Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath, City of London and London.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Stockton
(@pstockton) reported
@HSBC_UK Yourself and @firstdirect can keep telling your customers EVERY year the same “we don’t support beta until it’s released” but you are the SAME TWO banking apps that fail every year and it’s a little tiresome that you inconvenience the 1000’s of iOS users now installing iOS 16
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Paul Stockton
(@pstockton) reported
@HSBC_UK I appreciate the polite response, and I’ve remained polite every year with the same issue - you all fail to understand how many people install these betas once public and how much of an inconvenience the same 2 banking apps cause every year @firstdirect
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CrazyHomies
(@CrazyHomies) reported
@HSBC_UK now on third call after random disconnect to telephone banking. Total waiting time so far 93 minutes this morning just to get the app on a phone from a broken other. #needmorestaff #fail
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Philippe Gelis
(@Pgelis) reported
.@HSBC_UK charging me 5GBP to send GBP to my @RevolutApp account in GBP ... WHAT ******** @HSBC_UK 🤬
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Mark Byrne
(@byrnemark_j) reported
@HSBC_UK Telling a customer you are busy is not an appropriate response. How many of the high volume of enquirers have been caused by the banks own processes (such as mine)?
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iamkvn
(@iam_kvn) reported
@HSBC_UK Been a Premier/Elite/Business client in 2 countries for 11 years, but I will switch this year. Seeing too many issues, low interests and advantages. On top of being stubborn with @Apple iOS Public beta compatibility. Ridiculous. Old school. 👋
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Christian Novak
(@Christi08670213) reported
@HSBC_UK a girl is in desperate need of my help. I need to transfer some money into her account urgently. I go to the app, it tells me I have too many devices, it tells me to go online, online tells me to go to the app and get a code, I go to the app and guess what,
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Cell-666
(@Cell6six6) reported
@HSBC_UK I have emailed but why ask for an extra step. Why did YOU just forward the issue onto the correct department. Extra steps for no reason if you ask me
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Ann Nimants
(@mac_nim) reported
@HSBC_UK Hi Mauro, the biggest issue about this was probably the number of times he phoned and got shunted from pillar to post work no joy, being cut off on a few occasions and then having to call again and go through the whole process of explaining the problem again and again
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Scott G
(@scottgardner76) reported
@User54108 @HSBC_UK It’s not even a glitch - The iOS version is checked on launch - @HSBC_UK are choosing to inconvenience their customers and are simply failing to add iOS 16 to the whitelist! They could add iOS16 and then push an app update to make it work!?