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HSBC down? Current status and problems in Poplar, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Poplar, England

The most recent HSBC outage reports came from the following cities: London, Wallington, Borehamwood, Woodford Green, and City of London.

CityProblem TypeReport Time
London Mobile App 8 days ago
Wallington Login 10 days ago
London Mobile App 17 days ago
London Login 20 days ago
Borehamwood Login 1 month ago
Woodford Green Mobile App 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • martinchamarro
    Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • elanacovshoff
    Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • EthanChapples
    Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • martinchamarro
    Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • reclaimyourself
    Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • LukeHugh3s
    Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • TNRphoto
    TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • laurenracheljo1
    Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • shiparttn
    shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • kenneth07834
    Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • nhtaylor44
    Nick Taylor (@nhtaylor44) reported

    " I don't want to talk to a human to learn my bank balance, but I would like to talk to a human to help me to change a bank mandate " - paraphrase of an excellent piece by @rorysutherland in this week's @spectator. He must have been trying to deal with @HSBC_UK !!!

  • JosephBoman7
    Joseph Boman (@JosephBoman7) reported

    @tracykingdon @HSBC_UK Dm I can be of help paying your credit card debts

  • leyshon9498
    Catherine (@leyshon9498) reported

    @HSBC_UK The problem is. 15 years ago I had to go to my mobile provider and get my number changed. At the time I’d been made redundant was mentally unwell, I’d also had a history of receiving abusive phone calls. All of which you knew about. Yet when I called to say I needed 1/2

  • joshitejas
    joshitejas (@joshitejas) reported

    @HSBC_UK terrible service, called premier contact Center to get help on my son’s account, and Sandy@hsbc says I cannot relate to your situation as I will never have children! … terrible service

  • alberake
    AK (@alberake) reported

    @HSBC_UK @HSBC_UK @HSBC How has this not been fixed yet?? Six days now. Since access to accounts (including via website) is now fully reliant on the mobile app shouldn’t this be a priority here!?

  • Bexster100
    Becky Guest (@Bexster100) reported

    @HSBC_UK The functionality to set up a standing order on the IB hasn’t been working for at least five days. When will it be fixed?

  • kevmg
    Kevin (@kevmg) reported

    @HSBC_UK I already raised a complaint which you rejected because “the bank is not at fault”. After my initial tweet I sent my details after your tweet but you didn’t reply. Terrible terrible customer service!

  • GarethBattersby
    Gareth Battersby (@GarethBattersby) reported

    @HSBC_UK Ad company "and that's our Twitter campaign" HSBC "And how will this help people with their banking" Ad company "Banking?" HSBC "Oh sorry... continue"

  • DeltaWorld
    Tareq Fadel (@DeltaWorld) reported

    @HSBC_UK It’s unacceptable. I would like to lodge an official complaint and I will be closing my account and transferring my banking to another service provider.

  • ESCharlie_cep
    Charlie #cep (@ESCharlie_cep) reported

    I'm glad that @HSBC_UK does check for fraud but locking my card because I spent money at my local Tesco (that I shop at regularly) felt a little bit overprotective. Nothing kicks off an anxiety attack quite like your card being turned down in a shop!