HSBC

Is HSBC down in Islington, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Islington, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Islington, Greater London, England 04/19/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Islington, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Southwark, Abbey Wood, Croydon, Hackney and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomSouthwark Mobile App
United KingdomLondon Transactions
United KingdomAbbey Wood Mobile App
United KingdomCroydon Website
United KingdomHackney Website

Community Discussion

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HSBC Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack_W_jolly Jack Jolly (@Jack_W_jolly) reported

    Attempt 3 at @HSBC_UK in branch visit after failed online and telephone support. Can't wait to move banks, savings and mortgage.

  • Kate94650212 Kate (@Kate94650212) reported

    @HSBC_UK can you let me know if there is an issue for accessing digital accounts via face recognition - I keep getting an error message saying ‘something went wrong please try again later’ and has been for a few days now

  • SimonEllisFilms Simon Ellis (@SimonEllisFilms) reported

    'state of @HSBC_UK. 60 minutes waiting for nobody to answer the business helpline, then 90+ minutes on 3 'live chats' (🐌), then told I have to use the no-help-at-all-line I started with. 53 further minutes of ear-strangling hold music then it cuts off. 3.5 hrs and counting...

  • benmckenna Ben McKenna (@benmckenna) reported

    Over 90 minutes now. @HSBC_UK are absolutely terrible.

  • nadNick999 Nick Patching (@nadNick999) reported

    @HSBC_UK Hi. I’ve made 2 small payments/transfers recently to friends over Internet/Mobile Banking, and both gave failure/error messages, but both payments went through. I thought the first was a one-off but having had the second it would suggest there is a bug!!

  • kirand12 Kiran12 (@kirand12) reported

    @HSBC_UK 3 hour hold to discuss an email you sent which I cannot access! Not good and still holding. Where is everyone from HSBC? Still enjoying the bank holiday I think.

  • SwanChaiBaldwin Swan Chai Baldwin (@SwanChaiBaldwin) reported

    @HSBC_UK why is live chat help always fed in crumbs?! Asked to give details of my enquiry-could I get account# of my payee *name* or would I need to go into a branch. The reply: “thank you for reaching us. I can see you are inquiring about a payee on your account?” Then nothing…

  • ShaunWilders Shaun Wilders (@ShaunWilders) reported

    Is customer service dead? It’s like everyone wants to make it as difficult as possible to speak to anyone. @HSBC_UK wasted my entire morning so far.

  • valepikkio valentina (@valepikkio) reported

    @HSBC_UK been on your chat since 9.30 this morning still got nowhere. Now trying the phone too 🙄 wish me luck. #HSBC customer service is just so poor

  • kristenle90 kristen le (@kristenle90) reported

    @psychomania666 @HSBC_UK Text @antitecol now to fix your account immediately