Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (28%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Wallington, Borehamwood, Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Borehamwood |
Login | |
| Woodford Green |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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F Campkin 💙
(@fcampkin) reported
@findercomUK @HSBC_UK I don’t know how you get any awards ! I just spent TWO hours waiting for an answer on the phone. I spent two hours trying to get through on chat line ! Every time I got to no 1 it timed out ! Until it closed. I waste most afternoons trying to get help with my business account
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Amelia Badelia
(@PrincessFifiMcr) reported
@pcardno @HSBC_UK @MartinSLewis The new update is awful and yes I almost transferred the wrong amount twice
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STARMER_OUT 🇬🇧🇵🇸
(@RacingDaily) reported
Are @HSBC_UK's security measures so convoluted and impossible so as to avoid needing telephonists to answer customer phone calls? You literally cant get to a human being. HSBC are incommunicado from their own customers, inc. OAPs that have no other way to bank
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Greig Watkins
(@GreigWatkins) reported
@HSBC_UK I’m not happy with the new phone app. It’s too rubbish and I prefer the old one. Why mess with things that are not broken?
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victorenz
(@victorenz5) reported
@HSBC_UK @AmazonBusiness Do HSBC recognise what a Refund Reference Number is? I am being told that RRN No is a banks reference for a refund. Please help me with this @HSBC_UK
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Joanne Bell
(@jobluebell) reported
@HSBC @HSBC_UK tried to cancel a credit card over the phone yesterday for an account I haven't used in well over 3 years - Credit Card team wouldn't even speak to me as I didn't have my expiry date or credit limit - shocking service and now stuck with a CC on my file I don't want
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Colin Morgan
(@ColinJMorgan) reported
@HarleyTales @GitTheBiker @HSBC_UK Awful!
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Jeps22
(@jeps22) reported
@HSBC_UK 3weeks to reissue a cancelled credit card, in interim u cancel my DD to pay credit card without telling me. Whacked me with overdue payment charge as a result, advised credit agencies &tell me it will take 8 weeks to get YOUR error reversed. Lucky im a premium customer!
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Elizabeth
(@ionaclio) reported
@HSBC_UK Along with many others I cannot access my account as I’m on IOS15. You have got to sort this out pronto. #furious
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Coal Kuwalha
(@kuelrama) reported
@HSBC_UK @HSBC absolutely shambolic phone customer support when your security system fails. I need to access my account to pay staff. Telephone banking wait over 90min so I gave up. That wait cost me over £45 in mobile costs. You said a 20min wait, that was a lie.