HSBC down? Current status and problems in Poplar, Greater London, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (60%)
- Login (25%)
- Website (8%)
- Transactions (6%)
- Withdrawals (2%)
Live Outage Map Near Poplar, England
The most recent HSBC outage reports came from the following cities: London, Wallington, Borehamwood, Woodford Green, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Mobile App | 9 days ago |
|
Wallington
|
Login | 11 days ago |
|
London
|
Mobile App | 18 days ago |
|
London
|
Login | 21 days ago |
|
Borehamwood
|
Login | 1 month ago |
|
Woodford Green
|
Mobile App | 1 month ago |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Ivan Alexander (@ijaen) reported from Paddington, England@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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King 👑 David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Same issue for past 3wks...still same today
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Nilema (@NBJNiloo) reported from Tottenham, England@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Darren (@firstclubworld) reported from Kensington, England@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, EnglandAnnoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Dorothy Cohen (@Dorothy737) reported from Barnet, England@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Ivan Alexander (@ijaen) reported from Paddington, England@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Ivan Alexander (@ijaen) reported from Paddington, England@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Stephen Hines (@hines_stephen) reported from London, England@HSBC_UK @PostOffice Can either of you help?
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Ivan Alexander (@ijaen) reported from Paddington, England@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Sam Shethran (@ShethranS) reported from Merton, EnglandHSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Matt Cartmell (@MattCartmell) reported from Paddington, EnglandAbsolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Alex 🀄️ (@AlexKLMan) reported from Romford, England@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MariaS (@MariaStoil) reported@HSBC_UK Hi there. I have activated the HSBC credit card. I have arranged a balance transfer. However I don't seem to know how to login online to see what's happening with the card. Can you help me with this?
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Lis Burnett🏴 (@lisburnett) reportedAppalling service from @HSBC_UK closing account of local community group who now have no access to over £1200 that was in their account. The bank is being obstructive and unhelpful.
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Praveen Kishore (@drpraveenkishor) reported@HSBC_UK Any known problems with iOS15.3.1 with the HSBC mobile banking app. App keeps crashing or locking me out, updated OS overnight
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Huw Atkin (@AtkinHuw) reported@HSBC_UK @HSBC_UK my partner has been trying to contact you for the past hour with no reply. Waiting for two months for a credit card with minimal updates or help. Your service has been nothing short of terrible
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Lucy Nuttall (@lucynuttall89) reported@HSBC_UK OTPs not working? Tried 3 times last night, didn't get a single text. Yes my phone number is correct. Need to pay removal services urgently!
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Richard Armour (@rarmour) reported@Ian_F_Campbell @HSBC_UK They sent me a standard ‘how was your experience with us today’ feedback questionnaire. And I scored it 0/10, then wrote about my issues In the Any further comments box. Got their attention …
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Laura (@lauracarpsxx) reported@HSBC_UK the worst customer service ever🙃🙃🙃🙃
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Stu Cook (@1Peninho) reported@HSBC_UK That’s not what the issue is, but it is the same issue. A transaction has been declined but funds are not yet released - the vendor has told me they have declined so NFA their end. I have proof it’s been declined. Still no “call back within 24hrs” promised on Monday
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Keith (@kpescort) reported@HSBC_UK How do you access online banking. I try to set up but it doesn't have any of my details as I do not have an account with hsbc and asks for a secure key
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Venk@ (@Venkatt_vp) reported@HSBC_UK Is the Mobile Banking app and online Banking DOWN, I am unable to logon to both of them. While logon to Mobile app it says "service temporarily unavailable" while logon to Online Banking website it says "GSA system error"