Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (28%)
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Website (10%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Borehamwood, Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Borehamwood |
Login | |
| Woodford Green |
Mobile App | |
| City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Louise
(@EmPugh29) reported
@HSBC_UK I closed my credit card but a payment has been sent to it…can you help please
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Mr No Zip
(@BornWithNoZip) reported
If you want to destroy your life open an account with @HSBC_UK the incompetence of their staff and lack of service will no doubt **** your life up
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Jennifer Harkins🕷💙
(@JenniferHarkin3) reported
@HSBC_UK have been holding on for 20 minutes to speak to agent. Locked out of online banking AND app. Can't get into former because a code needs to be sent to app. But not receiving code. At wits end. HELP.
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Guy
(@King__Guy10) reported
@HSBC_UK @HSBC despite being told to contact the complaints specialist first thing today if the problem is not corrected, the customer service team are refusing to put me through. No idea where I go from here!!
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Richard Bicknell
(@RichardBickne13) reported
@HSBC_UK I read HSBC are teaming up with Shelter to support tenants against landlords. Are you going to offer a similar service to landlords who have rogue or antisocial tenants who do not pay rent. Remember some of your accounts may be owned by landlords
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Oliver Smith
(@realosmith) reported
@HSBC_UK just tried to get into the lounge at YUL with my premier credit card and was declined. What's the point in having keypass if I can't pay the small fee to access! Stuck in YUL now, thanks for nothing #hsbc #hsbcpremier
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nas hussain
(@nashussain) reported
I have been informed by @HSBC_UK that I can’t access my business account because a guy called rohit rizwan has taken the day off so he can’t remove the restrictions. I was told that there is no back up. Hopefully rohit doesn’t die this weekend. I could really do with the cash
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Disney Magic Mam
(@misscherrydolce) reported
from
City of Kingston upon Hull, England
@HSBC_UK any chance someone can actually help my 13yr old daughter with her account. Meadowhall are refusing to do so without any ID. They asked her for her driving license 🙄 she has no passport.
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LinkoVitch
(@Link2076) reported
So I asked a VERY specific question that is NOT covered in @HSBC_UK information on their website, and all 3 times I have been sent the same information that does NOT answer the question. I guess maybe it is time to start looking for another business bank?
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🤔J🤷
(@jameseonline) reported
@HSBC_UK please help