HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 04/01/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (26%)

    Login (26%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Wallington, Borehamwood, Woodford Green and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomWallington Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomBorehamwood Login
United KingdomWoodford Green Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RM_BKK Ramondo (@RM_BKK) reported

    @HSBC_UK HSBC customer service is a disgrace! I have been on 'hold' this morning for over one hour, and still no resolution to a fraud enquiry. Unfortunately, this is not the first time that you get transferred to multiple departments...truly awful

  • cipnt Ciprian 🇺🇦 (@cipnt) reported

    @StewartMitchell @HSBC_UK It's probably just one of many factors that on their own would not cause a failure to login/use the account, but if enough of these fail then there is a good chance something dodgy going on and they would like to ask for further checks or manually verify it's the account holder

  • _gordongeorge Gordon (@_gordongeorge) reported

    @HSBC_UK 90-minute wait to chat to you online. 30-minute wait to talk to someone in a branch. How do I actually get help?

  • Franchi1Stef Stef Franchi (@Franchi1Stef) reported

    @HSBC_UK absolutely insane support pages and contact number. Account opened, money transferred, card received BUT NO TELEPHONE SECURITY NUMBER and no way to contact HSBC to get it. Not impressed and unless sorted within next two days will close the account

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • Lufctwit LUFC-MOT (@Lufctwit) reported

    @HSBC_UK trying to make an urgent payment on your app and getting the message 'this service is currently unavailable, please try again later'. Do you know when it will be working again as its an urgent payment that needs to be made before 5pm.

  • CivilityW CivilityWars (@CivilityW) reported

    @HSBC_UK 1/2Your customer service is shocking. My daughter is recently back from Australia and trying to get a new card from her bank account. She took her passport and a previous letter from you with her address on it but the tiller would not let her access her account.

  • MarkTho25245265 Mark Thomas (@MarkTho25245265) reported

    @HSBC_UK unbelievably shocking service from @HSBC today. Hours trying to do a simple transaction - in loop of inane music & being bounced around from one department to another. Massive inconvenience.

  • JNR_TDH J Cole (@JNR_TDH) reported

    @HSBC_UK I would appreciate it you can notify us when it fix.

  • andrew_lucas2 Andrew (@andrew_lucas2) reported

    @HSBC_UK almost impossible to open a children's bank account. Won't accept id online and when i go in branch they need the children who are at school and the branch only opens 9.30-2.30 Monday to Friday. How do i open a childrens account with you or do i go Halifax who are open 1