Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Davis
(@ferretd69) reported
@HSBC_UK @YoungMoneyEdu No. I'm 64, been a customer for 46 years. Why do you keep pestering me to put an App on my phone ?
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Andrew Watkins
(@AndrewW93733842) reported
@HSBC_UK @Shelter #hsbc_uk I am absolutely astounded, appalled, and disgraced at the level of customer service, professionalism and reassurance my parents have received after becoming victim to fraud. Cut their holiday short to due to fraud for £23k catalogue of failures isa sold for £37k disgrace
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Lee
(@owens_lee) reported
@Chelseachemist1 @HSBC_UK It’s more annoying that there is no way to log in without a secure key anymore. So can’t access my account until new one arrives.
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Rich G
(@RichG22669459) reported
@HSBC_UK THE NEXT TIME HSBC ADVERTISES ON TV . Just think , Bollocks , lies , awful communication, badly trained call centres , branches with no money , no staff , no management structure , who read from cue cards spouting the same rubbish . Beginning with SORRY then a lie
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GULENi 🌹🇬🇧
(@wolfal0ne) reported
@HSBC_UK @Shelter I ve just heard that you are closing down your counter service in our area. As business we cannot run things online, we need to be physically in branch. Every week we have to get change, swap monies etc... It is ashame you leave us no choice but move to another bank :(
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Drew Clarke
(@compboy1972) reported
@HSBC_UK FIX UP! I have been disconnected by your wretched customer service department four times today. You are beyond useless.
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Seth
(@seth_at_work) reported
Managed to solve my HelloFresh issue by finding head office people but still gobsmacked that @HSBC_UK only defence against fraud is cancelling your card. Which means frantically setting up all your financial commitments again before bills come out. Why do I need a a bank again?
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Mo S
(@thehardnoclife) reported
@HSBC_UK “the worlds shittest bank”. Terrible #customerexperience The bank that’s ethics is as good as toilet paper!
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Yvonne 💙
(@ycdillon) reported
@mouthwaite @HSBC_UK I had an issue with the app when I changed my phone and the staff at my local @HSBC_UK were fab too.
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tamzin outhwaite
(@mouthwaite) reported
I have to say , as credit where it’s due, @HSBC_UK were unbelievably helpful this morning. I had issues with the app and my account & a lovely lady called Catherine talked me through. All sorted within a 30 minute window. Thank you .#talkaboutgoodcustomerserviceaswellasbad