Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath, City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Katie schirn
(@KatieSchirn) reported
We need your help @MartinSLewis. A mistake on a bank transfer and almost 9 weeks later our funds have not been returned (although they been recovered). Customer service from @HSBC_UK has been disgusting.
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Andy Malcolm 💙
(@amalcolm14) reported
@Kathy_CEO_CE @HSBC_UK Sorry you are having this experience, I know @JohnGlenUK has been raising the issues of charity bank accounts with major banks to see some improvements, if you email him he might be able to help somehow.
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@Urukhai
(@Urukhai43477325) reported
@HSBC_UK Unfortunately the credit card payment feature is still not working, it's on the Android version of the app.
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ろうあ/Roua
(@roua12tnt) reported
@HSBC_UK Hi there, I'm now applying to open an account with you, but your identification app has a technical issue and I cannot upload my IDs. I tried several times, but it never worked. What should I do? Will somebody contact me or will my application be resumed? thx
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Matt Siddall
(@mattsiddall) reported
Is @HSBC_UK app down ???
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Marie Tucker
(@CICADAServices) reported
@Kathy_CEO_CE @HSBC_UK Oh Kathy, this sounds awful. I hope it gets resolved very very soon. Absolutely right for them to refund the fee & repay any LP fines! Hope you’re okay.
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Angela Coton
(@angiecoton) reported
@Kathy_CEO_CE @HSBC_UK I had the same experience, over 2 wks no access, given incorrect information & poor service, I was so stressed! Then they closed our local branch & have no cashiers in the branch close to where I live, so to get cash I have to travel 10 miles to a branch that closes at 3.30pm!
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tracey mitchell
(@mitchpink40) reported
@HSBC_UK why is it so impossible to speak or get help from anyone at HSBC? Phone lines too busy, chat can't help, branch can't help, so who can help? Banked with you for 35 years and realising now how utterly useless your systems are. Time for a change! 😡
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@Urukhai
(@Urukhai43477325) reported
@HSBC_UK It still won't process the payment, it just reads "error H80" 🤔
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Michelle Hay
(@mushdafa) reported
@HSBC_UK I haven't received mine withing 7 working days. I just called up and was told it can take 14 days... So still no access to my new account nearly 2 weeks after it was opened and guess what... My switch happened today... But can't even check that!!