HSBC

Is HSBC down in Bromley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bromley, Greater London, England 04/10/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (15%)

    Transactions (15%)

  3. Login (14%)

    Login (14%)

  4. Website (13%)

    Website (13%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Bromley, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Southwark, Abbey Wood, Croydon, Hackney, Mitcham, Redhill, Fulham and Camden Town.

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City Problem Type Report Time
United KingdomLondon Login
United KingdomSouthwark Mobile App
United KingdomLondon Transactions
United KingdomAbbey Wood Mobile App
United KingdomCroydon Website
United KingdomHackney Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • taralfie Shazla (@taralfie) reported from Walsall Wood, England

    Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace

  • bat1150gs Adam West (@bat1150gs) reported

    @HSBC_UK The app had been working for a few weeks but following the latest update it stopped working again, this should be a priority for development team surely?

  • Liberation2005 Alan Smith (@Liberation2005) reported

    @iPoof @nicfrb @HSBC_UK I have also installed IOS 15 beta 8 today and the HSBC app still does not get past the splash screen. I am on an iPhone 12 Pro Max. I am not like some, so emotionally invested in it not working that they complain an app is not working on an OS that is not fully operational.

  • noellyt73 Noel Tilbrook (@noellyt73) reported

    @HSBC_UK If your going to close all the branches local to me, and direct your customers to contact by telephone, can you please staff these lines sufficiently to meet customer demand. 90 minutes on hold, and unable to get through. #hsbc

  • dripizzle Drizzle (@dripizzle) reported

    @eddieclarke96 @HSBC_UK @ylihao Yeah, kind of important I would say.. especially given that the app is essentially needed to log in through a browser.

  • iPoof *iJabbed* (@iPoof) reported

    @eddieclarke96 @HSBC_UK @bat1150gs Was told last week there would be a fix this week. It had been working fine up until you updated the app last week. The final release of iOS 15 could be next week. You need to update the app this week please!!

  • oisoli Soli (@oisoli) reported

    @HSBC_UK It’s actually mad how slow this has been and your system is kinda broken cos you can’t bank on a browser without a code generated within the app. Massive amounts of improvements need to be made here. Useless

  • Iaineheath Iain (@Iaineheath) reported

    @HSBC_UK Any update ? @HSBC_UK whilst the twitter responses are prompt seem tkk on be taking a long time to fix the app?

  • pangwing pangwing (@pangwing) reported

    @JamesFlanderss @HSBC_UK @MoneySavingExp Finally some acknowledgement of their failed processes! We went with NatWest and are up and running. Our experience with HSBC has definitely put me off ever banking with them again. Just the stress of trying to get a sensible resolution through their "support" was enough for me!

  • jez76uk Jez (@jez76uk) reported

    @HSBC_UK still no access to internet banking on my phone and can’t access your web version as I need the app to generate a code. How much longer for this to be fixed?