Is HSBC down in London, England?
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The latest reports from users having issues in London come from postal codes EC4R.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (52%)
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Transactions (16%)
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Website (14%)
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Login (14%)
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Transfer (4%)
Live Outage Map Near London, England
The most recent HSBC outage reports came from the following cities: Southwark, London, Abbey Wood, Croydon, Hackney, Mitcham, Watford, Fulham, Harrow, Finchley, Surbiton, Enfield Town, Camden Town and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| London |
Transactions | |
| Abbey Wood |
Mobile App | |
| Croydon |
Website | |
| Hackney |
Website | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Majestic
(@MajesticFPL) reported
@HSBC_UK Where’s the option for yes I have and did ask and got told no they can’t help.
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Kezia Sinden 🌻
(@KeziaSinden) reported
@HSBC_UK how about telling me where I am in the queue? Even this inept government managed a webpage and YouTube channel dedicated to a queue. If your call staff are busy trying to fix their f**k up I might forgive you
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LOYAL UK #KTTI
(@LOYAL_UK1) reported
@HSBC_UK A lot happier now they've had their bonus caps removed. Trickle down faster in a crisis
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Ninja Pagan
(@psychoserial) reported
@HSBC_UK Hey I wanna change my bank, can you help me with that??? Hassle free you do all the work...
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Mandebvu🇿🇼
(@pappalodza) reported
Answer your flippin phones @HSBC_UK. What kind of service is this?
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Mark Lloyd
(@marklloyd80) reported
@HSBC_UK You shitehawks did everything you could to ******* over in the last financial crisis and weren't even slightly interested in helping,so forgive me for not asking for help you crooks
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RightBoob
(@LeftBoob3) reported
@HSBC_UK Bank? ... To Help? B... Please If there is nothing bank can benefity from, they Will Never help :)
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Ash Cox
(@AshhCox93) reported
@shewasmyfriend @HSBC_UK They’re trying to find out who pissed you off so they can look into it??? Why moan to them if you don’t want them to look into it ?? Also your credit limit reducing will be down to your inability to handle money not because of your salary.
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Legalponzischeme 🔶🇪🇺🏴
(@taxfraudhunter) reported
@HenryPryor @HSBC_UK There is a error. It’s 35%.
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ceecee🇨🇾
(@saidthe_boy) reported
@HSBC_UK Yes and they didn’t help