HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 02/24/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Website
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • xluckysharmz Sharmz Ali (@xluckysharmz) reported

    @HSBC_UK that Spotify advert is grating on me so much I don’t wanna help you ever 😬

  • Sierra117_Jon Sierra117 (@Sierra117_Jon) reported

    @HSBC_UK How difficult does it need to be to get a human being on the end of the phone in your customer services department. You'd be better of changing the name of it to 'customer annoyance department'

  • DrAnsuMRCGP Ansu MRCGP 💙 🌈🇬🇧🇮🇳 (@DrAnsuMRCGP) reported

    A double payment was made because of @HSBC_UK advice, brought to attention, immediately reversed, thanked the team. Now, 6mnths later, charge reinstated!! I calling customer service every alternate day. Mental #stress. Waste of time!! So #unacceptable #fustrating @HSBC

  • britainsj Steve Britain (@britainsj) reported

    @straightuptrain @HSBC_UK If only their card transactions department was the same. Raise claim in December, hear nothing until May, ask for all same info again, disappears into another black hole - and that’s the premier service

  • missjoelliott Jo (@missjoelliott) reported

    @HSBC_UK customer service and resolution was shocking! Very dissatisfied customer..

  • ormchancer Craig Ormsby (@ormchancer) reported

    @HSBC_UK seeing as you've taken away my debit card, and closed my local branch any idea how I actually access my own money? Especially as I cannot even transfer using your App!

  • roxxy2275 roxy (@roxxy2275) reported

    @HSBC_UK @ #habcsurreyquays Been stood outside Surrey quays branch since 2.15 pm today and staff were not working door wasx closed when they advised not closing untill 4pm

  • sacship Sachin (@sacship) reported

    @HSBC_UK can someone help me getting Mortgage redemption statement please? It’s pretty urgent and the one available online is not in the format what my solicitor ask for. Can anyone help?

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @HSBC_UK @YoungMoneyEdu There was an amount £600 which bank claimed to be fraud transaction as advised by sender. I submitted all the evidences supporting the case but I was told that the amount was paid back to the senders. Please HELP!

  • WitchKing1972 WitchKing (@WitchKing1972) reported

    . @HSBC_UK do something useful creating back accounts for homeless 👏 About time someone took this step to help those in need Well done that bank! For once an advert on Spotify worth hearing!