HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 03/16/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (26%)

    Login (26%)

  3. Website (9%)

    Website (9%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Borehamwood, Woodford Green and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomBorehamwood Login
United KingdomWoodford Green Mobile App
United KingdomCity of London Website
United KingdomBexleyheath Mobile App

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardPatey Richard Patey (@RichardPatey) reported

    @HSBC_UK I got flagged by fraud for attempting to transfer money from my current to different current accounts. Told to go into HSBC to show ID. Have done this twice today but they have not been able to get through to fraud team, endlessly on hold. I can't access my account. Fix.

  • TURBOREVS TURBOREVS (@TURBOREVS) reported

    @HSBC_UK 20 m8ns on phone and still no answer. All i need is a simple password reset shockingly poor customer service

  • ShifonMiah Shifon Miah (@ShifonMiah) reported

    @HSBC_UK i would like help with a chaps payment been on the phone and cs could not help and than cut me off after 50mins on call

  • ArranH2 Arran H (@ArranH2) reported

    @HSBC_UK balance after bills broken again in the app, says "unavailable" ....feature doesn't seem very stable 😢

  • laurenjayesmith Lauren (@laurenjayesmith) reported

    @HSBC_UK Hi there, balance after bills isn’t working again. Is there another problem? Thanks

  • mechtran12 mechtran12 (@mechtran12) reported

    @Suhelseth @HSBC_UK @RishiSunak Now this gadfly wants the UK fin min to solve his ATM password issues....what a clown

  • bally1974 Craig Ball (@bally1974) reported

    @HSBC_UK Who do I need to speak to regarding a block placed on my debit card for contactless payment? Been hanging on the phone for over an hour and the problem still is not sorted.. Regards..

  • Suhelseth SUHEL SETH (@Suhelseth) reported

    In terms of service and overall customer relationship management, one has to confess that @HSBC_UK has fallen to unimaginable depths under the leadership of Noel Quinn who was supposed to change all that. These blokes just don't care. @RishiSunak

  • mikefleming48 Mike Fleming (@mikefleming48) reported

    @HSBC_UK Please advise why you have not updated the Third Party Provider connections for the John Lewis Finance credit card, since you disconnected the service in 2018? This is a backward step in banking.

  • BobbinsuPaul Bobbins (@BobbinsuPaul) reported

    @HSBC_UK I closed my current a/c over 5 yrs ago. You are refusing to help me because I can't remember the overdraft on that a/c, when my complaint is about ANOTHER a/c that you didn't close, that I already went INTO BRANCH during Covid to close last yr. 90mins on phone so far :-(