Is HSBC down in Croydon, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Croydon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (46%)
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Transactions (20%)
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Login (12%)
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Website (11%)
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Transfer (10%)
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Withdrawals (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Hounslow, Wembley, Islington, Northolt, Wandsworth and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| Wembley |
Transfer | |
| Wembley |
Transactions | |
| Islington |
Transactions |
Community Discussion
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HSBC Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK I've been without #InternetBanking since 29th March - due to a problem created by #HSBC in the update to the #MobileBanking app The issue was passed to IT, with no Ref No, other than the complaint I raised, due to lack of communication Even your phone lines are dreadful
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Jim
(@spacefishing) reported
Trying to log into your mobile app @HSBC_UK to set up my digital authentication cannot get through. "Service unavailable Error in getting communication details from the business service : SYS_0004" Your status page says no issues so how come I can't proceed?
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Squelch Design
(@squelchdesign) reported
@HSBC_UK Your AI chat bots don't work, chat operators are offline, and after >1/2 hr on phone you hung up on me before answering. Absolutely appalling service. I just need a new fob sending, it shouldn't be this difficult. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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TinOfPins
(@TinOfPins) reported
@HSBC_UK can't log into app at all, just constant "an error has occurred while processing your request". Can get login code for web ok, but can't log into app. Is there an issue?
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Tim Street
(@Tims_Pants) reported
@HSBC_UK Can't login to the app on iOS 15.4.1. Does your app support this or is it broken and needs you to issue a fix again? Can't access accounts any more as I need the app to even use a PC, so I'm completely locked out.
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ClaraBM
(@clarabm1) reported
@HSBC_UK @HSBC it’s a shame you don’t actually have any interest in helping your customers. Appalling attitude and failure to assist a customer who has banked with you in a personal and business capacity for 52+ years ……..
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jess
(@LilPIX15) reported
@Matthew_Leyshon @HSBC_UK Are you randomly being charged twice for things? I am also having this issue if so
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kerry ritz
(@kerryritz) reported
@HMRCgovuk sent me a tax refund by cheque (despite paying online); @firstdirect has a maximum limit for depositing cheques by mobile; both self-service machines at @HSBC_UK bank branch were closed for maintenance. Had to queue at teller to pay-in the cheque. Epic #fail
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NMM
(@NATCROFT1) reported
@HSBC_UK @CostaCoffee 1/3 Hi just wondering if there is an internal problem with using the Costa app? I use the click and collect function almost every week day and every single time I have to enter a verification passcode via text message from the bank. There has to be a