Is HSBC down in Poplar, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (59%)
-
Website (21%)
-
Login (15%)
-
Withdrawals (3%)
-
Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
-
Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
-
Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
-
Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
-
Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
-
YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
-
Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
mastermikebb
(@mastermikebb) reported
@HSBC_UK But that doesn’t help me traveling 60 miles in total to go to my bank. If I have to go in I should charge you travel costs. #HSBC
-
Sian Evans
(@Goodevansmedia) reported
Yet again @HSBC_UK has failed to do its job. Want to use lasting power of attorney to ensure elderly mum’s funds pay for care home. Set up new ISA with gd int rates, HSBC refuses to transfer funds. Why? Go to branch, promised action in 24hrs. Nothing. What’s the problem HSBC?
-
Ty
(@Ty63753586) reported
@HSBC_UK HSBC shutting down so many stores to be more efficient and go online chat and it takes 60minutes to connect to someone on chat. If we look for a telephone number on your webpage it’s like a riddle, nothing? Is this improvements?
-
trish mcvea
(@McveaTri) reported
@HSBC_UK are there issues with chq deposit via App? Scanned chq last night to get chq in & deposit fail msg on acct today. Don’t seem able to rescan the chq ? Thank you
-
Andy Bleasdale (he/him)
(@Bleaz79) reported
@HSBC_UK Hi, what is the sort code and account number I need to use to pay an HSBC Visa Credit Card? I can’t find it online as your website keeps directing me to pay from an HSBC account which is not what I want to do.
-
CAPTAIN_B53
(@avtsuk) reported
@HSBC_UK Since you've closed all the nearby branches who is paying for my day off work to solve your problem of not being able to provide reasonable service ?!
-
Justin Cousins
(@JJ_Cousins) reported
@HSBC_UK trying to set up business account. No phone lines available to help. Forces you to online chat. No one replies their either. Any ideas where I can get help!
-
Logical chokra
(@ChokraLogical) reported
@HSBC_UK horrible horrible customer experience. You need to change your or overhaul for your systems , you will loose your customers
-
James Cunningham 🦊🏴🇬🇧✌🇺🇦
(@MH_JamesC) reported
@hfmnews I have been a @HSBC_UK customer 40 years. If they aren't going to maintain a branch in town, I may as well switch to an online only bank, likely it will be a better deal for me.
-
Bertha Mason
(@ThornfieldHall) reported
@paullewismoney @HSBC_UK So annoying. All our local banks have closed own. I have a bundle of old £20 notes that are going to cost me £3.60 in parking or a bus ride to get exchanged. They are providing neither a service nor decent returns on savings, but they are mean with loans and greedy with fees.