Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath, City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
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| Mobile App | ||
| Mobile App | ||
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Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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valentina
(@valepikkio) reported
@HSBC_UK when you call the customer service and the person on the other side know less than you do 🙄
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David Venters
(@VentersGaming) reported
@HSBC_UK lol so basically what your saying is a general suggestion can only be implimented and commented up and just help me lmao your prob gonna loose 99% people in croydon who bank with hsbc lol can i take shovel away
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paul
(@paul31531645) reported
@HSBC_UK @JudithS18808142 There are massive issues going on.. just admit it! I can’t even purchase anything online today. You simply don’t take any blame for your faults. You have messed up on the new authenticity system.. just own up. You have ruined my day! CS are useless! I am leaving, for sure
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Patricia mcmuldrow
(@PMcmuldrow) reported
@MrsLesleyKemp @HSBC @HSBC_UK Have you still not sorted your problems with them🤔
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Alisa Dolgova
(@AlisaDol) reported
@HSBC_UK #ukfinanc any tips about applying for a bank account for refugee arrivals from Ukraine, with ID but no Uk proof of address? I have tried your website, live chat and ph helpline to no avail. I’ve tried two other banks as well now and am getting nowhere. #HomesForUkraine
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Lesley Kemp 🇬🇧🇩🇪🇺🇸🇮🇪🇺🇦
(@MrsLesleyKemp) reported
@PMcmuldrow @HSBC @HSBC_UK I seem to sort one thing out then another problem crops up! It is not so much the problems which are the issue, it is the bank's utter inflexibility which is driving me nuts!!!
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Colette B
(@Lollinski) reported
@HSBC_UK I've deleted it and reinstalled it. And now I can't log in because it wants a secure key created by the app. I can't explain infuriating this system is. Now I can't access my account at all. Absolutely time to move banks.
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Brian Petticrew
(@bp_petticrew) reported
@HSBC_UK I have just joined your bank, it has been a disaster. It was more than a month ago , only managed to get my card activated on Friday, been referred to branch , promised call backs , still can’t access online, Even you chatbot won’t speak to me
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Aaron
(@_aaroncater_) reported
@HSBC_UK Okay, but will there be one to fix all the issues @HSBC_UK
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V92DVG
(@DvgV92) reported
@HSBC_UK there is no set up option for this app... I will go to my local branch tomorrow and let them fix it, I don't want to talk to one of your robots on the phone, I've done that before, never again!!!