Is HSBC down in Poplar, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (54%)
-
Login (26%)
-
Website (10%)
-
Transactions (6%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Wallington, Borehamwood, Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Borehamwood |
Login | |
| Woodford Green |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
-
Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
-
Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
-
Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
-
Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
-
James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
-
Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
-
steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Barker
(@mssfax) reported
@HSBC_UK I am locked out of my online banking. The advice online is to enter via the website but I need a secure digital key for this, which I don't have as I am trying to set it up on a new phone. I can't phone as you want a telephone PIN and I haven't used one for 15+ years.
-
Iain Paterson
(@IainPaterson5) reported
@HSBC_UK how can you shut down ALL my access to online and telephone "premier" banking and insist I present myself at a branch to resolve this, when I'm stuck in quarantine for 12 more days in a foreign country? #DigitalTransformation #FCA #cananyonehelpme
-
hala saleh
(@halaahmad) reported
@HSBC_UK this is my second tweet/call for help . Our business bank account has been suspended as we made a refund to a customer. We have called 4-5 times, we have emailed. No reply !!!! Our employee’s salary is due to be paid tomorrow. This is unacceptable.
-
james taylor
(@jtwest66) reported
@HSBC_UK checked on my hsbc app just now and my credit card information has gone, not there either when I look on the website.
-
Szabolcs Savel
(@savelszabolcs) reported
@HSBC_UK All I want is a quick and reliable service from a bank I’m banking with! I think I will waste my time on looking out for a new bank with better and quicker customer services, rather than explaining what’s my issue cuz seems like you didn’t get it anyway!
-
𝐊𝐀𝐓𝐄 🌺
(@KatieMcElhoney) reported
@HSBC_UK are you able to help me. A customer filed a chargeback for about £300, then realised her order was at her post office. She’s emailed me telling me she’s told her bank, but i’ve had a notification saying they sided with her and have refunded her. She’s in Canada
-
van bon nguyen
(@vanbonnguyen) reported
@HSBC_UK hsb c Mobil app has problem when I change to my new iPhone . Then the old iPhone problem as well . The set up app asking to sign in and set up . After sign in it need to general the code from security machine . After that the screen has no option to fill the number in ?
-
Bryan MyPersona123
(@MyPersona123) reported
@HSBC_UK the new layout for online banking home page is poorly designed. Change it back to the old format which was far better than this new garbage
-
B SARVESAN
(@BSarvesan) reported
@HSBC_UK Incident happened on 6th October and today is 26th October and 20 days crossed and there is no resolution. How many days it will take to investigate the complaint and resolve the issue?
-
Chris
(@CJXXXXW) reported
from
Darlington, England
@HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed