Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (25%)
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Website (9%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Borehamwood, Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Borehamwood |
Login | |
| Woodford Green |
Mobile App | |
| City of London |
Website | |
| Bexleyheath |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@Rob67611463) reported
@HSBC_UK I have updated to ios15 over a week ago and the mobile banking app isn’t working. She. Will this be fixed??????
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Lesley
(@hobbit50) reported
@HSBC_UK absolutely disgusted with your attitude when trying to get a pending payment reversed- even with the Merchant giving you an authorisation code! Implying I'm trying to defraud you is sickening- I've been a customer since 1979!
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Elizabeth Gibbon
(@BethCymraes) reported
@LlyrDerwydd @XennialJoe @HSBC_UK We had the same problem, manager couldn’t deal with it and a nightmare to get hold of the safeguarding team! When we eventually got hold of a member of the safeguarding team we had their email address and sorted that way and she would ring us directly! Good luck!
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Dave Frain
(@dfstoke) reported
@HSBC_UK Same issue with the Google pixel phone HSBC,I have even ordered a physical secure key twice now over a week ago and both have not arrived, completely unacceptable and how am I meant to access my accounts online.
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Lisa Petty
(@petts910) reported
@HSBC_UK A personal customer
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Louise Morris she/her
(@summitfundraise) reported
@InnovationMatt @HSBC_UK I know right? A multi billion global company, and they can’t point me down an online path to cancel an overdraft (& their annual fee on it) that doesn’t involved listening to crap music for 2 hrs! It’s now a battle of wills!
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Brian Wernham 🔶 #FBPPR
(@BrianUkulele) reported
@hhn_88_888 @ZodiacChris @HSBC_UK I went in yesterday to my local HSBC branch to pick up an ID device to use instead. I had a problem with my Debit Card and the staff there told me I had to call a helpline... I can't be bothered putting up with a 1980's bank anymore, I have started my move to Starling Bank
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Sophie
(@SophiePineapple) reported
@HSBC_UK Hello, I have had a letter about an uncashed cheque but the number given to call - 03455 857 567 - keeps hanging up on me. Can you help? Thank you.
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Tom Quante
(@TomQuante) reported
@HSBC_UK Your live chat function never seems to work, how do I get help and advice?
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Sion
(@mad4farming) reported
@LlyrDerwydd @HSBC_UK They are bloody awful Llyr!! Feels like they are against you most of the time!