HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 02/15/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • hellomissaoife aoife kitt (@hellomissaoife) reported

    Hi @HSBC_UK your app isn't working on my phone and I can't log onto my online banking using a computer without also needing the app which is helpful. Looks like lots of people having app problems. Can you advise on when this will sorted?

  • a1_bloke A1_bloke (@a1_bloke) reported

    @HSBC_UK You may be aware, but it's not logged with your "global" support team Yes, I'm running 12.5 - and your app only need 12.2 I've been reporting this for over a month, and apparently you have never logged it with the "global" IT team

  • kathy23iw Kathy Chillistone (@kathy23iw) reported

    Shame on you @HSBC_UK for making £9k of my elderly Uncle’s money disappear from his Philippine account when transferring to his UK account. He’s had dozens of empty promises from you since JULY and is now VERY vulnerable mentally. Shame on you for letting him down.@BBCWatchdog

  • a1_bloke A1_bloke (@a1_bloke) reported

    @HSBC_UK Spent half an hour speaking to your telephone support colleague who repeatedly insisted there's NO logged issues with your iOS app Options i) It hasn't been logged in the right place ii) Telephone support guy wasn't looking in the right place You need to share knowledge better

  • nastevo Neil Stevenson (@nastevo) reported

    @HSBC_UK @ZodiacChris This was 6 days ago @HSBC_UK! Where's the fix?

  • griffmeister255 Andy (@griffmeister255) reported

    @HSBC_UK Please pass on my comments to your customer service team. Thank you

  • epicyash_ Yash (@epicyash_) reported

    @HSBC_UK How is there still no fix for the app it's been well over a month since HSBC has said that they're working on a fix. It seems like HSBC doesn't seem to care for their customers.

  • davelikesbagels Davelikesbagels (@davelikesbagels) reported

    Not one but two system errors from @HSBC_UK has stopped me from getting my keys today. And it's stuck with a team that can only communicate by email and sticking to a 48hr turn around. Great work, so glad we picked @HSBC_UK

  • Duke_aardvark Jason Manly (@Duke_aardvark) reported

    Hi @HSBC_UK - when a large sum of money is taken out of my account twice from non existent standing orders, your customer service agent using the phrase ’I understand this matter is important to you’ comes across quite (incredibly) patronising!

  • OggTheMaster Ian Masters (@OggTheMaster) reported

    @HSBC_UK what is going on with the Pixel 6 mobile app, this is pathetic support...please provide some realistic timescales as to when this will be fixed?