Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Borehamwood, Woodford Green, City of London and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Borehamwood |
Login | |
| Woodford Green |
Mobile App | |
| City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jigsaw Wood
(@Mr_J_Divy) reported
@AskPayPal @HSBC_UK Big thanks for neither of you being of any help. I ring one and they say ring the other. Superb anti fraud support guys. In paypals defence atleastly they didn't end the call whilst I was on hold.
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wowsometime
(@wowsometime) reported
@HSBC_UK whats going on with HSBC HSBC secretly closed 10's of London branches and secretly left branches has NO COUNTERS NOW, but HSBC proudly says branches has wi fi as a branch service.For 2/3mln people in one part of London I found only 3 branches with a counter NOT OPEN ON SATURDAYS!
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Alex Hall
(@alex_londoner) reported
@HSBC_UK - I have tried to call to report fraud on my credit card THREE times and each time you disconnect the call after 10 minutes. Impossible. Please sort this out!!!
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Paul Humphreys
(@heedass) reported
@HSBC_UK I am locked out of my internet banking, and need to access my digital secure key to unlock it, but obviously my app is also locking me out. How do I get back into my account?
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Sebastian Zsifkov
(@seb_zfk) reported
@HSBC_UK morning, the mobile app for Apple seems to be down, I can’t login…
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Jeff Higgott
(@JeffHiggott) reported
@HSBC_UK @HSBC - your app is STILL not working on my iPhone.
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Jimmy Sinclair
(@jimmymasinclair) reported
@halfmummymandy @HSBC_UK Awful is an understatement but they really don't care they closed my case and it still not resolve essentially tell me tp buzz off....
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Brian
(@gravelwalks) reported
@HSBC_UK The mobile banking app is crashing again with the latest version, 2.39.3 on iOS 15 beta 7. It was working with v 2.39.1 Can you please release an update to fix this.
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Emma Tetlow
(@FrecklesFieldo) reported
@HSBC_UK I would have thought that once an agent is connected to a live chat, that is the customer they are dealing with, surely? No, I didn't get the help I needed.
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Katerina Bowler
(@KaterinaBowler) reported
@HSBC_UK Thank you. I have found the update and installed it. I was very excited that it might be fixed, but it is requiring a digital secure code that I can only access from the app! How do I get my digital secure code to open the app? Arggggh!