Is HSBC down in Poplar, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (60%)
-
Website (17%)
-
Login (17%)
-
Transactions (4%)
-
Transfer (2%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
-
King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
-
Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
-
thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
-
Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
-
Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
-
SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
-
Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
-
chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
-
Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
-
Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
-
Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Mohammed Kamaldeen.O
(@Camardean) reported
@DrOlusesan @HSBC_UK 2/2 they are using the money to buy clothes in US,he had to block his account and went immediately to GTB the next morning..Thank God for been swift enough,the money never comot his ledger account..but long story short..it took two months after writing the company his account was
-
💙 Olly Cripps 💙
(@CrippsCorner) reported
Hi @HSBC_UK @nsandihelp I've been trying to buy more premium bonds the last couple of days but the transactions keep getting declined. I realised I never updated my address... have now done so, but still they get denied asking me to check my details match!? Can you help 😔
-
Jimmy Sinclair
(@jimmymasinclair) reported
@HSBC_UK @hsbc Why is your customer service so sloppy, a client of yours defrauded me and 10 months later, still no resolve regardless of countless efforts!! What's the point of using banks if your own clients use loopholes to defraud innocent persons!
-
Steven Haydon
(@stevenhay123) reported
@HSBC_UK impossible to get hold of. Rejected for credit card despite experian rating of 996. Called number to find out why and number needs account details. I can't get account details as u rejected my application. Contact no on Web for non HSBC customers is not recognised.
-
Steve
(@SteveandNat) reported
@HSBC_UK @Shelter You people will stop at nothing to get peoples business.but here's the thing your customer service is shite and always will be because you dont give a toss about the customer
-
Susie Hygate
(@SusieH1) reported
@HSBC_UK please help. I have wasted many an hour on hold and speaking to customer service about an untraceable refund/payment that apparently I have to authorise, is there anyone else I can speak to? I have an IMAD number.
-
Rhi
(@cardiff_writer) reported
If you get a spam text report to 7726. Got that bit of info from @HSBC_UK website after another phishing text.
-
Leyla
(@leylarrr) reported
@HSBC_UK Absolutely disgraceful service from your fraud team today after being on hold over 30 minutes. I need you to arrange a call back urgently please.
-
actmax
(@zipandzap111) reported
@HSBC_UK trying to get thru after you’ve suspended my account after I tried to make a legitimate payment from my premier account. call me ASAP so I can sort this!!! Terrible service, been on hold 4 days running!!
-
Mark Frost
(@FrostMarkDesign) reported
@HSBC_UK What is the reasoning for not giving appointments? I can't go all the way down there on the off-chance I might get seen. I would expect my bank has more respect for my time than that.