Is HSBC down in London, England?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC4R, DA17, SW8 and SW1V.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Transactions (11%)
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Login (10%)
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Withdrawals (1%)
Live Outage Map Near London, England
The most recent HSBC outage reports came from the following cities: London, Lewisham, Notting Hill Gate, Pinner, Wembley and Golders Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Lewisham |
Mobile App | |
| Notting Hill Gate |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ady Suter
(@AdySuter) reported
from
Witney, England
@HSBC_UK Thanks, however the mobile chat and phone line support were both frustratingly slow to respond and neither were able to help. Your customers need responsive methods of getting the help they need, including being able to talk to an actual human and in a reasonable timescale.
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Mark Whitfield
(@witterfield) reported
@HSBC_UK - Appalling customer service from Kenilworth Branch Manager. Will not offer a face-to-face appointment for my 90YO MIL. She will have to go into the Branch and ‘hope’ that someone is available … at 90 years old! #WakeUp
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Adam Adshead 🇺🇦
(@Adam_Adshead) reported
Meanwhile I've still got to work out how to get a cheque book for my father-in-law from @HSBC_UK. Isn't progress wonderful when you ignore the most needy ? Any ideas how you can help a loyal customer get a cheque book @HSBC_UK 8/8
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Linda Rodgers
(@madmum8335) reported
@MoneySavingExp Just thought I’d pass comment on how bad the service has been from @HSBC_UK following switch 18th Nov. I know there’s been postal strikes but only docs I’ve had tell me switch complete. 1/2
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Luca Filippa
(@luca_filippa) reported
@HSBC_UK how can a customer raise a complaint? (please don't tell me via the website / app, I spent there hours today, unsuccessfully) Just need a simple email address.
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Roni Patel
(@unsociablemum) reported
@HSBC_UK any reason why the business app isn’t working?
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Jasmine Joe
(@jasminejoe265) reported
@vissvds4 @HSBC_UK It hurts. i got banned too, but thanks to SPEEDYRECOVERYTECH on IG who got my account back and it’s working fine
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Besiktas JK 🦅And Bristol City Fan
(@UK_BJK) reported
@HSBC_UK I’m a customer of yours, You’re shitting down banks and I’ve been on hold for 45 minutes with No answer and the app won’t let me change a standing order payment, It will only let me cancel it ;(
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Haala Red
(@Red_Glass1) reported
@HSBC_UK I'm trying to activate my new card but that automated service isn't working. Is it down or am I missing something?
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Dongargon
(@Dongargon9) reported
@HSBC_UK hi we sent a chaps payment this morning still not arrived at destination when will the system be working