Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: Bexleyheath, City of London and London.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Blowater🌕
(@lkIRFtIhlihXalD) reported
1/2 @HSBC_UK the ombudsman of UK at the end finding that this FUD banker reckless to put her honorable customer - me on CIFAS UK List. @HSBC_UK agree to withdraw.
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Satish Krishan
(@Satikrish) reported
@HSBC_UK what is with this error with the APP it like twice now in such a short period and all you get we apologise for the inconvenience
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Blowater🌕
(@lkIRFtIhlihXalD) reported
2/2 That’s mean @HSBC_UK admitted they steal my money from my account to a scammer! The facts is they help a scammer to scam her own customers. All that passwords and s ****. @cz_binance stop P2P trading with GBP (until find new solutions)
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graham lopeman
(@lopemang) reported
@HSBC_UK are there any rules/restrictions relating to the DDs/STOs to qualify for the switch service?
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Bill Farrett 🇺🇦💙
(@bertiebaz) reported
@HSBC_UK I was told in my branch that I can collect points on my gold card. How do i do this? The branch couldn't help neither can your ridiculous online assistant.
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allieb21
(@allieb2121) reported
@wayne_wright170 @HSBC_UK Don’t bother with them. The amount of issues lately with their online systems and app are ridiculous! Go elsewhere for sure 👌
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Emma Bourke
(@Emmielou25) reported
@HSBC_UK Hi thanks but that doesn’t help me speak to someone. Tells me I can call but you won’t take my call without bank details. Says visit us in branch. Not one local with a full service. I just want to know if it’s a small few pence in the account or not so can close it
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Lorraine
(@mrsrobinson_iam) reported
@HSBC_UK How does one get a new cheque book please? We get cut off when calling and holding for an hour, it’s a charity account so not online, DM’ing you doesn’t work. Unfortunately we can’t get to a branch. Help!
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Orbay #DOGE
(@atalayorbay) reported
@HSBC_UK hey I’m still waiting 56 minutes on phoneeee! Can you help me please. I will never use your bank again. Your customer service very bad! You are doesn’t work!
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Martin Feld
(@MartinFeld1945) reported
@HSBC_UK is there a problem with HSBC Debit card payments. Getting failure to authorise on a Amazon purchase