Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (15%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver
(@_Oliver4100_) reported
@HSBC_UK Hi, I’m on an iPhone 6s and my banking app keeps crashing before I can login. Any idea what’s going on?
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HD
(@HD_lostinfrance) reported
@Joy_flamingo @HSBC_UK Thank you .. they closed again for C19 reasons ... ended up on a 2 hour trek around SW London in pouring rain. When you get to talk to real branch people they where truly trying to help. On line and on the phone. .. polite at best, but don't have access to key info. C'est la vie.
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HD
(@HD_lostinfrance) reported
@HSBC_UK I will use this as an example in my Customer Centricity workshops, perhaps you should too, just get in contact to understand what I have lived through. At this time my problem, which you created through lack Communication & outed systems remains unsolved.
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pinmole
(@pinmole) reported
@HSBC_UK Hi Russell /Desi /Kris /&c - any news about the crashing problem which lots of customers are experiencing? or must we all wait till the digital team emerge from the early hibernation they began in August 😴? Most other banks offer a mobile banking app like HSBC used to.
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jibberjabber
(@iliketoplay2013) reported
@HSBC_UK @SylviaR66233305 Hi - issue still prevails. I’ve not been able to get onto my account now for several weeks. Please can you resolve ASAP
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Fed Up Of Socialists
(@NotoSocialists) reported
@HSBC_UK daughter is trying to swap her existing account to a student account and some questions on the form make no sense...and online help isn't helping and nobody can be bothered answering the phone..😡
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GNP1-Cardano Stakepool - supporting mental health
(@GrahamsNoPlus1) reported
Tried to transfer money from HSBC to Coinbase earlier. After a follow up call HSBC said everything was OK - my account is now suspended - help lines all closed. 20 years as a premier customer and 6 years of transferring to Coinbase - @HSBC_UK what is going on? This is a disgrace.
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Optimistic Tiger!
(@jimmyyrw) reported
Been a @HSBC_UK customer for over 30 years. Thought I’d open an account for my 14yr old. Told there may be a slight delay due to covid, so it might take up to 2 weeks. That’s was 2 months ago!! I give up, it’s a joke!
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Seline (Lee) Alexandra
(@LeeBeeAlexandra) reported
@HSBC_UK @SylviaR66233305 The app is still crashing for me on iOS 14.4.2 I cannot access my banking in app or online at all as it requires the app for a code! Please advise ASAP. I really need to access my banking for bills and transfers!!!
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Lee JY
(@cclekazdego) reported
@ajnt @HSBC_UK I got hacked and It was unbearable for me after numerous appeals to the support team and nothing was done until I came across @agthwi and he fixed my disabled account completely