Is HSBC down in Camden Town, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Camden Town, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Transactions (16%)
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Website (16%)
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Login (8%)
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Transfer (2%)
Live Outage Map Near Camden Town, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Wembley, Golders Green, Southwark, Abbey Wood, Croydon and Hackney.
City | Problem Type | Report Time |
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Mobile App | ||
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Transactions | ||
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Community Discussion
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HSBC Issues Reports Near Camden Town, England
Latest outage, problems and issue reports in Camden Town and nearby locations:
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John Boxall (@jdboxall) reported from Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Matias Cervi (@Tute) reported from Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Abundance London (@AbundanceLondon) reported from Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Jools Sampson (@reclaimyourself) reported from Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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steve (@stevedw40) reported from Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Martín Chamarro (@martinchamarro) reported from Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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AO (@Adeolu_98) reported from London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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John Boxall (@jdboxall) reported from Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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James Tewes (@James_Tewes) reported from Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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bobsmailes (@bobsmailes) reported from Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Mike Fuller (@ninepine) reported from Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Marius Fanu (@mariusfanu) reported from East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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AO (@Adeolu_98) reported from London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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فرانتشيسكو (@tercumanFLB) reported from Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Varun Khanna (@vk225) reported from Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Martín Chamarro (@martinchamarro) reported from Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Albu Mirela (@AlbuMirela3) reported from Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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YM (@Yadzinooo) reported from Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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ChronicAnomic 💀,💀 (@AnomicChronic) reported
@HSBC_UK "Help"
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Soroush Dalili (@irsdl) reported
@digininja @HSBC_UK File a complaint, you would be surprised how fast the issue will be resolved by giving you some money to withdraw your complaint!
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Joana Ramiro (@JoanaRamiroUK) reported
@HSBC_UK is there a way to tell whoever manages my account that I will be travelling abroad and this not to cancel my card if I use it in Brazil? I just called customer care but after 30min on waiting I had to hang up.
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Stephen John Webb 🕷 (@Stephenjohnwebb) reported
@HSBC_UK I do think that the Bank should issue blood pressure tablets to any customer who actually wants to “talk” to a member of staff…
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Fiona Hornsby (@fiho98) reported
The WORST customer service is @HSBC_UK - an hour on the phone and they cut you off.
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Adam Hughes (@ahughes957) reported
@HSBC_UK Stop messing with customers who are unable to install your terrible banking app on their phones. That means allow mobile OTPs and provide new Security Cards and stop pretending you can't do so because of 'technical issues'!
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TwitOne (@twitwacivist) reported
@Noisyspace @HSBC_UK A friend is in the same position. She made an appointment at the nearest open branch (was ten mins, now an hour away!) & on arrival was told the person involved was off and there were no other appointments so she could wait “a few hours.” She needs access to her account!!
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David Venters (@VentersGaming) reported
having severe problems with this otp extra security the banks have put on , im actually thinking going back to shopping in person and not buying anything online anymore @Iromg @HSBC_UK
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Compusential (@compusential) reported
@HSBC_UK Yes, and you told me that you can't help me i.e. you would cause me to default on my personal loan (even though I've got overpayments built up in my account)
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Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.