HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 04/01/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (27%)

    Login (27%)

  3. Website (8%)

    Website (8%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Wallington, Borehamwood, Woodford Green and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomWallington Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomBorehamwood Login
United KingdomWoodford Green Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • lisahughes35 Lisa Hughes (@lisahughes35) reported

    @HSBC_UK I will but I made one 20 mins before the attempts that weren't working and that one was fine. Gave up and used different acc...

  • ItsSadMatt Sadmatt (@ItsSadMatt) reported

    @LeelaVentura05 @HSBC_UK You've said a lot, but this is genuinely disgusting. Rather than raising money to start/fund a new group, money is being raised to sue an existing group, taking money and services away from women who need it. This is going to hurt SA survivors, do you support that?

  • ChkeitaKing AminataKeita 🍃💚🍃 (@ChkeitaKing) reported

    @angelalevin1 @HSBC_UK @HalifaxBank Why shouldn't staff be able to be referred to as they'd like to be. What's your problem with that?

  • dutchy1958 Stephen Holland (@dutchy1958) reported

    @HSBC_UK is the banking app down? Can’t get past the verifying stage

  • LeelaVentura05 Leela WORIADS🦕 🧟‍♀️🟪⬜️🟩 (@LeelaVentura05) reported

    @HSBC_UK Are you going to tell us to close our bank accounts too if we don’t agree with having pronouns shoved down our throat?

  • skooshmaccuish alan maccuish (@skooshmaccuish) reported

    Never experienced a worse online system than @HSBC_UK online banking. Incredibly slow to actually get on and a ridiculous security system to actually log on

  • NorahGavin Norah Gavin (@NorahGavin) reported

    @itspog @HSBC_UK They have. Hours on the phone to them. Terrible 😬

  • Tyred_Panda Tyred-Panda (@Tyred_Panda) reported

    @HSBC_UK If you can’t really change your title with just a phone call, then it would make sense if your website reflected that. Not to be a downer or anything. Your solidarity with name badges is very cool and awesome to see.

  • PrettyWildXx PrettyWild (@PrettyWildXx) reported

    @HSBC_UK You just don't get it! It had nothing to do with Pronouns or equality. it was the tone & dictatorship of telling their customers to " If you don't like it close your account" Who the hell do they think they are talking to!!! do NOT speak down to your customers.

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!