Is HSBC down in Hackney, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hackney, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Hackney, Greater London, England
The most recent HSBC outage reports came from the following cities: Borehamwood, Woodford Green, Ealing, City of London and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Borehamwood |
Login | |
| Woodford Green |
Mobile App | |
| Ealing |
Login | |
| City of London |
Website | |
| St Albans |
Mobile App | |
| Bexleyheath |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@HSBC_UK is there a problem with the app, balance after bills unavailable?
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Benford James
(@BenfordJames2) reported
@DawgUK @HSBC_UK Hello! I suggest you to message @CUULRUSO_202 on Instagram. They were able to restore my locked account in just a few hours and they are also very trustworthy person to work with. They are active and responsive 24/7 so i definitely recommend that you seek help from them 👍
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Kelly Thomas
(@Kelly_J_Thomas) reported
@HSBC_UK moved my bank account to you. My debit card doesn’t work and can’t get on to online banking. Terrible start! Can someone help me access my money!!
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Anjana Menon
(@menonanj) reported
@HSBC_UK how is it that in just a month you can mess up card issuance thrice for a customer? And call it human error? And then randomly cancel add the card and say human error again. Why should anyone bank with a bank do full of human errors? Shame on you. #worstever
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Elisha Bennett
(@_elishabennett) reported
Never ever bank with @HSBC_UK because if someone drugs you and scams you you won't be able to get your money back. Absolutely shocking service and will be moving immediately
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Brenden P Gunnell
(@titustenor) reported
because @MetroBank_Help customer service is appalling, online portal is not fit for purpose, it’s time to switch banks! Any recommendations for business banking? @HSBC_UK ? @BarclaysBizChat ?
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mateox
(@mateox65099347) reported
@HSBC_UK when do you plan on adding ios16 support???
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Rachel Davis
(@Rachel_Davis74) reported
@HSBC_UK quite frankly the most unhelpful bank I’ve ever dealt with. Over a month of visiting and calling branches and customer service and still getting no where. I actually can’t believe how difficult it is
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abiDHT
(@Abster12Watson) reported
@HSBC_UK your customer service is appalling you make errors but are unwilling to rectify them. All senior members of staff avoid customer contact.
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Helen Tagg
(@TaggHE) reported
Do I know any @HSBC_UK employees here?? Your bank has a great scheme to support charities with minimal input from yourselves - would you consider nominating The Snowdrop Project to support victims of trafficking? @SnowdropProject
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Matthew Broadhead
(@chongma) reported
@HSBC_UK hi, I'm on Android and the app crashes every time I try to log in. I cleared the data and cache but it still doesn't work. I even removed and reinstalled.