HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 11/28/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, Wandsworth, Newham and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Onebiskuit PaulM 🇮🇪🇫🇷🇨🇦🚲🐟 (@Onebiskuit) reported

    @DrTonyKainth @HSBC_UK @HSBC You can forward the text to 7726. Your mobile provider will reply immediately asking you to send them the number from which the text came. They can then take action to block it.

  • OmegaPr38462687 Omega Prime (@OmegaPr38462687) reported

    @HSBC_UK the app and online banking are not allowing me to access my account

  • IDiaz50 Iam Diaz50 (@IDiaz50) reported

    @jockobite @HSBC_UK I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_guru12

  • JoanneJodooley Joanne Dooley (@JoanneJodooley) reported

    @HSBC_UK please can you tell me why have you not honoured the 2.75% I signed up for when my account matured. I cannot get an answer from customer services...I know the rate has now reduced to 1% but existing customers should have received the 2.75.

  • MelinaLoBartolo Melina (@MelinaLoBartolo) reported

    @HSBC_UK Android version is 10 HSBC app is 2.37.0 I updated the webview after receiving a text from HSBC saying there were issues with app. I went on your Twitter and saw message from march 23rd "a fix that requires to update webview to version 89.0 etc" Do u mean chrome on my phone ?

  • brandon_popey Brandon Pope (@brandon_popey) reported

    @HSBC_UK how am I meant to access my child trust fund when I can’t even book an appointment even after restrictions are lessened? I turn 18 in a few weeks and yet I can’t access the funds and put it in a non-hsbc bank account because I need an appointment for it😐

  • go_dizzy_go Sylvia 👵🛫⛩🇯🇵 (@go_dizzy_go) reported

    @HSBC_UK Thanks, I thought not as I'm not a HSBC customer. But thought you should know.

  • mostafasamy82 Mostafa Hassanein (@mostafasamy82) reported

    @HSBC_UK Hi,mobile app stopped working on my android phone yesterday, it doesn't log in, any fix for this ? Thanks

  • sooth1983 Nick Dean (@sooth1983) reported

    @HSBC_UK No worries! It doesn't give any codes it just states there is a problem with the system and if it persists to visit in branch

  • AlcalasNoseband Darren (@AlcalasNoseband) reported

    @HSBC_UK Any chance that your credit card dispute team can answer the phone? Twice on hold for over 30 minutes today and still no joy. Poor service.