Is HSBC down in London, England?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC1N and SE8.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (21%)
-
Login (15%)
-
Withdrawals (3%)
-
Transfer (3%)
Live Outage Map Near London, England
The most recent HSBC outage reports came from the following cities: City of London, London, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
-
Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
-
David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
-
Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
-
Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
-
TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
-
Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
The Moaning Bible 😎
(@themoaningbible) reported
@HSBC_UK what a crock of **** your fraud policy is, I've been treated like a criminal from the offset with these transactions and yet you haven't even contacted @UberUK or @JustEatUK yet. Completely contradicts your fraud policy.
-
Ian James Seale (Pureblood)
(@IanJamesSeale) reported
I have been on the phone to @HSBC_UK today for nearly 3 hrs, and the problem (an acknowledged bank software problem) is still not fixed I am without On-Line Banking No one takes ownership No one one calls to update/notify fix REFUSES to call back EVERY #HSBC change is a bad one.
-
Duchess Honey Pony💙🖤 ❤🇪🇺 ❤️🏉
(@honeypony222) reported
@timbo2050 @HSBC_UK @firstdirect I know - but the service is completely different
-
simon le vans 💙
(@simonlevans) reported
@HSBC Hey @HSBC_UK My banking app has changed and is asking for passwords with no sign of the usual login methods.
-
Pooja Pol-Pathrikar
(@PathrikarPol) reported
@HSBC_UK If we request for new card why it is taking too long ? It's been 2-3 weeks cards are not getting delivered. Pathetic service
-
Hazel Tahmasbi
(@Hazel_RC) reported
@HSBC_UK @Habito can you both please get together and fix our issue? It’s a case of ‘computer says no’ and it needs sorting now. DM-d you both.
-
Tanveer Habib
(@tanveerhabib) reported
Guys, anyone else having problem reaching out to the @HSBC_UK fraud detection team? I have called then like 4 times since yesterday and had been on the line waiting for more then 30 minutes each time.
-
Russell Frost
(@russellfrost81) reported
@LewisLudlam @HSBC_UK Feel your pain, had to use them to open a feeder acc for a bounce back loan and it was the most painfully slow thing ever. My record was three two hour phone calls in one day as their system kicked me out each time. 🤯😩
-
Shireen
(@shireenfraser) reported
@HSBC_UK - cannot believe your systems say live chat available when 20 minutes on I was still getting auto-generated messages and then told 'busy' and 'get on with your day'. This is not good customer service and I can't get on with my banking!
-
Akhlaq Hanif
(@Akhlaq1386) reported
@HSBC_UK Hi, how can I order a new card reader to access my online banking - do I have to call? And do I need the reader to set up banking through the HSBC app?