Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Watkins
(@AndrewW93733842) reported
@HSBC_UK #hsbc_uk I am absolutely astounded, appalled, and disgraced at the level of customer service, professionalism and reassurance my parents have received after becoming victim to fraud. Cut their holiday short to due to fraud for £23k catalogue of failures isa sold for £37k disgrace
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Sierra117
(@Sierra117_Jon) reported
@HSBC_UK How difficult does it need to be to get a human being on the end of the phone in your customer services department. You'd be better of changing the name of it to 'customer annoyance department'
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Sean Charles
(@Seancharles1234) reported
@HSBC_UK You guys realise this is probably because your app isn't working right? Like I said last night and got palmed off...? You guys need to listen when customers give you feedback like that and not just read off of a status tracker
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annie owen
(@Anniecdoting) reported
@HSBC_IN @HSBC_UK Funds transferred for charity use 16 days ago still not received. It is IMMORAL and unacceptable that bank holds funds urgently needed for medical supplies to villagers. Please place TODAY in recipient’s ICICI account to be used to help village people.
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JOLLY 𝐆𝐎𝐎𝐃 BEER
(@JollyGoodBeer) reported
@BigDogDrinks @HSBCUKBusiness I've generally been happy as a @HSBC_UK Business customer for 7 years... but this situation with being unable - after approaching 7 hours on the phone now - of reporting CARD FRAUD (FFS) is disturbing enough I'm going to look for alternatives.
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Andrew Watkins
(@AndrewW93733842) reported
@HSBC_UK @Shelter #hsbc_uk I am absolutely astounded, appalled, and disgraced at the level of customer service, professionalism and reassurance my parents have received after becoming victim to fraud. Cut their holiday short to due to fraud for £23k catalogue of failures isa sold for £37k disgrace
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Mr. Johnston
(@RealMrJohnston) reported
Forget the pandemic, @HSBC_UK are crippling small business with their in ability to help unlock accounts or provide clear guidance. My mother-in-law has made contact SEVEN times at 5 hours in total and yet nothing has been resolved! #CustomerService #Finance
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Steph Bradley
(@s_bradders) reported
@Seancharles1234 @HSBC_UK I'm having the same issue too 😕 Must be something wrong?
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Mel 💙🌳💚
(@Melindola) reported
@JenniferRidgway @HSBC_UK Likewise got one today from 'HSBC' saying I'd paid over £200 to someone I'd never heard of and if it wasn't me who had authorised, to click on link provided... I'm not a customer either. From +44 7765 693404 but they'll have many different nos
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Sean Charles
(@Seancharles1234) reported
@s_bradders @HSBC_UK When the wait time on your online banking support line is 20+ minutes, that says there is DEFINITELY something wrong. Great service 😐