Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Borehamwood, Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Borehamwood |
Login | |
| Woodford Green |
Mobile App | |
| City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jacs McIntosh
(@jacs_mac) reported
from
Wadebridge, England
@HSBC_UK I'm having problems with my mobile app. Can't get a secure code to log on to online banking and can't make a payment. Help!
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the_dazza 🔴⚪
(@runner_nomad) reported
@HSBC_UK your app is not working on IOS15 new update
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Darren Hawkins
(@Gunners_Rule) reported
@HSBC_UK When is your next iOS app update as last week I finally managed to get access back on my phone running iOS 15 Beta then yesterday your poxy update kicked me back out again now I lost my access again.
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Peter Matthews
(@pmhgte) reported
@HSBC_UK #crapservice … you have removed the secure messaging service and replaced it with twitter or having to use the formal complaint …
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Paul Humphreys
(@heedass) reported
@HSBC_UK Hi there. My app keeps crashing when I try and open it, and as a result I cannot check my account, or generate a log in code to access it on my laptop. Any idea when this is likely to be resolved? Thanks.
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iNFODUDE.NET
(@infodudeDOTnet) reported
@Firebreather_Uk @HSBC_UK Same issues
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Blake Skinner
(@blakeyboy1999) reported
@HSBC_UK @HSBC_UK So I can send off any documents online hell even apply for a brand new credit or debit card online but you A won’t let me self serve online or B won’t let me have this issue resolved over the phone !!!!
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Daniel Parry
(@Pazzer1789) reported
@HSBC_UK online banking app not working on IOS. Keeps sending me back to the Home Screen. Is there any work arounds as I need to urgently transfer some funds?
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Goda
(@godushkalt) reported
@HSBC_UK absolutely shocking customer service! Send you from one place to another with no one to actually help! Shocking!!!
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Blake Skinner
(@blakeyboy1999) reported
@HSBC_UK Even if I could go to your branch there are 0 appointments available!!!!Shocking customer service and definitely will be taking my money elsewhere .