Is HSBC down in Croydon, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Croydon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent HSBC outage reports came from the following cities: Dorking and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking |
Login | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan Sevastru
(@sevastrus) reported
@HSBC_UK I spoke to 4 customer representatives who ALL tell me the money SHOULD be there but none could help. I was told that someone will call and explain where the mistake was. No calls yet..Plus, That is NOT what I want. I want the money back… @TheFCA
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Clydachjack
(@Swanseajack71) reported
@HSBC_UK Hi, I've been trying to set up my elderly parents with online banking, they have been sent a physical security key, inside it says log in on your site and follow instructions, we do that but then it says to use a digital key, how do we use the physical key?
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LeeBod
(@LeeBodenham) reported
@HSBC_UK very frustrated with your mobile check deposit service as the app is unable to take a picture after multiple attempts 😡 Having to travel to branch now
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Kerry Hearsey MBE
(@KerryhearseyMBE) reported
@HSBC_UK I have been trying to contact you for two days with no luck. I am happy to email?!? It is a credit card query can somebody please help!!! You make things very difficult to get assistance
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taz
(@wantyourbicycle) reported
@HSBC_UK terrible customer service, on telephone banking trying to make a a complaint and people kept passing me to the next department! I was on the phone for 51 mins without anyone telling me what they were going to do.
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michael griffiths
(@mickgriff1950) reported
@HSBC_UK Will you please explain to me why have you taken the counter service out from Chesterfield and not installed any more machines. It's chaos waiting to pay cash in with only one machine
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK My local branch, with counter service was walking distance, now it's over 7 miles away thanks. And apparently the nearest coin deposit machine is a mere 30 miles away. So how do you suggest I get these coins paid into my account please? Will you pay for my petrol/parking?
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK So what do I do with the coins please? And if HSBC are going to remove staff/counter service and replace them with machines why isn't there a coin deposit machine in these branches please? I'm all for online banking but you have to accept that some things can't be done online
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JMoneyPH
(@JMoneyPH) reported
@HSBC_UK so i changed my address via the website..would that be reflected on my @PayPalUK account as well? Coz i need to buy something but the address should be the same it says..
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Cybersecurity_Researcher
(@CyberSecurity_R) reported
@emilienaomisilk @HSBC_UK Kindly send me a DM via @Cybersecurity_R or +1 925-412-1391 to help you recover your hacked/locked account and also resolve all accounts issue.