Is HSBC down in Kensington, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kensington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (73%)
-
Login (14%)
-
Transactions (7%)
-
Website (4%)
-
Transfer (3%)
Live Outage Map Near Kensington, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Walthamstow, Newham, Wembley, Tower Hamlets, Ealing and Hendon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Walthamstow |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Newham |
Mobile App | |
| Wembley |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
-
Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Tarun Agarwal
(@tarunag10) reported
@HSBC_UK why do you even have a branch network when your staff is of absolutely no help and would just direct you to a call center where your call is transferred from department to department. I’d say government banks like @TheOfficialSBI are far better.
-
Jessica-Ann Jenner
(@jajenner) reported
@HSBC_UK multiple times I have tried to phone your help line regarding fraudulent activity in my name... every time they attempt to put me through to the fraud department the line is hung up. There is a problem with your system but still they keep putting me through and then...
-
isobel
(@42issy) reported
@HSBC_UK whilst respecting that you need to check odd happenings but leaving a mum with a small baby without access to her card for over 4 days and say’ it takes time…’ isn’t helpful!
-
Huskeyfox
(@Huskeyfox1) reported
@HSBC_UK No thanks mate. Daylight robbery as per usual by the big boys. Rip off UK as usual while the elite continue to coin it in after their bailout but a tax payer 10 or years ago. Tell customer services to go **** themselves for me.
-
anas
(@netflixnonchill) reported
@HSBC_UK my app is crashing and not opening after ios 16 beta update. please help with that
-
Raja🇺🇦🇺🇦🇺🇦
(@Raja030576) reported
@HSBC_UK Tried contacting the Business Bank account but it does not exist. Looking for help to open Business Accounts with a revenue in excess of £5mn a year, and we need assistance. Please advise.
-
Michael Rafique-Marsh
(@Benzoate) reported
Ah classic, update to iOS 16 developer beta, the very cutting edge where concerns of reliability and stability go out of the window, and like every other year the only thing that doesn’t work is the @HSBC_UK app because **** you
-
Jon H
(@JonHar1985) reported
But hey @HSBC_UK only have to wait even longer for it! Excellent service all round. @NatWest_Help will you have me back? I’m sorry I cheated on you with someone who promised me so much more than what I thought you could. Forgive me *** x
-
HSBC UK Help
(@HSBCUK_Help_) reported
@thewendynewman @HSBC_UK Hello Wendy sorry for the inconveniences, what issues are you currently facing?
-
Connor Miller
(@Connor_Miller98) reported
@HSBC_UK Hi, yes I have tried that but still seems to be the same problem