Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Bjorkman
(@DigitalBjorkman) reported
@HSBC_UK Urgently need HSBC support! Can't use Secure Key so essentially locked out of all Digital Banking. Can't use Live Chat as you need to be logged in! In another country and call wait times are costing a fortune and I've still not been able to talk to an agent! Someone help
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Andy Camp
(@johnny_jazz68) reported
@HSBC_UK been locked out of my banking App for over a week, getting nowhere fast reset online told to ring no answer. #highstreetbanks are you looking for a new customer?
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Steven Anderson
(@stevenanderson_) reported
@HSBC_UK It wasn't slow, it wasn't working at all. Could log in. You'd think that given its a big 'financial day' you'd actually the resilience to deal with it
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Louise
(@Louise33169501) reported
@HSBC_UK have spent over an hour and been kicked from chat twice due to agent inactivity trying to close my account, very unhelpful. Also just been told to pay £12 charges unexpectedly. Poor customer service. Any reason?
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Daniel Bennett
(@DanielB80704790) reported
@HSBC_UK How about putting this information out into the public domain as soon as you know, that way you might not have as many annoyed customers! I would of been happier seeing there’s an issue rather than having to ask!
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richard mc
(@k777rmcn) reported
@HSBC_UK Yeah tried later and it worked. Incidentally I had the same issue on PC. Thanks for checking back. 👍🏻
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OobliGoobli loves you! (I do.)
(@cloudcuckoospit) reported
@HSBC_UK Please read my tweet about my son being scammed. Are you absolutely certain you can't track the scammed down? I'm gutted for my son, and angry that people get away with this.
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Steve rom
(@amalhotra5513) reported
@HSBC_UK The recent update is horrendous. You need to get an update our to fix some of the usability issues. As I said previously, it has more bugs than a bushtucker trial.
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DBP
(@Doobopp01) reported
@HSBC_UK I received an email asking me to upload payslips to HSBC Live docs but I get the following error “No cases found. Please check your credentials and try again.”, can you please help? I tried multiple times.
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PinkBlonde
(@pinkblonde1012) reported
Rly didn’t want 2 do this but @HSBC_UK have the WORST service I’ve experienced. I’ve now raised a complaint twice, no response + 2 acc closure requests issued & not actioned. Still applying charges. #shambles