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HSBC down? Current status and problems in Poplar, Greater London, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Poplar, England

The most recent HSBC outage reports came from the following cities: City of London, London, Wallington, Borehamwood, and Woodford Green.

CityProblem TypeReport Time
City of London Mobile App 3 days ago
London Mobile App 13 days ago
Wallington Login 14 days ago
London Mobile App 21 days ago
London Login 25 days ago
Borehamwood Login 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • LukeHugh3s
    Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • MattCartmell
    Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • AlexKLMan
    Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • firstclubworld
    Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • ShethranS
    Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • KingKawika93
    King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • 0x013F6DAF2fc89
    thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • TNRphoto
    TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • seiferxin1
    seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JoolsPirog
    Jools Pirog (@JoolsPirog) reported

    @HSBC_UK Hi, I have iPhone and notification have stopped when money goes in or out. Can you help please. iOS 15.6.

  • mdethmers
    Michiel Dethmers (@mdethmers) reported

    @LucyHartley15 @HSBC_UK no response on live chat on the site either. They've totally disappeared.

  • KeeliumL
    keelium lagan (@KeeliumL) reported

    @HSBC_UK the app doesn’t work with the ios16 beta. It just force closes anything you try to tap into it. Can you please fix this

  • SamVisualFX
    SamVFX (@SamVisualFX) reported

    @HSBC_UK Hi, i recently have been in contact with your agents twice and nothing but a long wait to fix my mobile banking to then be told the issue was resolved which led to it being, well not. This is constant and really annoying.

  • AdeJR1986
    Ade R (@AdeJR1986) reported

    @toonarmytom @HSBC_UK It’s likely they don’t support beta versions of iOS, I have the same issue with @firstdirect

  • therealeuhnuj
    Anuj Nathoo (@therealeuhnuj) reported

    @HSBC_UK does the app not work w ios 16 beta? i haven’t been able to access the app 🥲

  • ModernClo
    Chloe Heath (@ModernClo) reported

    @HSBC_UK I know what I need to do. That isn’t the problem. 🙄 Thanks anyway.

  • MayankAshok93
    mynk (@MayankAshok93) reported

    @HSBC_UK @JBellshaw Hi team, I am facing the same issue. Works fine on mobile data. Any long term solution for this?

  • bat1150gs
    Adam West (@bat1150gs) reported

    @HSBC_UK Hi Avril, sarcasm aside this really is poor customer support not making iOS-16 compatible with hsbc banking app, I have been a customer for 30 years and this is worst customer support I have experienced, exacerbate by being brushed off with zero commitment to resolve!

  • SnehSays
    स्नेह (@SnehSays) reported

    @HSBC_UK I received an email regarding my inactive account. I am not in UK and wish to close my account. I have account details (User Name, Sort Code, Acc no) but have lost the physical security key and unable to login. Could you please share your contact email?