HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 01/06/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: Bexleyheath, City of London, London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • ninepine Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @HSBC_UK So does this mean your working on it and it may be released soon?

  • seanLHR sean (@seanLHR) reported

    @HSBC_UK since making me choose a “secure” PIN (what’s wrong with Face ID?!) I can no longer use your app. “Service unavailable” constantly. You’ve taken something actually quite decent and made it unavailable. Cheers.

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @HSBC_UK I would like to open a second current account with you. I already have a bank account but would like another to manage my personal finances even better. How can I do this as on the website it says for new customers fill out the form. If I fill out this form will it 1/2

  • MahmoudSHAS Mahmoud (@MahmoudSHAS) reported

    @HSBC @HSBC_UAE @HSBC_UK The worst bank ever in UAE, you will never be able to reach their customer service it been 52 min and I'm still on hold,,,, Kill me

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

  • _JJDC J Unit (@_JJDC) reported

    @HSBC_UK login to app not working. Keeps saying ‘something went wrong’ after I do my FaceID on iPhone. Have new version of app. Never done this before. Tried on different days, still an issue. Help please

  • claire_c_88 Claire C (@claire_c_88) reported

    @hsbc_uk my fingerprint stopped working on the app now my digital securr key is blocked but my security answers keep saying wrong when they're not. Now it's blocked the app and online banking and neither them or phone calls will fix problems. I need to log in somehow

  • NoAddedRubbish Jez Smith (@NoAddedRubbish) reported

    @HSBC_UK The Android app has forced me to change from fingerprint login to new digital secure PIN. Your web site suggests Touch ID is now only available on Apple. Is this correct, and if so, why?

  • Joshpitt7 Josh pitt (@Joshpitt7) reported

    @HSBC_UK your mobile payments don't seem to be working, when will they be fixed

  • ae368e1f9fd14ad Harjinder Samra (@ae368e1f9fd14ad) reported

    @StunnerCurves @HalifaxBank @HSBC_UK No problem glad to be of help