HSBC

Is HSBC down in Bromley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bromley, Greater London, England 11/21/2024 16:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Login (14%)

    Login (14%)

  3. Transactions (7%)

    Transactions (7%)

  4. Website (4%)

    Website (4%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Bromley, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Newham and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomNewham Mobile App
United KingdomLondon Mobile App
United KingdomTower Hamlets Mobile App

Community Discussion

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HSBC Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 57AndrewH AH HA (@57AndrewH) reported

    @HSBC_UK been on hold for 27 minutes already. Your telephone banking is awful. Why is it so difficult? 😥

  • wintersprinter Wintersprinter (@wintersprinter) reported

    Waiting for an @HSBC_UK agent on telephone for half an hour now - and I’m inside a branch where nobody seems able to help. Thank God my main account is with @santanderuk

  • connorandsource Connor and the Source (@connorandsource) reported

    @HSBC_UK I've been trying for weeks to contact an agent. You either don't answer the phone or don't reply to the support chat. Shameful.

  • ktmcg_xo katie (@ktmcg_xo) reported

    @HSBC_UK worst customer service yikes

  • vicky_wilkes85 Vicky (@vicky_wilkes85) reported

    @HSBC_UK I wasn’t aware the that my local branch has been closed down (Merry Hill) where am I supposed to pay money into my account where the nearest branches all close at 4.30pm and closed on Saturday. What an absolute joke for people who work.

  • whoeversheis80 sally (@whoeversheis80) reported

    @HSBC_UK I did message two days back and you didn’t bother to respond. Awful.

  • Adarak9 Adarak (@Adarak9) reported

    @HSBC_UK im outside the uk for 6months. My online banking has been suspended. I have no capacity for international calls. HSBC India says they won't help. I need to acsess my money urgently. What do i do..

  • SarahSanders58 Sarah Sanders💙 (@SarahSanders58) reported

    @terryelaineh1 @tsmiggy @HSBC_UK So sorry Tony. So often you hear promises that they will get it right in future but these problems still carry on. Look after yourself.

  • keepof4worlds James Harvey 🏳️‍🌈 (@keepof4worlds) reported from Lodsworth, England

    @HSBC_UK No. I don’t want you to resolve this out of the spotlight. You already have customer care people trying to do that. I’d like you to resolve it here, in public.

  • retlasv Victoria Salter (@retlasv) reported

    Clearly @HSBC_UK are trying to stop people using their actual branches. Half hour wait so far to talk to someone cos there's no counter service...