HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 01/21/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: Bexleyheath, City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GoodGriefLouise Louise Pattison (@GoodGriefLouise) reported

    @HSBC_UK Hi My phone app is still crashing. Can you let me know how to resolve this issue please. I have seen from earlier tweets that this is an ongoing problem. When will you have the solution?

  • MpmpStudios mpstuidos (@MpmpStudios) reported

    @SiddharthKShah @HSBC_UK Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • emilylucyyoung Emily Young (@emilylucyyoung) reported

    @HSBC_UK So no issues on the iPhone 12 Pro Max then

  • x_brum Brum X (@x_brum) reported

    @BirminghamPride @HSBC_UK Looking good, shame the demolition company couldn't of removed the last of that rubble and then they could of spread out a bit across the whole site ? But yes can't wait for Saturday 🌈🌈🌈

  • carmadchris Chris (@carmadchris) reported

    @HSBC_UK @jenntaylor06 Guessing its never coming given we are a year on Looking to move credit card now, thats £30k a year from us going to move to an accepted medium. understand you can't support all platforms, but Garmin are huge,maybe a statement as to why HSBC have not engaged would be appropriate

  • KBainbridge79 kieran (@KBainbridge79) reported

    @HSBC_UK Are ****** **** at dealing with fraud, some rat is spending my money in America while I’ve been told to cancel my card and wait for a new one while this random person is STILL spending MY MONEY while I wait for HSBCs crappy fraud team to call me. New bank inbound 👍🏻

  • ThisLeadenPall Renfield's Afoot💙Vaccinate. (@ThisLeadenPall) reported

    @HSBC_UK Hello. Yesterday I asked why the Bethnal Green branch was boarded up and closed. I did get advice on alternative services but not an answer to my question. Why is the Bethnal Green branch closed when your website states it is open? When will it open?

  • 02pash Niall Love (@02pash) reported

    @AndyBurnhamGM Could really do with your help. @HSBC_UK have a fantastic scheme for rough sleepers called "survivors account" it just needs my @Coffee4Craig ID to open accounts. I am talking to other banks trying to get them to take on this scheme & could do with your influence.

  • MyWords2021 Michael Chandler (@MyWords2021) reported

    @HSBC_UK Peter Taylor Executive Complaints Manager | Customer Service | HSBC UK treated me so badly with promises he refused to keep so have repaid his un-professionalism by letting all know about him

  • emilylucyyoung Emily Young (@emilylucyyoung) reported

    @HSBC_UK hi I’m not sure weather to update my iOS after hearing all the issues is it worth updating to iOS 15 I do have the latest version of the app Whitch is supported not sure what to do