Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (16%)
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Login (12%)
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Transactions (8%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Barnet, Dartford, Fulham and London.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Website | |
| Dartford |
Mobile App | |
| Fulham |
Login | |
| Barnet |
Website | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Bevan
(@BevanEd) reported
@HSBC_UK I have tried to stop them on a number of occasions, but you still insist on sending postal statements. Please STOP. You say you want to help save the planet, well, you should have to opt in to paper statements, the automatic option should be email.
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Captain PhingerSpex
(@PhingerSpex) reported
@HSBC_UK Trying to access my UK bank account from New Zealand, the second page of login times out and locks up every single time.
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Zinedine
(@martinclifford1) reported
@HSBC_UK 11720794 is my complaint refernece I have not had the chat emailed to me from yesterday telling you where I was or today with you telling me its not a bank error!!!!! The agent was clearly having multiple conversations and did not read my messages but they are ALL on chat via
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Jamie J Gray
(@JamieGrayPhoto) reported
Anyone with any experience with @StarlingBank? I listened to the founder of BBC4 and must say I'm impressed. Banking with traditional banks seems so restrictive. When I had a @HSBC_UK business account I couldn't really see a proper statement. It was an awful experience.
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Juliet Clark
(@JulietClark4) reported
@AnnaKHB @HSBC_UK @MartinSLewis Yes absolutely you should! £25 doesn’t cover time spent on trying to sort out their meds, let alone distress and worry caused. And it’s the lack of assistance I found awful. No reassurance or don’t worry we will get this sorted! Just repeat themselves and hang up!! Appalling 😡
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Omar Odeh
(@Omar__Odeh) reported
@HSBC_UK hello im not an HSBC customer yet but Im trying to register for the world elite premier card How can I reach out to you? I cant make it to the branch due to your working hrs and your online help tool is useless for non customers Thanks
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Richa
(@Richa76752099) reported
@HSBC_UK @HSBC_UK Worst customer service ever ! Can't access my own bank account, can't transfer my rent ...pathetic pathetic
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Angus Jamieson
(@angusjam) reported
@HSBC_UK What a horrible experience in trying to open a child account for my 10 year old when I am not an existing HSBC customer. Hopeless bot, poor call centre and told to walk in to branch despite being told to make an appt. Zero confidence...
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Lulli head
(@HeadLulli) reported
@HSBC_UK told me I would be getting my security number about a month ago still haven’t got it wanted to make a savings account and I can’t so looks like they don’t want me to make one or have me as a customer just phone up and got passed around then cut off wow
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Juliet Clark
(@JulietClark4) reported
@AnnaKHB @HSBC_UK @MartinSLewis Thanks Anna, I really want some answers as to how something like this can happen! Bereavement unit are supposed to be contacting me. But no idea when that will be. I have had those joint accounts since 1986 and now I have no access to them. Extraordinary!