HSBC

Is HSBC down in Bromley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bromley, Greater London, England 12/26/2024 19:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Login (14%)

    Login (14%)

  3. Transactions (8%)

    Transactions (8%)

  4. Website (8%)

    Website (8%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Wandsworth, Newham and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transfer
United KingdomLondon Transfer
United KingdomWandsworth Website
United KingdomNewham Mobile App
United KingdomLondon Mobile App
United KingdomTower Hamlets Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • AlexRM Alex (@AlexRM) reported from Victoria, England

    @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • vc61 MrsMartyn (@vc61) reported

    Someone has opened a bank account using my address. I have tried reporting it to @HSBC_UK but the twitter chat says they can’t help, the phone line has a recorded message saying they’re too busy to take calls and the text message only works if you’re a customer (I’m not) 🙄

  • t1do2001 Daniel O'Keefe (@t1do2001) reported

    @HSBC_UK "There's a problem connecting to our servers" whenever I open the app it doesn't load

  • chongma Matthew Broadhead (@chongma) reported

    @HSBC_UK hi, I'm on Android and the app crashes every time I try to log in. I cleared the data and cache but it still doesn't work. I even removed and reinstalled.

  • chloe162015 chloe (@chloe162015) reported

    @HSBC_UK I have a joint account but the tsn doesn’t seem to be working for the jointee

  • elegantthym Elegantthym (@elegantthym) reported

    @musicayamor @HSBC_UK Try @chistianmusa now to fix your account immediately

  • MarcelleGibson1 Marcelle Gibson (@MarcelleGibson1) reported

    @HSBC_UK unable to transfer to a new payee. Error 305

  • mav_wan CR (@mav_wan) reported

    Why is it so tough to open a Business account with @HSBC_UK? It's been more 20 days we have trying to open an account. There is no physical or phone support Only option is through Chat. The agent on the other end doesn't seem to have any idea of what are our requirements?

  • mateox65099347 mateox (@mateox65099347) reported

    @HSBC_UK when do you plan on adding ios16 support???

  • chongma Matthew Broadhead (@chongma) reported

    @HSBC_UK Thanks for the quick reply. It started working again after I had sent the message.

  • Alan_Howell Alan Howell (@Alan_Howell) reported

    @HSBC_UK What is happening about me getting access to MY business account as it is now 2 months since this farce began and I have no income. I’ve received no recent correspondence via email, text or call. Please update me immediately.