Is HSBC down in Hackney, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hackney, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Hackney, Greater London, England
The most recent HSBC outage reports came from the following cities: St Albans and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Mobile App | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Frankie Chan
(@fragilefork) reported
I won’t ever put money to @HSBC_UK , they suspend my acct for no reason and leave me hanging there. Their customer service did not answer my phone, branch in town was closed down, online chat not working. Doesn’t it feel like a scam!?
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Michele Li
(@MichleLi) reported
@HSBC_UK @kg_beta What if I have a billing payment due in 2w? and I need to wait for the full release? (tried reverting but doesnt work, need help here!!)
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emma kern
(@libbyliberty) reported
@HSBC_UK need to relook at your business model. Banks open 9am to 3pm mon-fri when most people work. Automated machines to pay money in any other times guess what all broken. Great customer service. Trying to show children how to bank their birthday money.
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Niall Love
(@02pash) reported
@bigissuenorth Birth certificates for Homeless people born in greater Manchester are free. Homeless do not need a birth certificate to open a bank account. @AskNationwide only ask for 2 letters as proof one from dwp and one from a support worker @HSBC_UK only require the support worker ID
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Mark West
(@MarkEWest) reported
Nice to know that @HSBC_UK believe telling a customer a "20 minute wait is expected" and then leaving them on the line for 30 minutes (before they give up) is acceptable. Poor show for an international bank. @HSBC
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Lee Saunders
(@saucysaunders1) reported
@HSBC_UK what exactly is going on with your phoneline? My secure key is locked, I apparently have to contact via phone, yet no one is home. This has been happening over the past 6 weeks now and still I'm locked out of internet banking. Please help me!!!
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The Eyes of Mark Lamarr
(@BaconStephen) reported
@MarkEWest @HSBC_UK @HSBC How long have companies been using the 'high call volumes' excuse for? Covid has given them a free pass to let poor customer service drop even lower than before. Clearly HSBC have more important customers to deal with, like corporate endeavours.
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AnMa Olivar Gadiane
(@iam_anma) reported
@HSBC_UK Hi! I need to send my documents to remove the dormancy block in my account. Is Customer Service Centre BX8 2HB the correct address to use?
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EuphoricCactus
(@j81913822) reported
@HSBC_UK @Stonewallhousin That seek help
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Priyam Govil
(@priyamgovil) reported
@HSBC_UK By when do you expect this to be resolved? And are there any alternative login methods?