1. Home
  2. Companies
  3. HSBC
  4. Poplar, England
HSBC

HSBC down? Current status and problems in Poplar, Greater London, England

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Poplar, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wallington, Borehamwood, and Woodford Green.

CityProblem TypeReport Time
City of London Mobile App 4 days ago
London Mobile App 13 days ago
Wallington Login 15 days ago
London Mobile App 22 days ago
London Login 26 days ago
Borehamwood Login 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • amala_n_ewedu
    Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • originalKL
    Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • andrelondonuk
    Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • aulakj
    Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • NBJNiloo
    Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • AlexKLMan
    Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • Dorothy737
    Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • bennys020
    chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • 0x013F6DAF2fc89
    thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MageRage
    MageRage (@MageRage) reported

    @HSBCUKBusiness @HSBC_UK @HSBC 45 minutes waiting for your business customer service to answer. Still nothing.

  • ecariocalondon
    E F C S (@ecariocalondon) reported

    @HSBC_UK I had to ask for one as clearly this issue won’t be fixed anytime soon - extremely inconvenient from @HSBC_UK which could help million of their customers @Apple

  • mr_DavidMoore
    David Moore (@mr_DavidMoore) reported

    Wow, almost an hour waiting for @HSBCUKBusiness banking telephone service, not for the first time...why is this @HSBC_UK ?

  • blackbaabaa1
    Black Sheep (@blackbaabaa1) reported

    @HSBC_UK are you having problems today with faster payments? My father sent a payment to his Grandson 3 and half hours ago and it still isn't showing.

  • tractordanno
    Dan White (@tractordanno) reported

    @hsbc_uk Can someone explain to me how to get through to speak to you? I have an on going, unresolved, fraud case from Saturday & nobody has called me back. I can’t access my accounts. Been on hold for hours.Can’t believe I’m resorting to Twitter for this😡

  • badbunnikin
    badbunny (@badbunnikin) reported

    Dreadful John Lewis Partnership Card @HSBC_UK Social services informed you elderly customer taken to hospital by ambulance but you insisted on a letter. I sent the letter with proof from the hospital but you have not replied and are hounding her for the balance owed.

  • suejames24
    Susan James (@suejames24) reported from Pontlliw, Wales

    @HSBC_UK @HSBC from an ex employee Manager your Premier Customer Services is atrocious,on hold for over 40 minutes & still no response #wherehascustomerservicegonethesedays

  • AdamBro29683783
    Adam Brown (@AdamBro29683783) reported

    @Eddystone506 @HSBC_UK Depends what type of customer you are. Are you a premier customer?

  • TomClarkeMills
    Tom Clarke-Mills (@TomClarkeMills) reported

    @HSBC_UK hi I believe an account has been set up in my name and I don't bank with you, how do I report this? Every phone number on your website asks for details I don't have

  • jimmymasinclair
    Jimmy Sinclair (@jimmymasinclair) reported

    @karlaespanha @HSBC_UK Problem solving is not their specialty, problem causing on the other hand, they are masters!