Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (17%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website | |
| Dartford |
Mobile App | |
| Fulham |
Login |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@andrewjsutton) reported
Customer Service at legacy bank institutions. This week’s was @HSBC_UK. Chat Bot: useless. Overseas Call Centre: Meh. Legacy Bank Policies (I now have to visit a branch): woeful. App: Don’t get me started. Coded in the 80s. Thanks for existing, @StarlingBank. What a difference.
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Anand Gupta
(@anandcheam) reported
@HSBC_UK is the app down? It says Service unavailable
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Myk Duncalf
(@mykd83) reported
@HSBC_UK I'm getting a SERR_10012 error trying to set up a new payee online, but the status page says everything is working 🤔
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Suzi Thrift
(@SuziThrift) reported
@HSBC_UK Mobile app not working and I can’t call the bank either-security code not working
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Shivs
(@Lady_Lue_) reported
@HSBC_UK Hi, I need to create a standing order from my current account but there is no option to do so. I can only make payment or transfer. The toggle for standing order is not present on the website??
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@Stoner #BackBoris100%
(@stoner1968) reported
@CromwellStuff I’ve started to pay by cash as the bank’s customer service is shocking! @HSBC_UK @LloydsBank are awful!
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Philip K
(@PSRK76) reported
@HSBC_UK totally pointless calling up your customer service as they are unable to answer a simple question, I then use the mobile app and it just goes round and round in circles. Since you have closed my branch, I guess you don't want new business as you can't answer
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Dominic
(@domlepagegsy) reported
@HSBC_UK Hi, I'm trying to apply for an Advance account but every time after I fill out the online application form, it just says there has been a technical issue.
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andrew perrin
(@andrewperrin83) reported
@HSBC_UK @itittatwifey @HSBC Same thing is happening to me, trying to transfer money from my current account. But get same error message when trying to set up new payee!