HSBC

Is HSBC down in Bromley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bromley, Greater London, England 05/26/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (22%)

    Website (22%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Golders Green, Southwark and Abbey Wood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Watsley Jay Watson (@Watsley) reported

    @HSBC_UK @grover_liam It's not just this bank, many bank branches have closed over the years and the ones that are left many are directing customers to self service machines and suggesting the Post Office for transactions.

  • merikenmarcel merike van der merwe (@merikenmarcel) reported

    @HSBC_UK Hi Desi I tried to do a card payment at the shop and it is not working. My card is now also not working.

  • bensowerby Ben Sowerby (@bensowerby) reported

    @HSBC_UK @AnaVitiello Rather than telling everyone to uninstall and reinstall the app, why don't you just fix the problems. #Terrible #hsbc

  • moira_gill Moira Gill (@moira_gill) reported

    @HSBC_UK pick up your phones ! Dreadful service ! Holding now for over 45 minutes for the so called ! Fraud department !

  • LisaGor41916167 Lisa Gordon (@LisaGor41916167) reported

    Tried to change my name at @HSBC_UK. Website says just bring in your marriage certificate! I get there and they need photo ID too. Bank card won’t do. WASTE OF MY TIME. Surely the website should state that clearly. #HSBC #misinformation

  • bansalroh Rohit Bansal (@bansalroh) reported

    @HSBC_UK my internet banking has been disabled and can’t able to connect customer care. Please help

  • sara4pete Sara West (@sara4pete) reported

    @HSBC_UK awful service. Go to Bournemouth branch which states full service. Wait 25 minutes in a queue to be told I can’t withdraw cash from a charity account. Maybe don’t advertise full services when that is a lie! #wasteoftime

  • antony_deaves Antony Deaves (@antony_deaves) reported

    @livekylie @HSBC_UK I’m having this issue and well, it happened on the last iOS update as well, had to delete and re install, job for tomo

  • ChairmanPipes Conference Chair, Plastic Pipes Inside Buildings™ (@ChairmanPipes) reported

    🧵We made the awful mistake of opening a €-denominated business account with @HSBC_UK, so we could accept payments made in €. Since that rarely happens, the account is rarely used, but it had a sizeable amount in it (€thousands). Suddenly, it disappeared from Online Banking >

  • chickencam467 Liz ellis (@chickencam467) reported

    @HSBC_UK She spent 45 minutes on the phone yesterday to them and was eventually told that she was entering the code too slowly, which I’m sure is not the case. I feel that she and others with card reader issues are being patronised and let down