Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Website (23%)
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Transactions (12%)
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Login (10%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Notting Hill Gate, London and Golders Green.
| City | Problem Type | Report Time |
|---|---|---|
 Notting Hill Gate |
Mobile App | |
| London |
Mobile App | |
| London |
Login | |
| London |
Mobile App | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma
(@Gemma66145838) reported
@HSBC_UK is there a problem with your app? Trying to transfer my partner some money and it says service not available. Thank you
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seannunn 🥶
(@seannunn) reported
@HSBC_UK your telephone customer service is terrible and your Twitter customer service is just full of copy and paste answers. Are there any humans available to resolve your issue with my online banking app?
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seannunn 🥶
(@seannunn) reported
@HSBC_UK I can’t used telephone banking as the security questions relate to recent transactions which I have no access to. You seem to be the only bank which doesn’t support this. What are the other banks doing different? There are plenty of people on Twitter telling you what the issue is
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amy
(@amyspilner) reported
@HSBC_UK hello! I filled out a dispute form a few weeks ago but didn’t have enough space to write thorough information and add all my pictures of proof ! Is there an email that I can send the proof and much more descriptive info to to help my dispute further ?? thanks !
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Riddles
(@Riddledidee) reported
@HSBC_UK @ShappiKhorsandi The colleagues in branch are clearly unable to help at all, as is usual, that's why Shaparak is on the phone!
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Hass Aslam
(@Hass_Aslam) reported
@ShappiKhorsandi @HSBC_UK If it’s the branch I’m thinking of, you’re probably better off asking the horse statue outside for help
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❓
(@dan_boy23) reported
@HSBC_UK trying to get my online banking sorted after changing my iPhone is mission ******* impossible!!! 😡 Shall be closing our accounts and moving banks,sick of the song n dance to get anything simple sorted with you lot
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seannunn 🥶
(@seannunn) reported
@HSBC_UK Like many many people I have update my iPhone to the iOS 16 public data which your bank refuse to support. Now there are A huge amount of people with no access to their banking and all you seem to do is paste pre-written statements with no valid solutions.
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richard simpson
(@marvelrls) reported
.@HSBC_UK When i open your app (iphone) I get a message that the server is down, please try later. But looking at your service-status web page it says no problems anywhere? #bankingapp #HSBC #UK
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Cloe
(@cloe_fg_) reported
@HSBC_UK the app isnt working on my phone i click it and it doesnt do anything