Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Matt
(@MattSav7) reported
from
Barnet, England
@HSBC_UK I have a problem that I need to resolve urgently.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Brown
(@LukeBro67813503) reported
Not a good start joining @HSBC_UK with royal mail strikes Im left with no bank or account details since joining on 25 Nov and now my current bank account as now been closed with the switch I won't even be able to access my money via @santanderuk
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Luisa Welch
(@luisawelch) reported
@HSBC_UK Premiere are you going to help your customers or not?
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Talory Mowers 🧡💙💛 🇺🇦🏳️🌈🏴
(@Talory_Mowers) reported
@ShappiKhorsandi @HSBC_UK My sibling has finally got HSBC to shut down my dad's account and release the money to them...over 4 years after he died. It probably cost them more in expenses, time and effort than the amount left in his account.
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Natalie Bradbury
(@jonah1802) reported
@HSBC_UK if you have people working from home manning phone lines it would be helpful if they didn’t have screaming children and shouting adults in the background causing them to not hear information given to them properly!!!!!
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K Ash
(@kama_ashton2) reported
So fed up of @HSBC_UK messing me about, worst customer service ever! On the phone for an hour and no help, need to go into branch which is hard as I'm disabled currently. Someone using my old account fraudulently and no one cares!!! 🤬😡
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Gerald Bishop
(@gerrybish) reported
@HSBC_UK Is anyone going to help me today, I’ve sent DM’s, tried Online Chat and phone!! You have transferred all my money to HSBC but I don’t have Online Banking details and my card isn’t working !!!!
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Yasmin Elson
(@yasmin_elson) reported
@Barclaycard is there a problem with payments being declined? Luckily I had my @HSBC_UK to get me by. On hold for over an hour now, this is ridiculous.
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Helen pilkington
(@Helenpilkingto2) reported
@HSBC_UK why can’t I deposit some cheques into my account with banking app . Have never had any previous problems . No one can seem to help or give me an answer . Was supposed to have a call back tonight but as usual no one from bank has contacted me . Appalling customer service
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Anne-Marie Silbiger
(@annemariepoet) reported
@HSBC_UK Hello there, I've been waiting for a new bank card since last week. I don't have access to cash. Can someone update me on where it is? Thank you
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David Ko
(@DavidKoWW) reported
@HSBC_UK This is the 5th day that I couldn't withdraw money from my Global Money card. I called almost everyday. Everytime the customer service rep told me this has been fixed but I still couldn't take my money from the ATM. Perhaps I should consider switching to Post Office travel card.