Is HSBC down in Banstead, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banstead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (59%)
-
Website (18%)
-
Login (18%)
-
Transactions (3%)
-
Transfer (3%)
Live Outage Map Near Banstead, Surrey, England
The most recent HSBC outage reports came from the following cities: Dorking, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking |
Login | |
| London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
-
David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
-
Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
-
Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
-
MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Shahid Siddique
(@ShahidSiddique) reported
@HSBC_UK I’m having issue for last 1 year my CC account is not linked to online banking & I can’t check, track & pay. I didn’t receive any statement last month & I was told it was due to the RoyalMail strike & have no clue the payment amount & the due date. Tired calling support
-
ed francis
(@pompeyhedge) reported
@geekmasterflex @HSBC_UK Sorry to hear that. I think it's only s21 ultra phones. Luckily I have a spare phone, but still not working on this one.
-
Matt U
(@matturbanowski) reported
@HSBC_UK I keep getting the error message "We're sorry, this service is temporarily unavailable. Please try again later." when trying to transfer money. Happened yesterday, and thought that now it is a working day it would work but it still doesn't.
-
Colin Bell
(@ColinBellHSBC) reported
@Funktion182 @HSBC_UK Staff online and in person are always prepared to help out customers whatever the matter, although sometimes we need more proof of address, I would recommend contacting HSBC customer support.
-
Roni Patel
(@unsociablemum) reported
@HSBC_UK In fact I have had zero help when raising this last month
-
Pete Wylie is WAH!🌟
(@petewylie) reported
.@HSBC_UK Could you please use your famed contacts with UK tax authorities to explain that my tax return will be late because I can't access my .@HSBC account to see my statements. Months of this, and no viable solution. Absolutely AWFUL! #HSBC
-
Stu Firth
(@firth1985) reported
@HSBC_UK Hi Laura. I am an HSBC customer that’s the confusing thing!
-
megan🖤
(@Megan_Pye) reported
@HSBC_UK why do your customer service agents on the app chat ignore customers? Seriously so unimpressed
-
Roni Patel
(@unsociablemum) reported
@HSBC_UK This happen to me now. Pls help
-
Jordan Farnes 🌙
(@JaffaCookies) reported
@HSBC_UK No I didn't. Because you're declining all my online payments. I'm all over better security but if I can make any purchases, what's the actual point? Giving me some copy 'n paste about new checks for EU/Regulations is dandy but doesn't help me I want to change banks at this rate