Is HSBC down in Bromley, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bromley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Bromley, Greater London, England
The most recent HSBC outage reports came from the following cities: City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Young
(@Scotslassie21) reported
@HSBC_UK Hi please help me for goodness sake ! Your telephone Banking service is absolutely shocking ! I've just spoken to a colleague in one of the call centres India and whoever the young guy is, he hasn't a clue how to speak to people. also referred to me as Mr on 4 occassion!
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Gentoo Freight LLP
(@GentooFrtLlp) reported
@HSBC_UK Another generic automated reply ! No personal service at all. Already sent an email to the previous address supplied which is different to this one ... HSBC delaying tactic ? Change the email address
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Rebecca Davies
(@becca_davies) reported
@HSBC_UK I have updated my phone to IOS 15 and since doing so the HSBC app isn’t working, it just keeps shutting itself down as soon as you open it. I really need to access my bank account and can’t do this via the internet as I need the app to generate a secure key. Help?
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Aaron
(@ElAaroono) reported
@HSBC_UK good morning Hsbc, just spent 40 mins on a call for an agent to hang up on me as I was looking for detail in a bank statement. Any plans to improve customer service?
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hen
(@tea_n_rhubarb) reported
@HSBC_UK I upgraded to ios15.1 on my iPhone 8 Plus and like many others I now can’t access my hsbc banking app, it just won’t open. I can’t even log in on the website because I need the app for my secure key. Need to make a payment today.. any timelines on a fix?
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David Turner QC
(@GreatStrides65) reported
@HSBC_UK Patience is wearing out as I now have to leave for an all-day meeting having been on hold, across 2 calls, for >45 minutes. To blame this appalling service on the pandemic, as you still do, is disingenuous
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Luke Harris
(@KingWook789) reported
Extremely frustrated with @HSBC_UK for leaving me on hold for over an hour just to try to close my business account. Never bank with this awful company!
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Bigman
(@Bigman38820246) reported
@HSBC_UK Shouldn’t you be thinking about positive customer service and putting us first??
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jilliee73
(@jilliee73) reported
@HSBC_UK Thanks for trying to help, but as I said I've been trying to sort this for a year. The first thing I did was change my preference using online banking. You don't get a card for a Future Savers account either.
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Natalie Young
(@Scotslassie21) reported
@HSBC_UK I would like someone to contact me asap as I tried to make a complaint, however the CSR refused to put me through to H/O Complaints. Abs dreadful service.