Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Renfield's Afoot💙Vaccinate.
(@ThisLeadenPall) reported
@HSBC_UK Hello. Yesterday I asked why the Bethnal Green branch was boarded up and closed. I did get advice on alternative services but not an answer to my question. Why is the Bethnal Green branch closed when your website states it is open? When will it open?
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Brum X
(@x_brum) reported
@BirminghamPride @HSBC_UK Looking good, shame the demolition company couldn't of removed the last of that rubble and then they could of spread out a bit across the whole site ? But yes can't wait for Saturday 🌈🌈🌈
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Sian CD
(@siancuthbert) reported
@HSBC_UK please can u fix the app it’s been faulty for a few days now. When will this be fixed
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Sian CD
(@siancuthbert) reported
HSBC I’m begging u to fix ur app Ive downloaded the never version at it’s still not working. @HSBC_UK reply to me this instance.
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Michael Chandler
(@MyWords2021) reported
@HSBC_UK No I will not reply privately. If the CEOs office along with Peter Taylor refuse to help what is so special that you can resolve?????????????????
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am
(@amsjo) reported
@HSBC_UK I’m having issues opening the mobile banking app, has been happening for a few weeks and just seems to crash … any ideas why?
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Daniel Nixon
(@danbobnix) reported
@HSBC_UK trying to send money using online banking but keep getting an incorrect security code error when trying to submit payment, after following instructions to generate a code. Can anyone help?
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kieran
(@KBainbridge79) reported
@HSBC_UK Are ****** **** at dealing with fraud, some rat is spending my money in America while I’ve been told to cancel my card and wait for a new one while this random person is STILL spending MY MONEY while I wait for HSBCs crappy fraud team to call me. New bank inbound 👍🏻
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LEAH-RAE ELLIS
(@lhrlls) reported
@HSBC_UK Hi, my mobile app keeps glitching and closing. I've updated my phone, deleted the app and reinstalled and closed the app. I'm at a loss of what else i can do. I can't access anything as I need my secure key that's on the app
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David Walton
(@DavidWa64129276) reported
@HSBC_UK Why is your customer service so poor. I’ve spent 4 days hanging on the phone and have not had a solution to my problem. You have closed our local branch which means I have to do a 30 miles round trip to visit my nearest branch which is only open between 10.00 & 2.00