Is HSBC down in London, England?
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The latest reports from users having issues in London come from postal codes EC1N.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in London, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near London, England
The most recent HSBC outage reports came from the following cities: London and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website | |
| Fulham |
Login | |
| Barnet |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Cohen
(@RugbyBenCohen) reported
I have six outstanding complaints against @HSBC_UK and they currently take a minimum of eight weeks to reply. How is that going help with my current issue. Still no response!! #terribleservice #bullies
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@jpsyndrome
(@jpsyndrome) reported
@HSBC_UK since yesterday the kinetic app said it needed updating and could not log in. Now it just locks out everytime even after a call to unlock it.
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Poolsontour
(@Poolsontour1) reported
@HSBC_UK @Cambridge_Uni Very generous. Presume a similar announcement tomorrow in support of white boys.
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Lydia green
(@LadyLydiaMorton) reported
So @HSBC_UK mobile business banking app is still not working after crashing yesterday…what’s going on?!
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VampireDarklord
(@VampireDanklord) reported
@HSBC_UK WHY, in 2021, do I have to call up your service center to set up a direct debit between my bank to pay my credit card, only for the automated response to tell me to fill in the form, on the website, WHICH ONLY WORKS FOR HSBC BANK ACCOUNTS?!
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colm lonergan
(@colmlonergan) reported
@HSBC_UK @mariusfanu I use both first direct and HSBC and both apps haven’t worked since I am on iOS 15 development beta. Now beta 4 launched today and still not working. This is getting close to launch and you guys need to get it sorted
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ACCOUNT RECOVER💯💻
(@Franklincon12) reported
@abbieclarke94 @el_miguel @HSBC_UK I can to help retrieve your hacked /Suspended/Deactivated/Ban/ Account, Recovery Send me a private message
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davidkh001
(@davidkh001) reported
@HSBC_UK Slow development rate…. Speed up please…
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Sian Evans
(@Goodevansmedia) reported
Hi @HSBC_UK I need to speak asap to yr people who deal with LPAs (lasting power of attorney) for aged, ill & confused mother with HSBC bank account. Staff say the guidelines unclear so won't register! Pls help. It's now urgent to get LPA activated & put care package in place.
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Rafael.
(@meagradas) reported
So @HSBC_UK held a transaction I made because it was flagged as fraud in their system. The transaction was an easy bank transfer from my HSBC account to MY OWN Monzo account. Get your **** together, HSBC.