HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 11/27/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: Newham and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • MattSav7 Matt (@MattSav7) reported from Barnet, England

    @HSBC_UK I have a problem that I need to resolve urgently.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AbnerBrowne Andy Weston (@AbnerBrowne) reported

    @HSBC_UK Has this issue been fixed yet? I thought it had been yesterday, but since then another payment has come out, but I’ve had no notification appear.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • Skyler36175923 HACK SUPPORT (@Skyler36175923) reported

    @laurenbnntt @SLCComms @HSBC_UK I can help you get back your hacked account,locked account kindly send me a direct message for the recovery process

  • nataliegosden Nat Gosden (@nataliegosden) reported

    Very disappointed having been a customer of @HSBC_UK @hsbc since I was a child that you no longer offer the future saver savings acct. Told by your staff there was no alternative. My 3 month old daughter & one of the next generation is now a customer of @LloydsBank #petersfield

  • Angler_PaulM Paul Murphy (@Angler_PaulM) reported

    @HSBC_UK Not a problem.

  • devapambasak DB (@devapambasak) reported

    @HSBC_UK my accounts are deactivated and your customer care is suggesting to step out of home and post documents to you in pandemic

  • moinsyyed1985 Makenshi 魔 剣士 (@moinsyyed1985) reported

    @HSBC_UK having issues logging into internet banking through chrome browser. Never had this issue before. Gives me error messaging telling me to turn off private browsing (which i have never turned on ever). The fault is on your end, i've seen similar tweets to you like this.

  • sooth1983 Nick Dean (@sooth1983) reported

    @HSBC_UK is there an issue with the cheque paying in system on the app? Been trying for several days and it won't submit. Really annoying as I don't have a branch near me any longer. what do you suggest?

  • DriveAlbania Drive Albania (@DriveAlbania) reported

    @HSBC_UK If you have a business banking app for Android it's very well hidden. Can't find on the website or the Google Play store.

  • Philip_redhead Philip Redhead (@Philip_redhead) reported

    @HSBC_UK disappointed, I have 2 clients whose accounts were closed by HSBC as they have not completed form about US tax. Neither of them have any links to the US. This is just Appalling and causing the business severe problems at a time banks should be supporting small companies