Is HSBC down in Bromley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bromley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Bromley, Greater London, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Dartford |
Mobile App | |
| Fulham |
Login | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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ClareLawrence
(@ClareLawrence) reported
from
Poplar, England
@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Webb
(@a_webb) reported
@DrHoenderkamp @HSBC_UK NatWest - never had a problem in 40+ years.
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Fireoftime2
(@fireoftime2) reported
@DrHoenderkamp @HSBC_UK They are terrible
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Conor
(@MessedUpMusic) reported
@DrHoenderkamp @HSBC_UK If your looking for a bank that doesn’t block cards etc then Santander. I’m moving from Halifax to them as Halifax’s fraud system is far to sensitive and trying to resolve it takes 4 hours.
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Ryan 🌙
(@owltwig) reported
@HSBC_UK Hello. I opened an account with you last week and I’m still waiting for access to online banking. I’ve had my card, pin and even a signature form to send back to you, but nothing with my telephone security number on. Is there a way of me getting this a quicker way?
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Jonno
(@Jonno10721563) reported
@DrHoenderkamp @HSBC_UK Left them because of there service and moved to @monzo
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sunny_days21🙏
(@SDays21) reported
@DrHoenderkamp @HSBC_UK Left phone on the side over 2 hours x 3,plus shorter ones,messages,Twitter messages,took over a week to speak to a person who then said they couldn’t help & put me back in a queue,which cut off after 30 mins ! @HSBC_UK are not a helpful productive bank at all.
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RealGoneKid
(@Tizer42) reported
@HSBC_UK hi, can’t log in to my mobile banking, tried to get help on internet banking from laptop, which won’t help me until I log on to my mobile banking. Nonsensical. Can somebody help me please?
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Renee Hoenderkamp 💜
(@DrHoenderkamp) reported
I am so sick of every major company having telephone wait times of hours. Been on the phone to .@HSBC_UK for 44 minutes already this morning and this is acceptable??? I am a working GP, I wish had hours of the day to sit in 'hold' queues being told my call is important.
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Abel Dzienciolski🇺🇦 (Abeldzi.eth)
(@abeldzi) reported
@HSBC_UK almost 10 days I have sent my business account application and haven't heard any news. No one picks the calls at customer support nor answer the emails, even though im a customer of HSBC in two other countries. Im so frustrated with HSBC
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Melanie
(@bliss_melanie) reported
Do NOT ever get a credit card with @HSBC_UK. Making a payment is impossible!!!!! Can't do it on the app, can't do it on the phone, can't do it online. Have to ring my bank to make a payment?!?!?! Absolutely ridiculous!!!