HSBC down? Current status and problems in Poplar, Greater London, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (59%)
- Login (26%)
- Website (7%)
- Transactions (6%)
- Withdrawals (2%)
Live Outage Map Near Poplar, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wallington, Borehamwood, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Mobile App | 13 hours ago |
|
London
|
Mobile App | 10 days ago |
|
Wallington
|
Login | 12 days ago |
|
London
|
Mobile App | 19 days ago |
|
London
|
Login | 23 days ago |
|
Borehamwood
|
Login | 1 month ago |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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AO (@Adeolu_98) reported from London, England@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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John Boxall (@jdboxall) reported from Merton, EnglandBut @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Martín Chamarro (@martinchamarro) reported from Lambeth, England@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Kenneth07834 (@kenneth07834) reported from Croydon, England@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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John Boxall (@jdboxall) reported from Merton, England@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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YM (@Yadzinooo) reported from Merton, England@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Albu Mirela (@AlbuMirela3) reported from Borehamwood, England@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Marius Fanu (@mariusfanu) reported from East Ham, England@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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steve (@stevedw40) reported from Wandsworth, England@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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mary spillane (@spillanemary) reported from Wandsworth, England@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Mike Fuller (@ninepine) reported from Croydon, England@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Matias Cervi (@Tute) reported from Wandsworth, England@HSBC_UK can you please give me access to my account?
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Jools Sampson (@reclaimyourself) reported from Tottenham, England@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Varun Khanna (@vk225) reported from Camden Town, England@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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shipar ahmed (@shiparttn) reported from Wandsworth, England@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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فرانتشيسكو (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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James Tewes (@James_Tewes) reported from Poplar, England@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Elana C (@elanacovshoff) reported from London, England@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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David Heffernan (@daheffernan) reported@HSBC_UK It is about business banking. Was tokd by Telephone banking this morning to go into Knutsford so the branch can print some statements of for me as I still cannot log in to internet banking Get to the branch and they said I shouldnt have been told that as they cant Very Poor.
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Lisa Greenhalf (@LisaGreenhalf1) reported@HSBC_UK @andyward1964 When are you going to support Garmin pay?
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adam smith (@aahs10) reported@HSBC_UK 31m into another call and no progress. Do you want to help ppl open accounts? I just don’t get this. Lack of customer care is hugely disappointing- forcing me to repeatedly call and follow the same steps with no results :-( #poorcustomerservice #hsbcuk
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Robert Koganov (@TH3xR34P3R) reported@malwrhunterteam @HSBC_UK HSBC is a scam itself.. they launder money for all the criminals as is and don't give a **** when they are fined as they are not fined enough to make a dent where it matters.
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neil payne (@nmp147) reported@HSBC_UK Thankyou, but to be honest the post office use has the same issues if your not able to make it into the branch during opening hours
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Galvatron Bean (@Elzilcho84) reported@HSBC_UK Wowzers lodged a bank draft on the 16th chased with your CS team was advised it would clear today now I’m informed 6-8 weeks to clear, seen as this takes a maximum of 6 working days to clear any explanation? #Banking #whatthehell
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Jag Hir (@jaghir) reported@HSBC_UK - please clarify why it is so difficult to register a formal complaint with you? Having spent FOUR days on numerous calls, your agents see it fit to disconnect at the very mention of poor service! I now await formal acknowledgment of complaint with GDPR request!
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Emma Vaughan (@EmmaVau52172711) reported@HSBC_UK I can't login to my account. Can I not use the physical secure key anymore?
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NietzscheLite (@NietzscheLite) reportedBloody hell @HSBC_UK phone support is AWFUL! They can barely speak English and they ask a question, wait a minute, ask a question, wait a minute. Infuriating. Just let me email you for god's sake!
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Peter Hague PhD (@peterrhague) reported@HSBC_UK My mobile banking app just spontaneously reset, leaving me unable to access my account remotely, and the call centre staff - who didn't speak English well at all - locked my account despite my getting the answers wrong. How can I check someone isn't into my account?