Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (23%)
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Login (14%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gen Williams
(@genwilliams) reported
@applebamos It’s insane. I’m now waiting for a letter as @HSBC_UK’s phone service can’t log me in, as I couldn’t answer one of my security Qs. There’s no “let’s try another security Q” like with other banks, just NOPE BYE. Closing the account as soon as I can get in, I can’t manage this 😖
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Kaveh
(@Kaveh32887314) reported
@HSBC_UK I need to make an urgent business payment but I keep getting an error message on your business app. I have called & been kept waiting for 2 hours this morning & 1 this afternoon & no reply. Please advise.
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George Yarrow
(@george_yarrow) reported
@Koefnielsen I'm hearing this kind of story about @HSBC_UK from other sources, although I myself have had no problems with the personal account. There is certainly stupidity in play. The business credit card is still working (as it should), so they are blocking payments to ... @HSBC !
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Jody Botham
(@jaybeeeee9) reported
What an absolute farce @HSBC_UK, just joined as a customer, want a telephone banking security code and told I have to phone and speak to someone to request it - why, given I can activate card automatically? Tried multiple times, on hold for a while and then just cut off 💩 Awful
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Trade Invest Inc
(@mrtradeinvest) reported
@HSBC_UK over two hours on hold to your business banking line now. It has to be said the service from you is terrible. I’m gonna look at banking elsewhere.
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RPH 🎲
(@rphx111) reported
@HSBC_UK hi i had a complaint which was “resolved” last year in November 2021. I was reassured the issue wouldn’t occur again but it’s happened again?! I’m not understanding why hsbc cannot take a simple instruction & just abide by it?? How can I get my complained reopened?
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Gemma
(@plp2231) reported
@HSBC_UK business banking app has said “server currently unavailable” all day…app is fully updated. Is there an issue at present with business banking app access?
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Max Wilson
(@waxwellmilson) reported
@HSBC_UK now 2.20 hours. You consistently have the worst customer service out of almost any other company I speak to. This is business banking as well. Utterly pathetic.
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jenny mccann
(@jennyeye) reported
Dealing with @HSBC_UK at the moment is like being in Tartarus. I have spent over 10hrs on hold/trying to speak to someone. When you do they tell you a) they can’t help b) send a letter or c)use online chat. When I pick c) I then get directed back to to call the number
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Sue Powell
(@sjp8sue) reported
@HSBC_UK Thank you Mill you have been great but I don’t like using my phone for banking. It’s. Not safe. I have seen on line that other people have had this problem for quite a long time. If it continues will have to change banks . Also your call centre are not aware of this as they