Is HSBC down in Bromley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bromley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Bromley, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Redhill, Fulham, Abbey Wood, Southwark, Camden Town, Newham, Golders Green and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Login | |
| Redhill |
Mobile App | |
| London |
Transfer | |
| London |
Mobile App | |
| Fulham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie 🌹
(@tearose68) reported
@HSBC_UK I have telephoned and been told there is an issue with iOS 12 on iPhones. Apparently your engineers are working on a new version of the banks app. I have uninstalled and reinstalled the app and am now waiting a couple of days while it get sorted.
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Rosie 🌹
(@tearose68) reported
@nippa77 @satnag123 @HSBC_UK I was told to uninstall and reinstall. Still didn’t work so then they told me there IS an issue with there app and the iOS 12 update on iPhone. Apparently they are trying to find a fix. Meanwhile we are in limbo.
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Emma 😷💙 #FBPE 🏴🇪🇺 #rejoinEU
(@boggler99) reported
@HSBC_UK I found one of your customer’s debit card on the beach, what should I do with it? Hand to police, branch or destroy? Please advise.
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Eva Ernstzen
(@EvaaaGrace) reported
@HSBC_UK After sitting on hold for some time to resolve an issue that has been unresolved for 6 months the advisor hung up on me.
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Adam CFA
(@from_10000ft) reported
@HSBC_UK you guys have the worst customer service of any bank I have ever had to deal with. All your contact details online are incorrect and you can’t seem to answer messages. I just wish to speak with a competent person from your customer services team
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🌹𝓟𝓪𝓽9 🌹🌷🌸🌺🌼
(@chatteris18) reported
@HSBC_UK App still not working it’s been a week now 😡
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School of Yangcy
(@schoolofyangcy) reported
@HSBC_CA Thanks for a response! Just wanted to let you know @HSBC_UK has fixed the same issue recently (and you seem to have the same publisher for Canadian app in AppStore). I was able to start their app successfully. Please apply the same fix and update Canadian app. Thanks in advance!
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Tam
(@TimpMills) reported
can I confirm @HSBC_UK that I can use my husbands bank card and pin number while I wait for my new bank card? The fraud team told me it is acceptable for him to tell me his pin - despite his identity being stolen one week ago and being against advice on your site. #hsbc #fraud
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Sharon Cole
(@sharoncole30315) reported
@HSBC_UK if I paid for a service with HSBC’s card and the service was not delivered is there a way I can get my money back please?
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TheBigFella
(@tpeters987) reported
@HSBC_UK When will your banking app be working as it’s been out for almost a week. I’ve tried deleting and reinstalling the app and nothing works 😡