Is HSBC down in Banstead, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banstead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent HSBC outage reports came from the following cities: London, Croydon, Redhill, Thornton Heath, Fulham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Croydon |
Mobile App | |
| Redhill |
Mobile App | |
| Thornton Heath |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Jones
(@susjjones) reported
@HSBC_UK Hi, I have tried calling several times to get clarification regarding the no fixed address service and nobody on the calls can help me. Can you please give me a number so I can speak to someone who knows about your service
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Bev
(@bevledwards) reported
@HSBC_UK Yes I can see all my account info but when I’m trying to create a QR code it says I’m not connected to the internet but I clearly am as I can access all the other areas of the app
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Jack Rose
(@Jack_Rose_2210) reported
@HSBC_UK your app is a joke. I can’t log in. And you’re harassing me for £200 when your bank launders money for drug lords? Bit annoying tbh xox
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Jason
(@Shield_Writer) reported
@HSBC_UK How difficult is it for your employees to take responsibility for issues from beginning to end?
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Susan Jones
(@susjjones) reported
@HSBC_UK I am still on hold. When I get through nobody knows what I’m talking about. Can you please give me a number to call to discuss you no fixed address service
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Susan Jones
(@susjjones) reported
@HomelessLink I wondered if you could help me. Do you know how a charity can register with HSBC to be a partner charity to support the HSBC’s No Fixed Address service. I can’t seem to get through to anyone @HSBC_UK
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Matt Gough
(@goughieee6) reported
@HSBC_UK is the app and website down? I can't login! Keeps saying error when trying to.
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Carys Burke
(@BurkeCarys) reported
@HSBC_UK - is the app not working? I haven’t been able to access my account all day
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Bev
(@bevledwards) reported
@HSBC_UK need help please re: hsbc app. Keeps saying no internet when trying to add new device - who can I contact
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Mo
(@HitchinSquare) reported
@HSBC_UK Sent an email to this email, but as expected, nobody gives a **** so you guys are just making others fool when you know your colleagues are lazy bustards who cannot be bothered in looking into the complaints. Shame on, you guys!! I wish FCA would issue another huge fine.