Is HSBC down in Banstead, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banstead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (52%)
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Transactions (15%)
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Website (14%)
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Login (14%)
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Transfer (4%)
Live Outage Map Near Banstead, Surrey, England
The most recent HSBC outage reports came from the following cities: London, Southwark, Croydon, Mitcham, Redhill, Fulham and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Southwark |
Mobile App | |
| London |
Transactions | |
| Croydon |
Website | |
| London |
Transactions | |
| Mitcham |
Transactions |
Community Discussion
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HSBC Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Smith In The Shade
(@thebeckysmith) reported
@claireW2023 @HSBC_UK @HSBC Getting the same code, phone number is down and website can't pull my accounts, gonna get charged for a couple of bills due out today. Keep getting directed to a website that's definitely not open 24 hours today. Feeling spooked about them having my money.
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Wee Lynn
(@WeeLynnU) reported
@HSBC_UK I gather the apps not working for bill payments. Any chance we get an update? Mob Chat quoting 90 mins for someone to speak to.
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Chantelle Ladeinde
(@ChantelleLadei2) reported
@HSBC_UK can you get your app fixed please, been trying to access my account for nearly 2 hours!!!
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Sophie Newton
(@PinkSophs) reported
@HSBC_UK Very annoying that your website states there are no problems when over 5000 people have reported problems. I can’t access my accounts or use my cards! 😡
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Danny midani
(@Dannyuk66) reported
@HSBC_UK is your system down
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flaura and fauna 🌱🇺🇦💙
(@sew_withtheflow) reported
Hi @HSBC your @HSBC_UK team needs to immediately address the current app and payments issue. Thousands with no access to their money.
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craven
(@tombstone3146) reported
@HSBC_UK can some one please tell me what's going on with the hsbc app I have been trying to log in and I get an error message api_103
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Larisa.Furcea
(@LFurcea) reported
@hannah_pinnock @HSBC_UK Hey same here, I can log in but can’t acces my account omg I m so happy it s an error and not my account being hacked or suspended
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Mahaveer Munoth
(@MahaveerMunoth) reported
@HSBC_UK mobile app and online banking both failing with error messages API 103 error since 20:00 hrs. While the status page says all services are up and running. Can you please confirm if any issues and by when service can be up?
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Mollie Mills
(@Molliebobs27) reported
@HSBC_UK Why isn't online banking working? Loads of us are concerned about our money!!