HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Poplar, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent HSBC outage reports came from the following cities: Sutton, City of London, London, Wallington, Borehamwood, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton
|
Website | 19 hours ago |
|
City of London
|
Mobile App | 6 days ago |
|
London
|
Mobile App | 15 days ago |
|
Wallington
|
Login | 17 days ago |
|
London
|
Mobile App | 24 days ago |
|
London
|
Login | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Jools Sampson (@reclaimyourself) reported from Tottenham, England@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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John Boxall (@jdboxall) reported from Merton, EnglandBut @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Elana C (@elanacovshoff) reported from London, England@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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steve (@stevedw40) reported from Wandsworth, England@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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TNR PHOTO (@TNRphoto) reported from Enfield Lock, England@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Kenneth07834 (@kenneth07834) reported from Croydon, England@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Girish (@girish_127) reported@HSBC_UK The mobile app is still crashing for me. I use mobile app to generate the security code, which means I am not able to login to online banking. How am I supposed to do any transactions ?
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Shiney Raveendran (@ShibeyR) reported@HSBC_UK I have a physical key and was using it to do online banking. ( not much!!) But when I thought of using mobile banking problem started and now I can log in but can’t even see account!
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Vicky (@vickydawson19) reported@HSBC_UK I'm trying to use the chat in support on online banking, but says no Internet connection when I'm connected, I'm trying to report transactions pending that I haven't made.
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Ben Gillam 😷💉 ❤️ NHS👨⚕️👩⚕️ (@bengillam) reported@bethaniekebby @HSBC_UK @zumbruk Nationwide problem apparently wasn’t working in Tesco or Iceland for me
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Mr Sangio Vese (@TheChiantiKid) reported@HSBC_UK Customers exaggerating, lying or just sounding very grumpy. Can't be easy having to be nice to people whose own companies are so bloody perfect as to never get anything wrong. App has worked perfectly for yonks. Maybe you should charge for C/As to help improve things? 🙄
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Zia Muhammad (@zia_muhammad) reported@HSBC_UK Thanks. I did all the above but still same result. Then I deleted the app and installed it again, problem solved!!
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DP (@dizzypanda) reported@HSBC_UK i have just managed to log on via the website but it is forcing me to find a solution for generating a digital code. Your app is broken so i had to request the other option. it now says i will have to wait another 5-10 days before i can access my account. are you serious?!
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Theo🐻 (@RJNotLupin) reported@HSBC_UK It still isn’t working for me, tried deleting & redownloading, restarting my phone, nothing has worked it just crashes and closes once I go on the app. Waiting for my physical secure key so that I can access my bank but that could be another weeks so idk what you expect us to do
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Claudia Innes (@Claudie_pops) reported@HSBC_UK Not working for me either. Reinstalled multiple times but keeps crashing on launch.
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Anand Surve (@Surve_Anand) reported@HSBC_UK No. Not working still. App keeps crashing