HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 01/28/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (18%)

    Website (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: Bexleyheath, City of London and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • j81913822 EuphoricCactus (@j81913822) reported

    @HSBC_UK @Stonewallhousin That seek help

  • MichleLi Michele Li (@MichleLi) reported

    @HSBC_UK @kg_beta What if I have a billing payment due in 2w? and I need to wait for the full release? (tried reverting but doesnt work, need help here!!)

  • TphoenixD DTphoenix (@TphoenixD) reported

    @HSBC_UK It's all sorted. But as he's a 90yr old with failing hearing it would have been impossible without my assistance. You don’t even have a picture of the large SecureKey on your website but I'm sure many customers would benefit. No complaint needed, just think about the use case!!

  • Ahmed_Shaheen_4 Ahmed Shaheen (@Ahmed_Shaheen_4) reported

    @HSBC @HSBC_UK @HSBC_EG #HSBC #HSBCBank #hsbceg The worst bank ever! Bad customer service, not qualified, and not professional at all (you can’t get clear information from them or even the same information every time you call them)! I don’t recommend it at all

  • Gunners_Rule Darren Hawkins (@Gunners_Rule) reported

    @HSBC_UK Hi I am currently a beta tester of future iOS releases for Apple until now I’ve not had any problems but I just upgraded to latest which is 15.0 but I can’t open the app it crashes instantly

  • Manoj29634855 MS7 (@Manoj29634855) reported

    @HSBC_UK I tried to log online earlier today, was asked to use the small secure key pad, only to realise battery is dead! Rang customer service to request new one, was told they can't send and to go to my local HSBC store, wtf, seriously awful service

  • martynwrites Martyn Taylor (@martynwrites) reported

    @MarkEWest @HSBC_UK @HSBC You're labouring under the delusion they should employ people to deal with your problems caused by their incompetence. C'mon. Its the 21st Century. Customer service is a mare being ****** by a stallion for a fee.

  • ukfashionlifeuk Fashion Life UK (@ukfashionlifeuk) reported

    @HSBC_UK what is wrong with your uk mobile banking app it keeps crashing on 7.0 android I got a message on my current phone on android 5.0 that from august it wont be supported do need to move to 7.0 or newer i have done this but the app keeps crashing and wont load! Fix it pls

  • saucysaunders1 Lee Saunders (@saucysaunders1) reported

    @HSBC_UK what exactly is going on with your phoneline? My secure key is locked, I apparently have to contact via phone, yet no one is home. This has been happening over the past 6 weeks now and still I'm locked out of internet banking. Please help me!!!

  • zamp69wall Miss Popcorn🍿💙🦁❤🇬🇧 #MissSparkleDesigns ⭐ (@zamp69wall) reported

    @scoobydotaxi @HSBC_UK @Barclays It's very frustrating. I believe it's a mix of lack of tellers and floor staff in banks, everyone stressing them out and trying to cope with questions. Online and calling it's an automated voice that maybe doesn't help with your query, then on hold ages. It's pressure everywhere