michael
(@Mikedraperuk) reported
@HSBC_UK seems to be problem with the business app, won't load to login page yet the service status page on your website states everything ok??