HSBC

Is HSBC down in London, England?

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The latest reports from users having issues in London come from postal codes EC4R and SW8.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in London, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in London, England 03/28/2024 09:20

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (14%)

    Website (14%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near London, England

The most recent HSBC outage reports came from the following cities: Wembley, Tower Hamlets, Ealing, City of Westminster, London, Islington, Fulham, Enfield Town, Camden Town, Finsbury Park, Southwark, Earlsfield, Watford, Kensington and Croydon.

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City Problem Type Report Time
United KingdomWembley Website
United KingdomTower Hamlets Mobile App
United KingdomEaling Mobile App
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Streeterrr Jessica Jade 🧜🏻‍♀️ (@Streeterrr) reported

    @JPWTL @HSBC_UK Appears everyone has an issue. Online banking not working either and people having trouble to pay for things

  • YogaBear2 Jakki B (@YogaBear2) reported

    @HSBC_UK I am having trouble logging into your app?? Error message says you can't access my accounts. Do you have any advice to offer app users about this?

  • Sunshinebutt69 Thatblondeprincess (@Sunshinebutt69) reported

    @Natalie60558101 @HSBC_UK I have it too on the app, can't login online either apparently my account doesn't exist

  • JPWTL Jacob Powell (@JPWTL) reported

    @HSBC_UK is your internet banking down? Can’t view my accounts on the app

  • thesahilshah Sahil (@thesahilshah) reported

    @HSBC_UK The mobile banking is showing an error and not loading my accounts. I want to activate my new credit card but can't do this because of this issue. I called the 24 hour phone line to activate the card but the message says the line is not open. Extremely frustrating.

  • darcymae94 Kelli Louise 💜 admire me vip (@darcymae94) reported

    @HSBC_UK getting error code API_103 what does this mean x

  • clairem64896406 claire maynard (@clairem64896406) reported

    @HSBC_UK my banking app and online banking have been down for several hours, can you help?

  • BatemanTom18 Tom (@BatemanTom18) reported

    @HSBC_UK mobile banking down 🤨

  • MarkSquires_ MΛЯK 🇪🇸🇪🇺🇬🇧 (@MarkSquires_) reported

    @HSBC_UK what is Error Code API_103 on the mobile app? I can't access my UK account.

  • Maribellmouse Marianne (@Maribellmouse) reported

    @HSBC_UK hi is your business banking app down? I am having trouble accessing my account, it won’t load. Could you let me know if this is being dealt with?