HSBC

Is HSBC down in Poplar, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Poplar, Greater London, England 03/11/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Poplar, Greater London, England

The most recent HSBC outage reports came from the following cities: Borehamwood, Woodford Green and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorehamwood Login
United KingdomWoodford Green Mobile App
United KingdomCity of London Website
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Bubsey4 Bubsey (@Bubsey4) reported

    @edwin_white24 @HSBC_UK Seems like a re install will have to be done I'm going to leave it 24 hours see if it resolves itself as clearly its an issue with the app checking on service checker other areas experiencing same issue

  • BrownlowJames James Brownlow (@BrownlowJames) reported

    @HSBC_UK What’s the point in doing fraud checks when the customer service are basically telling me they won’t let me pay our solicitor ?! Absolutely outrageous

  • tjh_ty Tyler (@tjh_ty) reported

    @HSBC_UK No it's not fixed I'm now locked out of the app and the website because your app refused to recognise my correct log-in details. But it generates a code for the same log on. Absurd. I still can't access anything.

  • steviepattisond Told You So 💙 (@steviepattisond) reported

    @HSBC_UK @HSBC seriously poor service. Was thinking of switching to you but this is definitely not happening. You don’t respond to letters. You don’t respond to phone calls and now you ignore requests for help on here.

  • StephenEaton9 Stephen Eaton (@StephenEaton9) reported

    @HSBC_UK Your customer service is abysmal if you can actually speak to humans they all tell you something different. They don't do what they promise and you have so many customer complaints that it takes 5 working days for it to be answered.

  • alixm87 alexandra miller (@alixm87) reported

    @HSBC_UK husbands app updated yesterday and since hasn't been able to log on, tried to reset details online. No reset code sent to phone or email...so trying to call you internet banking help number - it's been 40minutes! Terrible service!

  • charliebayliss_ Charlie Bayliss (@charliebayliss_) reported

    @HSBC_UK Personal banking. I have been passed through at least 4 different departments before the phone hung up. Been trying to resolve this issue for hours and I'm still no closer to getting this sorted.

  • DaveHowes84 Dave Howes (@DaveHowes84) reported

    @HSBC_UK Any response to this please? Everything on my android phone is up to date, no battery saver mode on, was working fine until the update 2 days ago. I rely on this app for all my banking and I need access please. Same thing happened exactly a year ago.

  • jkriggins Jennifer Riggins (@jkriggins) reported

    @HSBC_UK Nope at this point I’m leaving your bank. The 5£ extra charge you’ve began tacking onto already egregiously inaccurate exchange rates and horrible customer support is the last straw

  • jacquitennis Sunny Days (@jacquitennis) reported

    @HSBC_UK useless phone and chat service on an important issue regarding business banking……! Still making bank charges though. No lack of service there!#getbritainbacktobusiness