Is HSBC down in Kensington, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kensington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Kensington, Greater London, England
The most recent HSBC outage reports came from the following cities: Newham and London.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website |
Community Discussion
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HSBC Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Arachis Harvard
(@ArachisHarvard) reported
@HSBC_UK If you'd bothered to read the thread instead of jumping on a bandwagon, you'll see the dismay was about Andy's very rude customer service response. Looks like your Twitter is also run by idiots. Have you read any more responses to this tweet?
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bryan payne
(@bryanpayne5) reported
@HSBC_UK Does you pursuit of 'inclusivity' extend to inclusivity of opinion? Do you accept that some people, in fact the vast majority of the population have no appetite for the trans activists you support? What else are your employees allowed to state on their name badges?
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Lois Addy
(@TootHillMedley) reported
@sarinhamac @HSBC_UK Implicit in that pretence is disdain for the customer base, without whom, there is no business. Also implicit is the value judgement that a different set of ideas is so beyond the pale that it makes the holder of such ideas unsuitable as a customer. Imagine a baker refuses to
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Iain Findlay
(@iainf2016) reported
@HSBC_UK She/her/hers pro noun bullshit. The banks need to get a grip and deliver a decent service to customers rather than this woke nonsense.
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Arachis Harvard
(@ArachisHarvard) reported
@HSBC_UK And can they also go and find another account if they don't like it? This doubling down in solidarity with about the rudest customer service response I have ever heard (and I live in the Netherlands!) might not go down too well
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Eddie Cussen
(@EddieCussen) reported
@ShaistaGohir @HalifaxBank @HSBC_UK I imagine that Halifax staff are addressed using pronouns on a daily basis by colleagues and customers. Is there any way that doesn't happen ? They can now choose (it's an optional scheme) to put the pronoun on their namebadge. Can you explain what the problem is with this?
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Den (デ ニ ズ)
(@selzero) reported
@HSBC_UK I have no idea why TERFs are mad at this. Has it been a slow week for them?
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CEOemail ✉ - Marcus Williamson
(@CEOemail) reported
@QuentinKirrin @HSBC_UK @HalifaxBank What is the problem you are having with both those companies?
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Skuttle The Coffee Goblin
(@CoffeeSkuttle) reported
@HSBC_UK The genuinely funniest thing to me in the responses is a lot of people confused at what HR departments do. Like, imagine being this angry at name tags that help people and pointing at things other departments do to "own them". Really support this easy and supportive move.
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Price Lies Путин сосет коз
(@Tom_Seagul) reported
@HSBC_UK Anyway I’ve recently cleared my mortgage with yourselves, have five figure savings account with you and been customer since 1970s. How do I close my account and transfer my business to a virtue signalling free competitor?