HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 03/17/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (26%)

    Login (26%)

  3. Website (9%)

    Website (9%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Borehamwood, Woodford Green and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomBorehamwood Login
United KingdomWoodford Green Mobile App
United KingdomCity of London Website
United KingdomBexleyheath Mobile App

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Tambourineman88 John Peeling (@Tambourineman88) reported

    @HSBC_UK received a letter out of the blue purporting to be from HSBC regarding a refund, how can I determine if this is a scam or not? Tried calling customer service but cut off after 20 min wait.

  • Babybrvhh #EndSARS (@Babybrvhh) reported

    @HSBC_UK OTP code doesnt reach international phone numbers, fix it please

  • Lady__GSoul ⚡️Lady Grinning Soul 🟥🟧⬛️ (@Lady__GSoul) reported

    @HSBC_UK Hi, it's working now but I was getting an error message

  • trackxin #DeVillageyBoy - The CEO of Okanga Kitchen. (@trackxin) reported

    @HSBC_UK Is it your culture to just punish a customer who disagrees with you? Each time I have called in and asked one of your agents to pass me to their manager, all they've done was to put me on hold forever.

  • samia_mox Samia (@samia_mox) reported

    @GurungSamantha @HSBC_UK Please dont tell me theyve suspended your account? My sister who is a student still hasnt had any access to her account.... its been months

  • khan41420287 khan (@khan41420287) reported

    @HSBC_UK hi. I am having issue with my new card being posred to my new address..as I am not in UK.. I need to sort things out with my lawyer in UK...I have made my aubri benifeciry.but HaSBC wont give bank statements or card to her.. can't travel to Uk due to Corona..HELP PLZ.

  • jockobite Mike Paton (@jockobite) reported

    @HSBC_UK @jockobite Happy anniversary us It is 13 weeks since my account was hacked and you blocked my account. Why is it taking this long to resolve this issue 😫

  • KJipson kevin jipson (@KJipson) reported

    @HSBC_UK Mobile App not working properly this morning??

  • Horan99Charlie Trudi Horan (@Horan99Charlie) reported

    @HSBC_UK I still can't log in to my account on my iPhone. Is there a problem still?

  • dove_jpg dove (@dove_jpg) reported

    @HSBC_UK Can you confirm if the number 0345 603 2775 is yours? I looked it up and there’s mixed reviews, and I haven’t done anything/asked for help recently that would warrant a call.