HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 02/16/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GeenaDosanjh Geena (@GeenaDosanjh) reported

    @HSBC_UK Ms Sitara Has just disconnected my call. 3rd call if the day another £28 @HSBC Is this your client servicing and customer care

  • ChrisHeunis6 Chris Heunis (@ChrisHeunis6) reported

    @HSBC_UK It's a business account his nr is 07710498311. He is too polite to say it but your service is horiffic 2 other clients said the same thing hsbc don't answer the phone

  • fwiwpatrick My points of view. (@fwiwpatrick) reported

    @HSBC_UK waited 25 mins in Bournemouth branch today to pay money in. Only 2 window tellers open. Recently shut the very busy Winton branch & closed teller positions in the Westbourne branch. Awful Bank run by very incompetent *** & senior managers... I feel for the staff.

  • Humblebud1 Budd (@Humblebud1) reported

    How long are the likes of @HSBC_UK and others going to dine out on blaming Covid for terrible service and poor customer care. For a bank this size their service is and has been an absolute shambles for years.

  • KateH123 Kate (@KateH123) reported

    @HSBC_UK I just got a letter confirming you’ve withdrawn access to my business account! That’s an active trading account with money in it. Are you having a laugh??! By letter!

  • kim79my A Mumma (@kim79my) reported

    @HSBC_UK @mouthwaite HSBC used to be great when we first opened our joint account, my husband had been with them since uni but now their customer service is awful. You used to get a lovely friendly person to talk to and now you spend ages just trying to get through.

  • dannygordon1902 Daniel Gordon (@dannygordon1902) reported

    @HSBC_UK 15 working days? I raised this last year and was supposed to have a call in October about it but never happened. Still got the email

  • vickyg50 Vicky Gibson (@vickyg50) reported

    @HayEJenkins @HSBC_UK I did yeah. Then I just kept getting emails asking for further evidence 😫 which I don't have! So I've given up. Thanks for your help though x

  • LoughyDogs Loughy Dogs - Boarding Kennels Mid Ulster N.I (@LoughyDogs) reported

    @HSBC_UK been trying now for 2 hours to speak to someone on business about my card abroad no one can help keep transferring me or putting me on hold again for 20 mins then next person cant help what type of service is this

  • joshp85 Josh Portnoi (@joshp85) reported

    @HSBC_UK the most awful customer service. Waiting on the phone for 40mins with an operator only to be cut off. This happened TWICE. You have my details so why don’t you call back and apologise?!