HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Islington, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Islington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Islington, England
The most recent HSBC outage reports came from the following cities: City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
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Mobile App | 2 months ago |
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London
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Mobile App | 2 months ago |
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London
|
Mobile App | 2 months ago |
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London
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Login | 3 months ago |
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City of London
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Website | 3 months ago |
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City of London
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Mobile App | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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AO (@Adeolu_98) reported from London, England@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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Stephen Hines (@hines_stephen) reported from London, England@HSBC_UK @PostOffice Can either of you help?
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Same issue for past 3wks...still same today
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AO (@Adeolu_98) reported from London, England@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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Elana C (@elanacovshoff) reported from London, England@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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seiferxin (@seiferxin1) reported from London, England@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, EnglandAnnoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Varun Khanna (@vk225) reported from Camden Town, England@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
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فرانتشيسكو (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Kaustubh (call me KL) - he/him (@originalKL) reported from London, England@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Stanislav Rastvorov (@StanislavRH) reported from Camden Town, EnglandBut instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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paul simmons (@paulsim55825613) reported from London, England@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Laskey (@SimonLaskey) reported@andyward1964 @HSBC_UK Same issue.
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victoria clark (@vickic1984) reported@HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?
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Space0day (@space0day) reported@HSBC_UK Hey Team , it's been 1 month and I've not received my debit card on an overseas address. Even i didn't receive any update on mail whether it's dispatched or not. Please help me...
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Alex De La Garza (@alex_goteam) reported@HSBC @HSBC_UK please do the right thing and help Penny with her account!
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Gaurav Yadav (@GauravYadav0608) reported@HSBC_IN @HSBC @HSBC_UK Terrible customer service and completely ineffective phone banking support. Reverse my charges occurred on my card Card ending 9340
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Salah ElBaba (@SalahElBaba) reported@HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.
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joon6553 (@joon6553) reported@HSBC_UK Hi, I'm trying to log in to my account, but the verification code is being sent to my old UK phone number which I no longer use. I am currently in South Korea and need to update it to my Korean phone number. Could you please advise how I can resolve this? Thanks!
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judith (@ju499) reported@HSBC_UK block my card for possible fraud. Fair enough, ask me to ring the fraud team. Fair enough. Can’t put me through to the fraud team due to technical issues your end but my card will still be blocked ! Very poor service.
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Alasdair MacMillan (@alymacmillan) reported@HSBC_UK hi, how do I log in to hsbc when I’ve lost my phone and have no access to the number or app?
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Steve Pratley (@stephenpratley) reportedEvery payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds