Is HSBC down in Wandsworth, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (26%)
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Website (10%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent HSBC outage reports came from the following cities: Coulsdon, London, Wallington, Harrow, Woodford Green, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Coulsdon |
Withdrawals | |
| London |
Mobile App | |
| Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jitender Singh
(@Jitender050890) reported
@HSBC_UK I have purchased from Amazon and payment through HSBC card on EMI but transaction not generated in emi from HSBC , Amazon confirmed on mail this your bank problem but still no revert from HSBC
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Jitender Singh
(@Jitender050890) reported
@HSBC_UK I have purchased from Amazon and payment through HSBC card on EMI but transaction not generated in emi from HSBC , Amazon confirmed on mail this your bank problem but still no revert from HSBC
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Katie Weston 🇪🇺🏴
(@hilltopkatie) reported
@daughterofashep @HSBC_UK I’ve never needed to contact Customer services, but they seem to consistently get good reviews. The app is excellent, and the website works. Cheques I pay in by post, and cash gets paid in at the post office.
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Judith Hutchings
(@merriemede) reported
@HSBC_UK I hardly ever bother the bank as it has run fairly smoothly for 50 years first from Midland bank and now HSBC, I have logged on as I need assistance, that was just after 11am this morning. Come on HSBC I am a good customer. Might change
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Drew White
(@drewsonix) reported
@jcroberts171 @HSBC_UK It's incredible. They treat us with contempt. Their staff in branches are unable to help with anything and yet they seem to behave as if they're not expecting to have to answer the phone to masses of customers as a result.
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Only one
(@onlyoneyoungman) reported
@HSBC_UK I have raised a formal complaint via my business banking manager, we have had a number of issues with #HSBC over recent years, #COVID isn’t an excuse!
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chillin_v
(@v_gogh_7) reported
Hi @HSBC_UK, I've been approved two refunds on my expired debit card but it doesn't show in my current account? help
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Katie Davis
(@katied1988) reported
@HSBC_UK please help. I cannot access any online banking as the hsbc app will not work. This has now not been working for 3 days and I desperately need access to my account.
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The Dandy Highwayman
(@DirtyLeeds1969) reported
Two hours plus on phone and live chat and I’m not an inch further forward. Thanks @HSBC_UK your customer service has reached elite levels of uselessness. Can anyone recommend a bank that doesn’t take money from your account without any authority?
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Denis Payne
(@grommitza81) reported
@HSBC_UK Trying to use CHAT support and getting GSA Error in Microsoft Edge browser on Windows10 v21H1. I've cleared cached etc etc etc. What now?