HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 12/04/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: London, City of London, Wandsworth and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Sketchybear James Kindred (@Sketchybear) reported

    @HSBC_UK is it true that you’ll be stopping support for bank feeds into Xero?

  • INTPeeved INTPeeved (@INTPeeved) reported

    @toryboypierce @Bluechester3 @HSBC_UK Just stop ******* building them in the North East please. There is not a shortage here. Ignoring the fact help to buy is a vehicle for a lifetime of debt.

  • grahamnis Graham Nisbet (@grahamnis) reported

    @HSBC_UK woeful experience trying to get help for my 83 year old mother. On hold 30 minutes plus. Asked to call back because system down. Zero appointments available in branch within 20 miles. Cant even complain because the non customer phone line asks for my account number????

  • stuartdevons Stuart Devons (@stuartdevons) reported

    @HSBC @HSBC_UK bank account opened in May, now July & you still haven't sent telephone banking security no. to enable online access. Phoned you on numerous occasions. 3 weeks ago was told it was awaiting dispatch. Do you just have just one person sending all your post?

  • Emiesper Turqui (@Emiesper) reported

    @Climate_Action_ @HSBC @HSBC_UK You should really review the customer service you provide in Argentina. I have an emergency with my credit card and the customer service line is NEVER available.

  • rachelgmarks Dr Rachel Marks (@rachelgmarks) reported

    @HSBC_UK Are you still planning not to support upgrades of your App on older smartphones? I haven't had a message about this recently & wondered if you'd sensibly changed your mind or whether you still support climate destruction by requiring me to unnecessarily buy a new phone?

  • Bitocrypto2 Bitocrypto (@Bitocrypto2) reported

    @HSBC_UK @Stonewallhousin I’m a gay customer of HSBC. Quit pandering and serve everyone. Stop virtual signaling and dividing people. Can’t wait to be fully crypto and be decentralized.

  • wasstin316 Super Nintendo Chalmers (@wasstin316) reported

    @HSBC_UK @Stonewallhousin Why not help all homeless people not just gays?

  • Emiesper Turqui (@Emiesper) reported

    @HSBC_UK @HSBC @Stonewallhousin You should really review the customer service you provide in Argentina. I have an emergency with my credit card and the customer service line is NEVER available.

  • andrew_techfolk techfolk 💙 (@andrew_techfolk) reported

    @HSBC_UK personal banking app is so ****. It's lost the payment details of someone I paid just 15 months ago. I can't even search for that payment to pay again. It's 2021!!!