Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Wallington, London, Borehamwood, Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Borehamwood |
Login | |
| Woodford Green |
Mobile App | |
| City of London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Lee
(@ChrisLee240) reported
@HSBC_UK I've been a customer for over 50 years. My wife prepares accounts for a church. You've closed their bank account saying that you no longer provide accounts for churches. Why?
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Jetendra Patel
(@JayPatel06) reported
@HSBC_UK What is going on with your app? I cannot transfer between accounts, the app keeps signing me out, keeps asking me to login again.
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Kelly-Marie Williams (Tucker)
(@MrsWills_KMT) reported
@HSBC_UK please fix the app ASAP - I keep getting logged out like many others. I have bills that need paying today; will you be picking up my penalties since I cannot access my own money?
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Grant Stark
(@grantstarksa) reported
@HSBC_UK App not working again, the service is just getting worse every day. Getting fed up with this bank!
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Paul Lewis Tibble
(@Tibble29) reported
@HSBC_UK - Are you having issues with online banking? I cant transfer money on app or online
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John & Sam in Japan: International Comedy Podcast
(@johnandsamjapan) reported
@HSBC_UK Is your online banking system currently down? I can't access my account through the mobile app or desktop browser online banking. Mobile app says "something went wrong" and desktop returns "GSA system error.
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Christian cook
(@christiancook83) reported
@HSBC_UK Hi I there a problem with internet banking, my app keeps crashing me out????
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Hayden
(@TCG_Poro) reported
@HSBC_UK Trust you to update your app and now I cant log in. I set up my account when I was 16, how ******** am I meant to remember my security questions? Its been 9 years. Never had an issue until now.
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Donetta Holland
(@DonettaHolland) reported
@HSBC_UK By the way followed the link and website instructions, it locked me out of my accounts completely! I have applied for a new account elsewhere.
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John Powell
(@Powelly100) reported
@HSBC_UK Is there an issue with banking app this morning? I keep getting signed out as soon as I log in?