Is HSBC down in Poplar, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poplar, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (71%)
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Login (16%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near Poplar, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Tower Hamlets, Wandsworth, Walthamstow, Newham and Hendon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Tower Hamlets |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Mobile App | |
| Walthamstow |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Etc.
(@abcdetc) reported
Dear @HSBC_UK how on earth do I get in touch from overseas without a working telephone banking security number?
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Linda Welham
(@EminenceLinda) reported
@LouiseBentata @HSBC_UK I agree abysmal service
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ARK
(@KindRandomAct) reported
@HSBC_UK I’ve called 4 or 5 times last week and my online banking is still locked out after 8 days. My app won’t log me on and computer says “Appears to be a problem”. How am I suppose to pay for my bills if I can access my account?
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Russell Garrard
(@MrRussells) reported
@HSBC_UK any update on your app for Android 12 working. I am still unable to log on to internet banking and was advised in store to wait for the app to become available rather than getting a physical key. I have had the new phone 2 weeks. Its ridiculous.
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Julie Smith
(@J_SmithWriter) reported
@HSBC_UK Business Banking. On hold for 1 hr 15 mins. Need urgent access to my money!! - but no one is answering the phone and online agents can't help. Tried calling several times previously for another important issue but no one ever answers. Disgraceful.
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JP
(@jaysta1979) reported
@HSBC_UK just gone to pay a cheque in on the banking app and it's saying it's too much and I have to visit a branch. Only issue is you have closed all the local branches! Any suggestions!
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Carol Alevroyianni
(@calevroyianni) reported
Dear @HSBC_UK we are a tiny community band who bank with you. You threaten to close our account if we don’t fulfil your security requests but you won’t help us in person or on the phone and we can’t seem to do what you want on line. We are going round in circles. Help! @drumdin_
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Bliss
(@BlissLam) reported
@HSBC_UK your Malvern branch has a We’ll be back ASAP sign on the door. When is it back open? The ATM outside isn’t working either….
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Louise Parlons Bentata
(@LouiseBentata) reported
@HSBC_UK Constantly disappointed by the 1h phone waiting times, reluctance to help set up a business account and the inability to call back when promised. What a disgrace.
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AlphaPeterGamma
(@alphapetergamma) reported
@albertbuye @HSBC_UK I'm also facing long wait times trying to resolve an issue (locked out of account). My account is a 'paid' account so I expect reasonable response times. I will be finding a new bank after this current issue is resolved. I feel HSBC have 'over digitised' their service.