Is HSBC down in Hackney, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hackney, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (21%)
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Transactions (12%)
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Login (10%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent HSBC outage reports came from the following cities: Lewisham, Notting Hill Gate, London, Wembley and Golders Green.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Mobile App | |
| Notting Hill Gate |
Mobile App | |
| London |
Mobile App | |
| London |
Login | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Virginia Holmes
(@Virgini22168605) reported
@HSBC_UK @Cambridge_Uni You have all been captured by this divisive ideology. Shame on you. Wake up. Support all young people regardless of colour..race..religion.
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Pale in Comparison
(@beautifreax) reported
@HSBC_UK Its a problem I have to speak to a human about & it can't be solved digitally by your own instruction. I would love to be able to solve it digitally but you won't.
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💋💋amanda💋💋
(@amandareed2571) reported
@HSBC_UK my 13yo has is locked out of internet banking both on the app & website , we have tried all the necessary steps to reset but nothing works please help.
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Net Zero Everything de Pfeffel Johnson
(@SashaToMyMates) reported
@HSBC_UK so you make it straightforward to get a new credit card. But working out the details of how to repay one's balance was a thoroughly squalid experience, misleading documentation, misleading & poor instructions from support (via your godawful mobile app) Not fit for 2021.
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Red and Blue_Spaceship_Nerd
(@Primm_Jaina) reported
@HSBC_UK Ooh I need to use website??
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Prachi Dang
(@DangPrachi) reported
@HSBC_UK I am unable to access any overseas helpline available on the website. Requesting you to suggest an alternate route to speak to an official from overseas. Note, I am unable to use mobile and online banking.
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Abundance London
(@AbundanceLondon) reported
Celebrating 3 weeks of incompetence from @HSBC_UK @HSBC whose branch staff have no clue, whose telephone service is impenetrable and who don't respond on social media. Official complaint logged, ombudsman complaint pending. But meanwhile some redress would be great. Anyone there?
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Big Daddy
(@DadPushy) reported
@HSBC_UK @Cambridge_Uni Haven’t you heard about the working class white kids getting left behind?
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Chris
(@cwbmufc) reported
Hi @HSBC_UK Are there any issues with the app? I’m trying to make a payment towards my credit card but it’s not allowing it.
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JackPie 🌸
(@JackDog67) reported
@HSBC_UK @Cambridge_Uni Just black students??? Not working class white students??