Is HSBC down in Banstead, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banstead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Banstead, Surrey, England
The most recent HSBC outage reports came from the following cities: London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Student Support System
(@StudentSSSUK04) reported
@HSBCUKBusiness @HSBC_UK @HSBC I would like to express my difficulty due to my HSBC UK Account which got freeze on 29 May'21. I'm following up with review team & customer care & visited Borehamwood Branch Manager Mrs. Sonia Shah, still having trouble to access my account. HELP!!!
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Simone Clarkin
(@simone_clarkin) reported
Good afternoon @HSBC_UK I have tried to contact you by phone, but as I don’t have an account with you I can’t do this. I would like to speak to someone about an internet payment I made to an HSBC account in error. Thank you
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Student Support System
(@StudentSSSUK04) reported
@CanaraHSBCOBCLI @HSBC_UK is not helping me out. Please help me!!!
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amanda
(@manda66) reported
@Eastreadingcom @HSBC_UK Honestly these opening restrictions and indeed closures are causing huge problems for people who for many reasons can’t use internet banking and can’t drive. In Caversham we used to have a full compliment of banks but now all gone and building societies.
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Hong Kong Watch
(@hk_watch) reported
@amcarmichaelMP says UK has sent all the wrong signals to China and that has led to the current crisis in HK. Calls on the Government to support the BBC in China & asks the Government what it is doing to respond to @HSBC_UK @StanChart support of the National Security Law.
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turks
(@jturks7) reported
@HSBC_UK hi - can you give me a direct line for customer services in the UK? been put on hold & then cut off multiple times trying to resolve a simple query
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Tay #BlackLivesMatter
(@txylxrr) reported
Applaud @HSBC_UK for working with Shelter to provide bank accounts to those with no fixed address. About flippin’ time. 👏🏻
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Sally Dawes
(@DawesSally) reported
@HSBC_UK are happy to take your money, but are making it extremely difficult for you as the customer to contact them. They can’t keep blaming Covid for their bad service....
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Willow Colios
(@willowcolios) reported
@nw_nicholas @ChrisTMarsden I was charged loads of compounded overdraft fees back in the 00s. I’ve not heard anything about any compensation . (IE I wasn’t over my limit, but fees from @HSBC_UK Kept putting me over my limit.) Things have improved but for a while it was an impossible and stressful cycle.
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Harry Nona
(@MxHarryNona) reported
@HSBC_UK Okay I am confused why this is part of the policy as original issue was cost of new ID around £20-£75 but enrolling a deed poll is £40+ so I don't understand how this policy helps people who have changed their name.