HSBC

Is HSBC down in Camden Town, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Camden Town, Greater London, England 11/04/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Camden Town, Greater London, England

The most recent HSBC outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomFulham Login
United KingdomBarnet Website
United KingdomLondon Website

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • ninepine Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DonettaHolland Donetta Holland (@DonettaHolland) reported

    @HSBC_UK Android. I was on direct chat for over an hour with one of your colleagues earlier tonight. Gaps between responses were ridiculous. End result? They're working on it! Switching banks tomorrow 😡

  • craigw87 Craig (@craigw87) reported

    @ChaseSupportUK hi can you help? As @HSBC_UK won't supply me the AN and Sort code for my CC can you tell me how I can setup this payment on the app?

  • EathanMertz Eathan Mertz (@EathanMertz) reported

    @HSBC_UK I need an email address for banking support. Can you provide? Mobile plan doesn't cover UK calls and app is on lost phone.

  • TCG_Poro Hayden (@TCG_Poro) reported

    @HSBC_UK Trust you to update your app and now I cant log in. I set up my account when I was 16, how ******** am I meant to remember my security questions? Its been 9 years. Never had an issue until now.

  • RebeccaBothwick Rebecca Bothwick (@RebeccaBothwick) reported

    @HSBC_UK Fantastic service at Broad Street Worcester branch this morning after my daughter managed to lock herself out of her online banking. The staff in branch took the time to get her back online very quickly.

  • loadA4tray2 Iain Johnson (@loadA4tray2) reported

    @HSBC_UK This isn't helping us. These are instructions to install a broken app. I'm sad to be leaving @hsbc_uk after many decades. We just wanted a working app.

  • marcmccolgan Marc (@marcmccolgan) reported

    @HSBC_UK Don’t really want to complain, just want HSBC to fix this rotten process for me and lots of other folks

  • TerpVRS Terp VRS (@TerpVRS) reported

    @sazcass @HSBC_UK Interpreted a call, spelling out last name saying, 'This is the interpreter, not sure how to say it". He said "You have to say it for verification". Few secs. of "I don't know" & "you have to", so I phonetically butchered it. The customer was allowed to finish their business.

  • thisisChristof Christof Niklaus (@thisisChristof) reported

    @sazcass @HSBC_UK Had similar problems with Nationwide over the years. Worst case, I had to ask my interpreter to pretend to be me as just couldn’t be arsed to go to the bank. Went smoothly on the phone & they didn’t notice interpreter was female which is shocking really 😳

  • Bring_Sunshine 🔆 (@Bring_Sunshine) reported

    @HSBC_UK Call us Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. See our help and support pages for guidance and to find out what you can do through online and mobile banking. WHY? When all other UK banks aren’t saying this.