Is HSBC down in Camden Town, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Camden Town, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near Camden Town, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Northolt, Wandsworth, Newham, Tower Hamlets, Walthamstow and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transfer | |
| Northolt |
Transactions | |
| London |
Transfer | |
| Wandsworth |
Website | |
| Newham |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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George
(@george_ist) reported
@HSBC_UK hello, your iOS app is crashing on all devices using iOS 15, unable to load. Would be great to fix it as soon as possible. Thanks
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Noemi Moreno
(@nomopix) reported
@HSBC_UK One of your customer services people, after an hour of constantly putting me on hold to do the checks, tells me won't solve my issue & hangs up on me saying "we're working from home, so there's not much I can do". I'm so angry I'm refraining from swearing.
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PT.
(@PeteyJayD) reported
@HSBC_UK I found someone’s HSBC card today. Tried calling your number as, you know, wanted to help. IVR very unhelpful and then told me you are closed. Please try your service from a customer perspective including someone trying to report a found card.
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Aparna Poduval
(@PoduvalAparna) reported
@HSBC_UK I was asked to call the customer care and have called thrice. Once to be disconnected suddenly after waiting for 15mins, second having to have disconnect myself after being told by a customer assistant that she will transfer my call and having had no one for 32 mins - 2
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LouJo 🇬🇧
(@LouJoSays) reported
@BO3673 @MotivatedManta @HSBC_UK And pretty much every LE I knew had a plan to carry on working either as a postman or golf course groundskeeper so mortgage would be more than covered!
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Martin Stiff
(@martinstiff) reported
@HSBC_UK Hi. We set up an account with you for my 14 year old daughter a few weeks back and she’s still yet to receive her telephone banking info which means she can’t use your app either. We’ve chased twice but it still hasn’t arrived. Can you help pls?
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Phil Davis
(@ferretd69) reported
@HSBC_UK Instead of running these 'Self praise' posts, why not get your customer services actually helping customers. It is diabolical at present.
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Jimbo Slice
(@faipdeooiad) reported
@HSBC_UK what’s the wait time to speak to customer services? I’m after raising a complaint and closing my account but every time I call I’m on hold for up to an hour
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James H - long covid sucks :(
(@fitgeek_uk) reported
Hi @HSBC_UK , is there any problem with the mobile app on the iPad? Every time I try and open it, it crashes out back to my home screen before I can even put passwords etc in? Many thanks
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Barry House
(@sucksfacebook) reported
@HSBC_UK there’s seems to be an issue with the latest app update or slightly older iPhones. App crashes before we can enter our log on details. How soon will this be fixed by?