HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 03/02/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (18%)

    Login (18%)

  3. Website (14%)

    Website (14%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: Woodford Green, City of London and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoodford Green Mobile App
United KingdomCity of London Website
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonno10721563 Jonno (@Jonno10721563) reported

    @DrHoenderkamp @HSBC_UK Left them because of there service and moved to @monzo

  • Catherinebattr1 Catherine b (@Catherinebattr1) reported

    @DrHoenderkamp @HSBC_UK @British_Airways the same I have a travel voucher I can’t use online the web chat people tell me to call and book flights but I tell them it’s cuts me off as not taking calls so it’s literally impossible to use voucher. Requested refund but not eligible

  • Alright1973 Daydreamer (@Alright1973) reported

    @DrHoenderkamp @HSBC_UK Go into a branch with a problem and they tell you do it online.

  • wordsmithaaron Aaron (@wordsmithaaron) reported

    @HSBC_UK Why is it so difficult to close an account? Premier customer, trying to upgrade my credit card and going round in circles. Can’t do it online, can’t do it over the phone, can’t do it over chat. Trying to close it now and it’s just as difficult!

  • CoddGrahame Grahame Codd (@CoddGrahame) reported

    @DrHoenderkamp @HSBC_UK I agree 100%. None of us matter anymore. C19 still used as the excuse, despite the fact that the pandemic is over. Rubbish service is the new normal

  • MessedUpMusic Conor (@MessedUpMusic) reported

    @DrHoenderkamp @HSBC_UK If your looking for a bank that doesn’t block cards etc then Santander. I’m moving from Halifax to them as Halifax’s fraud system is far to sensitive and trying to resolve it takes 4 hours.

  • Charles63068231 Vanessa Hudgens Greene (@Charles63068231) reported

    @abeldzi @HSBC_UK I had this same issue some weeks ago I was so frustrated and confused,till a friend of mine introduce me to this team on WhatsApp #+1(720)-383-7612 kindly message them now for help.

  • LizEllisPhD Liz Ellis (@LizEllisPhD) reported

    @HSBC_UK hi is your mobile app down? I keep getting told to try later?

  • Vats_1968 Vats (@Vats_1968) reported

    @HSBC_IN pathetic service ..my inward remittance of expenses has been held up for the past 9 days. Will anyone respond? @HSBC @HSBC_UK

  • kirsten03519311 kirsten (@kirsten03519311) reported

    @DrHoenderkamp @HSBC_UK NATWest exactly the same. Absolutely disgraceful customer service