HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 08/18/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (15%)

    Login (15%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: Dartford, Fulham, Barnet and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomDartford Mobile App
United KingdomFulham Login
United KingdomBarnet Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ksound KSound - Kunal Ambasana (@ksound) reported

    @HSBC_UK Would be planning on releasing the beta in customer studio?

  • User54108 Clay Smith (@User54108) reported

    @HSBC_UK sort ur shity app out and allow me to use it on iOS 16 i want to have access to my own money that i work not so ur app can not work and u do **** all about it

  • Elizabe36065140 Elizabeth Webb (@Elizabe36065140) reported

    @HSBC_UK please don’t ask me to call 03457 404404 as I’m not getting any help when I do as there is a process. Aunt lives alone and now has no money to pay the people who care for her ……

  • scottgardner76 Scott G (@scottgardner76) reported

    @hipstamancom @HSBC_UK They have no intention of fixing it, because it is not broken… they are purposefully blocking iOS16 and they refuse to add it to the whitelist. They are effectively causing the app to crash!

  • byrnemark_j Mark Byrne (@byrnemark_j) reported

    @HSBC_UK yet another shocking customer service experience! 23 mins on the phone and I still can’t get a payment cleared. In this call I was questioned about my tax status?!

  • diegor Diego Russo (@diegor) reported

    Hello @HSBC_UK The #iOS16 public beta is out and your app is still not working. Last year the same thing happened but after lots of complaints, you made it work *before* the final iOS16 release. Can we skip the complaints this year and make the app work for iOS16 now?

  • thebiggj Glyn Jones (@thebiggj) reported

    @HSBC_UK Struggling with your lousy systems to set up online banking under Power of Attorney. Two visits to branches, one unsuccessful call yesterday. 44 minutes on the phone today. Then I was cut off by you - because no one at HSBC knows what your error code BERR_20295 means?

  • hipstamancom $$$ (@hipstamancom) reported

    @HSBC_UK your iOS HSBC UK app is crashing in iOS 16 public beta. Can you please fix it? Thx

  • ChrisJHawley Chris Hawley (@ChrisJHawley) reported

    @LucyCKinch @HSBC_UK Moved to @monzo years ago and never looked back. Customer service has been great whenever I've needed it (which is not very often!)

  • hamishchamp Hamish Champ (@hamishchamp) reported

    Believe me, it isn't "easier to self-serve" when trying to resolve an issue with @HSBC_UK.