Is HSBC down in Bromley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bromley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (17%)
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Login (14%)
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Transactions (13%)
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Transfer (1%)
Live Outage Map Near Bromley, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Golders Green, Southwark, Abbey Wood, Croydon, Hackney and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Golders Green |
Mobile App | |
| London |
Login | |
| Southwark |
Mobile App | |
| London |
Transactions | |
| Abbey Wood |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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notsyor
(@notsyor) reported
@HSBC_UK Wow I don’t know what to say. It’s a new account and don’t have log in details because I don’t have a card
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Ruth Gardner
(@Ruthie_1984) reported
@HSBC_UK It's personal and I have spent so much time on the phone to you but nobody can help. You have sat on information I provided to you over a week ago and want me to go out to branch again with a newborn so I can access my money because you won't do anything
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@RJCC
(@RJCC2020) reported
@HSBC_UK WhT if you need help on the phone with our being cut of so we can have our funds transferred to our new account we have been waiting over four months
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Sue Hill
(@suehill77) reported
from
Leeds, England
@HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK The current error message is server unavailable somehow on earth can you reset the password if you can't conect, this is shambolic
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notsyor
(@notsyor) reported
@HSBC_UK Wow I don’t know what to say. It’s a new account and don’t have log in details because I don’t face a card
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Maha Zahra
(@MahaZahra) reported
Its been nearly 3 weeks opening my new account. I still cant log in to my online banking because i ve not received phone banking number. I called last week and they cancelled old number and issued me a new one which is still not arrived. Absolutely shocking start with @HSBC_UK.
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Clive Best
(@clivehbest) reported
@HSBC_UK After using HSBC on-line banking for many years I am now locked out on any device - iPad, and my laptop. All give "GSA System error" I cleared all cookies and page caches but it makes no difference. Why and how to resolve?
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Stephanie Howard
(@sm_howard1) reported
@HSBC_UK so I just updated the app on both phones and the ‚generate code‘ is completely missing. Please help, this is terrible service
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Mike Smith
(@SmithLondon) reported
@HSBC_UK Hi I'm having issues with your updated App. It didn't recognise my password, had to reset, and now seems to log me out after a few seconds. Also seems to load very slowly. What's going on?