Is HSBC down in Croydon, Greater London, England?
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The latest reports from users having issues in Croydon come from postal codes CR0.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Croydon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (71%)
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Website (10%)
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Login (8%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent HSBC outage reports came from the following cities: Newham, Croydon, Redhill, Thornton Heath, London, Islington, Cricklewood, Wembley, Tower Hamlets, Ealing, Dagenham, City of Westminster, Fulham, Camden Town and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Mobile App | |
| Croydon |
Mobile App | |
| Redhill |
Mobile App | |
| Thornton Heath |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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code4578i
(@code4578i) reported
@HSBC_UK Hello. My current account opened on 19-Oct, received card on 22-Oct. Activated on phone on the same day. Made first deposit on 26-Oct. However I didn't receive Telephone Banking Security Number. Please assist. I need to access mobile banking.
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KIM
(@KIMYV) reported
@HSBC_UK Iphone 6 ios 12.5.5 when you click on the hsbc app it loads for about 10 seconds and crashes. please see alot of reviews on iphone app store with the same issue. Something needs to be done about this asap by the app developers
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Marcel Douglas
(@MarcelDouglas18) reported
@HSBC_UK Thank you! The HSBC app is just stuck on the loading screen once I log in. I tried logging in the website and that also doesn't load sorry didn't catch the error msg
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Aaron Roach Bridgeman
(@ARoachBridgeman) reported
Disgusted & Disappointed in @HSBC_UK as a customer of over 20 years. KMFT
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van bon nguyen
(@vanbonnguyen) reported
@HSBC_UK The truth is Hsbc phone business have problem with iPhone and customers have no choose as wait
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Hailey
(@TheGamingaFail) reported
@HSBC_UK I tried via the Asda app, which didn’t work. It’s updated to the current release. It worked on the website however. The phone is the iPhone XR, model number MT2G2LL/A194 software version 14.6
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Hailey
(@TheGamingaFail) reported
@HSBC_UK @AsdaServiceTeam Not sure who to tag for this, I was trying to order on the app, and the payment confirmation where it gave an option of using Hsbc app or a one time passcode wouldn’t respond to my input. I eventually got it to work on the website.
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Ryan Wibisono
(@ryan_wibisono5) reported
@HSBC_UK sort out your “incorrect 3ds” ****
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Nicola Davenport
(@FeelgoodContent) reported
Massive #fail from @HSBC_UK as it wants to confirm my banking app log in using an email address that is not mine nor has ever been mine, and that is apparently impossible to change either by me or staff via phone. Unsafe and utterly useless #AvoidHSBC
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Adam
(@AdHunter1984) reported
@UselessRunner @HSBC_UK It's truly awful. Infinitely worse, in terms of being user friendly and how it looks too.