Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (28%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Wallington, Borehamwood, Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Login | ||
| Login | ||
| Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Verma
(@_storywallah) reported
Hi @HSBC_UK my hsbc app has been suspended since Friday. I have called as requested (X4). I've not been able to get through to anyone who can activate my account + been on hold for over an hour. This is really poor service. Please advise, I urgently need access to my account.
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Clare botterman
(@clarebotterman) reported
@HSBC_UK so I got a request to msg direct which I did setting out the issue and have heard nothing! Would somebody be just send me the complaints procedure as clearly albeit a basic piece of admin no one is interested or able to deal with it. Thanks
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Francesca Del Zoppo
(@francescadelz) reported
@FancyGlancy1 @HSBC_UK Same! All the money in my old account has been moved to HSBC and I have no access to it because I haven’t received that number. It’s been 3 weeks for me too, and now 6 days without being able to use my money.
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Ralph Hosier
(@RalphHosier) reported
@HSBC_UK What happened to customer service? On hold for ages, then get through to someone who can't help and transfers me to another office that hangs up! Tried again repeatedly. Year on year it seems to get worse. Been with you for over 30 years, but I've had enough.
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Bhavesh Kataria
(@bhavkat) reported
@HSBC_UK have trying to get through to your customer services in the past few days. Have been waiting up to half an hour each time but no joy. Also tried the online chat on the app and being told to call customer service. Really disappointed as no one can help.
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Zaid Patel
(@ZaidPatel90) reported
@mwarne @HSBC_UK I'm now wasting time walking to the branch to resolve this silly issue
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Zaid Patel
(@ZaidPatel90) reported
Can't believe how bad @HSBC_UK service is at times
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ᗝᑎᗴ ᗷᒪᎥᑎᗪ ᗰꖏᑌᔕᗴ
(@OneBlindMouseHQ) reported
@HSBC_UK Doing my head in..! Telling me the bank details of a joiner for work done and #validated by him can't be validated by them..! I need a fix and got sick of waiting all morning in a queue on the phone. I get it... you're worried about fraud... I just want to pay a bill..!!
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Patrick Darch
(@redrobin18) reported
@HSBC_UK My 87 yr old mother-in-law has today tried to order a chq bk over the phone. Had to wait over 30 mins and then the Indian call centre couldn’t understand what we wanted. Appalling service. She put the phone down crying as she needs Chqs for Xmas presents. DM me please