HSBC

Is HSBC down in Wandsworth, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wandsworth, Greater London, England 04/26/2024 06:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (72%)

    Mobile App (72%)

  2. Website (11%)

    Website (11%)

  3. Login (7%)

    Login (7%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent HSBC outage reports came from the following cities: Colindale, Belsize Park, London, Newham, Croydon, Thornton Heath, Islington, Cricklewood, Stanmore, Wembley, Tower Hamlets, Ealing, City of Westminster, Fulham and Camden Town.

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City Problem Type Report Time
United KingdomColindale Mobile App
United KingdomBelsize Park Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomNewham Mobile App
United KingdomCroydon Mobile App

Community Discussion

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HSBC Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcelKnobil Marcel Knobil (@MarcelKnobil) reported

    @HSBC_UK App not working 'Service unavailable'. Can't make payments etc! HSBC has closed so many branches. The least it can do is have an app that works.

  • witchinana W. Nana GreenBlob (@witchinana) reported

    @HSBC_UK I have been trying to assist my husband in dealing with 2 unauthorised payments. Online Chat cut off twice. Phone call wait 35 minutes and I was cut off after giving only sort code and account number. Husband has hearing loss and other problems. Terrible service.

  • robinrimbaud Robin Rimbaud - Scanner (@robinrimbaud) reported

    @drchrisdooks @HSBC_UK @HSBC I have now telephoned HSBC over 55 times. I've spent 2 hours in a branch and resolved some issues, but still no response from the fraud team. Nothing, just a word.

  • dmg2505 DMG2505 (@dmg2505) reported

    @HSBC_UK That's an odd and completely unecessary request....I don't see why I should accept your privacy notice (again), just so that you can communicate with an existing customer and service my account..!!! If you don't want to talk to me, I'll simply start looking for a bank that does.

  • wacko29 Jes Waldman (@wacko29) reported

    @HSBC_UK Spent 4 days trying to pay in cheque the app failed..... Online chat doesn't have the answer. 50 mins on phone on hold gave up. Went to pay in charities money at post office can't as no card. Had to go 5 miles and there no parking. This is not customer service

  • rainus5 Frazer J Clark (@rainus5) reported

    @HSBC_UK Your telephone banking service is not working. Three times today I've tried to talk to someone on the phone, each time waited over 45 minutes and had to give up. Awful service.

  • drchrisdooks Dr Chris Dooks (@drchrisdooks) reported

    @robinrimbaud @HSBC_UK @HSBC So we phoned them several times a day and went into a branch and said we wouldn't leave till the issue was resolved.

  • OrgMagee Pete Magee (@OrgMagee) reported

    @HSBC_UK @Whatkatiediddo Help me James!

  • Whatkatiediddo Katie (@Whatkatiediddo) reported

    @HSBC_UK I've been a customer for 16 years and I'm not eligible for an online saving account. Any ideas why? Can someone help?

  • SimonBlurton Simon Blurton (@SimonBlurton) reported

    @HSBC_UK I've always had problems getting on to the mobile app but with persistence I could get on, or at the least get a login code to login with the desktop. Now i can't get any access at all after the lastest android update. Has anyone else commented on this issue?