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HSBC down? Current status and problems in Poplar, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 60% Mobile App (60%)
  • 25% Login (25%)
  • 8% Website (8%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Poplar, England

The most recent HSBC outage reports came from the following cities: London, Wallington, Borehamwood, Woodford Green, and City of London.

CityProblem TypeReport Time
London Mobile App 8 days ago
Wallington Login 10 days ago
London Mobile App 17 days ago
London Login 21 days ago
Borehamwood Login 1 month ago
Woodford Green Mobile App 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • andrelondonuk
    Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • NBJNiloo
    Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • originalKL
    Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • paulsim55825613
    paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • Dorothy737
    Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • henriquebacksno
    Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • amala_n_ewedu
    Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • AleAltomonte
    Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • bennys020
    chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • AleAltomonte
    Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • aulakj
    Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • PlanetRobot2
    PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • David_J_Bond
    David_J_Bond (@David_J_Bond) reported

    @paulafr68963440 Last proper bank manager I had was at a branch of @HSBC_UK in Cheshire in 2001. Great bloke who took a real interest in your plans, and genuinely wanted to help. He had total authority to action business/personal loans on the spot. 'Progress' has totally ruined that service.

  • siheron
    Simon Heron (@siheron) reported

    Hey @HSBC_UK - trying to call on the non-HSBC customer number that’s advertised on your website - automated voice asks for my sort code, card number or customer identification number, which I don’t have as I’m not a customer (but would like to be!)

  • shoottheducks
    Tim (@shoottheducks) reported

    @Male_Karen69 @HSBC_UK @Stonewallhousin There are all sorts of possible reasons, but I'd assert that basic banking is a useful support rope that every homeless person should have equal access to. Do you disagree with that?

  • iamdinotwothree
    iamdinotwothree (@iamdinotwothree) reported

    @HSBC_UK Thanks but why you’re the only bank that’s not working? Last year I had no issues with ios14’s beta…

  • ed101han
    Eddy (@ed101han) reported

    @HSBC_UK I have been on the phone all morning trying to get some service. This is the 5th time my account has been blocked and I am unable to access my funds. I've been transfered 4 times already 53 mins waiting

  • GildedApe
    GildedApe (@GildedApe) reported

    @HSBC_UK there's no point in sending me letters about claiming money from my frozen account when we both know there is literally no piece of documentation that you'll accept as proof that I'm me. You're an awful bank to deal with, I've moved on, I suggest you do the same.

  • iamdinotwothree
    iamdinotwothree (@iamdinotwothree) reported

    @HSBC_UK fix your app on iOS 15, you’re the only UK banking app that is not working on iOS15 public beta…

  • jxson7_
    // J A S O N // (@jxson7_) reported

    @HSBC_UK please fix your app for the client base on the IOS15 Beta supporters as none of us are able to open your app as it keeps crashing #Support #HSBC #Banking

  • HPJones95
    Harry Jones (@HPJones95) reported

    So @HSBC_UK has offered a personal chat with @FaddenBoobs a personal chat to sort out issues but have point blank ignored any messages clearly they need to get a ******* grip!!!!!

  • shoottheducks
    Tim (@shoottheducks) reported

    @Male_Karen69 @HSBC_UK @Stonewallhousin OK, so how do the problems of the other 76% differ, in terms of not being able to access a bank account?