Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (16%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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roxii
(@roxii_0725) reported
@HSBC_UK do you have a customer service email address?
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Heather McLellan
(@Heatherkm22) reported
RANT WARNING - Wholly dissatisfied with @HSBC_UK and @NatWest_Help business banking today. Impossible online systems to update, lacking clarity, agility & timeliness for small businesses. Not how I want to spend my weekends 🤬. I will be looking to move banks. Recommendations?
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DudeLove-it
(@DudeloveIt) reported
The service on the phone & in branch by “High St” banks is appalling. Both local banks I visited were busy with disgruntled customers. Apparently they are closing due to the impact of internet banking, it’s actually due to their incompetence! #Disgusted @HSBC_UK @Barclays
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Jo Jo
(@joannew0112) reported
@HSBC_UK hello can you help please. We are going to Cork. My partner paid for the hotel online and has been charged £15 for non sterling tf fee 😒 will he be charged this everytime if buying things on card when we are there ?
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Rosemary Orchard
(@RosemaryOrchard) reported
@HSBC_UK Have you considered that your app not providing any explanation is confusing to users? Instant crashing just looks like your app is broken. If you don't at least give people an error message then they won't know that you don't support it...
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Wendy Cook
(@WendyCo86164010) reported
@HSBC_UK , really disappointed in your bank, my son has been scammed on a purchase order, not received! He contacted you about it and you have been really unhelpful, he's a uni student, plus my money and you aren't willing to help! He can't contact seller if he's been in a scam!
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Graeme Pickering
(@PickGS) reported
@chris_railway @HSBC_UK I'm pleased you got it resolved, Chris. Probably the best move. They seem to forget people still rely on cash. One of our accounts doesn't support online transfer so we have to do it the old-fashioned way, but such a faff that I think it's time to change and go somewhere else.
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Vijay Lingagiri
(@vijay_lingagiri) reported
@HSBC_UK Please share your email id to make a complaint. I have reached your chat support, and it was a standard response to push away the issue. Hence, it makes sense to drop a detailed write-up of the issue.
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London Training
(@LondonTFE) reported
@HSBC_UK trying to log in, receiving error code GBB-LON-1266, any advice?
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DudeLove-it
(@DudeloveIt) reported
@HSBC_UK Considering it is impossible to do anything constructive in my local branch, no wonder people will attempt internet banking. With the few branches you have open, I would expect a good service and ability to have access to a full banking experience. Sadly lacking in both.