HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 11/12/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Login (8%)

    Login (8%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomDartford Mobile App
United KingdomFulham Login
United KingdomBarnet Website

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • spotthefrogs cc (@spotthefrogs) reported

    @HSBC_UK card declined AGAIN tonight. 45 mins on chat (so far) with no response. Shocking customer service

  • PatsyRo17443076 Patsy Roberts (@PatsyRo17443076) reported

    @Wayward_sestra @MForstater @HSBC_UK You think this is funny? How is this funny? Are you incapable of understanding what is going on here? Transphobia truly does rot the brain. A person not infected by it would not be defending a site that willingly hosts abuse.

  • PatsyRo17443076 Patsy Roberts (@PatsyRo17443076) reported

    @Wayward_sestra @MForstater @HSBC_UK So I did a little research on the site. It turns out it had to be forced to remove child abuse images from itself. And you wanted me to look at it. Weirdo.

  • leabedeTI lea Mairet (@leabedeTI) reported

    I am at the @FBI because changi airport i own and @HSBC_UK can confirm this fact wont be briebed by you and wont block me I am at the @FBI now and I have what I said and. Now #factually

  • youbeenkrayd YouBeenKray’d (@youbeenkrayd) reported

    @HSBC_UK you need to start testing your app in before a official iOS release. Why do you think Apple issue beta versions of the OS? Telling your customers to go back to iOS 15 so they can use your app is not a solution and it defeats the purpose of the beta #hsbc #iOS16 #Apple

  • morrtracey Tracey Lenthall 💜 🚺☁️💻🍫🫖 (@morrtracey) reported

    Please can you help @HSBC_UK I've set up online banking for an account I have LPA for but have been unable to login. I've spoken to the help team who said they can't see my online access. If I reregister I'm told I am already registered.

  • ross_davies Ross Davies (@ross_davies) reported

    hey @HSBC_UK is your 3ds verification down? I can't seem to make a payment, just never appears in my online banking to verify?

  • Wayward_sestra Wayward Sestra🟣⚪️🟢 (@Wayward_sestra) reported

    @PatsyRo17443076 @MForstater @HSBC_UK I do actually. It's useful for following the Ukraine news and getting it before outlets do. And Nig has it elsewhere but he holds it there as a way for everyone to access easily. No need for the quotations. You refuse to look to see so I'm afraid you have no opinion.

  • emma_w16 Emma Wright (@emma_w16) reported

    @HSBC_UK is anyone working? 55 mins on hold on the phone and 30 mins on the chat. No response on either!!

  • da51lva Manuel (@da51lva) reported from Bromsberrow, England

    @HSBC_UK how awful that customer service puts the phone down on me when I have a transaction on my account which is fraudulently debiting soon. Call me ASAP or facing the consequences if no available funds to pay for the bills