Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Woodford Green, City of London and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Woodford Green |
Mobile App | |
| City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Kerr
(@venicejan_29) reported
@HSBC_UK What is happening to your online banking system? The login process takes far too long and often results in timeouts. Plus I cannot see the transactions against my accounts at the moment.
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Raja🇺🇦🇺🇦🇺🇦
(@Raja030576) reported
@HSBC_UK Tried contacting the Business Bank account but it does not exist. Looking for help to open Business Accounts with a revenue in excess of £5mn a year, and we need assistance. Please advise.
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Andy Weston
(@AbnerBrowne) reported
Dear @HSBC_UK, your app is still terrible for receiving notifications. Why am I still having problems when the app and my operating system are both up to date? And yes, my notifications *are*, and always have been, turned on.
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Cheriee Chater
(@Chaterchez) reported
@HSBC_UK been trying to get onto the mobile app for two days with no joy. Two different accounts on separate phones are saying server issues. When will this be resolved please?
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notbasetwo
(@notbasetwo) reported
@HSBC_UK Why do you still have the damn iOS version check in your app? Your app is the only non-functional one on the iOS 16 Developer Beta. Many other high street & challenger apps are working fine!
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Michael Rafique-Marsh
(@Benzoate) reported
Ah classic, update to iOS 16 developer beta, the very cutting edge where concerns of reliability and stability go out of the window, and like every other year the only thing that doesn’t work is the @HSBC_UK app because **** you
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tekphloyd
(@tekphloyd) reported
@HSBC_UK I’m sorry, but security isn’t a good excuse in this case. The team already knows that this will happen, and customers that appreciate technology will get annoyed, so why repeat the same mistake every year? I’ve also raised my concern about this issue on HSBC Customer Studio.
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Connor Miller
(@Connor_Miller98) reported
@HSBC_UK Hi, yes I have tried that but still seems to be the same problem
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KaLoy
(@KLimp3) reported
@HSBC_UK my debit card had been expired last may!! Been contacting your customer service multiple times! Just given false reassurance!!! How dare you to do that to your customer??? Cant do any transactions as my card is expired!!!
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ME Costello 🌳
(@MaryECostello) reported
@HSBC_UK having problems with several things and can’t get support. Your online is really unclear and refusing to recognise standard info. Things ridiculously slow. You’ve shut local bank. Maybe time to move my account…