HSBC

Is HSBC down in Croydon, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Croydon come from postal codes CR0.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Croydon, Greater London, England 04/04/2025 03:15

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (14%)

    Website (14%)

  4. Login (14%)

    Login (14%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Croydon, Greater London, England

The most recent HSBC outage reports came from the following cities: Southwark, London, Abbey Wood, Croydon, Hackney, Mitcham, Redhill, Fulham, Surbiton and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Mobile App
United KingdomLondon Transactions
United KingdomAbbey Wood Mobile App
United KingdomCroydon Website
United KingdomHackney Website
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MajesticFPL Majestic (@MajesticFPL) reported

    @HSBC_UK Where’s the option for yes I have and did ask and got told no they can’t help.

  • KeziaSinden Kezia Sinden 🌻 (@KeziaSinden) reported

    @HSBC_UK how about telling me where I am in the queue? Even this inept government managed a webpage and YouTube channel dedicated to a queue. If your call staff are busy trying to fix their f**k up I might forgive you

  • LOYAL_UK1 LOYAL UK #KTTI (@LOYAL_UK1) reported

    @HSBC_UK A lot happier now they've had their bonus caps removed. Trickle down faster in a crisis

  • psychoserial Ninja Pagan (@psychoserial) reported

    @HSBC_UK Hey I wanna change my bank, can you help me with that??? Hassle free you do all the work...

  • pappalodza Mandebvu🇿🇼 (@pappalodza) reported

    Answer your flippin phones @HSBC_UK. What kind of service is this?

  • marklloyd80 Mark Lloyd (@marklloyd80) reported

    @HSBC_UK You shitehawks did everything you could to ******* over in the last financial crisis and weren't even slightly interested in helping,so forgive me for not asking for help you crooks

  • LeftBoob3 RightBoob (@LeftBoob3) reported

    @HSBC_UK Bank? ... To Help? B... Please If there is nothing bank can benefity from, they Will Never help :)

  • AshhCox93 Ash Cox (@AshhCox93) reported

    @shewasmyfriend @HSBC_UK They’re trying to find out who pissed you off so they can look into it??? Why moan to them if you don’t want them to look into it ?? Also your credit limit reducing will be down to your inability to handle money not because of your salary.

  • taxfraudhunter Legalponzischeme 🔶🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@taxfraudhunter) reported

    @HenryPryor @HSBC_UK There is a error. It’s 35%.

  • saidthe_boy ceecee🇨🇾 (@saidthe_boy) reported

    @HSBC_UK Yes and they didn’t help