Is HSBC down in Banstead, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banstead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Website (22%)
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Transactions (14%)
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Login (10%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent HSBC outage reports came from the following cities: London and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Transactions |
Community Discussion
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HSBC Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Anneka Wall
(@AnnekaWall) reported
@HSBC_UK API_103 error code, I have 1.5 hours to complete my Tesco shop or I lose it (took me ages to complete) not happy, what is going on, why can’t anyone access their money?
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Anna Randles
(@RandlesAnna) reported
@HSBC_UK Whats happening with your mobile banking app, HPI_103, I can't access my acounts or pay for things with my card...
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xxxmoneypennyxxx
(@xxxmoneypennyxx) reported
@AnnekaWall @HSBC_UK We are in the same position - will lose my Saturday slot 😭 I guess it’s 1st world problems but a concern for those that need to pay for something very urgent but can’t
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Haydar 🏴☘️
(@phat_Supr3m3) reported
@HSBC_UK Come on lads fix your servers smh
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Dark Knight
(@DarkKnight0719) reported
@HSBC_UK Global transfers between my HSBC accounts are not presently working on both of the online banking and the app platforms! This is infuriating! This needs to be fixed immediately.
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Vivi⁷ (rest)
(@noodlekooo) reported
@claireW2023 @HSBC_UK @HSBC I got the same nearly **** myself. Can't even log on the website
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Cam
(@47PDR) reported
@HSBC_UK your entire banking system is down!
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Traveler3468
(@kattasandeep19) reported
@HSBC_UK This is the first friday in the month and people get paid during the end of the month, and your app is down and nothing to indicate what’s the problem and no comms at all, i am not going to rely you on ever again. @StarlingBank can we trust you? If yes i will be moving.
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Doubtit
(@Doubtit13) reported
@hannah_pinnock @HSBC_UK Same here. App not working
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Naz Rahimi
(@NazRahimi) reported
@HSBC_UK your app is down, can’t see accounts what is ‘Error API_103’