Is HSBC down in London, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC1N.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (26%)
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Website (10%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near London, England
The most recent HSBC outage reports came from the following cities: London, Wallington, Harrow, Borehamwood, Woodford Green, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Wallington |
Login | |
| London |
Mobile App | |
| London |
Login | |
| Harrow |
Mobile App | |
| Borehamwood |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jitender Singh
(@Jitender050890) reported
@HSBC_UK I have purchased from Amazon and payment through HSBC card on EMI but transaction not generated in emi from HSBC , Amazon confirmed on mail this your bank problem but still no revert from HSBC
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Jitender Singh
(@Jitender050890) reported
@HSBC_UK I have purchased from Amazon and payment through HSBC card on EMI but transaction not generated in emi from HSBC , Amazon confirmed on mail this your bank problem but still no revert from HSBC
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Katie Weston 🇪🇺🏴
(@hilltopkatie) reported
@daughterofashep @HSBC_UK I’ve never needed to contact Customer services, but they seem to consistently get good reviews. The app is excellent, and the website works. Cheques I pay in by post, and cash gets paid in at the post office.
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Judith Hutchings
(@merriemede) reported
@HSBC_UK I hardly ever bother the bank as it has run fairly smoothly for 50 years first from Midland bank and now HSBC, I have logged on as I need assistance, that was just after 11am this morning. Come on HSBC I am a good customer. Might change
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Drew White
(@drewsonix) reported
@jcroberts171 @HSBC_UK It's incredible. They treat us with contempt. Their staff in branches are unable to help with anything and yet they seem to behave as if they're not expecting to have to answer the phone to masses of customers as a result.
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Only one
(@onlyoneyoungman) reported
@HSBC_UK I have raised a formal complaint via my business banking manager, we have had a number of issues with #HSBC over recent years, #COVID isn’t an excuse!
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chillin_v
(@v_gogh_7) reported
Hi @HSBC_UK, I've been approved two refunds on my expired debit card but it doesn't show in my current account? help
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Katie Davis
(@katied1988) reported
@HSBC_UK please help. I cannot access any online banking as the hsbc app will not work. This has now not been working for 3 days and I desperately need access to my account.
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The Dandy Highwayman
(@DirtyLeeds1969) reported
Two hours plus on phone and live chat and I’m not an inch further forward. Thanks @HSBC_UK your customer service has reached elite levels of uselessness. Can anyone recommend a bank that doesn’t take money from your account without any authority?
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Denis Payne
(@grommitza81) reported
@HSBC_UK Trying to use CHAT support and getting GSA Error in Microsoft Edge browser on Windows10 v21H1. I've cleared cached etc etc etc. What now?