Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Gough
(@hlgough92) reported
@HSBC_UK I’ve spent 5 hours on the phone to your agents since 5th November. I’ve been approved for a loan but can’t finish the application due to technical error SC14. We’re going around in circles - please please help me.
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Orbay #DOGE
(@atalayorbay) reported
@HSBC_UK I've been looking for your bank since yesterday and I can't reach you. I started calling at 6.30 yesterday. They did not pick up because the call was closed after 8 pm. Now I'm calling again but no one is picking up. this is bullshit. you are a liar. you have very bad service🤬
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David F 💢
(@chevenix) reported
@HSBC_UK Hi, I had a chat w a HSBC support person to book an appointment in a branch. He said I should call customer svc to arrange it. CS says I can book on the website. The website sends me back to the same CS number. Are you guys serious?
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Jenni Draper
(@JenniDraper3) reported
@HSBC_UK the most terrible service I’ve ever received. I’ve reported fraud in my account back in june, again in October and I’ve chased again today. Been on the phone since 8.30, been passed to 9 departments and still nothing. #awfulservice
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Orbay #DOGE
(@atalayorbay) reported
@HSBC_UK No one answered for 1.5 hours last night. I was able to get results in 47 minutes this morning. If a lot of people are calling and you can't answer, find a solution to this problem. Also, my name is Orbay, it says big there!
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Sharon Walters
(@SWalters_MNA) reported
No joy with the bots on HSBC for a friend who is boiling with rage over an effort to resolve an issue. Repeated calls with ‘helplines’ and online have produced a big zilch. WTF! Customer service? Ha, ha! @HSBC_UK
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ǝɔǝǝᴚ (the 10 mininute version)
(@iRx) reported
Just a word of warning if your a HSBC customer @HSBC_UK - i have just been targeted by a scam on the phone number 0345 013 0163 thankfully i didn't enter any details but wow did it sound like a legit call from the bank. >>
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Helen Costello
(@HelenCostello4) reported
@Samanth75858460 @HSBC_UK Agree with what you said in your thread. I said to the customer care phone line (after a looooong wait in a queue) that it was clearly new policy/regulation. He thought the app/PC allowed for updating tax status. It doesn’t. Only he could update it. Lots tweeting about it.
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friddela
(@gotsomechang) reported
@HSBC_UK Please can someone explain why my mortgage offer was cancelled for no reason? My broker states it was an error / glitch from your side so I expect it to be reinstated.
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🇳🇬
(@JayTolly) reported
@HSBC_UK fix your app asap and stop burying your head in the sand by telling customers there's nothing wrong. People can't access their accounts due to your stupid app and your non chalant attitude!!! #Hsbcapp