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HSBC

HSBC down? Current status and problems in Poplar, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 56% Mobile App (56%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Poplar, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wallington, Borehamwood, and Woodford Green.

CityProblem TypeReport Time
City of London Mobile App 2 days ago
London Mobile App 12 days ago
Wallington Login 14 days ago
London Mobile App 21 days ago
London Login 24 days ago
Borehamwood Login 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • amala_n_ewedu
    Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • originalKL
    Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • andrelondonuk
    Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • aulakj
    Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • 0x013F6DAF2fc89
    thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • bennys020
    chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • AlexKLMan
    Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • NBJNiloo
    Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • Dorothy737
    Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Thamesmond
    Seb (@Thamesmond) reported

    @L7_AFC @HSBC_UK I’ve too have found Coinbase’s CS absolute garbage - they take weeks to send a single reply. I can’t speak to Binance’s CS though as I’ve never had cause to use them (yet 🤞). Btw to answer your question it’s not everyone, it’s a subset of users (incl. me) and I don’t know why.

  • ChrisBovril
    Chris (@ChrisBovril) reported

    @HSBC_UK your customer service is atrocious. Urgently need your help with several suspicious payments but cannot get through to you on 3 different phone lines for the past hour!

  • tonycmk
    TonyK (@tonycmk) reported

    @HSBC_UK No this is a currently working card that I just want to pay off the balance on and it just doesn’t seem like HSBC could be making it any harder to do that!

  • Jessica47680949
    Jessica (@Jessica47680949) reported

    @HSBC_UK been locked out from online banking and mobile banking for many error attempts, I'm trying to reset as you suggest but can't go through with it. There is any number for me to call for help me with it?

  • Broadbentius
    Tom Broadbent (@Broadbentius) reported

    Loyal customer of @HSBC_UK for 25 years. Ends today. Have been given the most awful run around by my bank, extremely disappointed and frustrated. It’s given me a headache tbh

  • StudentSSSUK04
    Student Support System (@StudentSSSUK04) reported

    @HSBC_UK I Jayati Bhadra, would like to express my difficulty due to my HSBC Account which was been temporarily freeze on 29th May 2021, since then I have been following up with the review team and the customer care numerous times and visited the Borehamwood Branch

  • txylxrr
    Tay #BlackLivesMatter (@txylxrr) reported

    Applaud @HSBC_UK for working with Shelter to provide bank accounts to those with no fixed address. About flippin’ time. 👏🏻

  • StudentSSSUK04
    Student Support System (@StudentSSSUK04) reported

    @HSBC_UK I would like to express my difficulty due to my HSBC UK Account which got freeze on 29 May'21. I'm following up with review team & customer care & visited Borehamwood Branch Manager Mrs. Sonia Shah, still having trouble to access my account. HELP!!!

  • tenorengineer
    Daniel Hanvey (@tenorengineer) reported

    @HSBC_UK Hi - I use your mobile app for banking, and use fingerprint login. I just tried to log in and was told that my fingerprint records had been updated. I have not updated my records (either on the app or my phone), so how have they changed - and should I be worried?

  • StudentSSSUK04
    Student Support System (@StudentSSSUK04) reported

    @HSBC_EG @HSBC_UK @HSBC_UK is not responding anything, please help