HSBC

Is HSBC down in Hackney, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hackney, Greater London, England 03/06/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Hackney, Greater London, England

The most recent HSBC outage reports came from the following cities: Borehamwood, Woodford Green, Ealing, City of London and St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorehamwood Login
United KingdomWoodford Green Mobile App
United KingdomEaling Login
United KingdomCity of London Website
United KingdomSt Albans Mobile App
United KingdomBexleyheath Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • ninepine Mike Fuller (@ninepine) reported from Croydon, England

    @HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AntBohdanowicz Antoni Bohdanowicz (@AntBohdanowicz) reported

    @HSBC_UK your agents mislead me on more than 3 occasions telling me where they made errors. One time it was that you didn't change my country of residence (I put in my UK address you kept me as based in Hungary), then it was "wait for the primary to go and apply again"

  • PrincessNads1 Nadia Mason (@PrincessNads1) reported

    @HSBC_UK your internet banking isn’t working. The home page won’t load.

  • JPasifull Jackie Pasifull (@JPasifull) reported

    @HSBC_UK None of the cards I have in Apple Pay are working or even when I try to pay via online and putting card details in. Assume it must be the retailers system

  • andreasmav1 𝔸𝕟𝕕𝕣𝕖𝕒𝕤🐜 (@andreasmav1) reported

    @HSBC_UK also, your 08457 number doesn't work from the new BT WiFi landlines. Shite service beyond comprehension!

  • jaysta1979 J (@jaysta1979) reported

    @geekmasterflex @HSBC_UK Absolutely horrendous method of paying in a cheque. Always having issues. It's ok though just wait on the phone for 30 mins plus

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported

    @HSBC_UK I think I have updated the iPhone and HSBC Business app stop working with new iPhone updates. All good after manual update of HSBC business app from App Store.

  • RossWestgarth1 Ross Westgarth (@RossWestgarth1) reported

    @HSBC_UK mum just got a fraud alert to her phone. Checked it all out as genuine I believe. Called the number. "Are you phoning from bank?" in a foreign accident. Couldn't continue, but it all matched HSBC website as genuine. What do I do?!

  • frankiesgallery FR Gallery (@frankiesgallery) reported

    3rd time I have used 3 different account to make a payment that has needed returning to my account. Well done Barclays and starling for returning the money within 24 hours. @HSBC_UK however we are 3 days in and you’re still choosing to hold my money. Regular problems with HSBC.

  • duncanshrubsole Duncan Shrubsole (@duncanshrubsole) reported

    Gosh @HSBC_UK your phone "helpline" is truely appalling. I've been on hold now for 2hrs & counting in the last 24 hours. You've cut me off twice & having got thru to an actual person you've just put me on hold again... Still I've only been a customer for 25+yrs. Why bother caring

  • JPasifull Jackie Pasifull (@JPasifull) reported

    @HSBC_UK are systems down? Can’t use any cards in Apple Pay or online ?