HSBC

Is HSBC down in Bromley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bromley, Greater London, England 02/14/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Bromley, Greater London, England

The most recent HSBC outage reports came from the following cities: Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexleyheath Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomNewham Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • _aaroncater_ Aaron (@_aaroncater_) reported

    @HSBC_UK guess I’m being ignored AGAIN. What crappy service think I’ll switch for a bonus

  • AdleyRobert Robert Holmes (@AdleyRobert) reported

    @HSBC_UK I'm trying to notify you of travel plans and it's impossible. Help! I want to use my debit card in Holland. The automated links your bots provide don't work and neither do the chat options, they've got going in circles

  • KiwiChick91 Chris Offord (@KiwiChick91) reported

    @HSBC_UK I have been trying to contact you for nearly an hour to stop my card due to a scam. Still waiting on the Ph and online keeps telling me to use online banking which I don't have. Absolutely useless service.

  • AlisonDevonish Alison Devonish (@AlisonDevonish) reported

    Oh dear - @HSBC_UK you are a big let down!!! Why is it so difficult to register a POA - when someone vulnerable needs help - you are so dismissive of providing help - your branch at Basildon has the worst customer service I have seen for a very long time!!

  • ConnorRuth3 Connor Ruth (@ConnorRuth3) reported

    @HSBC_UK On your website when I log into you app it says "something went wrong"/

  • stevejbudd Steve (@stevejbudd) reported

    @HSBC_UK I’m abroad, locked out of my banking app so can’t use that. Can’t log on to online backing because I can’t generate a code from my app. Can’t access my money, how am I ment to explain this at a business meeting Thursday?

  • byefelicialiu Bye Felicia (@byefelicialiu) reported

    @HSBC_UK having issues with Amazon payments 3 times in a month. Messaged customer service, 6 hours until you replied. Amazon tries to charge again, you decline again. Not even debit card is going through. Had to use another credit card. Means, cancelling with HSBC. What a joke!

  • IslamSaif1a Saiful Islam (@IslamSaif1a) reported

    @HSBC_UK totally useless banking and transfer services and even worse Indian customer services. Never a UK support person, even for call escalation. Just had an Indian support staff hang up on me after I asked if they were based in India. That was after call back and 10min wait

  • ihavemoretosay Vin (@ihavemoretosay) reported

    @HSBC_UK I'm a new credit card customer. I have had the worst service from branch, telephone, and chat.

  • lottieloulappin Lottie Lappin (@lottieloulappin) reported

    @HSBC_UK anyone else not able to log in? My app won’t function and the website says my username doesn’t match HSBC records?!